PC691 – Brake Pedal Assembly Inspection – 2019 Nissan Altima

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March 25, 2019 NHTSA CAMPAIGN NUMBER: 19V235000

Brake Lights May Remain Illuminated

If the brake switch remains in the ON position, the brake lights will remain illuminated when the brakes are not being pressed, which may confuse other drivers. Additionally, the transmission shift lever may be moved out of the Park position without the brake pedal being pressed, allowing the vehicle to roll unexpectedly. Either condition increases the risk of a crash.

 

NHTSA Campaign Number: 19V235

Manufacturer Nissan North America, Inc.

Components EXTERIOR LIGHTING

Potential Number of Units Affected 5,744

 

Summary

Nissan North America, Inc. (Nissan) is recalling certain 2019 Nissan Altima vehicles. The brake switch bracket may be in the incorrect location, which may cause the brake switch to remain on.

 

Remedy

Nissan will notify owners, and dealers will inspect and install a new brake pedal as needed, free of charge. The recall began May 15, 2019. Owners may contact Nissan customer service at 1-800-867-7669.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Nissan has a Recall

 


 

Classification: Reference: Date:
BR19-002 NTB19-027 March 27, 2019

 

VOLUNTARY SAFETY RECALL CAMPAIGN  BRAKE PEDAL INSPECTION

CAMPAIGN ID #: PC691
APPLIED VEHICLES: 2019 Altima (L34)

 

Check Service COMM or Dealer Business Systems (DBS)  National Service History to confirm campaign eligibility.

 

INTRODUCTION

Nissan is conducting this voluntary safety recall campaign on certain specific model year 2019 Altima vehicles. The brake pedal will be inspected and, if necessary, replaced. This service will be performed at no charge to the customer for parts or labor.

 

IDENTIFICATION NUMBER

Nissan has assigned identification number PC691 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign.

 

DEALER RESPONSIBILITY

It is the dealer’s responsibility to check Service COMM or Dealer Business Systems (DBS) National Service History for the campaign status on each vehicle falling within the range of this voluntary safety recall which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in a dealer’s inventory.  Federal law requires that new vehicles in dealer inventory which are the subject of a safety recall must be corrected prior to sale.  Failure to do so can result in civil penalties by the National Highway Traffic Safety Administration.  While federal law applies only to new vehicles, Nissan strongly encourages dealers to correct any used vehicles in their inventory before they are retailed.

Nissan Bulletins are intended for use by qualified technicians, not ‘do-it-yourselfers’.  Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does.  See your Nissan dealer to determine if this applies to your vehicle.

 

SERVICE PROCEDURE

  1. Write down the first six (6) digits of the lot number located on the brake pedal arm as shown in Figure 1 and Figure 2.
  1. Open ASIST.
  2. Select the “Tech Support Info” tab on the left side of the ASIST screen.
  3. Select “Bulletin Support Items.”
  1. Select “Voluntary Safety Recall Campaign – MY2019 Altima; Brake pedal inspection CLICK HERE…”
  1. Input the first 6 digits of the lot number written down in step 1 into both boxes shown in Figure 5, below.
  1. Select “Check.”
  • If the brake pedal is GOOD as shown in Figure 6 on page 5, then the brake pedal DOES NOT need to be replaced and no further action is required.
  • Print the screen in Figure 7 on page 5 and attach it to the repair order.
  • Replace the brake pedal with the one listed in the PARTS INFORMATION section on the last page.
  • Refer to the Electronic Service Manual (ESM) section REPAIR > BRAKES > BRAKE SYSTEM > REMOVAL AND INSTALLATION > BRAKE PEDAL

 

PARTS INFORMATION

DESCRIPTION PART NUMBER QUANTITY
PEDAL ASSY-BRAKE W/BRKT 46501-6CA0A 1 (as needed)
Pin Clevis 46123-03W1A PC691 - Brake Pedal Assembly Inspection - 2019 Nissan Altima | small light 1 (as needed)

 

CLAIMS INFORMATION

Submit a “CM” line claim using the following claims coding:

CAMPAIGN
(“CM”) ID
DESCRIPTION OP CODE FRT
PC691 Inspect brake pedal PC6910 0.3 hrs.
Inspect AND replace brake pedal PC6911 1.1 hrs.

 

AMENDMENT HISTORY

PUBLISHED DATE REFERENCE DESCRIPTION
March 27, 2019 NTB19-027 Original bulletin published

 


CAMPAIGN
BULLETIN

SAFETY RECALL

 

Brake Pedal Assembly Inspection
Voluntary Safety Recall Campaign

 

Reference: PC691
Date: June 4, 2019

 

Attention: Dealer Principal, Sales, Service & Parts Managers

 

IMPORTANT:  It is a violation of Federal law for retailers to sell or deliver vehicles in their    inventory covered by this notification until the campaign action is performed.

UPDATE June 4, 2019
Please discard earlier versions of this bulletin.

The announcement from March 28, 2019 has been revised to include:

  • Parts are no longer on restriction and may be ordered via normal process
  • Parts currently on order in DBS will be fulfilled    

 

Affected Models/Years: Affected Population: Dealer Inventory: SERVICE COMM
Activation date:
Stop Sale  In Effect
2019 Altima (L34) 5,744 2,991 March 28, 2019

YES

 

 

***** Campaign Summary *****

Nissan is committed to the safety and security of our customers and their passengers. Nissan has notified the National Highway Traffic Safety Administration (NHTSA) and Transport Canada that it is recalling certain MY2019 Nissan Altima vehicles to inspect and, if necessary, replace the brake pedal assembly.

Due to a supplier assembly issue that has since been corrected, the stop lamp switch bracket on some of the affected vehicles may have been manufactured out of specification. As a result, the stop lamps may remain illuminated when the service brake is not being applied. This condition could also negate the brake-shift interlock function and allow the vehicle to start and shift out of park without first depressing the brake pedal.

 

***** What Dealers Should Do**** 

  1. Verify if vehicles are affected by this Voluntary Safety Recall Campaign using the following

Service Comm I.D.: PC691

  • New vehicles in dealer inventory can be also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign).
  • Refer to NPSB 15-460 for additional information 
  1. Dealers should not sell, lease, trade, rent or loan any vehicles in dealer inventory or within their control (service loan vehicle, Nissan rental car, etc.) affected by this recall campaign until after the vehicle has been repaired.
  1. Dealers will retrieve the lot number from the brake pedal assembly and enter it into ASIST for any affected vehicles. ASIST will query the lot number entered against a table of affected lot numbers and instruct the dealer to replace the brake pedal assembly or release the vehicle.
    • If no repair is needed, dealers may submit the inspection claim, and release the vehicle with no further action.
    • If repair is needed, dealers will need to order parts using an SVC order in DBS.
      • Once the vehicle has been repaired, submit the claim using the claims coding provided in the repair procedure, and release the vehicle.
      • ASIST will enable the dealers to print the results of the lot number lookup. Dealers are advised to print the results and maintain a copy with their repair orders. 

NOTE:  If part replacement is required, do not submit the claim until parts have been received and the vehicle has been remedied.

 

***** Release Schedule *****

Parts
  • Not all potentially affected vehicles require parts. Nissan estimates ~56% of vehicles will be inspect only and release.
  • Parts are no longer on restriction and may be ordered, if needed, via normal process. Nissan sent an automatic parts shipment to potentially affected dealers on April 1, 2019.
    • Dealers that had inventory or retailed a potentially affected vehicle received two (2) brake pedal assembly parts (46501-6CA0A).
    • Dealers that did not already have stock on hand received one (1) package of ten (10) clevis pins (46123-03W1A). 
  • Parts replaced under this campaign activity may be collected. Follow the attached inspection procedure prior to determining the necessity of replacing any parts.     
  • Pursuant to the policy outlined in the APRM, dealers are expected to comply with the parts return procedure. Dealers will be charged back for parts and labor found to be out of compliance with inspection and repair guidelines.

NOTE: Parts requested are VIN and repair order specific. It is important for dealers to return parts applicable to the VIN and repair order identified.

Repair
  • NTB19-027
Owner
Notification 
Nissan will begin sending notifications to owners of all potentially affected vehicles in April 2019 via U.S. Mail.  

 

 

***** Dealer Responsibility *****

It is the dealer’s responsibility to check Service Comm or DBS National Service History using the appropriate Campaign I.D. for the campaign status on each vehicle falling within the range of this voluntary safety recall campaign, which for any reason enters the service department.  This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in dealer inventory.  If a VIN subject to this recall campaign was part of a dealer trade, the letter associated with that VIN should be forwarded to the appropriate dealer for service completion.

 

NISSAN NORTH AMERICA, INC.

Aftersales DIVISION


Frequently Asked Questions (FAQ):

 

Q. Is this a safety recall?
A. Yes.

 

Q. What is the reason for the safety recall?
A. Due to a supplier assembly issue that has since been corrected, the stop lamp switch bracket on some of the affected vehicles may have been manufactured out of specification. As a result, the stop lamps may remain illuminated when the service brake is not being applied. This condition could also negate the brake-shift interlock function and allow the vehicle to start and shift out of park without first depressing the brake pedal.

 

Q. Is this a Stop Sale?
A. Yes.

 

Q. What will be the corrective action for this voluntary safety recall campaign?
A. Dealers will inspect the lot code of the brake pedal assembly, and, if necessary, replace it.

 

Q. How long will the corrective action take?
A. This free service should take up to one (1) hour to complete but your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule and parts availability should brake pedal assembly replacement be necessary.

 

Q. When will vehicle owners be notified?
A. Nissan will begin sending notifications to owners of all potentially affected vehicles in April 2019 via U.S. Mail.

 

Q. Is my vehicle safe to drive?
A. If your vehicle is subject to this campaign, you will receive an Owner Notification letter from Nissan, which will provide instructions on how to remedy your vehicle. Affected owners are encouraged to have their vehicles inspected, and, if necessary, repaired as soon as possible.

 

Q. Is there anything owners can do to mitigate this condition?
A. No.

 

Q. Are parts readily available?
A. Yes. However, not all potentially affected vehicles require parts. Dealers are asked to perform an inspection to identify if parts are needed.

 

Q. Will a rental vehicle be provided while the dealer is awaiting parts for this recall?
A. Rental is covered by the campaign while parts are on order:

EXPENSE CODE                  DESCRIPTION
502   Rental Ex pense $ 120 (Max)
Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required.  Please refer to WBI17-011 for additional information on application of rental reimbursement.

 

 

Q. Is there any charge for the inspection, and if necessary, repair?
A. No. The remedy will be performed for the customer free of charge for parts and labor.

 

Q. Will I have to take my vehicle back to the selling dealer to have the service performed?

 

A. No, any authorized Nissan dealer is able to perform the recall campaign.

For Consumer Affairs: Please inform us of the dealer where you would like to have the corrective action completed.

 

Q. I have lost confidence in the vehicle. Will Nissan replace or repurchase the vehicle?
A. The remedy will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle.

 

Q. What model year vehicles are involved?
A. Certain MY2019 Nissan Altima (L34) vehicles are potentially affected. Affected vehicles will be visible in Service Comm or DBS National Service History beginning March 28, 2019.

 

Q. Are you experiencing this condition on any other Nissan (or INFINITI) models?
A. No.

 

 

Revision History: 

Date Announcement Purpose
March 28, 2019 Original Document New campaign announcement
June 4,2019 REVISION 1 Parts are no longer restricted

 


OWNER NOTIFICATION
NOTIFICACIÓN PROPRIETARIO
NHTSA RECALL 19V-235

 

Dear Altima Owner:

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

Nissan has decided that a defect which relates to motor vehicle safety exists in Model Year 2019 Nissan Altima vehicles.  Our records indicate that you own or lease the Nissan vehicle identified by the VIN on the inside of this notice.

 

Reason for Recall
Motivo del Retiro

On some of the potentially affected vehicles, an out-of-specification welding operation may cause the brake switch to be out of position, preventing the brake switch pin from making appropriate contact with the brake switch plate.  If this condition occurs, it could cause the stop lamps (brake lights) to remain illuminated when the service brakes are not being applied, increasing the risk of a crash. This condition could also negate the brake-shift interlock system and allow the gear shifter to be inadvertently shifted without depressing the service brake.  If this were to occur, this could increase the risk of a rollaway if the vehicle is inadvertently shifted out of the Park position.

 

What Nissan Will Do
Qué Hará Nissan

Owners of all potentially affected vehicles are being notified to take their vehicle to a Nissan dealer where the dealer will inspect the production lot number on your vehicle’s brake pedal assembly.  If it is affected, the brake pedal assembly will be replaced with a new one.  This free service should take around 1.5 hours to complete if the brake pedal assembly needs replacement, but your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule.

 

What You Should Do
Qué Debes Hacer

Contact any Nissan dealer at your earliest convenience to have your vehicle remedied.  Please bring this notice with you to your service appointment.  For more information about the recall, please visit https://nna.secure.force.com/recall?camp=PC691.

Para reparar tu vehículo, comunícate con cualquier concesionario Nissan a la mayor brevedad. Se requiere que traigas esta notificación el día de tu cita. https://nna.secure.force.com/recall?camp=PC691.

If the dealer fails to, or is unable to make the necessary repairs free of charge, you may contact the National Consumer Affairs Department, Nissan North America, Inc. P.O. Box 685003, Franklin, TN 37068-5003. The toll free number is 1-800-867-7669.

Si el concesionario no cumple, o no le es posible realizar las reparaciones necesarias sin cargos, puedes contactar al Departamento Nacional de Asuntos del Consumidor a: National Consumer Affairs Department, Nissan North America, Inc. P.O. Box 685003, Franklin, TN 37068-5003. El número libre de cargos es 1-800-867-7669.

You may also submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.   Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.

Thank you for your cooperation.  We appreciate your Nissan ownership and apologize for any inconvenience this may cause you.

Gracias por tu cooperación. Agradecemos tu patrocinio como dueño de un Nissan y te ofrecemos nuestras disculpas por cualquier inconveniente que esto pueda ocasionar.

 


1 Affected Product

Vehicle

MAKE MODEL YEAR
NISSAN ALTIMA 2019

 


11 Associated Documents

Manufacturer Notices(to Dealers,etc) – PC691 – Automatic Parts Shipment

RCMN-19V235-4388.pdf 119.734KB

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Defect Notice 573 Report

RCLRPT-19V235-8762.PDF 214.155KB

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Recall Acknowledgement

RCAK-19V235-4434.pdf 245.255KB

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DEFECT INFORMATION REPORT March 25, 2019

RMISC-19V235-7985.pdf 74.523KB

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Manufacturer Notices(to Dealers,etc) – NISSAN CAMPAIGN BULLETIN Brake Pedal Assembly Inspection Voluntary Safety Recall Campaign Reference: PC691 Date: March 28, 2019

RCMN-19V235-0171.pdf 575.804KB

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Remedy Instructions and TSB

RCRIT-19V235-5801.pdf 1132.476KB

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Manufacturer Notices(to Dealers,etc) – CAMPAIGN BULLETIN Brake Pedal Assembly Inspection Voluntary Safety Recall Campaign Reference: PC691 Date: June 4, 2019

RCMN-19V235-5710.pdf 620.118KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-19V235-0479.pdf 410.007KB

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Recall Quarterly Report #2, 2019-3

RCLQRT-19V235-6751.PDF 211.23KB

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Recall Quarterly Report #1, 2019-2

RCLQRT-19V235-6871.PDF 211.134KB

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Recall Quarterly Report #3, 2019-4

RCLQRT-19V235-9172.PDF 211.317KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V235&docType=RCL

 


 

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