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Classification: | Reference: | Date: |
RS22-006A | NTB22-072A | July 25, 2023 |
VOLUNTARY SAFETY RECALL CAMPAIGN
2007-2012 VERSA;
DRIVER & FRONT PASSENGER
AIR BAG INFLATOR INSPECTION
CAMPAIGN ID #: PC904
APPLIED VEHICLES:
2007-2011 Versa Sedan (C11)
2007-2012 Versa Hatchback (C11)
INTRODUCTION
Nissan is conducting this voluntary safety recall campaign, on certain specific model year 2007-2012 Versa vehicles to inspect and, if necessary, replace the driver and/or front passenger Air Bag inflators. This service will be performed at no charge to the customer for parts or labor.
TK Services and RXO Logistics have issued return packaging, shipping labels, documents, and directions that must be used and followed in order to properly carry out this campaign. Information on this documentation is provided in this bulletin.
IDENTIFICATION NUMBER
Nissan has assigned identification number PC904 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign.
PC904, PC905, PC906 – Takata Driver and Passenger Airbag Service Parts – 2001-2012 Nissan
PC904, PC905, PC906 – Takata Driver and Passenger Airbag Service Parts – 2001-2012 Nissan
Remedy Instructions and TSB
RCRIT-22E066-0456.pdf 2862.659KB
Remedy Instructions and TSB
RCRIT-22E066-4925.pdf 6997.766KB
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SEOCONTENT-START
Classification:
RS22-006A
Reference:
NTB22-072A
Date:
July 25, 2023
Bulletins are intended for use by qualified technicians, not ‘do-it-yourselfers’. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
1/35
VOLUNTARY SAFETY RECALL CAMPAIGN 2007-2012 VERSA; DRIVER & FRONT PASSENGER
AIR BAG INFLATOR INSPECTION
CAMPAIGN ID #: PC904
APPLIED VEHICLES: 2007-2011 Versa Sedan (C11)
2007-2012 Versa Hatchback (C11)
Check Service COMM or Dealer Business Systems (DBS) National Service History to confirm campaign eligibility. INTRODUCTION
Nissan is conducting this voluntary safety recall campaign, on certain specific model year 2007-2012 Versa vehicles to inspect and, if necessary, replace the driver and/or front passenger Air Bag inflators. This service will be performed at no charge to the customer for parts or labor.
TK Services and RXO Logistics have issued return packaging, shipping labels, documents, and directions that must be used and followed in order to properly carry out this campaign. Information on this documentation is provided in this bulletin. IDENTIFICATION NUMBER
Nissan has assigned identification number PC904 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY
It is the dealer’s responsibility to check Service COMM or Dealer Business Systems (DBS) National Service History for the campaign status on each vehicle falling within the range of this voluntary safety recall which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in a dealer’s inventory. Federal law requires that new vehicles in dealer inventory which are the subject of a safety recall must be corrected prior to sale.
Failure to do so can result in civil penalties by the National Highway Traffic Safety Administration. While federal law applies only to new vehicles, Nissan strongly encourages dealers to correct any used vehicles in their inventory before they are retailed. REQUIRED SPECIAL TOOLS Additional tools can be obtained from Tech•Mate at www.techmatetools.com or 1-833-397-3493.
HINT: When ordering, keep in mind that the tool part number prefix has changed from “J” to “NI”. For example, J-51315 is now NI-51315. Air Bag Module Support (J-51315)
• New tool part number NI-51315. Figure 1 2/35 NTB22-072A REQUIRED SPECIAL TOOLS (continued) Quick Scan Tool (J-52352)
• Each dealer has been previously shipped one Quick Scan Tool.
o New tool part number NI-52352. Figure 2 3/35 NTB22-072A SERVICE PROCEDURE To avoid the risk of death or severe personal injury, follow all cautions, warnings and notes when working on or near a Supplemental Restraint System (SRS), such as an Air Bag. To avoid damage to the vehicle, handle interior trim carefully. Work with clean hands and clean tools to avoid dirt and stains. Use protective covers as needed. 1. Write down the radio settings. Presets 1 2
AM FM 1
FM 2
SAT 1
SAT 2 3 4 5 6 Bass Treble Balance Fade Speed Sen. Vol. 2. Turn the ignition OFF. 3. Disconnect both battery cables, negative cable first. 4. Wait at least 3 minutes. 4/35 NTB22-072A Driver Air Bag Module Removal 5. Remove the Driver Air Bag (module) from the steering wheel.
• Refer to the ESM: RESTRAINTS > SUPPLEMENTAL RESTRAINT SYSTEM (SRS) > DRIVER AIR BAG MODULE > Removal and Installation 6. Set the Driver Air Bag module in a clean working area. Driver Air Bag Inflator Inspection 7. Inspect the label on the Driver Air Bag inflator.
• If the inflator label is completely yellow, with a small white square bar code as shown in Figure 3, continue to step 8 on page 6 for Driver Air Bag inflator replacement. Small white square bar code NG Inflator label completely yellow Figure 3 • If the inflator label lower bar code section is completely white as shown in Figure 4, inflator replacement is NOT required.
o Skip to step 14 on page 10 to reinstall the Driver Air Bag module. Larger white bar code OK Inflator label lower section completely white
Figure 4 5/35 NTB22-072A Driver Air Bag Inflator Registration 8. Obtain a new inflator from your parts department.
• The new inflator is listed in PARTS INFORMATION. 9. Register the new inflator serial number as follows: a. Attach the Quick Scan Tool (J-52352) to your CONSULT PC USB port. Figure 5 b. On the left side of the ASIST main menu, select TECH SUPPORT INFO, and then
Inventory Vehicle Actions. TECH SUPPORT INFO Inventory Vehicle Actions Figure 6 6/35 NTB22-072A c. Select CLICK HERE… next to Airbag to VIN Registration. Select CLICK HERE Figure 7 d. Use the Quick Scan Tool to scan the bar code (VIN) on the B-pillar label.
o Wipe any dirt/debris from the bar code before scanning. o Some labels may not scan quickly. o Hold the scan tool approximately 6 (six) inches away from the label. o Hold the trigger down until the label is read (this may take several seconds). Figure 8 o The VIN will automatically populate (Figure 9 on page 8). o If needed, the VIN can be entered manually. 7/35 NTB22-072A xxxxxxxxxxxxxxxxx xxxxxxxxxxx Figure 9 e. Use the Quick Scan Tool to scan the bar code (serial number) on the new inflator shipping box.
o The serial number will automatically populate (Figure 9). Shipping box xxxxxxxxxxxx IMPORTANT: The serial number is the one that does not have “KIT” in front of it.
HINT: If needed, the serial number can be entered manually. xxxxxxxxxxxx Serial number Figure 10 f. Select Submit on the ASIST screen (Figure 9). 8/35 NTB22-072A Driver Air Bag Inflator Replacement 10. Remove the four (4) driver Air Bag inflator nuts shown in Figure 11.
• Discard the driver Air Bag inflator nuts, they will not be reused. Driver Air Bag inflator Figure 11 Inflator nuts (4) 11. Remove the inflator from the module. Figure 12 9/35 NTB22-072A 12. Install the new inflator from the PARTS INFORMATION into the module as shown in Figure 13.
• The bar code on the new inflator will be located on the left. Inflator bar code on left side Figure 13 13. Install four (4) new nuts from the
PARTS INFORMATION and torque.
• Driver Air Bag inflator nut torque: 5.0 N•m (0.51 kg-m, 44 in-lb) Inflator nuts (4) Figure 14 Driver Air Bag Module Installation 14. Install the driver Air Bag (module) to the steering wheel.
• Refer to the ESM: RESTRAINTS > SUPPLEMENTAL RESTRAINT SYSTEM (SRS) > DRIVER AIR BAG MODULE > Removal and Installation 10/35 NTB22-072A Front Passenger Air Bag Module Inspection 15. Pull the passenger door weather strip away, as shown in Figure 15. Door weather strip Figure 15 16. Remove the passenger (RH) side A pillar trim, as shown in Figure 16. Passenger (RH) A pillar trim Figure 16 11/35 NTB22-072A 17. Release the pawls and remove the instrument side panel RH, as shown in Figure 17. Instrument side panel RH Figure 17 18. Remove the side ventilator assembly (RH).
• Insert a suitable tool into the top gap of the side ventilator assembly, then starting from the center console side, disengage the clips and pawl of the instrument panel pad. Metal clips (4) Pawl (1)
Figure 18 12/35 NTB22-072A 19. Using a telescoping mirror and a light, inspect the area shown in Figure 19 to determine if the Air Bag inflator is metal or has a plastic end cap.
• If the front passenger Air Bag inflator end cap is plastic (Figure 20 and Figure 22 on page 14), no replacement is required. Reassemble the instrument panel in the reverse order of disassembly, and then skip to step 53 on page 29.
HINT: The plastic end cap may be a different color than shown. • If the front passenger Air Bag inflator is metal (no plastic end caps as shown in Figure 21 and Figure 23 on page 14), continue to step 20 on page 15 for front passenger Air Bag inflator replacement. Telescoping mirror Light Figure 19 13/35 NTB22-072A Examples of Air Bag Inflators HINT: The plastic end caps may be a different color than shown. Air Bag Inflator with plastic end caps (OK Condition) Air Bag Inflator with no end caps (NG Condition) Figure 20 Figure 21 Figure 22 Figure 23 14/35 NTB22-072A Front Passenger Air Bag Module Removal To avoid the risk of death or severe personal injury:
• Work from behind and to the sides of the support.
• Wear safety glasses while performing inflator replacement. 20. Remove the front passenger Air Bag (module).
• Refer to the ESM: RESTRAINTS > SUPPLEMENTAL RESTRAINT SYSTEM (SRS) > PASSENGER AIR BAG MODULE > Removal and Installation 21. Set the module in a clean working area. 15/35 NTB22-072A Front Passenger Air Bag Inflator Replacement 22. Securely mount the Air Bag Module Support in a vise (Figure 24). Air Bag Module Support (J-51315) Figure 24 23. Detach the front passenger Air Bag harness from the instrument panel finisher and module frame. Attachment points Figure 25 16/35 NTB22-072A 24. Remove the instrument panel finisher from the module assembly.
a. Detach the module hooks (Figure 26) one at a time, starting at one end and then working towards the opposite end (seven [7] hooks).
o Detach the hooks from the side of the instrument panel finisher that is facing up when it is installed in the vehicle. Module hooks Figure 26 b. Swing the module away from the instrument panel finisher and then detach the hooks on the opposite side to remove. Module Instrument panel finisher Figure 27 17/35 NTB22-072A 25. Attach the support bracket to the module frame.
• Tighten the bolts holding the bracket to the module frame. L bracket Support bracket Module frame Figure 28 26. Put a washer between the bolt and L bracket (on the right side as viewed in Figure 29). Washer Bolt L bracket Figure 29 27. Mount the module in the support.
• Use the bolts and nuts supplied with the support. Figure 30 18/35 NTB22-072A • Install washers between the L bracket and the support.
• Use standard washers from a generic nut and bolt selection.
• Use about four (4) washers to create a space about 5/16 inch (8 mm). 5/16 inch (8 mm)
space Washers Figure 31 28. Make sure the module is centered in the support.
• Centering the module in the support will allow access to the inflator securing nuts through the slots in the support. 29. Tighten all of the mounting bolts and nuts that hold the module to the support. Nuts Figure 32 30. Carefully cut a few inches of the yellow corrugated harness cover in the area shown in Figure 33.
• Do NOT cut the wires inside the corrugated cover. Figure 33 19/35 NTB22-072A 31. Attach the two shorting pins to the inflator harness as shown in Figure 34.
• Make sure to pair the wires from each end of the inflator.
o Blue with White
o Red with Yellow
• Use an insulation displacement type wire connector as a shorting pin.
o Refer to the PARTS INFORMATION for additional connector/shorting pin information. 32. Cut off the connector end of the harness. Shorting pin Figure 34 Figure 35 Shorting pin 20/35 NTB22-072A 33. Remove the four (4) nuts from the module that hold the inflator in place (Figure 36 and Figure 37).
• Use a ratchet and extension. Figure 36 • Remove and discard the four (4) nuts, they will not be reused. Left side inflator stopper Right side inflator stopper Figure 37 34. Remove the right side inflator stopper.
• Discard the right side inflator stopper, it will not be reused. Right side inflator stopper
Figure 38 21/35 NTB22-072A 35. Push the left side of the inflator out of the module. Push Figure 39 36. Pull the inflator completely out of the module from the right side. 37. Set the old inflator in the clean working area, making sure it does not roll and fall to the floor. Figure 40 38. Obtain a new inflator from your parts department.
• The new inflator is listed in PARTS INFORMATION. 39. Register the new inflator serial number as shown in step 9 on pages 6 – 8, then continue to step 40 on page 23. 22/35 NTB22-072A 40. Install the new left side inflator stopper with two (2) new nuts, finger tight.
• Ensure to use the new nuts included with the new inflator. New nuts New left side inflator stopper Figure 41 41. Slide the new inflator into the module assembly from the right side.
• Slide the plastic end cap in first. Plastic end cap Figure 42 42. Make sure the inflator is positioned/oriented correctly as shown in Figure 43.
• The flat side of the inflator end (end on the left side) must face the flat side of the inflator stopper. Flat side of inflator end Flat side of new left side inflator stopper Figure 43 23/35 NTB22-072A 43. Install the new right side inflator stopper with two (2) new nuts, finger tight.
• Ensure to use the new nuts included with the new inflator. New nuts New right side inflator stopper Figure 44 24/35 NTB22-072A 44. Make sure the inflator is pushed all the way into its housing and up to the left side inflator stopper – no gap on the left side (Figure 45). 45. Make sure there is no gap between the right side inflator stopper and the inflator (Figure 45). No gap on the left side No gap on right side InInflfalatotor r Left side inflator stopper Figure 45 Right side inflator stopper 25/35 NTB22-072A 46. Torque the four (4) inflator securing nuts in the sequence shown in
Figure 46. 1 3
• Inflator nut torque: 3.9 N•m
(0.39 kg-m, 34 in-lb) 4 2 Figure 46 IMPORTANT: • In the next step you will be attaching the new harness to the new inflator. • Once an inflator connector is attached to the inflator, it cannot be disconnected. 26/35 NTB22-072A 47. Attach the new harness to the inflator.
• Make sure to attach the harness correctly (Figure 47, Figure 48 and Figure 49).
• The short lead of the harness will be attached to the purple end of the inflator.
• The long lead of the harness will be attached to the white end of the inflator. Module shown outside support to illustrate harness layout. Purple side White side EXAMPLE ONLY Short harness lead Long harness lead Left side (purple) Right side (white) Figure 47 Inflator end Inflator connector Inflator end Inflator connector • Make sure the T shape at the inflator end aligns with the T shape of the connector. T shape Figure 48 27/35 NTB22-072A • Make sure the inflator connectors are fully engaged / seated (Figure 49). Less than 2 mm – OK More than 2 mm – NG Figure 49 48. Remove the module from the support and set it on the clean working area. Support bracket
49. Remove the module support bracket from the module frame. Figure 50 28/35 NTB22-072A 50. Reinstall the instrument panel finisher to the module assembly. 51. Route and attach the harness to the harness guides, and attach the harness clips as shown in Figure 51. Attachment points Instrument panel finisher Figure 51 52. Reinstall the module into the vehicle in reverse order of removal.
• Make sure to use new module mounting bolts included with the new inflator. 53. Reconnect both battery cables, positive cable first. 54. Turn the ignition from OFF to ON and observe the Air Bag warning light.
• The Air Bag warning light should illuminate for 7 seconds, and then go out.
• If the Air Bag warning light does not operate as described above, there may be an issue not covered by this campaign. Refer to the ESM for additional diagnostic and repair information. 55. Reset the clock and the radio settings. 56. Return the removed (old / non-deployed) inflator in the box that the new inflator came in.
• TK Services and RXO Logistics have provided return instructions for the recalled Takata inflators and modules at pages 30-33 of this bulletin.
o Reminder: Federal Hazardous Material Regulations (HMR) govern preparation of shipments of hazardous materials and prohibit handling and preparation for shipment by any person who is not trained and certified as required by the HMR. The HMR impose specific requirements for retailers, packaging, labeling and pre-transportation functions. Violations can result in civil penalties by the Pipeline and Hazardous Materials Safety Administration. (Title 49 Code of Federal Regulations Subchapter C) 29/35 NTB22-072A Hazardous Materials Training/Certification Responsibility In accordance with Title 49, Code of Federal Regulations (49 CFR), Sections 172 Subpart H and 173.1(b), it is the responsibility of the dealer to ensure that every employee handling and preparing hazardous materials for shipment is properly trained/certified. Initial and recurring training can be completed by contacting one of the training companies listed below, or any other company that offers hazardous material training/certification. SHIPMATE, INC.
Hazardous Materials Training & Consulting 780 Buckaroo Trail, Suite D Sisters, OR 97759 Website: www.shipmate.com, Tel: 310.370.3600, Fax: 310.370.5700 DGI Training Center
West Seminar Registrations and On-Site Information 1060 El Camino Real, Suite B Redwood City, CA 94063-1645 Website: www.dgitraining.com, Tel: 650.306.8450 or 800.338.2291 Lion Technology
570 Lafayette Rd. Sparta, NJ 07871-3447 Email: info@lion.com, Tel: 888.546.6511, Fax: 973.579.6818 30/35 NTB22-072A TAKATA AIRBAG RECALL RETURN INSTRUCTIONS
IMPORTANT: Must be performed by certified DOT HAZMAT personnel. 31/35 NTB22-072A BOOKING TEMPLATE FOR TAKATA AIRBAG RECALL RETURNS 32/35 NTB22-072A 33/35 NTB22-072A PARTS INFORMATION
DESCRIPTION PART NUMBER QUANTITY DRIVER AIR BAG INFLATOR SERVICE KIT
(Drivers)
INFLATOR-AIR BAG ASST (Passenger)
Shorting Pin
(Insulation Displacement Connector for 22-18 gauge wire) 98560-EM39E 98561-EM39A 1
If needed 1
If needed NAPA Item # 784566
Grainger Item # 4YT50
Or equivalent available from local auto supply 2
If needed HINT:
• Make sure to return the removed (old / non-deployed) inflator in the box that the new inflator came in.
• Follow the return instructions beginning on page 30. 34/35 NTB22-072A 35/35 NTB22-072A
CLAIMS INFORMATION
Submit a “CM” line claim using the following claims coding:
CAMPAIGN (“CM”) ID DESCRIPTION OP CODE FRT PC904
Inspect Driver and Passenger Air Bag Inflators, OK, Do Not Replace
Inspect Driver and Passenger Air Bag Inflators, Replace only Front Passenger Air Bag Module Inflator
Inspect Driver and Passenger Air Bag Inflators, Replace only Driver Air Bag Module Inflator
Inspect Driver and Passenger Air Bag Inflators, Replace both Driver and Front Passenger Air Bag Module Inflators PC9040 PC9041
PC9042 PC9043 0.8 1.1 1.0 1.3
AMENDMENT HISTORY
PUBLISHED DATE REFERENCE DESCRIPTION
August 15, 2022 NTB22-072 Original bulletin published
Pages 1-3, 6, 7, 29, and 31 updated; pages 30, July 25, 2023 NTB22-072A 32, and 33 added; “NOTE” references changed to “HINT”
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