PC618 – Fuel Pressure Sensor – 2011-2012 Nissan Juke

March 7, 2018 NHTSA CAMPAIGN NUMBER: 18V156000

Fuel Pressure Sensor may Loosen and Leak

A fuel leak in the presence of an ignition source can increase the risk of a fire.

 

NHTSA Campaign Number: 18V156

Manufacturer Nissan North America, Inc.

Components FUEL SYSTEM, GASOLINE

Potential Number of Units Affected 49,385

 

Summary

Nissan North America, Inc. (Nissan) is recalling certain 2011-2012 Nissan Juke vehicles previously remedied under recall 12V-069. During that recall remedy, the fuel pressure sensor may not have been properly tightened, potentially causing the sensor to loosen and leak fuel.

 

Remedy

Nissan will notify owners, and dealers will tighten the fuel pressure sensor to the proper torque, free of charge. The recall began on April 24, 2018. Owners may contact Nissan customer service at 1-800-867-7669.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Nissan has a Recall

 

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CAMPAIGN
BULLETIN

 

SAFETY RECALL

 

Fuel Pressure Sensor
Voluntary Safety Recall Campaign

 

Reference: PC618
Date: March 9, 2018

 

Attention: Dealer Principal, Sales, Service & Parts Managers

 

IMPORTANT:  It is a violation of Federal law for retailers to sell or deliver vehicles in their inventory covered by this notification until the campaign action is performed. 

Affected Models/Years:	Affected Population:	Dealer Inventory:	SERVICE COMM Activation date:	Stop Sale  In Effect
MY2011-12 Juke (F15)	49,385	NA	March 9, 2018	YES

 

 

***** Campaign Summary *****

Nissan is conducting a voluntary safety recall campaign on certain 2011-12 Nissan Juke vehicles to re-tighten the fuel rail pressure sensor to the correct torque specification.  On some affected vehicles, the fuel rail pressure sensor may not have been tightened to specification and may gradually loosen over time due to heat and vibration, which could possibly cause a small amount of fuel to leak.

 

***** What Dealers Should Do****

1. Verify if vehicles are affected by this Voluntary Recall Campaign using Service Comm or DBS National Service History – Open Campaign I.D. PC618. 

2. Dealers should not sell, lease, trade, rent or loan any vehicles in dealer inventory affected by this recall campaign until after the vehicle has been remedied. 

3. Dealers should use NTB18-022 to remedy any vehicles subject to this campaign.

4. Once repaired, dealers should submit the claim, using the claims coding provided, and release the vehicle.

 

***** Release Schedule *****

Parts	No parts are necessary for this repair
Special Tool	J-51813 Fuel Sensor Socket Dealers have already received this special tool via a previous campaign activity.  Additional tools are anticipated to become available via TechMate @ 1-800-662-2001at the end of April 2018.
Repair	NTB18-022
Owner Notification	Nissan will begin notifying owners of all potentially affected vehicles in April 2018, via U.S. Mail.

 

 

***** Dealer Responsibility *****

It is the dealer’s responsibility to check Service Comm or DBS National Service History – Open Campaign using the appropriate Campaign I.D. for the campaign status on each vehicle falling within the range of this voluntary recall campaign, which for any reason enters the service department.  This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in dealer inventory.  If a VIN subject to this recall campaign was part of a dealer trade, the letter associated with that VIN should be forwarded to the appropriate dealer for service completion.

 

NISSAN NORTH AMERICA, INC.

Aftersales DIVISION

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Frequently Asked Questions (FAQ):

Q:	Is this a safety recall?
A.	Yes.
Q:	Does this stop sale apply to previously owned vehicles?
A.	Nissan strongly recommends dealers not sell previously owned vehicles affected by this recall until it is remedied. Certain states have laws preventing the sale of previously owned vehicles with open safety recalls. Dealers must comply with all federal, state, and local laws regarding vehicle sales as they relate to open safety recalls.
Q:	What is the reason for safety recall?
A.	These vehicles were previously included under recall R1201 (12V-069) and the remedy was completed. Nissan has recently learned that some vehicles may not have had the 12V-069 remedy applied correctly and is now asking owners to return to the dealer to have their fuel pressure sensor retightened out of an abundance of caution.
Q:	What is the possible effect of the condition?
A.	The fuel pressure sensor may gradually loosen over time due to heat and vibration, which could possibly cause a small amount of fuel to leak. Owners should still have the fuel pressure sensor retightened, even if they previously had R1201 (12V-069) completed out of an abundance of caution.
Q:	What will be the corrective action for this voluntary safety recall campaign?
A.	Nissan dealers will tighten the fuel rail pressure sensor to the correct specification.
Q:	How long will the corrective action take?
A.	The remedy should take less than one (1) hour to perform once parts are available. However, the Nissan dealer may require your vehicle for a longer period of time based upon their work schedule.
Q:	When will vehicle owners be notified?
A.	Nissan will begin notifying owners of all potentially affected vehicles in April 2018, via U.S. Mail.
Q:	Are parts readily available?
A.	No parts are necessary for this repair.
Q:	Is my vehicle safe to drive?
A.	Yes. However, Nissan recommends that you make an appointment for the sensor to be retightened as soon as possible.
Q:	Is there anything owners can do to mitigate this condition?
A.	No.
Q:	Is there any charge for the repair?
A.	No, the remedy will be performed for the customer free of charge for parts and labor.
Q:	Will I have to take my vehicle back to the selling dealer to have the service performed?
A.	No, any authorized Nissan dealer is able to perform the recall campaign. For Consumer Affairs: Please inform us of the dealer where you would like to have the corrective action completed.
Q:	I have lost confidence in the vehicle. Will Nissan replace or repurchase the vehicle?
A.	The remedy will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle.
Q:	How many vehicles are involved in the campaign?
A.	Approximately 55,802 vehicles manufactured at the Oppama, Japan plant are affected. Region Juke (F15) Canada 6,417 USA  48,724 Guam  103 Puerto Rico  552  U.S. Virgin Islands  6 Total  55,802   Make/Model Dates of Manufacture MY2011-12 Nissan Juke (F15) April 09, 2010 through December 27, 2011
Q:	Are you experiencing this condition on any other Nissan (or Infiniti) models?
A.	No other Nissan or Infiniti vehicles are affected because the subject fuel pressure sensor is only used in the above vehicles with direct injection gasoline engines and the population is limited to vehicles remedied under a previous recall.

 

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RECALL CAMPAIGN BULLETIN

 

Reference: NTB18-022

Date: March 8, 2018

 

VOLUNTARY SAFETY RECALL CAMPAIGN
2011 – 2012 JUKE FUEL PRESSURE SENSOR

 

CAMPAIGN ID #:	PC618
APPLIED VEHICLES:	2011 – 2012 Juke (F15)

 

 

Check Service COMM or Dealer Business Systems (DBS) National Service History to confirm campaign eligibility.

• There are two bulletins with different campaign ID numbers for Juke Fuel Pressure Sensor.
• Each bulletin is applicable to specific vehicles.
• Make sure the correct bulletin (Campaign ID #) is being used.

 

INTRODUCTION

Nissan is conducting a Voluntary Safety Recall Campaign on certain specific Model Year 2011 – 2012 Juke vehicles to re-torque the fuel rail pressure sensor. This service will be performed at no charge for parts or labor.

 

IDENTIFICATION NUMBER

Nissan has assigned identification number PC618 to this campaign.  This number must appear on all communications and documentation of any nature dealing with this campaign.

 

DEALER RESPONSIBILITY

It is the dealer’s responsibility to check Service COMM or Dealer Business Systems (DBS) National Service History for the campaign status on each vehicle. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in a dealer’s inventory.  Federal law requires that new vehicles in dealer inventory which are the subject of a safety recall must be corrected prior to sale.  Failure to do so can result in civil penalties by the National Highway Traffic Safety Administration.  While federal law applies only to new vehicles, Nissan strongly encourages dealers to correct any used vehicles in their inventory before they are retailed.

 

CLAIMS INFORMATION

Submit a Campaign (CM) line claim using the following claims coding:

CAMPAIGN (CM) ID #	DESCRIPTION	OP CODE	FRT
PC618	Re-torque fuel pressure sensor	PC6180	0.4 Hrs.

 

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IMPORTANT SAFETY RECALL

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NHTSA Recall 18V-156

 

OWNER NOTIFICATION
NOTIFICACIÓN PROPRIETARIO

 

Dear Nissan Juke Owner:

 

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle

Safety Act.  Nissan has decided that a defect, which relates to motor vehicle safety, exists in certain 20112012 Model year Nissan Juke vehicles.  Our records indicate that you own or lease the Nissan vehicle identified by the VIN on the inside of this notice.

 

Reason for Recall
Motivo del Retiro

On certain Juke vehicles, the fuel pressure sensor connection may loosen gradually. If this occurs, a small amount of fuel may leak from the fuel pressure sensor connection that could increase the risk of a fire in the presence of an ignition source.  This recall applies even if your vehicle was previously remedied under Recall 12V-069.

 

What Nissan Will Do
Qué Hará Nissan

Your Nissan dealer will retighten the fuel pressure sensor to the proper torque specification.  This free service should take less than an hour to complete, but your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule.

 

What You Should Do
Qué Debes Hacer

It is important that you contact your Nissan dealer at your earliest convenience to arrange for a free remedy.  Please bring this notice with you when you keep your service appointment.  If you notice a

fuel smell in the cabin of your vehicle, please bring your vehicle into a Nissan dealer for repair as soon as possible. 

Comunícate con cualquier concesionario Nissan a la mayor brevedad para concertar una cita de reparación para tu vehículo. Se requiere que traigas esta notificación el día de tu cita.  [Add bold language in Spanish]

If the dealer fails to, or is unable to make the necessary repairs free of charge, you may contact the National Consumer Affairs Department, Nissan North America, Inc. P.O. Box 685003, Franklin, TN 370685003. The toll free number is 1-800-867-7669.

Si el concesionario no cumple, o no le es posible realizar las reparaciones necesarias sin cargos, puedes contactar al Departamento Nacional de Asuntos del Consumidor a: National Consumer Affairs Department, Nissan North America, Inc. P.O. Box 685003, Franklin, TN 37068-5003. El número libre de cargos es 1800-867-7669.

You may also submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.

Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.

Thank you for your cooperation.  We appreciate your Nissan ownership and apologize for any inconvenience this may cause you.

Gracias por tu cooperación. Agradecemos tu patrocinio como dueño de un Nissan y te ofrecemos nuestras disculpas por cualquier inconveniente que esto pueda ocasionar.

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2 Affected Products

Vehicle

MAKE	MODEL	YEAR
NISSAN	JUKE	2011-2012

 

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10 Associated Documents

Remedy Instructions and TSB – Nissan Reference: NTB18-022 Date: March 8, 2018

RCRIT-18V156-5748.pdf 1006.792KB

 

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Defect Notice 573 Report

RCLRPT-18V156-5927.PDF 214.558KB

 

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Manufacturer Notices(to Dealers,etc) – NISSAN CAMPAIGN BULLETIN Fuel Pressure Sensor Voluntary Safety Recall Campaign Reference: PC618 Date: March 9, 2018

RCMN-18V156-9914.pdf 466.463KB

 

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Recall Acknowledgement

RCAK-18V156-1241.pdf 247.162KB

 

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DEFECT INFORMATION REPORT

RMISC-18V156-2155.pdf 67.553KB

 

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Owner Notification Letter(Part 577)

RCONL-18V156-5860.pdf 35.176KB

 

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Recall Quarterly Report #2, 2018-3

RCLQRT-18V156-0168.PDF 211.239KB

 

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Recall Quarterly Report #3, 2018-4

RCLQRT-18V156-4233.PDF 211.327KB

 

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Recall Quarterly Report #1, 2018-2

RCLQRT-18V156-8081.PDF 214.517KB

 

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Recall Quarterly Report #4, 2019-1

RCLQRT-18V156-1581.PDF 211.433KB

 

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Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=18V156&docType=RCL

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