Voluntary Recall Campaign PC673 – Generator Harness – 2017-2019 Nissan Titan

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June 26, 2019 NHTSA CAMPAIGN NUMBER: 19V495000

Alternator Harness may Short

An electrical short may cause an engine stall, increasing the risk of a crash. In addition, it increases the risk of a fire.

 

NHTSA Campaign Number: 19V495

Manufacturer Nissan North America, Inc.

Components ELECTRICAL SYSTEM

Potential Number of Units Affected 91,319

 

Summary

Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 gasoline, light duty, Titan vehicles. The alternator harness may have been damaged during the engine installation process, possibly resulting in an electrical short.

 

Remedy

Nissan will notify owners, and dealers will inspect the alternator harness for the proper routing and any damage. The harness will be clipped into the correct position or replaced as necessary, free of charge. The recall began August 8, 2019. Owners may contact Nissan customer service at 1-800-867-7669.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Nissan has a Recall

 


SAFETY RECALL

 

CAMPAIGN  BULLETIN

Generator Harness
Voluntary Recall Campaign

Reference: PC673
Date: June 27, 2019

Attention: Dealer Principal, Sales, Service & Parts Managers

IMPORTANT:  It is a violation of Federal law for retailers to sell or deliver vehicles in their inventory covered by this notification until the campaign action is performed. 

 

Affected Models/Years: Affected
Population:
Dealer
Inventory:
SERVICE
COMM
Activation
date:
Stop Sale
In Effect
MY2017-19 Titan (A61) equipped with VK56 Engine Type ONLY 91,319 512 June 27, 2019 YES

 

 

*****Dealer Announcement*****

Nissan is reclassifying the previously announced quality action (under the same campaign ID) as a Voluntary Safety Recall to inspect the generator harness on certain Titan (A61) half-ton trim level vehicles, VK56 Engine only.  Due to a manufacturing issue that has since been corrected, certain vehicles may have had the engine sub-harness damaged during the assembly process.  As a result, an electrical short may occur and may cause the customer to experience abnormal electrical activity (intermittent radio, flickering lights, battery discharge, etc.).  In rare cases, the short may result in an engine compartment thermal incident.

 

*****What Dealers Should Do***** 

  1. Verify if vehicles are affected by this Voluntary Safety Recall using Service Comm or DBS National Service History – Open Campaigns I.D. PC673
    • New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign).
      • Refer to NPSB 15-460 for additional information
    • Please continue to check newly arriving inventory for campaign 
  1. Dealers must not sell, lease, trade, rent, or loan any vehicles in dealer inventory affected by this recall campaign until the vehicle has been inspected and, if necessary, repaired.
  1. Dealers should use NTB19-053 to inspect and, if necessary, remedy any vehicles subject to this campaign.
  1. Upon completion of the inspection, and if necessary repair, the service department should submit the applicable warranty claim for the action performed so it can be closed on SERVICE COMM.

 

***** Release Schedule *****

Parts
  • Most vehicles will be inspection only and not require parts. The expected incident rate requiring parts is less than 0.25%
  • Parts for this campaign are available and are orderable as needed. Part numbers may vary and should not be stocked.
  • Parts replaced under this campaign activity may be collected. Follow the inspection procedure in the campaign bulletin prior to determining the necessity of replacing any parts.
    • Pursuant to APRM warranty parts return program policy, dealers are expected to comply with the parts return procedure. Dealers will be charged back for parts and labor found to be out of compliance with inspection and repair guidelines.
  • NOTE: Parts requested are VIN and repair order specific. It is important for dealers to return parts applicable to the VIN and repair order identified.
Repair NTB19-053
Owner
Notification 
Nissan will begin notifying owners of all potentially affected vehicles in July 2019 via U.S. Mail.

 

 

***** Dealer Responsibility *****

It is the dealer’s responsibility to check Service Comm or DBS National Service History using the appropriate Campaign I.D. for the campaign status on each vehicle falling within the range of this voluntary recall campaign, which for any reason enters the service department.  This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in new vehicle inventory.  If a VIN subject to this recall campaign was part of a dealer trade, the letter associated with that VIN should be forwarded to the appropriate dealer for service completion.

 

NISSAN NORTH AMERICA, INC.

Aftersales DIVISION


Frequently Asked Questions (FAQ): 

 

Q. Is this a safety recall? 

A. Yes, a Stop Sale is in effect.

 

Q. What is the reason for the recall?

A. Due to a manufacturing issue at the plant that has since been corrected, certain Titan (A61) half-ton trim level vehicles, VK56 Engine Only, may have had the engine subharness damaged during the assembly process.

 

Q. What is the possible effect of the condition?

A. If the engine sub-harness was damaged, an electrical short may occur and may cause the customer to experience abnormal electrical activity (intermittent radio, flickering lights, battery discharge, etc.).

This condition may prevent the battery from charging and lead to battery discharge. If the condition worsens, the vehicle will operate at reduced power and may result in an engine stall while driving. In rare cases, the short may result in an engine compartment thermal incident.

 

Q. What will be the corrective action for this voluntary recall campaign?

A. Dealers will inspect and, if necessary, replace the damaged harness.

 

Q. How long will the corrective action take?

A. This free service could take less than an hour to inspect and up to two (2) hours if repairs are necessary, but your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule and parts availability should the harness replacement be necessary.

 

Q. When will vehicle owners be notified? 

A. Nissan will begin sending notifications to owners of all potentially affected vehicles in July 2019 via U.S. Mail.

 

Q. Is my vehicle safe to drive?

A. If your vehicle is subject to this campaign, you will receive an Owner Notification letter from Nissan, which will provide instructions on how to remedy your vehicle. Affected owners are encouraged to have their vehicles inspected, and, if necessary, repaired as soon as possible upon notification.

 

Q. Is there anything owners can do to mitigate this condition?

A. No.

 

Q. Are parts readily available?

A. Yes. Nissan estimates less than 0.25% of vehicles will require parts. Dealers may order parts as needed after the inspection, as part numbers may vary.

 

Q. Will a rental vehicle be provided while the dealer is servicing the vehicle?

A. Yes. Complimentary alternate transportation is available if your vehicle requires parts replacement.

EXPENSE CODE DESCRIPTION AMOUN
502 Rental Expense $120 (Max)
Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required.  Please refer to WBI17-011 for additional information on application of rental reimbursement.

 

 

Q. Is there any charge for the inspection, and if necessary, repair?

A. No. The inspection and, if necessary, remedy will be performed for the customer free of charge for parts and labor.

 

Q. Will I have to take my vehicle back to the selling dealer to have the service performed?

A. No, any authorized Nissan dealer is able to perform the recall campaign.

For Consumer Affairs: Please inform us of the dealer where you would like to have the corrective action completed.

 

Q. I have lost confidence in the vehicle. Will Nissan replace or repurchase the vehicle?

A. The remedy will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle.

 

Q. What model year vehicles are involved?

A. Certain MY2017-19 Nissan Titan (A61) vehicles manufactured between April 14, 2016 and October 8, 2018 at the Canton, MS plant in the USA.

 

Q. Are you experiencing this condition on any other Nissan (or INFINITI) models?

A. No.

 

Revision History:

Date Announcement Purpose
December 13, 2018 Quality Action New campaign announcement
June 27, 2019 Voluntary Safety Recall Update to Voluntary Safety Recall Campaign Announcement Additional VINs added

 


 

Classification: Reference: Date:
EL19-019 NTB19-053 June 26, 2019

 

VOLUNTARY SAFETY RECALL CAMPAIGN
2017-2019 TITAN; GENERATOR HARNESS

 

CAMPAIGN ID #: PC673

APPLIED VEHICLES: 2017-2019 Titan (A61)

APPLIED ENGINE: Gasoline V8 (VK56VD)

 

Check Service COMM or Dealer Business Systems (DBS)  National Service History to confirm campaign eligibility.

 

INTRODUCTION

Nissan is conducting this voluntary safety recall campaign on certain specific model year 2017-2019 Titan vehicles to inspect and, if necessary, replace the generator harness (Engine No. 2 Harness). This service will be performed at no charge to the customer for parts or labor.

 

IDENTIFICATION NUMBER

Nissan has assigned identification number PC673 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign.

 

DEALER RESPONSIBILITY

It is the dealer’s responsibility to check Service COMM or Dealer Business Systems (DBS) National Service History for the campaign status on each vehicle falling within the range of this voluntary safety recall which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in a dealer’s inventory.  Federal law requires that new vehicles in dealer inventory which are the subject of a safety recall must be corrected prior to sale.  Failure to do so can result in civil penalties by the National Highway Traffic Safety Administration.  While federal law applies only to new vehicles, Nissan strongly encourages dealers to correct any used vehicles in their inventory before they are retailed.

 

SERVICE PROCEDURE

  1. Open the hood.
  1. Look down into the area referenced in Figure 1.

 

generator harnessFigure 1

 

  1. Locate the generator harness.
  1. Visually inspect the generator harness routing (Figure 2 shows a properly routed generator harness).

 

NOTE: The generator harness is highlighted with yellow dashes.

generator harnessFigure 2

 

  • Follow the length of the generator harness and ensure the harness is not trapped, pinched, or cut (Figure 3 and Figure 4 show an improperly routed generator harness).

generator harnessFigure 3

 

generator harnessFigure 4

 

  • The two (2) generator harness retaining clip clamps should be fully locked around the generator harness.

generator harnessFigure 5

 

  • The two (2) generator harness retaining clips should be fully locked into the generator harness brackets.
  • Ensure the generator harness brackets are not bent which could allow the generator harness to rub on the control arm bolt.

generator harnessFigure 6

 

  • If the generator harness IS NOT routed correctly, go to step 5.
  • If the generator harness IS routed correctly, go to step 6.
  1. Closely inspect the generator harness in the area where it is misrouted.
  • If there is NO VISIBLE DAMAGE of any kind to any of the wires within the generator harness, properly route and secure the harness, and ensure the generator harness outer covering is sufficient. Continue to step 6.
  • If there is VISIBLE DAMAGE to any of the individual wires within the generator harness, replace the generator harness shown in Figure 7 and highlighted in yellow. Skip to step 7.
  1. Close the hood, and submit a warranty claim using OP Code PC6730 (See CLAIMS INFORMATION on the last page).
  1. Close the hood and submit a warranty claim using OP Code PC6731 (See CLAIMS INFORMATION on the last page).

generator harnessFigure 7

 

PARTS INFORMATION

DESCRIPTION PART NUMBER QUANTITY
HARNESS ASSY-ENGINE

(generator harness)

(1) 1

 

(1)    Use the VIN of the applied vehicle and reference the Electronic Parts Catalog (EPC).

 

CLAIMS INFORMATION

Submit a “CM” line claim using the following claims coding:

CAMPAIGN (“CM”) ID DESCRIPTION OP CODE FRT
PC673 Inspect Generator Harness PC6730 0.2 hrs
Inspect And Replace Generator Harness PC6731 1.6 hrs

 

AMENDMENT HISTORY

PUBLISHED DATE REFERENCE DESCRIPTION
June 26, 2019 NTB19-053 Original bulletin published

 


NHTSA RECALL 19V-495

 

OWNER NOTIFICATION
NOTIFICACIÓN PROPRIETARIO

 

Dear Titan Owner:

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

Nissan has decided that a defect which relates to motor vehicle safety exists in certain Model Year 2017-2019 Nissan Titan vehicles.  Our records indicate that you own or lease the Nissan vehicle subject to this recall as identified by the VIN on the inside of this notice.

 

Reason for Recall
Motivo del Retiro

On certain vehicles, the alternator harness may have been damaged during installation.  As a result, an electrical short may occur and may cause abnormal electrical activity.  This condition may prevent the battery from charging, and over time, lead the battery to discharge.  At low battery voltage, the vehicle’s electrical components may flicker and turn off. The vehicle will operate at reduced power and if the condition worsens, an engine stall may occur while driving.  The electrical short may lead to a fire.

 

What Nissan Will Do
Qué Hará Nissan

Your Nissan dealer will inspect your alternator harness for damage.  If your vehicle is affected, the harness will be replaced with a new one.  This free service should take up to two (2) hours to complete if the alternator harness needs replacement, but your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule.

 

What You Should Do
Qué Debes Hacer

Contact any Nissan dealer at your earliest convenience to schedule an appointment to have your vehicle remedied.  Please bring this notice with you to your service appointment.  If you paid to have your alternator harness replaced due to damage prior to this campaign, you may be eligible for reimbursement of the related expense.  For more information about the recall, please visit https://nna.secure.force.com/recall?camp=PC673.

Para reparar tu vehículo, comunícate con cualquier concesionario Nissan a la mayor brevedad. Se requiere que traigas esta notificación el día de tu cita.  Se requiere que traigas esta notificación el día de tu cita.

https://nna.secure.force.com/recall?camp=PC673.

If the dealer fails to, or is unable to make the necessary repairs free of charge, you may contact the National Consumer Affairs Department, Nissan North America, Inc. P.O. Box 685003, Franklin, TN 37068-5003. The toll free number is 1-800-867-7669.

Si el concesionario no cumple, o no le es posible realizar las reparaciones necesarias sin cargos, puedes contactar al Departamento Nacional de Asuntos del Consumidor a: National Consumer Affairs Department, Nissan North America, Inc. P.O. Box 685003, Franklin, TN 37068-5003. El número libre de cargos es 1-800-867-7669.

You may also submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.   Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.

 

Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.

 

Thank you for your cooperation.  We appreciate your Nissan ownership and apologize for any inconvenience this may cause you.

 

Gracias por tu cooperación. Agradecemos tu patrocinio como dueño de un Nissan y te ofrecemos nuestras disculpas por cualquier inconveniente que esto pueda ocasionar.

 



3 Affected Products

Vehicle

MAKE MODEL YEAR
NISSAN TITAN 2017-2019

 


11 Associated Documents

Recall Quarterly Report #1, 2019-3

RCLQRT-19V495-4652.PDF 211.128KB

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Recall Quarterly Report #2, 2019-4

RCLQRT-19V495-1846.PDF 211.233KB

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DEFECT INFORMATION REPORT

RMISC-19V495-3332.pdf 455.958KB

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Recall 573 Report-Amendment 1

RCLRPT-19V495-1243.PDF 213.688KB

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Recall Acknowledgement

RCAK-19V495-3181.pdf 249.706KB

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Defect Notice 573 Report

RCLRPT-19V495-5049.PDF 213.703KB

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DEFECT INFORMATION REPORT June 26, 2019

RMISC-19V495-0141.pdf 450.869KB

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Remedy Instructions and TSB

RCRIT-19V495-9395.pdf 769.838KB

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Manufacturer Notices(to Dealers,etc) – NISSAN CAMPAIGN BULLETIN Generator Harness Voluntary Recall Campaign Reference: PC673 Date: June 27, 2019

RCMN-19V495-8848.pdf 179.073KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-19V495-3560.pdf 406.195KB

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Recall Quarterly Report #3, 2020-1

RCLQRT-19V495-2233.PDF 211.317KB

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V495&docType=RCL

 


 

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  • HIGH-PERFORMANCE JUMP STARTING - This jump starter's powerful 1500 A peak current quickly starts low-voltage and fully-drained batteries. This jump starter battery pack has a 45 C high-rate lithium battery that can start 6.0 L gas/3.0 L diesel engines and other 12 V vehicles like motorcycles, cars, SUVs, pickups, or lawnmowers.
  • ULTRA POWERFUL BOOST - The smart boost mode automatically detects the battery's voltage. When the voltage is less than 9 V, the indicator flashes green; this unlocks the "BOOST" button, which can be pressed to start fully-drained batteries.
  • ORIGINAL CHARGER FOR IMPROVED PROTECTION - The included original 10 W wall charger better protects the S8 Car Battery Jump Starter from excessive heat damage, loose ports, battery bulging, battery expansion, and more.
  • COMPREHENSIVE SAFETY - This portable lithium car jump starter has 8 integrated protections including reverse polarity, reverse connection, overcurrent, overvoltage, overload, overcharge, over discharge, and short circuit protection. Ensure your trip is safe and smooth.
  • PORTABLE & COMPACT - With an overall size of 7.9*4.5*3.7" and a item weight of 0.95 lbs, it is very easy to store in a car or a travel bag. Compared with bulky lead-acid jump starters, this compact jump starter brings more convenience and peace of mind to your trip.
SaleBestseller No. 10
YABER Car Jump Starter 2000A Portable Car Battery Jump Starter (7.0L Gas/5.5L Diesel) 12V Battery Jump Box with Smart Safety Jumper Cables, LED Flashlight, Compact Size
  • 【 2000A CAR JUMP STARTER 】 With 2000A peak current, the car battery jump starter can easily start 12V vehicles (up to 7.0L petrol or 5.5L diesel engines) in seconds, this powerful jump start battery pack can achieve to jump car, truck, and motorcycle and SUVs in extreme temperatures (-4°F~140°F)
  • 【 MORE THAN A JUMP STARTER】 Featuring a capacity of 12000mAh, the battery jumper starter portable can work as a portable power bank charging your phones, tablets, cameras, or other devices quickly during your travels
  • 【 A LIFESAVER IN THE DARK 】 YR200 car jumper starter portable has 3 LED light modes (Flashlight, SOS, Strobe). In emergency, this car battery charger jump starter portable is a lifesaver in the low light when camping, picnicking, or breakdown on an adventure trip.
  • 【 ROBUST COVER & IP66 WATERPROOF 】 Thanks to the robust cover, the portable car jump starter can be protected from bumps or dust. What's more, the jump box for car battery is IP66 waterproof and can even be used in rainy weather
  • 【 COMPACT & EASY CARRY 】 This emergency portable jump starter adopts compact and lightweight design, measures only 5.52 *3.35*1.06in, only weighs 0.72Ib, is easy to carry on

Last update on 2024-03-03 / Affiliate links / Images from Amazon Product Advertising API

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