R22B8, R22C1, PC923, PC925 – In Vehicle Infotainment (IVI) System Reprogram – 2022 Titan, Titan XD, Frontier, & 2021-2022 Rogue

October 13, 2022 NHTSA CAMPAIGN NUMBER: 22V772000

Rearview Display Inoperative/FMVSS 111

An inoperative rearview camera display reduces the driver’s rear visibility, increasing the risk of a crash.

 

NHTSA Campaign Number: 22V772

Manufacturer Nissan North America, Inc.

Components BACK OVER PREVENTION

Potential Number of Units Affected 27,344

 

Summary

Nissan North America, Inc. (Nissan) is recalling certain 2022 Titan, Titan XD, Frontier, and 2021-2022 Rogue vehicles. The in-vehicle infotainment (IVI) system may continuously reboot when the vehicle is restarted, which can result in an inoperative rearview display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, “Rear Visibility.”

 

Remedy

The IVI software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed November 18, 2022. Owners may contact Nissan’s customer service at 1-800-867-7669. Nissan’s numbers for this recall are R22B8, R22C1, and PC923/25.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Nissan has a Recall

 


In Vehicle Infotainment (IVI) System Reprogram
Voluntary Recall Campaign

Reference: R22B8, R22C1, PC923, PC925
Date: October 14, 2022

 

Affected  Models/Years: Affected Population: Dealer Inventory: SERVICE COMM Activation date: Stop Sale  In Effect
MY2021-2022 Rogue (T33) 20,753 18 October 14, 2022 YES
MY2022 Frontier (D41) 5 NA
MY2022 Titan/Titan XD (A61) 4,979 352

 

***** Campaign Summary *****

Nissan is issuing a Voluntary Safety Recall Campaign to reprogram the In Vehicle Infotainment (IVI) System software on certain 2022 Frontier, Titan/Titan XD, and 2021-2022 Rogue vehicles identified in Service Comm and DBS National Service History.

Under certain circumstances on vehicle restart, the In Vehicle Infotainment (IVI) System will continuously reboot causing the backup camera display to become inoperable. This condition may not comply with FMVSS 111 s.5.5 Rear Visibility. The vehicles covered in this campaign were produced before Nissan implemented an update to the In Vehicle Infotainment (IVI) System software.

The Nissan dealer will reprogram the In Vehicle Infotainment (IVI) System with updated software.

 

***** Release Schedule *****

Parts

The remedy involves reprogramming by ASIST downloader tool and USB.  No parts are required.

 

Special Tools

  • CONSULT III+
  • USB NI-52727-1

 

Repair

 

Owner Notification

Nissan will notify the owners of potentially affected vehicles in November 2022.

 


Frequently Asked Questions (FAQ):

 

Is this a recall?

Yes.

 

Is this a Stop Sale?

Yes.

 

What is the reason for the recall?

Under certain circumstances on vehicle restart, the In Vehicle Infotainment (IVI) System will continuously reboot causing the backup camera display to become inoperable.

 

What is the possible effect of the condition?

Under certain circumstances on vehicle restart, the In Vehicle Infotainment (IVI) System will continuously reboot causing the backup camera display to become inoperable.

 

What will be the corrective action for this voluntary recall campaign?

The Nissan dealer will reprogram the In Vehicle Infotainment (IVI) System with updated software.

 

How long will the corrective action take?

This service, which is conducted at no charge to you for parts and labor, could take up to one (1) hour to complete. However, your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule.  

 

When will vehicle owners be notified?

Nissan will begin sending notifications to affected owners in November 2022, via U.S. Mail.

 

Is my vehicle safe to drive?

If your vehicle is subject to this campaign, you will receive an Owner Notification letter from Nissan, which will instruct owners to bring their vehicles to a Nissan dealer to have their vehicles remedied as soon as possible.

 

Is there anything owners can do to mitigate this condition?

If your vehicle is subject to this campaign, you will receive an Owner Notification letter from Nissan, which will instruct owners to bring their vehicles to a Nissan dealer to have their vehicles remedied as soon as possible.

 

Will a rental vehicle be provided while the dealer is servicing the vehicle?

Please consult your dealer for alternate transportation availability while your vehicle is being serviced. If parts replacement is necessary rental is available, upon customer request, while parts are on order.

EXPENSE CODE DESCRIPTION AMOUNT
502 Rental Expense $156 (Max) 
Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required. Please refer to the Goodwill Rental Guidelines in the APRM for detailed information regarding application of rental reimbursement including policy modifications outlined in WBP20-018.

 

Are parts readily available?

The remedy involves reprogramming the In Vehicle Infotainment (IVI) System with updated software. No parts are required.

 

Is there any charge for this service?

No. The remedy will be performed for the customer free of charge.

 

Will I have to take my vehicle back to the selling dealer to have the service performed?

No, any authorized Nissan dealer is able to perform the recall campaign.

 

I have lost confidence in the vehicle. Will Nissan replace or repurchase the vehicle?

The remedy will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle.

 

What model year vehicles are involved?

Certain specific model year 2021-2022 Nissan Rogue vehicles manufactured in Kyushu between October 18, 2021 to April 21, 2022 and manufactured in Smyrna between November 22, 2021 to May 26, 2022. Certain specific model year 2022 Nissan Titan/Titan XD vehicles manufactured between December 18, 2021 to May 19, 2022. Certain specific model year 2022 Nissan Frontier vehicles manufactured between February 28, 2022 to March 17, 2022.

 

Are you experiencing this condition on any other Nissan (or INFINITI) models?

No.

 


Chronology :

March 2022 – Nissan received a customer complaint regarding an issue with a Model Year 2022 Titan. The complaint alleged the In-Vehicle Infotainment (IVI) unit continually rebooted itself. Nissan inspected the subject Titan. Nissan subsequently reached out to the IVI supplier (Bosch) to study the affected part and continued to monitor the market for similar incidents.

April 2022 through May 2022 – Nissan and Bosch investigated the issue, including Nissan’s collection of additional potential field incident parts. Five (5) total parts were collected and sent to the supplier for analysis. Bosch determined a power loss during a two (2) minute risk window would trigger the “check-sum” function within the IVI that results in the continuous reboot condition.

June 2022 through August 2022 – The investigation pointed to a potential issue with the OSD4 to OSD5 equipment update by Bosch- Malaysia in March of 2021. Bosch determined the new check sum type under the Open Source Distribution is not compatible with Nissan IVI products. In parallel, Nissan investigated whether this issue affected other Nissan models that contained the same IVI unit.

September 2022 – Nissan completed its safety assessment and concluded that the subject condition may cause the backup camera to become inoperable if the IVI unit enters a reboot process.

October 6, 2022 – Based on the foregoing, Nissan made a noncompliance determination.

Nissan is not aware of any accident or injuries related to the subject condition.

 


2022 Nissan Frontier, 2022 Rogue & 2022 Titan/Titan XD; Infotainment System Reprogram

 

2022 Nissan Frontier, 2022 Rogue & 2022 Titan/Titan XD; Infotainment System Reprogram

 


2021-2022 Nissan Rogue; Infotainment System Reprogram

 

2021-2022 Nissan Rogue; Infotainment System Reprogram

 


5 Affected Products

Vehicles

MAKE MODEL YEAR
NISSAN FRONTIER 2022
NISSAN ROGUE 2021-2022
NISSAN TITAN 2022
NISSAN TITAN XD 2022

 


6 Associated Documents

Recall Acknowledgement

RCAK-22V772-4533.pdf 645.88KB

RCAK-22V772-4533

 


Nissan – Noncompliance Information Report – October 2022

RMISC-22V772-2723.pdf 907.81KB

RMISC-22V772-2723

 


Noncompliance Notice 573 Report

RCLRPT-22V772-5652.PDF 217.15KB

RCLRPT-22V772-5652

 


Nissan – Campaign Bulletin – October 2022

RCMN-22V772-1521.pdf 130.352KB

RCMN-22V772-1521

 


Remedy Instructions and TSB

RCRIT-22V772-1243.pdf 1146.172KB

RCRIT-22V772-1243

 


Remedy Instructions and TSB

RCRIT-22V772-1902.pdf 1145.79KB

RCRIT-22V772-1902

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V772&docType=RCL

 


 

J2534-1 Re/Programming

Tutorial for Purchasing NERS Software

Nissan ECU Reprogramming Software (NERS) is Nissan and Infiniti’s J2534-1 compliant reprogramming and VIN writing software. This software supports reprogrammable Engine and Transmission control unit ECUs from 1999 to current model year vehicles, and 2005 MY and later VIN writing into ECUs, when using a Nissan validated pass-through device. Click the Reprogramming Tab for additional information on reprogramming. This software only provides ECU reprogramming, blank programming and VIN writing capability. It does not provide diagnostic or key programming capability. For information on purchasing a Nissan or Infiniti diagnostic tool, please go to www.nissantechmate.com.

 

  • Special Note: NERS Version 03.08 or higher supports Blank RWD, 5 speed TCM programming.

Vehicle reprogramming requires the use of the following:

  • Personal computer running Windows XP (SP2 or later) or Windows 7 64Bit
  • Applicable reprogram file

Nissan tested and validated the below listed devices. Nissan does not recommend the use of any other J2534-1 device or firmware that is not listed here.

 

Device Manufacturer Product Win-XP 32bit Win-7 64bit
Actia PassThru +XS Firmware: 207f or later
DLL:
API Version: 04.04
TBD
Hella Gutmann Solutions Mega Macs 42 SE (DT VCI) FW Version: 1.2.4
DLL Version: 1.10
API Version: 04.04
TBD
Mega Macs 66 (DT66)
Drew Technologies CarDAQ Plus Firmware: 01.09.36
DLL: 01.09.36
API version: 04.04
TBD
CarDAQ M Firmware: 01.01.00
DLL: 01.01.00
API Version: 04.04
TBD
Mongoose ISO/CAN Firmware:1.2.2 or later
DLL:
API Version: 04.04
TBD
Dearborn Group VSI-2534 Firmware: 1.112.203.03
DLL:
API Version: 04.04
TBD
Bosch Mastertech VCI (SFP v5.11.9) Firmware: 12.2.7
DLL:
API Version: 04.04
TBD
Texa TEXA Navigator TXTs Series Firmware ver 1.0.0.0 Yes

 

 

Nissan ECU Reprogramming Software (NERS) is Nissan and Infiniti’s J2534-1 compliant reprogramming and VIN writing software. This software supports reprogrammable Engine and Transmission control unit ECUs from 1999 to current model year vehicles, and 2005 MY and later VIN writing into ECUs, when using a Nissan validated pass-through device. Click the Reprogramming Tab for additional information on reprogramming. This software only provides ECU reprogramming, blank programming and VIN writing capability. It does not provide diagnostic or key programming capability. For information on purchasing a Nissan or Infiniti diagnostic tool, please go to www.nissantechmate.com.

Vehicle reprogramming requires the use of the following:

  • Personal computer running Windows XP (SP2 or later) or Windows 7 64Bit
  • Applicable reprogram file

 

R22B8, R22C1, PC923, PC925 - In Vehicle Infotainment (IVI) System Reprogram - 2022 Titan, Titan XD, Frontier, & 2021-2022 Rogue » small light Drew Tech CarDAQ-Plus 3 Diagnostic Code Reader and J2534 Programming Tool
R22B8, R22C1, PC923, PC925 - In Vehicle Infotainment (IVI) System Reprogram - 2022 Titan, Titan XD, Frontier, & 2021-2022 Rogue » small light Drew Technologies (DRWCDPLUSKIT) CarDAQ-Plus J2534 Flash Reprogramming Kit
Drew Tech CarDaq-M 2 SAE J2534-1/2 Reflash Reprogramming Tool OEM Diagnostics
R22B8, R22C1, PC923, PC925 - In Vehicle Infotainment (IVI) System Reprogram - 2022 Titan, Titan XD, Frontier, & 2021-2022 Rogue » small light Drew Tech Mongoose Pro ISO-CAN 2
R22B8, R22C1, PC923, PC925 - In Vehicle Infotainment (IVI) System Reprogram - 2022 Titan, Titan XD, Frontier, & 2021-2022 Rogue » small light VSI J2534 ECU Reprogrammer & Diagnostic Adapter
Dearborn d-Bridge Adapter J2534 OBDII Engineering Tool

 

 

Programming Blank ECU Service Parts-(requires Version 3.0.0 or higher)

September 2013, Nissan and Infiniti began the phase in of “Blank” Service Parts ECUs and TCMs. Depending upon the model and model year, replacement modules come WITHOUT software. When a replacement module is installed in an applicable vehicle for any reason, it will need to be programmed.

To identify the part number needed for reprogramming, you have two options:

  • Retrieve the part number from the existing ECU, then purchase the programming packet for the part number.
  • Obtain the programmed part number when you purchase the replacement ECU. Nissan’s and Infiniti’s parts catalog provides both the blank ECU part number and the program file (after-programming part number) to be used. The last 5 characters of the program file part number and the after-programming part number will be the same.
  • Please note: Take care after making your selection that the listed vehicle information matches the vehicle you are programming.

 

www.nissan-techinfo.com

 


 

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Autel MaxiCOM MK908 Pro II OBD2 Scanner: 2023 J2534 Reprogramming Tool as MSUltra MS919, Updated of MS908S Pro Elite with OE Coding Adaption, 36 Service for 150 Makes, Active Test, Android 10, 4+128G
  • 🚗【2023 MaxiCOM MK908 Pro II】Updated of the old version MK908P, MS908S Pro, Autel released the enhanced version MK908 Pro II to bring you a brand-new experience at the same cost. 1) Hardware upgrade: Qualcomm 660, 4+128GB, the latest Android 10, etc.2) Advanced diagnostic features: J2534 programming, coding, active test, 10+ newly added features. 3) Broader model coverage: 150+ brands, FCA AutoAuth, no IP restrictions. One device can totally support the diagnostic needs of a repair shop.
  • 🚗【J2534 ECU Programming and OE-Level Coding】2023 newly released MK908P II auto scanner shares the coding and programming functions with Elite. J2534 ECU programming is designed for B-M-W and Mercedes, allowing you to do online programming directly. Along with the ability to code online and activate hidden features for Benz, BMW, A-udi, Porsche, VW, Nissan, Infiniti, Hyundai, and other major brands, OBD2 scanner MK908P II is definitely an top scanner that will win more orders.
  • 🚗【36 Service for 150+ brands】Same as the OE scanners like snap-on, Autel scanner has strong service capability and can go deep into every part to perform matching and resetting functions. What is better than the OE tools is that 36 services are not just for one specific brand, but for over 150 makes, covering 99% of the models from 1996-2023. MK908P II also supports AutoAuth, and Renault SGW, so you don't have to worry about compatibility issues.
  • 🚗【All System Diagnosis & Comprehensive Report】Code reader MK908PRO II is a professional automotive diagnostic tool compatible with all systems diagnostics. It can diagnose all symptoms of faulty parts, including reading and clearing DTC. View a live data stream from every system. That real-time data means no delay in getting to work. Pre and post-scan reports keep your clients informed of the repair details and provide them with the evidence to settle insurance claims.
  • 🚗【Active Test Gives In-depth Knowledge of Cars】Unlike conventional mechanic scanners, escaner automotriz professional MK908P II auto scan tool allows users can get access to the vehicle subsystem and output commands to the related ECU, thus driving the actuators to perform a specific function and determining the integrity of the system or parts. Monitor the operation of the actuators for accurate diagnostics, such as switching a solenoid, relay, or switch, between two operating states.

Last update on 2023-02-26 / Affiliate links / Images from Amazon Product Advertising API

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