Incorrectly Installed Driveshaft – 2024 Nissan Sentra

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April 29, 2024 NHTSA CAMPAIGN NUMBER: 24V304000

Incorrectly Installed Driveshaft

An unexpected loss of drive power can increase the risk of a crash.

 

NHTSA Campaign Number: 24V304

Manufacturer Nissan North America, Inc.

Components POWER TRAIN

Potential Number of Units Affected 9,645

 

Summary

Nissan North America, Inc. (Nissan) is recalling certain 2024 Sentra vehicles. The front left-side driveshaft may not be fully seated in the continuously variable transmission (CVT) assembly, or may have a loose or missing retaining clip, which can cause a transmission fluid leak and loss of drive power.

 

Remedy

Dealers will inspect the front left driveshaft, and if necessary, replace the driveshaft and CVT assembly, free of charge. Owners may contact Nissan customer service at 1-800-867-7669. Nissan’s number for this recall is PMA37.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Nissan has a Recall

 


Description of the Defect:

The front left-hand drive shaft on affected vehicles may not be fully seated to the CVT assembly or may have a loose or missing retaining clip due to a potential installation error during a retrofit activity at the plant. In this condition, transmission fluid could leak resulting in reduced transmission fluid pressure, potential transmission jerking and/or hesitation, and illumination of the Malfunction Indicator Lamp (MIL). There is potential risk under certain circumstances that the drive shaft spline could fail to engage the differential gear in the CVT, causing a loss of motive power without prior warning.

 

Chronology of Principal Events:

January 24, 2024 – Nissan received one (1) warranty report of a customer stating the distance sensor warning light illuminated while driving a Model Year 2024 Sentra vehicle. The investigation at the dealer initially identified fluid leaking from under the vehicle at the driver’s side front axle. After further review, the transmission fluid leak originated at the front left-hand side of the transmission assembly. When the left-hand drive shaft was removed, the retaining clip was missing.

February 2024 – Nissan confirmed three (3) additional warranty claims of Model Year 2024 Sentra vehicles with front left-hand drive shaft not fully seated to the transmission, resulting in a fluid leak and MIL “ON”. The investigation at the dealer found the vehicle’s drive shaft was missing the retaining clip. Nissan launched an investigation and determined all four (4) vehicles were previously included in a plant retrofit activity.

Nissan conducted a yard audit at the Aguascalientes Plant II to inspect the front left-hand drive shaft on 514 Sentra vehicles that were previously repaired as part of the CVT retrofit activity. The yard audit identified three (3) Sentra vehicles with a loose or missing clip at the connection of the drive shaft to the transmission axle. Additionally, the drive shaft coupling appeared to not be installed correctly.

March 12, 2024 – Nissan received one (1) additional warranty claim with the subject condition and collected front left-hand drive shaft for analysis. Additionally, Nissan began an assessment, including a warranty parts collection activity, to understand the potential risk of this concern.

March 2024 – Nissan initiated a quality action on March 15, 2024 to dealerships for inspection, and if necessary, repair of all potentially affected MY 2024 Sentra vehicles in dealer inventory. Out of a total of 4,234 Sentra vehicles inspected as of April 24, 2024, 58 were found with the front left-hand drive shaft not fully seated to the transmission and repaired. Nissan also conducted a pre-delivery activity at the rail yard to inspect for proper drive shaft installation in certain MY 2024 Sentra vehicles.

April 2024 – Nissan received one (1) part from the warranty parts collection activity. The inspection confirmed a loose retaining clip on the drive shaft.

Nissan’s assessment concluded that if the front left-hand side drive shaft is not fully seated in the CVT assembly and the retaining clip is loose or missing, it can cause a fluid leak and allow the pressure to become lower than expected. Under certain circumstances, the left-hand drive shaft could disengage from the CVT and can lead to a loss of motive power without prior warning. In the event a drive shaft disengagement occurs, Nissan has confirmed the drive shaft remains captured and does not fully separate from the transmission.

April 22, 2024 – Nissan decided to conduct a Voluntary Safety Recall for all potentially affected vehicles included in the retrofit activity.

Nissan has confirmed a total of 9 (nine) warranty claims related to the subject condition.

Nissan is not aware of any accident or injuries related to the subject condition.

 

Description of Corrective Action:

Dealers were notified of a Quality Action on March 15, 2024 and will be notified of the recall beginning May 3, 2024.

Beginning June 20, 2024, owners of all potentially affected vehicles will be notified to bring their Sentra to a Nissan dealer for inspection of the front left-hand drive shaft assembly:

  • If the drive shaft is installed correctly, no action is required.
  • If the drive shaft is not fully seated, the dealer will replace both the drive shaft and CVT assembly.

All repairs will be performed free of charge for parts and labor. Inspection will take 30 minutes to conduct and if a replacement is necessary, the repair may take up to seven (7) hours to complete.

Nissan will not include a statement in the Part 577 owner notification concerning reimbursement for the cost of obtaining a pre-notification remedy since the subject vehicles are under warranty.

 


1 Affected Product

Vehicle

MAKE MODEL YEAR
NISSAN SENTRA 2024

 


3 Associated Documents

Recall Acknowledgement

RCAK-24V304-9163.pdf 723.102KB

 


Defect Notice 573 Report

RCLRPT-24V304-6178.PDF 213.89KB

 


Miscellaneous Document

RMISC-24V304-3676.pdf 1049.391KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24V304&docType=RCL

 


 

Bestseller No. 1
ANPART Rear Driveshaft Prop Shaft Length 80.3in Fit for Nissan Rogue S SL SV 2.5L 2008-2016 37000JM100 37000JM10A 37000JM13A
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  • When to replace - (1) Abnormal noise: An unusual noise, such as a buzzing or clucking noise that occurs when a car is starting or running; (2) Vibration: The car body has obvious vibration as it run. This is usually caused by wear or damage to the drive shaft. It is necessary to replace timely.
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A-Premium Rear Complete Drive Shaft Prop Shaft Driveshaft Assembly Compatible with Nissan Rogue 2008-2015 2.5L, AWD, Replace# 37000JM100, 37000JM10A
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A-Premium Rear Complete Drive Shaft Prop Shaft Driveshaft Assembly Compatible with Nissan Rogue 2008-2015 L4 2.5L, AWD, Replace# 37000JM10A, 37000JM13A
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  • [Reference Number]: 946-236, 946236, 37000JM100, 37000JM10A, 37000JM13A, 37000JM14A, SK946236, 65-6000, 656000
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  • [Directly Fit]: This drive shaft is made to the original equipment dimensions for dependable fit and performance
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Bestseller No. 4
Nifeida Rear Complete Drive Shaft Assembly Compatible with Nissan Rogue 2015-2008 2.5L AWD Prop Shaft Driveshaft Replace# 37000JM100,37000JM10A,65-6000,946-236
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  • ✅【COATING PROCESS & SUPERIOR MATERIALS】Superior durable coating protects shafts from premature corrosion, rear complete drive shaft assembly made of high-strength steel, meets to the original equipment size. New universal joints, sliding yoke, shafts and components, these make your car work perfectly.
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A-Premium Front Drive Shaft Prop Shaft Driveshaft Assembly [4WD] Compatible with Nissan Armada 2005-2015, Frontier 2005-2019, Pathfinder 2005-2012, Titan, Xterra & Suzuki Equator, Replace# 372007S110
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  • [Reference Number]: 938-209, 65-6002, 372007S100, 372007S110, 37200ZE20A, 37200ZP90A, 37200ZZ70A, 938209, 656002
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A-Premium Rear Complete Drive Shaft Prop Shaft Driveshaft Assembly Compatible with Nissan Pathfinder 2005-2012 V6 4.0L, 4WD Automatic Transmission, with All Mode 4WD, Replace# 37300-ZL90A
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A-Premium Rear Complete Drive Shaft Prop Shaft Driveshaft Assembly Compatible with Nissan TITAN 2008-2015, RWD, Replace# 37000ZV00A, 37000ZJ00A
  • [Vehicle Fitment]: Compatible with Nissan TITAN 2008-2015 V8 5.6L---RWD(Rear Wheel Drive), with 88.07" (2237 mm) Long Driveshaft, Crew Cab Pickup
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  • [Directly Fit]: This drive shaft is made to the original equipment dimensions for dependable fit and performance
  • [Buy with Confidence]: A-Premium offers a one-year unlimited-mileage guarantee on our meticulously crafted drive shaft. We offer a wide variety of automotive accessory categories, ensuring that you can hit the road with peace of mind.
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A-Premium Rear Complete Drive Shaft Prop Shaft Driveshaft Assembly Compatible with Nissan Frontier 2005-2017 & Suzuki Equator 2009-2012 V6 4.0L, RWD Automatic Transmission, 125.9 Inch Wheelbase
  • [Vehicle Fitment-1]: Compatible with Nissan Frontier 2005 V6 4.0L --- 58.6 Inch BedLength; Crew Cab Pickup; 125.9 Inch Wheelbase; RWD; Automatic Trans.; Conversion Shaft; Without Off Road Package
  • [Vehicle Fitment-2]: Compatible with Nissan Frontier 2006-2011 V6 4.0L(Without Off Road Package), Frontier 2012-2017 V6 4.0L; Compatible with Suzuki Equator 2009 -2012 V6 4.0L(Without Off Road Package) --- 59.5 Inch BedLength; Crew Cab Pickup; 125.9 Inch Wheelbase; RWD; Automatic Trans.; Conversion Shaft
  • [Vehicle Fitment-3]: Compatible with Nissan Frontier 2005-2011 V6 4.0L(Without Off Road Package), Frontier 2012-2017 V6 4.0L; Compatible with Suzuki Equator 2009 -2012 V6 4.0L(Without Off Road Package) --- 73.3 Inch BedLength; Extended Cab Pickup; 125.9 Inch Wheelbase; RWD; Automatic Trans.; Conversion Shaft
  • [Reference Number]: 946-635, 946635, 37000-ZZ71A, 2710082Z10, 2710082Z80, 37000EA211, 37000ZL41A, 37000ZP61A
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Bestseller No. 10
A-Premium Rear Complete Drive Shaft Prop Shaft Driveshaft Assembly Compatible with Nissan Xterra 2005-2014, 4WD, Replace # 37300ZL82A, 37300ZL72A
  • [Vehicle Fitment]: Compatible with Nissan Xterra S 2012-2014 V6 4.0L, Xterra S 2005-2011 V6 4.0L (Automatic Transmission), Xterra SE 2005-2010 V6 4.0L (Automatic Transmission), Xterra SV 2012 V6 4.0L, Xterra SV 2012 V6 4.0L (Automatic Transmission), Xterra X 2012-2014 V6 4.0L, Xterra X 2006-2011 V6 4.0L (Automatic Transmission)
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  • [Reference Number]: 986-176, 986176, 37300EA115, 37300ZL82A, 37300ZL72A
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  • [Buy with Confidence]: A-Premium offers a one-year unlimited-mileage guarantee on our meticulously crafted drive shaft. We offer a wide variety of automotive accessory categories, ensuring that you can hit the road with peace of mind.

Last update on 2024-06-17 / Affiliate links / Images from Amazon Product Advertising API

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