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September 1, 2022 NHTSA CAMPAIGN NUMBER: 22V666000
Seat Belt Not Retracting Properly/FMVSS 208 & 209
Seat belts that do not retract properly may be difficult to operate, preventing their usage, which can increase the risk of injury in a crash.
NHTSA Campaign Number: 22V666
Manufacturer Nissan North America, Inc.
Components SEAT BELTS
Potential Number of Units Affected 8,391
Summary
Nissan North America, Inc. (Nissan) is recalling certain 2021-2022 Rogue vehicles. The rear seat belts for the left-hand and right-hand rear seats may not retract properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, “Occupant Crash Protection,” and 209, “Seatbelt Assemblies.”
Remedy
Dealers will inspect and replace the rear seat belts, as necessary, free of charge. Owner notification letters are expected to be mailed October 27, 2023. Owners may contact Nissan’s customer service at 1-800-867-7669. Nissan’s number for this recall is PC915.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Nissan has a Recall
Rear Seatbelt Inspection
Voluntary Safety Recall Campaign
Reference: PC915
Date: February 14, 2023
REVISED February 14, 2023
Please discard earlier versions of this bulletin.
The announcement from September 8, 2022 has been revised to include the following:
- The parts restriction will be removed on the following parts and dealers will be able to order, as needed, via normal ordering process beginning February 21, 2023:
- 88884-6RR9A Seat Belt RR RH (Black)
- 88884-6RR9B Seat Belt RR RH (Beige)
- 88885-6RR9A Seat Belt RR LH (Black)
- 88885-6RR9B Seat Belt RR LH (Beige)
Affected Models/Years: | Affected Population: | Dealer Inventory: | SERVICE COMM Activation date: | Stop Sale In Effect |
2021-2022 Rogue (T33) | 8,383 | 25 | September 8, 2022 | YES |
***** Campaign Summary *****
Nissan is committed to the safety and security of our customers and their passengers. Nissan has notified the National Highway Traffic Safety Administration (NHTSA) and Transport Canada that it is recalling certain specific MY2021-2022 Nissan Rogue vehicles to address a potential rear seatbelt issue.
A tooling issue was discovered during the supplier’s seat belt assembly process, which since has been corrected, that resulted in non-uniform bending of the internal retractor base bracket. As a result, the internal spool can bind, which could cause difficulty or inability to extract or retract the seat belt properly.
Dealers will inspect the lot code on both left-hand and right-hand rear seatbelt retractors and, if necessary, will replace either one or both retractors.
***** Release Schedule *****
Parts
The parts restriction will be removed on the following parts and dealers will be able to order, as needed, via normal ordering process beginning February 21, 2023.
Part Number | Description | Quantity |
88884-6RR9A | Seat Belt RR RH (Black) | 1 (As needed) |
88884-6RR9B | Seat Belt RR RH (Beige) | 1 (As needed) |
88885-6RR9A | Seat Belt RR LH (Black) | 1 (As needed) |
88885-6RR9B | Seat Belt RR LH (Beige) | 1 (As needed) |
NOTE: Parts replaced under this activity may be collected through the Nissan Part Return Program. If a Part Return Required Notification is received by the dealer, it is important for dealers to return parts applicable specifically to the VIN and repair order identified.
Repair
Owner Notification
Nissan will begin sending notifications to owners of all potentially affected vehicles in October 2022, via U.S. Mail.
Frequently Asked Questions (FAQ):
Is this a Safety recall?
Yes.
Is this a Stop Sale?
Yes.
What is the reason for the Voluntary Safety Recall?
A tooling issue was discovered during the supplier’s seat belt assembly process, which since has been corrected, that resulted in non-uniform bending of the internal retractor base bracket. As a result, the internal spool can bind, which could cause difficulty or inability to extract or retract the seat belt properly.
What is the possible effect of this condition?
The internal spool can bind, which could cause difficulty or inability to extract or retract the seat belt properly.
What will be the corrective action for this voluntary recall campaign?
Dealers will inspect the lot code on both left-hand and right-hand rear seatbelt retractors, and if necessary will replace either one or both retractors.
How long will the corrective action take?
This free service could take up to three and a half (3.5) hours to complete but your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule.
When will vehicle owners be notified?
Nissan will begin sending notifications to owners of all potentially affected vehicles in October 2022, via U.S. Mail.
Is my vehicle safe to drive?
If your vehicle is subject to this campaign, you will receive an Owner Notification letter from Nissan, which will provide instructions on how to remedy your vehicle. Affected owners are encouraged
to have their vehicles repaired as soon as possible upon notification. Until your vehicle inspection/repair is completed, check the rear seatbelt to ensure that it retracts to adjust properly to a snug fit. (See Owner’s Manual instructions at pages 1-18 to 1-19 for seatbelt adjustment and pages 1-25 to 1-47 for child restraint installation.) If a seat belt does not retract as instructed, secure the child restraint using the LATCH system or use another rear row seating position.
Is there anything owners can do to mitigate this condition?
No.
Are parts readily available?
Yes, the parts restriction will be removed on all parts and dealers will be able to order, as needed, via normal ordering process beginning February 21, 2023.
Will a rental vehicle be provided while the dealer is servicing the vehicle?
Please consult your dealer for alternate transportation availability while your vehicle is being serviced. Rental is available upon customer request, while parts are on order.
EXPENSE CODE | DESCRIPTION | AMOUNT |
502 | Rental Expense | $1,092 (Max) |
Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required. Please refer to the Goodwill Rental Guidelines in the APRM for detailed information regarding application of rental reimbursement. |
Is there any charge for the repair?
No. The final remedy, once identified, will be performed for the customer free of charge for parts and labor.
Will I have to take my vehicle back to the selling dealer to have the service performed?
No, any authorized Nissan dealer is able to perform the service.
For Consumer Affairs: Please inform us of the dealer where you would like to have the service completed.
I have lost confidence in the vehicle. Will Nissan replace or repurchase the vehicle?
The remedy will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle.
What model year vehicles are involved?
Certain MY2021-2022 Nissan Rogue vehicles manufactured between October 12, 2020 to April 19,
Are you experiencing this condition on any other Nissan (or INFINITI) models?
No.
NONCOMPLIANCE INFORMATION REPORT
Manufacturer:
Nissan North America, Inc., Smyrna plant
Vehicles Potentially Involved:
Certain Model Year 2021 – 2022 Nissan Rogue vehicles manufactured from March 23, 2022 to April 14, 2022 at the Smyrna, TN plant and repaired under warranty with the suspect seat belt service parts.
This issue (as described in Section 5 below) is specific to Nissan Rogue vehicles produced during the specified production period. No other Nissan or INFINITI vehicles are affected.
The name, description and part number of the subject components are below:
Part Name | Part Description | Part Number |
BELT ASSY – TOUNGE, PRETENS RR | REAR RH – BLACK | 88885 6RR3A |
BELT ASSY – TOUNGE, PRETENS RR | REAR LH – BLACK | 88884 6RR3A |
BELT ASSY – TOUNGE, PRETENS RR | REAR RH – BEIGE | 88885 6RR3B |
BELT ASSY – TOUNGE, PRETENS RR | REAR LH – BEIGE | 88884 6RR3B |
BELT ASSY – PRETENS | SERVICE PART – PRETENS | 88885 6RR9A |
The manufacturer of the seat belt assembly is:
Name: ZF TRW Safety Systems Inc.
Address: Circuito del Ferrocarril 160, Gomez Palacio, Durango 35024
Country: Mexico
Contact Name: Jorge Jacobo
Phone: +52 871.549.4552
Email: JorgeLuis.Jacobo@zf.com
Total Number of Vehicles Potentially Involved:
Approximately 8,391 Nissan Rogue vehicles are affected.
Percentage of Vehicles Estimated to Actually Contain the Noncompliance:
1%. The estimated percentage of vehicles involved with defect is unknown; 1% is used here because submission within NHTSA’s safety portal will not allow a non-numeric value.
Description of the Noncompliance:
During a routine audit, Nissan identified the rear seat belts for the left-hand and right-hand rear seats were not retracting properly. In this condition, the seat belt assembly would not comply with S7.1 of FMVSS 208; Occupant crash protection and S4.3 of FMVSS 209; Seat Belt standards.
Basis for Determination of the Existence of a Noncompliance
On April 14, 2022, during a routine quality audit, a Nissan technician found the rear seat belts not retracting properly on a MY2022 Rouge vehicle and alerted the Supplier of the concern.
Together with Nissan, the supplier launched an investigation.
May 2022 – During the Tier 1 supplier’s (ZF) investigation, a tooling issue was discovered within the seat belt assembly process that caused non-uniform bending of the internal retractor base bracket. As a result, the internal spool can bind, leading to difficulty or inability to extract or retract the seat belt properly.
June 2022 through August 2022 – Nissan conducted a safety assessment to evaluate the regulatory impact of the subject condition. During this time, Nissan worked with the supplier to conduct testing on multiple seat belt fixtures to duplicate the concern.
Nissan completed its safety assessment and concluded that although the seat belt assemblies would perform as intended in an accident and restrain the occupant, the subject seat belt assemblies did not meet certain regulatory requirements for seat belt fitting, ALR retention, and retraction force.
August 25, 2022 – Nissan decided to conduct a Voluntary Recall to inspect all potentially affected vehicles and repair if necessary.
Nissan is not aware of any warranty claims attributed to the subject condition.
Description of Corrective Action:
Nissan will notify all owners of affected vehicles by October 27, 2022. Dealers will be notified on September 7, 2022. Dealers will inspect both left-hand and right-hand rear seat belts and replace as necessary. All inspections and repairs will be performed free of charge for parts and labor.
Nissan will not include a statement in the Part 577 owner notification concerning reimbursement for the cost of obtaining a pre-notification remedy for the subject vehicles because they are still under warranty.
Copy of Notices:
Copies of all notices will be provided to NHTSA as they become available.
Chronology :
On April 14, 2022, during a routine quality audit, a Nissan technician found the rear seat belts not retracting properly on a MY2022 Rouge vehicle and alerted the Supplier of the concern. Together with Nissan, the supplier launched an investigation.
May 2022 – During the Tier 1 supplier’s (ZF) investigation, a tooling issue was discovered within the seat belt assembly process that caused non-uniform bending of the internal retractor base bracket. As a result, the internal spool can bind, leading to difficulty or inability to extract or retract the seat belt properly.
June 2022 through August 2022 – Nissan conducted a safety assessment to evaluate the regulatory impact of the subject condition. During this time, Nissan worked with the supplier to conduct testing on multiple seat belt fixtures to duplicate the concern.
Nissan completed its safety assessment and concluded that although the seat belt assemblies would perform as intended in an accident and restrain the occupant, the subject seat belt assemblies did not meet certain regulatory requirements for seat belt fitting, ALR retention, and retraction force.
August 25, 2022 – Nissan decided to conduct a Voluntary Recall to inspect all potentially affected vehicles and repair if necessary.
Nissan is not aware of any warranty claims attributed to the subject condition.
Rear Outboard Seat Belt Inspection – 2021-2022 Nissan Rogue
2 Affected Products
Vehicle
MAKE | MODEL | YEAR |
NISSAN | ROGUE | 2021-2022 |
7 Associated Documents
Remedy Instructions and TSB
RCRIT-22V666-2866.pdf 2065.035KB
Noncompliance Notice 573 Report
RCLRPT-22V666-4312.PDF 242.792KB
Nissan – Noncompliance Information Report – September 2022
RMISC-22V666-9536.pdf 109.491KB
Recall Acknowledgement
RCAK-22V666-7701.pdf 645.771KB
Nissan – Dealer Announcement – September 2022
ISSUED Owner Notification Letter(Part 577)
RCONL-22V666-0227.pdf 671.99KB
Nissan – Dealer Announcement – February 2023
RCMN-22V666-9144.pdf 153.329KB
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V666&docType=RCL
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September 1, 2022 Ms. Anne Collins Associate Administrator for Enforcement National Highway Traffic Safety Administration Attn: Recall Management Division (NVS-215) Room W48-302 1200 New Jersey Avenue, SE Washington, D.C. 20590 Dear Ms. Collins: We are transmitting the enclosed Non-Compliance Information Report in accordance with 49 CFR Part 573. A voluntary recall campaign will be initiated and your office provided with the notices. Very truly, Will Swindell Manager, Technical Compliance Encl. Nissan North America, Inc. One Nissan Way Franklin, TN 37067 Mailing Address: PO Box 685001 Franklin, TN 37068 NONCOMPLIANCE INFORMATION REPORT 1. Manufacturer: Nissan North America, Inc., Smyrna plant 2. Vehicles Potentially Involved: Certain Model Year 2021 – 2022 Nissan Rogue vehicles manufactured from March 23, 2022 to April 14, 2022 at the Smyrna, TN plant and repaired under warranty with the suspect seat belt service parts. This issue (as described in Section 5 below) is specific to Nissan Rogue vehicles produced during the specified production period. No other Nissan or INFINITI vehicles are affected. The name, description and part number of the subject components are below: Part Name Part Description Part Number BELT ASSY – TOUNGE, PRETENS RR REAR RH – BLACK 88885 6RR3A BELT ASSY – TOUNGE, PRETENS RR REAR LH – BLACK 88884 6RR3A BELT ASSY – TOUNGE, PRETENS RR REAR RH – BEIGE 88885 6RR3B BELT ASSY – TOUNGE, PRETENS RR REAR LH – BEIGE 88884 6RR3B BELT ASSY – PRETENS SERVICE PART – PRETENS 88885 6RR9A The manufacturer of the seat belt assembly is: Name: ZF TRW Safety Systems Inc. Address: Circuito del Ferrocarril 160, Gomez Palacio, Durango 35024 Country: Mexico Contact Name: Jorge Jacobo Phone: +52 871.549.4552 Email: JorgeLuis.Jacobo@zf.com 3. Total Number of Vehicles Potentially Involved: Approximately 8,391 Nissan Rogue vehicles are affected. 4. Percentage of Vehicles Estimated to Actually Contain the Noncompliance: 1%. The estimated percentage of vehicles involved with defect is unknown; 1% is used here because submission within NHTSA’s safety portal will not allow a non-numeric value. 5. Description of the Noncompliance: During a routine audit, Nissan identified the rear seat belts for the left-hand and right-hand rear seats were not retracting properly. In this condition, the seat belt assembly would not comply with S7.1 of FMVSS 208; Occupant crash protection and S4.3 of FMVSS 209; Seat Belt standards. 6. Basis for Determination of the Existence of a Noncompliance On April 14, 2022, during a routine quality audit, a Nissan technician found the rear seat belts not retracting properly on a MY2022 Rouge vehicle and alerted the Supplier of the concern. Together with Nissan, the supplier launched an investigation. May 2022 – During the Tier 1 supplier’s (ZF) investigation, a tooling issue was discovered within the seat belt assembly process that caused non-uniform bending of the internal retractor base bracket. As a result, the internal spool can bind, leading to difficulty or inability to extract or retract the seat belt properly. June 2022 through August 2022 – Nissan conducted a safety assessment to evaluate the regulatory impact of the subject condition. During this time, Nissan worked with the supplier to conduct testing on multiple seat belt fixtures to duplicate the concern. Nissan completed its safety assessment and concluded that although the seat belt assemblies would perform as intended in an accident and restrain the occupant, the subject seat belt assemblies did not meet certain regulatory requirements for seat belt fitting, ALR retention, and retraction force. August 25, 2022 – Nissan decided to conduct a Voluntary Recall to inspect all potentially affected vehicles and repair if necessary. Nissan is not aware of any warranty claims attributed to the subject condition. 7. Description of Corrective Action: Nissan will notify all owners of affected vehicles by October 27, 2022. Dealers will be notified on September 7, 2022. Dealers will inspect both left-hand and right-hand rear seat belts and replace as necessary. All inspections and repairs will be performed free of charge for parts and labor. Nissan will not include a statement in the Part 577 owner notification concerning reimbursement for the cost of obtaining a pre-notification remedy for the subject vehicles because they are still under warranty. 8. Copy of Notices: Copies of all notices will be provided to NHTSA as they become available.
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FINAL – Rogue Rear Seat Belts– PC915 OWNER NOTIFICATION NOTIFICACION PROPRIETARIO Dear Rogue Owner: NHTSA RECALL 22V-666 This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Nissan has decided that certain 2021-2022 Model Year Nissan Rogue vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 208, “Occupant Crash Protection” and FMVSS number 209, “Seat Belt Assemblies.” Our records indicate that you own or lease the Nissan vehicle subject to this recall as identified by the VIN on the inside of this notice. Reason for Recall Motivo del Retiro Certain rear seat belts for the left-hand and right-hand rear seats in your vehicle may not retract properly and could be loose. The seat belt’s internal spool can bind, which could cause difficulty or inability to retract the seat belt properly, potentially preventing its use. In this condition, the seat belt assembly may not comply with FMVSS requirements for Occupant Crash Protection and Seat Belts. In the event of a crash, the seat belt may not perform as intended, increasing the risk of loss of seat belt restraint and increased injury. What Nissan Will Do Que Hara Nissan Your Nissan dealer will inspect both left-hand and right-hand rear seat belts and replace as necessary. This free service could take up to two (2) hours to complete. However, your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule. What You Should Do Que Debes Hacer This issue concerns the rear seat belts in your vehicle. Contact your local Nissan dealer for an immediate inspection before allowing a passenger to occupy the either rear seat. Please contact your Nissan dealer at your earliest opportunity in order to arrange an appointment to have your vehicle repaired. Please bring this notice with you when you keep your service appointment. Este punto se refiere a los cinturones de seguridad traseros de su vehfculo. Comunfquese con su concesionario Nissan local para una inspecci6n inmediata antes de permitir que un pasajero ocupe el asiento trasero. Comunfcate con cualquier concesionario Nissan a la mayor brevedad para concertar una cita de reparaci6n para tu vehfculo. Se requiere que traigas esta notificaci6n el dfa de tu cita. For more information about the recall, please visit https://nna.secure.force.com/recall?camp=PC915. Para obtener mas informaci6n sobre el retire, visite https://nna.secure.force.com/recall?camp=PC915. FINAL – Rogue Rear Seat Belts– PC915 If the dealer fails to, or is unable to make the necessary repairs free of charge, you may contact the National Consumer Affairs Department, Nissan North America, Inc. P.O. Box 685003, Franklin, TN 37068-5003. The toll free number is 7-800-867-7669. Si el concesionario no cum pie, o no le es posible realizar las reparaciones necesarias sin cargos, puedes contactar al Departamento Nacional de Asuntos del Consumidor a: National Consumer Affairs Department, Nissan North America, Inc. P.O. Box 685003, Franklin, TN 37068-5003. El numero libre de cargos es 7-800-867- 7669. You may also submit a complaint to the Administrator, National Highway Traffic Safety Administration, 7200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 7-888-327-4236 (TTY: 7- 800-424-9753); or go to http:/ /www.safercar.gov. Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. Thank you for your cooperation. We appreciate your Nissan ownership and apologize for any inconvenience this may cause you. Gracias por tu cooperaci6n. Agradecemos tu patrocinio coma dueno de un Nissan y te ofrecemos nuestras disculpas por cualquier inconveniente que esto pueda ocasionar.
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CAMPAIGN BULLETIN Rear Seatbelt Inspection Voluntary Safety Recall Campaign Reference: PC915 Date: February 14, 2023 Attention: Dealer Principal, Sales, Service & Parts Managers SAFETY RECALL CAMPAIGN ID: PC915 | REVISION 1 IMPORTANT: It is a violation of Federal law for dealers to sell or deliver new vehicles in their inventory covered by this notification until the campaign’s final remedy action is performed. ***** Campaign Summary ***** Nissan is committed to the safety and security of our customers and their passengers. Nissan has notified the National Highway Traffic Safety Administration (NHTSA) and Transport Canada that it is recalling certain specific MY2021-2022 Nissan Rogue vehicles to address a potential rear seatbelt issue. A tooling issue was discovered during the supplier’s seat belt assembly process, which since has been corrected, that resulted in non-uniform bending of the internal retractor base bracket. As a result, the internal spool can bind, which could cause difficulty or inability to extract or retract the seat belt properly. Dealers will inspect the lot code on both left-hand and right-hand rear seatbelt retractors and, if necessary, will replace either one or both retractors. ***** What Dealers Should Do**** 1. Verify if vehicles are affected by this Voluntary Recall Campaign using Service Comm or DBS National Service History Campaign I.D. PC915. 2. Dealers must not sell, lease, trade, rent, or loan any vehicles in dealer inventory affected by this recall campaign until after the vehicle has been repaired. Affected Models/Years: Affected Population: Dealer Inventory: SERVICE COMM Activation date: Stop Sale In Effect 2021-2022 Rogue (T33) 8,383 25 September 8, 2022 YES REVISED February 14, 2023 Please discard earlier versions of this bulletin. The announcement from September 8, 2022 has been revised to include the following: • The parts restriction will be removed on the following parts and dealers will be able to order, as needed, via normal ordering process beginning February 21, 2023: 88884-6RR9A Seat Belt RR RH (Black) 88884-6RR9B Seat Belt RR RH (Beige) 88885-6RR9A Seat Belt RR LH (Black) 88885-6RR9B Seat Belt RR LH (Beige) CAMPAIGN ID: PC915 | REVISION 1 3. Dealers should use NTB22-078 to remedy any vehicles subject to this campaign. 4. Once remedied, dealers should submit the claim, using the claims coding provided, and release the vehicle. ***** Release Schedule ***** Parts The parts restriction will be removed on the following parts and dealers will be able to order, as needed, via normal ordering process beginning February 21, 2023. Part Number Description Quantity 88884-6RR9A Seat Belt RR RH (Black) 1 (As needed) 88884-6RR9B Seat Belt RR RH (Beige) 1 (As needed) 88885-6RR9A Seat Belt RR LH (Black) 1 (As needed) 88885-6RR9B Seat Belt RR LH (Beige) 1 (As needed) NOTE: Parts replaced under this activity may be collected through the Nissan Part Return Program. If a Part Return Required Notification is received by the dealer, it is important for dealers to return parts applicable specifically to the VIN and repair order identified. Repair • NTB22-078 Owner Notification Nissan will begin sending notifications to owners of all potentially affected vehicles in October 2022, via U.S. Mail. ***** Dealer Responsibility ***** It is the dealer’s responsibility to check Service Comm or DBS National Service History using the appropriate Campaign I.D. for the campaign status on each vehicle falling within the range of this voluntary safety recall campaign, which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in dealer inventory. If a VIN subject to this recall campaign was part of a dealer trade, the letter associated with that VIN should be forwarded to the appropriate dealer for service completion. NISSAN NORTH AMERICA, INC. Total Customer Satisfaction Frequently Asked Questions (FAQ): Q. Is this a Safety recall? A. Yes. CAMPAIGN ID: PC915 | REVISION 1 Q. Is this a Stop Sale? A. Yes. Q. What is the reason for the Voluntary Safety Recall? A. A tooling issue was discovered during the supplier’s seat belt assembly process, which since has been corrected, that resulted in non-uniform bending of the internal retractor base bracket. As a result, the internal spool can bind, which could cause difficulty or inability to extract or retract the seat belt properly. Q. What is the possible effect of this condition? A. The internal spool can bind, which could cause difficulty or inability to extract or retract the seat belt properly. Q. What will be the corrective action for this voluntary recall campaign? A. Dealers will inspect the lot code on both left-hand and right-hand rear seatbelt retractors, and if necessary will replace either one or both retractors. Q. How long will the corrective action take? A. This free service could take up to three and a half (3.5) hours to complete but your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule. Q. When will vehicle owners be notified? A. Nissan will begin sending notifications to owners of all potentially affected vehicles in October 2022, via U.S. Mail. Q. Is my vehicle safe to drive? A. If your vehicle is subject to this campaign, you will receive an Owner Notification letter from Nissan, which will provide instructions on how to remedy your vehicle. Affected owners are encouraged to have their vehicles repaired as soon as possible upon notification. Until your vehicle inspection/repair is completed, check the rear seatbelt to ensure that it retracts to adjust properly to a snug fit. (See Owner’s Manual instructions at pages 1-18 to 1-19 for seatbelt adjustment and pages 1-25 to 1-47 for child restraint installation.) If a seat belt does not retract as instructed, secure the child restraint using the LATCH system or use another rear row seating position. CAMPAIGN ID: PC915 | REVISION 1 Q. Is there anything owners can do to mitigate this condition? A. No. Q. Are parts readily available? A. Yes, the parts restriction will be removed on all parts and dealers will be able to order, as needed, via normal ordering process beginning February 21, 2023. Q. Will a rental vehicle be provided while the dealer is servicing the vehicle? A. Please consult your dealer for alternate transportation availability while your vehicle is being serviced. Rental is available upon customer request, while parts are on order. EXPENSE CODE DESCRIPTION AMOUNT 502 Rental Expense $1,092 (Max) Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required. Please refer to the Goodwill Rental Guidelines in the APRM for detailed information regarding application of rental reimbursement. Q. Is there any charge for the repair? A. No. The final remedy, once identified, will be performed for the customer free of charge for parts and labor. Q. Will I have to take my vehicle back to the selling dealer to have the service performed? A. No, any authorized Nissan dealer is able to perform the service. For Consumer Affairs: Please inform us of the dealer where you would like to have the service completed. Q. I have lost confidence in the vehicle. Will Nissan replace or repurchase the vehicle? A. The remedy will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle. Q. What model year vehicles are involved? A. Certain MY2021-2022 Nissan Rogue vehicles manufactured between October 12, 2020 to April 19, 2022. CAMPAIGN ID: PC915 | REVISION 1 Q. Are you experiencing this condition on any other Nissan (or INFINITI) models? A. No. Revision History: Date Announcement Purpose September 8, 2022 Original Document New campaign announcement February 14, 2023 REVISION 1 Parts restriction lift
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CAMPAIGN BULLETIN Rear Seatbelt Inspection Voluntary Safety Recall Campaign Reference: PC915 Date: September 8, 2022 Attention: Dealer Principal, Sales, Service & Parts Managers SAFETY RECALL CAMPAIGN ID: PC915 | Original Document IMPORTANT: It is a violation of Federal law for dealers to sell or deliver new vehicles in their inventory covered by this notification until the campaign’s final remedy action is performed. Affected Models/Years: Affected Population: Dealer Inventory: SERVICE COMM Activation date: Stop Sale In Effect 2021-2022 Rogue (T33) 8,383 25 September 8, 2022 YES ***** Campaign Summary ***** Nissan is committed to the safety and security of our customers and their passengers. Nissan has notified the National Highway Traffic Safety Administration (NHTSA) and Transport Canada that it is recalling certain specific MY2021-2022 Nissan Rogue vehicles to address a potential rear seatbelt issue. A tooling issue was discovered during the supplier’s seat belt assembly process, which since has been corrected, that resulted in non-uniform bending of the internal retractor base bracket. As a result, the internal spool can bind, which could cause difficulty or inability to extract or retract the seat belt properly. Dealers will inspect the lot code on both left-hand and right-hand rear seatbelt retractors and, if necessary, will replace either one or both retractors. ***** What Dealers Should Do**** 1. Verify if vehicles are affected by this Voluntary Recall Campaign using Service Comm or DBS National Service History Campaign I.D. PC915. 2. Dealers must not sell, lease, trade, rent, or loan any vehicles in dealer inventory affected by this recall campaign until after the vehicle has been repaired. 3. Dealers should use NTB22-078 to remedy any vehicles subject to this campaign. 4. Once remedied, dealers should submit the claim, using the claims coding provided, and release the vehicle. CAMPAIGN ID: PC915 | Original Document ***** Release Schedule ***** Parts If inspection results indicate that parts replacement is needed, parts are on restriction and may be ordered through DBS. Part Number Description Quantity 88884-6RR9A Seat Belt RR RH (Black) 1 (As needed) 88884-6RR9B Seat Belt RR RH (Beige) 1 (As needed) 88885-6RR9A Seat Belt RR LH (Black) 1 (As needed) 88885-6RR9B Seat Belt RR LH (Beige) 1 (As needed) NOTE: Parts replaced under this activity may be collected through the Nissan Part Return Program. If a Part Return Required Notification is received by the dealer, it is important for dealers to return parts applicable specifically to the VIN and repair order identified. Repair • NTB22-078 Owner Notification Nissan will begin sending notifications to owners of all potentially affected vehicles in October 2022, via U.S. Mail. ***** Dealer Responsibility ***** It is the dealer’s responsibility to check Service Comm or DBS National Service History using the appropriate Campaign I.D. for the campaign status on each vehicle falling within the range of this voluntary safety recall campaign, which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in dealer inventory. If a VIN subject to this recall campaign was part of a dealer trade, the letter associated with that VIN should be forwarded to the appropriate dealer for service completion. NISSAN NORTH AMERICA, INC. Total Customer Satisfaction Frequently Asked Questions (FAQ): Q. Is this a Safety recall? A. Yes. Q. Is this a Stop Sale? A. Yes. CAMPAIGN ID: PC915 | Original Document Q. What is the reason for the Voluntary Safety Recall? A. A tooling issue was discovered during the supplier’s seat belt assembly process, which since has been corrected, that resulted in non-uniform bending of the internal retractor base bracket. As a result, the internal spool can bind, which could cause difficulty or inability to extract or retract the seat belt properly. Q. What is the possible effect of this condition? A. The internal spool can bind, which could cause difficulty or inability to extract or retract the seat belt properly. Q. What will be the corrective action for this voluntary recall campaign? A. Dealers will inspect the lot code on both left-hand and right-hand rear seatbelt retractors, and if necessary will replace either one or both retractors. Q. How long will the corrective action take? A. This free service could take up to three and a half (3.5) hours to complete but your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule. Q. When will vehicle owners be notified? A. Nissan will begin sending notifications to owners of all potentially affected vehicles in October 2022, via U.S. Mail. Q. Is my vehicle safe to drive? A. If your vehicle is subject to this campaign, you will receive an Owner Notification letter from Nissan, which will provide instructions on how to remedy your vehicle. Affected owners are encouraged to have their vehicles repaired as soon as possible upon notification. Until your vehicle inspection/repair is completed, check the rear seatbelt to ensure that it retracts to adjust properly to a snug fit. (See Owner’s Manual instructions at pages 1-18 to 1-19 for seatbelt adjustment and pages 1-25 to 1-47 for child restraint installation.) If a seat belt does not retract as instructed, secure the child restraint using the LATCH system or use another rear row seating position. Q. Is there anything owners can do to mitigate this condition? A. No. CAMPAIGN ID: PC915 | Original Document Q. Are parts readily available? A. Yes, parts are currently on restriction and may be ordered through DBS. Q. Will a rental vehicle be provided while the dealer is servicing the vehicle? A. Please consult your dealer for alternate transportation availability while your vehicle is being serviced. Rental is available upon customer request, while parts are on order. EXPENSE CODE DESCRIPTION AMOUNT 502 Rental Expense $1,092 (Max) Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required. Please refer to the Goodwill Rental Guidelines in the APRM for detailed information regarding application of rental reimbursement. Q. Is there any charge for the repair? A. No. The final remedy, once identified, will be performed for the customer free of charge for parts and labor. Q. Will I have to take my vehicle back to the selling dealer to have the service performed? A. No, any authorized Nissan dealer is able to perform the service. For Consumer Affairs: Please inform us of the dealer where you would like to have the service completed. Q. I have lost confidence in the vehicle. Will Nissan replace or repurchase the vehicle? A. The remedy will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle. Q. What model year vehicles are involved? A. Certain MY2021-2022 Nissan Rogue vehicles manufactured between October 12, 2020 to April 19, 2022. Q. Are you experiencing this condition on any other Nissan (or INFINITI) models? A. No. CAMPAIGN ID: PC915 | Original Document Revision History: Date Announcement Purpose September 8, 2022 Original Document New campaign announcement
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-666 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Nissan North America, Inc. Submission Date : SEP 01, 2022 NHTSA Recall No. : 22V-666 Manufacturer Recall No. : PC915 Manufacturer Information : Manufacturer Name : Nissan North America, Inc. Address : P. O. BOX 685001 Franklin TN 37068-5009 Company phone : 800-647-7261 Population : Number of potentially involved : 8,391 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2021-2022 Nissan Rogue Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : This issue is specific to Nissan Rogue vehicles produced during the specified production period. No other Nissan or INFINITI vehicles are affected. Production Dates : MAR 23, 2022 – APR 14, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Noncompliance : Description of the Noncompliance : During a routine audit, Nissan identified the rear seat belts for the left-hand and right-hand rear seats were not retracting properly. In this condition, the seat belt assembly would not comply with S7.1 of FMVSS 208; Occupant crash protection and S4.3 of FMVSS 209; Seat Belt standards. FMVSS 1 : 208 – Occupant crash protection FMVSS 2 : 209 – Seat belt assemblies Description of the Safety Risk : If the seat belts do not retract properly, there may be difficulty in pulling the seat belt out of the retractor thus preventing its usage; which may lead to injury in an accident. Description of the Cause : NR Identification of Any Warning that can Occur : There will be visual slack in the seat belts and/or the seat belts will retract slowly. Involved Components : Part 573 Safety Recall Report 22V-666 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : BELT ASSY – TOUNGE, PRETENS RR Component Description : REAR RH – BLACK Component Part Number : 88885 6RR3A Component Name 2 : BELT ASSY – TOUNGE, PRETENS RR Component Description : REAR LH – BLACK Component Part Number : 88884 6RR3A Component Name 3 : BELT ASSY – TOUNGE, PRETENS RR Component Description : REAR RH – BEIGE Component Part Number : 88885 6RR3B Component Name 4 : BELT ASSY – TOUNGE, PRETENS RR Component Description : REAR LH – BEIGE Component Part Number : 88884 6RR3B Component Name 5 : BELT ASSY – PRETENS Component Description : SERVICE PART – PRETENS Component Part Number : 88885 6RR9A Supplier Identification : Component Manufacturer Name : ZF TRW Safety Systems Inc. Address : Circuito del Ferrocarril 160 Gomez Palacio Durango Foreign States 35024 Country : Mexico Chronology : On April 14, 2022, during a routine quality audit, a Nissan technician found the rear seat belts not retracting Part 573 Safety Recall Report 22V-666 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 properly on a MY2022 Rouge vehicle and alerted the Supplier of the concern. Together with Nissan, the supplier launched an investigation. May 2022 – During the Tier 1 supplier’s (ZF) investigation, a tooling issue was discovered within the seat belt assembly process that caused non-uniform bending of the internal retractor base bracket. As a result, the internal spool can bind, leading to difficulty or inability to extract or retract the seat belt properly. June 2022 through August 2022 – Nissan conducted a safety assessment to evaluate the regulatory impact of the subject condition. During this time, Nissan worked with the supplier to conduct testing on multiple seat belt fixtures to duplicate the concern. Nissan completed its safety assessment and concluded that although the seat belt assemblies would perform as intended in an accident and restrain the occupant, the subject seat belt assemblies did not meet certain regulatory requirements for seat belt fitting, ALR retention, and retraction force. August 25, 2022 – Nissan decided to conduct a Voluntary Recall to inspect all potentially affected vehicles and repair if necessary. Nissan is not aware of any warranty claims attributed to the subject condition. Description of Remedy : Description of Remedy Program : Dealers will inspect both left-hand and right-hand rear seat belts and replace as necessary. All inspections and repairs will be performed free of charge for parts and labor. Nissan will not include a statement in the Part 577 owner notification concerning reimbursement for the cost of obtaining a pre-notification remedy for the subject vehicles because they are still under warranty. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Nissan will notify all owners of affected vehicles by October 27, 2022. Dealers will be notified on September 7, 2022. Planned Dealer Notification Date : SEP 07, 2022 – NR Planned Owner Notification Date : OCT 27, 2022 – NR * NR – Not Reported
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