PMA25/PMA26 Loss of Power Steering Assist – 2021 Nissan Versa & Kicks

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~ NISSAN ‘-…./ July 78, 2023 Dr. Cem Hatipoglu Acting Associate Administrator for Enforcement National Highway Traffic Safety Administration Attn: Recall Management Division (NVS-275) Room W48-302 7200 New Jersey Avenue, SE Washington, D.C. 20590 Dear Dr. Hatipoglu: Nissan North America, Inc. One Nissan Way Franklin, TN 37067 Mailing Address: PO Box 685001 Franklin, TN 37068 We are transmitting the enclosed Defect Information Report in accordance with 49 CFR Part 573. This Defect Information Report concerns MY2027 Versa and l

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-496 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Nissan North America, Inc. Submission Date : JUL 18, 2023 NHTSA Recall No. : 23V-496 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Nissan North America, Inc. Address : P. O. BOX 685001 Franklin TN 37068-5009 Company phone : 800-647-7261 Population : Number of potentially involved : 11,824 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2021-2021 Nissan Versa Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : The vehicles subject to this report were previously recalled vehicles that were judged not to need a steering column replacement. The production period for the previously inspected vehicles includes certain Model Year 2021 Nissan Versa and Nissan Kicks vehicles manufactured from July 19, 2021 to September 27, 2021 at the Aguascalientes plant. This issue (as described in Section 5 below) is specific to Nissan Versa and Kicks vehicles produced on a specific production line during the specified production period. No other Nissan or INFINITI vehicles are affected. Production Dates : JUL 19, 2021 – SEP 27, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-496 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2021-2021 Nissan Kicks Vehicle Type : LIGHT VEHICLES Body Style : HATCHBACK Power Train : GAS Descriptive Information : The vehicles subject to this report were previously recalled vehicles that were judged not to need a steering column replacement. The production period for the previously inspected vehicles includes certain Model Year 2021 Nissan Versa and Nissan Kicks vehicles manufactured from July 19, 2021 to September 27, 2021 at the Aguascalientes plant. This issue (as described in Section 5 below) is specific to Nissan Versa and Kicks vehicles produced on a specific production line during the specified production period. No other Nissan or INFINITI vehicles are affected. Production Dates : JUL 19, 2021 – SEP 27, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : In some of the affected vehicles, an intermittent electrical connection in the electric power steering (EPS) torque sensor can disable the EPS assist. In the event of an EPS failure, a Power Steering Warning Light will illuminate in the instrument cluster to alert the driver and the steering system will default to manual steering mode. The mechanical steering linkage is maintained at all times. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : However, loss of EPS will require higher steering effort, especially at low speeds, which may increase the risk of a crash. Description of the Cause : NR Identification of Any Warning that can Occur : In the event of an EPS failure, a Power Steering Warning Light will illuminate in the instrument cluster to alert the driver and the steering system will default to manual steering mode. Involved Components : Component Name 1 : COLUMN ASSY – STEERING Component Description : Upper Steering Column Component Part Number : 48810-5EE0A Part 573 Safety Recall Report 23V-496 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Supplier Identification : Component Manufacturer Name : JTEKT AUTOMOTIVE MEXICO Address : Avenida Montecillo #100 Parque Industria Villa de Pozos San Luis Potosi Foreign States 78423 Country : Mexico Chronology : See attached Part 573 for chronology. Description of Remedy : Description of Remedy Program : The dealer will re-inspect the steering column torque sensor lot code and replace the steering column assembly, if necessary. All inspections and repairs will be performed free of charge for parts and labor. Nissan will not include a statement in the Part 577 owner notification concerning reimbursement for the cost of obtaining a pre-notification remedy for the subject vehicles because they are still under warranty How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Dealers will be notified beginning July 25, 2023 of the new recall. Owners of all previously inspected vehicles that were judged not to need a steering column replacement will be notified beginning on September 9, 2023, to bring their vehicle to the dealer for re-inspection. Planned Dealer Notification Date : JUL 26, 2023 – NR Planned Owner Notification Date : SEP 08, 2023 – NR * NR – Not Reported

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CAMPAIGN BULLETIN Steering Column Voluntary Safety Recall Campaign Reference: PMA25/PMA26 Date: July 26, 2023 Attention: Dealer Principal, Sales, Service & Parts Managers SAFETY RECALL CAMPAIGN ID: PMA25/PMA26 | Original Document IMPORTANT: It is a violation of Federal law for dealers to sell or deliver new vehicles in their inventory covered by this notification until the campaign’s final remedy action is performed. PMA25 (Vehicles not previously inspected or remedied under PMA10) PMA26 (Vehicles previously inspected and released under PMA10) ***** Campaign Summary ***** Nissan is committed to the safety and security of our customers and their passengers. Nissan has notified the National Highway Traffic Safety Administration (NHTSA) and Transport Canada that it is issuing a recall for vehicles previously inspected and released under campaign PMA10 because it has received notification from the supplier of additional steering column torque sensor lot codes that were not previously provided. Nissan is conducting a recall campaign to re-inspect all vehicles that were previously inspected and released without steering column replacement under campaign PMA10. The specific vehicles subject to these campaign ID’s have been removed from campaign ID PMA10, which is being closed, and are being relaunched under new campaign ID’s PMA25 and PMA26. Campaign ID PMA25 will include vehicles that were not previously inspected or remedied under PMA10, and PMA26 will include vehicles that were inspected and released without steering column replacement under PMA10. Due to a supplier manufacturing concern, which since has been corrected, an intermittent electrical connection in the electric power steering (EPS) torque sensor can disable the EPS assist in affected vehicles. In the event of an EPS failure, the Power Steering Warning Light will illuminate in the instrument Affected Models/Years: Affected Population: Dealer Inventory: SERVICE COMM Activation date: Stop Sale In Effect MY2021 Versa (N18) 2,291 NA July 26, 2023 YES MY2021 Kicks (P15) 4,004 NA Affected Models/Years: Affected Population: Dealer Inventory: SERVICE COMM Activation date: Stop Sale In Effect MY2021 Versa (N18) 2,820 NA July 26, 2023 YES MY2021 Kicks (P15) 9,005 NA CAMPAIGN ID: PMA25/PMA26 | Original Document cluster to alert the driver and the steering system will default to manual steering mode. The mechanical steering linkage is maintained at all times. However, loss of EPS will require higher steering effort, especially at low speeds, which may increase the risk of a crash. Dealers will inspect the lot code on the EPS torque sensor and, if necessary will replace the steering column assembly. ***** What Dealers Should Do**** 1. Verify if vehicles are affected by this Voluntary Recall Campaign using Service Comm or DBS National Service History Campaign I.D. PMA25 or PMA26. 2. Dealers must not sell, lease, trade, rent, or loan any vehicles in dealer inventory affected by this recall campaign until after the vehicle has been repaired. 3. Dealers should use NTB22-079 to remedy any vehicles subject to this campaign. 4. Once remedied, dealers should submit the claim, using the claims coding provided, and release the vehicle. 5. Nissan is requesting that dealers submit any open claims for remedies under PMA10 by August 15, 2023. ***** Release Schedule ***** Parts If inspection results indicate that parts replacement is needed, part 48935-3BA0A is on restriction and may be ordered through DBS. Remaining parts ordered via normal process. Part Number Description Quantity 01125-N6061 BOLT (Knee Air Bag Module) 2 48935-3BA0A BOLT (Steering Wheel) 1 (If Needed) 48810-5EE0A COLUMN ASSY – STEERING, UPPER 1 (If Needed) NOTE: Parts replaced under this activity may be collected through the Nissan Part Return Program. If a Part Return Required Notification is received by the dealer, it is important for dealers to return parts applicable specifically to the VIN and repair order identified. Special Tools • White Crayon CAMPAIGN ID: PMA25/PMA26 | Original Document Repair • NTB22-079 Owner Notification Owners of all previously inspected vehicles that were judged not to need a steering column replacement under PMA10 will be notified beginning on September 8, 2023, to bring their vehicle to the dealer for re-inspection. ***** Dealer Responsibility ***** It is the dealer’s responsibility to check Service Comm or DBS National Service History using the appropriate Campaign I.D. for the campaign status on each vehicle falling within the range of this voluntary safety recall campaign, which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in dealer inventory. If a VIN subject to this recall campaign was part of a dealer trade, the letter associated with that VIN should be forwarded to the appropriate dealer for service completion. NISSAN NORTH AMERICA, INC. Total Customer Satisfaction Frequently Asked Questions (FAQ): Q. Is this a Safety recall? A. Yes. Q. Is this a Stop Sale? A. Yes. Q. What is the reason for the Voluntary Safety Recall? A. Due to a supplier manufacturing concern, which since has been corrected, an intermittent electrical connection in the electric power steering (EPS) torque sensor can disable the EPS assist. In the event of an EPS failure, the Power Steering Warning Light will illuminate in the instrument cluster to alert the driver and the steering system will default to manual steering mode. The mechanical steering linkage is maintained at all times. However, loss of EPS will require higher steering effort, especially at low speeds, which may increase the risk of a crash. Nissan is conducting a recall campaign to re-inspect all vehicles that were previously inspected and released under Recall 22V693 (campaign PMA10) to inspect for additional affected lot codes, and replace the steering column assembly if necessary. CAMPAIGN ID: PMA25/PMA26 | Original Document Q. What is the possible effect of this condition? A. If this condition occurs, the Power Steering Warning Light will illuminate in the instrument cluster to alert the driver and the steering system will default to manual steering mode. The mechanical steering linkage is maintained at all times. However, loss of EPS will require higher steering effort, especially at low speeds, which may increase the risk of a crash. Q. What will be the corrective action for this voluntary recall campaign? A. Dealers will inspect the lot code on the torque sensor and, if necessary will replace the steering column assembly. Q. How long will the corrective action take? A. This free service could take up to one and a half (1.5) hours to complete but your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule. Q. When will vehicle owners be notified? A. Owners of all previously inspected vehicles that were judged not to need a steering column replacement under PMA10 will be notified beginning on September 8, 2023, to bring their vehicle to the dealer for re-inspection. Nissan notified owners of all vehicles that were potentially affected by PMA10 in November 2022, Via U.S. Mail. Q. Is my vehicle safe to drive? A. If your vehicle is subject to this campaign, you will receive an Owner Notification letter from Nissan, which will provide instructions on how to remedy your vehicle. Affected owners are encouraged to have their vehicles repaired as soon as possible upon notification. Q. Is there anything owners can do to mitigate this condition? A. No. Q. Are parts readily available? A. Yes, parts are currently on restriction and may be ordered through DBS. CAMPAIGN ID: PMA25/PMA26 | Original Document Q. Will a rental vehicle be provided while the dealer is servicing the vehicle? A. Please consult your dealer for alternate transportation availability while your vehicle is being serviced. Rental is available upon customer request, while parts are on order. EXPENSE CODE DESCRIPTION AMOUNT 502 Rental Expense $156 (Max) Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required. Please refer to the Goodwill Rental Guidelines in the APRM for detailed information regarding application of rental reimbursement. Q. Is there any charge for the repair? A. No. The remedy will be performed for the customer free of charge for parts and labor. Q. Will I have to take my vehicle back to the selling dealer to have the service performed? A. No, any authorized Nissan dealer is able to perform the service. For Consumer Affairs: Please inform us of the dealer where you would like to have the service completed. Q. I have lost confidence in the vehicle. Will Nissan replace or repurchase the vehicle? A. The remedy will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle. Q. What model year vehicles are involved? A. Certain MY2021 Nissan Versa and Kicks vehicles manufactured from July 19, 2021 to September 27, 2021. Q. Are you experiencing this condition on any other Nissan (or INFINITI) models? A. No. Revision History: Date Announcement Purpose July 26, 2023 Original Document New campaign announcement; and new campaign number announcement

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