PD103, PMA34 – Driver Air Bag Inflator – 2023-2024 Nissan

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Driver Air Bag Inflator
Voluntary Recall Campaign

Reference: PD103, PMA34
Date: February 29, 2024

IMPORTANT:  It is a violation of Federal law for dealers to sell or deliver new vehicles in their inventory covered by this notification until the campaign’s remedy action is performed.):

Affected  Models/Years: Affected Population: Dealer Inventory: SERVICE COMM Activation date: Stop Sale  In Effect
2024 Titan (A61) 1 1 February 29, 2024 YES
2023-2024 Sentra (B18) 43 NA
2024 Frontier (D41) 1 1
2023-2024 Versa (N18) 19 2
2023-2024 Kicks (P15) 23 2
2023-2024 Pathfinder (R53) 50 7
2023 Rogue (T33) 185 10

 

***** Campaign Summary *****

Nissan is committed to the safety and security of our customers and their passengers. Nissan has notified the National Highway Traffic Safety Administration (NHTSA) that it is issuing a recall for specific Nissan vehicles.

On affected vehicles, the driver air bag inflator may have been misassembled with gaskets missing, which could allow moisture to enter the inflator and build up over time.  Exposure of the inflator propellant to moisture over a significant period of time may have an adverse effect to the propellant and result in a change in pressure of the inflator, which may impact air bag deployment performance. If this occurs, the driver is at risk for injury.

Dealers will replace the front driver air bag assembly with a new one.

 

***** What Dealers Should Do****

  1. Verify if vehicles are affected by this Voluntary Recall using Service Comm or DBS National Service history – Open Campaign I.D. PD103 or PMA34

 

  1. Dealers must not sell, lease, trade, rent or loan any vehicles in dealer inventory subject to this recall campaign until after the vehicle has been remedied.

 

  1. If a retailed vehicle affected by this Campaign ID visits the dealer for service, the dealer should inform the customer about the recall and communicate that the remedy and parts are available.

 

  1. Once repaired, dealers should submit the claim using the claims coding provided, and release the vehicle.

 

***** Release Schedule *****

Parts Parts for this remedy are on restriction and can be ordered via DBS. Refer to the EPC to determine the correct parts ordering information for this repair.
Special Tools
Repair
Owner Notification Nissan will notify the owners of potentially affected vehicles beginning April 2024.

 

***** Dealer Responsibility *****

It is the dealer’s responsibility to check Service Comm or DBS National Service History using the appropriate Campaign I.D. for the campaign status on each vehicle falling within the range of this voluntary recall campaign, which for any reason enters the service department.  This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in new vehicle inventory.  If a VIN subject to this recall campaign was part of a dealer trade, the letter associated with that VIN should be forwarded to the appropriate dealer for service completion.

 

NISSAN NORTH AMERICA, INC.

Total Customer Satisfaction

 


Frequently Asked Questions (FAQ):

 

Is this a recall?

Yes.

 

Is this a Stop Sale?

Yes.

 

What is the reason for the recall?

On affected vehicles, the driver air bag inflator may have been misassembled with gaskets missing, which could allow moisture to enter the inflator and build up over time.

 

What is the possible effect of the condition?

Exposure of the inflator propellant to moisture over a significant period of time may have an adverse effect to the propellant and result in a change in pressure of the inflator, which may impact air bag deployment performance. If this occurs, the driver is at risk for injury.

 

What will be the corrective action for this voluntary recall campaign?

Dealers will replace the front driver air bag assembly with a new one.

 

How long will the corrective action take?

This service, which is conducted at no charge to you for parts and labor, could take up to one (1.0) hour to complete. However, your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule.  

 

When will vehicle owners be notified?

Nissan will begin sending notifications to affected owners beginning April 2024, via U.S. Mail.

 

Is my vehicle safe to drive?

There is no immediate performance impact to the inflator performance without the gasket present, and a repair will be available to customers before any potential performance degradation would occur. If your vehicle is subject to this campaign, you will receive an Owner Notification letter from Nissan, which will provide instructions on how to remedy your vehicle. Affected owners are encouraged to have their vehicles repaired as soon as possible upon notification.

 

Is there anything owners can do to mitigate this condition?

No.

 

Will a rental vehicle be provided while the dealer is servicing the vehicle?

Please consult your dealer for alternate transportation availability while your vehicle is being serviced. Rental is available upon customer request, while parts are on order.

EXPENSE CODE DESCRIPTION AMOUNT
502 Rental Expense $156 (Max)
Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required. Please refer to the Goodwill Rental Guidelines in the APRM for detailed information regarding application of rental reimbursement.

 

Are parts readily available?

Yes. Parts for this remedy are on restriction and can be ordered via DBS. Refer to the EPC to determine the correct parts ordering information for this repair.

 

Is there any charge for this service?

No. The remedy will be performed for the customer free of charge for both parts and labor.

 

Is towing covered for vehicles outside of warranty that are no longer eligible for Nissan Roadside Assistance?

Yes, the campaign will cover the towing costs for affected vehicles that are no longer eligible for Roadside Assistance (out of warranty) and are experiencing the applicable condition of this campaign.

EXPENSE CODE DESCRIPTION AMOUNT
501 Towing $200 (Max)
Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required.

 

Will I have to take my vehicle back to the selling dealer to have the service performed?

No, any authorized Nissan dealer is able to perform the recall campaign.

 

I have lost confidence in the vehicle. Will Nissan replace or repurchase the vehicle?

The remedy will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle.

 

What model year vehicles are involved?

Affected vehicles and production term:

2024 Titan vehicles manufactured on October 13, 2023

2023-2024 Sentra vehicles manufactured from July 17, 2023 to October 13, 2023

2024 Frontier vehicles manufactured on October 11, 2023

2023-2024 Versa vehicles manufactured from July 19, 2023 to October 1, 2023

2023-2024 Kicks vehicles manufactured from July 19, 2023 to October 3, 2023

2023-2024 Pathfinder vehicles manufactured from August 2, 2023 to October 6, 2023

2023 Rogue vehicles manufactured from July 28, 2023 to October 19, 2023

 

Are you experiencing this condition on any other Nissan (or INFINITI) models?

Yes, on certain specific model year 2024 INFINITI QX60 vehicles and model year 2023-2024 INFINITI QX50 vehicles. (See PD104 announcement for additional information about those models.)

 


Inflator May Deploy Improperly – 2023-2024 Nissan & Infiniti

 

Inflator May Deploy Improperly – 2023-2024 Nissan & Infiniti

 


2023 Nissan Rogue, 2024 Frontier, 2024 Pathfinder, & 2024 Titan; Driver Air Bag Module

NTB24-019

2023 Nissan Rogue, 2024 Frontier, 2024 Pathfinder, & 2024 Titan; Driver Air Bag Module

 


2023-2024 Nissan Kicks, Sentra & Versa; Driver Air Bag Module

NTB24-020

2023-2024 Nissan Kicks, Sentra & Versa; Driver Air Bag Module

 


Manufacturer Notices(to Dealers,etc)

RCMN-24V154-3624.pdf 134.399KB

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Latest Recalls Documents

For the Latest and Most recent Recall Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24V154&docType=RCL

 


 

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Last update on 2024-04-01 / Affiliate links / Images from Amazon Product Advertising API

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