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Classification: | Reference: | Date: |
AN22-023 | NTB22-089 | October 13, 2022 |
VOLUNTARY SAFETY RECALL CAMPAIGN
2022 FRONTIER, 2022 ROGUE AND 2022 TITAN/TITAN XD;
INFOTAINMENT SYSTEM REPROGRAM
CAMPAIGN ID #: R22B8 and PC923
APPLIED VEHICLES:
2022 Frontier (D41)
2022 Rogue (T33) S Grade Only
2022 Titan/Titan XD (A61)
INTRODUCTION
Nissan is conducting this voluntary safety recall campaign on certain specific model year 2022 Frontier, 2022 Rogue, and 2022 Titan/Titan XD vehicles to reprogram the Infotainment system. This service will be performed at no charge to the customer for parts or labor.
IDENTIFICATION NUMBER
Nissan has assigned identification numbers R22B8 and PC923 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign.
REQUIRED SPECIAL TOOL
- One of the special tool USB drive J-52727-1 (new tool number NI-52727-1) has been previously shipped to each dealer and should already be available (Figure 1).
- Do not use any other USB drive to perform the procedure in this bulletin.
- Additional USB drives may be purchased from Tech•Mate:
www.techmatetools.com or 1-833-397-3493.
HINT:
- The update-software only needs to be downloaded once and can then be used continuously on multiple APPLIED VEHICLES.
- The update-software must be the only file on the USB drive.
R22B8, R22C1, PC923, PC925 – In Vehicle Infotainment (IVI) System Reprogram – 2022 Titan, Titan XD, Frontier, & 2021-2022 Rogue
R22B8, R22C1, PC923, PC925 – In Vehicle Infotainment (IVI) System Reprogram – 2022 Titan, Titan XD, Frontier, & 2021-2022 Rogue
Remedy Instructions and TSB
RCRIT-22V772-1243.pdf 1146.172KB
Latest Recalls Documents
Reprogramming
J2534-1 Re/Programming
Tutorial for Purchasing NERS Software
Software updated April 26, 2019 to version # 04.03.00. It is recommended the latest version of NERS be installed before connecting to a vehicle.
This NERS software supports reprogrammable Engine and Transmission control units from 1999 to 2019 model year vehicles, and 2005 MY and later VIN writing into ECUs, when using a Nissan validated pass-through device. Click the Reprogramming Tab for additional information on reprogramming. This software only provides ECU reprogramming, blank programming and VIN writing capability. It does not provide diagnostic or key programming capability. For Engine and Transmission control unit reprogramming and VIN writing capability on 2020 MY & newer, please use CONSULT-III plus or CONSULT-III plus R2R software.
Vehicle reprogramming requires the use of the following:
- Nissan
validated J2534-1 device
- Nissan
ECU Reprogramming Software (NERS)
- Personal computer running Windows XP (SP2 or later) or Windows 7 or 10 64Bit
- Applicable reprogram file
Nissan tested and validated the below listed devices. Nissan
does not recommend the use of any other J2534-1 device not listed here.
Manufacturer | Models |
Actia | PassThru +XS |
Autel | MaxiFlash Elite (with firmware v3.01) |
Bosch | Mastertech VCI (SFP v5.11.9) |
Dearborn Group | VSI-2534 |
Drew Technologies/OPUS IVS | CarDAQ Plus, CarDAQ M, Mongoose ISO/CAN |
Hella Gutmann Solutions | Mega Macs 42 SE (DT VCI), Mega Macs 66 (DT66) |
Texa | TEXA Navigator TXTs Series |
Click the below link to purchase NERS diagnostic software.
Download Purchased ECU Data File(s)
Once you have purchased ECU data file(s) and your order is completed, your ECU files can be downloaded. Please verify that you are logged in to your account before proceeding.
Purchase of ECU data enables file download access for a period of 24 hours, after which time the file will no longer appear in your list of purchased data files. Be sure to download all data files immediately following your purchase.
When you purchase a J-2534 reprogramming file, you will get a zip file containing a data file (.dat, .pdx, .xcal, .7z), a .csv or .xml file and a Reprog_readme.pdf. Please review the readme file for information on where to place the files in your PC.
Please Note that J2534-1 supports reprogramming on 1999 MY and later vehicles.
How to find the proper J-2534 Reprogramming ECU file:
In order for you to locate the proper ECU file, you will need to look up the applicable Technical Services Bulletin(TSB) for your vehicle. Instructions in the TSB will pinpoint and advise you of the ECU part # to enter below.
Download Purchased ECU Data File(s)
Once you have purchased ECU data file(s) and your order is completed, your ECU files can be downloaded. Please verify that you are logged in to your account before proceeding.
Purchase of ECU data enables file download access for a period of 24 hours, after which time the file will not longer appear in your list of purchased data files. Be sure to download all data files immediately following your purchase.
Special Note: Nissan and Infiniti
vehicle uses a high level of security when Re/programming or Configuration is performed to the vehicle ECUs. With the release of NERS software version 04.00.01 or greater, technicians will be required to login with their Nissan
or Infiniti
Techinfo website user ID and password to perform Re/programming and Configuration in NERS.
Login Instruction Guide
September 2013, Nissan and Infiniti
began the phase in of “Blank” Service Parts ECUs and TCMs. Depending upon the model and model year, replacement modules come WITHOUT software. When a replacement module is installed in an applicable vehicle for any reason, it will need to be programmed.
When you purchase a J-2534 Blank programming file, you will get a zip file containing a data file (.dat, .pdx, .xcal, .7z), a .csv or .xml file and a Reprog_readme.pdf. Please review the readme file for information on where to place the files in your PC.
How to find the proper J-2534 Blank Programming ECU file:
- Obtain the blank ECU part number when you purchase the replacement ECU. Nissan
’s and Infiniti
’s parts catalog provides both the blank ECU part number and the ROM-DATA ID part number (after programming part number) to be used. Enter this blank ECU part number in the field below.
or
- Using C-III plus software, retrieve the blank ECU part number from the new ECU. Enter this blank ECU part number in the field below.
Please note: Take care after making your selection that the listed vehicle information matches the vehicle you are programming.
- Special Note: NERS Version 03.08 or higher supports Blank RWD, 5 speed TCM programming.
Download Purchased ECU Data File(s)
Once you have purchased ECU data file(s) and your order is completed, your ECU files can be downloaded. Please verify that you are logged in to your account before proceeding.
Purchase of ECU data enables file download access for a period of 24 hours, after which time the file will not longer appear in your list of purchased data files. Be sure to download all data files immediately following your purchase.
Special Note: Nissan and Infiniti
vehicle uses a high level of security when Re/programming or Configuration is performed to the vehicle ECUs. With the release of NERS software version 04.00.01 or greater, technicians will be required to login with their Nissan
or Infiniti
Techinfo website user ID and password to perform Re/programming and Configuration in NERS.
Login Instruction Guide
- J2534 Pass-Thru Programmer: TOPDON RLink J2534 is an advanced diagnostic and reprogramming tool that support all J2534 protocols, as well as D-PDU, CAN-FD and DoIP, ensuring compatibility with a wide range of modern vehicles. It offers extensive versatility with support for over 17 major automotive brands, including Chrysler, Ford, GM, Nissan
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SEOCONTENT-START
Classification: Reference: Date: AN22-023 NTB22-089 October 13, 2022 Bulletins are intended for use by qualified technicians, not ‘do-it-yourselfers’. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. 1/11 VOLUNTARY SAFETY RECALL CAMPAIGN 2022 FRONTIER, 2022 ROGUE AND 2022 TITAN/TITAN XD; INFOTAINMENT SYSTEM REPROGRAM CAMPAIGN ID #: R22B8 and PC923 APPLIED VEHICLES: 2022 Frontier (D41) 2022 Rogue (T33) S Grade Only 2022 Titan/Titan XD (A61) Check Service COMM or Dealer Business Systems (DBS) National Service History to confirm campaign eligibility. INTRODUCTION Nissan
is conducting this voluntary safety recall campaign on certain specific model year 2022 Frontier, 2022 Rogue, and 2022 Titan/Titan XD vehicles to reprogram the Infotainment system. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan
has assigned identification numbers R22B8 and PC923 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY It is the dealer’s responsibility to check Service COMM or Dealer Business Systems (DBS) National Service History for the campaign status on each vehicle falling within the range of this voluntary safety recall which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in a dealer’s inventory. Federal law requires that new vehicles in dealer inventory which are the subject of a safety recall must be corrected prior to sale. Failure to do so can result in civil penalties by the National Highway Traffic Safety Administration. While federal law applies only to new vehicles, Nissan
strongly encourages dealers to correct any used vehicles in their inventory before they are retailed. 2/11 NTB22-089 REQUIRED SPECIAL TOOL One of the special tool USB drive J-52727-1 (new tool number NI-52727-1) has been previously shipped to each dealer and should already be available (Figure 1). Do not use any other USB drive to perform the procedure in this bulletin. Additional USB drives may be purchased from Tech•Mate: www.techmatetools.com or 1-833-397-3493. HINT: o The update-software only needs to be downloaded once and can then be used continuously on multiple APPLIED VEHICLES. o The update-software must be the only file on the USB drive. Figure 1 3/11 NTB22-089 SERVICE PROCEDURE Update the AV Control Unit IMPORTANT: Before starting, make sure: ASIST is connected to the internet. ASIST has been synchronized (updated) to the current date. 1. Insert special tool USB drive into the CONSULT PC. If the infotainment software has already been downloaded onto special tool USB drive from a prior service procedure, skip to step 10 on page 7. HINT: o Special tool USB drive is the only USB drive approved for use with this procedure. o The update-software is estimated to take 4 hours to download to the USB drive. o The update-software must be the only file on the USB drive. 2. Open ASIST. 3. Select Specialty Tools, and then select Infotainment Software Updates. Figure 2 Specialty Tools Infotainment Software Updates 4/11 NTB22-089 4. Use the drop-down menu and select the location of the USB drive that was inserted in step 1 on page 3. Figure 3 5. Select the Infotainment Update-Software related to the model on the Repair Order (refer to Table A below). Table A Model Infotainment Update-Software Frontier (D41) IVI4620_Campaign Rogue (T33) IVI4620_Campaign Titan/Titan XD (A61) IVI5338_Campaign D:\ IVI001 Check box USB drive location Version: Drop-down menu Infotainment update-software IVIxxxx_Campaign 5/11 NTB22-089 6. Select Download (Figure 3 on page 4), and then wait for the download to complete. HINT: o The update-software is estimated to take 4 hours to download to the USB drive. o If, while attempting to download the software to the CONSULT PC, you receive the message shown in Figure 4: a. First attempt to clear space on the CONSULT PC hard drive. b. If space cannot be cleared and a second CONSULT PC is available with space, use it and start over from step 1 on page 3. Figure 4 7. Select OK. Figure 5 6/11 NTB22-089 8. Once the transfer is complete, safely remove the USB drive from the CONSULT PC. a. From the PC toolbar, select the Safely Remove Hardware icon. o The icon is on the toolbar, or can be found after selecting the arrow. b. Select the USB drive to be removed, and then remove the USB drive from the CONSULT PC. Follow the steps to safely remove the USB drive. If not followed, the USB drive may corrupt the infotainment update-software. o If you are not familiar with the process of safe USB drive removal, ask for assistance at your dealer. Figure 6 Safely Remove Hardware icon USB Drive (E:) Arrow on toolbar 7/11 NTB22-089 9. Close all ASIST Infotainment Software Update screens. To avoid the risk of death or serious personal injury when updating software, park the vehicle in a secure, safe, well ventilated location that is open to the air and apply the parking brake. 10. Start the engine, and then wait 60 seconds for the system to load. HINT: The engine needs to idle for the duration of the update to retain battery charge. 11. Insert the USB drive with the infotainment update-software into the vehicle’s USB media port (Figure 7). Do not remove the USB drive during the update to the vehicle until instructed to. HINT: Charging ports are marked in the vehicle with a “lightning bolt” symbol. Do not insert the USB drive into a charging port. If used, the update-software and/or USB drive may become damaged. Only insert the USB drive in a USB media port. Figure 7 Figure 8 DO NOT USE USB ports with a “lightning bolt” USB media port symbol 8/11 NTB22-089 Figure 9 Figure 10 13. Wait for the update to complete. Follow the on-screen instructions while waiting. HINT: The update may take 15-25 minutes. Figure 11 12. Wait approximately 10-30 seconds for the screen in Figure 9 to appear. The screen in Figure 10 may briefly appear. Do not remove the USB drive. The audio system will detect the USB drive and continue the update. xxxxxxx 9/11 NTB22-089 14. Once the update is complete (Figure 12), remove the USB drive; the system will reboot (restart). HINT: The system will not reboot until the USB drive is removed. Figure 12 Steps 15-24 must be completed. If they are not completed, the update may become corrupted. Figure 13 15. Allow the reboot to complete (approximately 30 seconds). The Nissan
logo will be displayed during the reboot. 16. Turn the ignition OFF. 10/11 NTB22-089 The steps below will fully reboot the infotainment system twice. 17. Open and close the driver door, and then ensure that all doors are closed. 18. Lock the doors. 19. Wait 5 minutes. Ensure that all doors remain closed during the 5-minute wait period. If a door is opened during the 5-minute wait period, the update may not complete and the AV Control Unit may become inoperable. 20. Unlock the doors. HINT: The engine does not need to be running for the next steps. 21. Turn the ignition ON (engine OFF) and wait for the Nissan
logo to appear (Figure 13 on page 9). If the Nissan
logo does not appear (this might take up to 30 seconds), start over from step 16 on page 9. Figure 14 24. Repeat steps 17-23 one more time (for a total of two times) to complete the update. 22. After the Nissan
logo appears, wait about 1 minute. The MENU (Home) screen in Figure 14 will be displayed. 23. Turn the ignition OFF. 11/11 NTB22-089 CLAIMS INFORMATION Submit a “CM” line claim using the following claims coding: CAMPAIGN (“CM”) ID DESCRIPTION OP CODE FRT R22B8 Perform USB Software Update R22B80 0.3 OR Submit a “CM” line claim using the following claims coding: CAMPAIGN (“CM”) ID DESCRIPTION OP CODE FRT PC923 Perform USB Software Update PC9230 0.3 AMENDMENT HISTORY PUBLISHED DATE REFERENCE DESCRIPTION October 13, 2022 NTB22-089 Original bulletin published
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