PC966/PC980 – Driver Seat Rail Inspection – 2021-2023 Nissan Rogue, 2022-2023 Pathfinder

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June 7, 2023 NHTSA CAMPAIGN NUMBER: 23E043000

Driver’s Powered Seat May Not Be Secure

An unsecured seat with broken welds may not properly restrain an occupant, increasing the risk of injury during a crash.

 

NHTSA Campaign Number: 23E043

Manufacturer NissaneBay North America, Inc.

Components SEATS

Potential Number of Units Affected 78

 

Summary

NissaneBay North America, Inc. (NissaneBay) is recalling certain driver-side powered seat cushion frames, with part numbers 873516RD0A, 873516RF0A, 873516TA0A, and 873516TA1A, sold as replacement parts for certain 2021-2023 Rogue, 2022-2023 Pathfinder, and 2022-2023 INFINITIeBay QX60 vehicles. The driver’s powered seat may not be fully secured to the seat frame which might cause the seat frame welds to detach from the rear inboard seat bracket.

 

Remedy

Dealers will inspect the driver’s seat rail clearance, and if necessary, replace the driver’s seat cushion frame, free of charge. Owner notification letters are expected to be mailed July 27, 2023. Owners may contact NissaneBay’s customer service at 1-800-867-7669. Owners may contact INFINITIeBay’s customer service at 1-800-867-7669. NissaneBay’s number for this recall is PC966/7, PC980/1.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Nissan has a Recall

 


Driver Seat Rail Inspection
Voluntary Safety Recall Campaign

Reference: PC966/PC980

Date: June 8, 2023

 

IMPORTANT:  It is a violation of Federal law for dealers to sell or deliver new vehicles or affected service parts in their inventory covered by this notification until the campaign’s final remedy action is performed.

 

REVISED June 8, 2023

Please discard earlier versions of this bulletin.

 

PC966

Affected  Models/Years: Affected Population: Dealer Inventory: SERVICE COMM Activation date: Stop Sale  In Effect
2023 Pathfinder (R53)3,955278 April 14, 2023 YES
2023 Rogue (T33)6,911310

 

PC980 (Expanded Equipment Recall)

Affected  Models/Years: Affected Population: Dealer Inventory: SERVICE COMM Activation date:Stop Sale  In Effect
2022-2023 Pathfinder (R53)16NA June 8, 2023 YES
2021-2023 Rogue (T33)21NA

 

***** Campaign Summary *****

NissaneBay is committed to the safety and security of our clients and their passengers. NissaneBay has notified the National Highway Traffic Safety Administration (NHTSA) that it is recalling certain MY2023 Pathfinder and MY2023 Rogue vehicles to inspect the front driver’s seat, and if necessary replace the seat cushion frame.  NissaneBay has further notified the NHTSA that it is recalling all potentially affected service parts from dealer inventory or previously installed on a vehicle as a service part during a repair.

On certain NissaneBay Pathfinder and Rogue vehicles and potentially affected service parts, due to a supplier weld quality concern that has since been corrected, the driver’s seat frame rail welds may detach from the rear inboard seat bracket.  As a result of this issue, the driver’s seat may not be fully secured to the seat frame potentially increasing the risk of injury to the occupant in the event of a crash.

 

***** Release Schedule *****

Parts

If inspection results indicate that parts replacement is needed, parts are on restriction and can be ordered via DBS.

Part Number Description Quantity 
87351-6TA1AFRAME ASSY – CUSHION, FRONT SEAT LH1 (If Needed)
87351-6TA0AFRAME ASSY – CUSHION, FRONT SEAT LH1 (If Needed)
87351-6RD0AFRAME ASSY – CUSHION, FRONT SEAT LH1 (If Needed)
87351-6RF0AFRAME ASSY – CUSHION, FRONT SEAT LH1 (If Needed)

NOTE: Parts replaced under this activity may be collected through the NissaneBay Part Return Program. If a Part Return Required Notification is received by the dealer, it is important for dealers to return parts applicable specifically to the VIN and repair order identified.

 

Repair

  • NTB23-033 for PC966 & PC980

 

Owner Notification

NissaneBay will begin sending notifications to owners of all potentially affected vehicles in June 2023, via U.S. Mail.

 


Frequently Asked Questions (FAQ): 

Is this a Safety recall?

Yes.

 

Is this a Stop Sale?

Yes.

 

What is the reason for the Voluntary Safety Recall?

Due to a supplier weld quality concern that has since been corrected, the driver’s seat frame rail welds may detach from the rear inboard seat bracket.  As a result of this issue, the driver’s seat may not be fully secured to the seat frame potentially increasing the risk of injury to the occupant in the event of a crash.

 

What is the possible effect of this condition?

As a result of this issue, the driver’s seat may not be fully secured to the seat frame potentially increasing the risk of injury to the occupant in the event of a crash.

 

What will be the corrective action for this voluntary recall campaign?

Dealers will inspect the front driver’s seat, and if necessary replace the seat cushion frame.

 

How long will the corrective action take?

This service, which is conducted at no charge to you for parts and labor, could take up to two (2) hours to complete. However, your NissaneBay dealer may require your vehicle for a longer period of time based upon their work schedule.

 

When will vehicle owners be notified?

NissaneBay will begin notifying owners of all potentially affected vehicles in June 2023 via U.S. Mail.

 

Is my vehicle safe to drive?

If you notice excess movement in the driver’s seat, you should take it to your local dealer for diagnosis. If your vehicle is subject to this campaign, you will receive an Owner Notification letter from NissaneBay, which will provide instructions on how to remedy your vehicle. Affected owners are encouraged to have their vehicles remedied as soon as possible upon notification.

 

Is there anything owners can do to mitigate this condition?

If you notice excess movement in the driver’s seat, you should take it to your local dealer for diagnosis.  If your vehicle is subject to this campaign, NissaneBay recommends you contact your local NissaneBay dealer to have the front driver’s seat inspected, and if necessary, the seat cushion frame replaced.

 

Are parts readily available?

Yes. Parts will be on restriction and can be ordered via DBS.

 

Will a rental vehicle be provided while the dealer is servicing the vehicle?

Please consult your dealer for alternate transportation availability while your vehicle is being serviced. Rental is available upon customer request, while parts are on order.

EXPENSE CODEDESCRIPTIONAMOUNT
502 Rental Expense $156 (Max)
Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required. Please refer to the Goodwill Rental Guidelines in the APRM for detailed information regarding application of rental reimbursement.

 

Is there any charge for the repair?

No. The remedy will be performed for the client free of charge for parts and labor.

 

Will I have to take my vehicle back to the selling dealer to have the service performed?

No, any authorized NissaneBay dealer is able to perform this service.

For Consumer Affairs: Please inform us of the dealer where you would like to have the service completed.

 

I have lost confidence in the vehicle. Will NissaneBay replace or repurchase the vehicle?

The remedy will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle.

 

What model year vehicles are involved?

Certain specific Model Year 2023 NissaneBay Pathfinder vehicles manufactured between September 6, 2022 to November 8, 2022 and certain specific Model Year 2023 NissaneBay Rogue vehicles manufactured between September 7, 2022 to October 21, 2022 may be affected. In addition, certain MY21-23 Rogue vehicles and certain MY22-23 Pathfinder vehicles that received a replacement powered driver’s seat cushion assembly since August 2022.

 

Are you experiencing this condition on any other NissaneBay (or INFINITIeBay) models?

Certain specific Model Year 2023 INFINITIeBay QX60 vehicles are also subject to this recall.

 


Description of the Defect:

The driver’s powered seat may not be fully secured to the seat frame on the affected service parts. As a result of this issue, the seat frame welds may detach from the rear inboard seat bracket. If this condition occurs, it may increase the risk of injury to the vehicle occupant in the event of a crash. In addition, the seat frame assembly may not meet certain FMVSS 207 and FMVSS 210 requirements because of this condition.

 

Chronology of Principal Events:

December 29, 2022 – NissaneBay received a report related to a MY 2023 NissaneBay Rogue vehicle that alleged excess movement or play in the driver’s seat. NissaneBay collected the suspect part and began an investigation.

January 2023 to February 2023 – A broken weld condition was found on the driver’s seat frame between the rear inboard bracket and inboard seat rail. NissaneBay and the supplier conducted a parts audit of 22,726 driver’s seat rails and zero were reported with a poor weld quality concern. Further investigation identified that the broken weld was related to a sub-supplier quality process issue.

March 2023 – Review of the sub-supplier records determined three (3) rails that had a rejected weld condition may not have been contained. Concurrently, NissaneBay investigated the impact of the weld condition of the rear inboard seat rail bracket. As part of the assessment, NissaneBay performed a sled pull test on the worst case weld condition to evaluate driver’s seat performance in various scenarios. NissaneBay concluded that the driver’s seat showed performance degradation and may not meet certain regulatory requirements.

April 6, 2023 – NissaneBay decided to conduct a Voluntary Safety Recall (NHTSA Number 23V-268) to recall all potentially affected vehicles to inspect the seat rails and replace any affected seat cushion frame assemblies.

May 17, 2023 – NissaneBay and the supplier conducted an inspection of all service parts returns of potentially affected driver’s powered seat cushion frames from dealer’s service parts inventory. The inspection discovered 78 parts which were potentially affected by the subject condition were still remaining unaccounted for. NissaneBay disposed of all subject parts and confirmed that no affected parts remain in NissaneBay’s service inventory.

May 26, 2023 – NissaneBay instructed dealers to return any remaining potentially affected driver’s powered seat cushion frames in their service parts inventory.

May 31, 2023 — Based on the results of the inspection, NissaneBay decided to conduct a Voluntary Safety Recall Campaign for all potentially affected service parts.

June 20, 2023 – NissaneBay was notified by the supplier that upon further review of the inspection results, the number of potentially affected service parts has been revised from 78 pieces to 82.

NissaneBay is aware of one (1) warranty claim attributed to this condition.

 

Description of Corrective Action:

Dealers will be notified of this equipment recall beginning June 8, 2023. In addition, owners of all vehicles that may have been serviced with a potentially affected service part will be notified beginning July 27, 2023. Dealers will be instructed to check the driver’s seat rail clearance to the inboard seat bracket, and if necessary, the dealer will remove and replace the affected driver’s seat cushion frame. All repairs will be performed free of charge for parts and labor and may take less than two (2) hours to complete.

NissaneBay will not include a statement in the Part 577 owner notification concerning reimbursement for the cost of obtaining a pre-notification remedy since the subject service parts are under warranty.

 


2022-2023 NissaneBay Pathfinder & 2021-2023 Rogue; Driver’s Seat Rail Inspection

 

2022-2023 Nissan Pathfinder & 2021-2023 Rogue; Driver’s Seat Rail Inspection

 


2 Affected Products

Equipments

BRANDPART NO.PRODUCTION DATES
INFINITIeBaySEAT CUSHION FRAME
NISSANeBaySEAT CUSHION FRAME

 


8 Associated Documents

Remedy Instructions and TSB

RCRIT-23E043-7290.pdf 632.065KB

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NissaneBay – Defect Information Report – June 2023

RMISC-23E043-7242.pdf 1107.362KB

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Defect Notice 573 Report

RCLRPT-23E043-8160.PDF 216.906KB

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NissaneBay – Campaign Bulletin – June 2023

RCMN-23E043-1362.pdf 168.855KB

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Remedy Instructions and TSB

RCRIT-23E043-4186.pdf 628.518KB

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Recall Acknowledgement

RCAK-23E043-3499.pdf 749.491KB

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NissaneBay – Pathfinder Rouge Driver Seat Rail Inspection – June 2023

RCMN-23E043-3485.pdf 163.246KB

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NissaneBay – Amended Defect Information Report – June 2023

RMISC-23E043-2161.pdf 1137.159KB

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XpertAuto OBD2 Scanner S515 ABS SRS ECM TCM,Car Code Reader, Diagnostic Scan Tool with Reset for ABS/SRS/Oil/EPB/SAS/ETS/Battery/DPF/, Universal for All OBD II/EOBD Protocol Cars After 1996
  • 【ENHANCED DIAGNOSTIC SCAN TOOL WITH ABS/SRS/ECM/TCM SYSTEMS】 The XpertAuto S515 OBD2 scan diagnostic tool helps diagnose issues with ABS, SRS, ECM, and TCM systems. This car diagnostic scan tool reads and clears error codes, reads data streams, retrieves ECU info,and quickly locates ABS, SRS, ECM, TCM problems
  • 【8 HOT RESET SERVICES】The XpertAuto S515 professional level car code reader and reset tool offers 8 hot reset services, including oil, airbag, SAS, EPB, ETS, ABS bleed, DPF regeneration and battery reset. This car code reader is perfect for thoughtful and attentive service, covering everything from routine maintenance and warning light removal to auto part replacement and more
  • 【PROFESSIONAL-GRADE OBD2 SCANNER】 The car scanner diagnostic tool delivers professional-grade functionality at a consumer price. It covers all the essentials: Read Codes, Erase Fault Codes, MIL Fault Indicator Light, Live Data, EVAP System Test, View Freeze-Frame, Vehicle Info, I/M Readiness, and DTCs Look-up, ensuring accurate diagnosis and peace of mind
  • 【AUTOSEARCH VIN - SCREENSHOT & RECORDING】 The Vehicle Code Reader features intelligent Auto VIN technology for fast and accurate one-touch vehicle identification. It scans ECUs, collects vehicle information and performs diagnostics on selected systems. This car diagnostic tool comes with unique screenshot and video recording function, allowing you to save extensive data effortlessly
  • 【MULTIPLE DISPLAY OF LIVE DATA】 The car diagnostic tool can display data streams through numbers, images, and a combination of both. It also allows comparison with historical data for a comprehensive view of your car's condition and changes at a glance. Car diagnostic reports can be easily saved, shared, printed, and emailed
Bestseller No. 10
Ancel VD500 OBD2 Scanner Diagnostic Tool for Volkswagen VW Audi Skoda Seat Diagnosis Check Engine Light EPB ABS SRS Code Reader Oil Throttle Position Adaption Brake Pad Reset
  • 【Designed for Volkswagen(VAG) Cars Diagnostics】The VD500 OBD2 scanner is specifically designed to diagnose Volkswagen Group (Fits for VW/Audi/Skoda/ SEAT) 12-volt 16-pin vehicles, but can also be used with other 12-volt (non-Volkswagen) and light trucks (non-electric) vehicles manufactured in 1996 or later that are OBD II -compliant with standard 16-pin OBD II protocols (J1850 VPM, J1850PWM, ISO9141, KWP 2000 and CAN)
  • 【Basic + Special Advanced Functions for VAG Vehicle】The ANCEL VD500 scan tool for vw can not only read and clear codes on engine, ABS, transmission, SAS (not all cars), ESP, TPMS and other systems, but also reset the oil, brake pad(epb service) and throttle position adaption. If you don't know how to do it, please con-tact us in time. Include your car model, year and the function you want to do
  • 【Plug and Play, No Complex Connection】The ANCEL VD500 is truly plug-and-play—no complicated networking or batteries required. Simply connect it and use it anywhere in your car, anytime. Fast, easy, and convenient
  • 【Full Access, No Hidden Costs】Unlike other detectors that charge extra for features, the ANCEL VD500 is 100% no extra additional charges, with no hidden costs. The full functionality is accessible, and the system upgrade is included, a favorite choice among customers
  • 【Wide Compatibility for Volkswagen Cars】The VD500 diagnostic scanner for audi offering for Volkswagen vehicles covers the following vehicles: fits for VW (CC, EOS, Golf, GTI, Jetta, Passat, Phaeton, Polo, Rabbit, Sharan, Tiguan, Touran, Touareg); fits for Audi (A3, A4, A6, A7, A8, A5, Q3, Q5, Q7, R8, RS3, TT, RS, RS5, S4, S6); fits for Skoda (Octavia, Rapid, Yeti, Kodiaq, Fabio, Superb); fits for SEAT (Leon, Ateca, Ibiza, Altea, Cushion, Cord, Alhambra) Diagnostics

 


Last update on 2025-05-08 / Affiliate links / Images from Amazon Product Advertising API


 

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