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August 31, 2022 NHTSA CAMPAIGN NUMBER: 22V660000
A hole in the fuel tank could leak, increasing the risk of fire.
NHTSA Campaign Number: 22V660
Manufacturer Nissan North America, Inc.
Components FUEL SYSTEM, GASOLINE
Potential Number of Units Affected 190
Summary
Nissan North America, Inc. (Nissan
) is recalling certain 2022 Rogue vehicles. The fuel tank may have been punctured when vehicle modifications were performed.
Remedy
Dealers will inspect and replace the fuel tank as necessary, free of charge. Owner notification letters are expected to be mailed September 23, 2022. Owners may contact Nissan customer service at 1-800-867-7669. Nissan
’s number for this recall is PC912.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Nissan has a Recall
Fuel Tank Inspection
Voluntary Safety and Emissions Recall Campaign
Reference: PC912
Date: October 21, 2022
REVISED October 21, 2022
Please discard earlier versions of this bulletin.
The announcement from September 1, 2022 has been revised to include the following:
- The parts restriction will be removed on all parts for this campaign and dealers will be able to order, as needed, via normal ordering process beginning October 28, 2022.
Affected Models/Years: | Affected Population: | Dealer Inventory: | SERVICE COMM Activation date: | Stop Sale In Effect |
2022 Rogue (T33) | 196 | NA | September 1, 2022 | YES |
***** Campaign Summary *****
Nissan is reclassifying the previously announced Quality Action (PC903) as a Voluntary Safety and Emissions Recall campaign. Affected MY22 Rogue vehicles are identified in Service Comm. Dealers will inspect, and if necessary, replace the fuel tank.
Due to an issue during third-party equipment installation on commercial fleet vehicles, which has since been corrected, the fuel tank may have been damaged. As a result, owners may experience a fuel smell, an illuminated malfunction indicator light (MIL) for EVAP leak, or fuel may spill on the ground on the left hand side of vehicle during the fueling process.
Dealers will inspect the fuel tank for damage, and if necessary replace the fuel tank.
Affected vehicles are subject to stop sale.
***** Release Schedule *****
Parts
The parts restriction will be removed on all parts for this campaign and dealers will be able to order, as needed, via normal ordering process beginning October 28, 2022.
Description | Model | Part Number | Quantity |
TANK ASSY – FUEL (FWD) | FWD | 17202-6RR0A | 1 |
AWD | 17202-6RR1A | 1 | |
PACKING – FUEL GAUGE | FWD | 17342-6RR0A | 1 |
AWD | 2 | ||
PLATE – LOCK, FUEL GAUGE | FWD | 17343-6RE0B | 1 |
AWD | 17343-6RR0A | 2 | |
GASKET – EXHAUST | FWD & AWD | 20692-8H30A | 1 |
BOLT
(Propeller Shaft to Transfer Case) | AWD | 37120-JD00B | 3 |
BOLT – FIX PROPELLER SHAFT (Propeller Shaft to Final Drive) | AWD | 37120-JD01A | 4 |
NUT – FIX PROPELLER SHAFT (Propeller Shaft to Final Drive) | AWD | 37171-7S00A | 4 |
NUT
(Propeller Shaft Carrier Bearing) | AWD | 01223-A0121 | 2 |
NOTE: Parts replaced under this activity will be collected through the Nissan Part Return Program. When the Part Return Required Notification is received by the dealer, it is important for dealers to return parts applicable specifically to the VIN and repair order identified.
Special Tools
- Fuel Tank Lock Ring Wrench (NI-45747)
Repair
Owner Notification
Nissan will begin sending notifications to owners of all potentially affected vehicles in September 2022,via U.S. Mail.
Frequently Asked Questions (FAQ):
Is this a safety recall?
Yes. It is classified as both a safety and an emission recall.
Is this a Stop Sale?
Yes.
What is the reason for the recall?
Due to an issue during third-party equipment installation on commercial fleet vehicles, which has since been corrected, the fuel tank may have been damaged. As a result, owners may experience a fuel smell, a malfunction indicator light (MIL) illuminate for EVAP leak, or fuel may spill on the ground on the left hand side of vehicle during the fueling process.
What is the possible effect of the condition?
Owners may experience a fuel smell, an illuminated malfunction indicator light (MIL) for EVAP leak, or fuel may spill on the ground on the left hand side of vehicle during the fueling process.
What will be the corrective action for this voluntary recall campaign?
Dealers will inspect the fuel tank for damage, and if necessary replace the fuel tank.
How long will the corrective action take?
This free service could take up to three and a half (3.5) hours to complete but your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule.
When will vehicle owners be notified?
Nissan will begin sending notifications to owners of all potentially affected vehicles in September 2022, via U.S. Mail.
Is my vehicle safe to drive?
If your vehicle is subject to this campaign, you will receive an Owner Notification letter from Nissan, which will provide instructions on how to remedy your vehicle. Affected owners are encouraged to have their vehicles repaired as soon as possible upon notification.
Is there anything owners can do to mitigate this condition?
No.
Are parts readily available?
Yes. The parts restriction will be removed on all parts for this campaign and dealers will be able to order, as needed, via normal ordering process beginning October 28, 2022.
Is a California Vehicle Emission Recall Proof of Correction needed?
Yes. California dealer technicians are required to complete and attach an Emission Recall Campaign Completion (ERCC) label to the underside of the vehicle hood and provide the owner with a Proof of Correction certificate. Refer to NTB22-031 Attention California Dealers.
Will a rental vehicle be provided while the dealer is servicing the vehicle?
Please consult your dealer for alternate transportation availability while your vehicle is being serviced. Rental is available upon customer request, while parts are on order.
EXPENSE CODE | DESCRIPTION | AMOUNT |
502 | Rental Expense | $156 (Max) |
Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required. Please refer to WBP19-017 for additional information on application of rental reimbursement. |
Is there any charge for the repair?
No. The remedy will be performed for the customer free of charge for parts and labor.
Will I have to take my vehicle back to the selling dealer to have the service performed?
No, any authorized Nissan dealer is able to perform the recall campaign.
For Consumer Affairs: Please inform us of the dealer where you would like to have the corrective action completed.
I have lost confidence in the vehicle. Will Nissan replace or repurchase the vehicle?
The remedy will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle.
What model year vehicles are involved?
Certain MY2022 Nissan Rogue commercial fleet manufactured between March 31, 2022 to April 18, 2022.
Are you experiencing this condition on any other Nissan (or INFINITI
) models?
No.
DEFECT INFORMATION REPORT
Manufacturer:
Nissan North America, Inc., Smyrna plant
Vehicles Potentially Involved:
Certain Model Year 2022 Nissan Rogue vehicles manufactured from March 31, 2022 to April 18, 2022 at the Smyrna, TN plant.
This issue (as described in Section 5 below) involves post-production damage to specific Nissan Rogue vehicles that were up-fit for a fleet customer by a third party during the specified period above. No other Nissan
or INFINITI
vehicles are affected.
The name, description and part number of the subject components are below:
Part Name | Part Description | Part Number |
FUEL TANK | Fuel Tank Shell 2WD | 17202 6RR0A |
FUEL TANK | Fuel Tank Shell 4WD | 17202 6RR1A |
Total Number of Vehicles Potentially Involved:
Approximately 190 Model Year 2022 Nissan Rogue vehicles are affected.
Percentage of Vehicles Estimated to Actually Contain the Noncompliance:
17%
Description of the Defect:
During an up-fitting process on certain Rogue vehicles, a technician may have inadvertently punctured the upper left-hand radius on the fuel tank. If punctured, the fuel tank puncture could leak fuel, increasing the risk of injury.
Chronology of Principal Events:
On July 29, 2022, Nissan was notified of a field incident involving a fuel leak on a MY2022 Rogue commercial fleet vehicle. Nissan
began an investigation into the incident.
The investigation determined that the tank had been damaged during a third-party up fitting process for the commercial fleet owner. To install a partition, a hole was drilled in the rear seat cross member area to set a plush nut fastener. The investigation determined that a technician completing the installation failed to use a drill stop on his tooling to prevent drilling through to the other side of the cross member and puncturing the fuel tank.
As part of the investigation, the upfitter inspected six (6) Rogue fleet vehicles still awaiting shipment and found one (1) vehicle fuel tank that contained the subject condition.
Nissan launched a dealer quality hold on July 29, 2022 to quarantine all potentially affected Rogue vehicles pending investigation.
August 24, 2022 – In an abundance of caution, Nissan decided to conduct a Voluntary Safety Recall Campaign to inspect all potentially affected vehicles and repair if the tank has puncture damage.
Description of Corrective Action:
Dealers will be notified beginning August 31, 2022. Owners of all potentially affected vehicles will be notified beginning on September 23, 2022, to bring their vehicle to the dealer for repair. The dealer will inspect the fuel tank for any damage and replace as necessary. All inspections and repairs will be performed free of charge for parts and labor.
Nissan will not include a statement in the Part 577 owner notification concerning reimbursement for the cost of obtaining a pre-notification remedy for the subject vehicles because they are still under warranty.
Copy of Notices:
Copies of all notices will be provided to NHTSA as they become available.
Chronology :
On July 29, 2022, Nissan was notified of a field incident involving a fuel leak on a MY2022 Rogue commercial fleet vehicle. Nissan
began an investigation into the incident.
The investigation determined that the tank had been damaged during a third-party up-fitting process for the commercial fleet owner. To install a partition, a hole was drilled in the rear seat cross member area to set a plush nut fastener. The investigation determined that a technician completing the installation failed to use a drill stop on his tooling to prevent drilling through to the other side of the cross member and puncturing the fuel tank.
As part of the investigation, the upfitter inspected six (6) Rogue fleet vehicles still awaiting shipment and found one (1) vehicle fuel tank that contained the subject condition.
Nissan launched a dealer quality hold on July 29, 2022 to quarantine all potentially affected Rogue vehicles pending investigation.
August 24, 2022 – In an abundance of caution, Nissan decided to conduct a Voluntary Safety Recall Campaign to inspect all potentially affected vehicles and repair if the tank has puncture damage.
Fuel Tank Inspection – 2022 Nissan
Rogue
Fuel Tank Inspection – 2022 Nissan Rogue
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
NISSAN![]() | ROGUE | 2022 |
7 Associated Documents
Recall Acknowledgement
Nissan – Defect Information Report – August 2022
RMISC-22V660-8343.pdf 681.597KB
Remedy Instructions and TSB
RCRIT-22V660-2776.pdf 1823.913KB
Defect Notice 573 Report
RCLRPT-22V660-2335.PDF 213.853KB
Nissan – Campaign Bulletin – September 2022
Nissan – Dealer Announcement – October 2022
RCMN-22V660-2431.pdf 151.685KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22V660-4528.pdf 641.452KB
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SEOCONTENT-START
~ NISSAN ‘-…./ August 31, 2022 Ms. Anne Collins Associate Administrator for Enforcement National Highway Traffic Safety Administration Attn: Recall Management Division (NVS-215) Room W48-302 1200 New Jersey Avenue, SE Washington, D.C. 20590 Dear Ms. Collins: Nissan
North America, Inc. One Nissan
Way Franklin, TN 37067 Mailing Address: PO Box 685001 Franklin, TN 37068 We are transmitting the enclosed Non-Compliance Information Report in accordance with 49 CFR Part 573. A voluntary recall campaign will be initiated and your office provided with the notices. Very truly, Will Swindell Manager, Technical Compliance Encl. DEFECT INFORMATION REPORT 1. Manufacturer: Nissan
North America, Inc., Smyrna plant 2. Vehicles Potentially Involved: Certain Model Year 2022 Nissan
Rogue vehicles manufactured from March 31, 2022 to April 18, 2022 at the Smyrna, TN plant. This issue (as described in Section 5 below) involves post-production damage to specific Nissan
Rogue vehicles that were up-fit for a fleet customer by a third party during the specified period above. No other Nissan
or INFINITI
vehicles are affected. The name, description and part number of the subject components are below: Part Name Part Descri~tion Part Number FUEL TANI< Fuel Tank Shell 2WD 17202 6RR0A FUEL TANI< Fuel Tank Shell 4WD 17202 6RR1A 3. Total Number of Vehicles Potentially Involved: Approximately 190 Model Year 2022 Nissan
Rogue vehicles are affected. 4. Percentage of Vehicles Estimated to Actually Contain the Noncompliance: 17% 5. Description of the Defect: During an up-fitting process on certain Rogue vehicles, a technician may have inadvertently punctured the upper left-hand radius on the fuel tank. If punctured, the fuel tank puncture could leak fuel, increasing the risk of injury. 6. Chronology of Principal Events: On July 29, 2022, Nissan
was notified of a field incident involving a fuel leak on a MY2022 Rogue commercial fleet vehicle. Nissan
began an investigation into the incident. The investigation determined that the tank had been damaged during a third-party upfitting process for the commercial fleet owner. To install a partition, a hole was drilled in the rear seat cross member area to set a plush nut fastener. The investigation determined that a technician completing the installation failed to use a drill stop on his tooling to prevent drilling through to the other side of the cross member and puncturing the fuel tank. As part of the investigation, the upfitter inspected six (6) Rogue fleet vehicles still awaiting shipment and found one (1) vehicle fuel tank that contained the subject condition. Nissan
launched a dealer quality hold on July 29, 2022 to quarantine all potentially affected Rogue vehicles pending investigation. August 24, 2022 – In an abundance of caution, Nissan
decided to conduct a Voluntary Safety Recall Campaign to inspect all potentially affected vehicles and repair if the tank has puncture damage. 7. Description of Corrective Action: Dealers will be notified beginning August 31, 2022. Owners of all potentially affected vehicles will be notified beginning on September 23, 2022, to bring their vehicle to the dealer for repair. The dealer will inspect the fuel tank for any damage and replace as necessary. All inspections and repairs will be performed free of charge for parts and labor. Nissan
will not include a statement in the Part 577 owner notification concerning reimbursement for the cost of obtaining a pre-notification remedy for the subject vehicles because they are still under warranty. 8. Copy of Notices: Copies of all notices will be provided to NHTSA as they become available.
**************************************************************************************************************
FINAL – Rogue Fuel Tank (Honeywell Partition) – PC912 OWNER NOTIFICATION NOTIFICACION PROPRIETARIO Dear Rogue Owner: NHTSA RECALL 22V-660 This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Nissan has decided that a defect which relates to motor vehicle safety exists in certain Model Year 2022 Nissan Rogue vehicles. Our records indicate that you own or lease the Nissan vehicle subject to this recall as identified by the VIN on the inside of this notice. Reason for Recall Motivo del Retiro The fuel tank may have inadvertently been punctured during an up-fitting process on your Rogue vehicle. If punctured, the fuel tank puncture could leak fuel, increasing the risk of injury. What Nissan Will Do Que Hara Nissan Your Nissan dealer will inspect the fuel tank for any damage and replace as necessary. If your fuel tank needs replacement, this free service may take approximately two (2) hours to complete. However, your Nissan dealer may require your vehicle for a longer period oftime based upon their work schedule. This repair will be made free of charge. What You Should Do Que Debes Hacer Contact your Nissan dealer at your earliest convenience in order to arrange an appointment to have your vehicle repaired. Please bring this notice with you when you keep your service appointment. Comunfcate con cualquier concesionario Nissan a la mayor brevedad para concertar una cita de reparaci6n para tu vehfculo. Se requiere que traigas esta notificaci6n el dfa de tu cita. For more information about the recall, please visit https://nna.secure.force.com/recall?camp=PC912. Para obtener mas informaci6n sobre el retire, visite https://nna.secure.force.com/recall?camp=PC912. If the dealer fails to, or is unable to make the necessary repairs free of charge, you may contact the National Consumer Affairs Department, Nissan North America, Inc. P.O. Box 685003, Franklin, TN 37068-5003. The toll free number is 1-800-867-7669. Si el concesionario no cum pie, o no le es posible realizar las reparaciones necesarias sin cargos, puedes contactar al Departamento Nacional de Asuntos del Consumidor a: National Consumer Affairs Department, FINAL – Rogue Fuel Tank (Honeywell Partition) – PC912 For vehicles registered in the state of California The California Department of Motor Vehicles, in conjunction with the Air Resources Board, has implemented the Registration Renewal/Recall Tie-In Program which requires the completion of the recall. Upon completion, you will receive a Proof of Correction Certificate. Please save the certificate because the California Department of Motor Vehicles may require it as proof of Emissions Recall Campaign completion. Para vehículos registrados en el estado de California El Departamento de Vehículos Motorizados de California (The California Department of Motor Vehicles), junto con el Buro de Recursos del Aire (The Air Resources Board), ha implementado el Programa de Renovación de Registro / Retiro del Mercado que requiere la finalización del retiro. Al finalizar, usted recibirá un Certificado de Prueba de Corrección. Por favor guarde el certificado, ya que el Departamento de Vehículos Motorizados de California puede exigirlo como prueba de la finalización de la Campaña de Retiro de Emisiones. Nissan North America, Inc. P.O. Box 685003, Franklin, TN 37068-5003. El numero libre de cargos es 1-800-867- 7669. You may also submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1- 800-424-9153); or go to http:/ /www.safercar.gov. Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. Thank you for your cooperation. We appreciate your Nissan ownership and apologize for any inconvenience this may cause you. Gracias por tu cooperaci6n. Agradecemos tu patrocinio como dueno de un Nissan y te ofrecemos nuestras disculpas por cualquier inconveniente que esto pueda ocasionar.
**************************************************************************************************************
CAMPAIGN BULLETIN Fuel Tank Inspection Voluntary Safety and Emissions Recall Campaign Reference: PC912 Date: September 1, 2022 Attention: Dealer Principal, Sales, Service & Parts Managers SAFETY RECALL CAMPAIGN ID: PC912 | Original Document IMPORTANT: It is a violation of Federal law for dealers to sell or deliver vehicles in their inventory covered by this notification until the campaign action is performed. Affected Models/Years: Affected Population: Dealer Inventory: SERVICE COMM Activation date: Stop Sale In Effect 2022 Rogue (T33) 196 NA September 1, 2022 YES ***** Campaign Summary ***** Nissan is reclassifying the previously announced Quality Action (PC903) as a Voluntary Safety and Emissions Recall campaign. Affected MY22 Rogue vehicles are identified in Service Comm. Dealers will inspect, and if necessary, replace the fuel tank. Due to an issue during third-party equipment installation on commercial fleet vehicles, which has since been corrected, the fuel tank may have been damaged. As a result, owners may experience a fuel smell, an illuminated malfunction indicator light (MIL) for EVAP leak, or fuel may spill on the ground on the left hand side of vehicle during the fueling process. Dealers will inspect the fuel tank for damage, and if necessary replace the fuel tank. Affected vehicles are subject to stop sale. ***** What Dealers Should Do**** 1. Verify if vehicles are affected by this Voluntary Recall Campaign using Service Comm or DBS National Service History Campaign I.D. PC912. 2. Dealers must not sell, lease, trade, rent or loan any vehicles in dealer inventory affected by this recall campaign until after the vehicle has been repaired. 3. Dealers should use NTB22-077 to correct any vehicles subject to this campaign. 4. Once repaired, dealers should submit the claim using the claims coding provided, and release the vehicle. CAMPAIGN ID: PC912 | Original Document ***** Release Schedule ***** Parts If inspection results indicate that parts replacement is needed, parts are on restriction and may be ordered through DBS. Description Model Part Number Quantity TANK ASSY – FUEL (FWD) FWD 17202-6RR0A 1 AWD 17202-6RR1A 1 PACKING – FUEL GAUGE FWD 17342-6RR0A 1 AWD 2 PLATE – LOCK, FUEL GAUGE FWD 17343-6RE0B 1 AWD 17343-6RR0A 2 GASKET – EXHAUST FWD & AWD 20692-8H30A 1 BOLT (Propeller Shaft to Transfer Case) AWD 37120-JD00B 3 BOLT – FIX PROPELLER SHAFT (Propeller Shaft to Final Drive) AWD 37120-JD01A 4 NUT – FIX PROPELLER SHAFT (Propeller Shaft to Final Drive) AWD 37171-7S00A 4 NUT (Propeller Shaft Carrier Bearing) AWD 01223-A0121 2 NOTE: Parts replaced under this activity will be collected through the Nissan Part Return Program. When the Part Return Required Notification is received by the dealer, it is important for dealers to return parts applicable specifically to the VIN and repair order identified. Special Tools • Fuel Tank Lock Ring Wrench (NI-45747) Repair • NTB22-077 Owner Notification Nissan will begin sending notifications to owners of all potentially affected vehicles in September 2022, via U.S. Mail. ***** Dealer Responsibility ***** It is the dealer’s responsibility to check Service Comm or DBS National Service History using the appropriate Campaign I.D. for the campaign status on each vehicle falling within the range of this voluntary recall campaign, which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in dealer inventory. If a VIN subject to this recall campaign was part of a dealer trade, the letter associated with that VIN should be forwarded to the appropriate dealer for service completion. CAMPAIGN ID: PC912 | Original Document NISSAN NORTH AMERICA, INC. Total Customer Satisfaction Frequently Asked Questions (FAQ): Q. Is this a safety recall? A. Yes. It is classified as both a safety and an emission recall. Q. Is this a Stop Sale? A. Yes. Q. What is the reason for the recall? A. Due to an issue during third-party equipment installation on commercial fleet vehicles, which has since been corrected, the fuel tank may have been damaged. As a result, owners may experience a fuel smell, a malfunction indicator light (MIL) illuminate for EVAP leak, or fuel may spill on the ground on the left hand side of vehicle during the fueling process. Q. What is the possible effect of the condition? A. Owners may experience a fuel smell, an illuminated malfunction indicator light (MIL) for EVAP leak, or fuel may spill on the ground on the left hand side of vehicle during the fueling process. Q. What will be the corrective action for this voluntary recall campaign? A. Dealers will inspect the fuel tank for damage, and if necessary replace the fuel tank. Q. How long will the corrective action take? A. This free service could take up to three and a half (3.5) hours to complete but your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule. Q. When will vehicle owners be notified? A. Nissan will begin sending notifications to owners of all potentially affected vehicles in September 2022, via U.S. Mail. CAMPAIGN ID: PC912 | Original Document Q. Is my vehicle safe to drive? A. If your vehicle is subject to this campaign, you will receive an Owner Notification letter from Nissan, which will provide instructions on how to remedy your vehicle. Affected owners are encouraged to have their vehicles repaired as soon as possible upon notification. Q. Is there anything owners can do to mitigate this condition? A. No. Q. Are parts readily available? A. Yes, parts are on restriction and can be ordered via DBS. Q. Is a California Vehicle Emission Recall Proof of Correction needed? A. Yes. California dealer technicians are required to complete and attach an Emission Recall Campaign Completion (ERCC) label to the underside of the vehicle hood and provide the owner with a Proof of Correction certificate. Refer to NTB22-031 Attention California Dealers. Q. Will a rental vehicle be provided while the dealer is servicing the vehicle? A. Please consult your dealer for alternate transportation availability while your vehicle is being serviced. Rental is available upon customer request, while parts are on order. EXPENSE CODE DESCRIPTION AMOUNT 502 Rental Expense $156 (Max) Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required. Please refer to WBP19-017 for additional information on application of rental reimbursement. Q. Is there any charge for the repair? A. No. The remedy will be performed for the customer free of charge for parts and labor. Q. Will I have to take my vehicle back to the selling dealer to have the service performed? A. No, any authorized Nissan dealer is able to perform the recall campaign. For Consumer Affairs: Please inform us of the dealer where you would like to have the corrective action completed. CAMPAIGN ID: PC912 | Original Document Q. I have lost confidence in the vehicle. Will Nissan replace or repurchase the vehicle? A. The remedy will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle. Q. What model year vehicles are involved? A. Certain MY2022 Nissan Rogue commercial fleet manufactured between March 31, 2022 to April 18, 2022. Q. Are you experiencing this condition on any other Nissan (or INFINITI) models? A. No. Revision History: Date Announcement Purpose September 1, 2022 Voluntary Safety and Emissions Recall New Campaign Announcement
**************************************************************************************************************
CAMPAIGN BULLETIN Fuel Tank Inspection Voluntary Safety and Emissions Recall Campaign Reference: PC912 Date: October 21, 2022 Attention: Dealer Principal, Sales, Service & Parts Managers SAFETY RECALL CAMPAIGN ID: PC912 | REVISION 1 IMPORTANT: It is a violation of Federal law for dealers to sell or deliver vehicles in their inventory covered by this notification until the campaign action is performed. Affected Models/Years: Affected Population: Dealer Inventory: SERVICE COMM Activation date: Stop Sale In Effect 2022 Rogue (T33) 196 NA September 1, 2022 YES ***** Campaign Summary ***** Nissan is reclassifying the previously announced Quality Action (PC903) as a Voluntary Safety and Emissions Recall campaign. Affected MY22 Rogue vehicles are identified in Service Comm. Dealers will inspect, and if necessary, replace the fuel tank. Due to an issue during third-party equipment installation on commercial fleet vehicles, which has since been corrected, the fuel tank may have been damaged. As a result, owners may experience a fuel smell, an illuminated malfunction indicator light (MIL) for EVAP leak, or fuel may spill on the ground on the left hand side of vehicle during the fueling process. Dealers will inspect the fuel tank for damage, and if necessary replace the fuel tank. Affected vehicles are subject to stop sale. ***** What Dealers Should Do**** 1. Verify if vehicles are affected by this Voluntary Recall Campaign using Service Comm or DBS National Service History Campaign I.D. PC912. REVISED October 21, 2022 Please discard earlier versions of this bulletin. The announcement from September 1, 2022 has been revised to include the following: • The parts restriction will be removed on all parts for this campaign and dealers will be able to order, as needed, via normal ordering process beginning October 28, 2022. CAMPAIGN ID: PC912 | REVISION 1 2. Dealers must not sell, lease, trade, rent or loan any vehicles in dealer inventory affected by this recall campaign until after the vehicle has been repaired. 3. Dealers should use NTB22-077 to correct any vehicles subject to this campaign. 4. Once repaired, dealers should submit the claim using the claims coding provided, and release the vehicle. ***** Release Schedule ***** Parts The parts restriction will be removed on all parts for this campaign and dealers will be able to order, as needed, via normal ordering process beginning October 28, 2022. Description Model Part Number Quantity TANK ASSY – FUEL (FWD) FWD 17202-6RR0A 1 AWD 17202-6RR1A 1 PACKING – FUEL GAUGE FWD 17342-6RR0A 1 AWD 2 PLATE – LOCK, FUEL GAUGE FWD 17343-6RE0B 1 AWD 17343-6RR0A 2 GASKET – EXHAUST FWD & AWD 20692-8H30A 1 BOLT (Propeller Shaft to Transfer Case) AWD 37120-JD00B 3 BOLT – FIX PROPELLER SHAFT (Propeller Shaft to Final Drive) AWD 37120-JD01A 4 NUT – FIX PROPELLER SHAFT (Propeller Shaft to Final Drive) AWD 37171-7S00A 4 NUT (Propeller Shaft Carrier Bearing) AWD 01223-A0121 2 NOTE: Parts replaced under this activity will be collected through the Nissan Part Return Program. When the Part Return Required Notification is received by the dealer, it is important for dealers to return parts applicable specifically to the VIN and repair order identified. Special Tools • Fuel Tank Lock Ring Wrench (NI-45747) Repair • NTB22-077 Owner Notification Nissan will begin sending notifications to owners of all potentially affected vehicles in September 2022, via U.S. Mail. CAMPAIGN ID: PC912 | REVISION 1 ***** Dealer Responsibility ***** It is the dealer’s responsibility to check Service Comm or DBS National Service History using the appropriate Campaign I.D. for the campaign status on each vehicle falling within the range of this voluntary recall campaign, which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in dealer inventory. If a VIN subject to this recall campaign was part of a dealer trade, the letter associated with that VIN should be forwarded to the appropriate dealer for service completion. NISSAN NORTH AMERICA, INC. Total Customer Satisfaction Frequently Asked Questions (FAQ): Q. Is this a safety recall? A. Yes. It is classified as both a safety and an emission recall. Q. Is this a Stop Sale? A. Yes. Q. What is the reason for the recall? A. Due to an issue during third-party equipment installation on commercial fleet vehicles, which has since been corrected, the fuel tank may have been damaged. As a result, owners may experience a fuel smell, a malfunction indicator light (MIL) illuminate for EVAP leak, or fuel may spill on the ground on the left hand side of vehicle during the fueling process. Q. What is the possible effect of the condition? A. Owners may experience a fuel smell, an illuminated malfunction indicator light (MIL) for EVAP leak, or fuel may spill on the ground on the left hand side of vehicle during the fueling process. Q. What will be the corrective action for this voluntary recall campaign? A. Dealers will inspect the fuel tank for damage, and if necessary replace the fuel tank. Q. How long will the corrective action take? A. This free service could take up to three and a half (3.5) hours to complete but your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule. CAMPAIGN ID: PC912 | REVISION 1 Q. When will vehicle owners be notified? A. Nissan will begin sending notifications to owners of all potentially affected vehicles in September 2022, via U.S. Mail. Q. Is my vehicle safe to drive? A. If your vehicle is subject to this campaign, you will receive an Owner Notification letter from Nissan, which will provide instructions on how to remedy your vehicle. Affected owners are encouraged to have their vehicles repaired as soon as possible upon notification. Q. Is there anything owners can do to mitigate this condition? A. No. Q. Are parts readily available? A. Yes. The parts restriction will be removed on all parts for this campaign and dealers will be able to order, as needed, via normal ordering process beginning October 28, 2022. Q. Is a California Vehicle Emission Recall Proof of Correction needed? A. Yes. California dealer technicians are required to complete and attach an Emission Recall Campaign Completion (ERCC) label to the underside of the vehicle hood and provide the owner with a Proof of Correction certificate. Refer to NTB22-031 Attention California Dealers. Q. Will a rental vehicle be provided while the dealer is servicing the vehicle? A. Please consult your dealer for alternate transportation availability while your vehicle is being serviced. Rental is available upon customer request, while parts are on order. EXPENSE CODE DESCRIPTION AMOUNT 502 Rental Expense $156 (Max) Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required. Please refer to WBP19-017 for additional information on application of rental reimbursement. Q. Is there any charge for the repair? A. No. The remedy will be performed for the customer free of charge for parts and labor. CAMPAIGN ID: PC912 | REVISION 1 Q. Will I have to take my vehicle back to the selling dealer to have the service performed? A. No, any authorized Nissan dealer is able to perform the recall campaign. For Consumer Affairs: Please inform us of the dealer where you would like to have the corrective action completed. Q. I have lost confidence in the vehicle. Will Nissan replace or repurchase the vehicle? A. The remedy will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle. Q. What model year vehicles are involved? A. Certain MY2022 Nissan Rogue commercial fleet manufactured between March 31, 2022 to April 18, 2022. Q. Are you experiencing this condition on any other Nissan (or INFINITI) models? A. No. Revision History: Date Announcement Purpose September 1, 2022 Voluntary Safety and Emissions Recall New Campaign Announcement October 21, 2022 REVISION 1 Parts restriction removed on all parts
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-660 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Nissan North America, Inc. Submission Date : AUG 31, 2022 NHTSA Recall No. : 22V-660 Manufacturer Recall No. : PC912 Manufacturer Information : Manufacturer Name : Nissan North America, Inc. Address : P. O. BOX 685001 Franklin TN 37068-5009 Company phone : 800-647-7261 Population : Number of potentially involved : 190 Estimated percentage with defect : 17 % Vehicle Information : Vehicle 1 : 2022-2022 Nissan Rogue Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : This issue involves post-production damage to specific Nissan Rogue vehicles that were up-fit for a fleet customer by a third party during the specified period above. No other Nissan or INFINITI vehicles are affected. Production Dates : MAR 31, 2022 – APR 18, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : During an up-fitting process on certain Rogue vehicles, a technician may have inadvertently punctured the upper left-hand radius on the fuel tank. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : If punctured, the fuel tank puncture could leak fuel, increasing the risk of injury. Description of the Cause : NR Identification of Any Warning that can Occur : No proceeding warning. Involved Components : Part 573 Safety Recall Report 22V-660 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : FUEL TANK Component Description : Fuel Tank Shell 2WD Component Part Number : 17202 6RR0A Component Name 2 : FUEL TANK Component Description : Fuel Tank Shell 4WD Component Part Number : 17202 6RR1A Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : On July 29, 2022, Nissan was notified of a field incident involving a fuel leak on a MY2022 Rogue commercial fleet vehicle. Nissan began an investigation into the incident. The investigation determined that the tank had been damaged during a third-party up-fitting process for the commercial fleet owner. To install a partition, a hole was drilled in the rear seat cross member area to set a plush nut fastener. The investigation determined that a technician completing the installation failed to use a drill stop on his tooling to prevent drilling through to the other side of the cross member and puncturing the fuel tank. As part of the investigation, the upfitter inspected six (6) Rogue fleet vehicles still awaiting shipment and found one (1) vehicle fuel tank that contained the subject condition. Nissan launched a dealer quality hold on July 29, 2022 to quarantine all potentially affected Rogue vehicles pending investigation. August 24, 2022 – In an abundance of caution, Nissan decided to conduct a Voluntary Safety Recall Campaign to inspect all potentially affected vehicles and repair if the tank has puncture damage. Part 573 Safety Recall Report 22V-660 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : The dealer will inspect the fuel tank for any damage and replace as necessary. All inspections and repairs will be performed free of charge for parts and labor. Nissan will not include a statement in the Part 577 owner notification concerning reimbursement for the cost of obtaining a pre-notification remedy for the subject vehicles because they are still under warranty. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Dealers will be notified beginning August 31, 2022. Owners of all potentially affected vehicles will be notified beginning on September 23, 2022, to bring their vehicle to the dealer for repair. Planned Dealer Notification Date : AUG 31, 2022 – NR Planned Owner Notification Date : SEP 23, 2022 – NR * NR – Not Reported
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