Voluntary Recall Campaign PC868 – Second Row Seat Track Mounting Bolt – 2022 INFINITI QX60

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February 24, 2022 NHTSA CAMPAIGN NUMBER: 22V111000

Second-Row Seat Track Missing Bolt/FMVSS 207

A missing mounting bolt may allow the seat track to move during a crash, increasing the risk of injury.

 

NHTSA Campaign Number: 22V111

Manufacturer Nissan North America, Inc.

Components SEATS

Potential Number of Units Affected 21

 

Summary

Nissan North America, Inc. (Nissan) is recalling certain 2022 INFINITI QX60 and Nissan Pathfinder vehicles. The second-row seat track may be missing a mounting bolt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, “Seating Systems.”

 

Remedy

Dealers will inspect the second-row seat track and install a new mounting bolt as necessary, free of charge. Owner notification letters were mailed April 13, 2022. Owners may contact Nissan customer service at 1-800-867-7669. Nissan’s numbers for this recall are PC867 and PC868.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Infinity has a Recall

 


Second Row Seat Track Mounting Bolt
Voluntary Recall Campaign

Reference: PC868
Date: February 25, 2022

 

Affected Models/Years: Affected Population: Retailer Inventory: SERVICE COMM Activation date: Stop Sale  In Effect
MY2022 QX60 (L51) 1 NA February 25, 2022 YES

 

***** Campaign Summary *****

INFINITI is committed to the safety and security of our clients and their passengers. INFINITI has notified the National Highway Traffic Safety Administration (NHTSA) that it is recalling a certain MY2022 INFINITI QX60 vehicle to inspect the second row seat tracks and, if necessary, replace any missing bolts.

Assembly issues at the supplier during the reinstallation for the second row seat tracks, may have resulted in a missing mounting bolt. If a mounting bolt is missing, the second row seat track may move in the event of a crash, and could potentially increase the risk of injury. Under these conditions, the second row seat does not meet requirements of FMVSS 210; Seat Belt Assembly Anchorages.

Affected vehicles are subject to stop sale.

 

***** Release Schedule ***** 

Parts

Parts are on restriction and may be ordered via DBS.

  • Orders will be fulfilled in the order they were received, once parts become available.
Part Number Description Quantity (If Needed)
88921-6TA2A Bolt 1-4

 

*Parts are anticipated to be available the week of March 7, 2022.

 

Repair

 

Owner Notification

INFINITI Consumer Affairs will begin notifying the owner of the affected vehicle beginning March 2022.

INFINITI will begin sending notifications to the owner of an un-remedied affected vehicle in April 2021, via U.S. Mail.

 


Frequently Asked Questions (FAQ): 

 

Is this a recall?

Yes.

 

Is this a Stop Sale?

Yes.

 

What is the reason for the recall?

The second row seat tracks may have a missing mounting bolt.

 

What is the possible effect of the condition?

If a mounting bolt is missing, the second row seat track may move in the event of a crash, and could potentially increase the risk of injury. Under these conditions, the second row seat does not meet the requirements of FMVSS 210; Seat Belt Assembly Anchorages.

 

What will be the corrective action?

Retailers will inspect the second row seat tracks and, if necessary, replace any missing bolts.

 

How long will the corrective action take?

This service, which is conducted at no charge to you for parts and labor, could take up to one (1) hour to complete. However, your INFINITI retailer may require your vehicle for a longer period of time based upon their work schedule. 

 

When will vehicle owners be notified?

INFINITI Consumer Affairs will begin notifying the owner of the affected vehicle beginning March 2022.

INFINITI will begin sending notifications to the owner of an unremedied affected vehicle in April 2021, via U.S. Mail.

 

Is my vehicle safe to drive?

If your vehicle is subject to this campaign, you will receive an Owner Notification letter from INFINITI, which will provide instructions on how to remedy your vehicle. Affected owners are encouraged to have their vehicles remedied as soon as possible upon notification.

 

Is there anything owners can do to mitigate this condition?

INFINITI recommends you contact your local INFINITI retailer to have the seat tracks inspected before using the second row seat..

 

Are parts readily available?

Parts are on restriction and may be ordered via DBS.

 

Is there any charge for the repair?

No. The remedy will be performed for the client free of charge for parts and labor.

 

Will a courtesy vehicle be provided while the retailer is servicing the vehicle?

INFINITI may provide a courtesy vehicle for the client to use while their vehicle is being serviced. Courtesy vehicles are subject to availability and not guaranteed. Please check with your retailer for availability and further details. Rental is available, upon client request, while parts are on order.

EXPENSE CODE DESCRIPTION AMOUNT
502 Rental Expense $180 (Max)
Contact the Warranty Claims Call Center @ 800-933-3712 if additional expense is required.  Please refer to the Goodwill rental Guidelines in the APRM for detailed information regarding application of rental reimbursement.

 

Will I have to take my vehicle back to the selling retailer to have the service performed?

No, any authorized INFINITI retailer is able to perform the recall campaign.

For Consumer Affairs: Please inform us of the retailer where you would like to have the corrective action completed.

 

I have lost confidence in the vehicle. Will INFINITI replace or repurchase the vehicle?

The remedy will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle.

 

What model year vehicles are involved?

Certain Model Year 2022 INFINITI QX60 vehicle manufactured on November 30, 2021 at the Smyrna, TN plant may be affected.

 

Are you experiencing this condition on any other INFINITI (or Nissan) models?

Yes. Certain Model Year 2022 Nissan Pathfinder vehicles manufactured from November 3, 2021 to November 19, 2021 at the Smyrna, TN plant.

 


Chronology :

December 16, 2021 – A plant technician noticed a missing bolt in the rail of a vehicle’s second row seat when he tilted the seat forward to make a carpet adjustment to the third-row floor. Nissan initiated containment measures and immediately began an investigation.

December 2021 through January 2022 – The Tier 2 supplier and Nissan conducted their respective investigations. During this time, both Nissan and the supplier conducted yard audits totaling 27, 731 seat tracks and pursued investigation of the issue with the Tier 1 supplier.

During the Tier 1 supplier investigation, it was determined that an operator may have inadvertently removed the bolt during a limited reinstallation procedure, which narrowed the scope of the potentially affected population of seat tracks. Nissan implemented a countermeasure in production to prevent the issue from reoccurring. Concurrently, Nissan initiated a safety assessment to investigate the impact of the missing bolt on the regulation.

February 2022 – Nissan’s safety assessment determined that if the bolt is missing, the seat track may move in the event of a crash and potentially increase the risk of injury.

February 16, 2022 – Nissan decided to conduct a Voluntary Safety Recall to inspect, and remedy if necessary, all potentially affected vehicles.

Nissan is not aware of any warranty claims attributed to this condition.

 


Voluntary Safety Recall Campaign 2022 INFINITI QX60; 2nd Row Seat Track Mounting Bolt

 

Voluntary Safety Recall Campaign 2022 INFINITI QX60; 2nd Row Seat Track Mounting Bolt

 


2 Affected Products

Vehicles

MAKE MODEL YEAR
INFINITI QX60 2022
NISSAN PATHFINDER 2022

 


13 Associated Documents

Recall Acknowledgement

RCAK-22V111-3643.pdf 770.204KB

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Noncompliance Notice 573 Report

RCLRPT-22V111-9102.PDF 214.307KB

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Nissan February 24, 2022 NONCOMPLIANCE INFORMATION REPORT

RMISC-22V111-1221.pdf 63.734KB

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Recall 573 Report – 03/03/2022

RCLRPT-22V111-1869.PDF 214.329KB

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Nissan March 3, 2022 NONCOMPLIANCE INFORMATION REPORT

RMISC-22V111-7799.pdf 63.79KB

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Remedy Instructions and TSB

RCRIT-22V111-9026.pdf 1514.784KB

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Manufacturer Notices(to Dealers,etc) – Nissan PC867 2022 Pathfinder 2nd Row Seat Track Mounting Bolt – Dealer Announcement

RCMN-22V111-2692.pdf 133.582KB

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Manufacturer Notices(to Dealers,etc) – INFINITI CAMPAIGN BULLETIN Second Row Seat Track Mounting Bolt Voluntary Recall Campaign Reference: PC868 Date: February 25, 2022

RCMN-22V111-9404.pdf 130.309KB

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Remedy Instructions and TSB

RCRIT-22V111-3462.pdf 1487.935KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-22V111-9458.pdf 71.885KB

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Recall Quarterly Report #1, 2022-2

RCLQRT-22V111-0298.PDF 211.147KB

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Recall Quarterly Report #2, 2022-3

RCLQRT-22V111-3002.PDF 211.247KB

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Recall Quarterly Report #3, 2022-4

RCLQRT-22V111-3827.PDF 211.332KB

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V111&docType=RCL

 


 

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BLCKTEC 430 Bluetooth OBD2 Scanner Diagnostic Tool - Car Code Reader for All Cars OBDII Compatible - Read & Clear Engine, ABS, SRS, Oil Light, & More - Subscription Free OBD App On iOS & Android
  • [Transform Your Car Care Experience] - With BLCKTEC, instantly become your own professional mechanic. Effortlessly read and clear your car’s trouble codes and check engine light, ensuring your vehicle stays in top condition.
  • [Empower Yourself with Comprehensive Diagnostics] - Unlock the full potential of your vehicle with the BLCKTEC 430. Access detailed diagnostics previously exclusive to professional mechanics’ OBD2 scan tools, including ABS, Airbag, SRS, TPMS codes, and beyond, right at your fingertips.
  • [Drive with Confidence] - The BLCKTEC 430 is more than just a car code reader; it's your personal vehicle health advisor. Receive tailored repair reports with potential causes and verified solutions for your specific make and model, guiding you to the right fix every time.
  • [Seamless Connectivity, Ultimate Convenience] - Experience the freedom of wireless diagnostics with this portable car scanner. Easily connect via Bluetooth to our intuitive sensor, and enjoy all the functionalities of high-end scan tools without the clutter of wires, directly from your smartphone or tablet.
  • [DIY Repairs Made Easy] - Navigate car maintenance with ease using our premium app. Access a vast library of easy-to-follow repair videos, guiding you through each step of the repair process, compatible with both iOS & Android devices.

Last update on 2024-04-01 / Affiliate links / Images from Amazon Product Advertising API

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