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| Classification: | Reference: | Date: |
| DA23-006 | NTB23-070 | September 11, 2023 |
VOLUNTARY SAFETY RECALL CAMPAIGN
2019-2021 ALTIMA AND 2020-2021 SENTRA; REAR CAMERA
| CAMPAIGN ID #: | R23C3 |
| APPLIED VEHICLES: | 2019-2021 Altima (L34) – Platinum
2020-2021 Sentra (B18) – All |
INTRODUCTION
Nissan
is conducting this voluntary safety recall campaign on certain specific model year 2019-2021 Altima and 2020-2021 Sentra vehicles to inspect the rear camera operation, and if necessary, replace the rear camera. This service will be performed at no charge to the customer for parts or labor.
IDENTIFICATION NUMBER
Nissan has assigned identification number R23C3 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign.
SERVICE PROCEDURE
In PDF Bellow…
PARTS INFORMATION
| DESCRIPTION | MODEL | PART NUMBER | QUANTITY |
| CAMERA ASSY-BACK VIEW | Altima | 284426CA3B | 1
As needed |
| Sentra | 28442-***** (1) | 1
As needed |
(1) Use the EPC and the VIN of the vehicle you are working on to obtain the correct part number.
R23C3 – Rearview Camera Image May Not Display – 2019-2021 Nissan
Voluntary Safety Recall Campaign 2019-2021 Nissan Altima & 2020-2021 Sentra; Rear Camera
Remedy Instructions and TSB
RCRIT-23V628-7506.pdf 4729.143KB
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- PLUG AND PLAY: The backup camera for car takes only 15 minutes from start to finish installation, just 2 steps: ① First connect the camera and monitor through the 4-pin video power cable made of 3.0MM pure copper that comes with the camera. ② Then plug the backup camera system into the cigarette lighter or USB plug (not included), manual switch, plug and play. Or you can also connect it to the reversing lights only as a reversing use, automatically triggering the reversing image when reversing
- STABLE SIGNAL TRANSMISSION: The LK3 back up camera for cars is superior in signal stability compared to other backup camera kit. It will automatically minimize energy loss during transmission, not only will there be no signal delays, interference, fluctuations or intermittent problems, but also realize the transmission of real-time data, providing you with HD 1080P color images at all times, to ensure safer driving
- WATERPROOF & HIGHLY WEATHER-RESISTANT: The backup camera for truck housing is made of ABS-TC material and also utilizes the latest nano-coating sealing technology with IP69 level waterproof performance, which is able to work perfectly and provide clear images in extreme environments from -22°F to 176°F. It is like a brave guardian, not eroded by any water or fine particles, tenaciously resisting the baptism of wind/rain/dust/high and low temperatures, enhancing the safety index and service life
- ULTRA HD PICTURE: The back up camera systems for car adopts advanced optical anti-shaking technology with SC1346 color image sensor chip to avoid the problem of shaky and blurred images when driving on bumpy roads
- CLEAR NIGHT VISION: Built-in white 6 LEDs, anti-halo chip and 650 filter chip, which will automatically switch to night vision function according to the intensity of the light, providing HD 1080P resolution color images both day and night to ensure your driving safer
- 【Continuous Upgraded 1080P AHD Backup Camera】After launching three car backup cameras, PixelMan further upgrade and launch the new reversing camera PMD2A-S. This car camera use the latest chip special for reversing camera made in Japan, this chip not only has excellent image output, but also has stunning performance under strong light and dark light. Strict in details and only make the best products is what PixelMan pursues. It is also essential to you, isn't it?
- 【Support HD and AHD switching】This upgraded back up camera even supports HD and AHD switching. Each optimization improves the definition, signal stability, waterproof performance, durability, installation, etc. Our vehicle backup camera can be switched to AHD signal output to achieve 1080P display (Under the premise that the screen supports AHD signal).
- 【1/2.7in AHD 1080P Large Chip Adopted in This Reverse Cam】The chip size determines the amount of reversing camera output pixels, compared with 1/4in chip used in ordinary backup cam, the most apparent feature is the enhanced brightness and color saturation besides of the sufficient clarity. The colors become more vivid and true, the increased brightness makes the images more clearly, meanwhile, the night vision effect also be enhanced, you can back the car easily without extra light at night.
- 【170° Wide Angle Optical Glass HD Lens】The lens is the core component of the reverse camera for car. The HD lens used in PMD2A-S wide angle backup camera is very different from ordinary lens in appearance, it has a larger aperture and a stronger sense of technology. High transmittance glass, fish eye appearance, F1.4 aperture, all these features directly determine the wide angle, maximum output pixels and night vision performance of the license plate camera.
- 【Back Up The Car Easily】Whether it is day or night, you can see almost everything behind the car when reversing, PixelMan camera for car reverse will let your driving easier and safer. Isn’t it what you need?
- 【Stable signal】 Our wired backup camera kit boasts superior signal stability when compared to wireless options, backup camera for trucks is designed to minimize energy loss during transmission, ensuring no signal delays, interferences, or fluctuations. 4.3 inch Backup camera system guarantees real-time data transmission, delivering crystal-clear HD color images consistently, for a safer driving experience.
- 【IR Night Vision】FEISIKE backup camera for car is equipped with infrared night vision function. Compared with other products, our product can provide you with a clear reversing display in a dark environment, while other products only provide a weak white light to assist reversing.
- 【Multi Function Display】Over other products is that you can adjust the mirroring function on the monitor, but other products require cutting a wire and cannot reverse it. The back up camera systems for truck is incredibly versatile, allowing you to adjust the parking grid lines’ width and move them left, right, up, or down to suit your parking needs.
- 【Quick Install】Set up your car backup camera system in just 5 minutes with a simple two-step process: ① Connect the camera and monitor using the provided video power cable. ② Plug the reverse camera system into a cigarette lighter for instant use.
- 【150° WIDE ANGLE】backup camera provide 150° wide viewing angle, wider viewing angle helps you see more and pay attention to pedestrians and cars behind car.
- Excellent License Plate Wired Backup Camera: Designed for car,Pickup Truck,SUV,Minivan and Sedans. Work well on old cars,new cars or used cars.
- Universal Rear View Camera: Suit for 12-24V DC Power, 26ft RCA video cable. Support connectivity with radios, DVD players, OEM navigators, or any display with RCA video inputs.
- Easy to Install: Suit for 12-24V DC Power. Just need to connect camera's power to reversing light, then connect the camera to your radio, screen or monitor by 26ft AV cable. Complete accessories and easy installation save our time.
- Crystal Clear Image & Nice Night Vision: 6 glass lenses, 100% true color reproduction, the latest upgraded chip, generate clear real-time video. 10 LED lights automatically fill the light when powered, get a great color image in the dark for safe reversing and driving.
- Double Bracket: Comes with two brackets, installed perfectly behind the license plate by hidden metal bracket. Additional mounting brackets are also provided for mounting on license plates, car trunks, sides, mirrors etc. Supports flexible & easy installation.
- 2K Clear Iamge： 7'' High Resolution monitor with built-in CMOS upgrade chip provides vivid images. Designed for Car, Pickup Truck, SUV, RVs, Minivan, Sedans etc.
- Easy Installation: Camera system is powered by car charger - a simple plug and play. The screen is mounted on the windshield or desktop for easy viewing, and camera can be hidden under the license plate.
- Night Vision Camera: 9 LED lights of the upgraded reversing camera automatically light up at night, equipped with 6 glass lens, continuously provide high-definition images to ensure night-time driving safety.
- IP69K Waterproof: The camera housing is made of high-density impermeable material with efficient dustproof, shockproof and waterproof performance to ensure the camera longevity and durability.
- Powerful System: Used as a front or rear camera, camera equipped with DIY reversing line and mir-flip function. Also with adjustable brightness, contrast, saturation, tint and language for a perfect viewing experience.
- UPGRADED 4K UHD CLARITY - Experience stunning detail with the front camera's upgrade to 4K UHD (2160p) resolution, paired with a 1080p rear camera. The extra-large 12" display provides 1.5 times the viewing area of a standard mirror, significantly reducing blind spots for enhanced safety.
- 5.8GHz WiFi&GPS TRACKING - The included external GPS antenna enables real-time GPS data display directly on the dash cam. Connect to your phone via Wi-Fi and use the "WOLFBOX" app on iOS or Android devices to real-time viewing, playback recordings, and quick sharing of videos.
- LARGER SCREEN & WIDER VIEW - The WOLFBOX G840S mirror camera features a 170° front lens and a 140° rear lens, offering a broader field of view to minimize blind spots during driving and reversing. The smart split-screen function allows simultaneous monitoring of both lenses, while the 2.5D curved screen seamlessly integrates with your vehicle’s interior.
- SUPERIOR NIGHT VISION & IMAGE QUALITY - The G840S mirror dash camera is equipped with an upgraded low-reflectivity LCD to reduce daytime reflections. With incorporated WDR & HDR technology for balanced lighting, and a professional-grade sensor paired with a 6-glass lens for superior image quality, nighttime driving or challenging lighting conditions are handled with ease.
- 24-HOUR PARKING MONITOR - Beyond on-the-road safety with loop recording, the WOLFBOX camera also features a 24-hour parking monitor. Time-lapse mode records at a low frame rate to conserve power and storage while ensuring continuous surveillance of your vehicle. (A hardwire kit is required for parking monitoring.)
- LED Night Vision Car Vehicle Front /Rear View / Side View Camera. Eliminating dangerous blind spots. Protect your car around of Kids and little pets.
- High-definition HD color image camera. Angle adjustable parking aid, 12 night vision LEDs, waterproof, universal mounting. Perfect to install on all sorts of vehicles. perfect clarity and functionality during the rainy day.
- Power supply: DC 12V - video cable connection. A wide camera lens viewing angle makes sure that you can see enough to park and reverse safely.
- You will never have to worry about taking your camera on a bad day as it is very weather resistant and will support you through storms.
- The cable length about 6m(20ft), so it is perfect for most cars. Easy to operate.
- 1 Minute Quick Install & Used: This backup camera for truck base is built-in 6 strongest magnets made of "3rd generation rare earth permanent magnet NdFeB", the wireless backup camera can also work for a long time under liquid helium temperature up to 630°C and -269°C without demagnetizing and falling off, the base of the solar backup camera is wrapped by a layer of soft rubber, which has a better wear resistance, neither affecting the magnetic use and prevents scratches to the car's paintwork
- Screen Resolution & HD Night Vision: Pemacom's self-developed algorithm can improve the clarity of the backup camera for truck picture by about 80% compared to the original. The solar wireless backup camera is also equipped with the most unique CMOS image sensor and 1080P color chip, which can quickly analyze the picture, and also provide clearer picture at night or under low light environment, effectively suppress glare, restore the truest color, reduce safety hazards, and ensure safer driving
- Powerful Digital Signal: The back up camera systems for truck built-in more powerful digital signal receiver and frequency hopping technology, also has 2.4GHz WiFi transmission speed, strong anti-interference ability, stability is dramatically increased from the previous to 60%, the image picture without dropping frames and delay. The signal transmission distance of the magnetic wireless backup camera is up to 33ft for cars, trucks, pickups, campers, small RVs, horse trailer, and hitch trailers
- Extra Long 24-Hour Battery Life: The portable wireless back up camera has a built-in 15000mAh rechargeable lithium-ion battery with a larger capacity, and also comes with a 5W solar panel and a 5V-3A TYPE-C charger, both of which provide the backup camera wireless with longer battery life when the battery is low or the sun is low. A single full charge (5 hours full) can be used for up to 24 hours, making it especially suitable for long-distance traveling
- Power-Saving Auto Sleep Mode: When the truck backup camera is not in use, you can easily turn off the monitor via the cigarette lighter plug or USB plug. Afterward, the camera will automatically enter an energy-saving sleep mode, reducing unnecessary power consumption. This feature minimizes the need for manual power-off, making the camera more energy-efficient, extending battery life, and significantly enhancing both safety and durability
- Great Cameras for Any Weather: Our back up camera are tough, with IP67 waterproofing and a fully sealed design to handle all kinds of weather. They offer a 90° wide-angle view that you can adjust to get the perfect backup camera for car.
- Charge-Coupled Device: Designed to minimize blind spots and help you avoid obstacles when reversing, this reverse camera deliver 480p images.
- Bright Night Vision with LED Lights: our cameras enhance 8 LED night vision. The sensors automatically activate the lights when you shift into reverse, ensuring excellent visibility in the dark.
- Simple and Quick Setup: You can easily mount the backup camera on your vehicle's front or rear license plate frames. The installation process is a breeze, and they're compact and sleek, fitting most 12V vehicles without taking up much space.
- Durable and Long-Lasting: Crafted from top-quality materials, our cameras are built to last. Made with multiple copper wires and high-quality aluminum alloy, they're sturdy and reliable.
- 【BEAUTIFUL AND DURABLE】The backup camera with monitor features a unique brushed design with fine materials, which is specially oxidized and finely brushed and polished to present a fine textured effect, beautiful and durable. Also back up camera has the highest level of IP69 waterproof technology, which can resist high-pressure jet cleaning and steam cleaning, and can also withstand rain, snow and extreme temperatures and other harsh environments, to ensure year-round safe and convenient driving
- 【EASY INSTALLATION】 The biggest advantage of this back up camera systems for car is that there are two wiring methods. Only one power supply is needed for the backup camera and display. Equipped with USB power cable and 12V DC plug (manual on/off), plug and play, quick and easy installation.Or hardwire to the vehicle's reverse lights. Plus the manual contains YouTube how-to videos to view the installation and connection setup.
- 【IMAGE QUALITY】The backup camera for truck has an ultra clear 2K 1440 resolution, which can show a high quality picture closer to the original level, providing a high quality visual experience, providing a clear, real-time rear image, making backing up and driving easy and safe. The low-light truck backup camera utilizes an extremely smart and powerful chip with superb night vision, which works reliably on cloudy days, dusk, dawn or midnight.
- 【ADJUSTABLE GUIDE LINES】The guide lines can be turned on the screen of the reverse camera for truck to help you judge the distance between your car and the obstacles, and you can also easily adjust the markers to move to the left, right, up or down according to the actual situation. You can also choose to turn it off if you want to display the screen in a simple way.
- 【150 DEGREE WIDE ANGLE】The rear view camera for car has a wide field of view, perfect for seeing our trailer and multi-lane traffic, yet balanced to try to avoid fisheye distortion. backup cameras for vehicles bracket can be hidden underneath the license plate, making your vehicle look more stylish and not obscuring the license plate.
SEOCONTENT-START
Classification: Reference: Date: DA23-006 NTB23-070 September 11, 2023 Bulletins are intended for use by qualified technicians, not ‘do-it-yourselfers’. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. 1/18 VOLUNTARY SAFETY RECALL CAMPAIGN 2019-2021 ALTIMA AND 2020-2021 SENTRA; REAR CAMERA CAMPAIGN ID #: R23C3 APPLIED VEHICLES: 2019-2021 Altima (L34) – Platinum 2020-2021 Sentra (B18) – All Check Service COMM or Dealer Business Systems (DBS) National Service History to confirm campaign eligibility. INTRODUCTION Nissan is conducting this voluntary safety recall campaign on certain specific model year 2019-2021 Altima and 2020-2021 Sentra vehicles to inspect the rear camera operation, and if necessary, replace the rear camera. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification number R23C3 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY It is the dealer’s responsibility to check Service COMM or Dealer Business Systems (DBS) National Service History for the campaign status on each vehicle falling within the range of this voluntary safety recall which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in a dealer’s inventory. Federal law requires that new vehicles in dealer inventory which are the subject of a safety recall must be corrected prior to sale. Failure to do so can result in civil penalties by the National Highway Traffic Safety Administration. While federal law applies only to new vehicles, Nissan strongly encourages dealers to correct any used vehicles in their inventory before they are retailed. 2/18 NTB23-070 REPAIR OVERVIEW Use Service COMM or Dealer Business Systems (DBS) National Service History to confirm this campaign applies (Campaign ID # R23C3) Secure the rear camera wiring harness following the SERVICE PROCEDURE in this campaign End Rear camera image displays normally and is not blurry, distorted or multi-colored Inspect the rear camera image Rear camera image does NOT display normally, is blurry, distorted or multicolored Replace the rear camera following the SERVICE PROCEDURE in this campaign Does the rear camera image display normally and is not blurry, distorted or multicolored? YES NO 3/18 NTB23-070 SERVICE PROCEDURE 1. Clean the rear camera lens using a suitable soft cloth and glass cleaner. 2. Set the parking brake. 3. Turn the ignition ON with the engine OFF. 4. While depressing the brake pedal, shift the transmission to Reverse and check that the camera image is NOT blurry, distorted or multi-colored. Does the rear camera image display normally? (NOT blurry, distorted or multi colored) YES: Rear camera image is displayed normally (NOT blurry, distorted or multi colored). For Altima, perform steps 5-20 on pages 4-12 to secure the rear camera wiring harness. For Sentra, perform steps 21-30 on pages 13-17 to secure the rear camera wiring harness. NO: The rear camera image does not display normally: Replace the rear camera. On Altima, refer to the ESM: DRIVER INFORMATION & MULTIMEDIA > AUDIO, VISUAL & NAVIGATION SYSTEM > REAR VIEW MONITOR SYSTEM > WITH NAVIGATION SYSTEM > REMOVAL AND INSTALLATION > REAR CAMERA > REAR CAMERA: Removal & Installation On Sentra, refer to the ESM: DRIVER INFORMATION & MULTIMEDIA > AUDIO, VISUAL & NAVIGATION SYSTEM > REAR VIEW MONITOR WITH 7” COLOR DISPLAY OR WITH 8” COLOR DISPLAY > REMOVAL AND INSTALLATION > REAR VIEW CAMERA > Removal & Installation 4/18 NTB23-070 Altima Platinum Models HINT: Steps 5-20 on pages 4-12 apply only to Altima Platinum models. Figure 1 Figure 2 Figure 3 5. Remove the trunk lid finisher. a. Using a suitable tool, remove the trunk lid pull handle. b. Release the ten (10) trunk lid finisher clips. c. Release the emergency trunk release cable from the trunk lid finisher and remove the trunk lid finisher. Trunk lid finisher clips (10) Trunk lid pull handle Emergency trunk release cable 5/18 NTB23-070 Figure 4 Figure 5 6. Locate the rear camera wiring harness. 7. Measure 30 mm from the white rear camera wiring harness connector, as shown in Figure 5. Rear camera wiring harness Rear lamp wiring harness White rear camera wiring harness connector 6/18 NTB23-070 Figure 6 Figure 7 8. Starting at approximately 30 mm from the white rear camera wiring harness connector, wrap tape around the rear camera wiring harness and the rear lamp wiring harness to secure them together, for a width of 20 mm. Wrap tape here Rear camera wiring harness and rear lamp wiring harness taped together here 7/18 NTB23-070 Figure 8 Figure 9 9. Measure 35 mm down from where the rear camera wiring harness connects to the rear camera, as shown in Figure 8 and Figure 9. Rear camera wiring harness Wrap tape here Rear camera wiring harness 8/18 NTB23-070 Figure 10 Figure 11 10. Grasp the rear camera wiring harness and the rear lamp wiring harness, and hold them together, as shown in Figure 10. 11. Starting at the 35 mm measurement that was taken in step 9, wrap tape around the rear camera wiring harness and the rear lamp wiring harness to secure them together, for a width of 20 mm. Rear lamp wiring harness Wrap tape here Rear camera wiring harness 9/18 NTB23-070 Figure 12 Figure 13 12. Locate the gray wiring harness retainer shown in Figure 12. 13. Measure approximately 15 mm from the gray wiring harness retainer, as shown in Figure 13. Gray wiring harness retainer Gray wiring harness retainer 10/18 NTB23-070 Figure 14 Figure 15 14. Starting at approximately 15 mm from the gray wiring harness retainer, wrap tape around the rear camera wiring harness and the rear lamp wiring harness to secure them together, for a width of 20 mm. 15. Place one (1) wire tie securely around the wiring harnesses where they were taped together in step 8 on page 6, as shown in Figure 15. Wire tie Wrap tape here 11/18 NTB23-070 Figure 16 Figure 17 16. Place one (1) wire tie securely around the wiring harnesses where they were taped together in step 11 on page 8, as shown in Figure 16. 17. Place one (1) wire tie securely around the wiring harnesses where they were taped together in step 14 on page 10, as shown in Figure 17. Wire tie Wire tie 12/18 NTB23-070 Figure 18 19. Reinstall the trunk lid finisher in the reverse order of removal. 20. Check the rear camera operation by repeating steps 2–4 on page 3. If the rear camera image displays normally, continue to CLAIMS INFORMATION on the last page. If the rear camera image does not display normally, replace the rear camera. o Refer to the ESM: DRIVER INFORMATION & MULTIMEDIA > AUDIO, VISUAL & NAVIGATION SYSTEM > REAR VIEW MONITOR SYSTEM > WITH NAVIGATION SYSTEM > REMOVAL AND INSTALLATION > REAR CAMERA > REAR CAMERA: Removal & Installation 18. Cut the excess off from the wire ties using a suitable tool. 13/18 NTB23-070 Sentra Models HINT: Steps 21-30 on pages 13-17 apply only to Sentra models. Figure 19 Figure 20 21. Remove the trunk lid finisher. a. Release the twelve (12) trunk lid finisher clips. b. Release the emergency trunk release cable from the trunk lid finisher and remove the trunk lid finisher. 22. Remove the four (4) trunk lid dampener bolts, and then remove the trunk lid dampener. Trunk lid finisher clips (12) Trunk lid dampener 14/18 NTB23-070 Figure 21 Figure 22 23. Locate the rear camera wiring harness. 24. Measure 40 mm down from the top of the rear camera wiring harness foam. Rear camera wiring harness Rear camera wiring harness foam (top) 15/18 NTB23-070 Figure 23 Figure 24 25. Starting at the top of the rear camera wiring harness foam, wrap tape around the rear camera wiring harness and the rear lamp wiring harness for a length of 40 mm, as shown in Figure 23 and Figure 24. Rear camera wiring harness foam (top) Rear camera wiring harness and rear lamp wiring harness taped together 16/18 NTB23-070 Figure 25 Figure 26 26. Place two (2) wire ties securely around the taped section, as shown in Figure 25. 27. Cut the excess off from the wire ties using a suitable tool. Wire ties Wire ties 17/18 NTB23-070 28. Reinstall the trunk lid dampener. Trunk lid dampener bolt torque: 8.0 N•m (0.82 kg-m, 71 in-lb) 29. Reinstall the trunk lid finisher in the reverse order of removal. 30. Check the rear camera operation by repeating steps 2–4 on page 3. If the rear camera image displays normally, continue to CLAIMS INFORMATION on the last page. If the rear camera image does not display normally, replace the rear camera. o Refer to the ESM: DRIVER INFORMATION & MULTIMEDIA > AUDIO, VISUAL & NAVIGATION SYSTEM > REAR VIEW MONITOR WITH 7” COLOR DISPLAY OR WITH 8” COLOR DISPLAY > REMOVAL AND INSTALLATION > REAR VIEW CAMERA > Removal & Installation 18/18 NTB23-070 PARTS INFORMATION DESCRIPTION MODEL PART NUMBER QUANTITY CAMERA ASSY-BACK VIEW Altima 284426CA3B 1 As needed Sentra 28442-***** (1) 1 As needed (1) Use the EPC and the VIN of the vehicle you are working on to obtain the correct part number. CLAIMS INFORMATION Submit a “CM” line claim using the following claims coding: CAMPAIGN (“CM”) ID DESCRIPTION OP CODE FRT R23C3 Inspect camera image and secure wiring harness (camera image OK) R23C30 0.3 Inspect camera image and replace camera (camera image NG) R23C31 0.6 EXPENSE CODE EXPENSE CODE DESCRIPTION MAX AMOUNT 041 Supplies $2.00 AMENDMENT HISTORY PUBLISHED DATE REFERENCE DESCRIPTION September 11, 2023 NTB23-070 Original bulletin published
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SEOCONTENT-END
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