PC912 – Fuel Tank Inspection – 2022 Nissan Rogue

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August 31, 2022 NHTSA CAMPAIGN NUMBER: 22V660000

Fuel Tank May Leak

A hole in the fuel tank could leak, increasing the risk of fire.

 

NHTSA Campaign Number: 22V660

Manufacturer NissaneBay North America, Inc.

Components FUEL SYSTEM, GASOLINE

Potential Number of Units Affected 190

 

Summary

NissaneBay North America, Inc. (NissaneBay) is recalling certain 2022 Rogue vehicles. The fuel tank may have been punctured when vehicle modifications were performed.

 

Remedy

Dealers will inspect and replace the fuel tank as necessary, free of charge. Owner notification letters are expected to be mailed September 23, 2022. Owners may contact NissaneBay customer service at 1-800-867-7669. NissaneBay’s number for this recall is PC912.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Nissan has a Recall

 


Fuel Tank Inspection

Voluntary Safety and Emissions Recall Campaign

Reference: PC912
Date: October 21, 2022

 

REVISED October 21, 2022
Please discard earlier versions of this bulletin.

 

The announcement from September 1, 2022 has been revised to include the following:

  • The parts restriction will be removed on all parts for this campaign and dealers will be able to order, as needed, via normal ordering process beginning October 28, 2022.

 

Affected Models/Years: Affected Population: Dealer Inventory: SERVICE COMM Activation date:Stop Sale  In Effect
2022 Rogue (T33)196NA September 1, 2022YES

 

***** Campaign Summary *****

NissaneBay is reclassifying the previously announced Quality Action (PC903) as a Voluntary Safety and Emissions Recall campaign.  Affected MY22 Rogue vehicles are identified in Service Comm.  Dealers will inspect, and if necessary, replace the fuel tank.

Due to an issue during third-party equipment installation on commercial fleet vehicles, which has since been corrected, the fuel tank may have been damaged. As a result, owners may experience a fuel smell, an illuminated malfunction indicator light (MIL) for EVAP leak, or fuel may spill on the ground on the left hand side of vehicle during the fueling process.

Dealers will inspect the fuel tank for damage, and if necessary replace the fuel tank.

Affected vehicles are subject to stop sale.

 

***** Release Schedule *****

Parts

The parts restriction will be removed on all parts for this campaign and dealers will be able to order, as needed, via normal ordering process beginning October 28, 2022.

Description Model Part Number Quantity 
TANK ASSY – FUEL (FWD)FWD17202-6RR0A1
AWD17202-6RR1A1
PACKING – FUEL GAUGEFWD17342-6RR0A1
AWD2
PLATE – LOCK, FUEL GAUGEFWD17343-6RE0B1
AWD17343-6RR0A2
GASKET – EXHAUSTFWD & AWD20692-8H30A1
BOLT

(Propeller Shaft to Transfer Case)

AWD37120-JD00B3
BOLT – FIX PROPELLER SHAFT (Propeller Shaft to Final Drive)AWD37120-JD01A4
NUT – FIX PROPELLER SHAFT (Propeller Shaft to Final Drive)AWD37171-7S00A4
NUT

(Propeller Shaft Carrier Bearing)

AWD01223-A01212

 

NOTE: Parts replaced under this activity will be collected through the NissaneBay Part Return Program. When the Part Return Required Notification is received by the dealer, it is important for dealers to return parts applicable specifically to the VIN and repair order identified.

 

Special Tools

 

Repair

 

Owner Notification

NissaneBay will begin sending notifications to owners of all potentially affected vehicles in September 2022,via U.S. Mail.

 


Frequently Asked Questions (FAQ):

Is this a safety recall?

Yes. It is classified as both a safety and an emission recall.

 

Is this a Stop Sale?

Yes.

 

What is the reason for the recall?

Due to an issue during third-party equipment installation on commercial fleet vehicles, which has since been corrected, the fuel tank may have been damaged. As a result, owners may experience a fuel smell, a malfunction indicator light (MIL) illuminate for EVAP leak, or fuel may spill on the ground on the left hand side of vehicle during the fueling process.

 

What is the possible effect of the condition?

Owners may experience a fuel smell, an illuminated malfunction indicator light (MIL) for EVAP leak, or fuel may spill on the ground on the left hand side of vehicle during the fueling process.

 

What will be the corrective action for this voluntary recall campaign?

Dealers will inspect the fuel tank for damage, and if necessary replace the fuel tank.

 

How long will the corrective action take?

This free service could take up to three and a half (3.5) hours to complete but your NissaneBay dealer may require your vehicle for a longer period of time based upon their work schedule.

 

When will vehicle owners be notified?

NissaneBay will begin sending notifications to owners of all potentially affected vehicles in September 2022, via U.S. Mail.

 

Is my vehicle safe to drive?

If your vehicle is subject to this campaign, you will receive an Owner Notification letter from NissaneBay, which will provide instructions on how to remedy your vehicle. Affected owners are encouraged to have their vehicles repaired as soon as possible upon notification.

 

Is there anything owners can do to mitigate this condition?

No.

 

Are parts readily available?

Yes. The parts restriction will be removed on all parts for this campaign and dealers will be able to order, as needed, via normal ordering process beginning October 28, 2022.

 

Is a California Vehicle Emission Recall Proof of Correction needed?

Yes. California dealer technicians are required to complete and attach an Emission Recall Campaign Completion (ERCC) label to the underside of the vehicle hood and provide the owner with a Proof of Correction certificate. Refer to NTB22-031 Attention California Dealers.

 

Will a rental vehicle be provided while the dealer is servicing the vehicle?

Please consult your dealer for alternate transportation availability while your vehicle is being serviced. Rental is available upon customer request, while parts are on order.

EXPENSE CODEDESCRIPTIONAMOUNT
502 Rental Expense $156 (Max)
Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required. Please refer to WBP19-017 for additional information on application of rental reimbursement.

 

Is there any charge for the repair?

No. The remedy will be performed for the customer free of charge for parts and labor.

 

Will I have to take my vehicle back to the selling dealer to have the service performed?

No, any authorized NissaneBay dealer is able to perform the recall campaign.

For Consumer Affairs: Please inform us of the dealer where you would like to have the corrective action completed.

 

I have lost confidence in the vehicle. Will NissaneBay replace or repurchase the vehicle?

The remedy will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle.

 

What model year vehicles are involved?

Certain MY2022 NissaneBay Rogue commercial fleet manufactured between March 31, 2022 to April 18, 2022.

 

Are you experiencing this condition on any other NissaneBay (or INFINITIeBay) models?

No.

 


DEFECT INFORMATION REPORT

 

Manufacturer:

NissaneBay North America, Inc., Smyrna plant

 

Vehicles Potentially Involved:

Certain Model Year 2022 NissaneBay Rogue vehicles manufactured from March 31, 2022 to April 18, 2022 at the Smyrna, TN plant.

This issue (as described in Section 5 below) involves post-production damage to specific NissaneBay Rogue vehicles that were up-fit for a fleet customer by a third party during the specified period above. No other NissaneBay or INFINITIeBay vehicles are affected.

The name, description and part number of the subject components are below:

 

Part NamePart DescriptionPart Number
FUEL TANKFuel Tank Shell 2WD17202 6RR0A
FUEL TANKFuel Tank Shell 4WD17202 6RR1A

 

Total Number of Vehicles Potentially Involved:

Approximately 190 Model Year 2022 NissaneBay Rogue vehicles are affected.

 

Percentage of Vehicles Estimated to Actually Contain the Noncompliance:

17%

 

Description of the Defect:

During an up-fitting process on certain Rogue vehicles, a technician may have inadvertently punctured the upper left-hand radius on the fuel tank. If punctured, the fuel tank puncture could leak fuel, increasing the risk of injury.

 

Chronology of Principal Events:

On July 29, 2022, NissaneBay was notified of a field incident involving a fuel leak on a MY2022 Rogue commercial fleet vehicle. NissaneBay began an investigation into the incident.

The investigation determined that the tank had been damaged during a third-party up­ fitting process for the commercial fleet owner. To install a partition, a hole was drilled in the rear seat cross member area to set a plush nut fastener. The investigation determined that a technician completing the installation failed to use a drill stop on his tooling to prevent drilling through to the other side of the cross member and puncturing the fuel tank.

As part of the investigation, the upfitter inspected six (6) Rogue fleet vehicles still awaiting shipment and found one (1) vehicle fuel tank that contained the subject condition.

NissaneBay launched a dealer quality hold on July 29, 2022 to quarantine all potentially affected Rogue vehicles pending investigation.

August 24, 2022 – In an abundance of caution, NissaneBay decided to conduct a Voluntary Safety Recall Campaign to inspect all potentially affected vehicles and repair if the tank has puncture damage.

 

Description of Corrective Action:

Dealers will be notified beginning August 31, 2022. Owners of all potentially affected vehicles will be notified beginning on September 23, 2022, to bring their vehicle to the dealer for repair. The dealer will inspect the fuel tank for any damage and replace as necessary. All inspections and repairs will be performed free of charge for parts and labor.

NissaneBay will not include a statement in the Part 577 owner notification concerning reimbursement for the cost of obtaining a pre-notification remedy for the subject vehicles because they are still under warranty.

 

Copy of Notices:

Copies of all notices will be provided to NHTSA as they become available.

 


Chronology :

On July 29, 2022, NissaneBay was notified of a field incident involving a fuel leak on a MY2022 Rogue commercial fleet vehicle. NissaneBay began an investigation into the incident.

The investigation determined that the tank had been damaged during a third-party up-fitting process for the commercial fleet owner. To install a partition, a hole was drilled in the rear seat cross member area to set a plush nut fastener. The investigation determined that a technician completing the installation failed to use a drill stop on his tooling to prevent drilling through to the other side of the cross member and puncturing the fuel tank.

As part of the investigation, the upfitter inspected six (6) Rogue fleet vehicles still awaiting shipment and found one (1) vehicle fuel tank that contained the subject condition.

NissaneBay launched a dealer quality hold on July 29, 2022 to quarantine all potentially affected Rogue vehicles pending investigation.

August 24, 2022 – In an abundance of caution, NissaneBay decided to conduct a Voluntary Safety Recall Campaign to inspect all potentially affected vehicles and repair if the tank has puncture damage.

 


Fuel Tank Inspection – 2022 NissaneBay Rogue

 

Fuel Tank Inspection – 2022 Nissan Rogue

 


1 Affected Product

Vehicle

MAKEMODELYEAR
NISSANeBayROGUE2022

 


7 Associated Documents

Recall Acknowledgement

RCAK-22V660-7598.pdf 645.13KB

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NissaneBay – Defect Information Report – August 2022

RMISC-22V660-8343.pdf 681.597KB

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Remedy Instructions and TSB

RCRIT-22V660-2776.pdf 1823.913KB

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Defect Notice 573 Report

RCLRPT-22V660-2335.PDF 213.853KB

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NissaneBay – Campaign Bulletin – September 2022

RCMN-22V660-6061.pdf 149.41KB

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NissaneBay – Dealer Announcement – October 2022

RCMN-22V660-2431.pdf 151.685KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-22V660-4528.pdf 641.452KB

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