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July 28, 2022 NHTSA CAMPAIGN NUMBER: 22V549000
Loss of Power Brake Assist/FMVSS 135
A loss of power brake assist can extend the distance required to stop the vehicle, increasing the risk of a crash.
NHTSA Campaign Number: 22V549
Manufacturer Nissan North America, Inc.
Components SERVICE BRAKES, HYDRAULIC
Potential Number of Units Affected 5,904
Summary
Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. The hydraulic brake booster assembly may overheat internally, resulting in a loss of power brake assist. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, “Light Vehicle Brake Systems.”
Remedy
Dealers will replace the hydraulic brake booster supply unit, free of charge. Interim Owner notification letters were mailed September 22, 2022. A second letter will be mailed October 31, 2022. Owners may contact Nissan’s customer service at 1-800-867-7669. Nissan’s number for this recall is R22A6.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Nissan has a Recall
Hydraulic Brake Booster
Voluntary Safety Recall Campaign
Reference: R22A6
Date: October 7, 2022
UPDATE October 7, 2022
Please discard earlier versions of this bulletin.
The announcement from July 29, 2022 has been revised to include the following:
- The remedy and parts for MY17-19 Rogue Hybrid vehicles are now available, please refer to NTB22-080.
- Nissan will begin sending invitation to repair notifications to owners of potentially affected MY17-19 Rogue Hybrid vehicles in October 2022, via US Mail.
Affected Models/Years: | Affected Population: | Dealer Inventory: | SERVICE COMM Activation date: | Stop Sale In Effect |
2017-2019 Rogue Hybrid (T32H) | 5,903 | NA | July 29, 2022 |
YES |
***** Campaign Summary *****
Nissan is committed to the safety and security of our customers and their passengers. Nissan has notified the National Highway Traffic Safety Administration (NHTSA) that it is recalling certain MY2017-2019 Nissan Rogue Hybrid vehicles to address a hydraulic brake booster concern.
Frequent braking in a short period of time, combined with high engine room temperatures can lead to the failure of the hydraulic brake booster motor. If this condition occurs, the customer may observe the illumination of the brake warning light (with buzzer) and the brake pedal will be hard to depress.
Dealers will replace the hydraulic brake booster power supply unit.
***** Release Schedule *****
Parts
Parts are on restriction and may be ordered via DBS.
Part Number | Description | Quantity |
47210-4BC8A | BOOSTER ASSY – BRAKE-HYD | 1 |
D7212-4CE0A | KIT – GSK PIN | 1 |
46210-4BC0C | HOSE KIT – BRAKE | 1 |
999MP-A4100P | SUPER HEAVY DUTY BRAKE FLUID DOT 3 | Maintenance Advantage |
NOTE: Parts replaced under this activity may be collected through the Nissan Part Return Program. If a Part Return Required Notification is received by the dealer, it is important for dealers to return parts applicable specifically to the VIN and repair order identified.
Special Tools
- Brake Booster Holding Bracket NI-53365
Repair
- NTB22-080
Owner Notification
Nissan will begin sending invitation to repair notifications to owners of potentially affected MY17-19 Rogue Hybrid vehicles in October 2022, via US Mail.
Frequently Asked Questions (FAQ):
Is this a safety recall?
Yes.
Is this a Stop Sale?
Yes.
What is the reason for the voluntary safety recall?
Frequent braking in a short period of time, combined with high engine room temperatures can lead to the failure of the hydraulic brake booster motor.
What is the possible effect of the condition?
Customer may observe the illumination of the brake warning light (with buzzer) and the brake pedal will be hard to depress.
What will be the corrective action for this voluntary safety recall campaign?
Dealers will replace the hydraulic brake booster supply unit.
How long will the corrective action take?
This free service could take up to three and a half (3.5) hours to complete but your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule.
When will vehicle owners be notified?
Nissan will begin sending invitation to repair notifications to owners of potentially affected MY17-19 Rogue Hybrid vehicles in October 2022, via US Mail.
Are parts readily available?
Yes. Parts are on restriction and may be ordered via DBS.
Can the customer identify this issue?
If the customer observes the illumination of the brake warning light (with buzzer) and the brake pedal becomes hard to depress, Nissan recommends parking the vehicle and contacting Nissan Roadside Assistance to have the vehicle towed to an authorized Nissan dealer as soon as possible.
Can affected customers continue to drive their vehicle?
If the customer observes the illumination of the brake warning light (with buzzer) and the brake pedal becomes hard to depress, please contact your local Nissan dealer for immediate service and instructions on how to transport your vehicle to the dealership.
Is there any charge for this service?
No, the remedy will be performed for the customer free of charge for parts and labor.
Will a rental vehicle be provided while the dealer is servicing the vehicle?
Please consult your dealer for alternate transportation availability while your vehicle is being serviced. Rental is available upon customer request, if vehicle is experiencing the applicable condition of this campaign.
EXPENSE CODE | DESCRIPTION | AMOUNT |
502 | Rental Expense | $156 (Max) |
Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required. Please refer to the Goodwill Rental Guidelines in the APRM for detailed information regarding application of rental reimbursement. |
Is towing covered for vehicles outside of warranty that are no longer eligible for Nissan Roadside Assistance?
Yes, the campaign will cover the towing costs for affected vehicles that are no longer eligible for Roadside Assistance (out of warranty) and are experiencing the applicable condition of this campaign.
EXPENSE CODE | DESCRIPTION | AMOUNT |
501 | Towing | $200 (Max) |
Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required. |
Will I have to take my vehicle back to the selling dealer to have the service performed?
No, any authorized Nissan dealer is able to perform the recall campaign.
I have lost confidence in the vehicle. Will Nissan replace or repurchase the vehicle?
The remedy will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle.
What model year vehicles are involved?
Certain Model Year 2017-2019 Nissan Rogue Hybrid vehicles manufactured from August 3, 2016 to February 19, 2019.
Are you experiencing this condition on any other Nissan (or INFINITI) models?
No.
Chronology :
May 2022 – Nissan investigated reports of loss of hydraulic brake assist in Japan market involving the subject vehicles, which Nissan did not believe represented an unreasonable risk to safety. Nissan discussed a proposed service campaign with the Japanese authorities (Ministry of Land, Infrastructure, Transport and Tourism – MLIT).
On June 8, 2022, Nissan expanded its investigation to include the impact to markets outside of Japan, specifically in the U.S. and Mexico.
June 2022 through July 2022 – Nissan analyzed the potential conditions that could result from this specific loss of hydraulic brake assist and the potential risk to safety. Nissan confirmed that it had no reports directly attributable to the subject condition in the U.S.
July 21, 2022 – Because a non-compliance could not be ruled out, Nissan decided to conduct a safety recall campaign in the U.S. market to remedy the subject vehicles.
Description of the Noncompliance:
Due to the low heat capacity of the motor, certain driving conditions such as repeated brake application (stop and go traffic) combined with high temperatures in the engine room, can cause the brush temperature to increase inside the motor pump housing. If the temperature exceeds the allowable range, lubricity deteriorates which can cause sparking due to brush and commutator chatter that results in abnormal commutator wear.
This abnormal wear may lead to brush vibration, causing the pigtail to bend repeatedly and disconnect, leading to a decrease in brake assist output. If brake assist output drops below a predetermined level, the red brake system warning indicator will illuminate and the driver will receive an audible buzzer. If the driver continues to operate the vehicle, the driver may begin to experience a change in brake pedal travel and feel, and increased pedal effort. Although the vehicle braking system will continue to function, the brake assist output may not meet certain performance requirements specified in S7.5 and S7.6 of FMVSS 135; Light vehicle brake systems. Reduced brake assist may result in increased stopping distance, which can increase the risk of a crash.
Basis for Determination of the Existence of a Noncompliance:
May 2022 – Nissan investigated reports of loss of hydraulic brake assist in Japan market involving the subject vehicles, which Nissan did not believe represented an unreasonable risk to safety. Nissan discussed a proposed service campaign with the Japanese authorities (Ministry of Land, Infrastructure, Transport and Tourism – MLIT).
On June 8, 2022, Nissan expanded its investigation to include the impact to markets outside of Japan, specifically in the U.S. and Mexico.
June 2022 through July 2022 – Nissan analyzed the potential conditions that could result from this specific loss of hydraulic brake assist and the potential risk to safety. Nissan confirmed that it had no reports directly attributable to the subject condition in the U.S.
July 21, 2022 – Because a non-compliance could not be ruled out, Nissan decided to conduct a safety recall campaign in the U.S. market to remedy the subject vehicles.
Description of Corrective Action:
Dealers were notified on July 29, 2022. Owners of potentially affected vehicles will receive an invitation to repair owner letter on October 31, 2022. The Nissan dealer will replace the hydraulic brake booster supply unit. This free service could take up to three and a half (3.5) hours to complete but your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule.
Nissan will include a statement in the Part 577 owner notification concerning reimbursement for the cost of obtaining a pre-notification remedy because the subject vehicles are no longer under warranty.
Voluntary Safety Recall Campaign 2017-2019 Nissan Rogue Hybrid; Brake Booster
Voluntary Safety Recall Campaign 2017-2019 Nissan Rogue Hybrid; Brake Booster
3 Affected Products
Vehicle
MAKE | MODEL | YEAR |
NISSAN | ROGUE HYBRID | 2017-2019 |
10 Associated Documents
Nissan – Hybrid Brake Assist Recall Noncompliance Information Report – July 2022
RMISC-22V549-4155.pdf 113.184KB
Recall Acknowledgement
RCAK-22V549-2887.pdf 645.906KB
Noncompliance Notice 573 Report
RCLRPT-22V549-1685.PDF 214.596KB
Nissan – Dealer Announcement – July 2022
RCMN-22V549-0513.pdf 119.939KB
Remedy Instructions and TSB
RCRIT-22V549-0001.pdf 4182.503KB
Nissan – Campaign Bulletin – October 2022
RCMN-22V549-1392.pdf 127.758KB
Recall 573 Report – October 17, 2022
RCLRPT-22V549-2290.PDF 214.645KB
Nissan – Noncompliance Information Report – October 2022
RMISC-22V549-4120.pdf 985.389KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22V549-6262.pdf 621.509KB
ISSUED Interim Owner Notification Letter(Part 577)
RIONL-22V549-1867.pdf 530.155KB
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V549&docType=RCL
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July 28, 2022 Ms. Anne Collins Associate Administrator for Enforcement National Highway Traffic Safety Administration Attn: Recall Management Division (NVS-215) Room W48-302 1200 New Jersey Avenue, SE Washington, D.C. 20590 Dear Ms. Collins: We are transmitting the enclosed Non-Compliance Information Report in accordance with 49 CFR Part 573. A voluntary recall campaign will be initiated and your office provided with the notices. Very truly, Will Swindell Manager, Technical Compliance Encl. Nissan North America, Inc. One Nissan Way Franklin, TN 37067 Mailing Address: PO Box 685001 Franklin, TN 37068 NONCOMPLIANCE INFORMATION REPORT 1. Manufacturer: Nissan North America Inc., Smyrna, TN plant 2. Vehicles Potentially Involved: Certain Model Year 2017-2019 Nissan Rogue Hybrid vehicles manufactured from July 26, 2016 to December 12, 2018 at the Smyrna, TN plant. This issue only affects hybrid models with the subject hydraulic brake unit. The defect (described in Section 5 below) is unique to these models and dates of manufacture; no other Nissan (or INFINITI) vehicles are affected. The name, description and part number(s) of the recalled component(s) are below. Part Name Part Description Part Number(s) Booster Assy Brake, Hyd. Hydraulic Brake Booster Assembly 47210 4BC8A The name and address of the subject component supplier is: ADVICS North America, Inc. 1650 Kingsview Drive Lebanon, Ohio 45036 Jim Cole, Sr. Manager Quality Assurance Phone: (513) 696-5467 Cell: (859) 512-0338 Fax: (513) 696-5451 james.cole@advics.com 3. Total Number of Vehicles Potentially Involved: Approximately 5,904 Nissan Rogue Hybrid vehicles may be affected 4. Percentage of Vehicles Estimated to Actually Contain the Noncompliance: 1%. The estimated percentage of vehicles involved with defect is unknown; 1% is used here because submission within NHTSA’s safety portal will not allow a non-numeric value. 5. Description of the Noncompliance: Due to the low heat capacity of the motor, certain driving conditions such as repeated brake application (stop and go traffic) combined with high temperatures in the engine room, can cause the brush temperature to increase inside the motor pump housing. If the temperature exceeds the allowable range, lubricity deteriorates which can cause sparking due to brush and commutator chatter that results in abnormal commutator wear. This abnormal wear may lead to brush vibration, causing the pigtail to bend repeatedly and disconnect, leading to a decrease in brake assist output. If brake assist output drops below a predetermined level, the red brake system warning indicator will illuminate and the driver will receive an audible buzzer. If the driver continues to operate the vehicle, the driver may begin to experience a change in brake pedal travel and feel, and increased pedal effort. Although the vehicle braking system will continue to function, the brake assist output may not meet certain performance requirements specified in S7.5 and S7.6 of FMVSS 135; Light vehicle brake systems. Reduced brake assist may result in increased stopping distance, which can increase the risk of a crash. 6. Basis for Determination of the Existence of a Noncompliance: May 2022 – Nissan investigated reports of loss of hydraulic brake assist in Japan market involving the subject vehicles, which Nissan did not believe represented an unreasonable risk to safety. Nissan discussed a proposed service campaign with the Japanese authorities (Ministry of Land, Infrastructure, Transport and Tourism – MLIT). On June 8, 2022, Nissan expanded its investigation to include the impact to markets outside of Japan, specifically in the U.S. and Mexico. June 2022 through July 2022 – Nissan analyzed the potential conditions that could result from this specific loss of hydraulic brake assist and the potential risk to safety. Nissan confirmed that it had no reports directly attributable to the subject condition in the U.S. July 21, 2022 – Because a non-compliance could not be ruled out, Nissan decided to conduct a safety recall campaign in the U.S. market to remedy the subject vehicles. 7. Description of Corrective Action: A remedy plan for all affected vehicles is currently under development. Dealers will be notified on July 29, 2022. Nissan will mail interim notification letters to all affected owners beginning September 22, 2022. When the final remedy plan is available, Nissan will mail final remedy notification letters and include a statement concerning reimbursement for the cost of obtaining a pre-notification remedy for those subject vehicles that are no longer under warranty. 8. Copy of Notices: Copies of all notices will be provided to NHTSA as they become available.
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~ NISSAN ‘-…./ October 17, 2022 Ms. Anne Collins Associate Administrator for Enforcement National Highway Traffic Safety Administration Attn: Recall Management Division (NVS-215) Room W48-302 1200 New Jersey Avenue, SE Washington, D.C. 20590 Dear Ms. Collins: Nissan North America, Inc. One Nissan Way Franklin, TN 37067 Mailing Address: PO Box 685001 Franklin, TN 37068 We are transmitting the enclosed amendment to the Noncompliance Information Report previously submitted on July 28, 2022. This amendment updates sections 7: Description of Corrective Action. Very truly, Will Swindell Manager, Technical Compliance Encl. ’ NONCOMPLIANCE INFORMATION REPORT 1. Manufacturer: Nissan North America Inc., Smyrna, TN plant 2. Vehicles Potentially Involved: Certain Model Year 2077-2079 Nissan Rogue Hybrid vehicles manufactured from July 26, 2076 to December 72, 2078 at the Smyrna, TN plant. This issue only affects hybrid models with the subject hydraulic brake unit. The defect (described in Section 5 below) is unique to these models and dates of manufacture; no other Nissan (or INFINITI) vehicles are affected. The name, description and part number(s) of the recalled component(s) are below. Part Name Part DescriRtion Part Number(s) Booster Assy Brake, Hyd. Hydraulic Brake Booster 472104BC8A Assembly The name and address of the subject component supplier is: ADVICS North America, Inc. 7650 Kingsview Drive Lebanon, Ohio 45036 Jim Cole, Sr. Manager Quality Assurance Phone: (513) 696-5467 Cell: (859) 512-0338 Fax: (513) 696-5451 james.cole@advics.com 3. Total Number of Vehicles Potentially Involved: Approximately 5,904 Nissan Rogue Hybrid vehicles may be affected 4. Percentage of Vehicles Estimated to Actually Contain the Noncompliance: 7%. The estimated percentage of vehicles involved with defect is unknown; 7% is used here because submission within NHTSA s safety portal will not allow a non-numeric value. 5. Description of the Noncompliance: Due to the low heat capacity of the motor, certain driving conditions such as repeated brake application (stop and go traffic) combined with high temperatures in the engine room, can cause the brush temperature to increase inside the motor pump housing. If the temperature exceeds the allowable range, lubricity deteriorates which can cause sparking due to brush and commutator chatter that results in abnormal commutator wear. This abnormal wear may lead to brush vibration, causing the pigtail to bend repeatedly and disconnect, leading to a decrease in brake assist output. If brake assist output drops below a predetermined level, the red brake system warning indicator will illuminate and the driver will receive an audible buzzer. If the driver continues to operate the vehicle, the driver may begin to experience a change in brake pedal travel and feel, and increased pedal effort. Although the vehicle braking system will continue to function, the brake assist output may not meet certain performance requirements specified in 57.5 and 57.6 of FMV55 735; Light vehicle brake systems. Reduced brake assist may result in increased stopping distance, which can increase the risk of a crash. 6. Basis for Determination of the Existence of a Noncompliance: May 2022 – Nissan investigated reports of loss of hydraulic brake assist in Japan market involving the subject vehicles, which Nissan did not believe represented an unreasonable risk to safety. Nissan discussed a proposed service campaign with the Japanese authorities (Ministry of Land, Infrastructure, Transport and Tourism – MLIT). On June 8, 2022, Nissan expanded its investigation to include the impact to markets outside of Japan, specifically in the U.S. and Mexico. June 2022 through July 2022 – Nissan analyzed the potential conditions that could result from this specific loss of hydraulic brake assist and the potential risk to safety. Nissan confirmed that it had no reports directly attributable to the subject condition in the U.S. July 27, 2022 – Because a non-compliance could not be ruled out, Nissan decided to conduct a safety recall campaign in the U.S. market to remedy the subject vehicles. 7. Description of Corrective Action: Dealers were notified on July 29, 2022. Owners of potentially affected vehicles will receive an invitation to repair owner letter on October 37, 2022. The Nissan dealer will replace the hydraulic brake booster supply unit. This free service could take up to three and a half (3.5) hours to complete but your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule. Nissan will include a statement in the Part 577 owner notification concerning reimbursement for the cost of obtaining a pre-notification remedy because the subject vehicles are no longer under warranty. 8. Copy of Notices: Copies of all notices will be provided to NHTSA as they become available.
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FINAL – Interim Owner Letter | Rogue Hybrid Brake Assist – R22A6 INTERIM OWNER NOTIFICATION NOTIFICACION PROVISIONAL AL PROPIETARIO Dear Rogue Owner: NHTSA RECALL 22V-549 This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Nissan has decided that a defect which relates to motor vehicle safety exists in certain Model Year 2017-2019 Nissan Rogue Hybrid vehicles. Our records indicate that you own or lease the Nissan vehicle subject to this recall as identified by the VIN on the inside of this notice. Reason for Recall Motivo del Retiro Frequent braking in a short period of time, combined with high engine room temperatures can lead to the failure of the hydraulic brake booster motor. If this occurs, the brake pedal may be hard to depress, which could increase the risk of an accident. Additionally, the ‘Brake’ warning light may illuminate on the dash with an audible buzzer to alert you of the condition. What Nissan Will Do Que Hara Nissan The final remedy for this recall is anticipated to be available in October 2022. When the final remedy is available, Nissan will send you a second letter asking you to bring your vehicle to a Nissan dealer for repair, which will be free of charge for parts and labor. What You Should Do Que Debes Hacer For more information about the recall, please visit https://nna.secure.force.com/recall?camp=R22A6. Para obtener mas informaci6n sobre el retiro, visite https://nna.secure.force.com/recall?camp=R22A6. If the dealer fails to, or is unable to make the necessary repairs free of charge, you may contact the National Consumer Affairs Department, Nissan North America, Inc. P.O. Box 685003, Franklin, TN 37068-5003. The toll free number is 1-800-867-7669. Si el concesionario no cum pie, o no le es posible realizar las reparaciones necesarias sin cargos, puedes contactar al Departamento Nacional de Asuntos del Consumidor a: National Consumer Affairs Department, Nissan North America, Inc. P.O. Box 685003, Franklin, TN 37068-5003. El numero libre de cargos es 1-800-867- 7669. FINAL – Interim Owner Letter | Rogue Hybrid Brake Assist – R22A6 You may also submit a complaint to the Administrator, National Highway Traffic Safety Administration, 7200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 7-888-327-4236 (TTY: 7- 800-424-9753); or go to http:/ /www.safercar.gov. Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. Thank you for your cooperation. We appreciate your Nissan ownership and apologize for any inconvenience this may cause you. Gracias por tu cooperaci6n. Agradecemos tu patrocinio como dueno de un Nissan y te ofrecemos nuestras disculpas por cualquier inconveniente que esto pueda ocasionar.
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FINAL – Invitation to Repair Owner Letter | Rogue Hybrid Brake Assist – R22A6 FINAL OWNER NOTIFICATION NHTSA RECALL 22V-549 NOTIFICACION PROVISIONAL AL PROPIETARIO Dear Rogue Owner: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Nissan has decided that a defect which relates to motor vehicle safety exists in certain Model Year 2017-2019 Nissan Rogue Hybrid vehicles. Our records indicate that you own or lease the Nissan vehicle subject to this recall as identified by the VIN on the inside of this notice. Reason for Recall Motivo del Retiro Frequent braking in a short period of time, combined with high engine room temperatures can lead to the failure of the hydraulic brake booster motor. If this occurs, the brake pedal may be hard to depress, which could increase the risk of an accident. Additionally, the ‘Brake’ warning light may illuminate on the dash with an audible buzzer to alert you of the condition. What Nissan Will Do Que Hara Nissan Your Nissan dealer will replace the hydraulic brake booster supply unit. This free service could take up to three and a half (3.5) hours to complete but your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule. What You Should Do Que Debes Hacer For more information about the recall, please visit https://nna.secure.force.com/recall?camp=R22A6. Para obtener mas informaci6n sobre el retiro, visite https:/ /nna.secure.force.com/recall?camp=R22A6. If the dealer fails to, or is unable to make the necessary repairs free of charge, you may contact the National Consumer Affairs Department, Nissan North America, Inc. P.O. Box 685003, Franklin, TN 37068-5003. The toll free number is 1-800-867-7669. Si el concesionario no cum pie, o no le es posible realizar las reparaciones necesarias sin cargos, puedes contactar al Departamento Nacional de Asuntos del Consumidor a: National Consumer Affairs Department, Nissan North America, Inc. P.O. Box 685003, Franklin, TN 37068-5003. El numero libre de cargos es 1-800-867- 7669. FINAL – Invitation to Repair Owner Letter | Rogue Hybrid Brake Assist – R22A6 If you have paid previously to have your hydraulic brake booster supply unit repaired, you may be eligible for reimbursement of the related expense. For more information or to submit a request, please visit https://nissanassist.com. You may also submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. Thank you for your cooperation. We appreciate your Nissan ownership and apologize for any inconvenience this may cause you. Gracias por tu cooperaci6n. Agradecemos tu patrocinio como dueno de un Nissan y te ofrecemos nuestras disculpas por cualquier inconveniente que esto pueda ocasionar.
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CAMPAIGN BULLETIN Hydraulic Brake Booster Voluntary Safety Recall Campaign Reference: R22A6 Date: October 7, 2022 Attention: Dealer Principal, Sales, Service & Parts Managers SAFETY RECALL CAMPAIGN ID: R22A6 | REVISION 1 IMPORTANT: It is a violation of Federal law for dealers to sell or deliver vehicles in their inventory covered by this notification until the campaign action is performed. ***** Campaign Summary ***** Nissan is committed to the safety and security of our customers and their passengers. Nissan has notified the National Highway Traffic Safety Administration (NHTSA) that it is recalling certain MY2017-2019 Nissan Rogue Hybrid vehicles to address a hydraulic brake booster concern. Frequent braking in a short period of time, combined with high engine room temperatures can lead to the failure of the hydraulic brake booster motor. If this condition occurs, the customer may observe the illumination of the brake warning light (with buzzer) and the brake pedal will be hard to depress. Dealers will replace the hydraulic brake booster power supply unit. ***** What Dealers Should Do**** 1. Verify if vehicles are affected by this Voluntary Safety Recall using Service Comm or DBS National Service history – Open Campaign I.D. R22A6. 2. Dealers must not sell, lease, trade, rent, or loan any vehicles in dealer inventory affected by this recall campaign until after the vehicle has been repaired. 3. Dealers should use NTB22-080 to remedy any vehicles subject to this campaign. Affected Models/Years: Affected Population: Dealer Inventory: SERVICE COMM Activation date: Stop Sale In Effect 2017-2019 Rogue Hybrid (T32H) 5,903 NA July 29, 2022 YES UPDATE October 7, 2022 Please discard earlier versions of this bulletin. The announcement from July 29, 2022 has been revised to include the following: • The remedy and parts for MY17-19 Rogue Hybrid vehicles are now available, please refer to NTB22-080. • Nissan will begin sending invitation to repair notifications to owners of potentially affected MY17-19 Rogue Hybrid vehicles in October 2022, via US Mail. CAMPAIGN ID: R22A6 | REVISION 1 4. Once remedied, dealers should submit the claim, using the claims coding provided, and release the vehicle. ***** Release Schedule ***** Parts Parts are on restriction and may be ordered via DBS. Part Number Description Quantity 47210-4BC8A BOOSTER ASSY – BRAKE-HYD 1 D7212-4CE0A KIT – GSK PIN 1 46210-4BC0C HOSE KIT – BRAKE 1 999MP-A4100P SUPER HEAVY DUTY BRAKE FLUID DOT 3 Maintenance Advantage NOTE: Parts replaced under this activity may be collected through the Nissan Part Return Program. If a Part Return Required Notification is received by the dealer, it is important for dealers to return parts applicable specifically to the VIN and repair order identified. Special Tools • Brake Booster Holding Bracket NI-53365 Repair • NTB22-080 Owner Notification Nissan will begin sending invitation to repair notifications to owners of potentially affected MY17-19 Rogue Hybrid vehicles in October 2022, via US Mail. ***** Dealer Responsibility ***** It is the dealer’s responsibility to check Service Comm or DBS National Service History – Open Campaigns using the appropriate Campaign I.D. for the campaign status on each vehicle falling within the range of this voluntary safety recall campaign, which for any reason, enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in dealer inventory. If a VIN subject to this voluntary safety recall campaign was part of a dealer trade, the letter associated with that VIN should be forwarded to the appropriate dealer for service completion. NISSAN NORTH AMERICA, INC. Total Customer Satisfaction CAMPAIGN ID: R22A6 | REVISION 1 Frequently Asked Questions (FAQ): Q. Is this a safety recall? A. Yes. Q. Is this a Stop Sale? A. Yes. Q. What is the reason for the voluntary safety recall? A. Frequent braking in a short period of time, combined with high engine room temperatures can lead to the failure of the hydraulic brake booster motor. Q. What is the possible effect of the condition? Customer may observe the illumination of the brake warning light (with buzzer) and the brake pedal will be hard to depress. Q. What will be the corrective action for this voluntary safety recall campaign? A. Dealers will replace the hydraulic brake booster supply unit. Q. How long will the corrective action take? A. This free service could take up to three and a half (3.5) hours to complete but your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule. Q. When will vehicle owners be notified? A. Nissan will begin sending invitation to repair notifications to owners of potentially affected MY17-19 Rogue Hybrid vehicles in October 2022, via US Mail. Q. Are parts readily available? A. Yes. Parts are on restriction and may be ordered via DBS. CAMPAIGN ID: R22A6 | REVISION 1 Q. Can the customer identify this issue? A. If the customer observes the illumination of the brake warning light (with buzzer) and the brake pedal becomes hard to depress, Nissan recommends parking the vehicle and contacting Nissan Roadside Assistance to have the vehicle towed to an authorized Nissan dealer as soon as possible. Q. Can affected customers continue to drive their vehicle? A. If the customer observes the illumination of the brake warning light (with buzzer) and the brake pedal becomes hard to depress, please contact your local Nissan dealer for immediate service and instructions on how to transport your vehicle to the dealership. Q. Is there any charge for this service? A. No, the remedy will be performed for the customer free of charge for parts and labor. Q. Will a rental vehicle be provided while the dealer is servicing the vehicle? A. Please consult your dealer for alternate transportation availability while your vehicle is being serviced. Rental is available upon customer request, if vehicle is experiencing the applicable condition of this campaign. EXPENSE CODE DESCRIPTION AMOUNT 502 Rental Expense $156 (Max) Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required. Please refer to the Goodwill Rental Guidelines in the APRM for detailed information regarding application of rental reimbursement. Q. Is towing covered for vehicles outside of warranty that are no longer eligible for Nissan Roadside Assistance? A. Yes, the campaign will cover the towing costs for affected vehicles that are no longer eligible for Roadside Assistance (out of warranty) and are experiencing the applicable condition of this campaign. EXPENSE CODE DESCRIPTION AMOUNT 501 Towing $200 (Max) Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required. Q. Will I have to take my vehicle back to the selling dealer to have the service performed? A. No, any authorized Nissan dealer is able to perform the recall campaign. CAMPAIGN ID: R22A6 | REVISION 1 Q. I have lost confidence in the vehicle. Will Nissan replace or repurchase the vehicle? A. The remedy will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle. Q. What model year vehicles are involved? A. Certain Model Year 2017-2019 Nissan Rogue Hybrid vehicles manufactured from August 3, 2016 to February 19, 2019. Q. Are you experiencing this condition on any other Nissan (or INFINITI) models? A. No. Revision History: Date Announcement Purpose July 29, 2022 Voluntary Safety Recall Campaign New Campaign Announcement October 7, 2022 REVISION 1 Remedy and parts available
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-549 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Nissan North America, Inc. Submission Date : OCT 17, 2022 NHTSA Recall No. : 22V-549 Manufacturer Recall No. : R22A6 Manufacturer Information : Manufacturer Name : Nissan North America, Inc. Address : P. O. BOX 685001 Franklin TN 37068-5009 Company phone : 800-647-7261 Population : Number of potentially involved : 5,904 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2017-2019 Nissan Rogue Hybrid Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : HYBRID ELECTRIC Descriptive Information : This issue only affects hybrid models with the subject hydraulic brake unit. The defect is unique to these models and dates of manufacture; no other Nissan (or INFINITI) vehicles are affected. Production Dates : JUL 26, 2016 – DEC 12, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Description of Noncompliance : Description of the Noncompliance : Due to the low heat capacity of the motor, certain driving conditions such as repeated brake application (stop and go traffic) combined with high temperatures in the engine room, can cause the brush temperature to increase inside the motor pump housing. If the temperature exceeds the allowable range, lubricity deteriorates which can cause sparking due to brush and commutator chatter that results in abnormal commutator wear. This abnormal wear may lead to brush vibration, causing the pigtail to bend repeatedly and disconnect, leading to a decrease in brake assist output. If brake assist output drops below a predetermined level, the red brake system warning indicator will illuminate and the driver will receive an audible buzzer. If the driver continues to operate the vehicle, the driver may begin to experience a change in brake pedal travel and feel, and increased pedal effort. Although the vehicle braking system will continue to function, the brake assist output may not meet certain performance requirements specified in S7.5 and S7.6 of FMVSS 135; Light vehicle brake systems. FMVSS 1 : 135 – Light vehicle brake systems Part 573 Safety Recall Report 22V-549 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 FMVSS 2 : NR Description of the Safety Risk : If brake assist output drops below a predetermined level, the red brake system warning indicator will illuminate and the driver will receive an audible buzzer. If the driver continues to operate the vehicle, the driver may begin to experience a change in brake pedal travel and feel, and increased pedal effort. Although the vehicle braking system will continue to function, reduced brake assist may result in increased stopping distance, which can increase the risk of a crash. Description of the Cause : NR Identification of Any Warning that can Occur : If brake assist output drops below a predetermined level, the red brake system warning indicator will illuminate and the driver will receive an audible buzzer. Involved Components : Component Name 1 : Booster Assy Brake, Hyd. Component Description : Hydraulic Brake Booster Assembly Component Part Number : 47210 4BC8A Supplier Identification : Component Manufacturer Name : ADVICS North America, Inc. Address : 1650 Kingsview Drive Lebanon Ohio 45036 Country : United States Chronology : May 2022 – Nissan investigated reports of loss of hydraulic brake assist in Japan market involving the subject vehicles, which Nissan did not believe represented an unreasonable risk to safety. Nissan discussed a proposed service campaign with the Japanese authorities (Ministry of Land, Infrastructure, Transport and Tourism – MLIT). On June 8, 2022, Nissan expanded its investigation to include the impact to markets outside of Japan, specifically in the U.S. and Mexico. June 2022 through July 2022 – Nissan analyzed the potential conditions that could result from this specific loss of hydraulic brake assist and the potential risk to safety. Nissan confirmed that it had no reports directly Part 573 Safety Recall Report 22V-549 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 attributable to the subject condition in the U.S. July 21, 2022 – Because a non-compliance could not be ruled out, Nissan decided to conduct a safety recall campaign in the U.S. market to remedy the subject vehicles. Description of Remedy : Description of Remedy Program : The Nissan dealer will replace the hydraulic brake booster supply unit. This free service could take up to three and a half (3.5) hours to complete but your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Dealers will be notified on July 29, 2022. Nissan mailed interim notification letters to all affected owners beginning September 22, 2022. Owners of potentially affected vehicles will receive an invitation to repair owner letter on October 31, 2022 Planned Dealer Notification Date : JUL 29, 2022 – NR Planned Owner Notification Date : OCT 31, 2022 – NR * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-549 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Nissan North America, Inc. Submission Date : JUL 28, 2022 NHTSA Recall No. : 22V-549 Manufacturer Recall No. : R22A6 Manufacturer Information : Manufacturer Name : Nissan North America, Inc. Address : P. O. BOX 685001 Franklin TN 37068-5009 Company phone : 800-647-7261 Population : Number of potentially involved : 5,904 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2017-2019 Nissan Rogue Hybrid Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : HYBRID ELECTRIC Descriptive Information : This issue only affects hybrid models with the subject hydraulic brake unit. The defect is unique to these models and dates of manufacture; no other Nissan (or INFINITI) vehicles are affected. Production Dates : JUL 26, 2016 – DEC 12, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Description of Noncompliance : Description of the Noncompliance : Due to the low heat capacity of the motor, certain driving conditions such as repeated brake application (stop and go traffic) combined with high temperatures in the engine room, can cause the brush temperature to increase inside the motor pump housing. If the temperature exceeds the allowable range, lubricity deteriorates which can cause sparking due to brush and commutator chatter that results in abnormal commutator wear. This abnormal wear may lead to brush vibration, causing the pigtail to bend repeatedly and disconnect, leading to a decrease in brake assist output. If brake assist output drops below a predetermined level, the red brake system warning indicator will illuminate and the driver will receive an audible buzzer. If the driver continues to operate the vehicle, the driver may begin to experience a change in brake pedal travel and feel, and increased pedal effort. Although the vehicle braking system will continue to function, the brake assist output may not meet certain performance requirements specified in S7.5 and S7.6 of FMVSS 135; Light vehicle brake systems. FMVSS 1 : 135 – Light vehicle brake systems Part 573 Safety Recall Report 22V-549 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 FMVSS 2 : NR Description of the Safety Risk : If brake assist output drops below a predetermined level, the red brake system warning indicator will illuminate and the driver will receive an audible buzzer. If the driver continues to operate the vehicle, the driver may begin to experience a change in brake pedal travel and feel, and increased pedal effort. Although the vehicle braking system will continue to function, reduced brake assist may result in increased stopping distance, which can increase the risk of a crash. Description of the Cause : NR Identification of Any Warning that can Occur : If brake assist output drops below a predetermined level, the red brake system warning indicator will illuminate and the driver will receive an audible buzzer. Involved Components : Component Name 1 : Booster Assy Brake, Hyd. Component Description : Hydraulic Brake Booster Assembly Component Part Number : 47210 4BC8A Supplier Identification : Component Manufacturer Name : ADVICS North America, Inc. Address : 1650 Kingsview Drive Lebanon Ohio 45036 Country : United States Chronology : May 2022 – Nissan investigated reports of loss of hydraulic brake assist in Japan market involving the subject vehicles, which Nissan did not believe represented an unreasonable risk to safety. Nissan discussed a proposed service campaign with the Japanese authorities (Ministry of Land, Infrastructure, Transport and Tourism – MLIT). On June 8, 2022, Nissan expanded its investigation to include the impact to markets outside of Japan, specifically in the U.S. and Mexico. June 2022 through July 2022 – Nissan analyzed the potential conditions that could result from this specific loss of hydraulic brake assist and the potential risk to safety. Nissan confirmed that it had no reports directly Part 573 Safety Recall Report 22V-549 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 attributable to the subject condition in the U.S. July 21, 2022 – Because a non-compliance could not be ruled out, Nissan decided to conduct a safety recall campaign in the U.S. market to remedy the subject vehicles. Description of Remedy : Description of Remedy Program : A remedy plan for all affected vehicles is currently under development. When the final remedy plan is available, Nissan will mail final remedy notification letters and include a statement concerning reimbursement for the cost of obtaining a pre-notification remedy for those subject vehicles that are no longer under warranty. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Dealers will be notified on July 29, 2022. Nissan will mail interim notification letters to all affected owners beginning September 22, 2022. Planned Dealer Notification Date : JUL 29, 2022 – NR Planned Owner Notification Date : SEP 22, 2022 – NR * NR – Not Reported
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