PMA10 – Steering Column – 2021 Nissan Versa & Kicks

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September 15, 2022 NHTSA CAMPAIGN NUMBER: 22V693000

Loss of Power Steering Assist

Loss of power steering assist can increase the steering effort required, especially at low speeds, and increase the risk of a crash.

 

NHTSA Campaign Number: 22V693

Manufacturer Nissan North America, Inc.

Components STEERING

Potential Number of Units Affected 20,040

 

Summary

Nissan North America, Inc. (Nissan) is recalling certain 2021 Versa and Kicks vehicles. An intermittent electrical connection in the electric power steering (EPS) torque sensor can disable the power steering assist.

 

Remedy

Dealers will inspect the steering column torque sensor lot code, and replace the column if necessary, free of charge. Owner notification letters are expected to be mailed November 9, 2022. Owners may contact Nissan’s customer service at 1-800-867-7669.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Nissan has a Recall

 


Steering Column
Voluntary Safety Recall Campaign

Reference: PMA10
Date: March 1, 2023

IMPORTANT: It is a violation of Federal law for dealers to sell or deliver new vehicles in their inventory covered by this notification until the campaign’s final remedy action is performed.

UPDATE March 1, 2023
Please discard earlier versions of this bulletin.

The announcement from January 10, 2023 has been revised to include the following change:

  • The following part will be placed on restriction and can be ordered, as needed, via DBS beginning March 1, 2023:
    • 48935-3BA0A   BOLT (Steering Wheel)
Affected Models/Years: Affected Population: Dealer Inventory: SERVICE COMM Activation date: Stop Sale  In Effect
MY2021 Versa (N18) 6,076 NA September 16, 2022 YES
MY2021 Kicks (P15) 13,964 NA

 

***** Campaign Summary *****

Nissan is committed to the safety and security of our customers and their passengers.  Nissan has notified the National Highway Traffic Safety Administration (NHTSA) and Transport Canada that it is recalling certain specific MY2021 Nissan Versa and MY2021 Nissan Kicks vehicles to address a potential power steering issue.

Due to a supplier manufacturing concern, which since has been corrected, an intermittent electrical connection in the electric power steering (EPS) torque sensor can disable the EPS assist. In the event of an EPS failure, the Power Steering Warning Light will illuminate in the instrument cluster to alert the driver and the steering system will default to manual steering mode.  The mechanical steering linkage is maintained at all times.  However, loss of EPS will require higher steering effort, especially at low speeds, which may increase the risk of a crash.

Dealers will inspect the lot code on the torque sensor and, if necessary will replace the steering column assembly.

 

***** Release Schedule *****

Parts

Part number 48935-3BA0AeBay BOLT (Steering Wheel) is being placed on restriction and dealers will be able to order, as needed, via DBS beginning March 1, 2023.

Part Number Description Quantity 
01125-N6061 BOLT (Knee Air Bag Module) 2
48935-3BA0AeBay BOLT (Steering Wheel) 1 (If Needed)
48810-5EE0A COLUMN ASSY – STEERING, UPPER 1 (If Needed)

NOTE: Parts replaced under this activity may be collected through the Nissan Part Return Program. If a Part Return Required Notification is received by the dealer, it is important for dealers to return parts applicable specifically to the VIN and repair order identified.

 

Special Tools

  • White Crayon

 

Repair

 

Owner Notification

Nissan will begin sending notifications to owners of all potentially affected vehicles in November 2022, via U.S. Mail.

 


Frequently Asked Questions (FAQ): 

Is this a Safety recall?

Yes.

 

Is this a Stop Sale?

Yes.

 

What is the reason for the Voluntary Safety Recall?

Due to a supplier manufacturing concern, which since has been corrected, an intermittent electrical connection in the electric power steering (EPS) torque sensor can disable the EPS assist. In the event of an EPS failure, the Power Steering Warning Light will illuminate in the instrument cluster to alert the driver and the steering system will default to manual steering mode. The mechanical steering linkage is maintained at all times.  However, loss of EPS will require higher steering effort, especially at low speeds, which may increase the risk of a crash.

 

What is the possible effect of this condition?

If this condition occurs, the Power Steering Warning Light will illuminate in the instrument cluster to alert the driver and the steering system will default to manual steering mode. The mechanical steering linkage is maintained at all times.  However, loss of EPS will require higher steering effort, especially at low speeds, which may increase the risk of a crash.

 

What will be the corrective action for this voluntary recall campaign?

Dealers will inspect the lot code on the torque sensor and, if necessary will replace the steering column assembly.

 

How long will the corrective action take?

This free service could take up to one and a half (1.5) hours to complete but your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule.

 

When will vehicle owners be notified?

Nissan will begin sending notifications to owners of all potentially affected vehicles in November 2022, via U.S. Mail.

 

Is my vehicle safe to drive?

If your vehicle is subject to this campaign, you will receive an Owner Notification letter from Nissan, which will provide instructions on how to remedy your vehicle. Affected owners are encouraged to have their vehicles repaired as soon as possible upon notification.

 

Is there anything owners can do to mitigate this condition?

No.

 

Are parts readily available?

Yes, the steering wheel bolt will be on restriction effective March 1, 2023 and can be ordered via DBS.

 

Will a rental vehicle be provided while the dealer is servicing the vehicle?

Please consult your dealer for alternate transportation availability while your vehicle is being serviced. Rental is available upon customer request, while parts are on order.

EXPENSE CODE DESCRIPTION AMOUNT
502 Rental Expense $156 (Max)
Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required. Please refer to the Goodwill Rental Guidelines in the APRM for detailed information regarding application of rental reimbursement.

 

Is there any charge for the repair?

No. The remedy will be performed for the customer free of charge for parts and labor.

 

Will I have to take my vehicle back to the selling dealer to have the service performed?

No, any authorized Nissan dealer is able to perform the service.

For Consumer Affairs: Please inform us of the dealer where you would like to have the service completed.

 

I have lost confidence in the vehicle. Will Nissan replace or repurchase the vehicle?

The remedy will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle.

 

What model year vehicles are involved?

Certain MY2021 Nissan Versa and Kicks vehicles manufactured between July 19, 2021 to September 27, 2021.

 

Are you experiencing this condition on any other Nissan (or INFINITI) models?

No.

 


Description of the Defect:

In some of the affected vehicles, an intermittent electrical connection in the electric power steering (EPS) torque sensor can disable the EPS assist. In the event of an EPS failure, a Power Steering Warning Light will illuminate in the instrument cluster to alert the driver and the steering system will default to manual steering mode. The mechanical steering linkage is maintained at all times. However, loss of EPS will require higher steering effort, especially at low speeds, which may increase the risk of a crash.

 

Chronology of Principal Events:

December 2021 – Nissan opened an investigation a field incident alleging sudden loss of EPS assist, on a Model Year 2021 Nissan Versa vehicle. This incident appeared to be similar to an incident that occurred in Mexico market on a Nissan Kicks in September 2021. Nissan launched an investigation, together with the supplier, into the issue.

January 2022 – During the investigation, it was unclear if this was the same issue that caused the EPS failure in Mexico market. In order to better understand the issue, Nissan launched a dealer action on January 31, 2022 to collect parts. In parallel, Nissan launched a study to investigate the effect of EPS loss on steering effort.

February 2022 -As part of the study, Nissan collected 7 parts for analysis. Initial examination pointed to a potential issue with the torque sensor.

March 2022 through May 2022 – The supplier’s investigation confirmed poor weld penetration at the terminal within the torque sensor that may have led to a disconnection of the terminal welds within the affected steering column torque sensor. The supplier worked to identify the potentially affected population based on internal production records. The supplier identified lot codes for potentially affected torque sensors.

Nissan initiated a pre-delivery inspection on in-transit vehicles and within dealer inventory to check for the potentially affected torque sensors. These parts were collected and sent to the supplier for analysis.

June 2022 through August 2022 – Nissan worked with the supplier to identify potentially affected vehicles.

September 8, 2022 – In an abundance of caution, Nissan decided to conduct a Voluntary Safety Recall Campaign to inspect all potentially affected vehicles and replace the steering column if an affected lot code is identified on the torque sensor.

 

Description of Corrective Action:

Dealers will be notified beginning September 16, 2022. Owners of all potentially affected vehicles will be notified beginning on November 9, 2022, to bring their vehicle to the dealer for repair. The dealer will inspect the steering column torque sensor lot code and replace the steering column assembly as needed. All inspections and repairs will be performed free of charge for parts and labor.

Nissan will not include a statement in the Part 577 owner notification concerning reimbursement for the cost of obtaining a pre-notification remedy for the subject vehicles because they are still under warranty.

 


Steering Column – 2021 Nissan Versa & Kicks

 

Steering Column – 2021 Nissan Versa & Kicks

 


2 Affected Products

Vehicles

MAKE MODEL YEAR
NISSAN KICKS 2021
NISSAN VERSA 2021

 


11 Associated Documents

Nissan – DEFECT INFORMATION REPORT – September 2022

RMISC-22V693-3568.pdf 109.68KB

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Remedy Instructions and TSB

RCRIT-22V693-2468.pdf 1029.469KB

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Nissan – Dealer Announcement – September 2022

RCMN-22V693-3919.pdf 131.113KB

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Recall Acknowledgement

RCAK-22V693-4488.pdf 646.01KB

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Defect Notice 573 Report

RCLRPT-22V693-1375.PDF 242.934KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-22V693-8501.pdf 778.53KB

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Remedy Instructions and TSB

RCRIT-22V693-5123.pdf 1132.706KB

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Nissan – Dealer Announcement – January 2023

RCMN-22V693-9141.pdf 138.233KB

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Nissan – Dealer Announcement – March 2023

RCMN-22V693-2637.pdf 138.148KB

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Nissan – Defect Information Report – April 2023

RMISC-22V693-9409.pdf 1021.769KB

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Recall 573 Report – April 12, 2023

RCLRPT-22V693-3654.PDF 214.653KB

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V693&docType=RCL

 


 

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  • 🚗【FULL OBD-LEVEL DIAGNOSTICS TOOL】: Quickly determines the cause of engine system faults, reads current, permanent and pending codes. After the repair, clears the codes and turns off the warning light. In addition, the FX2000 engine code reader also displays important OBD II advanced data such as fuel, live data and other manufacturer-specific parameters in real time to ensure that the engine ECU is operating correctly and safely, saving vehicle owners a lot of time and money in maintenance.
  • 🚙【TRANSMISSION FAULT DIAGNOSTIC TOOL】: Some noises come from the transmission? Ancel obd2 scanner will read fault codes, display live transmission system data (fluid temperature, fluid pump, clutch actuation, pressure, etc.), and ensures transmission performance is optimal for vehicle speed and load. It provides detailed TCM data of the vehicle, so you can quickly and accurately find existing or potential problems.
  • 🚐【FIND OUT SRS WRONG】: ANCEL FX2000 automotive scanner is able to read and clear fault codes in the SRS (airbag) and turn off the warning light to make sure the system is working correctly and safely. This odb2 scanner also displays a live graphical data stream of the supplemental restraint system (air bag), which allows you to analyze and verify that the air bag system is working properly.
SaleBestseller No. 10
BLCKTEC 430 Bluetooth OBD2 Scanner Diagnostic Tool - Car Code Reader for All Cars OBDII Compatible - Read & Clear Engine, ABS, SRS, Oil Light, & More - Subscription Free OBD App On iOS & Android
  • [Transform Your Car Care Experience] - With BLCKTEC, instantly become your own professional mechanic. Effortlessly read and clear your car’s trouble codes and check engine light, ensuring your vehicle stays in top condition.
  • [Empower Yourself with Comprehensive Diagnostics] - Unlock the full potential of your vehicle with the BLCKTEC 430. Access detailed diagnostics previously exclusive to professional mechanics’ OBD2 scan tools, including ABS, Airbag, SRS, TPMS codes, and beyond, right at your fingertips.
  • [Drive with Confidence] - The BLCKTEC 430 is more than just a car code reader; it's your personal vehicle health advisor. Receive tailored repair reports with potential causes and verified solutions for your specific make and model, guiding you to the right fix every time.
  • [Seamless Connectivity, Ultimate Convenience] - Experience the freedom of wireless diagnostics with this portable car scanner. Easily connect via Bluetooth to our intuitive sensor, and enjoy all the functionalities of high-end scan tools without the clutter of wires, directly from your smartphone or tablet.
  • [DIY Repairs Made Easy] - Navigate car maintenance with ease using our premium app. Access a vast library of easy-to-follow repair videos, guiding you through each step of the repair process, compatible with both iOS & Android devices.

Last update on 2024-04-01 / Affiliate links / Images from Amazon Product Advertising API

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