Driver Air Bag Inflator
Voluntary Recall Campaign
Reference: PD104
Date: February 29, 2024
IMPORTANT: It is a violation of Federal law for retailers to sell or deliver new vehicles in their inventory covered by this notification until the campaign’s remedy action is performed.):
| Affected Models/Years: | Affected Population: | Retailer Inventory: | SERVICE COMM Activation date: | Stop Sale In Effect |
| 2024 QX60 (L51) | 22 | 3 | February 29, 2024 | YES |
| 2023-2024 QX50 (J55) | 7 | 2 |
***** Campaign Summary *****
INFINITI
is committed to the safety and security of our clients and their passengers. INFINITI has notified the National Highway Traffic Safety Administration (NHTSA) that it is recalling specific 2024 INFINITI QX60 and 2023-2024 QX50 vehicles.
On affected vehicles, the driver air bag inflator may have been misassembled with gaskets missing, which could allow moisture to enter the inflator and build up over time. Exposure of the inflator propellant to moisture over a significant period of time may have an adverse effect to the propellant and result in a change in pressure of the inflator, which may impact air bag deployment performance. If this occurs, the driver is at risk for injury.
Retailers will replace the front driver air bag assembly with a new one.
***** What Retailers Should Do *****
- Verify if vehicles are affected by this Voluntary Recall Campaign using Service Comm or DBS National Service History – Open Campaign I.D. PD104 § Refer to IPSB15-286 for additional information.
- Retailers must not sell, lease, trade, rent or loan any vehicles in retailer inventory affected by this recall campaign until after the vehicle has been remedied.
- If a retailed vehicle affected by this Campaign ID visits the retailer for service, the retailer should inform the client about the recall and communicate that the remedy and parts are available..
- Once remedied, retailers should submit the claim using the claims coding provided and release the vehicle.
***** Release Schedule *****
| Parts | Parts for this remedy are on restriction and can be ordered via DBS. Refer to the EPC to determine the correct parts ordering information for this repair. |
| Special Tools |
|
| Repair | |
| Owner Notification | INFINITI will begin notifying owners of all potentially affected vehicles in April 2024 via U.S. Mail. |
***** Retailer Responsibility *****
It is the retailer’s responsibility to check Service Comm or DBS National Service History – Open Campaign using the appropriate Campaign I.D. for the campaign status on each vehicle falling within the range of this voluntary safety recall campaign, which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in retailer inventory. If a VIN subject to this recall campaign was part of a retailer trade, the letter associated with that VIN should be forwarded to the appropriate retailer for service completion.
Frequently Asked Questions (FAQ):
Q: Is this a recall?
Yes.
Q: Is this a Stop Sale?
Yes.
Q: What is the reason for the recall?
On affected vehicles, the driver air bag inflator may have been misassembled with gaskets missing, which could allow moisture to enter the inflator and build up over time.
Q: What is the possible effect of the condition?
Exposure of the inflator propellant to moisture over a significant period of time may have an adverse effect to the propellant and result in a change in pressure of the inflator, which may impact air bag deployment performance. If this occurs, the driver is at risk for injury.
Q: What will be the corrective action?
Retailers will replace the front driver air bag assembly with a new one.
Q: How long will the corrective action take?
This service, which is conducted at no charge to you for parts and labor, could take up to one (1.0) hour to complete. However, your INFINITI retailer may require your vehicle for a longer period of time based upon their work schedule.
Q: When will vehicle owners be notified?
INFINITI will begin notifying owners of all potentially affected vehicles in April 2024 via U.S. Mail.
Q: Is my vehicle safe to drive?
There is no immediate performance impact to the inflator performance without the gasket present, and a repair will be available to customers before any potential performance degradation would occur. If your vehicle is subject to this campaign, you will receive an Owner Notification letter from INFINITI, which will provide instructions on how to remedy your vehicle. Affected owners are encouraged to have their vehicles remedied as soon as possible upon notification.
Q: Is there anything owners can do to mitigate this condition?
No.
Q: Are parts readily available?
Yes.
Q: Is there any charge for the repair?
No. The remedy will be performed for the client free of charge for parts and labor.
Q: Will a courtesy vehicle be provided while the retailer is servicing the vehicle?
INFINITI may provide a courtesy vehicle for the client to use while their vehicle is being serviced. Courtesy vehicles are subject to availability and not guaranteed. Please check with your retailer for availability and further details. Rental is available, upon client request, while parts are on order.
| EXPENSE CODE | DESCRIPTION | AMOUNT |
| 502 | Rental Expense | $180 (Max) |
| Contact the Warranty Claims Call Center @ 800-933-3712 if additional expense is required. Please refer to the Goodwill rental Guidelines in the APRM for detailed information regarding application of rental reimbursement. | ||
Q: Will I have to take my vehicle back to the selling retailer to have the service performed?
No, any authorized INFINITI retailer is able to perform the recall campaign.
For Consumer Affairs: Please inform us of the retailer where you would like to have the corrective action completed.
Q: I have lost confidence in the vehicle. Will INFINITI replace or repurchase the vehicle?
The remedy will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle.
Q: What model year vehicles are involved?
Certain specific model year 2024 INFINITI QX60 vehicles manufactured from August 11, 2023 to October 3, 2023, and model year 2023-2024 INFINITI QX50 vehicles manufactured from July 19, 2023 to August 24, 2023.
Q: Are you experiencing this condition on any other INFINITI (or Nissan) models?
Yes. Affected Nissan vehicles and production term:
2024 Titan vehicles manufactured on October 13, 2023
2023-2024 Sentra vehicles manufactured from July 17, 2023 to October 13, 2023
2024 Frontier vehicles manufactured on October 11, 2023
2023-2024 Versa vehicles manufactured from July 19, 2023 to October 1, 2023
2023-2024 Kicks vehicles manufactured from July 19, 2023 to October 3, 2023
2023-2024 Pathfinder vehicles manufactured from August 2, 2023 to October 6, 2023
2023 Rogue vehicles manufactured from July 28, 2023 to October 19, 2023
(See PD103 announcement for additional information about those models.)
Inflator May Deploy Improperly – 2023-2024 Nissan & Infiniti
2023-2024 Infiniti QX50 & 2024 QX60; Driver Air Bag Module
ITB24-003
Manufacturer Notices(to Dealers,etc)
RCMN-24V154-7543.pdf 133.039KB
- [Easy to Use—Work Out of the Box] + [FOXWELL 2026 New Version] FOXWELL NT604 Elite scan tool is the 2026 new version from FOXWELL, designed for car owners who want to figure out the cause of issues before fixing car problems by scanning common systems like ABS, SRS, engine, and transmission. The NT604 Elite obd2 scanner diagnostic tool comes with the latest software—no need to waste time downloading software first. Plug the scanner into the OBDII port with OBDII cable to start the diagnosis.
- [Affordable] + [Reliable Car Health Monitor] Will you be confused what happens when the warning light of ABS/SRS/transmission/check engine flashes? Instead of taking your cars to dealership, this FOXWELL scanner will help you do a thorough scanning and detection for your cars and pinpoint the root cause. Note：The device is a diagnostic tool, not a repair tool. To turn off a warning light, you must first physically repair the issue causing it. Only then can the scanner be used to clear the corresponding fault code.
- [5 in 1 Car Diagnostic Scanner] Compared with obd scanners (50-100), NT604 Elite code scanner not only includes their OBDII diagnosis but also serves as ABS/SRS scanner, transmission and check engine code reader. When it’s an odb2 scanner, you can use it to check if your car is ready for annual test through I/M readiness menu. In addition, live data stream, built-in DTC library, data play back and print, all these features are a big plus for it. Note: doesn't support maintenance functions like reset or relearn. For the SRS system, NT604 Elite can read and clear common fault codes not caused by a crash, but crash/collision data cannot be cleared.
- [Fantastic AUTOVIN] + [No extra software fee] Through the AUTOVIN menu, this NT604 Elite car scanner allows you to get your V-IN and vehicle info rapidly, no need to take time to find your V-IN and input one by one. What's more, the NT604 Elite ABS SRS scanner supports 60+ car brands from worldwide (America/Asia/Europe). You don’t need to pay extra software fee. AUTOVIN may not work on some older vehicles or certain vehicle brands. If AUTOVIN fails, please input the vin code manually or go to the Diagnostic Menu to select your vehicle model.
- [Solid protective case KO plastic carrying bag] + [Lifetime update] Almost all same price-level car scanner diagnostic tool only offers plastic bag to hold the scanner.However, NT604 Elite automotive scanner is equipped with solid protective case, preventing your obd2 scanner from damage. Then you don’t need to pay extra money to buy a solid toolbox.
- 【Reset ABS/SRS/Transmission/Engine Lights】 More than an check engine code reader, OBDMATE OM901 obd2 scanner performs comprehensive diagnostics for the 4 most-used systems (ABS/SRS/Engine/Transmission). It quickly clears fault codes, turns off warning lights, read data stream and auto VIN.
- 【3.5" Handheld Scanner with 4 System Diagnose】 3.5" Super large TFT screen equipped displays an intuitive menu and clear readings of various sensors from ABS, SRS, ECM and TCM systems. It arrived with a silicone protective case and hard-shell carrying case, ensuring long-lived durability and drop resistance. The car diagnostic tool is plug-to-play designed, plug it and get diagnosis started without any batteries or updates required.
- 【One-Click I/M Readines&Full OBD2 Functions】 Press F1 to get an intuitive corloured form about whether various emissions-related systems on the vehicle are operating properly. Help you get smog-check ready quickly. OM901 car scanner supports all essential OBD2 functions you need: read & clear codes, view freeze frame, read I/M readiness, retrieve VIN, live data stream (with graphing display), O2 sensor test, onboard monitoring mode, and EVAP leak test.
- 【Battery Voltage Check&DLC Pin Test】 It allows you to monitor battery health by monitoring current battery voltage. Plus, this obd2 diagnostic tool features DLC 16-PIN test to check current voltage of every pin.
- 【Automotive Scanner Diagnostic Kit】 The package comes with 1 car scanner, 1 USB-type c cable, 1 hard storage bag and 1 user manual(en). Free to update without any hidden fees. 5 languanges available in setting including English, French, Italian, German and Espanish. Valuable and Portable, making it a great tool kit for car owners, DIY enthusiasts, and professional mechanics.
- [Diagnose Like a Pro] BlueDriver Pro Next-Gen is a professional OBD2 scanner and diagnostic tool that helps you scan, understand, and clear vehicle trouble codes with confidence. Turn your phone into a powerful car diagnostic scanner—no guesswork, no unnecessary repairs.
- [Read and Clear More Codes Than Ever] Read and clear more codes than basic car code readers. Access enhanced diagnostics for Check Engine, ABS, SRS, Airbag, TPMS, Transmission, and more on supported vehicles, including expanded coverage on newer model years.
- [Verified Fixes and Real-Time Data] Get unlimited, technician-verified repair reports matched to your VIN, with definitions, causes, and confirmed fixes. Monitor live vehicle data as you drive, view freeze frames, check smog readiness, and analyze Mode 6 test results.
- [Expanded Make & Model Coverage] Optimized for today’s vehicles with strong support for GM, Ford, Stellantis (RAM, Jeep, Chrysler), Toyota, Honda, Nissan, Mazda, Subaru, Hyundai, Mercedes-Benz, BMW, and VW. Enhanced communication on select 2024+ Nissan and Mazda models (see compatibility chart).
- [Gas Vehicles 1996+ & Select Light-Duty Trucks] Works with all gas-powered vehicles made in 1996 or newer, plus select light-duty trucks and diesels, including F-250, RAM 2500, Silverado, and Sierra. Built for daily drivers, family vehicles, and real-world truck use.
- PAID FOR ITSELF ON FIRST USE - SAVE ON EVERY DIAGNOSIS: Avoid expensive shop fees and take control of vehicle repairs at home. The NT614 Elite delivers professional-level diagnostics for Engine, ABS, SRS Airbag, and Transmission systems, helping you quickly identify the real cause of warning lights and avoid unnecessary repairs. With 5 essential service resets including Oil Reset, EPB, ABS Bleeding, SAS Calibration, and Throttle Relearn, you can complete everyday maintenance and repairs without paying dealership visit. Features WiFi updates, no registration required, and plug-and-play setup with no extra power cord
- 5 ESSENTIAL RESETS FOR REAL DIY MAINTENANCE: More than just a diagnostic tool, the NT614 Elite gives you the service functions DIYers actually need to avoid expensive shop visits. Perform Oil Reset, EPB brake service, ABS bleeding, steering angle calibration, and throttle relearn to fix common maintenance issues at home with confidence. Reset warning lights, replace brake pads, restore throttle performance, and complete essential maintenance without paying dealership labor costs. Note: Function availability varies by vehicle make, model, year, engine type, and system configuration. Please confirm compatibility before purchase.
- SAME 4-SYSTEM DIAGNOSTICS AS NT604: Built on the trusted NT604, the NT614 Elite delivers full diagnostics for Engine, ABS, SRS Airbag, and Transmission systems-helping you identify the root cause behind warning lights instead of guessing. Read and clear codes, view live data graphs, monitor engine temperature, wheel speed sensors, transmission temperature, and more for accurate troubleshooting at home
- LIVE DATA GRAPHING - FIND PROBLEMS BEFORE THEY GET EXPENSIVE: See what basic scanners miss with real-time data displayed in easy-to-read graphs. Monitor fuel trims, oxygen sensors, engine load, RPM, battery voltage, and transmission temperature to detect intermittent or hidden problems before they become costly repairs. Diagnose faster and make smarter repair decisions with visual data insights
- AUTO VIN + LIFETIME WI-FI UPDATES + WIDE COVERAGE: AutoVIN instantly identifies your vehicle for faster setup and fewer errors. Generate professional vehicle health reports for maintenance tracking, used car inspections, or sharing with mechanics. Stay updated with lifetime free Wi-Fi updates-no subscriptions or hidden fees. Supports 90+ brands and 10,000+ models including Ford, Toyota, BMW, Mercedes-Benz, Honda, Nissan, Volkswagen, Hyundai, Subaru, and more for long-term reliable use
- [All System Diagnostics, Professional-Level Scanner] - BLCKTEC 460T is the ultimate OBD2 diagnostic tool for home mechanics and professionals. It supports all 10 OBD2 modes, reads and clears Engine/Transmission/ABS/SRS codes, performs All-System Diagnostics, offers workshop reset tools, and provides real-time live data. It helps you pinpoint issues, assess your car's condition, and prepare for SMOG checks with ease. NOTE: Function availability depends on your vehicle. Before you buy, be sure to use the Compatibility Checker on BLCKTEC website or contact our customer support to verify that the features you need are supported for your vehicle’s specific year, make, and model.
- [12+ Most Popular Reset Functions] - BLCKTEC 460T OBD2 scanner offers 12+ dealer-level service functions, including Oil Maintenance Reset, ABS Bleeding, EPB Reset, SAS(Steering Angle Sensor) Recalibration, DPF(Diesel Particulate Filter) Reset, Throttle Body Relearn, Battery Reset/Initialization, TPMS Relearn, Transmission Reset, Fluid Change Reset, Maintenance Reset and more, enabling you to perform workshop services like a pro. NOTE: Function availability depends on your vehicle. Be sure to use the Compatibility Checker on BLCKTEC website to verify that the features you need are supported for your vehicle.
- [Real-Time OBD2 and OEM Live Data, Freeze Frame Data] - BLCKTEC 460T helps diagnose vehicle issues when warning lights like Check Engine Light or ABS/SRS Light appear. It offers detailed DTC info, ECU Freeze Frame Data, and real-time OBD2 and advanced OEM live data, including Engine, Transmission, ABS, SRS, and more, making it easy to diagnose and resolve vehicle problems. You can view, graph, record, replay, and overlay up to four live data streams in a single graph for better analysis.
- [AutoVIN, AutoReLink, AutoScan, 3X Faster] - Equipped with AutoVIN technology, 460T automatically retrieves the VIN to save you time. Its AutoScan and AutoReLink features scan all of the vehicle's ECUs and detect any fault codes immediately after you plug the scanner into the vehicle's OBD2 port - no button presses required. Additionally, it regathers DTC and I/M readiness information every 30 seconds, simplifying monitor tests. 460T's advanced technology makes it 3X faster than other products.
- [Get RepairSolutions2, the #1 Auto Repair App for Free] - When paired with RepairSolutions2(RS2) App, 460T becomes even more powerful. RS2's Verified Fix Database built by master technicians, provides the parts needed for the repair. Additionally, RS2 gives you access to OEM warranty info, maintenance schedules, TSB, and dealership recall info, making car care easier than ever. RS2 is free with no subscription fees and it stores your car scan reports in the cloud, allowing you to access, share, or print them anytime and anywhere.
Last update on 2026-06-13 / Affiliate links / Images from Amazon Product Advertising API
SEOCONTENT-START
CAMPAIGN BULLETIN
Driver Air Bag Inflator
Voluntary Recall Campaign
Reference: PD104
Date: February 29, 2024
Attention: Retailer Principal, Sales, Parts and Service Managers
SAFETY RECALL
CAMPAIGN ID: PD104 | Original Document
Affected
Models/Years:
Affected Population:
Retailer Inventory:
SERVICE COMM Activation date:
Stop Sale
In Effect
2024 QX60 (L51)
22
3
February 29, 2024
YES
2023-2024 QX50 (J55)
7
2
***** Campaign Summary *****
INFINITI is committed to the safety and security of our clients and their passengers. INFINITI has notified the National Highway Traffic Safety Administration (NHTSA) that it is recalling specific 2024 INFINITI QX60 and 2023-2024 QX50 vehicles.
On affected vehicles, the driver air bag inflator may have been misassembled with gaskets missing, which could allow moisture to enter the inflator and build up over time. Exposure of the inflator propellant to moisture over a significant period of time may have an adverse effect to the propellant and result in a change in pressure of the inflator, which may impact air bag deployment performance. If this occurs, the driver is at risk for injury.
Retailers will replace the front driver air bag assembly with a new one.
***** What Retailers Should Do *****
1. Verify if vehicles are affected by this Voluntary Recall Campaign using Service Comm or DBS National Service History – Open Campaign I.D. PD104
Refer to IPSB15-286 for additional information.
2. Retailers must not sell, lease, trade, rent or loan any vehicles in retailer inventory affected by this recall campaign until after the vehicle has been remedied.
3. If a retailed vehicle affected by this Campaign ID visits the retailer for service, the retailer should inform the client about the recall and communicate that the remedy and parts are available..
4. Once remedied, retailers should submit the claim using the claims coding provided and release the vehicle.
IMPORTANT: It is a violation of Federal law for retailers to sell or deliver new vehicles in their inventory covered by this notification until the campaign’s remedy action is performed.):
CAMPAIGN ID: PD104 Page 2 of 4 | Original Document
***** Release Schedule *****
Parts
Parts for this remedy are on restriction and can be ordered via DBS. Refer to the EPC to determine the correct parts ordering information for this repair.
Special
Tools
• Quick Scan Tool (NI-52352)
Repair
• ITB24-003
Owner Notification
INFINITI will begin notifying owners of all potentially affected vehicles in April 2024 via U.S. Mail.
***** Retailer Responsibility *****
It is the retailer’s responsibility to check Service Comm or DBS National Service History – Open Campaign using the appropriate Campaign I.D. for the campaign status on each vehicle falling within the range of this voluntary safety recall campaign, which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in retailer inventory. If a VIN subject to this recall campaign was part of a retailer trade, the letter associated with that VIN should be forwarded to the appropriate retailer for service completion.
Frequently Asked Questions (FAQ):
Q: Is this a recall?
A. Yes.
Q: Is this a Stop Sale?
A. Yes.
Q What is the reason for the recall?
A. On affected vehicles, the driver air bag inflator may have been misassembled with gaskets missing, which could allow moisture to enter the inflator and build up over time.
Q What is the possible effect of the condition?
A Exposure of the inflator propellant to moisture over a significant period of time may have an adverse effect to the propellant and result in a change in pressure of the inflator, which may impact air bag deployment performance. If this occurs, the driver is at risk for injury.
CAMPAIGN ID: PD104 Page 3 of 4 | Original Document
Q. What will be the corrective action?
A. Retailers will replace the front driver air bag assembly with a new one.
Q. How long will the corrective action take?
A. This service, which is conducted at no charge to you for parts and labor, could take up to one (1.0) hour to complete. However, your INFINITI retailer may require your vehicle for a longer period of time based upon their work schedule.
Q. When will vehicle owners be notified?
A. INFINITI will begin notifying owners of all potentially affected vehicles in April 2024 via U.S. Mail.
Q. Is my vehicle safe to drive?
A. There is no immediate performance impact to the inflator performance without the gasket present, and a repair will be available to customers before any potential performance degradation would occur. If your vehicle is subject to this campaign, you will receive an Owner Notification letter from INFINITI, which will provide instructions on how to remedy your vehicle. Affected owners are encouraged to have their vehicles remedied as soon as possible upon notification.
Q. Is there anything owners can do to mitigate this condition?
A. No.
Q. Are parts readily available?
A. Yes.
Q. Is there any charge for the repair?
A. No. The remedy will be performed for the client free of charge for parts and labor.
Q. Will a courtesy vehicle be provided while the retailer is servicing the vehicle?
A. INFINITI may provide a courtesy vehicle for the client to use while their vehicle is being serviced. Courtesy vehicles are subject to availability and not guaranteed. Please check with your retailer for availability and further details. Rental is available, upon client request, while parts are on order.
EXPENSE CODE
DESCRIPTION
AMOUNT
502
Rental Expense
$180 (Max)
CAMPAIGN ID: PD104 Page 4 of 4 | Original Document
Contact the Warranty Claims Call Center @ 800-933-3712 if additional expense is required. Please refer to the Goodwill rental Guidelines in the APRM for detailed information regarding application of rental reimbursement.
Q. Will I have to take my vehicle back to the selling retailer to have the service performed?
A. No, any authorized INFINITI retailer is able to perform the recall campaign.
For Consumer Affairs: Please inform us of the retailer where you would like to have the corrective action completed.
Q. I have lost confidence in the vehicle. Will INFINITI replace or repurchase the vehicle?
A. The remedy will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle.
Q. What model year vehicles are involved?
A. Certain specific model year 2024 INFINITI QX60 vehicles manufactured from August 11, 2023 to October 3, 2023, and model year 2023-2024 INFINITI QX50 vehicles manufactured from July 19, 2023 to August 24, 2023.
Q. Are you experiencing this condition on any other INFINITI (or Nissan) models?
A. Yes. Affected Nissan vehicles and production term:
2024 Titan vehicles manufactured on October 13, 2023
2023-2024 Sentra vehicles manufactured from July 17, 2023 to October 13, 2023
2024 Frontier vehicles manufactured on October 11, 2023
2023-2024 Versa vehicles manufactured from July 19, 2023 to October 1, 2023
2023-2024 Kicks vehicles manufactured from July 19, 2023 to October 3, 2023
2023-2024 Pathfinder vehicles manufactured from August 2, 2023 to October 6, 2023
2023 Rogue vehicles manufactured from July 28, 2023 to October 19, 2023
(See PD103 announcement for additional information about those models.)
Revision History:
Date
Announcement
Purpose
February 29, 2024
Voluntary Safety Recall Campaign
New Campaign Announcement
**************************************************************************************************************
**************************************************************************************************************
SEOCONTENT-END
This product presentation was made with AAWP plugin.