PC845 PC846 PC847 – Second Row Seat Welds – 2022 Nissan Pathfinder

SEOCONTENT-START

September 23, 2021 Mr. Jeff Giuseppe Associate Administrator for Enforcement National Highway Traffic Safety Administration Attn: Recall Management Division (NVS-215) Room W48-302 1200 New Jersey Avenue, SE Washington, D.C. 20590 Dear Mr. Giuseppe: We are transmitting the enclosed Defect Information Report in accordance with 49 CFR Part 573. A voluntary recall campaign will be initiated and your office provided with the notices. Very truly, Derek Latta Manager, Technical Compliance Encl. Nissan North America, Inc. One Nissan Way Franklin, TN 37067 Mailing Address: PO Box 685001 Franklin, TN 37068 DEFECT INFORMATION REPORT 1. Manufacturer: Nissan North America, Inc., Smyrna plant 2. Vehicles Potentially Involved: Certain Model Year 2022 Nissan Pathfinder vehicles manufactured at the Smyrna, TN plant during the manufacturing ranges below: Model Year/Model Dates of Manufacture A MY 2022 Nissan Pathfinder SV Premium, SL Premium, Platinum May 3, 2021 to July 30, 2021 B MY 2022 Nissan Pathfinder S and SV July 30, 2021 to August 2, 2021 C MY 2022 Nissan Pathfinder (all trims) May 5, 2021 to July 23, 2021 Based on supplier records, these issues occurred during the welding process of the second-row seat frames for certain MY 2022 Pathfinder vehicles and trim levels, manufactured during the specified time periods outlined above. These issues occurred at the start of production for a brand new model. No other Nissan or INFINITI vehicles are affected. The name, description and part number of the recalled components: A. Second Row Captain Seat Left-Hand Frame (SV Premium, SL Premium and Platinum) Part Name Part Description Part Number SEAT ASSY-2ND, LH Seat Frame 88050 6TD4A SEAT ASSY-2ND, LH Seat Frame 88050 6TD4B SEAT ASSY-2ND, LH Seat Frame 88050 6TE8A SEAT ASSY-2ND, LH Seat Frame 88050 6TE8B SEAT ASSY-2ND, LH Seat Frame 88050 6TF8A SEAT ASSY-2ND, LH Seat Frame 88050 6TF8B SEAT ASSY-2ND, LH Seat Frame 88050 6TF8C B. Second Row 60% Bench Seat Left-Hand Frame (S, SV) Part Name Part Description Part Number SEAT ASSY-2ND, LH Seat Frame 88050 6TA4A C. Passenger Side Second Row Right-Hand Captain’s Chair or 40% Bench Seat Frame (all trims) Part Name Part Description Part Number SEAT ASSY-2ND, RH Seat Frame 88000 6TA4A SEAT ASSY-2ND, RH Seat Frame 88000 6TA4B SEAT ASSY-2ND, RH Seat Frame 88000 6TB4A SEAT ASSY-2ND, RH Seat Frame 88000 6TB4B SEAT ASSY-2ND, RH Seat Frame 88000 6TD4A SEAT ASSY-2ND, RH Seat Frame 88000 6TD4B SEAT ASSY-2ND, RH Seat Frame 88000 6TE8A SEAT ASSY-2ND, RH Seat Frame 88000 6TE8B SEAT ASSY-2ND, RH Seat Frame 88000 6TF8A SEAT ASSY-2ND, RH Seat Frame 88000 6TF8B SEAT ASSY-2ND, RH Seat Frame 88000 6TF8C The second-row seat frame assembly supplier (Tier 1) for Pathfinder vehicles: Adient US-LLC Supplier Code: 1004300 Address: 1501 Molloy Lane, Murfreesboro, TN 37129, USA. Jennifer McGregor, Director of Quality (615) 517-9668 Jennifer.renee.macgregor@adient.com 3. Total Number of Vehicles Potentially Involved: Approximately 5,895 MY 2022 Nissan Pathfinder vehicles are potentially affected. Production volumes broken down by manufacturing ranges for each issue below: Model Volume of Production A MY 2022 Nissan Pathfinder SV Premium, SL Premium, Platinum 5,581 B MY 2022 Nissan Pathfinder S and SV 16 C MY 2022 Nissan Pathfinder (all trims) 298 4. Percentage of Vehicles Estimated to Actually Contain the Defect: A. Incident rate for off location weld condition: 7.9% B. Incident rate for weld burn through condition: 0.33% C. Incident rate for weld porosity condition: 0.07% 5. Description of the Defect: Production issues during the welding operations for the subject seat frames at the supplier may have resulted in insufficient weld conditions, which may separate. If a weld separates, it may cause an audible rattling in the seat back frame. Further, the seat back may fail in the event of a crash and potentially increase the risk of injury. 6. Chronology of Principal Events July 26, 2021 – a Nissan test driver noticed a rattle noise originating from the second row captain’s chair left-hand seat on a Model Year 2022 Pathfinder. Nissan began an investigation into the issue and found the bracket that joins the seat back frame to the lower seat cushion had a separated weld. Nissan notified the supplier of its findings and the supplier initiated an internal investigation. July 2021 to August 2021 – Nissan conducted a yard audit at the Smyrna plant inspecting 2,055 welds on the second row captain’s chair left-hand seat frames and found 162 affected seats. Nissan replaced the suspect seats. During this time, the supplier identified a weld nozzle may have moved out-of-position and a countermeasure was implemented in production. The supplier and Nissan continued their respective investigations. During this time, both Nissan and the supplier conducted yard audits and inventory inspections. These combined efforts identified additional welding process issues that affected the second row seats. The supplier implemented process changes and updated work instructions to prevent recurrence. Nissan expanded its safety assessment to include all welding process issues that were identified during the investigation. September 2021 – Nissan concluded its safety assessment which determined the seat frame welds may separate. In this condition, the seat back may fail in the event of a crash and potentially increase the risk of injury. September 16, 2021 – Nissan decided to conduct a Voluntary Safety Recall to inspect, and remedy if necessary, all potentially affected vehicles. Nissan is not aware of any warranty claims attributed to either condition. 7. Description of Corrective Action: Nissan will notify all owners of potentially affected vehicles by November 19, 2021. Dealers will be notified September 24, 2021. Dealers will inspect the second row seat frame welds, and the seat assemblies will be replaced as necessary. We will not include a statement in the Part 577 owner notification concerning reimbursement for the cost of obtaining a pre-notification remedy as the subject vehicles are under warranty. 8. Copy of Notices: Copies of all notices will be provided to NHTSA as they become available.

***********************************************************************************

IMPORTANT SAFETY RECALL This notice applies to your vehicle: [insert VIN] OWNER NOTIFICATION NHTSA RECALL 21V-742 NOTIFICACIÓN PROPIETARIO NHTSA RECALL 21V-743 Dear Nissan Pathfinder Owner: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Nissan has decided certain Model Year 2022 Nissan Pathfinder vehicles fail to conform to Federal Motor Vehicle Safety Standard 202a, Head Restraints. Nissan has decided a defect which relates to motor vehicle safety exists in certain Model Year 2022 Pathfinder vehicles. Our records indicate that you own or lease the Nissan vehicle subject to recall as identified by the VIN at the top of this notice. Reason for Recall Motivo del Retiro The third-row headrests in certain Pathfinder vehicles may contain poor weld penetration on the rod that attaches the headrest to the seat assembly. As a result, the rod may detach and fully separate from the headrest assembly. Also, there is a potential misalignment of certain internal components of the third-row headrests, which may cause abnormal movement due to over-travel of the headrest. If these conditions are present in your vehicle’s third-row headrests, the headrests may not perform as intended during a crash, and could potentially increase the risk of injury. Certain Pathfinder vehicles may be equipped with second-row seat assemblies which have insufficient welds on the seat back frame. In the event of a crash with this condition, the seat back may fail and potentially increase the risk of injury to a passenger. What Nissan Will Do Qué Hará Nissan Your Nissan dealer will replace all three third-row headrests. Your Nissan dealer will inspect the second-row seat assembly welds and, if necessary, replace the second row seat(s). The recall repairs will be performed at no charge to you for parts and labor. The total time to perform these repairs is approximately three (3) hours. However, if seat replacement is necessary the repair could take an additional hour. Your dealer may require your vehicle for a longer period of time based upon their work schedule. What You Should Do Qué Debes Hacer Contact any Nissan dealer at your earliest convenience to schedule an appointment to have your vehicle remedied for free. Please bring this notice with you to your service appointment. For more information about a recall, please visit the website at the link below. Para reparar tu vehículo, comunícate con cualquier concesionario Nissan a la mayor brevedad. Se requiere que traigas esta notificación el día de tu cita. Para obtener más información sobre el retiro, visite Pathfinder Third-Row Headrests Recall https://nna.secure.force.com/recall?camp=PC844. Pathfinder Second-Row Frame Welds Recall https://nna.secure.force.com/recall?camp=PC845. If the dealer fails to, or is unable to make the necessary repairs free of charge, you may contact the National Consumer Affairs Department, Nissan North America, Inc. P.O. Box 685003, Franklin, TN 37068-5003. The toll free number is 1-800-867-7669. Si el concesionario no cumple, o no le es posible realizar las reparaciones necesarias sin cargos, puedes contactar al Departamento Nacional de Asuntos del Consumidor a: National Consumer Affairs Department, Nissan North America, Inc. P.O. Box 685003, Franklin, TN 37068-5003. El número libre de cargos es 1-800-867- 7669. You may also submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1- 800-424-9153); or go to https://www.safercar.gov. Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. Thank you for your cooperation. We appreciate your Nissan ownership and apologize for any inconvenience this may cause you. Gracias por tu cooperación. Agradecemos tu patrocinio como dueño de un Nissan y te ofrecemos nuestras disculpas por cualquier inconveniente que esto pueda ocasionar.

***********************************************************************************

~ SAFETY RECALL CAMPAIGN NISSAN BULLETIN ~ Second Row Seat Welds Voluntary Safety Recall Campaign Reference: PC845, PC846, PC847 Date: September 24, 2021 Attention: Dealer Principal, Sales, Service & Parts Managers IMPORTANT: It is a violation of Federal law for dealers to sell or deliver vehicles in their inventory covered by this notification until the campaign action is performed. Affected Models/Years: Affected Dealer SERVICE COMM Stop Sale PNC Population: Inventory: Activation date: In Effect 2022 Pathfinder (R53) (SV (PREM), SL (PREM), PC845 5,581 116 PLAT Trim) (2022 Pathfinder (R53) (S, SV (Non-Prem) Trim PC846 16 1 Only) September 24, 2021 YES 2022 Pathfinder (R53) (ALL TRIM LEVELS (S thru PLAT Trim w ith/WO PREM PC847 298 15 Package) ***** Campaign Summary ***** Nissan is committed to the safety and security of our customers and their passengers. Nissan has notified the National Highway Traffic Safety Administration (NHTSA) and Transport Canada that it is recalling certain MY2022 Nissan Pathfinder vehicles to inspect and, if necessary, replace the second row seats. Due to a supplier manufacturing concern that has since been corrected, the second row seat assemblies may have insufficient welds. PC845 – Certain 2022 Pathfinder vehicles equipped with a driver side second row captain’s seat may have a seat frame with a separated weld PC846 – Certain 2022 Pathfinder vehicles equipped with a driver side second row bench seat (60%) may have a seat frame with a burn through hole due to the welding process. PC847 – Certain 2022 Pathfinder vehicles equipped with a passenger side second row bench seat (40%) or a passenger side second row captain’s chair may have a seat frame with a porous weld In the event of a crash with this condition, the seat bacl< may fail and potentially increase the risl< of injury to a passenger. CAMPAIGN ID: PC845/PC846/PC847 Original Document Affected vehicles are subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer. ***** What Dealers Should Do***** Verify campaign applicability using Service Comm or DBS National Service History – Open Campaign IDs: New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). Refer to NPSB 15-460 for additional information Please continue to check newly arriving inventory for campaign applicability. Dealers must not sell, lease, trade, rent or loan any vehicles in dealer inventory affected by this recall campaign until after the vehicle has been repaired. Once remedied, dealers should submit the claim, using the claims coding provided, and release the vehicle. ***** Release Schedule ***** If inspection indicates that second row seat replacement is required, parts are on restriction and may be ordered via DBS: Technicians must complete the inspection form on ASIST Access the on line form through ASIST > Bulletin Support Items (Nissan) – Service Actions > PC845, PC846, PC847 2022 Pathfinder 2nd Row Seat Part Number Look up ASIST will provide the correct part number to order, and a confirmation code. Dealers must place the order in DBS for the indicated part number using the confirmation code provided in the ‘Dealer Comments’ field. NOTE: Do not use the DBS order by campaign function for this campaign. NTB21-089 – PC845 NTB21-090 – PC846 NTB21-088 – PC847 Nissan will begin sending notifications to owners of all potentially affected vehicles in October 2021 via US Mail. ***** Dealer Responsibility***** It is the dealer’s responsibility to check Service Comm or DBS National Service History using the appropriate Campaign ID. for the campaign status on each vehicle falling within the range of this voluntary recall campaign, which for any reason enters the service department This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in dealer inventory. If a VIN subject to this recall campaign was part of a dealer trade, the letter associated with that VIN should be forwarded to the appropriate dealer for service completion. NISSAN NORTH AMERICA, INC. Aftersales DIVISION CAMPAIGN ID: PC845/PC846/PC847 Original Document |    Frequently Asl<ed Questions (FAQ): Q. Is this a Stop Sale? A Yes. Q. Is this a recall? A Yes. Q. What is the reason for this recall? A Due to a supplier manufacturing concern that has since been corrected, the second row seat assemblies may have insufficient welds. PC845 – Certain 2022 Pathfinder (SV (PREM), SL (PREM), PLAT Trim) vehicles equipped with a driver side second row captain’s seat may have a seat frame with a separated weld. PC846 – Certain 2022 Pathfinder (S, SV (Non-Prem) Trim) vehicles equipped with a driver side second row bench seat (60%) may have a seat frame with a burn through hole due to the welding process. PC847 – Certain 2022 Pathfinder vehicles (all trims) equipped with a passenger side second row bench seat (40%) or a passenger side second row captain’s chair may have a seat frame with a porous weld. Q. What is the possible effect of the condition? A In the event of a crash with this condition, the seat back may fail and potentially increase the risk of injury to a passenger. Q. What will be the corrective action for this voluntary recall campaign? A Dealers will inspect the second row seat assemblies weld conditions and, if necessary, replace the second row seat(s) Q. How long will the corrective action take? A The inspection should take less than one (1) hour to complete; however, if seat replacement is necessary the repair could take up to two (2) hours. The dealer may require the vehicle for a longer period of time based upon the dealer’s work schedule. Q. When will vehicle owners be notified? A Nissan will begin sending notifications to owners of all potentially affected vehicles in October CAMPAIGN ID: PC845/PC846/PC847 Original Document | 2021, via US Mail. Q. Is my vehicle safe to drive? A If your vehicle is subject to this campaign, you will receive an Owner Notification letter from Nissan, which will provide instructions on how to remedy your vehicle. Affected owners are encouraged to have their vehicles inspected, and, if necessary, repaired as soon as possible upon notification. Q. Is there anything owners can do to mitigate this condition? A No. Q. Are parts readily available? A If inspection indicates that second row seat replacement is required, parts are on restriction and may be ordered via DBS. Dealer must use ASIST, which will provide the correct part number to order, and a confirmation code. Dealers must place the order in DBS for the part number indicated using the confirmation code provided in the ‘Dealer Comments’ field. Q. Will a rental vehicle be provided while the dealer is servicing the vehicle? A Please consult your dealer for alternate transportation availability while your vehicle is being serviced. Rental is available upon customer request, while parts are on order. Contact the Warranty claims call center 7-800-258-7008 Option 7, if additional expense is required. Please refer to the Goodwill Rental Guidelines in the APRM for detailed information regarding application of rental reimbursement Q. Is there any charge for the repair? A No. The remedy will be performed for the customer free of charge for parts and labor. Q. Will I have to take my vehicle back to the selling dealer to have the service performed? A No, any authorized Nissan dealer is able to perform the recall campaign. For Consumer Affairs: Please inform us of the dealer where you would like to have the corrective action completed. Q. I have lost confidence in the vehicle. Will Nissan replace or repurchase the vehicle? A The remedy will fully correct this condition. As the condition will be corrected, there is no basis for CAMPAIGN ID: PC845/PC846/PC847 Original Document | repurchasing or replacing your vehicle. Q. What model year vehicles are involved? A PC845 – Certain Model Year 2022 Nissan Pathfinder (SV (PREM), SL (PREM), PLAT Trim) vehicles manufactured from May 3, 2021 to July 30, 2021 at the Smyrna, TN plant are potentially affected. PC846 – Certain Model Year 2022 Nissan Pathfinder (S, SV (Non-Prem) Trim ) vehicles manufactured from July 30, 2021 to August 2, 2021 at the Smyrna, TN plant are potentially affected. PC847 – Certain Model Year 2022 Nissan Pathfinder vehicles (all trims) manufactured from May 5, 2021 to July 23, 2021 at the Smyrna, TN plant are potentially affected. Q. Are you experiencing this condition on any other Nissan (or INFINITI) models? A No. Revision History: CAMPAIGN ID: PC845/PC846/PC847 Original Document

SEOCONTENT-END