PMA10 – Steering Column – 2021 Nissan Versa & Kicks

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September 15, 2022 NHTSA CAMPAIGN NUMBER: 22V693000

Loss of Power Steering Assist

Loss of power steering assist can increase the steering effort required, especially at low speeds, and increase the risk of a crash.

 

NHTSA Campaign Number: 22V693

Manufacturer NissaneBay North America, Inc.

Components STEERING

Potential Number of Units Affected 20,040

 

Summary

NissaneBay North America, Inc. (NissaneBay) is recalling certain 2021 Versa and Kicks vehicles. An intermittent electrical connection in the electric power steering (EPS) torque sensor can disable the power steering assist.

 

Remedy

Dealers will inspect the steering column torque sensor lot code, and replace the column if necessary, free of charge. Owner notification letters are expected to be mailed November 9, 2022. Owners may contact NissaneBay’s customer service at 1-800-867-7669.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Nissan has a Recall

 


Steering Column
Voluntary Safety Recall Campaign

Reference: PMA10
Date: March 1, 2023

IMPORTANT: It is a violation of Federal law for dealers to sell or deliver new vehicles in their inventory covered by this notification until the campaign’s final remedy action is performed.

UPDATE March 1, 2023
Please discard earlier versions of this bulletin.

The announcement from January 10, 2023 has been revised to include the following change:

  • The following part will be placed on restriction and can be ordered, as needed, via DBS beginning March 1, 2023:
    • 48935-3BA0A   BOLT (Steering Wheel)
Affected Models/Years: Affected Population: Dealer Inventory: SERVICE COMM Activation date: Stop Sale  In Effect
MY2021 Versa (N18)6,076NA September 16, 2022 YES
MY2021 Kicks (P15)13,964NA

 

***** Campaign Summary *****

NissaneBay is committed to the safety and security of our customers and their passengers.  NissaneBay has notified the National Highway Traffic Safety Administration (NHTSA) and Transport Canada that it is recalling certain specific MY2021 NissaneBay Versa and MY2021 NissaneBay Kicks vehicles to address a potential power steering issue.

Due to a supplier manufacturing concern, which since has been corrected, an intermittent electrical connection in the electric power steering (EPS) torque sensor can disable the EPS assist. In the event of an EPS failure, the Power Steering Warning Light will illuminate in the instrument cluster to alert the driver and the steering system will default to manual steering mode.  The mechanical steering linkage is maintained at all times.  However, loss of EPS will require higher steering effort, especially at low speeds, which may increase the risk of a crash.

Dealers will inspect the lot code on the torque sensor and, if necessary will replace the steering column assembly.

 

***** Release Schedule *****

Parts

Part number 48935-3BA0AeBay BOLT (Steering Wheel) is being placed on restriction and dealers will be able to order, as needed, via DBS beginning March 1, 2023.

Part Number Description Quantity 
01125-N6061BOLT (Knee Air Bag Module)2
48935-3BA0AeBayBOLT (Steering Wheel)1 (If Needed)
48810-5EE0ACOLUMN ASSY – STEERING, UPPER1 (If Needed)

NOTE: Parts replaced under this activity may be collected through the NissaneBay Part Return Program. If a Part Return Required Notification is received by the dealer, it is important for dealers to return parts applicable specifically to the VIN and repair order identified.

 

Special Tools

  • White Crayon

 

Repair

 

Owner Notification

NissaneBay will begin sending notifications to owners of all potentially affected vehicles in November 2022, via U.S. Mail.

 


Frequently Asked Questions (FAQ): 

Is this a Safety recall?

Yes.

 

Is this a Stop Sale?

Yes.

 

What is the reason for the Voluntary Safety Recall?

Due to a supplier manufacturing concern, which since has been corrected, an intermittent electrical connection in the electric power steering (EPS) torque sensor can disable the EPS assist. In the event of an EPS failure, the Power Steering Warning Light will illuminate in the instrument cluster to alert the driver and the steering system will default to manual steering mode. The mechanical steering linkage is maintained at all times.  However, loss of EPS will require higher steering effort, especially at low speeds, which may increase the risk of a crash.

 

What is the possible effect of this condition?

If this condition occurs, the Power Steering Warning Light will illuminate in the instrument cluster to alert the driver and the steering system will default to manual steering mode. The mechanical steering linkage is maintained at all times.  However, loss of EPS will require higher steering effort, especially at low speeds, which may increase the risk of a crash.

 

What will be the corrective action for this voluntary recall campaign?

Dealers will inspect the lot code on the torque sensor and, if necessary will replace the steering column assembly.

 

How long will the corrective action take?

This free service could take up to one and a half (1.5) hours to complete but your NissaneBay dealer may require your vehicle for a longer period of time based upon their work schedule.

 

When will vehicle owners be notified?

NissaneBay will begin sending notifications to owners of all potentially affected vehicles in November 2022, via U.S. Mail.

 

Is my vehicle safe to drive?

If your vehicle is subject to this campaign, you will receive an Owner Notification letter from NissaneBay, which will provide instructions on how to remedy your vehicle. Affected owners are encouraged to have their vehicles repaired as soon as possible upon notification.

 

Is there anything owners can do to mitigate this condition?

No.

 

Are parts readily available?

Yes, the steering wheel bolt will be on restriction effective March 1, 2023 and can be ordered via DBS.

 

Will a rental vehicle be provided while the dealer is servicing the vehicle?

Please consult your dealer for alternate transportation availability while your vehicle is being serviced. Rental is available upon customer request, while parts are on order.

EXPENSE CODEDESCRIPTIONAMOUNT
502Rental Expense$156 (Max)
Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required. Please refer to the Goodwill Rental Guidelines in the APRM for detailed information regarding application of rental reimbursement.

 

Is there any charge for the repair?

No. The remedy will be performed for the customer free of charge for parts and labor.

 

Will I have to take my vehicle back to the selling dealer to have the service performed?

No, any authorized NissaneBay dealer is able to perform the service.

For Consumer Affairs: Please inform us of the dealer where you would like to have the service completed.

 

I have lost confidence in the vehicle. Will NissaneBay replace or repurchase the vehicle?

The remedy will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle.

 

What model year vehicles are involved?

Certain MY2021 NissaneBay Versa and Kicks vehicles manufactured between July 19, 2021 to September 27, 2021.

 

Are you experiencing this condition on any other NissaneBay (or INFINITIeBay) models?

No.

 


Description of the Defect:

In some of the affected vehicles, an intermittent electrical connection in the electric power steering (EPS) torque sensor can disable the EPS assist. In the event of an EPS failure, a Power Steering Warning Light will illuminate in the instrument cluster to alert the driver and the steering system will default to manual steering mode. The mechanical steering linkage is maintained at all times. However, loss of EPS will require higher steering effort, especially at low speeds, which may increase the risk of a crash.

 

Chronology of Principal Events:

December 2021 – NissaneBay opened an investigation a field incident alleging sudden loss of EPS assist, on a Model Year 2021 NissaneBay Versa vehicle. This incident appeared to be similar to an incident that occurred in Mexico market on a NissaneBay Kicks in September 2021. NissaneBay launched an investigation, together with the supplier, into the issue.

January 2022 – During the investigation, it was unclear if this was the same issue that caused the EPS failure in Mexico market. In order to better understand the issue, NissaneBay launched a dealer action on January 31, 2022 to collect parts. In parallel, NissaneBay launched a study to investigate the effect of EPS loss on steering effort.

February 2022 -As part of the study, NissaneBay collected 7 parts for analysis. Initial examination pointed to a potential issue with the torque sensor.

March 2022 through May 2022 – The supplier’s investigation confirmed poor weld penetration at the terminal within the torque sensor that may have led to a disconnection of the terminal welds within the affected steering column torque sensor. The supplier worked to identify the potentially affected population based on internal production records. The supplier identified lot codes for potentially affected torque sensors.

NissaneBay initiated a pre-delivery inspection on in-transit vehicles and within dealer inventory to check for the potentially affected torque sensors. These parts were collected and sent to the supplier for analysis.

June 2022 through August 2022 – NissaneBay worked with the supplier to identify potentially affected vehicles.

September 8, 2022 – In an abundance of caution, NissaneBay decided to conduct a Voluntary Safety Recall Campaign to inspect all potentially affected vehicles and replace the steering column if an affected lot code is identified on the torque sensor.

 

Description of Corrective Action:

Dealers will be notified beginning September 16, 2022. Owners of all potentially affected vehicles will be notified beginning on November 9, 2022, to bring their vehicle to the dealer for repair. The dealer will inspect the steering column torque sensor lot code and replace the steering column assembly as needed. All inspections and repairs will be performed free of charge for parts and labor.

NissaneBay will not include a statement in the Part 577 owner notification concerning reimbursement for the cost of obtaining a pre-notification remedy for the subject vehicles because they are still under warranty.

 


Steering Column – 2021 NissaneBay Versa & Kicks

 

Steering Column – 2021 Nissan Versa & Kicks

 


2 Affected Products

Vehicles

MAKEMODELYEAR
NISSANeBayKICKS2021
NISSANeBayVERSA2021

 


11 Associated Documents

NissaneBay – DEFECT INFORMATION REPORT – September 2022

RMISC-22V693-3568.pdf 109.68KB

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Remedy Instructions and TSB

RCRIT-22V693-2468.pdf 1029.469KB

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NissaneBay – Dealer Announcement – September 2022

RCMN-22V693-3919.pdf 131.113KB

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Recall Acknowledgement

RCAK-22V693-4488.pdf 646.01KB

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Defect Notice 573 Report

RCLRPT-22V693-1375.PDF 242.934KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-22V693-8501.pdf 778.53KB

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Remedy Instructions and TSB

RCRIT-22V693-5123.pdf 1132.706KB

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NissaneBay – Dealer Announcement – January 2023

RCMN-22V693-9141.pdf 138.233KB

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NissaneBay – Dealer Announcement – March 2023

RCMN-22V693-2637.pdf 138.148KB

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NissaneBay – Defect Information Report – April 2023

RMISC-22V693-9409.pdf 1021.769KB

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Recall 573 Report – April 12, 2023

RCLRPT-22V693-3654.PDF 214.653KB

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  • 🎉【Accurate ABS/ SRS Diagnostics Functions】The ABS/ SRS diagnostic function is used to retrieve and clear codes from the ABS/ SRS systems. It can read and clear DTCs, show definitions of each code, display live data of multiple sensors in the graph to locate fault causes, and assist home mechanics to do the proper repair and clear ABS & Airbag warning lights. Diagnoses ABS/ SRS system codes on most 1996 and newer major vehicle models. Please email 📩 AutelStoreOnline @ outlook . com 📩 for help.
  • 🎉【All 10 Modes of OBD II Diagnostics Function】The OBD II Diagnostics function is a fast-access option that allows you to carry out a quick test on the engine system of OBD II vehicles. Read Codes, Erase Codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, DTC Lookup, Component Test, Viewing Vehicle Information, Modules Present.
  • 🎉【Live Data and Freeze Frame Data】With Live Data functions, Autel AL619 OBD2 diagnostic code reader allows you to view the live PID (Parameter Identification Data) of the vehicle's computer module(s) in text, graph to check the status of various sensors. And Freeze Frame Data enables you to view the vehicle's operating parameters at the moment a DTC is detected. These information will aid the technician by allowing the parameters to be duplicated for diagnostic and repair purposes.
  • 🎉【DTC Lookup Feature】Besides showing you the code’s definition while you are reading the diagnostic trouble codes, AL619 features comparably user-friendly DTC Lookup Function which enables you to retrieve the definitions of any error codes from the large database of AL619, saving you from the hassle of wasting time searching definition of every code via Google.
SaleBestseller No. 10
2025 FOXWELL NT614 Elite OBD2 Scanner with 5 Resets ABS Bleeding/SAS Calibration/Oil/EPB/Throttle, Upgrade of NT604 Code Reader Scan Tools, ABS SRS Engine Transmission Battery Test Car Scanner
  • 【UPGRADE OF NT604-POWERFUL 5 RESETS】Wanna to do maintenance service for your car however the basic 4 system scanner tool can't do it? Then FOXWELL NT614 Elite-the upgraded version of nt604, was born for providing you with 5 special functions-ABS Bleeding/Oil Reset/SAS Calibration/EPB Reset/Throttle Reset. These functions are enough for your daily needs. No need to buy those 300-600 dollors obd2 scanner. Saving your unnecessary repair fee with FOXWELL nt614 car scanner diagnostic tool!
  • 【ENGINE/ABS/SRS/TRANSMISSION CODE READER】Don't know what's wrong with your car when the warning light of ABS, transmission, SRS, Engine flashes? NT614 Elite obd2 scanner can pinpoint the problem components. It boasts many functions of engine, abs, srs and transmission such as read & erase fault codes and grapgh live data like engine temp, wheel speed sensor, read transmission temperature, etc. Compared with car repairs, using foxwell nt614 elite is more convenient and a-ffordable.
  • 【Best Bang For Your Buck!-FOXWELL NT614 Elite】1. 2025 New software-faster than old one. 2. One click lifetime WIFI f-ree update, no need to use the annoying Micro SD card. 3. New Update-No need to register on the FOXWELL website before use, more convenient! 4. More intuitive viewing with new interface, you can find I/M, Battery Test, DTC Lookup directly.
  • 【ABS BLEEDING OBD SCANNER】Do you always feel the brake pedal was slowly sinking to floor or it's loose after doing a complete front & rear brake job? And then you need to take more time than normal to stop your car, which is very dangerous. That's because when you open the brake system to replace components, air gets inside. To get a firm brake pedal, the air need to be removed by bleeding the brakes. NT614 Elite odb2 scanner can do ABS BLEEDING perfectly for your cars.
  • 【SMART AUTOVIN & LIFETIME F-REE WIFI UPDATE & PERFECT GIFT CHOICE】With the fantastic AUTOVIN function, this nt614 scan tool can get your VIN and vehicle info rapidly. No need to spend much time in finding your VIN and input it one by one. Also, the lifetime f-ree wifi update is provided for more vehicle coverage, bug fixes, newly added parameters. SAVE AT LEAST 1000+ PER YEAR. And this automotive scanner is a best gift for your Dad, Husband, Boyfriend and Handy Men.

 


Last update on 2025-04-17 / Affiliate links / Images from Amazon Product Advertising API


 

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