NTB21-089 – Voluntary Safety Recall Campaign 2022 Nissan Pathfinder; Driver Side 2nd Row Captain’s Chair Seat Frame Inspection

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1/15 Classification: Reference: Date: BT21-018 NTB21-089 September 23, 2021 VOLUNTARY SAFETY RECALL CAMPAIGN 2022 PATHFINDER; DRIVER SIDE 2ND ROW CAPTAIN’S CHAIR SEAT FRAME INSPECTION CAMPAIGN ID #: PC845 APPLIED VEHICLES: 2022 Pathfinder (R53) Check Service COMM or Dealer Business Systems (DBS) National Service History to confirm campaign eligibility. NOTE: This bulletin only applies to the driver (LH) side 2nd row captain’s chair seat assembly. INTRODUCTION Nissan is conducting this voluntary safety recall campaign, on certain specific model year 2022 Pathfinder vehicles, to inspect and, if necessary, replace the driver (LH) side 2nd row captain’s chair seat assembly. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification number PC845 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY It is the dealer’s responsibility to check Service COMM or Dealer Business Systems (DBS) National Service History for the campaign status on each vehicle falling within the range of this voluntary safety recall which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in a dealer’s inventory. Federal law requires that new vehicles in dealer inventory which are the subject of a safety recall must be corrected prior to sale. Failure to do so can result in civil penalties by the National Highway Traffic Safety Administration. While federal law applies only to new vehicles, Nissan strongly encourages dealers to correct any used vehicles in their inventory before they are retailed. Nissan Bulletins are intended for use by qualified technicians, not ‘do-it-yourselfers’. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. 2/15 NTB21-089 REQUIRED SPECIAL TOOL Each dealer has been shipped one Quick Scan Tool, special tool J-52352. Additional tools are available from Tech•Mate online: www.nissantechmate.com, or by phone: 1-800-662-2001. Figure 1 3/15 NTB21-089 SERVICE PROCEDURE Seat Frame Weld Inspection 1. Open the LH rear door and fold the 2nd row seat forward to the flat position. 2. Slide the LH 2nd row seat fully forward. Figure 2 Figure 3 3. Using a finesse stick, disengage the lower seatback cover retainer, as shown in Figure 2. a. Starting on the outboard side, carefully separate the lower seatback cover retainer. b. Fold the lower portion of the seatback cover downward. To avoid the risk of minor personal injury or property damage, use the recommended tool while performing this procedure, as there is a sharp edge under the lower seatback cover. 4. Lift the lower portion of the seatback cover out from the seatback frame slot, as shown in Figure 3. Finesse stick 4/15 NTB21-089 Figure 4 Figure 5 Figure 6 5. Carefully disengage the hook and loop fasteners and the seatback cover retainer on the outboard portion of the seatback, as shown in Figure 4. 6. Using a forked finesse stick, remove the three (3) retainer clips shown in Figure 5. 7. Separate the seatback cover material and position it, as shown in Figure 6. Retainer clips Hook and loop fasteners 5/15 NTB21-089 8. Using a suitable light source, look in the area shown in Figure 7 to locate the weld to be inspected. Figure 7 9. Inspect and compare the weld to the No Good (NG) examples (Figures 8 – 13 on page 6) and the OK examples (Figures 14 – 16 on page 7).  If the weld is found to be OK, reassemble the seatback in the reverse order of disassembly, and then skip to the CLAIMS INFORMATION on the last page.  If the weld is NG, proceed to step 10 on page 8 to determine the correct captain’s chair seat assembly part number for ordering. NOTE: o The weld should evenly cover both parts of the joint. o The weld should run the entire length of the joint. o The weld should run parallel to the joint. o The weld should not have any cracks or separations between the two parts. Inspection area Weld 6/15 NTB21-089 No Good (NG) Conditions Figure 8 Figure 9 Figure 10 Figure 11 Figure 12 Figure 13 Large gap, weld not parallel to the joint Large gap, weld not covering both parts Large gap, weld not covering both parts Large gap at the bottom of the weld Large gap at the bottom of the weld Separated weld, large gap at the bottom 7/15 NTB21-089 OK Conditions Figure 14 Figure 15 Figure 16 8/15 NTB21-089 Order the Seat Assembly Replacement IMPORTANT: Before starting, make sure:  ASIST on the CONSULT PC has been synchronized (updated) to the current date.  All C-III plus software updates (if any) have been installed. Figure 17 11. Open ASIST. 12. Select Tech Support Info, and then select Bulletin Support Items. Figure 18 10. Connect the quick scan tool (J-52352) to a CONSULT PC USB port. Tech Support Info Bulletin Support Items 9/15 NTB21-089 13. Select CLICK HERE… next to PC845, PC846, PC847 2022 Pathfinder 2nd Row Seat Part Number Look up. Figure 19 Figure 20 14. Enter the Dealer Code. XXXX 10/15 NTB21-089 Figure 21 Figure 22 Figure 23 15. Using the quick scan tool (J-52352), scan the bar code on the VIN Certification Label located at the base of the B-Pillar. NOTE:  Make sure the VIN Certification Label is clean.  Hold the quick scan tool (J-52352) about 6 inches away from the label.  Hold the trigger down until the quick scan tool (J-52352) is finished scanning the label, an audible ‘beep’ sound will be heard.  Some VIN Certification Labels may not scan quickly.  Once the VIN automatically populates in the form, verify all 17 digits are correct (Figure 22).  If needed, the VIN can be entered manually. 16. Select Submit on the ASIST screen. XXXXXXXXXXXXXXX XXXXXXXXXXXXXXX XXXX XXXX 11/15 NTB21-089 Figure 24 18. Place an order in DBS for only the part that is needed.  When placing an order in DBS, enter the Confirmation code into the comments section. IMPORTANT: If the Confirmation code is not provided when the order is placed, the order will be canceled. 17. The part number for the 2nd row seat assembly will be provided along with a Confirmation code. XXXX XXXXXXXXXXXXXX XXXXX-XXXXX XXXXX 12/15 NTB21-089 Side Airbag Module Registration NOTE: A new Side Airbag Module is part of the replacement seat assembly and the replacement Side Airbag Module must be registered before the replacement seat assembly is installed. 19. Open ASIST. 20. Select Tech Support Info, and then select Inventory Vehicle Actions. Figure 25 21. Select CLICK HERE… next to Airbag to VIN Registration. Figure 26 Tech Support Info Inventory Vehicle Actions 13/15 NTB21-089 Figure 27 Figure 28 22. Using the quick scan tool (J-52352), scan the bar code on the VIN Certification Label located at the base of the B-Pillar. NOTE:  Make sure the VIN Certification Label is clean.  Hold the quick scan tool (J-52352) about 6 inches away from the label.  Hold the trigger down until the quick scan tool (J-52352) is finished scanning the label, an audible ‘beep’ sound will be heard.  Some VIN Certification Labels may not scan quickly.  Once the VIN automatically populates in the form, verify all 17 digits are correct (Figure 28).  If needed, the VIN can be entered manually. XXXXXXXXXXXXXXXXX 14/15 NTB21-089 23. Using the quick scan tool (J-52352), scan the QR code (serial number) on the new Airbag Module. NOTE:  Make sure the QR code label is clean.  Hold the quick scan tool (J-52352) about 6 inches away from the QR code.  Hold the trigger down until the quick scan tool (J-52352) is finished scanning the QR code, an audible ‘beep’ sound will be heard.  Once the serial number automatically populates in the form, verify all the digits are correct (Figure 31).  If needed, the serial number can be entered manually. Figure 29 Figure 30 Figure 31 LH Captain’s Chair Seat Assembly Replacement 25. Replace the LH 2nd row captain’s chair seat assembly.  Refer to the ESM: BODY INTERIOR > SEAT > REMOVAL AND INSTALLATION > SECOND ROW SEATS > Removal and Installation 24. Select Submit on the ASIST screen. Scan this QR code Manually enter this serial number if needed XXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXX 15/15 NTB21-089 PARTS INFORMATION DESCRIPTION PART NUMBER QUANTITY SEAT ASSY – 2nd ROW, LH (Captain’s Chair Seat Assembly) 88050 – (1) 1 (If Needed) (1) Refer to steps 10 – 18 on pages 8 – 11 to order the correct part number. CLAIMS INFORMATION Submit a “CM” line claim using the following claims coding: CAMPAIGN (“CM”) ID DESCRIPTION OP CODE FRT PC845 OK Condition Inspect LH 2nd Row Captain’s Chair Seat Assembly PC8450 0.2 NG Condition Inspect and Replace LH 2nd Row Captain’s Chair Seat Assembly PC8451 0.7 AMENDMENT HISTORY PUBLISHED DATE REFERENCE DESCRIPTION September 23, 2021 NTB21-089 Original bulletin published

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