| Classification:
EL23-017 | Reference:
NTB23-057 | Date:
July 17, 2023 |
VOLUNTARY SAFETY RECALL CAMPAIGN 2018-2023 LEAF; VCM REPROGRAM
| CAMPAIGN ID #: | R23A6 |
| APPLIED VEHICLES: | 2018-2023 LEAF (ZE1) |
INTRODUCTION
Nissan
is conducting this voluntary safety recall campaign on certain specific model year 2018-2023 LEAF vehicles to reprogram the Vehicle Control Module (VCM). This service will be performed at no charge to the customer for parts or labor.
IDENTIFICATION NUMBER
Nissan has assigned identification number R23A6 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign.
SERVICE PROCEDURE
NOTICE
To avoid damage to the Vehicle Control Module (VCM), only use VI2 for this repair. Do NOT use VI3 when performing this repair.
IMPORTANT: Before starting, make sure:
- All C-III plus software updates (if any) have been
- The CONSULT PC is connected to the internet (Wi-Fi or cable).
NOTICE
- Make sure the VI2 is securely If the VI2 connection is loose during reprogramming, reprogramming may be interrupted and the VCM may be damaged.
- Be sure to connect the AC If the CONSULT PC battery voltage drops during reprogramming, the process will be interrupted and the VCM may be damaged.
- Do NOT use a standard battery charger for Hybrid/Electric vehicles. Make sure to connect the battery maintainer/smart charger securely to the 12V battery. Make sure the battery voltage stays between 12.0V and 13.5V during reprogramming. If the battery voltage does NOT stay between 0V and 13.5V during reprogramming, the VCM may be damaged.
- Turn OFF all external Bluetooth® devices (e.g., cell phones, printers, etc.) within range of the CONSULT PC and the If Bluetooth® signal waves are within range of the CONSULT PC or VI2 during reprogramming, reprogramming may be interrupted and the VCM may be damaged.
- Connect the VI2 to the vehicle.
- Connect the AC Adapter to the CONSULT PC.
- Turn the EV system ON (Not Ready) mode, by pressing the power switch two (2) times WITHOUT depressing the brake pedal.
- Verify the radio, headlamps and HVAC are all turned OFF.
- Turn the hazard warning lamps ON and leave them on for the duration of the reprogram.
- Start C-III plus.
- If prompted, select USA/CANADA Dealers from the drop down menu, and then select OK.
- If the Script Error shown in Figure 2 is present, select Yes.
- Wait for the VI2 to be recognized (Figure 3).
- The serial number will display when the VI2 is recognized.
- Select Re/programming, Configuration.
- Check the box to confirm the precaution instructions have been read, and then select Next.
Next.
HINT: Use the arrows (if needed) to view and read all the precautions.
- Select Automatic Selection(VIN).
- Allow the VIN to be detected.
- If the VIN is not automatically detected, Select Detect Vehicle.
- Confirm the VIN or Chassis #, Vehicle Name, and Model Year are correct for the vehicle you are working on, and then select Confirm.
- Verify the VIN displayed is correct for the vehicle you are working on, and then select Confirm.
- Select EV/HEV.
- Scroll to page 2 to select EV/HEV.
- Select Reprogramming.
- Find the VCM Part Number and write it on the repair order, and then select Save.
- This is the current Part Number (P/N).
- Compare the Part Number you wrote down in step 16 on page 8 to the numbers in the Current VCM Part Number column in Table A below.
- If there is a match, proceed to step 18 on page 10 to continue the reprogramming procedure.
- If there is not a match, reprogramming is not Skip to CLAIMS INFORMATION on the last page.
Table A
| Model Year | Current VCM Part Number: (237D0-*****) |
|
2018 | 5SA2A, 5SA2B |
| 5SA3A, 5SA3B | |
| 5SA4A, 5SA4B | |
| 5SA5A, 5SA5B | |
| 5SE0A, 5SE0B | |
| 5SE1A, 5SE1B | |
| 5SE2A, 5SE2B | |
|
2019-2023 | 5SG0A, 5SG0B, 5SG0C, 5SG0D |
| 5SG1A, 5SG1B, 5SG1C, 5SG1D | |
| 5SG2A, 5SG2B, 5SG2C, 5SG2D | |
| 5SG3A, 5SG3B, 5SG3C, 5SG3D | |
| 5SG4A, 5SG4B, 5SG4C, 5SG4D | |
| 5SG5A, 5SG5B, 5SG5C, 5SG5D | |
| 5SG6A, 5SG6B, 5SG6C, 5SG6D | |
| 5SV0A, 5SV1A, 5SV2A, 5SV3A |
- Review the precaution instructions.
HINT: Use the arrows (if needed) to view and read all the precautions.
- Check the box to confirm the precaution instructions have been read, and then select Next.
- Select Next.
- Confirm the battery voltage result is OK, and then select Next.
- If the battery voltage result is NG, verify the battery maintainer/smart charger is turned ON and is securely connected to the 12V battery.
- Confirm all items listed have a judgement of OK, and then select Start.
- The reprogramming process will take approximately 15 minutes.
- If any of the items shown in Figure 16 display a status of NG, verify the battery maintainer/smart charger is turned ON and is securely connected to the 12V battery, and ensure the vehicle is NOT in Ready mode.
- Once the screen in Figure 17 displays, the reprogramming is Select Next.
- If the screen in Figure 17 does NOT display, (indicating that reprogramming did not complete), refer to VCM Recovery on page 16.
- Press the power switch one (1) time to turn the EV system OFF (Figure 18), then go to step 25 immediately.
- Press the power switch two (2) times to turn the EV system back on (Figure 19).
- C3 plus will automatically proceed to Erasing DTCs.
- If the current status of the ignition switch displayed on the screen differs from the status of the actual vehicle ignition switch, select Next to go to the next screen.
- Select Confirm.
- Select Home.
- Disconnect the battery maintainer/smart charger from the vehicle.
- Select Diagnosis (All Systems) and perform System
- Follow the on-screen instructions to Erase All DTCs.
- Verify all DTCs erase normally.
- Turn the EV system OFF.
- Disconnect the VI2 from the DLC.
VCM Recovery:
Do not disconnect the VI2 or shut down C-III plus if reprogramming does not complete.
If reprogramming does not complete and the “!?” icon displays, as shown in Figure 23:
- Check battery voltage (12.0 V – 15.5 V).
- EV system is ON (Not Ready).
- External Bluetooth® devices are OFF.
- All electrical loads are OFF.
- Select Retry and follow the on screen instructions.
- Retry may not go through on first attempt and can be selected more than once.
If reprogramming does not complete and the “X” icon displays, as shown in Figure 24:
- Check battery voltage (12.0 V – 15.5 V).
- CONSULT A/C adapter is plugged in.
- EV system is ON (Not Ready).
- Transmission is in Park.
- All C-III plus / VI2 cables are securely connected.
- All C-III plus updates are installed.
- Select Home, and restart the reprogram procedure from the beginning.
R23A6 – Unintended Acceleration – 2018-2023 Nissan LEAF
R23A6 – Unintended Acceleration – 2018-2023 Nissan LEAF
Remedy Instructions and TSB
RCRIT-23V494-7385.pdf 7448.119KB
Latest Recalls Documents
Reprogramming
J2534-1 Re/Programming
Tutorial for Purchasing NERS Software
Software updated April 26, 2019 to version # 04.03.00. It is recommended the latest version of NERS be installed before connecting to a vehicle.
This NERS software supports reprogrammable Engine and Transmission control units from 1999 to 2019 model year vehicles, and 2005 MY and later VIN writing into ECUs, when using a Nissan validated pass-through device. Click the Reprogramming Tab for additional information on reprogramming. This software only provides ECU reprogramming, blank programming and VIN writing capability. It does not provide diagnostic or key programming capability. For Engine and Transmission control unit reprogramming and VIN writing capability on 2020 MY & newer, please use CONSULT-III plus or CONSULT-III plus R2R software.
Vehicle reprogramming requires the use of the following:
- Nissan validated J2534-1 device
- Nissan ECU Reprogramming Software (NERS)
- Personal computer running Windows XP (SP2 or later) or Windows 7 or 10 64Bit
- Applicable reprogram file
Nissan tested and validated the below listed devices. Nissan does not recommend the use of any other J2534-1 device not listed here.
| Manufacturer | Models |
| Actia | PassThru +XS |
| Autel | MaxiFlash Elite (with firmware v3.01) |
| Bosch | Mastertech VCI (SFP v5.11.9) |
| Dearborn Group | VSI-2534 |
| Drew Technologies/OPUS IVS | CarDAQ Plus, CarDAQ M, Mongoose ISO/CAN |
| Hella Gutmann Solutions | Mega Macs 42 SE (DT VCI), Mega Macs 66 (DT66) |
| Texa | TEXA Navigator TXTs Series |
Click the below link to purchase NERS diagnostic software.
Download Purchased ECU Data File(s)
Once you have purchased ECU data file(s) and your order is completed, your ECU files can be downloaded. Please verify that you are logged in to your account before proceeding.
Purchase of ECU data enables file download access for a period of 24 hours, after which time the file will no longer appear in your list of purchased data files. Be sure to download all data files immediately following your purchase.
When you purchase a J-2534 reprogramming file, you will get a zip file containing a data file (.dat, .pdx, .xcal, .7z), a .csv or .xml file and a Reprog_readme.pdf. Please review the readme file for information on where to place the files in your PC.
Please Note that J2534-1 supports reprogramming on 1999 MY and later vehicles.
How to find the proper J-2534 Reprogramming ECU file:
In order for you to locate the proper ECU file, you will need to look up the applicable Technical Services Bulletin(TSB) for your vehicle. Instructions in the TSB will pinpoint and advise you of the ECU part # to enter below.
Download Purchased ECU Data File(s)
Once you have purchased ECU data file(s) and your order is completed, your ECU files can be downloaded. Please verify that you are logged in to your account before proceeding.
Purchase of ECU data enables file download access for a period of 24 hours, after which time the file will not longer appear in your list of purchased data files. Be sure to download all data files immediately following your purchase.
Special Note: Nissan and Infiniti vehicle uses a high level of security when Re/programming or Configuration is performed to the vehicle ECUs. With the release of NERS software version 04.00.01 or greater, technicians will be required to login with their Nissan or Infiniti Techinfo website user ID and password to perform Re/programming and Configuration in NERS.
Login Instruction Guide
September 2013, Nissan and Infiniti began the phase in of “Blank” Service Parts ECUs and TCMs. Depending upon the model and model year, replacement modules come WITHOUT software. When a replacement module is installed in an applicable vehicle for any reason, it will need to be programmed.
When you purchase a J-2534 Blank programming file, you will get a zip file containing a data file (.dat, .pdx, .xcal, .7z), a .csv or .xml file and a Reprog_readme.pdf. Please review the readme file for information on where to place the files in your PC.
How to find the proper J-2534 Blank Programming ECU file:
- Obtain the blank ECU part number when you purchase the replacement ECU. Nissan’s and Infiniti’s parts catalog provides both the blank ECU part number and the ROM-DATA ID part number (after programming part number) to be used. Enter this blank ECU part number in the field below.
or
- Using C-III plus software, retrieve the blank ECU part number from the new ECU. Enter this blank ECU part number in the field below.
Please note: Take care after making your selection that the listed vehicle information matches the vehicle you are programming.
- Special Note: NERS Version 03.08 or higher supports Blank RWD, 5 speed TCM programming.
Download Purchased ECU Data File(s)
Once you have purchased ECU data file(s) and your order is completed, your ECU files can be downloaded. Please verify that you are logged in to your account before proceeding.
Purchase of ECU data enables file download access for a period of 24 hours, after which time the file will not longer appear in your list of purchased data files. Be sure to download all data files immediately following your purchase.
Special Note: Nissan and Infiniti vehicle uses a high level of security when Re/programming or Configuration is performed to the vehicle ECUs. With the release of NERS software version 04.00.01 or greater, technicians will be required to login with their Nissan or Infiniti Techinfo website user ID and password to perform Re/programming and Configuration in NERS.
Login Instruction Guide
www.nissan-techinfo.com
- Advanced VCI Box, Industry-leading J2534 Pass-Thru Technology: This J2534 Pass-Thru Programmer is designed espically for technicians, independent shop owners, and DIY enthusiasts, enables fast, reliable computer-based programming. It supports all J2534 protocols—including the latest DoIP and CAN FD—ensuring full compatibility with both legacy and next-generation vehicles.
- High-Speed OEM-Level Diagnostics & Programming: Unlock true OEM functionality with comprehensive system diagnostics, guided troubleshooting, coding, adaptations, resets, and programming—all designed to slash repair time. This all-in-one tool eliminates the need for multiple OEM devices, boosting efficiency and cutting costs. Equipped with High-Speed USB, it delivers 10x more data per second than competing solutions
- Coverage for 17 Car Brands & Ultra Reliability: Works seamlessly for Chrysler, for Ford(Forscan), for GM, for Nissan, for Toyota, for Honda, for Subaru(SSM4), for Land Rover/Jaguar, for Volvo, for Wuling, for Volkswagen, for Mercedes-Benz, and for BMW. Backed by over 10000 real vehicle tests and benefit from a wealth of practical experience, this OEM reprogramming tool guarantees stable and exceptional performance
- User-Friendly RLink Platform & Expert Support: TOPDON’s proprietary driver management platform offers a clean interface and lifetime free updates. Access a rich library of real-world case studies to stay ahead of the curve. Backed by a support team with 10+ years of J2534 and automotive repair experience, we provide one-on-one assistance to resolve any technical issue.
- 6.6 ft USB-C Cable & Portable Storage Case: The RLink J2534 diagnostic tool features a 6.6ft USB 2.0 Cable and a 1.2 ft OBDII Extension Cable, allows to connection your computer easily outside the vehicle. The included handled carry case offers easy portability, storage, and hanging options—keeping your gear clean and ready to go, anywhere.
- Dual WiFi & 10.1" Touchscreen: Provides a stable, high-speed wireless link 3x faster than bluetooth, and a responsive, professional interface. Topdon ONE obd2 scanner diagnostic tool ensures smooth, non-lagging diagnostic scan, boosting mechanic efficiency
- J2534 Pass-Thru Support: The included ONE VCI supports the J2534 standard, allowing it to function as a pass-thru device when paired with OEM diagnostic software.Through TOPDON’s RLink platform, technicians can perform dealer-level coding, expanding in-house capabilities without investing in multiple factory automotive scan tools
- OE Topology Mapping: Visualize the vehicle’s ECU network exactly as it’s built.Zoom, pan, and highlight specific modules to pinpoint component issues with precision.Topology mapping displays real-time communication between modules
- 50 Plus Service Functions: Covers high-demand services like ADAS calibration, DPF regen, TPMS reset, ABS bleed, and throttle adaptation.Expands your service menu, allows you to charge premium rates, and turns away zero jobs due to lack of tooling. Vehicle-specific functionality may vary
- Advaned ECU Coding: 10 of the most serviced brands in North America, including full ECU coding and flash hidden support for BMW, VW, Au-di, Benz, Porsche, Toyota, Ni ssan and more. Enables module replacement, feature customization, and personal settings with automatic backup or restore.Lets your shop safely offer high-margin customization services, attracting more customers and boosting profit
- ALL OF THE J2534 PROTOCOLS - This single unit has all of the protocols you need for your OEM J2534 reprogramming and diagnostics including the latest in DoIP and CanFD
- J2534 TECHNICAL SUPPORT - FREE for the life of the tool. Staffed by technicians who understand vehicle repair and J2534 Pass‑thru
- TOOLBOX WITH OEM APPLICATION DESCRIPTIONS - educational video tutorials and real-time news – Giving you the confidence and up-to-date knowledge to get the job done
- J2534 v05.00 API - The newest version of J2534 to give you the latest in pass-thru technology
- FUTURE PROOF WITH 4 CAN CHANNELS - Going beyond the 3 required by select Chrysler/FCA models, CarDAQ-Plus 3 also provides a 4th to meet the needs of future OEM applications
- 💯【Conta.ct us for Support Directly】For any issues experienced after purchase, please reach out to: 📞autelsupply@ outlook. com🛣️. Our team will provide perfect solution for you. For tech support or [explore additional accessory], please cont.act our team: 📞autelsupply@ outlook. com🛣️.
- 🌎【Autel J2534 Pass-Thru Progra.mmer】As an OEM Pass-Thru Progra.mmer Vehicle interface for multiple makes, Autel MaxiFlash J2534 support all J2534 protocols, D-PDU, CAN-FD and DoIP protocols. 2026 newer Autel MaxiFlash J2534 VCI can works with P-C and download OEM vehicle software, seamlessly conduct OE-level diagnostic-progra.mming-c0ding. Also, Work with Elite II Pro/ Ultra Lite/ MS909/ MS909CV/ MS909EV to directly pro.gram on Merce.des-Be.nz & BM.W. Autel J2534 Progr.ammer is a multi-functional device and supports 10+ major brands, including for Hond.a, G.M, LandRo.ver, BM.W, Chrysl.er, For.d, Hyun.dai, Ki.a, Merc.edes B.enz, Toyot.a, Volksw.agen etc.
- 🌎【Enhanced Protocol: J2534/D-PDU/RP1210/CAN FD/DoIP】Autel MaxiFlash JVCI is a blueto.oth communicate device, it supports latest CAN FD DoIP CAN protocols, compliant with automotive D-PDU/ J2534/ RP1210 standards. It can perform standard PassThru J2534 functions: compatible with Toyota Techstream, Volvo VIDA, Honda HDS, Jaguar Land Rover IDS and BM.W 3G for OEM diagnostics. CAN FD protocol is mainly for GM 2019+, DoIP protocol is mainly for Volvo 2018+, for L-and Rover/for Jaguar 2017+, for BM.W F chassis and G chassis.
- 🌎【Compatible with P-C/ WIND.OWS 】The Autel J2534 VCI can be connected to a compu.ter via a data cable; once the corresponding OEM software is installed, it enables do advanced progr.amming and c0ding on your vehicles. Easy Steps: 1) Connect to P-C via a USB cable 2) download OEM vehicle software 3) Start Diagnose. Take For.d for example, you can download OEM software on mot.orcraft.erservi.ce website, such as: For.d Diagnostic Software downloads, As B.uilt Data, Updated Cali.bration information, then use different software do relevant features.
- 🌎【Work with Autel Elite II Pro/ Ultra Lite/ MS909/ MS909CV/ MS909EV】This 2026 latest Autel J2534 Pass-Thru VCI is 100% compatible with Autel Elite II Pro Ultra Lite MS909 MS909CV MS909EV to perform advanced functions from diagnose to progra.mming.
- Industry-leading J2534 Pass-Thru Technology: Enabling diagnostics, reprogramming and security functions for dealerships and the independent repair facility. Economical and compact pass-thru devices provides an easy-to-use interface that allows you to repair complex vehicles with OE applications in your shop. Each type (see single branded types above) Mongoose-Plus is engineered to work with one of the following OEM's J2534 applications for Chrysler, Ford, GM, Nissan, Toyota, Subaru, & VW/Audi.
- Supports Current GM Vehicles: Now includes CAN-FD, DoIP (Diagnostics over Internet Protocol - as defined in J2534-2) and support for J2534 version 5.0. This is the tool that GM dealerships use for diagnostics and reprogramming.
- NEW Bluetooth Wireless Options Available: Providing wireless connectivity between your laptop and the Mongoose-Plus
- Expert Product Support: Staffed by technicians who understand vehicle repair and J2534 Pass‑Thru applications to help you with any technical setup questions
- Key Registration and Immobilizer Support: Using NASTF Vehicle Security Professional credentials
- [2026 X431 PRO3 V+ Elite] A great value for the X431 series that differs from similar diagnostic tools by adding: 1) J2534 protocol for over $800 in savings; 2) CANFD/DOIP support for enhanced communications; 3) Configuration of over $900 worth of HD(heavy truck) modules, needed purchase HD diagnostic software by HD vehicle model for use.; 4) A 10.1 inch Gorilla screen with 1280*800 resolution and 80% more touch screen sensitivity
- [J2534 Protocol Scan Tool] The J2534 Direct Access Device can be used as a factory scanning tool at no cost to you, saving you over $2,000. You can easily expand your ECU protocol capabilities for Toyota, Honda, VW, BMW, Ford, GM, Chrysler, Mercedes-Benz and more. The LAUNCH X431 PRO3 V+ ELITE Scan Tool is equipped with the newly upgraded smartlinkC V2.0. smartLinkC is a communication interface that supports the J2534 specification. It can also be used as a J2534 PassThru device to implement the J2534 protocol with a PC that has OEM diagnostic software installed.The J2534 protocol is the only way to solve problems ranging from drivability and power loss to poor fuel economy
- [Top Hardware Configuration, Upgraded Version of V+] LAUNCH Diagnostic Scanner adopts Android 10.0 OS; CPU is 4-core processor with 2.0 GHz, which greatly improves the speed of running multi-tasks. 2.4GHz/5GHz; 6300mAh/7.6V ultra-large capacity battery; 10.1 inch Gorilla screen, sunlight readable, 8MP camera; Auto VIN; 4GB+64GB storage; 20x transfer rate to save more vehicle files and customer data; New TYPE A interface to connect expansion tools such as oscilloscopes, sensors, etc.; Supports more than 25 software languages such as EN, DE, FR, SP and JP
- [60+ Reset 3000+ Active Test] Full Bi-Directional Scan Tool quickly detects problems and guides repairs based on the response of actuators such as air conditioning clutches, windows, doors, mirrors and more. With the touch of a finger, you can easily send command signals from the scanner to a variety of modular actuators, testing component integrity and functionality in minutes or even seconds to determine if a replacement or repair is needed. In addition, the machine enjoys 60+ special services such as oil reset, ABS brake bleed, EPB, SAS, BMS, suspension, injector reset and more, and undergoes rigorous field testing to ensure availability
- [Unrivaled Coverage, Over 200 Vehicle Brands] LAUNCH X431 PRO3 V+ Elite Automotive Scanner is suitable for over 200 vehicle brands, including commercial vehicles and new energy vehicles. This professional car scanner supports: 1) J2534/D-PDU protocol for HD trucks; DoIP/CANFD for Land Rover/Jaguar, BMW F/G chassis, GM, etc.; 2) FCA Autoauth, covering 2018+ Chrysler/Dodge/Fiat, etc. New/old models, all covered. Includes frequently updated vehicle software and car coverage for faster support of other new models
Last update on 2026-06-13 / Affiliate links / Images from Amazon Product Advertising API
SEOCONTENT-START
Classification: Reference: Date: EL23-017 NTB23-057 July 17, 2023 Bulletins are intended for use by qualified technicians, not ‘do-it-yourselfers’. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. 1/17 VOLUNTARY SAFETY RECALL CAMPAIGN 2018-2023 LEAF; VCM REPROGRAM CAMPAIGN ID #: R23A6 APPLIED VEHICLES: 2018-2023 LEAF (ZE1) Check Service COMM or Dealer Business Systems (DBS) National Service History to confirm campaign eligibility. INTRODUCTION Nissan is conducting this voluntary safety recall campaign on certain specific model year 2018-2023 LEAF vehicles to reprogram the Vehicle Control Module (VCM). This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification number R23A6 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY It is the dealer’s responsibility to check Service COMM or Dealer Business Systems (DBS) National Service History for the campaign status on each vehicle falling within the range of this voluntary safety recall which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in a dealer’s inventory. Federal law requires that new vehicles in dealer inventory which are the subject of a safety recall must be corrected prior to sale. Failure to do so can result in civil penalties by the National Highway Traffic Safety Administration. While federal law applies only to new vehicles, Nissan strongly encourages dealers to correct any used vehicles in their inventory before they are retailed. 2/17 NTB23-057 SERVICE PROCEDURE To avoid damage to the Vehicle Control Module (VCM), only use VI2 for this repair. Do NOT use VI3 when performing this repair. Figure 1 VI2 VI3 3/17 NTB23-057 IMPORTANT: Before starting, make sure: All C-III plus software updates (if any) have been installed. The CONSULT PC is connected to the internet (Wi-Fi or cable). 1. Connect the VI2 to the vehicle. 2. Connect the AC Adapter to the CONSULT PC. 3. Turn the EV system ON (Not Ready) mode, by pressing the power switch two (2) times WITHOUT depressing the brake pedal. Verify the radio, headlamps and HVAC are all turned OFF. Turn the hazard warning lamps ON and leave them on for the duration of the reprogram. 4. Start C-III plus. Make sure the VI2 is securely connected. If the VI2 connection is loose during reprogramming, reprogramming may be interrupted and the VCM may be damaged. Be sure to connect the AC Adapter. If the CONSULT PC battery voltage drops during reprogramming, the process will be interrupted and the VCM may be damaged. Do NOT use a standard battery charger for Hybrid/Electric vehicles. Make sure to connect the battery maintainer/smart charger securely to the 12V battery. Make sure the battery voltage stays between 12.0V and 13.5V during reprogramming. If the battery voltage does NOT stay between 12.0V and 13.5V during reprogramming, the VCM may be damaged. Turn OFF all external Bluetooth® devices (e.g., cell phones, printers, etc.) within range of the CONSULT PC and the VI2. If Bluetooth® signal waves are within range of the CONSULT PC or VI2 during reprogramming, reprogramming may be interrupted and the VCM may be damaged. 4/17 NTB23-057 5. If prompted, select USA/CANADA Dealers from the drop down menu, and then select OK. Figure 2 7. Wait for the VI2 to be recognized (Figure 3). The serial number will display when the VI2 is recognized. 8. Select Re/programming, Configuration. Figure 3 6. If the Script Error shown in Figure 2 is present, select Yes. The VI2 is recognized 5/17 NTB23-057 9. Check the box to confirm the precaution instructions have been read, and then select Next. HINT: Use the arrows (if needed) to view and read all the precautions. Figure 4 10. Select Automatic Selection(VIN). Figure 5 6/17 NTB23-057 11. Allow the VIN to be detected. If the VIN is not automatically detected, Select Detect Vehicle. Figure 6 12. Confirm the VIN or Chassis #, Vehicle Name, and Model Year are correct for the vehicle you are working on, and then select Confirm. Figure 7 XXXXXXXXXXXXXXXX 7/17 NTB23-057 13. Verify the VIN displayed is correct for the vehicle you are working on, and then select Confirm. Figure 8 14. Select EV/HEV. Scroll to page 2 to select EV/HEV. Figure 9 XXXXXXXXXXXXXXXXXX 8/17 NTB23-057 15. Select Reprogramming. Figure 10 16. Find the VCM Part Number and write it on the repair order, and then select Save. This is the current Part Number (P/N). Figure 11 XXXXXXXXXXXXXXXXX XXXXXXXXXX XXXXXXXXXXXX XXXXXXXXXXXXXXXXX 9/17 NTB23-057 17. Compare the Part Number you wrote down in step 16 on page 8 to the numbers in the Current VCM Part Number column in Table A below. If there is a match, proceed to step 18 on page 10 to continue the reprogramming procedure. If there is not a match, reprogramming is not needed. Skip to CLAIMS INFORMATION on the last page. Table A Model Year Current VCM Part Number: (237D0-*****) 2018 5SA2A, 5SA2B 5SA3A, 5SA3B 5SA4A, 5SA4B 5SA5A, 5SA5B 5SE0A, 5SE0B 5SE1A, 5SE1B 5SE2A, 5SE2B 2019-2023 5SG0A, 5SG0B, 5SG0C, 5SG0D 5SG1A, 5SG1B, 5SG1C, 5SG1D 5SG2A, 5SG2B, 5SG2C, 5SG2D 5SG3A, 5SG3B, 5SG3C, 5SG3D 5SG4A, 5SG4B, 5SG4C, 5SG4D 5SG5A, 5SG5B, 5SG5C, 5SG5D 5SG6A, 5SG6B, 5SG6C, 5SG6D 5SV0A, 5SV1A, 5SV2A, 5SV3A 10/17 NTB23-057 18. Review the precaution instructions. HINT: Use the arrows (if needed) to view and read all the precautions. Figure 12 19. Check the box to confirm the precaution instructions have been read, and then select Next. Figure 13 11/17 NTB23-057 20. Select Next. Figure 14 21. Confirm the battery voltage result is OK, and then select Next. If the battery voltage result is NG, verify the battery maintainer/smart charger is turned ON and is securely connected to the 12V battery. Figure 15 XXXXXXXXXXXXXXXXX XXXXXXXXXX XXXXXXXXXX 12/17 NTB23-057 22. Confirm all items listed have a judgement of OK, and then select Start. The reprogramming process will take approximately 15 minutes. If any of the items shown in Figure 16 display a status of NG, verify the battery maintainer/smart charger is turned ON and is securely connected to the 12V battery, and ensure the vehicle is NOT in Ready mode. Figure 16 23. Once the screen in Figure 17 displays, the reprogramming is complete. Select Next. If the screen in Figure 17 does NOT display, (indicating that reprogramming did not complete), refer to VCM Recovery on page 16. Figure 17 13/17 NTB23-057 24. Press the power switch one (1) time to turn the EV system OFF (Figure 18), then go to step 25 immediately. Figure 18 25. Press the power switch two (2) times to turn the EV system back on (Figure 19). C3 plus will automatically proceed to Erasing DTCs. If the current status of the ignition switch displayed on the screen differs from the status of the actual vehicle ignition switch, select Next to go to the next screen. Figure 19 14/17 NTB23-057 26. Select Confirm. Figure 20 27. Select Home. Figure 21 XXXXXXXXXX XXXXXXXXXXXX XXXXXXXXXXXXXXXXX XXXXXXXXXX 15/17 NTB23-057 28. Disconnect the battery maintainer/smart charger from the vehicle. 29. Select Diagnosis (All Systems) and perform System Call. Figure 22 30. Follow the on-screen instructions to Erase All DTCs. Verify all DTCs erase normally. 31. Turn the EV system OFF. 32. Disconnect the VI2 from the DLC. 16/17 NTB23-057 VCM Recovery: Do not disconnect the VI2 or shut down C-III plus if reprogramming does not complete. If reprogramming does not complete and the “!?” icon displays, as shown in Figure 23: Figure 23 If reprogramming does not complete and the “X” icon displays, as shown in Figure 24: Figure 24 Check battery voltage (12.0 V – 15.5 V). EV system is ON (Not Ready). External Bluetooth® devices are OFF. All electrical loads are OFF. Select Retry and follow the on screen instructions. Retry may not go through on first attempt and can be selected more than once. Check battery voltage (12.0 V – 15.5 V). CONSULT A/C adapter is plugged in. EV system is ON (Not Ready). Transmission is in Park. All C-III plus / VI2 cables are securely connected. All C-III plus updates are installed. Select Home, and restart the reprogram procedure from the beginning. XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXX XXXXXXXXXXXXXXXXX XXXXXXXXXX VCM XXXXXXXXXX XXXX XXXXXXXXXXXXXXXXX TCM XXXXXXXXXX 17/17 NTB23-057 CLAIMS INFORMATION Submit a “CM” line claim using the following claims coding: CAMPAIGN (“CM”) ID DESCRIPTION OP CODE FRT R23A6 Reprogram Vehicle Control Module (VCM) R23A60 0.5 Reprogram Not Needed R23A61 0.3 AMENDMENT HISTORY PUBLISHED DATE REFERENCE DESCRIPTION July 17, 2023 NTB23-057 Original bulletin published
SEOCONTENT-END
This product presentation was made with AAWP plugin.