R24A5 & R24A7 – Driveshaft Can Break – 2011-2013 INFINITI M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, & 2015-2019 Q70L

June 21, 2024 NHTSA CAMPAIGN NUMBER: 24V470000

Driveshaft Can Break

A broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash.

 

NHTSA Campaign Number: 24V470

Manufacturer NissaneBay logo North America, Inc.

Components POWER TRAIN

Potential Number of Units Affected 7,222

 

Summary

NissaneBay logo North America, Inc. (INFINITIeBay logo) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.

 

Remedy

Dealers will replace the driveshaft, free of charge. Owner notification letters are expected to be mailed August 12, 2024. Owners may contact INFINITIeBay logo’s customer service at 1-800-662-6200. INFINITIeBay logo’s numbers for this recall are R24A5 and R24A7.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Infinity has a Recall

 


Description of the Defect:

Due to a supplier specification change, certain INFINITIeBay logo vehicles may contain a propeller shaft with reduced fatigue strength. Over time, this condition may cause the propeller shaft to fracture at the press-fit joint of the ball yoke, and could result in a loss of motive power while driving. An unexpected loss of motive power while driving at high speed may increase the risk of a crash.

Additionally, if the propeller shaft fractures while driving, an affected vehicle may move after placing the shifter into ‘Park.’ If the driver does not engage the parking brake, the potential for movement of the vehicle may increase the risk of injury or crash.

 

Description of Corrective Action:

Retailers will be notified of the recall on June 25, 2024. Beginning August 12, 2024, owners of all potentially affected vehicles will be notified to bring their vehicle to an INFINITIeBay logo retailer for replacement of the propeller shaft. All repairs will be performed free of charge for parts and labor and may take up to one (1.0) hour to complete.

NissaneBay logo/lNFINITI will include a statement in the Part 577 owner notification concerning reimbursement for the cost of obtaining a pre-notification remedy because the subject vehicles are no longer under warranty.

 


26 Affected Products

Vehicles

MAKEMODELYEAR
INFINITIeBay logoM35 HYBRID2012-2013
INFINITIeBay logoM562011-2013
INFINITIeBay logoQ502014-2018
INFINITIeBay logoQ702014-2019
INFINITIeBay logoQ70 HYBRID2014-2018
INFINITIeBay logoQ70L2015-2019

 


3 Associated Documents

Recall 573 Report

RCLRPT-24V470-3395.PDF 216.874KB

 


Miscellaneous Document June 21, 2024 – Defect Information Report

RMISC-24V470-4566.pdf 686.714KB

 


Recall Acknowledgement

RCAK-24V470-2678.pdf 645.769KB

 


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Last update on 2026-05-27 / Affiliate links / Images from Amazon Product Advertising API


 

 


 

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