“This site contains affiliate links for which OEMDTC may be compensated” |
February 2, 2024 NHTSA CAMPAIGN NUMBER: 24V071000
Rearview Camera Image May Not Display/FMVSS 111
A rearview camera that does not properly display an image can reduce the driver’s rear view, increasing the risk of a crash.
NHTSA Campaign Number: 24V071
Manufacturer Nissan North America, Inc.
Components BACK OVER PREVENTION
Potential Number of Units Affected 57,914
Summary
Nissan North America, Inc. (Nissan) is recalling certain 2018-2022 LEAF vehicles. Damage to the camera harness can cause distortion or loss of the rearview camera display image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, “Rear Visibility.”
Remedy
The remedy is currently under development. Owner notification letters are expected to be mailed March 20, 2024. Owners may contact Nissan customer service at 1-800-867-7669.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Nissan has a Recall
Rear View Camera
Voluntary Recall Campaign
Reference: R23D7
Date: February 7, 2024
Affected Models/Years: | Affected Population: | Dealer Inventory: | SERVICE COMM Activation date: | Stop Sale In Effect |
MY2018-2022 LEAF (ZE1) | 57,914 | NA | February 7, 2024 | YES |
***** Campaign Summary *****
Nissan is committed to the safety and security of our customers and their passengers. Nissan has notified the National Highway Traffic Safety Administration (NHTSA) that it is issuing a Voluntary Safety Recall Campaign on certain MY2018-2022 LEAF vehicles identified in Service Comm and DBS National Service History.
Over time, the rear view camera harness within the affected vehicles could become damaged from harness movement and vibration during vehicle or manual hatch operation. If the rear view camera harness becomes damaged, the backup camera display image could become blurry, distorted, multicolored or blank screen. If this condition occurs, it may not comply with FMVSS 111 s.5.5 Rear Visibility. If the rear view image is not available, rearward visibility may be reduced, potentially increasing the risk of a crash.
A remedy plan is currently under development. Nissan will begin sending interim notification letters to owners of affected vehicles in March 2024, via U.S. Mail. Once the remedy is available, owners will receive an invitation to repair letter instructing them to bring their vehicle to an authorized Nissan dealer to have the remedy work completed at no cost to the owner.
***** Release Schedule *****
Parts | Nissan is currently developing a remedy plan. |
Repair | Nissan is currently developing a remedy plan. |
Owner Notification | Nissan will begin sending interim notification letters to owners of affected vehicles in March 2024, via U.S. Mail. Once the remedy is available, owners will receive an invitation to repair letter instructing them to bring their vehicle to an authorized Nissan dealer to have the remedy work completed at no cost to the owner. |
Frequently Asked Questions (FAQ):
Is this a recall?
Yes.
Is this a Stop Sale?
Yes.
What is the reason for the recall?
Over time, the rear view camera harness within the affected vehicles could become damaged from harness movement and vibration during vehicle operation.
What is the possible effect of the condition?
If the rear view camera harness becomes damaged, the backup camera display image could become blurry, distorted, multi-colored or blank screen. If this condition occurs, it may not comply with FMVSS 111 s.5.5 Rear Visibility. If the rear view image is not available, rearward visibility may be reduced, potentially increasing the risk of a crash.
What will be the corrective action for this voluntary recall campaign?
A remedy plan is currently under development. Nissan will begin sending interim notification letters to owners of affected vehicles in March 2024, via U.S. Mail. Once the remedy is available, owners will receive an invitation to repair letter instructing them to bring their vehicle to an authorized Nissan dealer to have the remedy work completed at no cost to the owner.
How long will the corrective action take?
Nissan is currently developing a remedy plan.
When will vehicle owners be notified?
A remedy plan is currently under development. Nissan will begin sending interim notification letters to owners of affected vehicles in March 2024, via U.S. Mail. Once the remedy is available, owners will receive an invitation to repair letter instructing them to bring their vehicle to an authorized Nissan dealer to have the remedy work completed at no cost to the owner.
Is my vehicle safe to drive?
Once a remedy plan is developed, you will receive an invitation to repair letter which will instruct owners to bring their vehicles to a Nissan dealer to have their vehicles remedied as soon as possible.
Is there anything owners can do to mitigate this condition?
No.
Will a rental vehicle be provided while the dealer is servicing the vehicle?
Please consult your dealer for alternate transportation availability while your vehicle is being serviced. Rental is available upon customer request, if vehicle is experiencing the applicable condition of this campaign.
EXPENSE CODE | DESCRIPTION | AMOUNT |
502 | Rental Expense | $156 (Max) |
Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required. Please refer to the Goodwill Rental Guidelines in the APRM for detailed information regarding application of rental reimbursement including policy modifications outlined in WBP20-018. |
Are parts readily available?
A remedy plan is currently under development. Nissan will begin sending interim notification letters to owners of affected vehicles in March 2024, via U.S. Mail. Once the remedy is available, owners will receive an invitation to repair letter instructing them to bring their vehicle to an authorized Nissan dealer to have the remedy work completed at no cost to the owner.
Is there any charge for this service?
No, once the remedy plan is developed the repair will be performed for the customer free of charge.
Will I have to take my vehicle back to the selling dealer to have the service performed?
No, once a remedy plan has been developed, any authorized Nissan dealer is able to perform the recall campaign.
I have lost confidence in the vehicle. Will Nissan replace or repurchase the vehicle?
The remedy, once identified, will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle.
What model year vehicles are involved?
Certain model year 2018-2022 Nissan LEAF vehicles manufactured from September 29, 2017 to April 21, 2022 at the Smyrna plant.
Are you experiencing this condition on any other Nissan (or INFINITI) models?
Yes, certain model year 2020-2021 Nissan Sentra vehicles manufactured from November 25, 2019 to March 12, 2021 and certain model year 2019-2021 Nissan Altima Platinum Trim level vehicles manufactured from May 25, 2018 to March 8, 2021 were recalled for a similar condition (see R23C3).
Description of the Noncompliance:
Due to the design of the rear view camera harness, its specific routing within the affected vehicles and rear hatch internal layout, the harness may become damaged from movement and vibrations during vehicle or manual hatch operation. Over time, damage to the harness can result in the degradation of the rear view camera display image, leading to issues such as blurriness, distortion, multi-colored imagery, or in some cases, a blank screen.
This condition may not meet the requirements of 55.5 of Federal Motor Vehicle Safety Standard (FMVSS) No. 111; Rear Visibility. If the rear view image is not available, rearward visibility may be reduced, potentially increasing the risk of a crash.
Basis for Determination of the Existence of a Noncompliance:
The chronology will be supplemented.
Description of Corrective Action:
Dealers will be notified on February 7, 2024. Owners of all potentially affected vehicles will be notified beginning March 20, 2024. Nissan is preparing the remedy for this issue.
Nissan will include a statement in the Part 577 owner notification concerning reimbursement for the cost of obtaining a pre-notification remedy as some of the subject vehicles are no longer under warranty.
5 Affected Products
Vehicle
MAKE | MODEL | YEAR |
NISSAN | LEAF | 2018-2022 |
4 Associated Documents
Noncompliance Notice 573 Report
RCLRPT-24V071-6647.PDF 214.069KB
Miscellaneous Document
RMISC-24V071-6694.pdf 649.989KB
Recall Acknowledgement
RCAK-24V071-7032.pdf 645.627KB
Manufacturer Notices(to Dealers,etc)
RCMN-24V071-4433.pdf 123.919KB
Latest Recalls Documents
For the Latest and Most recent Recall Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24V071&docType=RCL
- 【Plug and Play】The backup camera for car takes only 15 minutes from start to finish installation, just 2 steps: ① First connect the camera and monitor through the 4-pin video power cable made of 3.0MM pure copper that comes with the camera. ② Then plug the reverse camera system into the cigarette lighter or USB plug (not included), manual switch, plug and play. Or you can also connect it to the reversing lights only as a reversing use, automatically triggering the reversing image when reversing.
- 【Stable Signal Transmission】 The wired backup camera kit is superior in signal stability compared to the wireless backup camera. The backup camera for truck will automatically minimize energy loss during transmission, not only will there be no signal delays, interference, fluctuations or intermittent problems, but also realize the transmission of real-time data, providing you with HD 1080P color images at all times, to ensure safer driving.
- 【100% Waterproof】The back up camera for cars housing is made of ABS-TC material and also utilizes the latest nano-coating sealing technology with IP69 level waterproof performance, which is able to work perfectly and provide clear images in extreme environments from -22°F to 176°F. This back up camera is like a brave guardian, not eroded by any water or fine particles, tenaciously resisting the baptism of wind/rain/dust/high and low temperatures, enhancing the safety index and service life.
- 【Ultra HD Picture Quality & Night Vision】The truck backup camera adopts advanced optical anti-shaking technology with SC1346 color image sensor chip to avoid the problem of shaky and blurred images when driving on bumpy roads. The rear view camera has 6 built-in white LEDs, anti-halo chip and 650 filter chip, which will automatically switch to night vision function according to the intensity of the light, providing HD 1080P resolution color images both day and night to ensure your driving safer.
- 【Latest Design】The car backup camera housing is made of ABS+PC metal raw material with 4.3 inch LCD display, easier to use than 7 inch and 5 inch, image is more focused and clearer, the weight won't look bulky and won't block the driver's view in front. The reverse camera for car suction cup bracket is made of ABS+TPU material, 360° rotating design, more stable than normal bracket to mount the display on dashboard or windshield, won't melt and fall off even after long time use and sunlight.
- [ Easy to Install ]: S01 back up camera systems for car only takes 30 minutes from start to finish for installation with our plug-and-play system, saving you time and cost.
- [ Stable Signal ]: As a wired backup camera kit, there are no issues with signal instability like other backup camera for car may have, ensuring real-time transmission.
- [ HD 1080P Image ]: The backup camera for truck with 4.3inch screen features HD 1080P pixels and performs exceptionally well during both daytime and nighttime, delivering crystal-clear images.
- [ 100% Waterproof reverse camera for car ]: With an IP69 waterproof certification, this back up camera systems for truck can withstand even the harshest weather conditions and continue to function perfectly.
- [ DIY Guidelines ]: The backup cameras for vehicles can adjust the guidelines both vertically and horizontally in terms of width and narrowness to suit the camera's installation location, ensuring precise reversing security.
- Excellent License Plate Wired Backup Camera: Designed for car,Pickup Truck,SUV,Minivan and Sedans. Work well on old cars,new cars or used cars.
- Universal Rear View Camera: Suit for 12-24V DC Power, 26ft RCA video cable. Support connectivity with radios, DVD players, OEM navigators, or any display with RCA video inputs.
- Crystal Clear Image & Nice Night Vision: 6 glass lenses, 100% true color reproduction, the latest upgraded chip, generate clear real-time video. 10 LED lights automatically fill the light when powered, get a great color image in the dark for safe reversing and driving.
- Easy to Install: Suit for 12-24V DC Power. Just need to connect camera's power to reversing light, then connect the camera to your radio, screen or monitor by 26ft AV cable. Complete accessories and easy installation save our time.
- IP69K Waterproof Camera: The camera is made of hard metal housing high-density impermeable material with efficient dustproof, shockproof and waterproof performance to ensure the camera lasts for a long time.
- Backup camera with IP69K waterproof IP rate.It designed with fully sealed glue filling craft, so it waterproof function is better than IP67 and IP68, you absolutely no need to worry about water, fog or mist inside. NOTE: please separately order a suitable harness to complete installation if connect it to a factory radio/screen.
- Rear view camera with a latest HD 600TVL 1/2.7inch image sensor and 170 degree super wide viewing angle lens, that's great for you to check the invisible blind spot clearly and make parking safe and simple.
- Reverse camera housing is metal,small size and OEM style design. Also it is built in multifunctional switching loops function,you can switch it to be front view, also support guide line on/off switching and cut the purple loop to choose a vertical down-ward view from like a tailgate down view(tailgate mounting).
- Backup camera can fit most types of DC 12-24V different length vehicles. Such as Cars, Pickup Trucks, SUVs, Vans, RVs, etc. It with great night vision (low illumination level: 0.01Lux).
- Customer satisfaction is our top priority. NATIKA offer 30 days money back guarantee,24 months replacement warranty,lifetime support guarantee and 7 days-24 hours professional customer service and technical support.
- 【Ultra HD Screen & Accurate Color】The backup camera is designed to eliminate blind spots and avoid obstacles when reversing. 680P Ultra HD picture shows a clear image for the driver. No more annoying blurry discoloration screen and picture, and displays the most ideal road condition.
- 【12 LED & Superior Night Version】12 LED super bright lights illuminates the images when daylight is low, and greatly enhances night vision with sharp images. The sensor will turn on the light automatically when you activate the reverse gear, which gives you the best view for parking.
- 【IP68 Waterproof & 140° View Adjustable Angle】The camera will be protected from powerful jets of water from any direction, such as rain and a car wash. Works well in extreme weather. Adjustable vertical 140° perfect viewing angle, which allows you to adjust the camera to a position that’s best for you, effectively reducing the accident rate.
- 【2 in1 Installation & Tools Included】Camera can be installed on license plate frame, or mounted on back, front, and side based on your preference. The camera or its mounting bracket will not take a lot of space on your license plate. Suitable for most 12V-24V vehicles, such as Jeeps, SUV, RV, VAN, etc.
- 【Best Customer Service】INCLAKE backup camera is guaranteed to provide a safe road trip.Feel free to contact us if you have any issues with the item.
- 【Continuous Upgraded 1080P AHD Backup Camera】After launching three car backup cameras, PixelMan further upgrade and launch the new reversing camera PMD2A-S. This car camera use the latest chip special for reversing camera made in Japan, this chip not only has excellent image output, but also has stunning performance under strong light and dark light. Strict in details and only make the best products is what PixelMan pursues. It is also essential to you, isn't it?
- 【Support HD and AHD switching】This upgraded back up camera even supports HD and AHD switching. Each optimization improves the definition, signal stability, waterproof performance, durability, installation, etc. Our vehicle backup camera can be switched to AHD signal output to achieve 1080P display (Under the premise that the screen supports AHD signal).
- 【1/2.7in AHD 1080P Large Chip Adopted in This Reverse Cam】The chip size determines the amount of reversing camera output pixels, compared with 1/4in chip used in ordinary backup cam, the most apparent feature is the enhanced brightness and color saturation besides of the sufficient clarity. The colors become more vivid and true, the increased brightness makes the images more clearly, meanwhile, the night vision effect also be enhanced, you can back the car easily without extra light at night.
- 【170° Wide Angle Optical Glass HD Lens】The lens is the core component of the reverse camera for car. The HD lens used in PMD2A-S wide angle backup camera is very different from ordinary lens in appearance, it has a larger aperture and a stronger sense of technology. High transmittance glass, fish eye appearance, F1.4 aperture, all these features directly determine the wide angle, maximum output pixels and night vision performance of the license plate camera.
- 【Back Up The Car Easily】Whether it is day or night, you can see almost everything behind the car when reversing, PixelMan camera for car reverse will let your driving easier and safer. Isn’t it what you need?
- 2K Clear Iamge: 7'' High Resolution monitor with built-in CMOS upgrade chip provides vivid images. Designed for Car, Pickup Truck, SUV, RVs, Minivan, Sedans etc.
- Easy Installation: Camera system is powered by car charger - a simple plug and play. The screen is mounted on the windshield or desktop for easy viewing, and camera can be hidden under the license plate.
- Night Vision Camera: 10 LED lights of the upgraded reversing camera automatically light up at night, equipped with 6 glass lens, continuously provide high-definition images to ensure night-time driving safety.
- IP69K Waterproof: The camera housing is made of high-density impermeable material with efficient dustproof, shockproof and waterproof performance to ensure the camera longevity and durability.
- Powerful System: Used as a front or rear camera, camera equipped with DIY reversing line and mir-flip function. Also with adjustable brightness, contrast, saturation, tint and language for a perfect viewing experience.
- ►【Easy Installation in 8 Mins】The waterproof camera and HD monitor are powered by one power supply, No need to power the camera and monitor separately, just connect the monitor to a cigarette lighter adapter/Acc/fuse etc, then wire the camera and monitor. Plug and Play - Much less installation effort than wireless rear camera systems.
- ►【Wired Back up Camera, Stable Signal Transmission】The wired reversing camera kit has more stable transmission and will not lose signal at any time. If your wireless backup camera is always intermittent and delayed, a wired camera is a reliable companion for every drive. The rv backup camera connects directly to the monitor via a 66ft cable and is widely used on trailer, truck, tractor, bus, rv, van, suv and more.
- ►【Clear Night Vision & 150° Non-fisheye distortion camera】True IR night vision greatly enhances the image, and the back up camera works even with minimal light around, allowing you to identify objects in the dark. 150 Degree Wide Viewing Angle - Non-fisheye distortion camera, great for lane changing and nighttime backing up and parking in narrow alleys.
- ►【7 inch IPS HD Monitor & Anti-Glare Sunshade】The 7" IPS display offers clearer and more vibrant color images, along with a wider viewing angle that maintains image consistency from various directions. Compare other screens, it reduces glare and flicker during long drives, making it easier on the eyes. Additionally, the backup camera for truck includes a sunshade for improved visibility in strong sunlight.
- ►【"Real Neck Saver" with Parking Guidelines and Image Flip】Reliable parking lines and image flip for fast and perfect reversing without having to turn around all the time, no more neck pain. Even if you sometimes have trouble figuring out the steering, just switch to the "mirror" view on the monitor, making you at ease when reversing.
- Wide Angle - 170-degree wide angle view for maximum visibility behind your vehicle. Back up with confidence knowing that you are getting the whole picture. No more uncertainties!
- Resolution - With a resolution of 640 x 480, you will be sure to see everything in crisp, clear detail
- Guide Distance - Unique distance guide lines on the image repeat object’s distortion and help to control the distance to obstacles from any angle
- Visibility - The LPCB40 Has a Lux rating of 0.5 so that the camera can see better in the dark. For example, a camera with a 0.5 Lux rating is much better in low light conditions than a camera with a 1.0 Lux rating
- Weatherproof - Specially outfitted for the elements with an IP68 rating, this backup camera laughs at a forecast with a rainy outlook. The internal parts are protected against water and moisture, making it a great choice for peace of mind driving
- 【Significant Upgradation】When we design this car backup camera, we not only require the outstanding images, but also the stunning performance in bright or dark light. Signal stability, waterproofness, durability, installation,etc. are all greatly improved.PixelMan back up camera will assist you get a pleasant drive, this car rear camera is indispensable for you,isn't it?
- 【Powerful Sensor Chip and Precise Lens】PixelMan car rear camera adopts superb 1/2.7 inch large sensor chip made in Japan,170 degree wide view angle fisheye lens,1.4mm aperture,plus the noise reduction and powerful image processing capability,all this ensure excellent images in various light environment. PixelMan rearview camera for car uses pure copper shielded cable which enhances the signal stability during long-distance transmission.
- 【Metal Housing,Remarkable Waterproof IP69】PixelMan reversing camera for license plate adopts a sturdy metal housing,and Nano sealant infusion, our rear camera can be even immersed into water for one year without worrying about, this is unmatched by backup camera with plastic housing, because the plastic will age more speedy due to thermal expansion and contraction.
- 【Effortless Installation】PixelMan reverse backup camera comes with 2 brackets supporting 2 installation options. The license plate bracket can realize the hidden installation. The cable of our car rear view camera has mini size 4 Pin connector, it is easier to pass through the vehicle body compared to the bigger RCA connector. Our power cord uses very thick copper core wire, it is easier to connect. Installation tools and accessories are included in the package.
- 【Three Years After-sales Support】Each of our license plate backup cameras has been tested, any question after receiving this rear view camera, contact our Customer Care according to your user manual, and we will respond fast. 30 days refund and 36 months replacement, we never let you has any loss, please order it with confidence!
Last update on 2024-04-24 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
SEOCONTENT-START
NISSAI
‘ J
February 2, 2024
Eileen Sullivan
Acting Associate Administrator for Enforcement
National Highway Traffic Safety Administration
Attn: Recall Management Division (NVS-215)
Room W48-302
1200 New Jersey Avenue, SE
Washington, D.C. 20590
Dear Ms. Sullivan:
Nissan North America, Inc.
One Nissan Way
Franklin, TN 37067
Mailing Address:
PO Box 685001
Franklin, TN 37068
We are transmitting the enclosed Non-Compliance Information Report in accordance with 49
CFR Part 573. A voluntary recall campaign will be initiated and your office provided with the
supplemental report and notices.
Very truly,
Will Swindell
Manager,
Technical Compliance
Encl.
NONCOMPLIANCE INFORMATION REPORT
1. Manufacturer:
Nissan North America, Inc., Smyrna plant
2. Vehicles Potentially Involved:
Certain Model Year 2018 – 2022 Nissan LEAF vehicles equipped with the subject rear view
camera and manufactured from September 29, 2017 through April 21, 2022 at the Smyrna,
TN plant which are equipped with a unique combination of rear view camera harness
design, harness routing, rear hatch design, and manual operation of the hatch which could
allow side-to-side movement of the harness terminal connector.
Model Year 2019 – 2021 Nissan Altima and Model Year 2020-2021 Nissan Sentra vehicles
which are equipped with a similar camera harness design but a higher degree of runout
angle in harness routing are subject to Recall 23V-628 filed on September 8, 2023.
Additional models that are equipped with a similar camera harness design but different
combinations of harness routing, hatch designs, and hatch operation modes are not
involved in the recall but will be monitored.
The name, description and part number of the subject component is below:
Part Name Part Description
Rear View Monitor Camera Assy – Back View
Around View Monitor Camera Assy – Back View
The name and address of the Rear View Camera supplier is:
Sony Electronics
1730 N First Street
San Jose, CA 95112
Name, Department: Donald Miller, Sr. Department Manager, Engineering
Phone: (408) 352-4103
Email: Don.Miller@sony.com
3. Total Number of Vehicles Potentially Involved:
Approximately 57,914 Model Year 2018 – 2022 Nissan LEAF vehicles total.
Part Number(s)
28442 5SA0D
28442 5SA1A
4. Percentage of Vehicles Estimated to Actually Contain the Noncompliance:
100%
5. Description of the Noncompliance:
Due to the design of the rear view camera harness, its specific routing within the affected
vehicles and rear hatch internal layout, the harness may become damaged from
movement and vibrations during vehicle or manual hatch operation. Over time, damage to
the harness can result in the degradation of the rear view camera display image, leading to
issues such as blurriness, distortion, multi-colored imagery, or in some cases, a blank
screen.
This condition may not meet the requirements of 55.5 of Federal Motor Vehicle Safety
Standard (FMVSS) No. 111; Rear Visibility. If the rear view image is not available, rearward
visibility may be reduced, potentially increasing the risk of a crash.
6. Basis for Determination of the Existence of a Noncompliance:
The chronology will be supplemented.
7. Description of Corrective Action:
Dealers will be notified on February 7, 2024. Owners of all potentially affected vehicles will
be notified beginning March 20, 2024. Nissan is preparing the remedy for this issue.
Nissan will include a statement in the Part 577 owner notification concerning
reimbursement for the cost of obtaining a pre-notification remedy as some of the subject
vehicles are no longer under warranty.
8. Copy of Notices:
Copies of all notices will be provided to NHTSA as they become available.
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-071
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Nissan North America, Inc. FEB 02, 2024 NHTSA Recall No. : 24V-071 Manufacturer Recall No. : TBD Manufacturer Information :
Manufacturer Name : Nissan North America, Inc.
Address : P. O. BOX 685001
Franklin TN 37068-5009 Company phone : 800-647-7261
Population :
Number of potentially involved : 57,914 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2018-2022 Nissan LEAF Vehicle Type : LIGHT VEHICLES Body Style : HATCHBACK Power Train : HYBRID ELECTRIC
Descriptive Information : Certain Model Year 2018 – 2022 Nissan LEAF vehicles equipped with the subject rear view camera and manufactured from September 29, 2017 through April 21, 2022 at the Smyrna, TN plant which are equipped with a unique combination of rear view camera harness design, harness routing, rear hatch design, and manual operation of the hatch which could allow side-to-side movement of the harness terminal connector. Model Year 2019 – 2021 Nissan Altima and Model Year 2020-2021 Nissan Sentra vehicles which are equipped with a similar camera harness design but a higher degree of runout angle in harness routing are subject to Recall 23V-628 filed on September 8, 2023. Additional models that are equipped with a similar camera harness design but different combinations of harness routing, hatch designs, and hatch operation modes are not involved in the recall but will be monitored. Production Dates : SEP 29, 2017 – APR 21, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 24V-071 Page 2 Description of Noncompliance : Description of the Noncompliance : Due to the design of the rear view camera harness, its specific routing within the affected vehicles and rear hatch internal layout, the harness may become damaged from movement and vibrations during vehicle or manual hatch operation. Over time, damage to the harness can result in the degradation of the rear view camera display image, leading to issues such as blurriness, distortion, multi-colored imagery, or in some cases, a blank screen. FMVSS 1 : 111 – Rear visibility FMVSS 2 : NR
Description of the Safety Risk : This condition may not meet the requirements of S5.5 of Federal Motor
Vehicle Safety Standard (FMVSS) No. 111; Rear Visibility. If the rear view image is not available, rearward visibility may be reduced, potentially increasing the risk of a crash.
Description of the Cause : NR Identification of Any Warning
that can Occur : If the harness is damaged, the customer may experience degradation of the rear view camera display image, leading to issues such as blurriness, distortion or multi-colored imagery prior to the rear view image being unavailable. Involved Components : Component Name 1 : Rear View Monitor Component Description : Camera Assy – Back View Component Part Number : 28442 5SA0D Component Name 2 : Around View Monitor Component Description : Camera Assy – Back View Component Part Number : 28442 5SA1A Supplier Identification : Component Manufacturer
Name : Sony Electronics Address : 1730 N First Street
San Jose California 95112
Country : United States The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-071
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Chronology :
The chronology will be supplemented.
Description of Remedy : Description of Remedy Program : Nissan is preparing the remedy for this issue.
Nissan will include a statement in the Part 577 owner notification concerning reimbursement for the cost of obtaining a pre-notification remedy as some of the subject vehicles are no longer under warranty.
How Remedy Component Differs NR from Recalled Component :
Identify How/When Recall Condition NR was Corrected in Production :
Recall Schedule :
Description of Recall Schedule : Dealers will be notified on February 7, 2024. Owners of all potentially
affected vehicles will be notified beginning March 20, 2024. Nissan is preparing the remedy for this issue
Planned Dealer Notification Date : FEB 07, 2024 – NR Planned Owner Notification Date : MAR 20, 2024 – NR
* NR – Not Reported
**************************************************************************************************************
CAMPAIGN
BULLETIN
Rear View Camera
Voluntary Recall Campaign
Reference: R23D7
Date: February 7, 2024
Attention: Dealer Principal, Sales, Service & Parts Managers
SAFETY RECALL
CAMPAIGN ID: R23D7 | Original Document
***** Campaign Summary *****
Nissan is committed to the safety and security of our customers and their passengers. Nissan has notified the National Highway Traffic Safety Administration (NHTSA) that it is issuing a Voluntary Safety Recall Campaign on certain MY2018-2022 LEAF vehicles identified in Service Comm and DBS National Service History.
Over time, the rear view camera harness within the affected vehicles could become damaged from harness movement and vibration during vehicle or manual hatch operation. If the rear view camera harness becomes damaged, the backup camera display image could become blurry, distorted, multi-colored or blank screen. If this condition occurs, it may not comply with FMVSS 111 s.5.5 Rear Visibility. If the rear view image is not available, rearward visibility may be reduced, potentially increasing the risk of a crash.
A remedy plan is currently under development. Nissan will begin sending interim notification letters to owners of affected vehicles in March 2024, via U.S. Mail. Once the remedy is available, owners will receive an invitation to repair letter instructing them to bring their vehicle to an authorized Nissan dealer to have the remedy work completed at no cost to the owner.
***** What Dealers Should Do****
1. Verify if vehicles are affected by this Voluntary Recall using Service Comm or DBS National Service history – Open Campaign I.D. R23D7
2. Dealers must not sell, lease, trade, rent or loan any vehicles in dealer inventory subject to this recall campaign until after the vehicle has been remedied.
3. If a retailed vehicle affected by this Campaign ID visits the dealer for service, the dealer should inform the customer about the recall and communicate that Nissan is currently developing a remedy plan.
IMPORTANT: It is a violation of Federal law for dealers to sell or deliver new vehicles in their inventory covered by this notification until the campaign’s remedy action is performed.):
Affected
Models/Years:
Affected Population:
Dealer Inventory:
SERVICE COMM Activation date:
Stop Sale
In Effect
MY2018-2022 LEAF (ZE1)
57,914
NA
February 7, 2024
YES
CAMPAIGN ID: R23D7 Page 2 of 4 | Original Document
***** Release Schedule *****
Parts
Nissan is currently developing a remedy plan.
Repair
Nissan is currently developing a remedy plan.
Owner Notification
Nissan will begin sending interim notification letters to owners of affected vehicles in March 2024, via U.S. Mail. Once the remedy is available, owners will receive an invitation to repair letter instructing them to bring their vehicle to an authorized Nissan dealer to have the remedy work completed at no cost to the owner.
***** Dealer Responsibility *****
It is the dealer’s responsibility to check Service Comm or DBS National Service History using the appropriate Campaign I.D. for the campaign status on each vehicle falling within the range of this voluntary recall campaign, which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in new vehicle inventory. If a VIN subject to this recall campaign was part of a dealer trade, the letter associated with that VIN should be forwarded to the appropriate dealer for service completion.
NISSAN NORTH AMERICA, INC.
Total Customer Satisfaction
Q. Is this a recall?
A. Yes.
Q. Is this a Stop Sale?
A. Yes.
Q. What is the reason for the recall?
A. Over time, the rear view camera harness within the affected vehicles could become damaged from harness movement and vibration during vehicle operation.
Q. What is the possible effect of the condition?
A. If the rear view camera harness becomes damaged, the backup camera display image could become blurry, distorted, multi-colored or blank screen. If this condition occurs, it may not comply with FMVSS 111 s.5.5 Rear Visibility. If the rear view image is not available, rearward visibility may be reduced, potentially increasing the risk of a crash.
Frequently Asked Questions (FAQ):
CAMPAIGN ID: R23D7 Page 3 of 4 | Original Document
Q. What will be the corrective action for this voluntary recall campaign?
A. A remedy plan is currently under development. Nissan will begin sending interim notification letters to owners of affected vehicles in March 2024, via U.S. Mail. Once the remedy is available, owners will receive an invitation to repair letter instructing them to bring their vehicle to an authorized Nissan dealer to have the remedy work completed at no cost to the owner.
Q. How long will the corrective action take?
A. Nissan is currently developing a remedy plan.
Q. When will vehicle owners be notified?
A. A remedy plan is currently under development. Nissan will begin sending interim notification letters to owners of affected vehicles in March 2024, via U.S. Mail. Once the remedy is available, owners will receive an invitation to repair letter instructing them to bring their vehicle to an authorized Nissan dealer to have the remedy work completed at no cost to the owner.
Q. Is my vehicle safe to drive?
A. Once a remedy plan is developed, you will receive an invitation to repair letter which will instruct owners to bring their vehicles to a Nissan dealer to have their vehicles remedied as soon as possible.
Q. Is there anything owners can do to mitigate this condition?
A. No.
Q. Will a rental vehicle be provided while the dealer is servicing the vehicle?
A. Please consult your dealer for alternate transportation availability while your vehicle is being serviced. Rental is available upon customer request, if vehicle is experiencing the applicable condition of this campaign.
EXPENSE CODE
DESCRIPTION
AMOUNT
502
Rental Expense
$156 (Max)
Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required. Please refer to the Goodwill Rental Guidelines in the APRM for detailed information regarding application of rental reimbursement including policy modifications outlined in WBP20-018.
CAMPAIGN ID: R23D7 Page 4 of 4 | Original Document
Q. Are parts readily available?
A. A remedy plan is currently under development. Nissan will begin sending interim notification letters to owners of affected vehicles in March 2024, via U.S. Mail. Once the remedy is available, owners will receive an invitation to repair letter instructing them to bring their vehicle to an authorized Nissan dealer to have the remedy work completed at no cost to the owner.
Q. Is there any charge for this service?
A. No, once the remedy plan is developed the repair will be performed for the customer free of charge.
Q. Will I have to take my vehicle back to the selling dealer to have the service performed?
A. No, once a remedy plan has been developed, any authorized Nissan dealer is able to perform the recall campaign.
Q. I have lost confidence in the vehicle. Will Nissan replace or repurchase the vehicle?
A. The remedy, once identified, will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle.
Q. What model year vehicles are involved?
A. Certain model year 2018-2022 Nissan LEAF vehicles manufactured from September 29, 2017 to April 21, 2022 at the Smyrna plant.
Q. Are you experiencing this condition on any other Nissan (or INFINITI) models?
A. Yes, certain model year 2020-2021 Nissan Sentra vehicles manufactured from November 25, 2019 to March 12, 2021 and certain model year 2019-2021 Nissan Altima Platinum Trim level vehicles manufactured from May 25, 2018 to March 8, 2021 were recalled for a similar condition (see R23C3).
Revision History:
Date
Announcement
Purpose
February 7, 2024
Original Document
New campaign announcement
**************************************************************************************************************
**************************************************************************************************************
SEOCONTENT-END