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June 26, 2019 NHTSA CAMPAIGN NUMBER: 19V495000
An electrical short may cause an engine stall, increasing the risk of a crash. In addition, it increases the risk of a fire.
NHTSA Campaign Number: 19V495
Manufacturer Nissan
North America, Inc.
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 91,319
Summary
Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 gasoline, light duty, Titan vehicles. The alternator harness may have been damaged during the engine installation process, possibly resulting in an electrical short.
Remedy
Nissan will notify owners, and dealers will inspect the alternator harness for the proper routing and any damage. The harness will be clipped into the correct position or replaced as necessary, free of charge. The recall began August 8, 2019. Owners may contact Nissan customer service at 1-800-867-7669.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Nissan has a Recall
| SAFETY RECALL |
CAMPAIGN BULLETIN
Generator Harness
Voluntary Recall Campaign
Reference: PC673
Date: June 27, 2019
Attention: Dealer Principal, Sales, Service & Parts Managers
IMPORTANT: It is a violation of Federal law for retailers to sell or deliver vehicles in their inventory covered by this notification until the campaign action is performed.
| Affected Models/Years: | Affected Population: | Dealer Inventory: | SERVICE COMM Activation date: | Stop Sale In Effect |
|---|---|---|---|---|
| MY2017-19 Titan (A61) equipped with VK56 Engine Type ONLY | 91,319 | 512 | June 27, 2019 | YES |
*****Dealer Announcement*****
Nissan is reclassifying the previously announced quality action (under the same campaign ID) as a Voluntary Safety Recall to inspect the generator harness on certain Titan (A61) half-ton trim level vehicles, VK56 Engine only. Due to a manufacturing issue that has since been corrected, certain vehicles may have had the engine sub-harness damaged during the assembly process. As a result, an electrical short may occur and may cause the customer to experience abnormal electrical activity (intermittent radio, flickering lights, battery discharge, etc.). In rare cases, the short may result in an engine compartment thermal incident.
*****What Dealers Should Do*****
- Verify if vehicles are affected by this Voluntary Safety Recall using Service Comm or DBS National Service History – Open Campaigns I.D. PC673
- New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign).
- Refer to NPSB 15-460 for additional information
- Please continue to check newly arriving inventory for campaign
- New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign).
- Dealers must not sell, lease, trade, rent, or loan any vehicles in dealer inventory affected by this recall campaign until the vehicle has been inspected and, if necessary, repaired.
- Dealers should use NTB19-053 to inspect and, if necessary, remedy any vehicles subject to this campaign.
- Upon completion of the inspection, and if necessary repair, the service department should submit the applicable warranty claim for the action performed so it can be closed on SERVICE COMM.
***** Release Schedule *****
| Parts |
|
| Repair | NTB19-053 |
| Owner Notification | Nissan will begin notifying owners of all potentially affected vehicles in July 2019 via U.S. Mail. |
***** Dealer Responsibility *****
It is the dealer’s responsibility to check Service Comm or DBS National Service History using the appropriate Campaign I.D. for the campaign status on each vehicle falling within the range of this voluntary recall campaign, which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in new vehicle inventory. If a VIN subject to this recall campaign was part of a dealer trade, the letter associated with that VIN should be forwarded to the appropriate dealer for service completion.
NISSAN NORTH AMERICA, INC.
Aftersales DIVISION
Frequently Asked Questions (FAQ):
Q. Is this a safety recall?
A. Yes, a Stop Sale is in effect.
Q. What is the reason for the recall?
A. Due to a manufacturing issue at the plant that has since been corrected, certain Titan (A61) half-ton trim level vehicles, VK56 Engine Only, may have had the engine subharness damaged during the assembly process.
Q. What is the possible effect of the condition?
A. If the engine sub-harness was damaged, an electrical short may occur and may cause the customer to experience abnormal electrical activity (intermittent radio, flickering lights, battery discharge, etc.).
This condition may prevent the battery from charging and lead to battery discharge. If the condition worsens, the vehicle will operate at reduced power and may result in an engine stall while driving. In rare cases, the short may result in an engine compartment thermal incident.
Q. What will be the corrective action for this voluntary recall campaign?
A. Dealers will inspect and, if necessary, replace the damaged harness.
Q. How long will the corrective action take?
A. This free service could take less than an hour to inspect and up to two (2) hours if repairs are necessary, but your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule and parts availability should the harness replacement be necessary.
Q. When will vehicle owners be notified?
A. Nissan will begin sending notifications to owners of all potentially affected vehicles in July 2019 via U.S. Mail.
Q. Is my vehicle safe to drive?
A. If your vehicle is subject to this campaign, you will receive an Owner Notification letter from Nissan, which will provide instructions on how to remedy your vehicle. Affected owners are encouraged to have their vehicles inspected, and, if necessary, repaired as soon as possible upon notification.
Q. Is there anything owners can do to mitigate this condition?
A. No.
Q. Are parts readily available?
A. Yes. Nissan estimates less than 0.25% of vehicles will require parts. Dealers may order parts as needed after the inspection, as part numbers may vary.
Q. Will a rental vehicle be provided while the dealer is servicing the vehicle?
A. Yes. Complimentary alternate transportation is available if your vehicle requires parts replacement.
| EXPENSE CODE | DESCRIPTION | AMOUN |
| 502 | Rental Expense | $120 (Max) |
| Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required. Please refer to WBI17-011 for additional information on application of rental reimbursement. | ||
Q. Is there any charge for the inspection, and if necessary, repair?
A. No. The inspection and, if necessary, remedy will be performed for the customer free of charge for parts and labor.
Q. Will I have to take my vehicle back to the selling dealer to have the service performed?
A. No, any authorized Nissan dealer is able to perform the recall campaign.
For Consumer Affairs: Please inform us of the dealer where you would like to have the corrective action completed.
Q. I have lost confidence in the vehicle. Will Nissan replace or repurchase the vehicle?
A. The remedy will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle.
Q. What model year vehicles are involved?
A. Certain MY2017-19 Nissan Titan (A61) vehicles manufactured between April 14, 2016 and October 8, 2018 at the Canton, MS plant in the USA.
Q. Are you experiencing this condition on any other Nissan (or INFINITI) models?
A. No.
Revision History:
| Date | Announcement | Purpose |
|---|---|---|
| December 13, 2018 | Quality Action | New campaign announcement |
| June 27, 2019 | Voluntary Safety Recall | Update to Voluntary Safety Recall Campaign Announcement Additional VINs added |
| Classification: | Reference: | Date: |
| EL19-019 | NTB19-053 | June 26, 2019 |
VOLUNTARY SAFETY RECALL CAMPAIGN
2017-2019 TITAN; GENERATOR HARNESS
CAMPAIGN ID #: PC673
APPLIED VEHICLES: 2017-2019 Titan (A61)
APPLIED ENGINE: Gasoline V8 (VK56VD)
Check Service COMM or Dealer Business Systems (DBS) National Service History to confirm campaign eligibility.
INTRODUCTION
Nissan is conducting this voluntary safety recall campaign on certain specific model year 2017-2019 Titan vehicles to inspect and, if necessary, replace the generator harness (Engine No. 2 Harness). This service will be performed at no charge to the customer for parts or labor.
IDENTIFICATION NUMBER
Nissan has assigned identification number PC673 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign.
DEALER RESPONSIBILITY
It is the dealer’s responsibility to check Service COMM or Dealer Business Systems (DBS) National Service History for the campaign status on each vehicle falling within the range of this voluntary safety recall which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in a dealer’s inventory. Federal law requires that new vehicles in dealer inventory which are the subject of a safety recall must be corrected prior to sale. Failure to do so can result in civil penalties by the National Highway Traffic Safety Administration. While federal law applies only to new vehicles, Nissan strongly encourages dealers to correct any used vehicles in their inventory before they are retailed.
SERVICE PROCEDURE
- Open the hood.
- Look down into the area referenced in Figure 1.
- The generator harness is located between the yellow engine oil dipstick and the power steering pump.
Figure 1
- Locate the generator harness.
- Visually inspect the generator harness routing (Figure 2 shows a properly routed generator harness).
NOTE: The generator harness is highlighted with yellow dashes.
Figure 2
- Follow the length of the generator harness and ensure the harness is not trapped, pinched, or cut (Figure 3 and Figure 4 show an improperly routed generator harness).
Figure 3
Figure 4
- The two (2) generator harness retaining clip clamps should be fully locked around the generator harness.
Figure 5
- The two (2) generator harness retaining clips should be fully locked into the generator harness brackets.
- Ensure the generator harness brackets are not bent which could allow the generator harness to rub on the control arm bolt.
Figure 6
- If the generator harness IS NOT routed correctly, go to step 5.
- If the generator harness IS routed correctly, go to step 6.
- Closely inspect the generator harness in the area where it is misrouted.
- If there is NO VISIBLE DAMAGE of any kind to any of the wires within the generator harness, properly route and secure the harness, and ensure the generator harness outer covering is sufficient. Continue to step 6.
- If there is VISIBLE DAMAGE to any of the individual wires within the generator harness, replace the generator harness shown in Figure 7 and highlighted in yellow. Skip to step 7.
- Close the hood, and submit a warranty claim using OP Code PC6730 (See CLAIMS INFORMATION on the last page).
- Close the hood and submit a warranty claim using OP Code PC6731 (See CLAIMS INFORMATION on the last page).
Figure 7
PARTS INFORMATION
| DESCRIPTION | PART NUMBER | QUANTITY |
| HARNESS ASSY-ENGINE
(generator harness) | (1) | 1 |
(1) Use the VIN of the applied vehicle and reference the Electronic Parts Catalog (EPC).
CLAIMS INFORMATION
Submit a “CM” line claim using the following claims coding:
| CAMPAIGN (“CM”) ID | DESCRIPTION | OP CODE | FRT |
| PC673 | Inspect Generator Harness | PC6730 | 0.2 hrs |
| Inspect And Replace Generator Harness | PC6731 | 1.6 hrs |
AMENDMENT HISTORY
| PUBLISHED DATE | REFERENCE | DESCRIPTION |
| June 26, 2019 | NTB19-053 | Original bulletin published |
NHTSA RECALL 19V-495
OWNER NOTIFICATION
NOTIFICACIÓN PROPRIETARIO
Dear Titan Owner:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Nissan has decided that a defect which relates to motor vehicle safety exists in certain Model Year 2017-2019 Nissan Titan vehicles. Our records indicate that you own or lease the Nissan vehicle subject to this recall as identified by the VIN on the inside of this notice.
Reason for Recall
Motivo del Retiro
On certain vehicles, the alternator harness may have been damaged during installation. As a result, an electrical short may occur and may cause abnormal electrical activity. This condition may prevent the battery from charging, and over time, lead the battery to discharge. At low battery voltage, the vehicle’s electrical components may flicker and turn off. The vehicle will operate at reduced power and if the condition worsens, an engine stall may occur while driving. The electrical short may lead to a fire.
What Nissan Will Do
Qué Hará Nissan
Your Nissan dealer will inspect your alternator harness for damage. If your vehicle is affected, the harness will be replaced with a new one. This free service should take up to two (2) hours to complete if the alternator harness needs replacement, but your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule.
What You Should Do
Qué Debes Hacer
Contact any Nissan dealer at your earliest convenience to schedule an appointment to have your vehicle remedied. Please bring this notice with you to your service appointment. If you paid to have your alternator harness replaced due to damage prior to this campaign, you may be eligible for reimbursement of the related expense. For more information about the recall, please visit https://nna.secure.force.com/recall?camp=PC673.
Para reparar tu vehículo, comunícate con cualquier concesionario Nissan a la mayor brevedad. Se requiere que traigas esta notificación el día de tu cita. Se requiere que traigas esta notificación el día de tu cita.
If the dealer fails to, or is unable to make the necessary repairs free of charge, you may contact the National Consumer Affairs Department, Nissan North America, Inc. P.O. Box 685003, Franklin, TN 37068-5003. The toll free number is 1-800-867-7669.
Si el concesionario no cumple, o no le es posible realizar las reparaciones necesarias sin cargos, puedes contactar al Departamento Nacional de Asuntos del Consumidor a: National Consumer Affairs Department, Nissan North America, Inc. P.O. Box 685003, Franklin, TN 37068-5003. El número libre de cargos es 1-800-867-7669.
You may also submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov. Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
Thank you for your cooperation. We appreciate your Nissan ownership and apologize for any inconvenience this may cause you.
Gracias por tu cooperación. Agradecemos tu patrocinio como dueño de un Nissan y te ofrecemos nuestras disculpas por cualquier inconveniente que esto pueda ocasionar.
SEOCONTENT-START
July 18, 2019
Mr. Jeff Giuseppe
Acting Associate Administrator for Enforcement
National Highway Traffic Safety Administration
Attn: Recall Management Division (NVS-215)
Room W48-302
1200 New Jersey Avenue, SE
Washington, D.C. 20590
Dear Mr. Giuseppe:
We are transmitting the enclosed supplement to the Defect Information Report
filed on June 26, 2019. This supplement updates section 6, Chronology of
Principle Events.
Very truly,
Derek Latta
Manager,
Technical Compliance
Encl.
Nissan North America, Inc.
One Nissan Way
Franklin, TN 37067
Mailing Address:
PO Box 685001
Franklin, TN 37068
DEFECT INFORMATION REPORT
1. Manufacturer:
Nissan North America, Inc., Canton Plant
2. Vehicles Potentially Involved:
Certain Model Year 2017-2019 Nissan Titan vehicles equipped with gasoline
engines manufactured from April 14, 2016 (Start of Production) to October 8,
2018 at the Canton, Mississippi plant.
No other Nissan (or Infiniti) vehicles are affected by this issue because this
report applies only to certain vehicles equipped during a defined time period.
Vehicles manufactured outside the above production ranges are unaffected,
based on manufacturing production records.
The name, description and part number of the recalled component is below:
Part Name Part Description Part Number(s)
HARNESS ASSY ENGINE Alternator Harness 24077-EZ00B
3. Total Number of Vehicles Potentially Involved:
Approximately 91,319 Model Year Nissan Titan vehicles are subject to this
recall.
This total includes approximately 12,735 Nissan Titan vehicles subject to a
dealer quality action initiated in December 2018.
4. Percentage of Vehicles Estimated to Actually Contain the Defect:
0.016%1
During the period from December 13, 2018 through June 26, 2019, Nissan
conducted a dealer quality action in the U.S. market to inspect Nissan Titan
vehicles for the subject condition. Nissan found only two (2) confirmed cases
out of 12,735 vehicles inspected.
1 The estimated percentage of vehicles involved with defect is 0.016%. However, 1% is used on
NHTSA’s safety portal because it will not allow decimal values.
5. Description of the Defect:
On certain Model Year 2017-2019 Nissan Titan vehicles, the alternator
harness may have been damaged during the engine installation process.
When the engine is lowered into place, the harness may contact the square
edge of a metal frame bracket, causing the harness to pull away from its
normal routing. If this occurs, the harness may become trapped against the
bracket and the contact may breach its shield. Sustained contact may
damages the wires and cause an electrical short to occur.
An electrical short may cause the vehicle to experience abnormal electrical
activity (i.e. interior lights flickering, intermittent radio). This condition may
prevent the battery from charging, and over time, lead the battery to
discharge. At low battery voltage, the vehicle’s electrical components may
flicker and turn off. The vehicle will operate at reduced power and if the
condition worsens, an engine stall may occur while driving. In rare cases, the
short may result in an engine compartment thermal incident.
6. Chronology of Principal Events:
August 11, 2018 – Nissan received a warranty claim concerning a customer
report of a MY2018 Titan no-start due to low battery voltage, with a warning
lamp, at less than 1,500 miles. The dealer investigation revealed that the
alternator harness was damaged, which resulted in an electrical short and low
battery condition. At the time, Nissan viewed the event as an isolated
incident caused by a short circuit due to a damaged alternator harness.
August 28, 2018 – Nissan received a field incident report of intermittent
electrical activity (i.e. interior lights flickering, intermittent radio, and
headlights dimming) the day after the MY2018 Titan was purchased. The
customer brought his vehicle back to a Nissan dealer the following day and
reported the engine cut off and the service brakes failed while he was pulling
into the dealership. After the customer exited the vehicle at the dealer, the
vehicle started to smoke and a localized thermal event occurred under the
hood, which was extinguished by the dealer. The localized thermal damage
occurred primarily on the driver’s side of the vehicle; away from the damaged
alternator harness location (passenger side) and appeared to travel along the
brake line.
Nissan immediately began an investigation to determine the root cause of
both issues and any potential relationship.
September 2018 through November 2018 – Investigation at the Canton
vehicle manufacturing plant revealed that on certain Titan vehicles, when the
engine is being lowered into place (engine decking process), the harness may
contact the square edge of a metal frame bracket, causing the harness to pull
away from its normal routing. If this occurs, the harness may become
trapped against the bracket and the contact may breach its protective shield.
Nissan implemented a plant countermeasure on October 8, 2018 to install a
protective cover to prevent future harness contact with the frame during the
engine decking process. Nissan also confirmed that the subject condition only
affects Titan light duty gasoline engine models due to the unique frame design
and manufacturing process.
December 2018 through May 2019 – Nissan initiated a dealer action on
December 13, 2018 to investigate whether additional MY2017-MY2018 light
duty gasoline engine Titan vehicles contained a damaged alternator harness,
similar to the subject condition. During the course of the dealer action over a
period of six (6) months, Nissan inspected 12,735 Titans vehicles, and only
discovered two (2) MY2018 vehicles with signs of alternator harness damage.
(An incident rate of 0.016%).
Nissan also initiated further study of the recovered components from the
August 28th field report to analyze the root cause of the thermal incident.
During this period, Nissan did not receive any additional field claims related to
the subject condition.
May 28, 2019 – Nissan’s further investigation of the root cause of the thermal
incident revealed that the localized thermal event had been caused by a
damaged alternator harness that contacted the vehicle frame. Contact
between the frame and the metal brake lines subsequently heated the lines to
over 1,000 degrees. This caused the surrounding plastic brackets to melt and
ignite the brake tube protective covering; causing a localized thermal event.
Nissan concluded the second incident vehicle did, in fact, have the same root
cause as the first incident vehicle.
June 19, 2019 – Based on the results of the investigation and potential risk of
a thermal event, Nissan decided to upgrade the dealer action and conduct a
safety recall campaign to inspect, and if necessary, remedy MY2017-MY2019
light duty gasoline engine Titans.
7. Description of Corrective Action:
Owners of the subject vehicles will be notified beginning on July 23, 2019.
Dealers will be notified on June 27, 2019. The dealer will inspect the
alternator harness for proper routing and any damage. The harness will be
clipped into the correct position or replaced as necessary.
Nissan will include a statement in the Part 577 owner notification concerning
reimbursement for the cost of obtaining a pre-notification remedy for the
subject vehicles that are no longer under warranty. The statement will be
excluded for the subject vehicles that are still under warranty. Your office
will be provided with a copy of the Part 577 owner notification for approval.
8. Copy of Notices:
Copies of all notices will be provided to NHTSA as they become available.
SEOCONTENT-END
3 Affected Products
Vehicle
| NISSAN | TITAN | 2017-2019 |
11 Associated Documents
Recall Quarterly Report #1, 2019-3
RCLQRT-19V495-4652.PDF 211.128KB
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Recall Quarterly Report #2, 2019-4
RCLQRT-19V495-1846.PDF 211.233KB
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DEFECT INFORMATION REPORT
RMISC-19V495-3332.pdf 455.958KB
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Recall 573 Report-Amendment 1
RCLRPT-19V495-1243.PDF 213.688KB
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Recall Acknowledgement
RCAK-19V495-3181.pdf 249.706KB
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Defect Notice 573 Report
RCLRPT-19V495-5049.PDF 213.703KB
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DEFECT INFORMATION REPORT June 26, 2019
RMISC-19V495-0141.pdf 450.869KB
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Remedy Instructions and TSB
RCRIT-19V495-9395.pdf 769.838KB
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Manufacturer Notices(to Dealers,etc) – NISSAN CAMPAIGN BULLETIN Generator Harness Voluntary Recall Campaign Reference: PC673 Date: June 27, 2019
RCMN-19V495-8848.pdf 179.073KB
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ISSUED Owner Notification Letter(Part 577)
RCONL-19V495-3560.pdf 406.195KB
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Recall Quarterly Report #3, 2020-1
RCLQRT-19V495-2233.PDF 211.317KB
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- In The Box - GB70 UltraSafe Portable Car Jump Starter, Heavy Duty Booster Clamps, XGC Male and Female Connectors, XGC Cable, USB-C Charging Cable, Microfiber Storage Bag, User Guide, 1-Year Warranty, and Designed in the USA.
- 24000mAh&4000A Jump Starter - Megavolt24 equipped with a powerful 24000mAh battery, this car battery jump starter is well-suited for 12V vehicles like cars, trucks, boats, and larger vehicles. wolfpack effectively restores your vehicle's power in emergency situations, supporting both gasoline and diesel engines with a capacity of under 10 liters
- HD LCD Display - The LCD screen offers a transparent presentation of all the status indicators for the car jump starter portable supply. Easily observe the current condition of your emergency power source, enabling smooth access to all functionalities.
- 65W USB-C Quick Charging - Featuring 1 * 65W Type-C in/out port, 1 * QC3.0 USB-A port, and coming with a PD65W fast charger, our jump start battery pack source can be fully charged in just 1.3 hours. Equipped with two output ports, it efficiently charges various electronic devices such as phones, laptops, and iPads, making it a perfect choice for travel or camping.
- One-Touch Booster and LED Flashlight - This jump starter features a one-touch boost function for starting vehicles under low voltage. It also includes an LED flashlight with SOS, strobe, and high-beam modes, serving as an essential emergency tool.
- Withstands -4 to 140°F & High Security - the portable battery jumper starter operates reliably in extreme conditions. It has passed various safety tests, including UL, FCC, CE, and CA65. With an IP64 protection rating, it ensures resilience in harsh environments.
- X for Extreme - An all-new design with extreme jump starting power for powerful engines starts. Rated at 4250-amps, this portable lithium car battery jump starter releases maximum energy at every start. This isn't an upgrade. It's a whole new series - the Extreme Series.
- Turbo Chargeable - Boost X is equipped with USB-C technology that, combined with power delivery, gives you lightning-fast recharges. Completely recharges in just 2.7-hours, or go from 0% to jump starting in just 5-minutes of charge.
- Charge Everything - With USB-C Power Delivery, you have the power to charge almost everything. Its internal power bank provides 60-watts of power - both in and out - to effortlessly power your favorite USB-C devices, like phones, tablets, laptops, wearables, and more.
- UltraSafe 2.0 - We took our UltraSafe technology and made it better. It's still our simple, mistake-free design featuring spark-proof technology and reverse polarity protection, but with enhanced thermal efficiency and power management to provide better performance and longer battery life.
- Maximum Versatility - Boost X is one of the most versatile lithium jump starters ever. Jump start all vehicle types, including cars, motorcycles, trucks, ATVs, boats, RVs, vans, SUVs, tractors, and more for up to 10.0-liter gasoline and 8.0-liter diesel engines.
Last update on 2025-04-17 / Affiliate links / Images from Amazon Product Advertising API
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