PMA10 – Steering Column – 2021 Nissan Versa & Kicks

September 15, 2022 NHTSA CAMPAIGN NUMBER: 22V693000

Loss of Power Steering Assist

Loss of power steering assist can increase the steering effort required, especially at low speeds, and increase the risk of a crash.

 

NHTSA Campaign Number: 22V693

Manufacturer Nissan North America, Inc.

Components STEERING

Potential Number of Units Affected 20,040

 

Summary

Nissan North America, Inc. (Nissan) is recalling certain 2021 Versa and Kicks vehicles. An intermittent electrical connection in the electric power steering (EPS) torque sensor can disable the power steering assist.

 

Remedy

Dealers will inspect the steering column torque sensor lot code, and replace the column if necessary, free of charge. Owner notification letters are expected to be mailed November 9, 2022. Owners may contact Nissan’s customer service at 1-800-867-7669.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Nissan has a Recall

 


Steering Column

Voluntary Safety Recall Campaign

 

Reference: PMA10

Date: September 16, 2022

 

Affected Models/Years: Affected Population: Dealer Inventory: SERVICE COMM Activation date: Stop Sale  In Effect
MY2021 Versa (N18) 6,076 NA September 16, 2022 YES
MY2021 Kicks (P15) 13,964 NA

 

***** Campaign Summary *****

Nissan is committed to the safety and security of our customers and their passengers.  Nissan has notified the National Highway Traffic Safety Administration (NHTSA) and Transport Canada that it is recalling certain specific MY2021 Nissan Versa and MY2021 Nissan Kicks vehicles to address a potential power steering issue.

 

Due to a supplier manufacturing concern, which since has been corrected, an intermittent electrical connection in the electric power steering (EPS) torque sensor can disable the EPS assist. In the event of an EPS failure, the Power Steering Warning Light will illuminate in the instrument cluster to alert the driver and the steering system will default to manual steering mode.  The mechanical steering linkage is maintained at all times.  However, loss of EPS will require higher steering effort, especially at low speeds, which may increase the risk of a crash.

Dealers will inspect the lot code on the torque sensor and, if necessary will replace the steering column assembly.

 

***** Release Schedule *****

Parts

If inspection results indicate that parts replacement is needed, parts are on restriction and may be ordered through DBS.

Part Number Description Quantity 
01125-N6061 BOLT (Knee Air Bag Module) 2
48935-3BA0A BOLT (Steering Wheel) 1 (If Needed)
48810-5EE0A COLUMN ASSY – STEERING, UPPER 1 (If Needed)

NOTE: Parts replaced under this activity may be collected through the Nissan Part Return Program. If a Part Return Required Notification is received by the dealer, it is important for dealers to return parts applicable specifically to the VIN and repair order identified.

 

Special Tools

  • White Crayon

 

Repair

 

Owner Notification

Nissan will begin sending notifications to owners of all potentially affected vehicles in November 2022, via U.S. Mail.

 


Frequently Asked Questions (FAQ): 

Is this a Safety recall?

Yes.

 

Is this a Stop Sale?

Yes.

 

What is the reason for the Voluntary Safety Recall?

Due to a supplier manufacturing concern, which since has been corrected, an intermittent electrical connection in the electric power steering (EPS) torque sensor can disable the EPS assist. In the event of an EPS failure, the Power Steering Warning Light will illuminate in the instrument cluster to alert the driver and the steering system will default to manual steering mode. The mechanical steering linkage is maintained at all times.  However, loss of EPS will require higher steering effort, especially at low speeds, which may increase the risk of a crash.

 

What is the possible effect of this condition?

If this condition occurs, the Power Steering Warning Light will illuminate in the instrument cluster to alert the driver and the steering system will default to manual steering mode. The mechanical steering linkage is maintained at all times.  However, loss of EPS will require higher steering effort, especially at low speeds, which may increase the risk of a crash.

 

What will be the corrective action for this voluntary recall campaign?

Dealers will inspect the lot code on the torque sensor and, if necessary will replace the steering column assembly.

 

How long will the corrective action take?

This free service could take up to one and a half (1.5) hours to complete but your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule.

 

When will vehicle owners be notified?

Nissan will begin sending notifications to owners of all potentially affected vehicles in November 2022, via U.S. Mail.

 

Is my vehicle safe to drive?

If your vehicle is subject to this campaign, you will receive an Owner Notification letter from Nissan, which will provide instructions on how to remedy your vehicle. Affected owners are encouraged to have their vehicles repaired as soon as possible upon notification.

 

Is there anything owners can do to mitigate this condition?

No.

 

Are parts readily available?

Yes, parts are currently on restriction and may be ordered through DBS.

 

Will a rental vehicle be provided while the dealer is servicing the vehicle?

Please consult your dealer for alternate transportation availability while your vehicle is being serviced. Rental is available upon customer request, while parts are on order.

EXPENSE CODE DESCRIPTION AMOUNT
502 Rental Expense $156 (Max)
Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required. Please refer to the Goodwill Rental Guidelines in the APRM for detailed information regarding application of rental reimbursement.

 

Is there any charge for the repair?

No. The remedy will be performed for the customer free of charge for parts and labor.

 

Will I have to take my vehicle back to the selling dealer to have the service performed?

No, any authorized Nissan dealer is able to perform the service.

For Consumer Affairs: Please inform us of the dealer where you would like to have the service completed.

 

I have lost confidence in the vehicle. Will Nissan replace or repurchase the vehicle?

The remedy will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle.

 

What model year vehicles are involved?

Certain MY2021 Nissan Versa and Kicks vehicles manufactured between July 19, 2021 to September 27, 2021.

 

Are you experiencing this condition on any other Nissan (or INFINITI) models?

No.

 


Steering Column – 2021 Nissan Versa & Kicks

 

Steering Column – 2021 Nissan Versa & Kicks

 


DEFECT INFORMATION REPORT

Manufacturer:

Nissan Mexicana, S.A, De C.V., Aguascalientes plant.

 

Vehicles Potentially Involved:

Certain Model Year 2021 Nissan Versa and Nissan Kicks vehicles manufactured from July 19, 2021 to September 27, 2021 at the Aguascalientes plant.

This issue (as described in Section 5 below) is specific to Nissan Versa and Kicks vehicles produced on a specific production line during the specified production period.    No other Nissan or INFINITI vehicles are affected.

 

The name, description and part number of the subject components are below:

Part Name Part Description Part Number
COLUMN ASSY – STEERING Upper Steering Column 48810-5EE0A

 

Total Number of Vehicles Potentially Involved:

Approximately 20,040 vehicles may be affected as shown in the table below:

Model Year / Model Number of Vehicles
MY 2021 Nissan Versa 6,076
MY 2021 Nissan Kicks 13,964

 

Percentage of Vehicles Estimated to Actually Contain the Defect:

Approximately 0.75%.  1% is used here because submission within NHTSA’s safety portal will not allow a non-numeric value.

 

Description of the Defect:

In some of the affected vehicles, an intermittent electrical connection in the electric power steering (EPS) torque sensor can disable the EPS assist. In the event of an EPS failure, a Power Steering Warning Light will illuminate in the instrument cluster to alert the driver and the steering system will default to manual steering mode.  The mechanical steering linkage is maintained at all times.  However, loss of EPS will require higher steering effort, especially at low speeds, which may increase the risk of a crash.

 

Chronology of Principal Events:

December 2021 – Nissan opened an investigation a field incident alleging sudden loss of EPS assist, on a Model Year 2021 Nissan Versa vehicle.  This incident appeared to be similar to an incident that occurred in Mexico market on a Nissan Kicks in September 2021.  Nissan launched an investigation, together with the supplier, into the issue.

 

January 2022 – During the investigation, it was unclear if this was the same issue that caused the EPS failure in Mexico market.  In order to better understand the issue, Nissan launched a dealer action on January 31, 2022 to collect parts.  In parallel, Nissan launched a study to investigate the effect of EPS loss on steering effort.

 

February 2022 – As part of the study, Nissan collected 7 parts for analysis.  Initial examination pointed to a potential issue with the torque sensor.

 

March 2022 through May 2022 – The supplier’s investigation confirmed poor weld penetration at the terminal within the torque sensor that may have led to a disconnection of the terminal welds within the affected steering column torque sensor.  The supplier worked to identify the potentially affected population based on internal production records.

The supplier identified lot codes for potentially affected torque sensors.

 

Nissan initiated a pre-delivery inspection on in-transit vehicles and within dealer inventory to check for the potentially affected torque sensors.  These parts were collected and sent to the supplier for analysis.

 

June 2022 through August 2022 – Nissan worked with the supplier to identify potentially affected vehicles.

 

September 8, 2022 – In an abundance of caution, Nissan decided to conduct a Voluntary Safety Recall Campaign to inspect all potentially affected vehicles and replace the steering column if an affected lot code is identified on the torque sensor.

 

Description of Corrective Action:

Dealers will be notified beginning September 16, 2022.  Owners of all potentially affected vehicles will be notified beginning on November 9, 2022, to bring their vehicle to the dealer for repair.  The dealer will inspect the steering column torque sensor lot code and replace the steering column assembly as needed.  All inspections and repairs will be performed free of charge for parts and labor.

Nissan will not include a statement in the Part 577 owner notification concerning reimbursement for the cost of obtaining a pre-notification remedy for the subject vehicles because they are still under warranty.

 

Copy of Notices:

Copies of all notices will be provided to NHTSA as they become available.

 

 


2 Affected Products

Vehicles

MAKE MODEL YEAR
NISSAN KICKS 2021
NISSAN VERSA 2021

 


5 Associated Documents

Nissan – DEFECT INFORMATION REPORT – September 2022

RMISC-22V693-3568.pdf 109.68KB

RMISC-22V693-3568

 


Remedy Instructions and TSB

RCRIT-22V693-2468.pdf 1029.469KB

RCRIT-22V693-2468

 


Nissan – Dealer Announcement – September 2022

RCMN-22V693-3919.pdf 131.113KB

RCMN-22V693-3919

 


Recall Acknowledgement

RCAK-22V693-4488.pdf 646.01KB

RCAK-22V693-4488

 


Defect Notice 573 Report

RCLRPT-22V693-1375.PDF 242.934KB

RCLRPT-22V693-1375

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V693&docType=RCL

 


 

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  • 👍【Advanced Diagnostic Scanner for ECU Programming】Autel MK908P II has been designed to perform some of the most complicated engine diagnostics and reprogramming in BMW and Mercedes Benz. With the jbox/J2534 VCI or BMW Ethernet Cable, you can edit the cars performance data, like adjusting RPM, fuel injection, etc. A professional car diagnostics scanner to save time/effort on repairs. Form some of the most complicated engine diagnostics and reprogramming in BMW and Mercedes Benz.
  • 👍【2023 Newest, 36+ Special Functions 】As 2023 newest professional diagnostic tool, Autel MaxiCOM MK908P II auto scanner can perform 36+ most useful service & special functions like Oil Reset, SAS Calibration, SRS, EPB, DPF Regeneration, Battery Registration, ABS bleed, Injector Coding, Key Fob Coding(add new keys) etc. NOTE: All service & Special functions are NOT universally compatible.
  • 👍【Bi-Directional Control & Broad Vehicle Coverage】Autel MK908P II is an advanced bi-directional scan tool that can access and scan all available systems on 80+ makes and models to perform OE level diagnostics that are previously available to dealership tools only to read and clear codes, view live data, perform active tests/component tests to control various components/parts like fuel pump, cylinder, valves, abs motor, wipers, car windows, doors, sunroofs to test its functionality.
  • 👍【Easy to Operate】The MK908P II hardware can equal to a best rank android tablet in the market and that made the whole diagnostic procedure more quickly and precisely. Maxisys platform, cloud-based Maxisys provide a large amount of data about the diagnosis and repair advices, that’s really helpful, whenever you encounter problems, you can find solutions from it.
  • 👍【Compatible with Some Add-ons】Combination with Oscilloscope Maxi Scope MP408 and Digital Inspection Cameras MV108, the power of this tool is amazing and the detail you receive about every component of the vehicle makes pinpointing a problem painless. Affordable combination of MS908P and TS601 supports TPMS programming, which turns into a powerful diagnostic tool.

Last update on 2023-01-06 / Affiliate links / Images from Amazon Product Advertising API

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