“This site contains affiliate links for which OEMDTC may be compensated” |
December 1, 2020 NHTSA CAMPAIGN NUMBER: 20V747000
Frontal Passenger Air Bag Inflators May Explode
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
NHTSA Campaign Number: 20V747
Manufacturer Nissan North America, Inc.
Components AIR BAGS
Potential Number of Units Affected 3,930
Summary
Nissan North America, Inc. (Nissan) is recalling certain 2002-2006 Sentra vehicles whose passenger air bags were previously inspected and may have been released without replacing the Takata air bag inflator. In the event of a crash, Takata frontal passenger air bag inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Remedy
Nissan will notify owners, and dealers will re-inspect the vehicle and, if necessary, replace the air bag inflator, free of charge. The recall began January 22, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan’s number for this recall is PM964.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Nissan has a Recall
***** Campaign Summary *****
Nissan is issuing a Voluntary Safety Recall to recall certain model year 2002-2006 Nissan Sentra (B15) vehicles identified in Service Comm to re-inspect and, if necessary, replace the non-desiccated front passenger airbag inflator with a final countermeasure part.
The subject Sentra (B15) vehicles were previously recalled and inspected under one of the previous recalls (PM683 or PM684) to replace a specific type of Takata Serial Peripheral Interface (SPI) non-desiccated passenger airbag inflator; however, they may have been misdiagnosed as having another type of airbag and released without countermeasure part replacement.
***** Release Schedule *****
Parts
Parts are not on restriction. However, dealers must inspect the vehicle to
determine parts applicability:
If nut is not present replace with Daicel module 98515-4Z60E
Warranty Claims Call Center Pre-call form completion is not necessary
If nut is present dealers should write the date and time on the inflator, take pictures with the airbag module date visible, and complete the pre-call form, which can be found at ASIST>Tech Support lnfo>Warranty Call Center Pre-Call Forms, and submit to Warranty Claims Call Center (WCCC)
WCCC will be proactively reviewing and will contact dealers to provide direction within the same business day
Special Tool
Dealers received these special tools via another campaign activity
J-52352 USB Bar Code Scanner
Additional tools are available via TechMate @1-800-662-2001
Repair
Owner Notification
Nissan will begin sending notifications to owners of all potentially affected vehicles in January 2021 via US Mail.
Frequently Asked Questions (FAQ):
Q. Is this a recall?
A Yes.
Q. Is this a Stop Sale?
A Yes.
Q: Does this stop sale apply to previously owned vehicles?
A Nissan strongly recommends dealers not sell a previously owned vehicle affected by these recalls until it is remedied. Certain states have laws preventing the sale of previously owned vehicles with open safety recalls. Dealers must comply with all federal, state, and local laws regarding vehicle sales as they relate to open safety recalls.
Q. How do I know if my vehicle has a problem with the front passenger airbag inflator?
A If your vehicle is subject to one of these campaigns, you will receive an owner notification letter from Nissan. If you would like, I can check your vehicle identification number (VIN) right now to see if your vehicle is affected. You may also search for open recall campaigns at safercar.gov
Q. What is the reason for the recall?
A The subject Sentra (815) vehicles were previously recalled and inspected under one of the previous recalls (PM683 or PM684) to replace a specific type of Takata Serial Peripheral Interface (SPI) non-desiccated passenger airbag inflator; however, they may have been misdiagnosed as having another type of airbag and released without countermeasure part replacement
Q. What is the possible effect of the condition?
A Due to Takata (the airbag supplier) 1nflator quality issues, It is possible that the front passenger airbag inflator housing in the subject vehicles could deploy abnormally in the event of a crash. An inflator rupture could result in metal fragments striking and potentially seriously injuring vehicle occupants.
Q. What will be the corrective action for this voluntary recall campaign?
A Dealers will re-inspect and, if necessary, replace the non-desiccated front passenger airbag inflator w·1th a final countermeasure part
Q. When will vehicle owners be notified?
A Nissan will begin sending notifications to owners of all potentially affected vehicles in January 2021 via US Mail.
Q. Is my vehicle safe to drive?
A Nissan strongly urges customers to have this important safety recall campaign performed as soon as possible. In the meantime, do not allow passengers to ride in the front passenger seat until an inspection and, if necessary, remedy is performed.
Q. Is there anything owners can do to avoid the risk/danger?
A If your vehicle is subject to this important safety recall, immediately contact your dealer to schedule an appointment to have the campaign performed. In the meantime, do not allow passengers to ride in the front passenger seat until the inspection and, if necessary, remedy is performed.
Q. Does my vehicle have Takata airbag inflators?
A Many vehicles are equipped with Takata airbag inflators. However, only certain vehicles are affected by these recalls. Let me check your VIN to confirm whether your vehicle is affected – if affected, it needs to be remedied as soon as possible. If your vehicle is not affected, no further action is needed at this time.
Q. Are parts available for the recall repair?
A Yes. However, dealers must inspect the vehicle to determine parts applicability.
Q. Will alternate transportation be provided while the dealer is awaiting parts?
A Parts are available for the recall repair. However, Nissan has authorized alternate transportation upon customer request if parts are temporarily unavailable at certain Nissan dealers. Please check with your dealer for alternate transportation availability.
Rental is available while parts are on order:
EXPENSE CODE | DESCRIPTION | AMOUNT |
502 | Rental Expense | $120 (Max) |
Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required. Please refer to the Goodwill Rental Guidelines in the APRM for detailed information regarding application of rental reimbursement including policy modifications outlined in WBP20-018 |
Q. Will towing be provided if requested by the customer?
A Towing is available, upon customer request, by contacting Nissan Consumer Affairs at 1 888-737-9511. Towing arranged through this number will be billed directly to Nissan and does not need to be included on your warranty claim submission.
Q. Is there any charge for the repair?
A No. The remedy will be performed for the customer free of charge for parts and labor.
Q. Will I have to take my vehicle back to the selling dealer to have the service performed?
A No, any authorized Nissan dealer is able to perform the recall campaign.
For Consumer Affairs: Please inform us of the dealer where you would like to have the corrective action completed.
Q. How long will the corrective action take?
A This free service should take approximately one (1) hour to complete, but your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule.
Q. Where can I find used airbag inflator parts return information?
A This information is available on Dealer 360 in the recalls & service campaigns forum:
https://dealer360.nnanetcom/community/topics/8300/
Q. I am a dealer and I have parts or technical questions related to vehicle condition or a notification an owner has received, whom do I talk to?
A If you are a dealer and have parts or technical questions related to the condition of a vehicle or a recall notification, please contact the Nissan Campaigns and Recalls Team at campaignannouncements@nissan-usa.com. If your question pertains to an owner communication, please include a copy of the communication (if possible) with your email.
Q. I am a dealer, what do I do if the vehicle’s Supplemental Restraint System (“SRS”) warning light is non-operational, flashing, or illuminated?
A If the customer will not obtain diagnosis and repair related to the SRS warning light, dealers should have the customer fill out the SRS Light Release form (attached) so that the campaign can be completed.
If the customer declines the recall repair or the vehicle is unrepairable, appropriately document the deferment reason as per NPSB19-530.
Q. If the customer declines recommended repairs after diagnosis when a vehicle’s SRS warning light is non-operational, flashing or illuminated, how should the dealer proceed?
A Please contact the Nissan Campaigns and Recalls Team at campaignannouncements@nissan-usa.com. The Nissan Campaigns and Recalls Team likely will advise you to obtain the SRS Light Release form from the customer and conduct the recall repair.
Q. I have other concerns, whom do I talk to?
A Please contact Consumer Affairs at the numbers below.
Region | Division | Number |
United States | Nissan North America | 1-800-867-7669 |
Q. The media has contacted me with questions about Nissan’s recall campaigns. What should I do?
A Please direct all media inquiries to Nissan Corporate Communications.
Media Contacts Office: 615-725-1000
Q. What model year vehicles are involved?
A Certain model year 2002-2006 Nissan Sentra (B15) vehicles manufactured in the Aguascalientes,
Mexico plant from July 19, 2001 to August 24, 2006 are affected.
DEFECT INFORMATION REPORT
Manufacturer:
Nissan Mexicana, S.A. de C.V. Aguascalientes plant
Vehicles Potentially Involved:
The vehicles subject to this report were previously recalled to replace a Takata SPI nondesiccated passenger airbag inflator, in accordance with the coordinated remedy schedule set by NHTSA. The production period of affected vehicles involved are in the table below:
Model | Dates of Manufacture |
MY 2002-2006 Nissan Sentra | January 19, 2001 to August 24, 2006 |
The name and address of the front passenger air bag inflator supplier is:
TK Services Inc.
111 Peyerk Court
Romeo, MI 48065
The name, description and part number(s) of the recalled component(s) are below.
Part Name | Part Description | Part Number |
SPI INFLATOR-AIR BAG ASST | SPI Inflator for Front Passenger Air Bag Module | 985614Z60A
|
Total Number of Vehicles Potentially Involved:
Approximately 3,930 Nissan Sentra vehicles.
Percentage of Vehicles Estimated to Actually Contain the Defect:
1%[1]
Description of the Defect:
Sentra vehicles in scope of this recall may be equipped with a Takata SPI non-desiccated passenger airbag inflator and were inspected under previous NHTSA Recall 15V-287 (superseded by 20V-008); however, affected vehicles may have been mis-diagnosed as having another type of airbag inflator and incorrectly released without replacing a Takata SPI inflator. Mis-diagnosis of the passenger airbag inflator type may increase the risk of occupant injury in a crash.
Previously, Takata (TK Services, Inc.) determined that a defect related to motor vehicle safety may arise in some of the subject Takata SPI non-desiccated passenger airbag inflators due to propellant degradation occurring after prolonged exposure to high absolute humidity, high temperatures and high temperature cycling. Activation of a non-desiccated ammonium nitrate inflator with degraded propellant may result in an inflator rupture. An inflator rupture may cause metal fragments to pass through the air bag and into the vehicle interior at high speed, which may result in injury or death to vehicle occupants.
Chronology of Principal Events:
July 2020 – Nissan became aware of an alleged inflator rupture claim via the Takata Settlement Trust. The incident allegedly occurred in 2018. Nissan began an investigation into the allegation and submitted its Initial Incident Report to NHTSA under General Order 2015-01A.
Nissan’s investigation confirmed that Sentra vehicles subject to NHTSA Recall 15V-287 (superseded by recall 20V-008) required a dealer inspection to determine whether they were equipped with a Takata non-sodium azide passenger inflator (NAPI) or a recalled nondesiccated SPI inflator. Sentra vehicles with a NAPI inflator did not require replacement; however, Sentra vehicles equipped with a Takata SPI non-desiccated inflator required replacement.
Vehicle service records indicated that in 2017, a dealer had inspected the alleged incident vehicle’s inflator and determined it was not equipped with an SPI inflator at that time. According to a CARFAX history report for the incident vehicle, it had been involved in three prior accidents (2005, 2014, and 2016) before the claim incident, but it was not clear if the passenger airbag had been deployed in two of these accidents.
September 20, 2020 – Nissan received access to inspect fragments of the alleged ruptured inflator. Nissan was not immediately able to conclude the inflator type from the fragments provided.
September 2020 through October 2020 – Nissan’s investigation confirmed the incident vehicle had been crushed in 2019 and was unavailable for inspection. Nissan continued efforts to identify the inflator type from the fragments presented for inspection.
October 2020 –TK Services reviewed photographs from the inspection and provided confirmation that the inflator type was an SPI non-desiccated passenger inflator. Nissan reviewed TK Services findings and continued investigating to determine root cause and scope of the potential issue based on the information provided by the supplier.
November 2020 – Based on the root cause analysis, Nissan determined that certain Sentra vehicles containing a Takata SPI non-desiccated passenger inflator may have been misdiagnosed at the dealer during inspection; and incorrectly identified as having a NAPI inflator that did not need replacing.
Nissan is aware of one (1) confirmed incident where the dealer recall inspection apparently mis-diagnosed the passenger airbag inflator type and released the vehicle without countermeasure part replacement. There was one (1) alleged injury associated with this incident and no fatalities.
November 23, 2020 – Nissan decided to conduct a recall campaign out of an abundance of caution to re-inspect all Sentra vehicles that were previously inspected and closed without inflator replacement under Recall 15V-287 (superseded by Recall 20V-008). If necessary, the dealer will replace the front passenger Takata SPI airbag inflator.
Description of Corrective Action:
Dealers will re-inspect and, if necessary, replace a non-desiccated Takata SPI front passenger air bag inflator with a final countermeasure part manufactured by a different supplier at no cost for parts and labor. If the dealer determines the inflator is not an SPI inflator, they are now required to submit photographic evidence of inflator type and get pre-approval from Nissan’s Warranty Call Center to close the recall.
Dealers were notified on December 3, 2020. Nissan will begin notifying all affected vehicle owners by first class mail beginning January 5, 2021. Your office will be provided with the final Part 577 owner notification. Nissan will include a statement in the Part 577 owner notification concerning reimbursement for the cost of obtaining a pre-notification remedy.
[1] The estimated percentage of vehicles involved with defect is unknown, 1% is used here because submission within NHTSA’s safety portal will not allow a non‐numeric value.
SEOCONTENT-START
December 10, 2020
Mr. Jeff Giuseppe
Associate Administrator for Enforcement
National Highway Traffic Safety Administration
Attn: Recall Management Division (NVS-215)
Room W48-302
1200 New Jersey Avenue, SE
Washington, D.C. 20590
Dear Mr. Giuseppe:
We are transmitting the enclosed supplement to the Defect Information Report filed on
December 1, 2020. This supplement updates section(s) 6 and 7: Chronology of Principal Events
and Description of Corrective Action, respectively.
Very truly,
Derek Latta
Manager,
Technical Compliance
Encl.
Nissan North America, Inc.
One Nissan Way
Franklin, TN 37067
Mailing Address:
PO Box 685001
Franklin, TN 37068
DEFECT INFORMATION REPORT
1. Manufacturer:
Nissan Mexicana, S.A. de C.V. Aguascalientes plant
2. Vehicles Potentially Involved:
The vehicles subject to this report were previously recalled to replace a Takata SPI nondesiccated
passenger airbag inflator, in accordance with the coordinated remedy schedule
set by NHTSA. The production period of affected vehicles involved are in the table below:
Model Dates of Manufacture
MY 2002-2006 Nissan Sentra January 19, 2001 to August 24, 2006
The name and address of the front passenger air bag inflator supplier is:
TK Services Inc.
111 Peyerk Court
Romeo, MI 48065
The name, description and part number(s) of the recalled component(s) are below.
3. Total Number of Vehicles Potentially Involved:
Approximately 3,930 Nissan Sentra vehicles.
4. Percentage of Vehicles Estimated to Actually Contain the Defect:
1%1
5. Description of the Defect:
Sentra vehicles in scope of this recall may be equipped with a Takata SPI non-desiccated
passenger airbag inflator and were inspected under previous NHTSA Recall 15V-287
(superseded by 20V-008); however, affected vehicles may have been mis-diagnosed as
1 The estimated percentage of vehicles involved with defect is unknown, 1% is used here because submission within NHTSA’s safety
portal will not allow a non‐numeric value.
Part Name Part Description Part Number
SPI INFLATOR-AIR
BAG ASST
SPI Inflator for Front Passenger
Air Bag Module
985614Z60A
having another type of airbag inflator and incorrectly released without replacing a Takata
SPI inflator. Mis-diagnosis of the passenger airbag inflator type may increase the risk of
occupant injury in a crash.
Previously, Takata (TK Services, Inc.) determined that a defect related to motor vehicle safety
may arise in some of the subject Takata SPI non-desiccated passenger airbag inflators due
to propellant degradation occurring after prolonged exposure to high absolute humidity,
high temperatures and high temperature cycling. Activation of a non-desiccated
ammonium nitrate inflator with degraded propellant may result in an inflator rupture. An
inflator rupture may cause metal fragments to pass through the air bag and into the
vehicle interior at high speed, which may result in injury or death to vehicle occupants.
6. Chronology of Principal Events:
July 2020 – Nissan became aware of an alleged inflator rupture claim via the Takata
Settlement Trust. The incident allegedly occurred in 2018. Nissan began an investigation
into the allegation and submitted its Initial Incident Report to NHTSA under General Order
2015-01A.
Nissan’s investigation confirmed that Sentra vehicles subject to NHTSA Recall 15V-287
(superseded by recall 20V-008) required a dealer inspection to determine whether they
were equipped with a Takata non-sodium azide passenger inflator (NAPI) or a recalled nondesiccated
SPI inflator. Sentra vehicles with a NAPI inflator did not require replacement;
however, Sentra vehicles equipped with a Takata SPI non-desiccated inflator required
replacement.
Vehicle service records indicated that in 2017, a dealer had inspected the alleged incident
vehicle’s inflator and determined it was not equipped with an SPI inflator at that time.
According to a CARFAX history report for the incident vehicle, it had been involved in three
prior accidents (2005, 2014, and 2016) before the claim incident, but it was not clear if the
passenger airbag had been deployed in two of these accidents.
September 20, 2020 – Nissan received access to inspect fragments of the alleged ruptured
inflator. Nissan was not immediately able to conclude the inflator type from the fragments
provided.
September 2020 through October 2020 – Nissan’s investigation confirmed the incident
vehicle had been crushed in 2019 and was unavailable for inspection. Nissan continued
efforts to identify the inflator type from the fragments presented for inspection.
October 2020 –TK Services reviewed photographs from the inspection and provided
confirmation that the inflator type was an SPI non-desiccated passenger inflator. Nissan
reviewed TK Services findings and continued investigating to determine root cause and
scope of the potential issue based on the information provided by the supplier.
November 2020 – Based on the root cause analysis, Nissan determined that certain Sentra
vehicles containing a Takata SPI non-desiccated passenger inflator may have been misdiagnosed
at the dealer during inspection; and incorrectly identified as having a NAPI
inflator that did not need replacing.
Nissan is aware of one (1) confirmed incident where the dealer recall inspection apparently
mis-diagnosed the passenger airbag inflator type and released the vehicle without
countermeasure part replacement. There was one (1) alleged injury associated with this
incident and no fatalities.
November 23, 2020 – Nissan decided to conduct a recall campaign out of an abundance of
caution to re-inspect all Sentra vehicles that were previously inspected and closed without
inflator replacement under Recall 15V-287 (superseded by Recall 20V-008). If necessary, the
dealer will replace the front passenger Takata SPI airbag inflator.
7. Description of Corrective Action:
Dealers will re-inspect and, if necessary, replace a non-desiccated Takata SPI front
passenger air bag inflator with a final countermeasure part manufactured by a different
supplier at no cost for parts and labor. If the dealer determines the inflator is not an SPI
inflator, they are now required to submit photographic evidence of inflator type and get
pre-approval from Nissan’s Warranty Call Center to close the recall.
Dealers were notified on December 3, 2020. Nissan will begin notifying all affected vehicle
owners by first class mail beginning January 5, 2021. Your office will be provided with the
final Part 577 owner notification. Nissan will include a statement in the Part 577 owner
notification concerning reimbursement for the cost of obtaining a pre-notification remedy.
8. Copy of Notices:
Copies of all notices will be provided to NHTSA and the Takata Monitor as they become
available.
***********************************************************************************************************
OWNER NOTIFICATION NHTSA Recall 20V-747
NOTIFICACIÓN PROPIETARIO
Dear Nissan Sentra Owner:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Nissan has decided that a defect which relates to motor vehicle safety exists in certain 2002-
2006 Model Year Nissan Sentra vehicles. Our records indicate that you own or lease the Nissan
vehicle identified by the VIN on the inside of this notice.
Reason for Recall
Motivo del Retiro
Our records indicate that your Sentra vehicle was recalled and inspected under an earlier recall.
If your vehicle is still equipped with a recalled front passenger airbag inflator, it could rupture in
the event of a crash. An inflator rupture could result in metal fragments striking and potentially
seriously injuring vehicle occupants.
What Nissan Will Do
Qué Hará Nissan
Your Nissan dealer will inspect and, if necessary, replace the Takata front passenger air bag
inflator with a final countermeasure part for FREE. This free service should take approximately
one (1) hour to complete, but your Nissan dealer may require your vehicle for a longer period of
time based upon their work schedule.
What You Should Do
Qué Debes Hacer
Even if a previous Takata airbag recall has been completed for your
vehicle, please contact your Nissan dealer in order to arrange an
appointment to have your vehicle inspected as soon as possible. Please
bring this notice with you when you keep your service appointment. For
Your Nissan Sentra vehicle is subject to a new Safety Recall.
The front passenger air bag inflator in your vehicle can rupture in a crash resulting in metal
fragments striking the driver or passengers and causing serious injury or death.
Even though you may have had a previous Takata airbag recall repair performed,
please bring your vehicle to a dealer to be inspected right away.
Your Nissan dealer will re-inspect and, if necessary, replace the Takata front passenger air
bag inflator with a final countermeasure part for FREE.
IMPORTANT SAFETY RECALL OWNER NOTIFICATION
PROGRAMA DE SEGURIDAD IMPORTANTE NOTIFICACIÓN AL PROPIETARIO
more information about the recall, please visit https://nna.secure.force.com/recall?camp=PM964.
Por favor, póngase en contacto con su concesionario Nissan para concertar una cita para
inspeccionada su vehículo lo antes posible. Se requiere que traigas esta notificación el día de tu
cita. Para obtener más información sobre el retiro, visite
https://nna.secure.force.com/recall?camp=PM964.
If the dealer fails to, or is unable to make the necessary repairs free of charge, you may contact
the National Consumer Affairs Department, Nissan North America, Inc. P.O. Box 685003, Franklin,
TN 37068-5003. The toll free number is 1-800-867-7669.
Si el concesionario no cumple, o no le es posible realizar las reparaciones necesarias sin cargos,
puedes contactar al Departamento Nacional de Asuntos del Consumidor a: National Consumer
Affairs Department, Nissan North America, Inc. P.O. Box 685003, Franklin, TN 37068-5003. El
número libre de cargos es 1-800-867-7669.
You may also submit a complaint to the Administrator, National Highway Traffic Safety
Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle
Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.
Federal law requires that any vehicle lessor receiving this recall notice must forward a
copy of this notice to the lessee within ten days.
Thank you for your cooperation. We appreciate your Nissan ownership and apologize for any
inconvenience this may cause you.
Gracias por tu cooperación. Agradecemos tu patrocinio como dueño de un Nissan y te
ofrecemos nuestras disculpas por cualquier inconveniente que esto pueda ocasionar.
***********************************************************************************************************
OWNER NOTIFICATION NHTSA Recall 20V-747
NOTIFICACIÓN PROPIETARIO
Dear Nissan Sentra Owner:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Nissan has decided that a defect which relates to motor vehicle safety exists in certain 2002-
2006 Model Year Nissan Sentra vehicles. Our records indicate that you own or lease the Nissan
vehicle identified by the VIN on the inside of this notice.
Reason for Recall
Motivo del Retiro
Our records indicate that your Sentra vehicle was recalled and inspected under an earlier recall.
If your vehicle is still equipped with a recalled front passenger airbag inflator, it could rupture in
the event of a crash. An inflator rupture could result in metal fragments striking and potentially
seriously injuring vehicle occupants.
What Nissan Will Do
Qué Hará Nissan
Your Nissan dealer will inspect and, if necessary, replace the Takata front passenger air bag
inflator with a final countermeasure part for FREE. This free service should take approximately
one (1) hour to complete, but your Nissan dealer may require your vehicle for a longer period of
time based upon their work schedule.
What You Should Do
Qué Debes Hacer
Even if a previous Takata airbag recall has been completed for your
vehicle, please contact your Nissan dealer in order to arrange an
appointment to have your vehicle inspected as soon as possible. Please
bring this notice with you when you keep your service appointment. For
Your Nissan Sentra vehicle is subject to a new Safety Recall.
The front passenger air bag inflator in your vehicle can rupture in a crash resulting in metal
fragments striking the driver or passengers and causing serious injury or death.
Even though you may have had a previous Takata airbag recall repair performed,
please bring your vehicle to a dealer to be inspected right away.
Your Nissan dealer will re-inspect and, if necessary, replace the Takata front passenger air
bag inflator with a final countermeasure part for FREE.
IMPORTANT SAFETY RECALL OWNER NOTIFICATION
PROGRAMA DE SEGURIDAD IMPORTANTE NOTIFICACIÓN AL PROPIETARIO
more information about the recall, please visit https://nna.secure.force.com/recall?camp=PM964.
Por favor, póngase en contacto con su concesionario Nissan para concertar una cita para
inspeccionada su vehículo lo antes posible. Se requiere que traigas esta notificación el día de tu
cita. Para obtener más información sobre el retiro, visite
https://nna.secure.force.com/recall?camp=PM964.
If the dealer fails to, or is unable to make the necessary repairs free of charge, you may contact
the National Consumer Affairs Department, Nissan North America, Inc. P.O. Box 685003, Franklin,
TN 37068-5003. The toll free number is 1-800-867-7669.
Si el concesionario no cumple, o no le es posible realizar las reparaciones necesarias sin cargos,
puedes contactar al Departamento Nacional de Asuntos del Consumidor a: National Consumer
Affairs Department, Nissan North America, Inc. P.O. Box 685003, Franklin, TN 37068-5003. El
número libre de cargos es 1-800-867-7669.
You may also submit a complaint to the Administrator, National Highway Traffic Safety
Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle
Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.
Federal law requires that any vehicle lessor receiving this recall notice must forward a
copy of this notice to the lessee within ten days.
Thank you for your cooperation. We appreciate your Nissan ownership and apologize for any
inconvenience this may cause you.
Gracias por tu cooperación. Agradecemos tu patrocinio como dueño de un Nissan y te
ofrecemos nuestras disculpas por cualquier inconveniente que esto pueda ocasionar.
***********************************************************************************************************
CAMPAIGN ID: PM964| Original Document
1.
.
2.
3.
4.
~ SAFETY RECALL CAMPAIGN
NISSAN BULLETIN
~ Takata Passenger Airbag
Voluntary Safety Recall Campaign
Reference: PM964
Date: December 3, 2020
Attention: Dealer Principal, Sales, Service & Parts Managers
IMPORTANT: It is a violation of Federal law for retailers to sell or deliver vehicles in their inventory
covered by this notification until the campaign action is performed.
Affected
Models/Years:
2002-06 Sentra (B15)
Affected Dealer
Population: Inventory: – 3,930 N/A
SERVICE COMM
Activation date:
December 3, 2020
Stop Sale
In Effect
***** What Dealers Should Do****
Verify if vehicles are affected by this Voluntary Safety Recall Campaign using Service Comm or
DBS National Service History Campaign ID. PM964
Dealers must not wholesale, sell, lease, trade, rent or loan any vehicles in dealer inventory
affected by this recall campaign until after the vehicle has been inspected and, if necessary,
repaired.
Dealers should use NTB17-055 to inspect and, if necessary, remedy any vehicles subject to this
campaign.
Dealers should have the customer fill out the SRS Light Release form (attached) when both the
Supplemental Restraint System (“SRS”) warning light is non-operational, flashing, or illuminated
and the customer refuses diagnosis and repair related to the SRS warning light
Additionally, if the customer declines the recall repair or the vehicle is unrepairable,
appropriately document the deferment reason as per NPSB19-530.
NOTE: There is no need for the customer to fill out the attached SRS Light Release form if the
customer agrees and the dealer conducts the diagnosis and repair.
CAMPAIGN ID: PM964 | Original Document
Once repaired, dealers should submit the claim, using the claims coding provided, and release the
vehicle.
***** Dealer Responsibility*****
It is the dealer’s responsibility to check Service Comm or DBS National Service History using the
appropriate Campaign ID. for the campaign status on each vehicle falling within the range of this
voluntary recall campaign, which for any reason enters the service department This includes vehicles
purchased from private parties or presented by transient (tourist) owners and vehicles in dealer
inventory. If a VIN subject to this recall campaign was part of a dealer trade, the letter associated with
that VIN should be forwarded to the appropriate dealer for service completion.
NISSAN NORTH AMERICA, INC.
Aftersales DIVISION
Revision History:
***********************************************************************************************************
***********************************************************************************************************
SEOCONTENT-END
5 Affected Products
Vehicle
MAKE | MODEL | YEAR |
NISSAN | SENTRA | 2002-2006 |
13 Associated Documents
ISSUED Owner Notification Letter(Part 577)
RCONL-20V747-2603.pdf 189.274KB
ISSUED Owner Notification Letter(Part 577)
RCONL-20V747-8876.pdf 189.274KB
Recall Quarterly Report #2, 2021-2
RCLQRT-20V747-6241.PDF 211.25KB
Recall 573 Report-Amendment 1
RCLRPT-20V747-2214.PDF 213.933KB
Updated Chronology
RMISC-20V747-3022.pdf 45.934KB
Defect Notice 573 Report
RCLRPT-20V747-7004.PDF 213.925KB
Recall Acknowledgement
RCAK-20V747-6656.pdf 244.104KB
December 1, 2020 DEFECT INFORMATION REPORT
RMISC-20V747-7187.pdf 46.095KB
Recall Quarterly Report #1, 2021-1
RCLQRT-20V747-8400.PDF 211.153KB
Remedy Instructions and TSB
RCRIT-20V747-9378.pdf 845.705KB
CUSTOMER RELEASE
RMISC-20V747-4053.pdf 334.74KB
Manufacturer Notices(to Dealers,etc) – PM964 2002-06 Sentra Takata Passenger Airbag – Dealer Announcement – VSRC
RCMN-20V747-4280.pdf 1626.269KB
Recall Quarterly Report #3, 2021-3
RCLQRT-20V747-6708.PDF 211.331KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V747&docType=RCL
- 🎄【Easy to Use--Work out of box】+【FOXWELL 2024 New Version】 FOXWELL NT604 Elite scan tool is the 2024 new version from FOXWELL, which is designed for those car owners who want to figure out the cause issue before fixing the car problem via scanning the most common systems like abs srs engine and transmission.The NT604 Elite diagnostic tool comes with latest software, which can be used out of box. No need to waste time to download the software first.
- 🎅【Affordable】+【Reliable Car Health Monitor】 Will you be confused what happen when the warning light of abs/srs/transmission/check engine flashes? Instead of taking your cars to dealership, this foxwell scanner will help you do a thorough scanning and detection for your cars and pinpoint the root cause. It will t-urn off the warning light car after the problem is fixed.👉TIPS: Airbag crash/collision data can NOT be cleared even you replace the new airbag.
- 🎄【5 in 1 Diagnostic Scanner】Compared with those auto scanners (50-100), NT604 Elite code scanner not only includes their OBDII diagnosis but also it can be an abs/srs scanner, transmission and check engine code reader. When it’s an odb2 scanner, you can use it to check if your car is ready for annual test through I/M readiness menu. In addition, live data stream, built-in DTC library, data play back and print, all these features are a big plus for it.
- 🎅【Fantastic AUTOVIN】+【No extra software fee】Through the AUTOVIN menu, this NT604 Elite car scanner allows you to get your V-IN and vehicle info rapidly, no need to take time to find your V-IN and input one by one. What's more, the NT604 Elite abs srs scanner supports 60+ car makes from worldwide (America/Asia/Europe). You don’t need to pay extra software fee.
- 🎄【Solid protective case KO plastic carrying bag】+ 【Lifetime update】Almost all same price-level obd scanner diagnostic tool only offers plastic bag to hold on the scanner.However, NT604 Elite automotive scanner is equipped with solid protective case, preventing your obd2 scanner from damage. Then you don’t need to pay extra money to buy a solid toolbox.
- 5 IN 1 DIAGNOSTIC SCANNER: This is an OBDII scanner and 4 systems diagnostic tool. The AUTOPHIX 3210 PRO Bluetooth Auto Scanner not only has OBDII diagnostic function, but can also be used as an ABS/SRS/transmission scanner and check engine code reader. When it is an OBD2 scanner, you can use it to check if your car is ready for annual test via I/M preparation menu. In addition, the built-in DTC library, live data stream, data playback, performance testing and many more such functions are supported by it.
- RELIABLE CAR HEALTH MONITOR: Are you confused when the ABS/SRS/Transmission/Check Engine warning light is blinking? The AUTOPHIX 3210 PRO Bluetooth Scanner will help you to do a thorough scanning and inspecting of your car and find out the root cause, which saves your time and money. Tip:The warning light will be turned off after the problem is solved. Airbag crash/collision data cannot be cleared, even if you replace the airbag with a new one.
- QUICK DIAGNOSIS: The 3210 PRO is the newest 2024 Enhanced 4-System Bluetooth Code Reader that retrieves vehicle information, reads/clears trouble codes, and displays a 4-in-1 live data stream. You'll easily find out what's wrong with your car. In just a few minutes, you'll be in control of your car!
- EXCLUSIVE APP: Are you tired of the following with third party apps? For example: 1.need to download different apps for different cars? 2. require extra download fees? 3. only support a few functions? 4. can only use one of Android and iOS? Now!One AUTOPHIX 3210 PRO Scanner is enough to solve all the above problems. The must-have wireless/bluetooth automotive diagnostic tool/code reader for today's car owners. iPhone iOS, iPad, Android can be downloaded for free without any additional subscription fees.
- ADVANCED DATA FLOW DISPLAY:AUTOPHIX 3210 PRO Bluetooth code reader allows you to graphically display your vehicle's data flow instead of boring text, including engine coolant temperature, engine RPM, vehicle speed, absolute throttle position, control module voltage, etc. You can view different parameter values corresponding to different times. The advanced data streams provide useful information for entry-level professionals and diyers who can troubleshoot vehicle problems quickly and efficiently.
- 🎉【2024 Upgraded Ver. of AL519/ ML519/ ML619】Autel develops the brand-new AutoLink AL619 as the advanced ver. of Autel ML519, AL519, AL319, MS309. This AL619 OBD2 scanner can scan ABS & SRS systems, and support 10 Modes of OBD II Diagnostics Function on Worldwide Vehicles to read, erase codes and turn off the MIL, ABS, SRS warning lights so that you can better maintain your car when related malfunctions occur and make your vehicle ready for the annual test.
- 🎉【Accurate ABS/ SRS Diagnostics Functions】The ABS/ SRS diagnostic function is used to retrieve and clear codes from the ABS/ SRS systems. It can read and clear DTCs, show definitions of each code, display live data of multiple sensors in the graph to locate fault causes, and assist home mechanics to do the proper repair and clear ABS & Airbag warning lights. Diagnoses ABS/ SRS system codes on most 1996 and newer major vehicle models. Please email 📩 immoautel @ outlook. com 📩 for help.
- 🎉【All 10 Modes of OBD II Diagnostics Function】The OBD II Diagnostics function is a fast-access option that allows you to carry out a quick test on the engine system of OBD II vehicles. Read Codes, Erase Codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, DTC Lookup, Component Test, Viewing Vehicle Information, Modules Present.
- 🎉【Live Data and Freeze Frame Data】With Live Data functions, Autel AL619 OBD2 diagnostic code reader allows you to view the live PID (Parameter Identification Data) of the vehicle's computer module(s) in text, graph to check the status of various sensors. And Freeze Frame Data enables you to view the vehicle's operating parameters at the moment a DTC is detected. These information will aid the technician by allowing the parameters to be duplicated for diagnostic and repair purposes.
- 🎉【DTC Lookup Feature】Besides showing you the code’s definition while you are reading the diagnostic trouble codes, AL619 features comparably user-friendly DTC Lookup Function which enables you to retrieve the definitions of any error codes from the large database of AL619, saving you from the hassle of wasting time searching definition of every code via Google.
- 2024 Best Choice for ABS Bleeder Scan Tool - Was the brake pedal always slowly sinking down or becoming loose? This abs brake bleeding scan tool will bleed the brake system by cycling the pump and valves to achieve a tight brake pedal. It's the most affordable obd2 scanner with abs auto bleed function you can find. With the clear step by step instruction, even a beginner can use it. Coverage check on FOXWELL official site: Support- Diagnostic Coverage List.
- More Than a Entry Level OBD Scanner, Ideal for Home Mechanics - Based on the NT301 FOXWELL Scanner, NT630 Plus takes OBD diagnostics to the next level by customizing all functions for ABS and SRS systems. This srs abs scanner provides in-depth insights on error code diagnosis, wheel speed sensor live data, airbag circuits and cable connectors monitor, module activation and etc. It's an total game-changer in resolving ABS SRS issues.
- No More Higher End Service than You Needed - One NT630 Plus is enough! This obd2 scanner with abs and srs takes depth diagnosis on Anti-Lock Brake System & Supplemental Restraint System, and also performs daily required resetting services which same priced scanners cannot do. Like Airbag light reset/ SAS(Steering Angle Sensor) adjustment/ Oil light reset functions. this car scanner will help the part to operate normally after the faults repaired.
- Also can Work like NT301 - The NT630 Plus abs code reader connect to the OBD2 port directly. It will diagnose all obd2 modules instantly, displays the live data, locates bad sensors and I/M readiness status before the annual inspection. Guides you to do the maintenance work, reduces the potential driving risk and keep a peak performance on the road.
- Complicate? Unreadable? - Intuitive LCD display with clear operate instructions, even a beginner can diagnose the car faults with the NT630 Plus. Ergonomic Touch with anti-collision and anti-slip cover design, comfortable for daily car diagnose work. Unique button press sound will provide the overall tactile and visual experience to notice you a task has been completed or a command has been executed.
- 【Buy with Confidence】 As a America's No.1 diagnostic tool brand, Innova stands for innovation, quality, and accessibility in the automotive diagnostic industry. We are known for developing cutting-edge diagnostic tools that are user-friendly, reliable, and made for US by Americans.
- 【Unleash Your Drive's Potential】Much more than a car code reader, the 6100P scanner effectively reads and erases engine, ABS, SRS, and transmission codes for popular US car makes such as Ford, Chevy, Dodge, GM, etc. When the traction light is constantly on, the ability to really detect where the problem is concerning brakes and airbags enables you to make sure all safety measures in place before putting yourself in harm's way.
- 【Your Car's Health Doctor】Easily view procedures or send commands for oil change, mileage or driving time reset for most 1996 and newer OBD2 vehicles. It also monitors your oil level and oil life status, ensuring optimal vehicle health.
- 【alternator Test】The Innova 6100P scanner is perfect for assessing the performance of the alternator in your hybrid, car, SUV, minivan, or light truck diesel as well. During rough winters and scorching summers, this diagnostic tool will be invaluable when trying to root out start-up issues.
- 【Drive with Confidence and Peace】Quickly identify if your vehicle needs immediate attention with our Code Severity Levels function. This feature helps you understand whether you need to fix an issue immediately or if it can wait until you get home, keeping warning lights at bay.
- 【Great Ideal For Every Car Owner】Prefect choice for your father, husband, brother or boyfriend. EVERY CAR OWNER WILL NEED IT! It comes with h-igh-quality host with a strong box. Get LAUNCH CRP123 Elite car diagnostic scanner and give your lover a surprise!
- 【 Read & Clear/Reset Engine/ABS/SRS/Transmission Diagnostic Scan Tool 】LAUNCH CRP123 OBD2 Scanner can test Engine, Transmission, ABS and Airbag four systems, also reads and resets code, displays data stream graphic, stores and playbacks dynamic data stream,helps to quick analysis and diagnosis.
- 【 Error Fault Code Reader】Except the full 10 modes OBD2 diagnostic functions like, retrieving I/M readiness, Freeze Frame Data, Read Dynamic Data stream and V-ehicle Information, O2 Sensor Test, EVAP Test of F-uel Tank System (Mode 8) and Advanced On-board Monitoring (Mode 6), launch crp123 obd2 scanner can not only reveal what error codes your car is producing, but also erase your v-ehicle’s check engine light after problem fixed, the DTC help and explanation also tell you the exact problem.
- 【 Live Data Graphing + Read/Record/Playback Data stream + Print diagnostic data 】Live Data Graphing,more intuitive to know your vehicle’s problem.Large size Color Screen ;Print Function:Print the diagnose result easily; with user manual and register & update tutorial video uploaded in the link by us,you can Look up it anytime by ONE-CLICK.
- 【 Find Your Vehicles Here】Launch CRP123 obd2 scanner Supports mainstream vehicles on the world,fit for ACURA VW AUDI AUST FORD BENZ BMW CHRYSLER FIAT GM HOLDEN HONDA HYUNDAI INFINITI JAGUAR ISUZU KIA LANDROVER LEXUS MAZDA MITSUBISHI NISSAN OPEL PORSCHE SAAB SEAT SKODA SMART MERCEDES SPRINTER SUBARU SUZUKI SCION TOYOTA USA FORD VOLVO PEUGEOT CITROEN RENAULT EUROFORD.Etc.
- [ABS & SRS Scanner with Active Test] The ABS/ SRS diagnostic tool Read & clear DTCs, displays live data in a graph to locate the cause of faults and assists the home mechanic with repairs and clearing ABS and airbag warning lights. Active test sensors, valves or solenoids etc. and tracks any threats in real time. It is invaluable to have a diagnostic tool with Active Test feature that you will never find on similar ABS/ SRS scanners.
- 【3 HOP Reset Services 】Easy to set up 3 regular reset services for Oil Light, Battery Management System, and Steering Angle Position. With this obd2 scanner, you can reset the oil service light and reset pre-programmed mileage intervals for energy efficiency; adjust or reset the steering angle position to keep steering aligned; and clear the original low battery fault information. No need to leave home for shop-quality car maintenance.
- 【All OBD2 Test Modes 】 This ABS & SRS scan tool is also a full featured obd2 code reader, allowing a quick test of the engine system of OBD II vehicles, can Read/Clear engine light codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, Evap Test, Read Vehicle Information, and help pass smog test for most post-1996 OBD2/CAN vehicles.
- [DTC LookUp Library] Can't read the code? Go to the DTC LookUp Library. The Topdon AL600 OBD2 scanner offers a wealth of code definitions so you don't have to look them up in a list or database, and the HELP function takes you to diagnostic tips for possible fixes, saving time searching for repair materials online. No other scan tool or code reader under $100 offers this level of assistance.
- [User-Oriented] You'll love the feel of this automotive scanner, with black rubber grips all around the outer edges for durability and to withstand accidental drops. With its easy access menu, you can operate all functions in minutes with just a few button presses. The 3-color LEDs give you a intuitive indication of the OBD2 test results in a second. 3 shortcut keys, one key to read/clear DTCs and a one-touch smoke status check make it easy to use even for beginners.
- 【Updated New Version AD600】Discover the improved version of TOPDON AD600 OBD2 scanner. Now immerse yourself in a seamlessly diagnostic experience with Android 11.0 OS. With an upgraded 32G ROM, this scan tool offers ample storage and faster performance. The 5-inch display with 1280x720 resolution offers high-definition clarity, ensuring easy readability for every diagnostic detail.
- 【Professional 4 Systems Diagnostics】For car owners dealing with common issues such as engine, transmission, ABS, and SRS, the TOPDON AD600 code scanner delivers professional diagnostic services. It easily reads and clears fault codes, analyzes data streams and more, ensuring a quick identification of problems. Additionally, the DTC Lookup function provides corresponding fault code analysis.
- 【8 Hot Reset Functions】Say goodbye to costly trips to the repair shop for resetting after routine maintenance such as changing oil, replacing tires, or installing new brake pads. The AD600 diagnostic tool effortlessly tackles common automotive challenges with just one click. Cut costs and cut the hassle with its 8 reset functions: Oil/BMS/ABS/SAS/EPB/DPF/TPMS/Throttle.
- 【Support for 10,000+ Car Models】The upgraded AD600 car scanner now supports 67+ global brands and 10,000+ models, ensuring compatibility with a diverse range of vehicles. Whether American, German, French, or Japanese, the AD600 diagnostic scanner has you covered. (Note: Contact TOPDON customer service for vehicle compatibility inquiries before purchase).
- 【Lifetime Free Updates】The AD600 diagnostic tool offers a lifetime of free upgrades with convenient one-click updates via Wi-Fi. Our dedicated TOPDON technical team continuously enhances our product's software, providing users with expanded vehicle support and an improved user experience through regular updates.
- 💻Note: (About UPDATE) ANCEL FX2000 car scanner diasgnostic tool can be used directly as it comes with existed software, You don't need to register or update beforethe first use. It's recommended to update your scanner only when it fails to work on your car, or it's slow to load all menus or if you need newer software version. 📢Software update supports WIN XP, 7, 8, 10 operation systems only., but not for Mac and ios system.
- 🔧【PLUG AND PLAY - EASY TO USE】 : ANCEL FX2000 car scanner only takes 3 steps to connect to the car for diagnosis without cumbersome operations. The latest FX2000 scan tool is equipped with a one-key diagnosis function, which can automatically identify the model and year of your car, and automatically diagnose the car. Even beginners can use it to read the data and find out what the fault codes mean.
- 🚗【FULL OBD-LEVEL DIAGNOSTICS TOOL】: Quickly determines the cause of engine system faults, reads current, permanent and pending codes. After the repair, clears the codes and turns off the warning light. In addition, the FX2000 engine code reader also displays important OBD II advanced data such as fuel, live data and other manufacturer-specific parameters in real time to ensure that the engine ECU is operating correctly and safely, saving vehicle owners a lot of time and money in maintenance.
- 🚙【TRANSMISSION FAULT DIAGNOSTIC TOOL】: Some noises come from the transmission? Ancel obd2 scanner will read fault codes, display live transmission system data (fluid temperature, fluid pump, clutch actuation, pressure, etc.), and ensures transmission performance is optimal for vehicle speed and load. It provides detailed TCM data of the vehicle, so you can quickly and accurately find existing or potential problems.
- 🚐【FIND OUT SRS WRONG】: ANCEL FX2000 automotive scanner is able to read and clear fault codes in the SRS (airbag) and turn off the warning light to make sure the system is working correctly and safely. This odb2 scanner also displays a live graphical data stream of the supplemental restraint system (air bag), which allows you to analyze and verify that the air bag system is working properly.
- [Transform Your Car Care Experience] - With BLCKTEC, instantly become your own professional mechanic. Effortlessly read and clear your car’s trouble codes and check engine light, ensuring your vehicle stays in top condition.
- [Empower Yourself with Comprehensive Diagnostics] - Unlock the full potential of your vehicle with the BLCKTEC 430. Access detailed diagnostics previously exclusive to professional mechanics’ OBD2 scan tools, including ABS, Airbag, SRS, TPMS codes, and beyond, right at your fingertips.
- [Drive with Confidence] - The BLCKTEC 430 is more than just a car code reader; it's your personal vehicle health advisor. Receive tailored repair reports with potential causes and verified solutions for your specific make and model, guiding you to the right fix every time.
- [Seamless Connectivity, Ultimate Convenience] - Experience the freedom of wireless diagnostics with this portable car scanner. Easily connect via Bluetooth to our intuitive sensor, and enjoy all the functionalities of high-end scan tools without the clutter of wires, directly from your smartphone or tablet.
- [DIY Repairs Made Easy] - Navigate car maintenance with ease using our premium app. Access a vast library of easy-to-follow repair videos, guiding you through each step of the repair process, compatible with both iOS & Android devices.
Last update on 2024-04-01 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.