R22A6 – Hydraulic Brake Booster – 2017-2019 Nissan Rogue Hybrid

July 28, 2022 NHTSA CAMPAIGN NUMBER: 22V549000

Loss of Power Brake Assist/FMVSS 135

A loss of power brake assist can extend the distance required to stop the vehicle, increasing the risk of a crash.

 

NHTSA Campaign Number: 22V549

Manufacturer NissaneBay logo North America, Inc.

Components SERVICE BRAKES, HYDRAULIC

Potential Number of Units Affected 5,904

 

Summary

NissaneBay logo North America, Inc. (NissaneBay logo) is recalling certain 2017-2019 Rogue Hybrid vehicles. The hydraulic brake booster assembly may overheat internally, resulting in a loss of power brake assist. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, “Light Vehicle Brake Systems.”

 

Remedy

Dealers will replace the hydraulic brake booster supply unit, free of charge. Interim Owner notification letters were mailed September 22, 2022. A second letter will be mailed October 31, 2022. Owners may contact NissaneBay logo’s customer service at 1-800-867-7669. NissaneBay logo’s number for this recall is R22A6.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Nissan has a Recall

 


Hydraulic Brake Booster
Voluntary Safety Recall Campaign

Reference: R22A6
Date: October 7, 2022

UPDATE October 7, 2022
Please discard earlier versions of this bulletin.

The announcement from July 29, 2022 has been revised to include the following:

  • The remedy and parts for MY17-19 Rogue Hybrid vehicles are now available, please refer to NTB22-080.
  • NissaneBay logo will begin sending invitation to repair notifications to owners of potentially affected MY17-19 Rogue Hybrid vehicles in October 2022, via US Mail.
Affected Models/Years: Affected Population: Dealer Inventory: SERVICE COMM Activation date: Stop Sale In Effect
2017-2019 Rogue Hybrid (T32H)5,903NA July 29, 2022

YES

 

***** Campaign Summary *****

NissaneBay logo is committed to the safety and security of our customers and their passengers. NissaneBay logo has notified the National Highway Traffic Safety Administration (NHTSA) that it is recalling certain MY2017-2019 NissaneBay logo Rogue Hybrid vehicles to address a hydraulic brake booster concern.

Frequent braking in a short period of time, combined with high engine room temperatures can lead to the failure of the hydraulic brake booster motor. If this condition occurs, the customer may observe the illumination of the brake warning light (with buzzer) and the brake pedal will be hard to depress.

Dealers will replace the hydraulic brake booster power supply unit.

 

***** Release Schedule *****

Parts

Parts are on restriction and may be ordered via DBS.

Part Number Description Quantity 
47210-4BC8ABOOSTER ASSY – BRAKE-HYD1
D7212-4CE0AKIT – GSK PIN1
46210-4BC0CHOSE KIT – BRAKE1
999MP-A4100PSUPER HEAVY DUTY BRAKE FLUID DOT 3Maintenance Advantage

NOTE: Parts replaced under this activity may be collected through the NissaneBay logo Part Return Program. If a Part Return Required Notification is received by the dealer, it is important for dealers to return parts applicable specifically to the VIN and repair order identified.

 

Special Tools

 

Repair

  • NTB22-080

 

Owner Notification

NissaneBay logo will begin sending invitation to repair notifications to owners of potentially affected MY17-19 Rogue Hybrid vehicles in October 2022, via US Mail.

 


Frequently Asked Questions (FAQ):

 

Is this a safety recall?

Yes.

 

Is this a Stop Sale?

Yes.

 

What is the reason for the voluntary safety recall?

Frequent braking in a short period of time, combined with high engine room temperatures can lead to the failure of the hydraulic brake booster motor.

 

What is the possible effect of the condition?

Customer may observe the illumination of the brake warning light (with buzzer) and the brake pedal will be hard to depress.

 

What will be the corrective action for this voluntary safety recall campaign?

Dealers will replace the hydraulic brake booster supply unit.

 

How long will the corrective action take?

This free service could take up to three and a half (3.5) hours to complete but your NissaneBay logo dealer may require your vehicle for a longer period of time based upon their work schedule.

 

When will vehicle owners be notified?

NissaneBay logo will begin sending invitation to repair notifications to owners of potentially affected MY17-19 Rogue Hybrid vehicles in October 2022, via US Mail.

 

Are parts readily available?

Yes. Parts are on restriction and may be ordered via DBS.

 

Can the customer identify this issue?

If the customer observes the illumination of the brake warning light (with buzzer) and the brake pedal becomes hard to depress, NissaneBay logo recommends parking the vehicle and contacting NissaneBay logo Roadside Assistance to have the vehicle towed to an authorized NissaneBay logo dealer as soon as possible.

 

Can affected customers continue to drive their vehicle?

If the customer observes the illumination of the brake warning light (with buzzer) and the brake pedal becomes hard to depress, please contact your local NissaneBay logo dealer for immediate service and instructions on how to transport your vehicle to the dealership.   

 

Is there any charge for this service?

No, the remedy will be performed for the customer free of charge for parts and labor.

 

Will a rental vehicle be provided while the dealer is servicing the vehicle?

Please consult your dealer for alternate transportation availability while your vehicle is being serviced. Rental is available upon customer request, if vehicle is experiencing the applicable condition of this campaign.

EXPENSE CODEDESCRIPTIONAMOUNT
502 Rental Expense $156 (Max)
Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required. Please refer to the Goodwill Rental Guidelines in the APRM for detailed information regarding application of rental reimbursement.

 

Is towing covered for vehicles outside of warranty that are no longer eligible for NissaneBay logo Roadside Assistance?

Yes, the campaign will cover the towing costs for affected vehicles that are no longer eligible for Roadside Assistance (out of warranty) and are experiencing the applicable condition of this campaign.

EXPENSE CODE DESCRIPTION AMOUNT
501 Towing $200 (Max)
Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required.

 

Will I have to take my vehicle back to the selling dealer to have the service performed?

No, any authorized NissaneBay logo dealer is able to perform the recall campaign.

 

I have lost confidence in the vehicle. Will NissaneBay logo replace or repurchase the vehicle?

The remedy will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle.

 

What model year vehicles are involved?

Certain Model Year 2017-2019 NissaneBay logo Rogue Hybrid vehicles manufactured from August 3, 2016 to February 19, 2019.

 

Are you experiencing this condition on any other NissaneBay logo (or INFINITIeBay logo) models?

No.

 


Chronology :

May 2022 – NissaneBay logo investigated reports of loss of hydraulic brake assist in Japan market involving the subject vehicles, which NissaneBay logo did not believe represented an unreasonable risk to safety. NissaneBay logo discussed a proposed service campaign with the Japanese authorities (Ministry of Land, Infrastructure, Transport and Tourism – MLIT).

On June 8, 2022, NissaneBay logo expanded its investigation to include the impact to markets outside of Japan, specifically in the U.S. and Mexico.

June 2022 through July 2022 – NissaneBay logo analyzed the potential conditions that could result from this specific loss of hydraulic brake assist and the potential risk to safety. NissaneBay logo confirmed that it had no reports directly attributable to the subject condition in the U.S.

July 21, 2022 – Because a non-compliance could not be ruled out, NissaneBay logo decided to conduct a safety recall campaign in the U.S. market to remedy the subject vehicles.

 


Description of the Noncompliance:

Due to the low heat capacity of the motor, certain driving conditions such as repeated brake application (stop and go traffic) combined with high temperatures in the engine room, can cause the brush temperature to increase inside the motor pump housing. If the temperature exceeds the allowable range, lubricity deteriorates which can cause sparking due to brush and commutator chatter that results in abnormal commutator wear.

This abnormal wear may lead to brush vibration, causing the pigtail to bend repeatedly and disconnect, leading to a decrease in brake assist output. If brake assist output drops below a predetermined level, the red brake system warning indicator will illuminate and the driver will receive an audible buzzer. If the driver continues to operate the vehicle, the driver may begin to experience a change in brake pedal travel and feel, and increased pedal effort. Although the vehicle braking system will continue to function, the brake assist output may not meet certain performance requirements specified in S7.5 and S7.6 of FMVSS 135; Light vehicle brake systems. Reduced brake assist may result in increased stopping distance, which can increase the risk of a crash.

 

Basis for Determination of the Existence of a Noncompliance:

May 2022 – NissaneBay logo investigated reports of loss of hydraulic brake assist in Japan market involving the subject vehicles, which NissaneBay logo did not believe represented an unreasonable risk to safety. NissaneBay logo discussed a proposed service campaign with the Japanese authorities (Ministry of Land, Infrastructure, Transport and Tourism – MLIT).

On June 8, 2022, NissaneBay logo expanded its investigation to include the impact to markets outside of Japan, specifically in the U.S. and Mexico.

June 2022 through July 2022 – NissaneBay logo analyzed the potential conditions that could result from this specific loss of hydraulic brake assist and the potential risk to safety. NissaneBay logo confirmed that it had no reports directly attributable to the subject condition in the U.S.

July 21, 2022 – Because a non-compliance could not be ruled out, NissaneBay logo decided to conduct a safety recall campaign in the U.S. market to remedy the subject vehicles.

 

Description of Corrective Action:

Dealers were notified on July 29, 2022. Owners of potentially affected vehicles will receive an invitation to repair owner letter on October 31, 2022. The NissaneBay logo dealer will replace the hydraulic brake booster supply unit. This free service could take up to three and a half (3.5) hours to complete but your NissaneBay logo dealer may require your vehicle for a longer period of time based upon their work schedule.

NissaneBay logo will include a statement in the Part 577 owner notification concerning reimbursement for the cost of obtaining a pre-notification remedy because the subject vehicles are no longer under warranty.

 


Voluntary Safety Recall Campaign 2017-2019 Nissan Rogue Hybrid; Brake Booster

 

R22A6 – Hydraulic Brake Booster – 2017-2019 Nissan Rogue Hybrid

 


3 Affected Products

Vehicle

MAKEMODELYEAR
NISSANeBay logoROGUE HYBRID2017-2019

 


10 Associated Documents

NissaneBay logo – Hybrid Brake Assist Recall Noncompliance Information Report – July 2022

RMISC-22V549-4155.pdf 113.184KB

 


Recall Acknowledgement

RCAK-22V549-2887.pdf 645.906KB

 


Noncompliance Notice 573 Report

RCLRPT-22V549-1685.PDF 214.596KB

 


NissaneBay logo – Dealer Announcement – July 2022

RCMN-22V549-0513.pdf 119.939KB

 


Remedy Instructions and TSB

RCRIT-22V549-0001.pdf 4182.503KB

 


NissaneBay logo – Campaign Bulletin – October 2022

RCMN-22V549-1392.pdf 127.758KB

 


Recall 573 Report – October 17, 2022

RCLRPT-22V549-2290.PDF 214.645KB

 


NissaneBay logo – Noncompliance Information Report – October 2022

RMISC-22V549-4120.pdf 985.389KB

 


ISSUED Owner Notification Letter(Part 577)

RCONL-22V549-6262.pdf 621.509KB

 


ISSUED Interim Owner Notification Letter(Part 577)

RIONL-22V549-1867.pdf 530.155KB

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V549&docType=RCL

 


 

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