PC978/PC979 – Rear Seat Belt Anchor – 2023 Nissan Rogue

May 25, 2023 NHTSA CAMPAIGN NUMBER: 23V374000

Improperly Secured Rear Seat Belt Fastener

A loose rear seat belt anchor fastener may not properly restrain an occupant in the event of a crash, increasing the risk of injury.

 

NHTSA Campaign Number: 23V374

Manufacturer NissaneBay logo North America, Inc.

Components SEAT BELTS

Potential Number of Units Affected 71

 

Summary

NissaneBay logo North America, Inc. (NissaneBay logo) is recalling certain 2023 NissaneBay logo Rogue vehicles. The fastener in the rear seat belt anchor attachment points may not have been tightened properly and can loosen over time.

 

Remedy

Dealers will inspect and tighten the rear seat belt anchor bolts. Additionally, dealers will apply warning labels to the seat belt attachment points to indicate the bolt size and torque value required for any future seat belt repair. Repairs will be performed free of charge. Owner notification letters are expected to be mailed July 14, 2023. Owners may contact NissaneBay logo’s customer service at 1-800-867-7669. NissaneBay logo’s number for this recall is PC978, PC979.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov

 

Check if your Nissan has a Recall

 


Rear Seat Belt Anchor
Voluntary Safety Recall Campaign

 

Reference: PC978/PC979

Date: May 26, 2023

 

PC978 – Group 1 (Torque bolt, add washer, and apply labels)

Affected Models/Years:Affected Population:Dealer Inventory: SERVICE COMM Activation date:Stop Sale  In Effect
2023 Rogue (T33)276 May 26, 2023 YES

 

PC979 – Group 2 (Torque bolt and remove labels)

Affected Models/Years:Affected Population:Dealer Inventory:SERVICE COMM Activation date:Stop Sale  In Effect
2023 Rogue (T33)444May 26, 2023YES

 

***** Campaign Summary *****

NissaneBay logo is committed to the safety and security of our customers and their passengers.  NissaneBay logo has notified the National Highway Traffic Safety Administration (NHTSA) that it is recalling certain specific MY2023 NissaneBay logo Rogue vehicles to address a potential rear seat belt anchor issue. NissaneBay logo is updating and expanding Quality Action (PC936) to inspect and remedy all potentially affected vehicles.

In affected vehicles, the rear seat belt anchor fastener could loosen over time and if a repair is conducted in the field, the recommended replacement bolt does not match the vehicle’s weld nut specification. In this condition, the seat belt fastener torque may not be sufficient and the hold strength to the floor is compromised. If this occurs, there is an increased risk of rear occupant injury during a crash.

Dealers will inspect both left-hand and right-hand rear seat belt anchor bolts and apply the correct torque.  Additionally, dealers will apply warning labels to the seat belt attachment points to indicate the M12 size bolt and the torque value required for any future seat belt repair.  In some cases, the dealers will remove a mis-applied label.

 

***** What Dealers Should Do****

  1. Verify if vehicles are affected by this Voluntary Recall Campaign using Service Comm or DBS National Service History Campaign I.D. PC978 and PC979.

 

  1. Dealers must not sell, lease, trade, rent, or loan any vehicles in dealer inventory affected by this recall campaign until after the vehicle has been repaired.

 

  1. Dealers should use NTB23-046 to remedy any vehicles affected by campaign PC978 and use NTB23-047 to remedy any vehicles affected by campaign PC979. IMPORTANT – Discard the procedure instructions provided for the Quality Action (PC936) as they no longer apply.

 

  1. Once remedied, dealers should submit the claim, using the claims coding provided, and release the vehicle.

 

***** Release Schedule *****

Parts

If inspection results indicate that parts replacement is needed, parts are on restriction and may be ordered through DBS.

Part Number Description Quantity 
98590-6RR0ALabel-SeatbeltAs needed*
08915-4421AWasherAs needed

*Order a quantity of one (1) per side affected. Labels are packaged two (2) per  quantity ordered.

NOTE: Parts replaced under this activity may be collected through the NissaneBay logo Part Return Program. If a Part Return Required Notification is received by the dealer, it is important for dealers to return parts applicable specifically to the VIN and repair order identified.

 

Repair

  • NTB23-046 for PC978
  • NTB23-047 for PC979

 

Owner Notification

NissaneBay logo will begin sending notifications to owners of all potentially affected vehicles in July 2023, via U.S. Mail.

 


Frequently Asked Questions (FAQ): 

Is this a Safety recall?

Yes.

 

Is this a Stop Sale?

Yes.

 

What is the reason for the Voluntary Safety Recall?

In affected vehicles, the rear seat belt anchor fastener could loosen over time and if a repair is conducted in the field, the recommended replacement bolt does not match the vehicle’s weld nut specification.

 

What is the possible effect of this condition?

The rear seat belt anchor fastener could loosen over time and, if a repair is conducted in the field, the recommended replacement bolt does not match the vehicle’s weld nut specification. In this condition, the seat belt fastener torque may not be sufficient resulting in the hold strength to the floor being compromised.  If this occurs, there is an increased risk of rear occupant injury during a crash.

 

What will be the corrective action for this voluntary recall campaign?

Dealers will inspect both left-hand and right-hand rear seat belt anchor bolts and apply the correct torque. Additionally, dealers will apply warning labels to the seat belt attachment points to indicate the M12 size bolt and the torque value required for any future seat belt repair. In some cases, the dealers will remove a mis-applied label.

 

How long will the corrective action take?

This free service could take up to one (1.0) hour to complete but your NissaneBay logo dealer may require your vehicle for a longer period of time based upon their work schedule.

 

When will vehicle owners be notified?

NissaneBay logo will begin sending notifications to owners of all potentially affected vehicles in July 2023, via U.S. Mail.

 

Is my vehicle safe to drive?

If your vehicle is subject to this campaign, you will receive an Owner Notification letter from NissaneBay logo, which will provide instructions on how to remedy your vehicle. Affected owners are encouraged to have their vehicles remedied as soon as possible upon notification.

 

Is there anything owners can do to mitigate this condition?

If your vehicle is subject to this campaign, you will receive an Owner Notification letter from NissaneBay logo, which will provide instructions on how to remedy your vehicle. Affected owners are encouraged to have their vehicles remedied as soon as possible upon notification.

 

Are parts readily available?

Yes, parts are currently on restriction and may be ordered through DBS.

 

Will a rental vehicle be provided while the dealer is servicing the vehicle?

Please consult your dealer for alternate transportation availability while your vehicle is being serviced. Rental is available upon customer request, while parts are on order.

EXPENSE CODEDESCRIPTIONAMOUNT
502 Rental Expense $156 (Max)
Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required. Please refer to the Goodwill Rental Guidelines in the APRM for detailed information regarding application of rental reimbursement.

 

Is there any charge for the repair?

No. The remedy will be performed for the customer free of charge for parts and labor.

 

Will I have to take my vehicle back to the selling dealer to have the service performed?

No, any authorized NissaneBay logo dealer is able to perform the service.

For Consumer Affairs: Please inform us of the dealer where you would like to have the service completed.

 

I have lost confidence in the vehicle. Will NissaneBay logo replace or repurchase the vehicle?

The remedy will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle.

 

What model year vehicles are involved?

PC978: Certain specific model year 2023 NissaneBay logo Rogue vehicles manufactured between August 15, 2022 to August 18, 2022.

PC979: Certain specific model year 2023 NissaneBay logo Rogue vehicles manufactured between August 17, 2022 to August 18, 2022.

 

Are you experiencing this condition on any other NissaneBay logo (or INFINITIeBay logo) models?

No.

 


Description of the Defect:

Due to a supplier assembly issue, affected Rogue vehicles may have been built using an M12 weld nut in the rear seat belt anchor attachment points, but the torque may not have been adjusted. As a result, the rear seat belt anchor fastener could loosen over time and, if a repair is conducted, the recommended replacement bolt would not match the vehicle’s weld nut specification. In this condition, the seat belt fastener torque may not be sufficient and the hold strength to the floor is compromised. If this occurs, there is an increased risk of rear occupant injury during a crash.

 

Chronology of Principal Events:

In late 2022, NissaneBay logo was notified by the Tier 1 Supplier (Unipres) that M12 sized nuts were mistakenly used when assembling the vehicle’s rear sub-frame rear outboard seat belt anchor attachment points, in a small population of Rogue vehicles. Potentially affected vehicles were placed on quality hold. It was determined the properly installed M12 weld nuts would still meet performance standards. NissaneBay logo released a design note to update the rear seatbelt fastener to the M12 size bolt in affected vehicles and to install warning labels for future service part kits. NissaneBay logo then inspected and labeled vehicles with the M12 fastener prior to shipment.

March 9, 2023 – A NissaneBay logo technician identified a discrepancy in the torque value required to secure the rear outboard seat belt anchor attachment fasteners. NissaneBay logo initiated an investigation.

March 2023 – NissaneBay logo conducted a yard audit of 104 vehicles and reported six (6) vehicles containing the M12 nut and fastener with a low torque values on both rear left-hand and right-hand seat belt anchor bolts. These vehicles were placed on a quality hold.

April 2023 through Early-May 2023 – NissaneBay logo investigated the effect of the low torque setting on the rear seat belt anchor attachment points. NissaneBay logo concluded that the lower torque setting did not meet design intent. NissaneBay logo launched a dealer action for 10 vehicles that had been on a quality hold.

May 18, 2023 – NissaneBay logo decided to conduct a Voluntary Safety Recall to recall all potentially affected Rogue vehicles to remedy all affected vehicles.

NissaneBay logo is not aware of any warranty claims attributed to this condition.

 

Description of Corrective Action:

Dealers will be notified beginning May 26, 2023. Owners of all potentially affected vehicles will be notified beginning July 14, 2023. Dealers will inspect both left-hand and right-hand rear seat belt anchor bolts and apply the correct torque.
Additionally, Dealers will apply warning labels to the seat belt attachment points to indicate the M12 size bolt and the torque value required for any future seat belt repair. In some cases, the dealers will remove any misapplied labels. The repair should take about an hour to complete. All repairs will be performed free of charge for parts and labor.

NissaneBay logo will not include a statement in the Part 577 owner notification concerning reimbursement for the cost of obtaining a pre-notification remedy since the subject vehicles are under warranty.

 


NTB23-046 – Rear Seat Belt Anchor – 2023 Nissan Rogue

 

PC978/PC979 – Rear Seat Belt Anchor – 2023 Nissan Rogue

 


NTB23-047 – Rear Seat Belt Anchor – 2023 Nissan Rogue

 

PC978/PC979 – Rear Seat Belt Anchor – 2023 Nissan Rogue

 


1 Affected Product

Vehicle

MAKEMODELYEAR
NISSANeBay logoROGUE2023

 


6 Associated Documents

Defect Notice 573 Report

RCLRPT-23V374-7638.PDF 214.542KB

 


Recall Acknowledgement

RCAK-23V374-7054.pdf 688.069KB

 


NissaneBay logo – Chronology – May 2023

RMISC-23V374-5563.pdf 843.718KB

 


NissaneBay logo – PC978_PC979 Dealer Announcement – May 2023

RCMN-23V374-2682.pdf 129.589KB

 


Remedy Instructions and TSB

RCRIT-23V374-8434.pdf 2485.15KB

 


Remedy Instructions and TSB

RCRIT-23V374-3313.pdf 2686.127KB

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V374&docType=RCL

 


 

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