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September 7, 2022 NHTSA CAMPAIGN NUMBER: 22V671000
Unsecured Transmission May Cause Rollaway
A vehicle rollaway increases the risk of a crash.
NHTSA Campaign Number: 22V671
Manufacturer Nissan North America, Inc.
Components POWER TRAIN
Potential Number of Units Affected 203,223
Summary
Nissan North America, Inc. (Nissan
) is recalling certain 2020-2023 Titan and Frontier vehicles. The transmission parking pawl may not engage when the vehicle is shifted into park, which can result in a vehicle rollaway.
Remedy
Owners are advised to apply the parking brake every time they park their vehicle. Dealers will perform the applicable repairs below, free of charge: Model Year 2020-2022 Frontier vehicles: reprogram Transmission Control Module (TCM) Model Year 2020-2022 Titan vehicles: reprogram TCM and Engine Control Module (ECM) Model Year 2023 Titan vehicles: reprogram TCM Model Year 2023 Z vehicles: reprogram TCM. Owner notification letters were mailed October 28, 2022. Owners may contact Nissan’s customer service at 1-800-867-7669.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Nissan has a Recall
Automatic Transmission
Voluntary Safety Recall Campaign
Reference: R22A9/R22B1
Date: September 29, 2022
REVISED September 29, 2022
Please discard earlier versions of this bulletin.
The announcement from September 23, 2022 has been revised to include the following:
- Remedy is now available for all affected vehicles:
- For MY2023 Nissan
Titan use NTB22-22-081
- For MY2020-2022 Nissan
Titan use NTB22-085
- For MY2020-2022 Nissan
Frontier use NTB22-082
Affected Models/Years: | Affected Population: | Dealer Inventory: | SERVICE COMM Activation date: | Stop Sale In Effect: |
MY2020-2023 Titan (A61) | 57,624 | 2,363 | September 13, 2022 | YES |
MY2020-2021 Frontier (D40) | 52,216 | NA | ||
MY2022-2023 Frontier (D41) | 87,158 | 11,100 |
***** Campaign Summary *****
Nissan is committed to the safety and security of our customers and their passengers. Nissan
has notified the National Highway Traffic Safety Administration (NHTSA) that the previously announced quality assurance hold (PC916) for MY20-23 Titan and MY20-23 Frontier vehicles is being reclassified as a Voluntary Safety Recall Campaign. Nissan
is recalling certain MY2020-2023 Titan and MY2020-2022 Frontier vehicles due to an issue that may result in a rollaway condition while the vehicle is in park.
The resistance between the parking rod and wedge inside of the transmission housing may inhibit movement of the wedge and parking pawl. If the parking pawl does not engage, an affected vehicle may move after placing the shifter into “Park”. If the customer does not engage the parking brake, potential for movement of the vehicle increases the risk of injury or crash.
Customers will receive a notification letter in October 2022 advising them to bring their vehicle to an authorized Nissan dealer to have the remedy work completed at no cost to the owner. The dealer will inspect and, if necessary, reprogram the Transmission Control Module (TCM). On certain models the Electronic Control Module (ECM) may also need to be reprogrammed. Customers are advised to always apply the parking brake after the vehicle’s transmission shifter is placed in the “Park” position.
***** Release Schedule *****
Parts
The remedy available for affected vehicles involves reprogramming by CONSULT III+. No parts are required. The remedy is now available for all affected vehicles.
Special Tools
- CONSULT III+
Repair
Models:
- MY2023 Titan ( NTB22-081)
- MY2020-2022 Titan (NTB22-085)
- MY2022 Frontier (NTB22-082)
Owner Notification
Nissan will begin mailing interim notification letters to owners of affected vehicles in October 2022, via U.S. Mail.
Frequently Asked Questions (FAQ):
Is this a safety recall?
Yes.
Is this a Stop Sale?
Yes.
What is the reason for the voluntary safety recall?
The resistance between the parking rod and wedge inside of the transmission housing may inhibit movement of the wedge and parking pawl. If the parking pawl does not engage, an affected vehicle may move after the shifter is placed into “Park”. If the customer does not engage the parking brake, potential for movement of the vehicle increases the risk of injury or crash.
What is the possible effect of the condition?
If the parking brake is not applied, an affected vehicle may move after the shifter is placed in to the ‘Park’ position, potentially resulting in a rollaway condition.
Is this voluntary recall related to the Titan and Frontier parking pawl recall from June 2022?
This voluntary recall campaign is separate from the recall announced in June for certain MY20202022 Frontier and MY20-22 Titan. Certain vehicles may be subject to both actions.
What will be the corrective action for this voluntary safety recall campaign?
For affected vehicles, the dealer will inspect and, if necessary, reprogram the Transmission Control Module (TCM). On certain models the Electronic Control Module (ECM) may also need to be reprogrammed. Nissan will begin mailing notification letters to owners of affected vehicles in October 2022, via U.S. mail and will instruct them to bring their vehicle to an authorized Nissan
dealer to have the remedy completed at no cost to the owner.
Customers are advised to always apply the parking brake after the vehicle’s transmission shifter is placed in the “Park” position.
How long will the corrective action take?
This service, which is conducted at no charge to you for parts and labor, could take up to one (1.0) hour to complete. However, your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule.
When will vehicle owners be notified?
Nissan will begin mailing notification letters to owners of affected vehicles in October 2022, via U.S. mail and will instruct them to bring their vehicle to an authorized Nissan
dealer to have the remedy completed at no cost to the owner. Customers are advised to always apply the parking brake after the vehicle’s transmission shifter is placed in the “Park” position.
Are parts readily available?
The remedy for affected vehicles will be to inspect and, if necessary, reprogram the Transmission Control Module (TCM). On certain models the Electronic Control Module (ECM) may also need to be reprogrammed. Parts are not required.
Can affected customers continue to drive their vehicle?
Customers are advised to always apply the parking brake after the vehicle’s transmission shifter is placed in the “Park” position.
Is there anything owners can do to mitigate this condition?
Nissan recommends owners apply the parking brake whenever they place their vehicle into Park until the remedy is completed.
Is there any charge for this service?
No. This service will be performed for the customer free of charge for parts and labor.
Will a rental vehicle be provided while the dealer is servicing the vehicle?
Please consult your dealer for alternate transportation availability while your vehicle is being serviced. Rental will be available while your vehicle is being serviced and upon customer request.
EXPENSE CODE | DESCRIPTION | AMOUNT |
502 | Rental Expense | $156 (Max) |
Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required. Please refer to the Goodwill Rental Guidelines in the APRM for detailed information regarding application of rental reimbursement. |
Will I have to take my vehicle back to the selling dealer to have the service performed?
No, any authorized Nissan dealer is able to perform the recall campaign.
I have lost confidence in the vehicle. Will Nissan replace or repurchase the vehicle?
No. The remedy will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle.
What model year vehicles are involved?
Certain model year 2020-2023 Nissan Titan vehicles manufactured from December 13, 2019 to August 24, 2022, certain model year 2020-2021 Nissan
Frontier vehicles manufactured from June 10, 2020 to June 25, 2021, and certain model year 2022 Nissan
Frontier vehicles manufactured from July 13, 2021 to August 11, 2022.
Are you experiencing this condition on any other Nissan (or INFINITI
) models?
Certain Model Year 2023 Nissan Z vehicles equipped with 9-speed automatic transmission manufactured from January 27, 2022 to August 29, 2022.
Automatic Transmission
Voluntary Safety Recall Campaign
Reference: R22B2
Date: September 24, 2022
Affected Models/Years: | Affected Population: | Dealer Inventory: | SERVICE COMM Activation date: | Stop Sale In Effect: |
MY2023 Z (Z34) | 232 | 16 | September 24, 2022 | YES |
***** Campaign Summary *****
Nissan is committed to the safety and security of our customers and their passengers. Nissan
has notified the National Highway Traffic Safety Administration (NHTSA) that the previously announced quality assurance hold (PC916) for certain MY2023 Nissan
Z vehicles equipped with an automatic transmission is being reclassified as a Voluntary Safety Recall Campaign. Nissan
is recalling certain MY2023 Nissan
Z vehicles with a 9-speed automatic transmission due to an issue that may result in a rollaway condition while the vehicle is in park.
The resistance between the parking rod and wedge inside of the transmission housing may inhibit movement of the wedge and parking pawl. If the parking pawl does not engage, an affected vehicle may move after placing the shifter into “Park”. If the customer does not engage the parking brake, potential for movement of the vehicle increases the risk of injury or crash.
Customers will receive a notification letter in October 2022 advising them to bring their vehicle to an authorized Nissan dealer to have the remedy work completed at no cost to the owner. The dealer will inspect and, if necessary, reprogram the Transmission Control Module (TCM). Customers are advised to always apply the parking brake after the vehicle’s transmission shifter is placed in the “Park” position.
***** Release Schedule *****
Parts
The remedy available for affected vehicles involves reprogramming by CONSULT III+. No parts are required.
Special Tools
- CONSULT III+
Repair
Owner Notification
Nissan will begin mailing notification letters to owners of affected vehicles in October 2022, via U.S. Mail.
Frequently Asked Questions (FAQ):
Is this a safety recall?
Yes.
Is this a Stop Sale?
Yes.
What is the reason for the voluntary safety recall?
The resistance between the parking rod and wedge inside of the transmission housing may inhibit movement of the wedge and parking pawl. If the parking pawl does not engage, an affected vehicle may move after the shifter is placed into “Park”. If the customer does not engage the parking brake, potential for movement of the vehicle increases the risk of injury or crash.
What is the possible effect of the condition?
If the parking brake is not applied, an affected vehicle may move after the shifter is placed in to the ‘Park’ position, potentially resulting in a rollaway condition.
What will be the corrective action for this voluntary safety recall campaign?
For affected vehicles, the dealer will inspect and, if necessary, reprogram the Transmission Control Module (TCM).
How long will the corrective action take?
This service, which is conducted at no charge to you for parts and labor, could take up to one (1.0) hour to complete. However, your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule.
When will vehicle owners be notified?
Nissan will begin mailing notification letters to owners of affected vehicles in October 2022, via U.S. mail and will instruct them to bring their vehicle to an authorized Nissan
dealer to have the remedy completed at no cost to the owner. Customers are advised to always apply the parking brake after the vehicle’s transmission shifter is placed in the “Park” position.
Are parts readily available?
The remedy for affected vehicles will be to inspect and, if necessary, reprogram the Transmission Control Module (TCM). Parts are not required.
Can affected customers continue to drive their vehicle?
Customers are advised to always apply the parking brake after the vehicle’s transmission shifter is placed in the “Park” position.
Is there anything owners can do to mitigate this condition?
Nissan recommends owners apply the parking brake whenever they place their vehicle into Park until the remedy is completed.
Is there any charge for this service?
No. This service will be performed for the customer free of charge for parts and labor.
Will a rental vehicle be provided while the dealer is servicing the vehicle?
Please consult your dealer for alternate transportation availability while your vehicle is being serviced. Rental will be available while your vehicle is being serviced and upon customer request.
EXPENSE CODE | DESCRIPTION | AMOUNT |
502 | Rental Expense | $156 (Max) |
Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required. Please refer to the Goodwill Rental Guidelines in the APRM for detailed information regarding application of rental reimbursement. |
Will I have to take my vehicle back to the selling dealer to have the service performed?
No, any authorized Nissan dealer is able to perform the recall campaign.
I have lost confidence in the vehicle. Will Nissan replace or repurchase the vehicle?
No. The remedy will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle.
What model year vehicles are involved?
Certain Model Year 2023 Nissan Z vehicles equipped with 9-speed automatic transmission manufactured from January 27, 2022 to August 29, 2022.
Are you experiencing this condition on any other Nissan (or INFINITI
) models?
Certain model year 2020-2023 Nissan Titan vehicles manufactured from December 13, 2019 to August 24, 2022, certain model year 2020-2021 Nissan
Frontier vehicles manufactured from June 10, 2020 to June 25, 2021, and certain model year 2022 Nissan
Frontier vehicles manufactured from July 13, 2021 to August 11, 2022.
Description of the Defect:
Resistance between the parking rod and wedge inside of the transmission housing may inhibit movement of the wedge and parking pawl. If the parking pawl does not engage, an affected vehicle may move after placing the shifter into ‘Park.’ If the customer does not engage the parking brake, potential for movement of the vehicle increases the risk of injury or crash.
Chronology of Principal Events:
June 24, 2022 – Nissan initiated Recall 22V-457 for MY2020-2022 Nissan
Titan and Frontier vehicles manufactured from December 13, 2019 to June 14, 2022 due to potential nonengagement of the parking pawl caused by contact between the edge of the parking pawl and the boss on the transmission case.
July 2022 – Nissan received a report from the Canton, MS plant that a MY2022 Nissan
Frontier vehicle produced after June 14, 2022 moved after being place in the ‘Park’ position. Nissan
investigated the incident and collected the transmission for further study. Nissan
sent the transmission to the supplier (JATCO) for investigation.
August 2022 – JATCO conducted duplication testing to recreate the condition and additional parts were sent for analysis. Nissan received initial feedback from JATCO that this issue appeared to be different than recall 22V-457. At this stage of the investigation, the issue appeared to be related to insufficient lifting force of the parking pawl, due to friction between the parking rod and parking wedge.
In an abundance of caution, on August 24th and 29th, Nissan initiated, then expanded, a quality hold on all MY2020-2023 Titan and Frontier vehicles and MY2023 Z pending investigation. A stop shipment from the Canton, MS plant was also implemented on August 25th. Nissan
conducted a plant audit and identified 11 out of 83 vehicles with the subject condition.
September 1, 2022 – Nissan decided to conduct a recall campaign for MY20-23 Titan and Frontier vehicles due to the safety risk of a potential rollaway condition after parking the vehicle. Nissan
’s investigation was ongoing, and the final recall remedy was still under development.
Nissan was not aware of any confirmed field incidents to date related to the subject condition.
September 22, 2022 – Nissan decided to recall MY2023 Z vehicles with the 9-speed Automatic Transmission which may also be potentially affected by this issue. Nissan
also determined, based on further review of production and distribution records, that all potentially affected MY2023 Frontier vehicles had been successfully contained at the plant and will be remedied prior to shipment.
Description of Corrective Action:
Nissan will notify all owners of affected vehicles beginning on October 21, 2022 and concluding October 28, 2022.
Dealers will receive notification of the removal of the MY23 Frontier population and the remedy schedule for MY23 Titan and MY22 Frontier on September 22, 2022. Dealers will receive notification of the addition of MY23 Z population and remedy on September 24, 2022. Nissan is continuing to develop remedy timeline for all affected models by October 2022 and will provide dealer notification of the remedy as the updated software is ready for implementation.
Based on the vehicle, dealers will perform the applicable repairs below free of charge for parts and labor:
- Model Year 2020-2022 Frontier vehicles: reprogram Transmission Control Module (TCM)
- Model Year 2020-2022 Titan vehicles: reprogram TCM and Engine Control Module (ECM)
- Model Year 2023 Titan vehicles: reprogram TCM
- Model Year 2023 Z vehicles: reprogram TCM
Nissan will not include a statement in the Part 577 owner notification concerning reimbursement for the cost of obtaining a pre-notification remedy for the subject vehicles because they are still under warranty.
NTB22-081 – TCM Reprogram – 2023 Nissan
Titan/Titan XD
NTB22-081 – TCM Reprogram – 2023 Nissan Titan/Titan XD
NTB22-082 – TCM Reprogram – 2023 Nissan
Frontier
NTB22-082 – TCM Reprogram – 2023 Nissan Frontier
NTB22-083 – TCM Reprogram – 2023 Nissan
Z
NTB22-083 – TCM Reprogram – 2023 Nissan Z
NTB22-085 – 2020-2022 Nissan
Titan/Titan XD; TCM And ECM Reprogram
NTB22-085 – 2020-2022 Nissan Titan/Titan XD; TCM And ECM Reprogram
8 Affected Products
Vehicles
16 Associated Documents
Nissan – Defect Information Report -September 2022
RMISC-22V671-7110.pdf 102.772KB
Defect Notice 573 Report
RCLRPT-22V671-9467.PDF 244.224KB
Recall Acknowledgement
RCAK-22V671-2942.pdf 652.261KB
Nissan – Dealer Announcement – September 2022
RCMN-22V671-1174.pdf 132.402KB
Recall 573 Report – September 22, 2022
RCLRPT-22V671-2230.PDF 244.552KB
Nissan – Defect Information Report – September 2022
RMISC-22V671-2175.pdf 108.443KB
Remedy Instructions and TSB
RCRIT-22V671-1964.pdf 4409.116KB
Remedy Instructions and TSB
RCRIT-22V671-0601.pdf 4409.952KB
Remedy Instructions and TSB
RCRIT-22V671-6261.pdf 4413.565KB
Nissan – New Campaign Announcement – September 2022
RCMN-22V671-4083.pdf 140.686KB
Nissan – New Campaign Announcement – September 2022
RCMN-22V671-8005.pdf 123.618KB
Remedy Instructions and TSB
RCRIT-22V671-3473.pdf 1289.995KB
Remedy Instructions and TSB
RCRIT-22V671-4122.pdf 721.503KB
Nissan – Campaign Bulletin – September 2022
RCMN-22V671-5060.pdf 137.086KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22V671-1264.pdf 914.727KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22V671-2046.pdf 979.291KB
Latest Recalls Documents
Reprogramming
J2534-1 Re/Programming
Tutorial for Purchasing NERS Software
Software updated April 26, 2019 to version # 04.03.00. It is recommended the latest version of NERS be installed before connecting to a vehicle.
This NERS software supports reprogrammable Engine and Transmission control units from 1999 to 2019 model year vehicles, and 2005 MY and later VIN writing into ECUs, when using a Nissan validated pass-through device. Click the Reprogramming Tab for additional information on reprogramming. This software only provides ECU reprogramming, blank programming and VIN writing capability. It does not provide diagnostic or key programming capability. For Engine and Transmission control unit reprogramming and VIN writing capability on 2020 MY & newer, please use CONSULT-III plus or CONSULT-III plus R2R software.
Vehicle reprogramming requires the use of the following:
- Nissan
validated J2534-1 device
- Nissan
ECU Reprogramming Software (NERS)
- Personal computer running Windows XP (SP2 or later) or Windows 7 or 10 64Bit
- Applicable reprogram file
Nissan tested and validated the below listed devices. Nissan
does not recommend the use of any other J2534-1 device not listed here.
Manufacturer | Models |
Actia | PassThru +XS |
Autel | MaxiFlash Elite (with firmware v3.01) |
Bosch | Mastertech VCI (SFP v5.11.9) |
Dearborn Group | VSI-2534 |
Drew Technologies/OPUS IVS | CarDAQ Plus, CarDAQ M, Mongoose ISO/CAN |
Hella Gutmann Solutions | Mega Macs 42 SE (DT VCI), Mega Macs 66 (DT66) |
Texa | TEXA Navigator TXTs Series |
Click the below link to purchase NERS diagnostic software.
Download Purchased ECU Data File(s)
Once you have purchased ECU data file(s) and your order is completed, your ECU files can be downloaded. Please verify that you are logged in to your account before proceeding.
Purchase of ECU data enables file download access for a period of 24 hours, after which time the file will no longer appear in your list of purchased data files. Be sure to download all data files immediately following your purchase.
When you purchase a J-2534 reprogramming file, you will get a zip file containing a data file (.dat, .pdx, .xcal, .7z), a .csv or .xml file and a Reprog_readme.pdf. Please review the readme file for information on where to place the files in your PC.
Please Note that J2534-1 supports reprogramming on 1999 MY and later vehicles.
How to find the proper J-2534 Reprogramming ECU file:
In order for you to locate the proper ECU file, you will need to look up the applicable Technical Services Bulletin(TSB) for your vehicle. Instructions in the TSB will pinpoint and advise you of the ECU part # to enter below.
Download Purchased ECU Data File(s)
Once you have purchased ECU data file(s) and your order is completed, your ECU files can be downloaded. Please verify that you are logged in to your account before proceeding.
Purchase of ECU data enables file download access for a period of 24 hours, after which time the file will not longer appear in your list of purchased data files. Be sure to download all data files immediately following your purchase.
Special Note: Nissan and Infiniti
vehicle uses a high level of security when Re/programming or Configuration is performed to the vehicle ECUs. With the release of NERS software version 04.00.01 or greater, technicians will be required to login with their Nissan
or Infiniti
Techinfo website user ID and password to perform Re/programming and Configuration in NERS.
Login Instruction Guide
September 2013, Nissan and Infiniti
began the phase in of “Blank” Service Parts ECUs and TCMs. Depending upon the model and model year, replacement modules come WITHOUT software. When a replacement module is installed in an applicable vehicle for any reason, it will need to be programmed.
When you purchase a J-2534 Blank programming file, you will get a zip file containing a data file (.dat, .pdx, .xcal, .7z), a .csv or .xml file and a Reprog_readme.pdf. Please review the readme file for information on where to place the files in your PC.
How to find the proper J-2534 Blank Programming ECU file:
- Obtain the blank ECU part number when you purchase the replacement ECU. Nissan
’s and Infiniti
’s parts catalog provides both the blank ECU part number and the ROM-DATA ID part number (after programming part number) to be used. Enter this blank ECU part number in the field below.
or
- Using C-III plus software, retrieve the blank ECU part number from the new ECU. Enter this blank ECU part number in the field below.
Please note: Take care after making your selection that the listed vehicle information matches the vehicle you are programming.
- Special Note: NERS Version 03.08 or higher supports Blank RWD, 5 speed TCM programming.
Download Purchased ECU Data File(s)
Once you have purchased ECU data file(s) and your order is completed, your ECU files can be downloaded. Please verify that you are logged in to your account before proceeding.
Purchase of ECU data enables file download access for a period of 24 hours, after which time the file will not longer appear in your list of purchased data files. Be sure to download all data files immediately following your purchase.
Special Note: Nissan and Infiniti
vehicle uses a high level of security when Re/programming or Configuration is performed to the vehicle ECUs. With the release of NERS software version 04.00.01 or greater, technicians will be required to login with their Nissan
or Infiniti
Techinfo website user ID and password to perform Re/programming and Configuration in NERS.
Login Instruction Guide
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- 🌐【Extensive Compatibility】Autel MaxiFlash J2534 is compatible with Toyota Techstream, Volvo VIDA, Honda HDS, Jaguar-Land Rover IDS and BM.W 3G for OEM diagnostics. To check compatibility, please contact 🚘auteldirect @ outlook . com🚘 directly for satisfaction-guaranteed support!
- [J2534 COMPLIANT] - The Mastertech II is a J2534-1 and J2534-2 compliant VCI for OEM reprogramming and diagnostic applications
- [FULLY VALIDATED BY TOP 6 OEMS] - Mastertech II has been fully validated to operate with the top 6 OEM reprogramming applications: GM, Ford, FCA, Nissan/Infinity, Honda/Acura, and Toyota/Lexus
- [PRE-CONFIGURED] - The pre-configured wireless and wired connections make it quick and easy to connect to a vehicle from your PC (requires PC compliant with OE specifications and software)
- [RIGHT TO REPAIR] - Supports 'Right to Repair' (R2R) initiatives
- [COMPREHENSIVE KIT] - Kit includes: VCI, WiFi adapters (wireless PC to VCI), J1962 Cable (connect to vehicle), USB cable (connect to PC for firmware updates and setup), and Quick Start Guide
SEOCONTENT-START
September 7, 2022 Ms. Anne Collins Associate Administrator for Enforcement National Highway Traffic Safety Administration Attn: Recall Management Division (NVS-215) Room W48-302 1200 New Jersey Avenue, SE Washington, D.C. 20590 Dear Ms. Collins: We are transmitting the enclosed Defect Information Report in accordance with 49 CFR Part 573. A voluntary recall campaign will be initiated and your office provided with the notices. Very truly, Will Swindell Manager, Technical Compliance Encl. Nissan North America, Inc. One Nissan Way Franklin, TN 37067 Mailing Address: PO Box 685001 Franklin, TN 37068 DEFECT INFORMATION REPORT 1. Manufacturer: Nissan North America, Inc., Canton plant 2. Vehicles Potentially Involved: Certain Nissan Titan and Frontier vehicles manufactured in the Canton, MS plant shown in the table below. Model Dates of Manufacture MY 2020-2023 Nissan Titan December 13, 2019 to August 25, 2022 MY 2020-2021 Nissan Frontier June 10, 2020 to June 25, 2021 MY 2022-2023 Nissan Frontier July 13, 2021 to August 25, 2022 This issue (as described in Section 5 below) is specific to Nissan Titan and Frontier vehicles equipped with 9-speed transmissions and produced during the above production dates. Nissan is continuing the process of determining whether other Nissan or INFINITI vehicles may be affected. The name, description and part number of the subject components are below: Part Name Part Description Part Number Automatic Transmission CASE-AUTO TRANS 31311 X280A The name and address of the (Tier 1) transmission supplier is: JATCO 1974 Midway Lane Smyrna, TN 37167 Takayasu Monzai (248) 563-6727 Email: tmonzai@jatco-usa.com 3. Total Number of Vehicles Potentially Involved: Approximately 203,223 vehicles may be affected as shown in the table below: Model Year / Model Number of Vehicles MY 2020-2023 Nissan Titan 58,767 MY 2020-2021 Nissan Frontier 52,216 MY 2022-2023 Nissan Frontier 92,240 The recall population above includes 180,176 Nissan Titan and Frontier vehicles that are also subject to Recall 22V-457. 4. Percentage of Vehicles Estimated to Actually Contain the Defect: 1%. The estimated percentage of vehicles involved with defect is unknown; 1% is used here because submission within NHTSA’s safety portal will not allow a non-numeric value. 5. Description of the Defect: The investigation to date indicates that resistance between the parking rod and wedge inside of the transmission housing may inhibit movement of the wedge and parking pawl. If the parking pawl does not engage, an affected vehicle may move after placing the shifter into ‘Park.’ If the customer does not engage the parking brake, potential for movement of the vehicle increases the risk of injury or crash. 6. Chronology of Principal Events: June 24, 2022 – Nissan initiated Recall 22V-457 for MY2020-2022 Nissan Titan and Frontier vehicles manufactured from December 13, 2019 to June 14, 2022 due to potential nonengagement of the parking pawl. The defect for Recall 22V-457 was caused by contact between the edge of the parking pawl and the boss on the transmission case. July 2022 – Nissan received a report from the Canton, MS plant that a MY2022 Nissan Frontier vehicle produced after June 14, 2022 moved after being place in the ‘P” Park position. Nissan investigated the incident and collected the transmission for further study. Nissan sent the transmission to the supplier (JATCO) for investigation. August 2022 – JATCO conducted duplication testing to recreate the condition and additional parts were sent for analysis. Nissan received Initial feedback from JATCO that this issue appeared to be different than recall 22V-457. At this stage of the investigation, the issue appeared to be related to insufficient lifting force of the parking pawl, due to friction between the parking rod and parking wedge. In an abundance of caution, on August 24th and 29th, Nissan initiated, then expanded, a quality hold on all MY2020-2023 Titan and Frontier vehicles and MY2023 Z pending investigation. A stop shipment from the Canton, MS plant was also implemented on August 25th. Nissan conducted a plant audit and identified 11 out of 83 vehicles with the subject condition. September 1, 2022 – Nissan decided to conduct a recall campaign due to the safety risk of a potential rollaway condition after parking the vehicle. Nissan’s investigation is ongoing, and the final recall remedy is still under development. At this time, Nissan is not aware of any confirmed field incidents to date related to the subject condition. 7. Description of Corrective Action: Dealer notification timing is under study. A remedy plan for all affected vehicles is currently under development. Nissan will notify all affected owners (including those that received an interim letter under Recall 22V-457) by November 1, 2022. The interim notification will include instructions advising owners to apply the parking brake whenever they park their vehicle. When the final remedy plan is available, Nissan will mail final remedy notification letters and include a statement concerning reimbursement for the cost of obtaining a pre-notification remedy for a subject vehicle that was no longer under warranty at the time of a repair. 8. Copy of Notices: Copies of all notices will be provided to NHTSA as they become available.
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September 22, 2022 Ms. Anne Collins Associate Administrator for Enforcement National Highway Traffic Safety Administration Attn: Recall Management Division (NVS-215) Room W48-302 1200 New Jersey Avenue, SE Washington, D.C. 20590 Dear Ms. Collins: We are transmitting the enclosed amendment to the Defect Information Report submitted on September 7, 2022. This amendment updates sections 1, 2, 3, 4, 6 and 7: Manufacturer, Vehicles Potentially Involved, Total Number of Vehicles Potentially Involved, Percentage of Vehicles Estimated to Actually Contain the Defect, Chronology of Principle Events and Description of Corrective Action, respectively. Very truly, Will Swindell Manager, Technical Compliance Encl. Nissan North America, Inc. One Nissan Way Franklin, TN 37067 Mailing Address: PO Box 685001 Franklin, TN 37068 DEFECT INFORMATION REPORT 1. Manufacturer: Nissan North America, Inc., Canton plant Nissan Motor Co., Tochigi plant 2. Vehicles Potentially Involved: Certain Nissan Titan and Frontier vehicles manufactured in the Canton, MS plant and Z vehicles manufactured at the Tochigi, Japan plant shown in the table below. Model Dates of Manufacture MY 2020-2023 Nissan Titan December 13, 2019 to August 24, 2022 MY 2020-2021 Nissan Frontier June 10, 2020 to June 25, 2021 MY 2022 Nissan Frontier July 13, 2021 to August 11, 2022 MY 2023 Nissan Z January 27, 2022 to August 29, 2022 This issue (as described in Section 5 below) is specific to Nissan Titan, Frontier and Z vehicles equipped with 9-speed transmissions and produced during the above production dates. The name, description and part number of the subject components are below: Part Name Part Description Part Number Automatic Transmission CASE-AUTO TRANS 31311 X280A The name and address of the (Tier 1) transmission supplier is: JATCO 1974 Midway Lane Smyrna, TN 37167 Takayasu Monzai (248) 563-6727 Email: tmonzai@jatco-usa.com 3. Total Number of Vehicles Potentially Involved: Approximately 197,230 vehicles may be affected as shown in the table below: Model Year / Model Number of Vehicles MY 2020-2023 Nissan Titan 57,624 MY 2020-2021 Nissan Frontier 52,216 MY 2022 Nissan Frontier 87,158 MY 2023 Nissan Z 232 The recall population above includes 180,176 MY20-22 Nissan Titan and Frontier vehicles that are also subject to Recall 22V-457. 4. Percentage of Vehicles Estimated to Actually Contain the Defect: 0.11%; 1% is used here because submission within NHTSA’s safety portal will not allow a nonnumeric value. 5. Description of the Defect: Resistance between the parking rod and wedge inside of the transmission housing may inhibit movement of the wedge and parking pawl. If the parking pawl does not engage, an affected vehicle may move after placing the shifter into ‘Park.’ If the customer does not engage the parking brake, potential for movement of the vehicle increases the risk of injury or crash. 6. Chronology of Principal Events: June 24, 2022 – Nissan initiated Recall 22V-457 for MY2020-2022 Nissan Titan and Frontier vehicles manufactured from December 13, 2019 to June 14, 2022 due to potential nonengagement of the parking pawl caused by contact between the edge of the parking pawl and the boss on the transmission case. July 2022 – Nissan received a report from the Canton, MS plant that a MY2022 Nissan Frontier vehicle produced after June 14, 2022 moved after being place in the ‘Park’ position. Nissan investigated the incident and collected the transmission for further study. Nissan sent the transmission to the supplier (JATCO) for investigation. August 2022 – JATCO conducted duplication testing to recreate the condition and additional parts were sent for analysis. Nissan received initial feedback from JATCO that this issue appeared to be different than recall 22V-457. At this stage of the investigation, the issue appeared to be related to insufficient lifting force of the parking pawl, due to friction between the parking rod and parking wedge. In an abundance of caution, on August 24th and 29th, Nissan initiated, then expanded, a quality hold on all MY2020-2023 Titan and Frontier vehicles and MY2023 Z pending investigation. A stop shipment from the Canton, MS plant was also implemented on August 25th. Nissan conducted a plant audit and identified 11 out of 83 vehicles with the subject condition. September 1, 2022 – Nissan decided to conduct a recall campaign for MY20-23 Titan and Frontier vehicles due to the safety risk of a potential rollaway condition after parking the vehicle. Nissan’s investigation was ongoing, and the final recall remedy was still under development. Nissan was not aware of any confirmed field incidents to date related to the subject condition. September 22, 2022 – Nissan decided to recall MY2023 Z vehicles with the 9-speed Automatic Transmission which may also be potentially affected by this issue. Nissan also determined, based on further review of production and distribution records, that all potentially affected MY2023 Frontier vehicles had been successfully contained at the plant and will be remedied prior to shipment. 7. Description of Corrective Action: Nissan will notify all owners of affected vehicles beginning on October 21, 2022 and concluding October 28, 2022. Dealers will receive notification of the removal of the MY23 Frontier population and the remedy schedule for MY23 Titan and MY22 Frontier on September 22, 2022. Dealers will receive notification of the addition of MY23 Z population and remedy on September 24, 2022. Nissan is continuing to develop remedy timeline for all affected models by October 2022 and will provide dealer notification of the remedy as the updated software is ready for implementation. Based on the vehicle, dealers will perform the applicable repairs below free of charge for parts and labor: Model Year 2020-2022 Frontier vehicles: reprogram Transmission Control Module (TCM) Model Year 2020-2022 Titan vehicles: reprogram TCM and Engine Control Module (ECM) Model Year 2023 Titan vehicles: reprogram TCM Model Year 2023 Z vehicles: reprogram TCM Nissan will not include a statement in the Part 577 owner notification concerning reimbursement for the cost of obtaining a pre-notification remedy for the subject vehicles because they are still under warranty. 8. Copy of Notices: Copies of all notices will be provided to NHTSA as they become available.
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FINAL – Titan Frontier Z RQ Transmission TCM Repair owner letter – R22B1_R22B2 IMPORTANT SAFETY RECALL OWNER NOTIFICATION PROCiRAMA DE SECiURIDAD IMPORTANTE NOTIFICACION AL PROPIETARIO Your MY [2020 2021 2022 2023] Nissan [Titan Frontier Z] vehicle is subject to a new Safety Recall. The parking pawl in your vehicle may not engage when shifting into ‘Park,’ which could allow the vehicle to move while in Park, increasing the risk of injury or crash. Nissan recommends that you apply the parking brake each time you shift your vehicle into ‘Park.’ Your Nissan dealer will reprogram the Transmission Control Module (TCM) in your vehicle free of charge for parts and labor. OWNER NOTIFICATION NOTIFICACION PROPIETARIO Dear Nissan [Titan Frontier and Z] Owner: NHTSA Recall 22V-671 This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Nissan has decided that a defect which relates to motor vehicle safety exists in certain [!20!20 !2021 2022 2023] Model Year Nissan [Titan Frontier Z] vehicles. Our records indicate that you own or lease the Nissan vehicle identified by the VIN on the inside of this notice. Reason for Recall Motivo del Retiro Due to a production issue on certain (2020 2021 2022 2023] Model Year [Titan Frontier Z) vehicles, resistance between the parking rod and wedge inside of the transmission housing may obstruct movement of the wedge and parking pawl. This obstruction may result in non-engagement of the parking pawl after placing your vehicle into the ‘Park position. If the parking pawl does not engage, your vehicle may move after the shifter is placed into “Park,” which could increase the risk of injury or crash. What Nissan Will Do Que Hara Nissan Your Nissan dealer will reprogram the Transmission Control Module (TCM) in your vehicle free of charge for parts and labor. This free service could take less than one (1) hour to complete. However, your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule. What You Should Do Que Debes Hacer FINAL – Titan Frontier Z RQ Transmission TCM Repair owner letter – R22B1_R22B2 Contact your Nissan dealer at your earliest convenience in order to arrange an appointment to have your vehicle repaired. Please bring this notice with you when you keep your service appointment. Comunfcate con cualquier concesionario Nissan a la mayor brevedad para concertar una cita de reparaci6n para tu vehfculo. Se requiere que traigas esta notificaci6n el dfa de tu cita. For more information about the recall and additional guidance on applying the parking brake, please visit https:/ / n na.secu re.force.com/reca I l?ca m p=R22A9. Para obtener mas informaci6n sobre el retiro (recall) y orientaci6n adicional sobre c6mo aplicar el freno de mano., vi site https:/ / n na.secu re.force.com/ rec a I l?ca m p=R22A9. If the dealer fails to, or is unable to make the necessary repairs free of charge, you may contact the National Consumer Affairs Department, Nissan North America, Inc. P.O. Box 685003, Franklin, TN 37068-5003. The toll free number is 1-800-867-7669. Si el concesionario no cumple, o no le es posible realizar las reparaciones necesarias sin cargos, puedes contactar al Departamento Nacional de Asuntos del Consumidor a: National Consumer Affairs Department, Nissan North America, Inc. P.O. Box 685003, Franklin, TN 37068-5003. El numero libre de cargos es 1-800-867-7669. You may also submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http:/ /www.safercar.gov. Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. Thank you for your cooperation. We appreciate your Nissan ownership and apologize for any inconvenience this may cause you. Gracias por tu cooperaci6n. Agradecemos tu patrocinio como dueno de un Nissan y te ofrecemos nuestras disculpas por cualquier inconveniente que esto pueda ocasionar.
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FINAL – Titan RQ Transmission Recall TCM & ECM Repair owner letter – R22A9 IMPORTANT SAFETY RECALL OWNER NOTIFICATION PROCiRAMA DE SEGURIDAD IMPORTANTE NOTIFICACION AL PROPIETARIO Your MY [2020 2021 2022] Nissan [Titan] vehicle is subject to a new Safety Recall. The parking pawl in your vehicle may not engage when shifting into ‘Park,’ which could allow the vehicle to move while in Park, increasing the risk of injury or crash. Nissan recommends that you apply the parking brake each time you shift your vehicle into ‘Park.’ Your Nissan dealer will reprogram the Transmission Control Module (TCM) and the Engine Control Module (ECM) in your vehicle free of charge for parts and labor. OWNER NOTIFICATION NOTIFICACION PROPIETARIO Dear Nissan [Titan] Owner: NHTSA Recall 22V-671 This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Nissan has decided that a defect which relates to motor vehicle safety exists in certain [!20!20 !2021 2022] Model Year Nissan [Titan] vehicles. Our records indicate that you own or lease the Nissan vehicle identified by the VIN on the inside of this notice. Reason for Recall Motivo del Retiro Due to a production issue on certain [2020 2021 2022] Model Year [Titan] vehicles, resistance between the parking rod and wedge inside of the transmission housing may obstruct movement of the wedge and parking pawl. This obstruction may result in non-engagement of the parking pawl after placing your vehicle into the ‘Park’ position. If the parking pawl does not engage, your vehicle may move after the shifter is placed into “Park,” which could increase the risk of injury or crash. What Nissan Will Do Que Hara Nissan Your Nissan dealer will reprogram the Transmission Control Module (TCM) and the Engine Control Module (ECM) in your vehicle free of charge for parts and labor. This free service up to hour to complete. However, your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule. What You Should Do Que Debes Hacer FINAL – Titan RQ Transmission Recall TCM & ECM Repair owner letter – R22A9 For more information about the recall and additional guidance on applying the parking brake, please visit https:/ / n na.secu re.force.com/reca I l?ca m p=R22A9. Para obtener mas informaci6n sobre el retiro (recall) y orientaci6n adicional sobre c6mo aplicar el freno de mano., vi site https:/ / n na.secu re.force.com/ rec a I l?ca m p=R22A9. If the dealer fails to, or is unable to make the necessary repairs free of charge, you may contact the National Consumer Affairs Department, Nissan North America, Inc. P.O. Box 685003, Franklin, TN 37068-5003. The toll free number is 1-800-867-7669. Si el concesionario no cumple, o no le es posible realizar las reparaciones necesarias sin cargos, puedes contactar al Departamento Nacional de Asuntos del Consumidor a: National Consumer Affairs Department, Nissan North America, Inc. P.O. Box 685003, Franklin, TN 37068-5003. El numero libre de cargos es 1-800-867-7669. You may also submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http:/ /www.safercar.gov. Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. Thank you for your cooperation. We appreciate your Nissan ownership and apologize for any inconvenience this may cause you. Gracias por tu cooperaci6n. Agradecemos tu patrocinio como dueno de un Nissan y te ofrecemos nuestras disculpas por cualquier inconveniente que esto pueda ocasionar.
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CAMPAIGN BULLETIN Automatic Transmission Voluntary Safety Recall Campaign Reference: R22B2 Date: September 24, 2022 Attention: Dealer Principal, Sales, Service & Parts Managers SAFETY RECALL CAMPAIGN ID: R22B2 | Original Document IMPORTANT: It is a violation of Federal law for dealers to sell or deliver vehicles in their inventory covered by this notification until the campaign action is performed. ***** Campaign Summary ***** Nissan is committed to the safety and security of our customers and their passengers. Nissan has notified the National Highway Traffic Safety Administration (NHTSA) that the previously announced quality assurance hold (PC916) for certain MY2023 Nissan Z vehicles equipped with an automatic transmission is being reclassified as a Voluntary Safety Recall Campaign. Nissan is recalling certain MY2023 Nissan Z vehicles with a 9-speed automatic transmission due to an issue that may result in a rollaway condition while the vehicle is in park. The resistance between the parking rod and wedge inside of the transmission housing may inhibit movement of the wedge and parking pawl. If the parking pawl does not engage, an affected vehicle may move after placing the shifter into “Park”. If the customer does not engage the parking brake, potential for movement of the vehicle increases the risk of injury or crash. Customers will receive a notification letter in October 2022 advising them to bring their vehicle to an authorized Nissan dealer to have the remedy work completed at no cost to the owner. The dealer will inspect and, if necessary, reprogram the Transmission Control Module (TCM). Customers are advised to always apply the parking brake after the vehicle’s transmission shifter is placed in the “Park” position. ***** What Dealers Should Do**** 1. Verify if vehicles are affected by this Voluntary Recall Campaign using Service Comm or DBS National Service History Campaign I.D. R22B2. 2. Dealers must not sell, lease, trade, rent, or loan any vehicles in dealer inventory affected by this recall campaign until after the vehicle has been repaired. 3. Dealers should use NTB22-083 to remedy any vehicles subject to this campaign. 4. Once remedied, dealers should submit the claim, using the claims coding provided. Affected Models/Years: Affected Population: Dealer Inventory: SERVICE COMM Activation date: Stop Sale In Effect: MY2023 Z (Z34) 232 16 September 24, 2022 YES CAMPAIGN ID: R22B2 | Original Document ***** Release Schedule ***** Parts The remedy available for affected vehicles involves reprogramming by CONSULT III+. No parts are required. Special Tools • CONSULT III+ Repair • NTB22-083 Owner Notification Nissan will begin mailing notification letters to owners of affected vehicles in October 2022, via U.S. Mail. ***** Dealer Responsibility ***** It is the dealer’s responsibility to check Service Comm or DBS National Service History using the appropriate Campaign I.D. for the campaign status on each vehicle falling within the range of this voluntary safety recall campaign, which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in new vehicle inventory. If a VIN subject to this recall campaign was part of a dealer trade, the letter associated with that VIN should be forwarded to the appropriate dealer for service completion. NISSAN NORTH AMERICA, INC. Total Customer Satisfaction Frequently Asked Questions (FAQ): Q. Is this a safety recall? A. Yes. Q. Is this a Stop Sale? A. Yes. Q. What is the reason for the voluntary safety recall? A. The resistance between the parking rod and wedge inside of the transmission housing may inhibit movement of the wedge and parking pawl. If the parking pawl does not engage, an affected vehicle may move after the shifter is placed into “Park”. If the customer does not engage the parking brake, potential for movement of the vehicle increases the risk of injury or crash. Q. What is the possible effect of the condition? A. If the parking brake is not applied, an affected vehicle may move after the shifter is placed in to the CAMPAIGN ID: R22B2 | Original Document ‘Park’ position, potentially resulting in a rollaway condition. Q. What will be the corrective action for this voluntary safety recall campaign? A. For affected vehicles, the dealer will inspect and, if necessary, reprogram the Transmission Control Module (TCM). Q. How long will the corrective action take? A. This service, which is conducted at no charge to you for parts and labor, could take up to one (1.0) hour to complete. However, your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule. Q. When will vehicle owners be notified? A. Nissan will begin mailing notification letters to owners of affected vehicles in October 2022, via U.S. mail and will instruct them to bring their vehicle to an authorized Nissan dealer to have the remedy completed at no cost to the owner. Customers are advised to always apply the parking brake after the vehicle’s transmission shifter is placed in the “Park” position. Q. Are parts readily available? A. The remedy for affected vehicles will be to inspect and, if necessary, reprogram the Transmission Control Module (TCM). Parts are not required. Q. Can affected customers continue to drive their vehicle? A. Customers are advised to always apply the parking brake after the vehicle’s transmission shifter is placed in the “Park” position. Q. Is there anything owners can do to mitigate this condition? A. Nissan recommends owners apply the parking brake whenever they place their vehicle into Park until the remedy is completed. Q. Is there any charge for this service? A. No. This service will be performed for the customer free of charge for parts and labor. CAMPAIGN ID: R22B2 | Original Document Q. Will a rental vehicle be provided while the dealer is servicing the vehicle? A. Please consult your dealer for alternate transportation availability while your vehicle is being serviced. Rental will be available while your vehicle is being serviced and upon customer request. EXPENSE CODE DESCRIPTION AMOUNT 502 Rental Expense $156 (Max) Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required. Please refer to the Goodwill Rental Guidelines in the APRM for detailed information regarding application of rental reimbursement. Q. Will I have to take my vehicle back to the selling dealer to have the service performed? A. No, any authorized Nissan dealer is able to perform the recall campaign. Q. I have lost confidence in the vehicle. Will Nissan replace or repurchase the vehicle? A. No. The remedy will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle. Q. What model year vehicles are involved? A. Certain Model Year 2023 Nissan Z vehicles equipped with 9-speed automatic transmission manufactured from January 27, 2022 to August 29, 2022. Q. Are you experiencing this condition on any other Nissan (or INFINITI) models? A. Certain model year 2020-2023 Nissan Titan vehicles manufactured from December 13, 2019 to August 24, 2022, certain model year 2020-2021 Nissan Frontier vehicles manufactured from June 10, 2020 to June 25, 2021, and certain model year 2022 Nissan Frontier vehicles manufactured from July 13, 2021 to August 11, 2022. Revision History: Date Announcement Purpose September 24, 2022 Voluntary Safety Recall Campaign New Campaign Announcement
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CAMPAIGN BULLETIN Transmission Control Module (TCM) Reprogram Voluntary Safety Recall Campaign Reference: R22A9/R22B1 Date: September 29, 2022 Attention: Dealer Principal, Sales, Service & Parts Managers SAFETY RECALL CAMPAIGN ID: R22A9/R22B1 | REVISION 2 IMPORTANT: It is a violation of Federal law for dealers to sell or deliver vehicles in their inventory covered by this notification until the campaign action is performed. ***** Campaign Summary ***** Nissan is committed to the safety and security of our customers and their passengers. Nissan has notified the National Highway Traffic Safety Administration (NHTSA) that the previously announced quality assurance hold (PC916) for MY20-23 Titan and MY20-23 Frontier vehicles is being reclassified as a Voluntary Safety Recall Campaign. Nissan is recalling certain MY2020-2023 Titan and MY2020-2022 Frontier vehicles due to an issue that may result in a rollaway condition while the vehicle is in park. The resistance between the parking rod and wedge inside of the transmission housing may inhibit movement of the wedge and parking pawl. If the parking pawl does not engage, an affected vehicle may move after placing the shifter into “Park”. If the customer does not engage the parking brake, potential for movement of the vehicle increases the risk of injury or crash. Customers will receive a notification letter in October 2022 advising them to bring their vehicle to an authorized Nissan dealer to have the remedy work completed at no cost to the owner. The dealer will inspect and, if necessary, reprogram the Transmission Control Module (TCM). On certain models the Affected Models/Years: Affected Population: Dealer Inventory: SERVICE COMM Activation date: Stop Sale In Effect: MY2020-2023 Titan (A61) 57,624 2,363 September 13, 2022 YES MY2020-2021 Frontier (D40) 52,216 NA MY2022 Frontier (D41) 87,158 11,100 REVISED September 29, 2022 Please discard earlier versions of this bulletin. The announcement from September 23, 2022 has been revised to include the following: • Remedy is now available for all affected vehicles: For MY2023 Nissan Titan use NTB22-22-081 For MY2020-2022 Nissan Titan use NTB22-085 For MY2020-2022 Nissan Frontier use NTB22-082 CAMPAIGN ID: R22A9/R22B1 | REVISION 2 Electronic Control Module (ECM) may also need to be reprogrammed. Customers are advised to always apply the parking brake after the vehicle’s transmission shifter is placed in the “Park” position. ***** What Dealers Should Do**** 1. Verify if vehicles are affected by this Voluntary Recall Campaign using Service Comm or DBS National Service History Campaign I.D. R22A9 & R22B1. • 4WD vehicles are identified by campaign ID R22A9 and 2WD vehicles are identified by campaign ID R22B1. • New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). Refer to NPSB 15-460 for additional information • Please continue to check newly arriving inventory for campaign applicability. 2. Dealers must not sell, lease, trade, rent, or loan any vehicles in dealer inventory affected by this recall campaign until after the vehicle has been repaired. 3. Remedy now available for all affected vehicles. If a retailed vehicle affected by this campaign ID visits the dealer for service, the dealer should use NTB22-081 to remedy any MY2023 Titan, use NTB22-085 to remedy any MY2020-2022 Titan, and use NTB22-082 to remedy any MY2020-2022 Frontier. 4. Customers are advised to always apply the parking brake after the vehicle’s transmission shifter is placed in the “Park” position. 5. Once remedied, dealers should submit the claim, using the claims coding provided. ***** Release Schedule ***** Parts The remedy available for affected vehicles involves reprogramming by CONSULT III+. No parts are required. The remedy is now available for all affected vehicles. Special Tools • CONSULT III+ Repair Models: MY2023 Titan ( NTB22-081) MY2020-2022 Titan (NTB22-085) MY2020-2022 Frontier (NTB22-082) Owner Notification Nissan will begin mailing notification letters to owners of affected vehicles in October 2022, via U.S. Mail. CAMPAIGN ID: R22A9/R22B1 | REVISION 2 ***** Dealer Responsibility ***** It is the dealer’s responsibility to check Service Comm or DBS National Service History using the appropriate Campaign I.D. for the campaign status on each vehicle falling within the range of this voluntary safety recall campaign, which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in new vehicle inventory. If a VIN subject to this recall campaign was part of a dealer trade, the letter associated with that VIN should be forwarded to the appropriate dealer for service completion. NISSAN NORTH AMERICA, INC. Total Customer Satisfaction Frequently Asked Questions (FAQ): Q. Is this a safety recall? A. Yes. Q. Is this a Stop Sale? A. Yes. Q. What is the reason for the voluntary safety recall? A. The resistance between the parking rod and wedge inside of the transmission housing may inhibit movement of the wedge and parking pawl. If the parking pawl does not engage, an affected vehicle may move after the shifter is placed into “Park”. If the customer does not engage the parking brake, potential for movement of the vehicle increases the risk of injury or crash. Q. What is the possible effect of the condition? A. If the parking brake is not applied, an affected vehicle may move after the shifter is placed in to the ‘Park’ position, potentially resulting in a rollaway condition. Q. Is this voluntary recall related to the Titan and Frontier parking pawl recall from June 2022? A. This voluntary recall campaign is separate from the recall announced in June for certain MY2020-2022 Frontier and MY20-22 Titan. Certain vehicles may be subject to both actions. Q. What will be the corrective action for this voluntary safety recall campaign? A. For affected vehicles, the dealer will inspect and, if necessary, reprogram the Transmission Control CAMPAIGN ID: R22A9/R22B1 | REVISION 2 Module (TCM). On certain models the Electronic Control Module (ECM) may also need to be reprogrammed. Nissan will begin mailing notification letters to owners of affected vehicles in October 2022, via U.S. mail and will instruct them to bring their vehicle to an authorized Nissan dealer to have the remedy completed at no cost to the owner. Customers are advised to always apply the parking brake after the vehicle’s transmission shifter is placed in the “Park” position. Q. How long will the corrective action take? A. This service, which is conducted at no charge to you for parts and labor, could take up to one (1.0) hour to complete. However, your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule. Q. When will vehicle owners be notified? A. Nissan will begin mailing notification letters to owners of affected vehicles in October 2022, via U.S. mail and will instruct them to bring their vehicle to an authorized Nissan dealer to have the remedy completed at no cost to the owner. Customers are advised to always apply the parking brake after the vehicle’s transmission shifter is placed in the “Park” position. Q. Are parts readily available? A. The remedy for affected vehicles will be to inspect and, if necessary, reprogram the Transmission Control Module (TCM). On certain models the Electronic Control Module (ECM) may also need to be reprogrammed. Parts are not required. Q. Can affected customers continue to drive their vehicle? A. Customers are advised to always apply the parking brake after the vehicle’s transmission shifter is placed in the “Park” position. Q. Is there anything owners can do to mitigate this condition? A. Nissan recommends owners apply the parking brake whenever they place their vehicle into Park until the remedy is completed. Q. Is there any charge for this service? A. No. This service will be performed for the customer free of charge for parts and labor. CAMPAIGN ID: R22A9/R22B1 | REVISION 2 Q. Will a rental vehicle be provided while the dealer is servicing the vehicle? A. Please consult your dealer for alternate transportation availability while your vehicle is being serviced. Rental will be available while your vehicle is being serviced and upon customer request. EXPENSE CODE DESCRIPTION AMOUNT 502 Rental Expense $156 (Max) Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required. Please refer to the Goodwill Rental Guidelines in the APRM for detailed information regarding application of rental reimbursement. Q. Will I have to take my vehicle back to the selling dealer to have the service performed? A. No, any authorized Nissan dealer is able to perform the recall campaign. Q. I have lost confidence in the vehicle. Will Nissan replace or repurchase the vehicle? A. No. The remedy will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle. Q. What model year vehicles are involved? A. Certain model year 2020-2023 Nissan Titan vehicles manufactured from December 13, 2019 to August 24, 2022, certain model year 2020-2021 Nissan Frontier vehicles manufactured from June 10, 2020 to June 25, 2021, and certain model year 2022 Nissan Frontier vehicles manufactured from July 13, 2021 to August 11, 2022. Q. Are you experiencing this condition on any other Nissan (or INFINITI) models? A. Certain Model Year 2023 Nissan Z vehicles equipped with 9-speed automatic transmission manufactured from January 27, 2022 to August 29, 2022. Revision History: Date Announcement Purpose September 13, 2022 Voluntary Safety Recall Campaign New Campaign Announcement September 22, 2022 REVISION 1 Remedy available for 2023 Titan and 2022 Frontier September 29, 2022 REVISION 2 Remedy available for all vehicles.
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CAMPAIGN BULLETIN Transmission Control Module (TCM) Reprogram Voluntary Safety Recall Campaign Reference: R22A9/R22B1 Date: September 23, 2022 Attention: Dealer Principal, Sales, Service & Parts Managers SAFETY RECALL CAMPAIGN ID: R22A9/R22B1 | REVISION 1 IMPORTANT: It is a violation of Federal law for dealers to sell or deliver vehicles in their inventory covered by this notification until the campaign action is performed. ***** Campaign Summary ***** Nissan is committed to the safety and security of our customers and their passengers. Nissan has notified the National Highway Traffic Safety Administration (NHTSA) that the previously announced quality assurance hold (PC916) for MY20-23 Titan and MY20-23 Frontier vehicles is being reclassified as a Voluntary Safety Recall Campaign. Nissan is recalling certain MY2020-2023 Titan and MY2020-2022 Frontier vehicles due to an issue that may result in a rollaway condition while the vehicle is in park. The resistance between the parking rod and wedge inside of the transmission housing may inhibit movement of the wedge and parking pawl. If the parking pawl does not engage, an affected vehicle may Affected Models/Years: Affected Population: Dealer Inventory: SERVICE COMM Activation date: Stop Sale In Effect: MY2020-2023 Titan (A61) 57,624 TBC September 13, 2022 YES MY2020-2021 Frontier (D40) 52,216 TBC MY2022 Frontier (D41) 87,158 TBC REVISED September 23, 2022 Please discard earlier versions of this bulletin. The announcement from September 13, 2022 has been revised to include the following: • The affected population for Frontier has been updated: MY2023 Frontier has been removed from this campaign • Remedy is now available for MY2023 Nissan Titan and MY2022 Nissan Frontier vehicles: For MY2023 Nissan Titan use NTB22-081 For MY2022 Nissan Frontier use NTB22-082 • The remedy for MY2020-2022 Nissan Titan and MY2020-2021 Frontier vehicles is anticipated to be released before the end of September The Nissan Technical Bulletin (NTB) to remedy these vehicles will be published to ASIST as they become available. Check ASIST frequently for updates CAMPAIGN ID: R22A9/R22B1 | REVISION 1 move after placing the shifter into “Park”. If the customer does not engage the parking brake, potential for movement of the vehicle increases the risk of injury or crash. Customers will receive a notification letter in October 2022 advising them to bring their vehicle to an authorized Nissan dealer to have the remedy work completed at no cost to the owner. The dealer will inspect and, if necessary, reprogram the Transmission Control Module (TCM). On certain models the Electronic Control Module (ECM) may also need to be reprogrammed. Customers are advised to always apply the parking brake after the vehicle’s transmission shifter is placed in the “Park” position. ***** What Dealers Should Do**** 1. Verify if vehicles are affected by this Voluntary Recall Campaign using Service Comm or DBS National Service History Campaign I.D. R22A9 & R22B1. • 4WD vehicles are identified by campaign ID R22A9 and 2WD vehicles are identified by campaign ID R22B1. • New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). Refer to NPSB 15-460 for additional information • Please continue to check newly arriving inventory for campaign applicability. 2. Dealers must not sell, lease, trade, rent, or loan any vehicles in dealer inventory affected by this recall campaign until after the vehicle has been repaired. 3. Remedy now available for MY2023 Titan and MY2022 Frontier. If a retailed vehicle affected by this campaign ID visits the dealer for service, the dealer should use NTB22-081 to remedy any MY2023 Titan vehicles subject to this campaign and use NTB22-082 to remedy any MY2022 Frontier vehicles subject to this campaign. The remedy for MY2020-2022 Nissan Titan and MY2020-2021 Frontier vehicles is anticipated to be released before the end of September. The Nissan Technical Bulletin (NTB) to remedy these vehicles will be published to ASIST as they become available. Check ASIST frequently for updates. 4. Customers are advised to always apply the parking brake after the vehicle’s transmission shifter is placed in the “Park” position. 5. Once remedied, dealers should submit the claim, using the claims coding provided. ***** Release Schedule ***** Parts The remedy available for affected vehicles involves reprogramming by CONSULT III+. No parts are required. The remedy for MY2020-2022 Nissan Titan and MY2020-2021 Frontier vehicles is anticipated to be released before the end of September. Special Tools • CONSULT III+ CAMPAIGN ID: R22A9/R22B1 | REVISION 1 Repair Models: MY2023 Titan ( NTB22-081) MY2022 Frontier (NTB22-082) NTB available before the end of September (check ASIST frequently): MY2021-2022 Titan MY2020 Titan MY2020-2021 Frontier Owner Notification Nissan will begin mailing notification letters to owners of affected vehicles in October 2022, via U.S. Mail. ***** Dealer Responsibility ***** It is the dealer’s responsibility to check Service Comm or DBS National Service History using the appropriate Campaign I.D. for the campaign status on each vehicle falling within the range of this voluntary safety recall campaign, which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in new vehicle inventory. If a VIN subject to this recall campaign was part of a dealer trade, the letter associated with that VIN should be forwarded to the appropriate dealer for service completion. NISSAN NORTH AMERICA, INC. Total Customer Satisfaction Frequently Asked Questions (FAQ): Q. Is this a safety recall? A. Yes. Q. Is this a Stop Sale? A. Yes. Q. What is the reason for the voluntary safety recall? A. The resistance between the parking rod and wedge inside of the transmission housing may inhibit movement of the wedge and parking pawl. If the parking pawl does not engage, an affected vehicle may move after the shifter is placed into “Park”. If the customer does not engage the parking brake, potential for movement of the vehicle increases the risk of injury or crash. Q. What is the possible effect of the condition? A. If the parking brake is not applied, an affected vehicle may move after the shifter is placed in to the ‘Park’ position, potentially resulting in a rollaway condition. CAMPAIGN ID: R22A9/R22B1 | REVISION 1 Q. Is this voluntary recall related to the Titan and Frontier parking pawl recall from June 2022? A. This voluntary recall campaign is separate from the recall announced in June for certain MY2020-2022 Frontier and MY20-22 Titan. Certain vehicles may be subject to both actions. Q. What will be the corrective action for this voluntary safety recall campaign? A. For affected vehicles, the dealer will inspect and, if necessary, reprogram the Transmission Control Module (TCM). On certain models the Electronic Control Module (ECM) may also need to be reprogrammed. Nissan will begin mailing notification letters to owners of affected vehicles in October 2022, via U.S. mail and will instruct them to bring their vehicle to an authorized Nissan dealer to have the remedy completed at no cost to the owner. The remedy for affected vehicles is anticipated to be available before the end of September 2022. Customers are advised to always apply the parking brake after the vehicle’s transmission shifter is placed in the “Park” position. Q. How long will the corrective action take? A. This service, which is conducted at no charge to you for parts and labor, could take up to one (1.0) hour to complete. However, your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule. Q. When will vehicle owners be notified? A. Nissan will begin mailing notification letters to owners of affected vehicles in October 2022, via U.S. mail and will instruct them to bring their vehicle to an authorized Nissan dealer to have the remedy completed at no cost to the owner. Customers are advised to always apply the parking brake after the vehicle’s transmission shifter is placed in the “Park” position. Q. Are parts readily available? A. The remedy for affected vehicles will be to inspect and, if necessary, reprogram the Transmission Control Module (TCM). On certain models the Electronic Control Module (ECM) may also need to be reprogrammed. Parts are not required. The remedy for affected vehicles is anticipated to be available before end of September 2022. Q. Can affected customers continue to drive their vehicle? A. Customers are advised to always apply the parking brake after the vehicle’s transmission shifter is placed in the “Park” position. CAMPAIGN ID: R22A9/R22B1 | REVISION 1 Q. Is there anything owners can do to mitigate this condition? A. Nissan recommends owners apply the parking brake whenever they place their vehicle into Park until the remedy is completed. Q. Is there any charge for this service? A. No. This service will be performed for the customer free of charge for parts and labor. Q. Will a rental vehicle be provided while the dealer is servicing the vehicle? A. Please consult your dealer for alternate transportation availability while your vehicle is being serviced. Rental will be available while your vehicle is being serviced and upon customer request. EXPENSE CODE DESCRIPTION AMOUNT 502 Rental Expense $156 (Max) Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required. Please refer to the Goodwill Rental Guidelines in the APRM for detailed information regarding application of rental reimbursement. Q. Will I have to take my vehicle back to the selling dealer to have the service performed? A. No, any authorized Nissan dealer is able to perform the recall campaign. Q. I have lost confidence in the vehicle. Will Nissan replace or repurchase the vehicle? A. No. The remedy will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle. Q. What model year vehicles are involved? A. Certain model year 2020-2023 Nissan Titan vehicles manufactured from December 13, 2019 to August 24, 2022, certain model year 2020-2021 Nissan Frontier vehicles manufactured from June 10, 2020 to June 25, 2021, and certain model year 2022 Nissan Frontier vehicles manufactured from July 13, 2021 to August 11, 2022. Q. Are you experiencing this condition on any other Nissan (or INFINITI) models? A. On August 29, 2022, Nissan initiated a quality hold on MY2023 Nissan Z vehicles while it investigates this issue. The investigation is on-going at this time. CAMPAIGN ID: R22A9/R22B1 | REVISION 1 Revision History: Date Announcement Purpose September 13, 2022 Voluntary Safety Recall Campaign New Campaign Announcement September 22, 2022 REVISION 1 Remedy available for 2023 Titan and 2022 Frontier
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CAMPAIGN BULLETIN Automatic Transmission Voluntary Safety Recall Campaign Reference: R22A9/R22B1 Date: September 13, 2022 Attention: Dealer Principal, Sales, Service & Parts Managers SAFETY RECALL CAMPAIGN ID: R22A9/R22B1 | Original Document IMPORTANT: It is a violation of Federal law for dealers to sell or deliver vehicles in their inventory covered by this notification until the campaign action is performed. ***** Campaign Summary ***** Nissan is committed to the safety and security of our customers and their passengers. Nissan has notified the National Highway Traffic Safety Administration (NHTSA) that the previously announced quality assurance hold (PC916) for MY20-23 Titan and MY20-23 Frontier vehicles is being reclassified as a Voluntary Safety Recall Campaign. Nissan is recalling certain MY2020-2023 Titan and Frontier vehicles due to an issue that may result in a rollaway condition while the vehicle is in park. Nissan’s investigation to date indicates that the resistance between the parking rod and wedge inside of the transmission housing may inhibit movement of the wedge and parking pawl. If the parking pawl does not engage, an affected vehicle may move after placing the shifter into “Park”. If the customer does not engage the parking brake, potential for movement of the vehicle increases the risk of injury or crash. Customers will receive an Interim Owner Letter advising to apply the parking brake whenever they place their vehicle in “Park”. Once the final remedy is available, owners will receive a second owner notification letter instructing them to bring their vehicle to an authorized Nissan dealer to have the final remedy work completed at no cost to the owner. Nissan is currently developing its remedy plan. Dealers will be able to identify the potentially affected vehicles in Service Comm and DBS National Service History on September 13, 2022. Nissan anticipates remedy availability in fall 2022. An updated campaign announcement and repair information will be distributed once the remedy is available. Affected Models/Years: Affected Population: Dealer Inventory: SERVICE COMM Activation date: Stop Sale In Effect: MY2020-2023 Titan (A61) 58,693 1,719 September 13, 2022 YES MY2020-2021 Frontier (D40) 52,213 NA MY2022-2023 Frontier (D41) 92,137 5,601 CAMPAIGN ID: R22A9/R22B1 | Original Document ***** What Dealers Should Do**** 1. Verify if vehicles are affected by this Voluntary Recall Campaign using Service Comm or DBS National Service History Campaign I.D. R22A9 & R22B1. • 4WD vehicles are identified by campaign ID R22A9 and 2WD vehicles are identified by campaign ID R22B1. • New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). Refer to NPSB 15-460 for additional information • Please continue to check newly arriving inventory for campaign applicability. 2. Dealers must not sell, lease, trade, rent, or loan any vehicles in dealer inventory affected by this recall campaign until after the vehicle has been repaired. 3. If a retailed vehicle affected by this campaign ID visits the dealer for service, the dealer should inform the customer about the recall and communicate that the customer should always apply the parking brake whenever they place their vehicle in Park until a final remedy is available. ***** Release Schedule ***** Parts Nissan is currently developing its remedy plan. Nissan anticipates remedy availability in fall 2022. Owner Notification Nissan will begin mailing interim notification letters to owners of affected vehicles in October 2022, via U.S. Mail. Once the final remedy is available, owners will receive a notification letter instructing them to bring their vehicle to an authorized Nissan dealer to have the remedy work completed at no cost to the owner. ***** Dealer Responsibility ***** It is the dealer’s responsibility to check Service Comm or DBS National Service History using the appropriate Campaign I.D. for the campaign status on each vehicle falling within the range of this voluntary safety recall campaign, which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in new vehicle inventory. If a VIN subject to this recall campaign was part of a dealer trade, the letter associated with that VIN should be forwarded to the appropriate dealer for service completion. NISSAN NORTH AMERICA, INC. Total Customer Satisfaction Frequently Asked Questions (FAQ): Q. Is this a safety recall? A. Yes. CAMPAIGN ID: R22A9/R22B1 | Original Document Q. Is this a Stop Sale? A. Yes. Q. What is the reason for the voluntary safety recall? A. Nissan’s investigation to date indicates that the resistance between the parking rod and wedge inside of the transmission housing may inhibit movement of the wedge and parking pawl. If the parking pawl does not engage, an affected vehicle may move after the shifter is placed into “Park”. If the customer does not engage the parking brake, potential for movement of the vehicle increases the risk of injury or crash. Q. What is the possible effect of the condition? A. If the parking brake is not applied, an affected vehicle may move after the shifter is placed in to the ‘Park’ position, potentially resulting in a rollaway condition. Q. Is this voluntary recall related to the Titan and Frontier parking pawl recall from June 2022? A. This voluntary recall campaign is separate from the recall announced in June for certain MY20-22 Frontier and MY20-22 Titan. Certain vehicles may be subject to both actions. Q. What will be the corrective action for this voluntary safety recall campaign? A. A remedy plan is currently under development. Nissan will begin mailing interim notification letters to owners of affected vehicles in October 2022, via U.S. mail. Once the final remedy is available, owners will receive a second owner notification letter instructing them to bring their vehicle to an authorized Nissan dealer to have the final remedy work completed at no cost to the owner. Q. How long will the corrective action take? A. Nissan is currently developing a remedy plan. Q. When will vehicle owners be notified? A. A remedy plan is currently under development. Nissan will begin mailing interim notification letters to owners of affected vehicles in October 2022, via U.S. mail. Once the final remedy is available, owners will receive a second owner notification letter instructing them to bring their vehicle to an authorized Nissan dealer to have the final remedy work completed at no cost to the owner. CAMPAIGN ID: R22A9/R22B1 | Original Document Q. Are parts readily available? A. Nissan is currently developing a remedy plan. Q. Can affected customers continue to drive their vehicle? A. Customers are advised to always apply the parking brake after the vehicle’s transmission shifter is placed in the “Park” position. Q. Is there anything owners can do to mitigate this condition? A. Nissan recommends owners apply the parking brake whenever they place their vehicle into Park until the final remedy is completed. Q. Is there any charge for this service? A. No. The final remedy, once identified, will be performed for the customer free of charge for parts and labor. Q. Will a rental vehicle be provided while the dealer is servicing the vehicle? A. Please consult your dealer for alternate transportation availability while your vehicle is being serviced. Once a final remedy has been developed, rental will be available while your vehicle is being serviced and upon customer request. EXPENSE CODE DESCRIPTION AMOUNT 502 Rental Expense $156 (Max) Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required. Please refer to the Goodwill Rental Guidelines in the APRM for detailed information regarding application of rental reimbursement. Q. Will I have to take my vehicle back to the selling dealer to have the service performed? A. No, once the remedy is developed, any authorized Nissan dealer is able to perform the recall campaign. Q. I have lost confidence in the vehicle. Will Nissan replace or repurchase the vehicle? A. No. Once the final remedy is developed it will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle. CAMPAIGN ID: R22A9/R22B1 | Original Document Q. What model year vehicles are involved? A. Certain Model Year 2020-2023 Nissan Titan and Frontier vehicles manufactured from December 13, 2019 to August 25, 2022. Q. Are you experiencing this condition on any other Nissan (or INFINITI) models? A. On August 29, 2022, Nissan initiated a quality hold on MY2023 Nissan Z vehicles while it investigates this issue. The investigation is on-going at this time. Revision History: Date Announcement Purpose September 13, 2022 Voluntary Safety Recall Campaign New Campaign Announcement
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-671 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Nissan North America, Inc. Submission Date : SEP 07, 2022 NHTSA Recall No. : 22V-671 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Nissan North America, Inc. Address : P. O. BOX 685001 Franklin TN 37068-5009 Company phone : 800-647-7261 Population : Number of potentially involved : 203,223 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2020-2023 Nissan Titan Vehicle Type : LIGHT VEHICLES Body Style : PICKUP TRUCK Power Train : GAS Descriptive Information : This issue is specific to Nissan Titan and Frontier vehicles equipped with 9-speed transmissions and produced during the above production dates. Nissan is continuing the process of determining whether other Nissan or INFINITI vehicles may be affected. Production Dates : DEC 13, 2019 – AUG 25, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2020-2021 Nissan Frontier Vehicle Type : LIGHT VEHICLES Body Style : PICKUP TRUCK Power Train : GAS Descriptive Information : This issue is specific to Nissan Titan and Frontier vehicles equipped with 9-speed transmissions and produced during the above production dates. Nissan is continuing the process of determining whether other Nissan or INFINITI vehicles may be affected. Production Dates : JUN 10, 2020 – JUN 25, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-671 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2022-2023 Nissan Frontier Vehicle Type : LIGHT VEHICLES Body Style : PICKUP TRUCK Power Train : GAS Descriptive Information : This issue is specific to Nissan Titan and Frontier vehicles equipped with 9-speed transmissions and produced during the above production dates. Nissan is continuing the process of determining whether other Nissan or INFINITI vehicles may be affected. Production Dates : JUL 13, 2021 – AUG 25, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The investigation to date indicates that resistance between the parking rod and wedge inside of the transmission housing may inhibit movement of the wedge and parking pawl. If the parking pawl does not engage, an affected vehicle may move after placing the shifter into ‘Park.’ FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : If the parking pawl does not engage, an affected vehicle may move after placing the shifter into ‘Park.’ If the customer does not engage the parking brake, potential for movement of the vehicle increases the risk of injury or crash. Description of the Cause : NR Identification of Any Warning that can Occur : There is no preceding warning. Involved Components : Component Name 1 : Automatic Transmission Component Description : CASE-AUTO TRANS Component Part Number : 31311 X280A Supplier Identification : Component Manufacturer Part 573 Safety Recall Report 22V-671 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Name : JATCO Address : 1974 Midway Lane Smyrna Tennessee 37167 Country : United States Chronology : June 24, 2022 – Nissan initiated Recall 22V-457 for MY2020-2022 Nissan Titan and Frontier vehicles manufactured from December 13, 2019 to June 14, 2022 due to potential non-engagement of the parking pawl. The defect for Recall 22V-457 was caused by contact between the edge of the parking pawl and the boss on the transmission case. July 2022 – Nissan received a report from the Canton, MS plant that a MY2022 Nissan Frontier vehicle produced after June 14, 2022 moved after being place in the ‘P” Park position. Nissan investigated the incident and collected the transmission for further study. Nissan sent the transmission to the supplier (JATCO) for investigation. August 2022 – JATCO conducted duplication testing to recreate the condition and additional parts were sent for analysis. Nissan received Initial feedback from JATCO that this issue appeared to be different than recall 22V-457. At this stage of the investigation, the issue appeared to be related to insufficient lifting force of the parking pawl, due to friction between the parking rod and parking wedge. In an abundance of caution, on August 24th and 29th, Nissan initiated, then expanded, a quality hold on all MY2020-2023 Titan and Frontier vehicles and MY2023 Z pending investigation. A stop shipment from the Canton, MS plant was also implemented on August 25th. Nissan conducted a plant audit and identified 11 out of 83 vehicles with the subject condition. September 1, 2022 – Nissan decided to conduct a recall campaign due to the safety risk of a potential rollaway condition after parking the vehicle. Nissan’s investigation is ongoing, and the final recall remedy is still under development. At this time, Nissan is not aware of any confirmed field incidents to date related to the subject condition. Description of Remedy : Description of Remedy Program : A remedy plan for all affected vehicles is currently under development. When the final remedy plan is available, Nissan will mail final remedy notification letters and include a statement concerning reimbursement for the cost of obtaining a pre-notification remedy for a subject vehicle that was no longer under warranty at the time of a repair. Part 573 Safety Recall Report 22V-671 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Dealer notification timing is under study. Nissan will notify all affected owners (including those that received an interim letter under Recall 22V-457) by November 1, 2022. The interim notification will include instructions advising owners to apply the parking brake whenever they park their vehicle. Planned Dealer Notification Date : NR – NR Planned Owner Notification Date : NOV 01, 2022 – NR * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-671 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Nissan North America, Inc. Submission Date : SEP 22, 2022 NHTSA Recall No. : 22V-671 Manufacturer Recall No. : R22A9 R22B1/2/3 Manufacturer Information : Manufacturer Name : Nissan North America, Inc. Address : P. O. BOX 685001 Franklin TN 37068-5009 Company phone : 800-647-7261 Population : Number of potentially involved : 197,230 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2020-2023 Nissan Titan Vehicle Type : LIGHT VEHICLES Body Style : PICKUP TRUCK Power Train : GAS Descriptive Information : This issue is specific to Nissan Titan, Frontier and Z vehicles equipped with 9-speed transmissions and produced during the above production dates. Production Dates : DEC 13, 2019 – AUG 24, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2020-2021 Nissan Frontier Vehicle Type : LIGHT VEHICLES Body Style : PICKUP TRUCK Power Train : GAS Descriptive Information : This issue is specific to Nissan Titan, Frontier and Z vehicles equipped with 9-speed transmissions and produced during the above production dates. Production Dates : JUN 10, 2020 – JUN 25, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2022-2022 Nissan Frontier Vehicle Type : LIGHT VEHICLES Body Style : PICKUP TRUCK Power Train : GAS Descriptive Information : This issue is specific to Nissan Titan, Frontier and Z vehicles equipped with 9-speed transmissions and produced during the above production dates. Production Dates : JUL 13, 2021 – AUG 11, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-671 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 4 : 2023-2023 Nissan Z Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : This issue is specific to Nissan Titan, Frontier and Z vehicles equipped with 9-speed transmissions and produced during the above production dates. Production Dates : JAN 27, 2022 – AUG 29, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The investigation to date indicates that resistance between the parking rod and wedge inside of the transmission housing may inhibit movement of the wedge and parking pawl. If the parking pawl does not engage, an affected vehicle may move after placing the shifter into ‘Park.’ FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : If the parking pawl does not engage, an affected vehicle may move after placing the shifter into ‘Park.’ If the customer does not engage the parking brake, potential for movement of the vehicle increases the risk of injury or crash. Description of the Cause : NR Identification of Any Warning that can Occur : There is no preceding warning. Involved Components : Component Name 1 : Automatic Transmission Component Description : CASE-AUTO TRANS Component Part Number : 31311 X280A Supplier Identification : Component Manufacturer Name : JATCO Address : 1974 Midway Lane Part 573 Safety Recall Report 22V-671 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Smyrna Tennessee 37167 Country : United States Chronology : June 24, 2022 – Nissan initiated Recall 22V-457 for MY2020-2022 Nissan Titan and Frontier vehicles manufactured from December 13, 2019 to June 14, 2022 due to potential non-engagement of the parking pawl. The defect for Recall 22V-457 was caused by contact between the edge of the parking pawl and the boss on the transmission case. July 2022 – Nissan received a report from the Canton, MS plant that a MY2022 Nissan Frontier vehicle produced after June 14, 2022 moved after being place in the ‘P” Park position. Nissan investigated the incident and collected the transmission for further study. Nissan sent the transmission to the supplier (JATCO) for investigation. August 2022 – JATCO conducted duplication testing to recreate the condition and additional parts were sent for analysis. Nissan received Initial feedback from JATCO that this issue appeared to be different than recall 22V-457. At this stage of the investigation, the issue appeared to be related to insufficient lifting force of the parking pawl, due to friction between the parking rod and parking wedge. In an abundance of caution, on August 24th and 29th, Nissan initiated, then expanded, a quality hold on all MY2020-2023 Titan and Frontier vehicles and MY2023 Z pending investigation. A stop shipment from the Canton, MS plant was also implemented on August 25th. Nissan conducted a plant audit and identified 11 out of 83 vehicles with the subject condition. September 1, 2022 – Nissan decided to conduct a recall campaign due to the safety risk of a potential rollaway condition after parking the vehicle. Nissan’s investigation is ongoing, and the final recall remedy is still under development. At this time, Nissan is not aware of any confirmed field incidents to date related to the subject condition. September 22, 2022 – See attached electronic .pdf for chronology entry. Part 573 Safety Recall Report 22V-671 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Based on the vehicle, dealers will perform the applicable repairs below free of charge for parts and labor: • Model Year 2020-2022 Frontier vehicles: reprogram Transmission Control Module (TCM) • Model Year 2020-2022 Titan vehicles: reprogram TCM and Engine Control Module (ECM) • Model Year 2023 Titan vehicles: reprogram TCM • Model Year 2023 Z vehicles: reprogram TCM Nissan will not include a statement in the Part 577 owner notification concerning reimbursement for the cost of obtaining a pre-notification remedy for the subject vehicles because they are still under warranty. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Nissan will notify all owners of affected vehicles beginning on October 21, 2022 and concluding October 28, 2022. Dealers will receive notification of the removal of the MY23 Frontier population and the remedy schedule for MY23 Titan and MY22 Frontier on September 22, 2022. Dealers will receive notification of the addition of MY23 Z population and remedy on September 24, 2022. Nissan is continuing to develop remedy timeline for all affected models by October 2022 and will provide dealer notification of the remedy as the updated software is ready for implementation. Planned Dealer Notification Date : SEP 22, 2022 – NR Planned Owner Notification Date : OCT 21, 2022 – OCT 28, 2022 * NR – Not Reported
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