Unsecured Transmission May Cause Rollaway – 2020-2023 Nissan Titan & Frontier

September 7, 2022 NHTSA CAMPAIGN NUMBER: 22V671000

Unsecured Transmission May Cause Rollaway

A vehicle rollaway increases the risk of a crash.

 

NHTSA Campaign Number: 22V671

Manufacturer Nissan North America, Inc.

Components POWER TRAIN

Potential Number of Units Affected 203,223

 

Summary

Nissan North America, Inc. (Nissan) is recalling certain 2020-2023 Titan and Frontier vehicles. The transmission parking pawl may not engage when the vehicle is shifted into park, which can result in a vehicle rollaway.

 

Remedy

Owners are advised to apply the parking brake every time they park their vehicle. A remedy plan is currently under development. Owner notification letters are expected to be mailed November 1, 2022. Owners may contact Nissan’s customer service at 1-800-867-7669.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Nissan has a Recall

 


2023 Nissan Titan
2023 Nissan Titan

 


Automatic Transmission

Voluntary Safety Recall Campaign

 

Reference: R22A9/R22B1

Date: September 13, 2022

 

Affected Models/Years: Affected Population: Dealer Inventory: SERVICE COMM Activation date: Stop  Sale In Effect:
MY2020-2023 Titan (A61) 58,693 1,719 September 13, 2022 YES
MY2020-2021 Frontier (D40) 52,213 NA
MY2022-2023 Frontier (D41) 92,137 5,601

 

***** Campaign Summary *****

Nissan is committed to the safety and security of our customers and their passengers.  Nissan has notified the National Highway Traffic Safety Administration (NHTSA) that the previously announced quality assurance hold (PC916) for MY20-23 Titan and MY20-23 Frontier vehicles is being reclassified as a Voluntary Safety Recall Campaign. Nissan is recalling certain MY2020-2023 Titan and Frontier vehicles due to an issue that may result in a rollaway condition while the vehicle is in park.

 

Nissan’s investigation to date indicates that the resistance between the parking rod and wedge inside of the transmission housing may inhibit movement of the wedge and parking pawl. If the parking pawl does not engage, an affected vehicle may move after placing the shifter into “Park”. If the customer does not engage the parking brake, potential for movement of the vehicle increases the risk of injury or crash.

 

Customers will receive an Interim Owner Letter advising to apply the parking brake whenever they place their vehicle in “Park”. Once the final remedy is available, owners will receive a second owner notification letter instructing them to bring their vehicle to an authorized Nissan dealer to have the final remedy work completed at no cost to the owner.

 

Nissan is currently developing its remedy plan. Dealers will be able to identify the potentially affected vehicles in Service Comm and DBS National Service History on September 13, 2022Nissan anticipates remedy availability in fall 2022. An updated campaign announcement and repair information will be distributed once the remedy is available.   

 

***** Release Schedule *****

Parts

Nissan is currently developing its remedy plan.  Nissan anticipates remedy availability in fall 2022.  

 

Owner Notification

Nissan will begin mailing interim notification letters to owners of affected vehicles in October 2022, via U.S. Mail.

Once the final remedy is available, owners will receive a notification letter instructing them to bring their vehicle to an authorized Nissan dealer to have the remedy work completed at no cost to the owner.

 


Frequently Asked Questions (FAQ):

 

Is this a safety recall?

Yes.

 

Is this a Stop Sale?

Yes.

 

What is the reason for the voluntary safety recall?

Nissan’s investigation to date indicates that the resistance between the parking rod and wedge inside of the transmission housing may inhibit movement of the wedge and parking pawl. If the parking pawl does not engage, an affected vehicle may move after the shifter is placed into “Park”. If the customer does not engage the parking brake, potential for movement of the vehicle increases the risk of injury or crash.

 

What is the possible effect of the condition?

If the parking brake is not applied, an affected vehicle may move after the shifter is placed in to the ‘Park’ position, potentially resulting in a rollaway condition.

 

Is this voluntary recall related to the Titan and Frontier parking pawl recall from June 2022?

This voluntary recall campaign is separate from the recall announced in June for certain MY20-22 Frontier and MY20-22 Titan. Certain vehicles may be subject to both actions.

 

What will be the corrective action for this voluntary safety recall campaign?

A remedy plan is currently under development. Nissan will begin mailing interim notification letters to owners of affected vehicles in October 2022, via U.S. mail.  Once the final remedy is available, owners will receive a second owner notification letter instructing them to bring their vehicle to an authorized Nissan dealer to have the final remedy work completed at no cost to the owner.

 

How long will the corrective action take?

Nissan is currently developing a remedy plan.

 

When will vehicle owners be notified?

A remedy plan is currently under development. Nissan will begin mailing interim notification letters to owners of affected vehicles in October 2022, via U.S. mail. Once the final remedy is available, owners will receive a second owner notification letter instructing them to bring their vehicle to an authorized Nissan dealer to have the final remedy work completed at no cost to the owner.

 

Are parts readily available? 

Nissan is currently developing a remedy plan.

 

Can affected customers continue to drive their vehicle?

Customers are advised to always apply the parking brake after the vehicle’s transmission shifter is placed in the “Park” position.

 

Is there anything owners can do to mitigate this condition?

Nissan recommends owners apply the parking brake whenever they place their vehicle into Park until the final remedy is completed.

 

Is there any charge for this service?

No. The final remedy, once identified, will be performed for the customer free of charge for parts and labor.

 

Will a rental vehicle be provided while the dealer is servicing the vehicle?

Please consult your dealer for alternate transportation availability while your vehicle is being serviced. Once a final remedy has been developed, rental will be available while your vehicle is being serviced and upon customer request.

EXPENSE CODE DESCRIPTION AMOUNT
502 Rental Expense $156 (Max)
Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required. Please refer to the Goodwill Rental Guidelines in the APRM for detailed information regarding application of rental reimbursement.

 

Will I have to take my vehicle back to the selling dealer to have the service performed?

No, once the remedy is developed, any authorized Nissan dealer is able to perform the recall campaign.

 

I have lost confidence in the vehicle. Will Nissan replace or repurchase the vehicle?

No. Once the final remedy is developed it will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle.

 

What model year vehicles are involved?

Certain Model Year 2020-2023 Nissan Titan and Frontier vehicles manufactured from December 13, 2019 to August 25, 2022.

 

Are you experiencing this condition on any other Nissan (or INFINITI) models?

On August 29, 2022, Nissan initiated a quality hold on MY2023 Nissan Z vehicles while it investigates this issue. The investigation is on-going at this time.

 


DEFECT INFORMATION REPORT

 

Manufacturer:

Nissan North America, Inc., Canton plant

 

Vehicles Potentially Involved:

Certain Nissan Titan and Frontier vehicles manufactured in the Canton, MS plant shown in the table below.

Model Dates of Manufacture
MY 2020-2023 Nissan Titan December 13, 2019 to August 25, 2022
MY 2020-2021 Nissan Frontier June 10, 2020 to June 25, 2021
MY 2022-2023 Nissan Frontier July 13, 2021 to August 25, 2022

 

This issue (as described in Section 5 below) is specific to Nissan Titan and Frontier vehicles equipped with 9-speed transmissions and produced during the above production dates.  Nissan is continuing the process of determining whether other Nissan or INFINITI vehicles may be affected.

 

The name, description and part number of the subject components are below:

Part Name Part Description Part Number
Automatic Transmission CASE-AUTO TRANS 31311 X280A

 

The name and address of the (Tier 1) transmission supplier is:

JATCO
1974 Midway Lane
Smyrna, TN  37167

Takayasu Monzai
(248) 563-6727
Email: tmonzai@jatco-usa.com

 

Total Number of Vehicles Potentially Involved:

Approximately 203,223 vehicles may be affected as shown in the table below:

Model Year / Model Number of Vehicles
MY 2020-2023 Nissan Titan 58,767
MY 2020-2021 Nissan Frontier 52,216
MY 2022-2023 Nissan Frontier 92,240

The recall population above includes 180,176 Nissan Titan and Frontier vehicles that are also subject to Recall 22V-457.

 

Percentage of Vehicles Estimated to Actually Contain the Defect:

1%.  The estimated percentage of vehicles involved with defect is unknown; 1% is used here because submission within NHTSA’s safety portal will not allow a non-numeric value.

 

Description of the Defect:

The investigation to date indicates that resistance between the parking rod and wedge inside of the transmission housing may inhibit movement of the wedge and parking pawl.  If the parking pawl does not engage, an affected vehicle may move after placing the shifter into ‘Park.’  If the customer does not engage the parking brake, potential for movement of the vehicle increases the risk of injury or crash.

 

Chronology of Principal Events:

June 24, 2022 – Nissan initiated Recall 22V-457 for MY2020-2022 Nissan Titan and Frontier vehicles manufactured from December 13, 2019 to June 14, 2022 due to potential nonengagement of the parking pawl.  The defect for Recall 22V-457 was caused by contact between the edge of the parking pawl and the boss on the transmission case.

July 2022 – Nissan received a report from the Canton, MS plant that a MY2022 Nissan Frontier vehicle produced after June 14, 2022 moved after being place in the ‘P” Park position.  Nissan investigated the incident and collected the transmission for further study.

Nissan sent the transmission to the supplier (JATCO) for investigation.

August 2022 – JATCO conducted duplication testing to recreate the condition and additional parts were sent for analysis.  Nissan received Initial feedback from JATCO that this issue appeared to be different than recall 22V-457.  At this stage of the investigation, the issue appeared to be related to insufficient lifting force of the parking pawl, due to friction between the parking rod and parking wedge.

In an abundance of caution, on August 24th and 29th, Nissan initiated, then expanded, a quality hold on all MY2020-2023 Titan and Frontier vehicles and MY2023 Z pending investigation.  A stop shipment from the Canton, MS plant was also implemented on August 25thNissan conducted a plant audit and identified 11 out of 83 vehicles with the subject condition.

September 1, 2022 – Nissan decided to conduct a recall campaign due to the safety risk of a potential rollaway condition after parking the vehicle.  Nissan’s investigation is ongoing, and the final recall remedy is still under development.

At this time, Nissan is not aware of any confirmed field incidents to date related to the subject condition.

 

Description of Corrective Action:

Dealer notification timing is under study.  A remedy plan for all affected vehicles is currently under development.  Nissan will notify all affected owners (including those that received an interim letter under Recall 22V-457) by November 1, 2022.  The interim notification will include instructions advising owners to apply the parking brake whenever they park their vehicle.

When the final remedy plan is available, Nissan will mail final remedy notification letters and include a statement concerning reimbursement for the cost of obtaining a pre-notification remedy for a subject vehicle that was no longer under warranty at the time of a repair.

 

Copy of Notices:

Copies of all notices will be provided to NHTSA as they become available.

 


8 Affected Products

Vehicles

MAKE MODEL YEAR
NISSAN FRONTIER 2020-2023
NISSAN TITAN 2020-2023

 


4 Associated Documents

Nissan – Defect Information Report -September 2022

RMISC-22V671-7110.pdf 102.772KB

RMISC-22V671-7110

 


Defect Notice 573 Report

RCLRPT-22V671-9467.PDF 244.224KB

RCLRPT-22V671-9467

 


Recall Acknowledgement

RCAK-22V671-2942.pdf 652.261KB

RCAK-22V671-2942

 


Nissan – Dealer Announcement – September 2022

RCMN-22V671-1174.pdf 132.402KB

RCMN-22V671-1174

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V671&docType=RCL

 


 

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