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December 4, 2023 NHTSA CAMPAIGN NUMBER: 23V814000
Incorrectly Adjusted Headlights
Incorrectly adjusted headlights can reduce visibility, increasing the risk of a crash.
NHTSA Campaign Number: 23V814000
Manufacturer Nissan North America, Inc.
Components EXTERIOR LIGHTING
Potential Number of Units Affected 20,051
Summary
Nissan North America, Inc. (Nissan) is recalling certain 2022-2024 Infiniti QX60 vehicles. When driving at certain high speeds, the Adaptive Front-Light System (AFS) may incorrectly adjust the headlights downward.
Remedy
Dealers will reconfigure the Intelligent Power Distribution Module (IPDM) settings, free of charge. Owner notification letters are expected to be mailed January 12, 2024. Owners may contact Nissan customer service at 1-800-867-7669. Nissan’s number for this recall is PC994.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Infinity has a Recall
Description of the Defect:
On affected QX60 vehicles, the Adaptive Front-Light System (AFS) function was inadvertently configured using an incorrect tilt value. As a result, when vehicle speed is over 81 mph (130 km/h), if the headlights are in “AUTO” mode, the AFS configuration on affected vehicles will adjust the headlamps to their greatest downward angle once the target speed is hit and maintained until the speed is lowered below 81 mph (130 km/h). In this condition, the customer may experience reduced visibility potentially increasing the risk of a collision.
Chronology of Principal Events:
December 28, 2022 – Nissan received a customer complaint on a MY2022 INFINITI QX60 alleging the headlamp aim adjusted downward automatically while driving at high speeds. Nissan initiated an investigation.
June 2023 through July 2023 – During the investigation, Nissan discovered the vehicle tilt offset of the Adaptive Front-Light System (AFS) feature was inadvertently mis-configured within the Intelligent Power Distribution Module (IPDM). While the headlamps are in AUTO mode, if the vehicle exceeds 81 mph (130 km/h), the IPDM switches the headlamp leveling system to highway mode but due to the incorrect configuration of the vehicle tilt, the headlamps are adjusted to the greatest downward angle. Changing the headlamp switch from “AUTO” to “ON” or reducing the vehicle speed to below 81 mph (130 km/h) returns the headlamp aim.
August 2023 through September 2023 – Nissan investigated the potential effect of the condition during in-vehicle testing during low ambient light conditions and in rural areas.
October 2023 through November 2023 – The in-vehicle testing found that reduced visibility may occur at highway speeds above 81 mph under certain low ambient light driving conditions.
November 27, 2023 – Nissan decided to conduct a Voluntary Safety Recall of all potentially affected vehicles.
Nissan is aware of fourteen (14) warranty claims from January 10, 2022 to October 26, 2023 related to the subject condition. No accidents or injuries have been reported.
Description of Corrective Action:
Retailers will be notified of the recall beginning December 12, 2023. Beginning on January 12, 2024, owners of all potentially affected vehicles will be notified to bring their QX60 to an INFINITI retailer for repair. Retailers will be instructed to reconfigure the IPDM settings to the correct AFS parameters. All repairs will be performed free of charge for parts and labor and may take up to a half (0.5) hour to complete.
Nissan will not include a statement in the Part 577 owner notification concerning reimbursement for the cost of obtaining a pre-notification remedy since the subject vehicles are under warranty.
3 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| INFINITI | QX60 | 2022-2024 |
3 Associated Documents
Defect Notice 573 Report
RCLRPT-23V814-6790.PDF 214.438KB
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Recall Acknowledgement
RCAK-23V814-7576.pdf 645.409KB
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December 4, 2023 DEFECT INFORMATION REPORT
RMISC-23V814-7047.pdf 264.868KB
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Latest Recalls Documents
For the Latest and Most recent Recall Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V814&docType=RCL
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SEOCONTENT-START
December 4, 2023
Dr. Cem Hatipoglu
Acting Associate Administrator for Enforcement
National Highway Traffic Safety Administration
Attn: Recall Management Division (NVS-215)
Room W48-302
1200 New Jersey Avenue, SE
Washington, D.C. 20590
Dear Dr. Hatipoglu:
We are transmitting the enclosed Defect Information Report in accordance with 49 CFR Part 573.
A voluntary recall campaign will be initiated and your office provided with the notices.
Very truly,
Will Swindell
Manager,
Technical Compliance
Encl.
DEFECT INFORMATION REPORT
1. Manufacturer:
Nissan North America, Inc., Smyrna Plant
2. Vehicles Potentially Involved:
Certain Model Year 2022 – 2024 INFINITI QX60 vehicles equipped with Adaptive Front Light
System (AFS) and manufactured from August 12, 2021 to September 20, 2023 at the Smyrna,
TN plant.
Based on Nissan production records, the issue (as described in Section 5 below) occurred on
certain Model Year 2022 – 2024 INFINITI QX60 vehicles equipped with an Intelligent Power
Distribution Module (IPDM) that had a specific configuration setting for the Adaptive Front-
Light System (AFS) during the specified production period. No other Nissan or INFINITI vehicles
are affected.
The name, description and part number of the subject components are below:
Part Name Part Description Part Number
CONT UNIT – IPDM, ENG ROOM IPDM w/ OBD 284B7 6TA2D
3. Total Number of Vehicles Potentially Involved:
Approximately 20,051 affected MY 2022 – 2024 INFINITI QX60 vehicles total.
Model Volume of Production
MY 2022 INFINITI QX60 5,296
MY 2023 INFINITI QX60 12,426
MY 2024 INFINITI QX60 2,329
4. Percentage of Vehicles Estimated to Actually Contain the Defect:
100%.
5. Description of the Defect:
On affected QX60 vehicles, the Adaptive Front-Light System (AFS) function was inadvertently
configured using an incorrect tilt value. As a result, when vehicle speed is over 81 mph (130
km/h), if the headlights are in “AUTO” mode, the AFS configuration on affected vehicles will
adjust the headlamps to their greatest downward angle once the target speed is hit and
maintained until the speed is lowered below 81 mph (130 km/h). In this condition, the customer
may experience reduced visibility potentially increasing the risk of a collision.
6. Chronology of Principal Events:
December 28, 2022 – Nissan received a customer complaint on a MY2022 INFINITI QX60
alleging the headlamp aim adjusted downward automatically while driving at high speeds.
Nissan initiated an investigation.
June 2023 through July 2023 – During the investigation, Nissan discovered the vehicle tilt
offset of the Adaptive Front-Light System (AFS) feature was inadvertently mis-configured
within the Intelligent Power Distribution Module (IPDM). While the headlamps are in AUTO
mode, if the vehicle exceeds 81 mph (130 km/h), the IPDM switches the headlamp leveling
system to highway mode but due to the incorrect configuration of the vehicle tilt, the
headlamps are adjusted to the greatest downward angle. Changing the headlamp switch from
“AUTO” to “ON” or reducing the vehicle speed to below 81 mph (130 km/h) returns the
headlamp aim.
August 2023 through September 2023 – Nissan investigated the potential effect of the
condition during in-vehicle testing during low ambient light conditions and in rural areas.
October 2023 through November 2023 – The in-vehicle testing found that reduced visibility
may occur at highway speeds above 81 mph under certain low ambient light driving conditions.
November 27, 2023 – Nissan decided to conduct a Voluntary Safety Recall of all potentially
affected vehicles.
Nissan is aware of fourteen (14) warranty claims from January 10, 2022 to October 26, 2023
related to the subject condition. No accidents or injuries have been reported.
Description of Corrective Action:
Retailers will be notified of the recall beginning December 12, 2023. Beginning on January 12,
2024, owners of all potentially affected vehicles will be notified to bring their QX60 to an
INFINITI retailer for repair. Retailers will be instructed to reconfigure the IPDM settings to the
correct AFS parameters. All repairs will be performed free of charge for parts and labor and
may take up to a half (0.5) hour to complete.
Nissan will not include a statement in the Part 577 owner notification concerning
reimbursement for the cost of obtaining a pre-notification remedy since the subject vehicles are
under warranty.
8. Copy of Notices:
Copies of all notices will be provided to NHTSA as they become available.
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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-814
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Nissan North America, Inc.
Submission Date : DEC 04, 2023
NHTSA Recall No. : 23V-814
Manufacturer Recall No. : PC994
Manufacturer Information :
Manufacturer Name : Nissan North America, Inc.
Address : P. O. BOX 685001
Franklin TN 37068-5009
Company phone : 800-647-7261
Population :
Number of potentially involved : 20,051
Estimated percentage with defect : 100 %
Vehicle Information :
Vehicle 1 : 2022-2024 INFINITI QX60
Vehicle Type : LIGHT VEHICLES
Body Style : SUV
Power Train : GAS
Descriptive Information : Based on Nissan production records, the issue occurred on certain Model Year 2022 –
2024 INFINITI QX60 vehicles equipped with an Intelligent Power Distribution Module
(IPDM) that had a specific configuration setting for the Adaptive Front-Light System
(AFS) during the specified production period. No other Nissan or INFINITI vehicles
are affected.
Production Dates : AUG 12, 2021 – SEP 20, 2023
VIN Range 1 : Begin : NR End : NR Not sequential
Description of Defect :
Description of the Defect : On affected QX60 vehicles, the Adaptive Front-Light System (AFS) function was
inadvertently configured using an incorrect tilt value. As a result, when vehicle
speed is over 81 mph (130 km/h), if the headlights are in “AUTO” mode, the
AFS configuration on affected vehicles will adjust the headlamps to their
greatest downward angle once the target speed is hit and maintained until the
speed is lowered below 81 mph (130 km/h).
FMVSS 1 : NR
FMVSS 2 : NR
Description of the Safety Risk : In this condition, the customer may experience reduced visibility potentially
increasing the risk of a collision.
Description of the Cause : NR
Identification of Any Warning
that can Occur :
There is no preceding warning.
Part 573 Safety Recall Report 23V-814 Page 2
The information contained in this report was submitted pursuant to 49 CFR §573
Involved Components :
Component Name 1 : CONT UNIT – IPDM, ENG ROOM
Component Description : IPDM w/ OBD
Component Part Number : 284B7 6TA2D
Supplier Identification :
Component Manufacturer
Name : NR
Address : NR
NR
Country : NR
Chronology :
December 28, 2022 – Nissan received a customer complaint on a MY2022 INFINITI QX60 alleging the headlamp
aim adjusted downward automatically while driving at high speeds. Nissan initiated an investigation.
June 2023 through July 2023 – During the investigation, Nissan discovered the vehicle tilt offset of the Adaptive
Front-Light System (AFS) feature was inadvertently mis-configured within the Intelligent Power Distribution
Module (IPDM). While the headlamps are in AUTO mode, if the vehicle exceeds 81 mph (130 km/h), the IPDM
switches the headlamp leveling system to highway mode but due to the incorrect configuration of the vehicle
tilt, the headlamps are adjusted to the greatest downward angle. Changing the headlamp switch from “AUTO”
to “ON” or reducing the vehicle speed to below 81 mph (130 km/h) returns the headlamp aim.
August 2023 through September 2023 – Nissan investigated the potential effect of the condition during invehicle
testing during low ambient light conditions and in rural areas.
October 2023 through November 2023 – The in-vehicle testing found that reduced visibility may occur at
highway speeds above 81 mph under certain low ambient light driving conditions.
November 27, 2023 – Nissan decided to conduct a Voluntary Safety Recall of all potentially affected vehicles.
Nissan is aware of fourteen (14) warranty claims from January 10, 2022 to October 26, 2023 related to the
subject condition. No accidents or injuries have been reported.
Part 573 Safety Recall Report 23V-814 Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : Retailers will be instructed to reconfigure the IPDM settings to the correct
AFS parameters. All repairs will be performed free of charge for parts and
labor and may take up to a half (0.5) hour to complete.
Nissan will not include a statement in the Part 577 owner notification
concerning reimbursement for the cost of obtaining a pre-notification
remedy since the subject vehicles are under warranty.
How Remedy Component Differs
from Recalled Component :
NR
Identify How/When Recall Condition
was Corrected in Production :
NR
Recall Schedule :
Description of Recall Schedule : Retailers will be notified of the recall beginning December 12, 2023.
Beginning on January 12, 2024, owners of all potentially affected vehicles
will be notified to bring their QX60 to an INFINITI retailer for repair.
Planned Dealer Notification Date : DEC 12, 2023 – NR
Planned Owner Notification Date : JAN 12, 2024 – NR
* NR – Not Reported
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