R22B8, R22C1, PC923, PC925 – In Vehicle Infotainment (IVI) System Reprogram – 2022 Titan, Titan XD, Frontier, & 2021-2022 Rogue

October 13, 2022 NHTSA CAMPAIGN NUMBER: 22V772000

Rearview Display Inoperative/FMVSS 111

An inoperative rearview camera display reduces the driver’s rear visibility, increasing the risk of a crash.

 

NHTSA Campaign Number: 22V772

Manufacturer Nissan North America, Inc.

Components BACK OVER PREVENTION

Potential Number of Units Affected 27,344

 

Summary

Nissan North America, Inc. (Nissan) is recalling certain 2022 Titan, Titan XD, Frontier, and 2021-2022 Rogue vehicles. The in-vehicle infotainment (IVI) system may continuously reboot when the vehicle is restarted, which can result in an inoperative rearview display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, “Rear Visibility.”

 

Remedy

The IVI software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed November 18, 2022. Owners may contact Nissan’s customer service at 1-800-867-7669. Nissan’s numbers for this recall are R22B8, R22C1, and PC923/25.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Nissan has a Recall

 


In Vehicle Infotainment (IVI) System Reprogram
Voluntary Recall Campaign

Reference: R22B8, R22C1, PC923, PC925
Date: October 14, 2022

 

Affected  Models/Years: Affected Population: Dealer Inventory: SERVICE COMM Activation date: Stop Sale  In Effect
MY2021-2022 Rogue (T33) 20,753 18 October 14, 2022 YES
MY2022 Frontier (D41) 5 NA
MY2022 Titan/Titan XD (A61) 4,979 352

 

***** Campaign Summary *****

Nissan is issuing a Voluntary Safety Recall Campaign to reprogram the In Vehicle Infotainment (IVI) System software on certain 2022 Frontier, Titan/Titan XD, and 2021-2022 Rogue vehicles identified in Service Comm and DBS National Service History.

Under certain circumstances on vehicle restart, the In Vehicle Infotainment (IVI) System will continuously reboot causing the backup camera display to become inoperable. This condition may not comply with FMVSS 111 s.5.5 Rear Visibility. The vehicles covered in this campaign were produced before Nissan implemented an update to the In Vehicle Infotainment (IVI) System software.

The Nissan dealer will reprogram the In Vehicle Infotainment (IVI) System with updated software.

 

***** Release Schedule *****

Parts

The remedy involves reprogramming by ASIST downloader tool and USB.  No parts are required.

 

Special Tools

  • CONSULT III+
  • USB NI-52727-1

 

Repair

 

Owner Notification

Nissan will notify the owners of potentially affected vehicles in November 2022.

 


Frequently Asked Questions (FAQ):

 

Is this a recall?

Yes.

 

Is this a Stop Sale?

Yes.

 

What is the reason for the recall?

Under certain circumstances on vehicle restart, the In Vehicle Infotainment (IVI) System will continuously reboot causing the backup camera display to become inoperable.

 

What is the possible effect of the condition?

Under certain circumstances on vehicle restart, the In Vehicle Infotainment (IVI) System will continuously reboot causing the backup camera display to become inoperable.

 

What will be the corrective action for this voluntary recall campaign?

The Nissan dealer will reprogram the In Vehicle Infotainment (IVI) System with updated software.

 

How long will the corrective action take?

This service, which is conducted at no charge to you for parts and labor, could take up to one (1) hour to complete. However, your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule.  

 

When will vehicle owners be notified?

Nissan will begin sending notifications to affected owners in November 2022, via U.S. Mail.

 

Is my vehicle safe to drive?

If your vehicle is subject to this campaign, you will receive an Owner Notification letter from Nissan, which will instruct owners to bring their vehicles to a Nissan dealer to have their vehicles remedied as soon as possible.

 

Is there anything owners can do to mitigate this condition?

If your vehicle is subject to this campaign, you will receive an Owner Notification letter from Nissan, which will instruct owners to bring their vehicles to a Nissan dealer to have their vehicles remedied as soon as possible.

 

Will a rental vehicle be provided while the dealer is servicing the vehicle?

Please consult your dealer for alternate transportation availability while your vehicle is being serviced. If parts replacement is necessary rental is available, upon customer request, while parts are on order.

EXPENSE CODE DESCRIPTION AMOUNT
502 Rental Expense $156 (Max) 
Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required. Please refer to the Goodwill Rental Guidelines in the APRM for detailed information regarding application of rental reimbursement including policy modifications outlined in WBP20-018.

 

Are parts readily available?

The remedy involves reprogramming the In Vehicle Infotainment (IVI) System with updated software. No parts are required.

 

Is there any charge for this service?

No. The remedy will be performed for the customer free of charge.

 

Will I have to take my vehicle back to the selling dealer to have the service performed?

No, any authorized Nissan dealer is able to perform the recall campaign.

 

I have lost confidence in the vehicle. Will Nissan replace or repurchase the vehicle?

The remedy will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle.

 

What model year vehicles are involved?

Certain specific model year 2021-2022 Nissan Rogue vehicles manufactured in Kyushu between October 18, 2021 to April 21, 2022 and manufactured in Smyrna between November 22, 2021 to May 26, 2022. Certain specific model year 2022 Nissan Titan/Titan XD vehicles manufactured between December 18, 2021 to May 19, 2022. Certain specific model year 2022 Nissan Frontier vehicles manufactured between February 28, 2022 to March 17, 2022.

 

Are you experiencing this condition on any other Nissan (or INFINITI) models?

No.

 


Chronology :

March 2022 – Nissan received a customer complaint regarding an issue with a Model Year 2022 Titan. The complaint alleged the In-Vehicle Infotainment (IVI) unit continually rebooted itself. Nissan inspected the subject Titan. Nissan subsequently reached out to the IVI supplier (Bosch) to study the affected part and continued to monitor the market for similar incidents.

April 2022 through May 2022 – Nissan and Bosch investigated the issue, including Nissan’s collection of additional potential field incident parts. Five (5) total parts were collected and sent to the supplier for analysis. Bosch determined a power loss during a two (2) minute risk window would trigger the “check-sum” function within the IVI that results in the continuous reboot condition.

June 2022 through August 2022 – The investigation pointed to a potential issue with the OSD4 to OSD5 equipment update by Bosch- Malaysia in March of 2021. Bosch determined the new check sum type under the Open Source Distribution is not compatible with Nissan IVI products. In parallel, Nissan investigated whether this issue affected other Nissan models that contained the same IVI unit.

September 2022 – Nissan completed its safety assessment and concluded that the subject condition may cause the backup camera to become inoperable if the IVI unit enters a reboot process.

October 6, 2022 – Based on the foregoing, Nissan made a noncompliance determination.

Nissan is not aware of any accident or injuries related to the subject condition.

 


2022 Nissan Frontier, 2022 Rogue & 2022 Titan/Titan XD; Infotainment System Reprogram

 

2022 Nissan Frontier, 2022 Rogue & 2022 Titan/Titan XD; Infotainment System Reprogram

 


2021-2022 Nissan Rogue; Infotainment System Reprogram

 

R22B8, R22C1, PC923, PC925 – In Vehicle Infotainment (IVI) System Reprogram – 2022 Titan, Titan XD, Frontier, & 2021-2022 Rogue

 


5 Affected Products

Vehicles

MAKE MODEL YEAR
NISSAN FRONTIER 2022
NISSAN ROGUE 2021-2022
NISSAN TITAN 2022
NISSAN TITAN XD 2022

 


6 Associated Documents

Recall Acknowledgement

RCAK-22V772-4533.pdf 645.88KB

RCAK-22V772-4533

 


Nissan – Noncompliance Information Report – October 2022

RMISC-22V772-2723.pdf 907.81KB

RMISC-22V772-2723

 


Noncompliance Notice 573 Report

RCLRPT-22V772-5652.PDF 217.15KB

RCLRPT-22V772-5652

 


Nissan – Campaign Bulletin – October 2022

RCMN-22V772-1521.pdf 130.352KB

RCMN-22V772-1521

 


Remedy Instructions and TSB

RCRIT-22V772-1243.pdf 1146.172KB

RCRIT-22V772-1243

 


Remedy Instructions and TSB

RCRIT-22V772-1902.pdf 1145.79KB

RCRIT-22V772-1902

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V772&docType=RCL

 


 

J2534-1 Re/Programming

Tutorial for Purchasing NERS Software

Nissan ECU Reprogramming Software (NERS) is Nissan and Infiniti’s J2534-1 compliant reprogramming and VIN writing software. This software supports reprogrammable Engine and Transmission control unit ECUs from 1999 to current model year vehicles, and 2005 MY and later VIN writing into ECUs, when using a Nissan validated pass-through device. Click the Reprogramming Tab for additional information on reprogramming. This software only provides ECU reprogramming, blank programming and VIN writing capability. It does not provide diagnostic or key programming capability. For information on purchasing a Nissan or Infiniti diagnostic tool, please go to www.nissantechmate.com.

 

  • Special Note: NERS Version 03.08 or higher supports Blank RWD, 5 speed TCM programming.

Vehicle reprogramming requires the use of the following:

  • Personal computer running Windows XP (SP2 or later) or Windows 7 64Bit
  • Applicable reprogram file

Nissan tested and validated the below listed devices. Nissan does not recommend the use of any other J2534-1 device or firmware that is not listed here.

 

Device Manufacturer Product Win-XP 32bit Win-7 64bit
Actia PassThru +XS Firmware: 207f or later
DLL:
API Version: 04.04
TBD
Hella Gutmann Solutions Mega Macs 42 SE (DT VCI) FW Version: 1.2.4
DLL Version: 1.10
API Version: 04.04
TBD
Mega Macs 66 (DT66)
Drew Technologies CarDAQ Plus Firmware: 01.09.36
DLL: 01.09.36
API version: 04.04
TBD
CarDAQ M Firmware: 01.01.00
DLL: 01.01.00
API Version: 04.04
TBD
Mongoose ISO/CAN Firmware:1.2.2 or later
DLL:
API Version: 04.04
TBD
Dearborn Group VSI-2534 Firmware: 1.112.203.03
DLL:
API Version: 04.04
TBD
Bosch Mastertech VCI (SFP v5.11.9) Firmware: 12.2.7
DLL:
API Version: 04.04
TBD
Texa TEXA Navigator TXTs Series Firmware ver 1.0.0.0 Yes

 

 

Nissan ECU Reprogramming Software (NERS) is Nissan and Infiniti’s J2534-1 compliant reprogramming and VIN writing software. This software supports reprogrammable Engine and Transmission control unit ECUs from 1999 to current model year vehicles, and 2005 MY and later VIN writing into ECUs, when using a Nissan validated pass-through device. Click the Reprogramming Tab for additional information on reprogramming. This software only provides ECU reprogramming, blank programming and VIN writing capability. It does not provide diagnostic or key programming capability. For information on purchasing a Nissan or Infiniti diagnostic tool, please go to www.nissantechmate.com.

Vehicle reprogramming requires the use of the following:

  • Personal computer running Windows XP (SP2 or later) or Windows 7 64Bit
  • Applicable reprogram file

 

R22B8, R22C1, PC923, PC925 - In Vehicle Infotainment (IVI) System Reprogram - 2022 Titan, Titan XD, Frontier, & 2021-2022 Rogue » small light Drew Tech CarDAQ-Plus 3 Diagnostic Code Reader and J2534 Programming Tool
R22B8, R22C1, PC923, PC925 - In Vehicle Infotainment (IVI) System Reprogram - 2022 Titan, Titan XD, Frontier, & 2021-2022 Rogue » small light Drew Technologies (DRWCDPLUSKIT) CarDAQ-Plus J2534 Flash Reprogramming Kit
R22B8, R22C1, PC923, PC925 - In Vehicle Infotainment (IVI) System Reprogram - 2022 Titan, Titan XD, Frontier, & 2021-2022 Rogue » small light Drew Tech CarDaq-M 2 SAE J2534-1/2 Reflash Reprogramming Tool OEM Diagnostics
R22B8, R22C1, PC923, PC925 - In Vehicle Infotainment (IVI) System Reprogram - 2022 Titan, Titan XD, Frontier, & 2021-2022 Rogue » small light Drew Tech Mongoose Pro ISO-CAN 2
R22B8, R22C1, PC923, PC925 - In Vehicle Infotainment (IVI) System Reprogram - 2022 Titan, Titan XD, Frontier, & 2021-2022 Rogue » small light VSI J2534 ECU Reprogrammer & Diagnostic Adapter
R22B8, R22C1, PC923, PC925 - In Vehicle Infotainment (IVI) System Reprogram - 2022 Titan, Titan XD, Frontier, & 2021-2022 Rogue » small light Dearborn d-Bridge Adapter J2534 OBDII Engineering Tool

 

 

Programming Blank ECU Service Parts-(requires Version 3.0.0 or higher)

September 2013, Nissan and Infiniti began the phase in of “Blank” Service Parts ECUs and TCMs. Depending upon the model and model year, replacement modules come WITHOUT software. When a replacement module is installed in an applicable vehicle for any reason, it will need to be programmed.

To identify the part number needed for reprogramming, you have two options:

  • Retrieve the part number from the existing ECU, then purchase the programming packet for the part number.
  • Obtain the programmed part number when you purchase the replacement ECU. Nissan’s and Infiniti’s parts catalog provides both the blank ECU part number and the program file (after-programming part number) to be used. The last 5 characters of the program file part number and the after-programming part number will be the same.
  • Please note: Take care after making your selection that the listed vehicle information matches the vehicle you are programming.

 

www.nissan-techinfo.com

 


 

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Autel MaxiSys MS908S Pro Automotive Diagnostic Scan Tool with J2534 ECU Programming/ ECU Coding/ Adaption, 2022 US Ver. of MaxiCOM MK908P, Same as Elite, Bi-Directional Control Full Scan, 36+ Services
  • 👍【2022 Newest Updates: AutoAuth Access & Cloud Service】Two long-awaited features for old customers!✅(Since June 2022)Autel original MS908S Pro scanner supports "AutoAuth" gateway access on 2018 and newer Fiat Chrysler vehicles, such as Chrysler, Dodge, Jeep, etc, still growing. ✅(Support Cloud Report Management, you can upload diagnostic reports to Autel Cloud and share reports with your customers through QR Code/email/text message easily, and they can view the reports anytime.
  • 👍【A Must for Garage and Workshop】If you need to program Benz/BMW, Autel MS908S Pro scanner is definitely an expert, this is what it does best! MS908S Pro is a mature product that has been tested and approved by workshops across US. Besides ECU Programming for Benz/BWM, MS908S Pro can perform ECU Coding, Active Tests, 36+ Services, All System Diagnostic, FCA “AutoAuth” Access, etc.🚦📢👉 Note: MS908S Pro is for North & South America only and supports English only.
  • 👍【One-Stop ECU Programming for BENZ/ BMW】Coming with J2534 ECU programming device, Autel MS908S Pro is competent for ECU programming and ECU coding/ adaption. It can program blank ECU, adapt existed ECU, match components, reflash second-hand ECU, unlock hidden functions, etc. In order to reduce operational burden, MaxiSys MS908S Pro provides one-stop operation to meet the needs of different experienced technicians, no worries about missing some steps and causing failure.
  • 👍【Advanced ECU Coding, Customize your Car】Automotive diagnostic scan tool MS908S Pro features Advanced ECU Coding, so you can use it to customize your car as needed by disabling some unneeded OEM settings (like auto start-stop, chimes, etc), or activating the hidden features pre-programmed to car computer to get high-end functions (like US-style daytime light, auto door look at a particular speed, etc).👉Compatible with BWM, VW, Audi, Skoda, etc.
  • 👍【OE-level Diagnostic Capability & Guided Function】Auto diagnostic tool MS908S Pro, with J2354 device for BT communication up to 210ft/70m working range, can access all available vehicle modules such as PCM, ECM, TCM, BCM, SCCM, etc, to read codes, clear codes, view live data, perform active tests, etc. Guided functions provides step by step specific guidances to complete some complex service operations. 👉Compatible with VW, Audi, Skoda, Seat, etc.

Last update on 2022-11-27 / Affiliate links / Images from Amazon Product Advertising API

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