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Classification: | Reference: | Date: |
DA23-006 | NTB23-070 | September 11, 2023 |
VOLUNTARY SAFETY RECALL CAMPAIGN
2019-2021 ALTIMA AND 2020-2021 SENTRA; REAR CAMERA
CAMPAIGN ID #: | R23C3 |
APPLIED VEHICLES: | 2019-2021 Altima (L34) – Platinum
2020-2021 Sentra (B18) – All |
INTRODUCTION
Nissan is conducting this voluntary safety recall campaign on certain specific model year 2019-2021 Altima and 2020-2021 Sentra vehicles to inspect the rear camera operation, and if necessary, replace the rear camera. This service will be performed at no charge to the customer for parts or labor.
IDENTIFICATION NUMBER
Nissan has assigned identification number R23C3 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign.
SERVICE PROCEDURE
In PDF Bellow…
PARTS INFORMATION
DESCRIPTION | MODEL | PART NUMBER | QUANTITY |
CAMERA ASSY-BACK VIEW | Altima | 284426CA3B | 1
As needed |
Sentra | 28442-***** (1) | 1
As needed |
(1) Use the EPC and the VIN of the vehicle you are working on to obtain the correct part number.
R23C3 – Rearview Camera Image May Not Display – 2019-2021 Nissan
Altima & 2020-2021 Sentra
R23C3 – Rearview Camera Image May Not Display – 2019-2021 Nissan Altima & 2020-2021 Sentra
Remedy Instructions and TSB
RCRIT-23V628-7506.pdf 4729.143KB
Latest Recalls Documents
- PLUG AND PLAY: The backup camera for car takes only 15 minutes from start to finish installation, just 2 steps: ① First connect the camera and monitor through the 4-pin video power cable made of 3.0MM pure copper that comes with the camera. ② Then plug the backup camera system into the cigarette lighter or USB plug (not included), manual switch, plug and play. Or you can also connect it to the reversing lights only as a reversing use, automatically triggering the reversing image when reversing
- STABLE SIGNAL TRANSMISSION: The LK3 back up camera for cars is superior in signal stability compared to other backup camera kit. It will automatically minimize energy loss during transmission, not only will there be no signal delays, interference, fluctuations or intermittent problems, but also realize the transmission of real-time data, providing you with HD 1080P color images at all times, to ensure safer driving
- WATERPROOF & HIGHLY WEATHER-RESISTANT: The backup camera for truck housing is made of ABS-TC material and also utilizes the latest nano-coating sealing technology with IP69 level waterproof performance, which is able to work perfectly and provide clear images in extreme environments from -22°F to 176°F. It is like a brave guardian, not eroded by any water or fine particles, tenaciously resisting the baptism of wind/rain/dust/high and low temperatures, enhancing the safety index and service life
- ULTRA HD PICTURE: The back up camera systems for car adopts advanced optical anti-shaking technology with SC1346 color image sensor chip to avoid the problem of shaky and blurred images when driving on bumpy roads
- CLEAR NIGHT VISION: Built-in white 6 LEDs, anti-halo chip and 650 filter chip, which will automatically switch to night vision function according to the intensity of the light, providing HD 1080P resolution color images both day and night to ensure your driving safer
- 【Continuous Upgraded 1080P AHD Backup Camera】After launching three car backup cameras, PixelMan further upgrade and launch the new reversing camera PMD2A-S. This car camera use the latest chip special for reversing camera made in Japan, this chip not only has excellent image output, but also has stunning performance under strong light and dark light. Strict in details and only make the best products is what PixelMan pursues. It is also essential to you, isn't it?
- 【Support HD and AHD switching】This upgraded back up camera even supports HD and AHD switching. Each optimization improves the definition, signal stability, waterproof performance, durability, installation, etc. Our vehicle backup camera can be switched to AHD signal output to achieve 1080P display (Under the premise that the screen supports AHD signal).
- 【1/2.7in AHD 1080P Large Chip Adopted in This Reverse Cam】The chip size determines the amount of reversing camera output pixels, compared with 1/4in chip used in ordinary backup cam, the most apparent feature is the enhanced brightness and color saturation besides of the sufficient clarity. The colors become more vivid and true, the increased brightness makes the images more clearly, meanwhile, the night vision effect also be enhanced, you can back the car easily without extra light at night.
- 【170° Wide Angle Optical Glass HD Lens】The lens is the core component of the reverse camera for car. The HD lens used in PMD2A-S wide angle backup camera is very different from ordinary lens in appearance, it has a larger aperture and a stronger sense of technology. High transmittance glass, fish eye appearance, F1.4 aperture, all these features directly determine the wide angle, maximum output pixels and night vision performance of the license plate camera.
- 【Back Up The Car Easily】Whether it is day or night, you can see almost everything behind the car when reversing, PixelMan camera for car reverse will let your driving easier and safer. Isn’t it what you need?
- Excellent License Plate Wired Backup Camera: Designed for car,Pickup Truck,SUV,Minivan and Sedans. Work well on old cars,new cars or used cars.
- Universal Rear View Camera: Suit for 12-24V DC Power, 26ft RCA video cable. Support connectivity with radios, DVD players, OEM navigators, or any display with RCA video inputs.
- Easy to Install: Suit for 12-24V DC Power. Just need to connect camera's power to reversing light, then connect the camera to your radio, screen or monitor by 26ft AV cable. Complete accessories and easy installation save our time.
- Crystal Clear Image & Nice Night Vision: 6 glass lenses, 100% true color reproduction, the latest upgraded chip, generate clear real-time video. 10 LED lights automatically fill the light when powered, get a great color image in the dark for safe reversing and driving.
- Double Bracket: Comes with two brackets, installed perfectly behind the license plate by hidden metal bracket. Additional mounting brackets are also provided for mounting on license plates, car trunks, sides, mirrors etc. Supports flexible & easy installation.
- UPGRADED 4K UHD CLARITY - Experience stunning detail with the front camera's upgrade to 4K UHD (2160p) resolution, paired with a 1080p rear camera. The extra-large 12" display provides 1.5 times the viewing area of a standard mirror, significantly reducing blind spots for enhanced safety.
- LARGER SCREEN & WIDER VIEW - The WOLFBOX G840S mirror camera features a 170° front lens and a 140° rear lens, offering a broader field of view to minimize blind spots during driving and reversing. The smart split-screen function allows simultaneous monitoring of both lenses, while the 2.5D curved screen seamlessly integrates with your vehicle’s interior.
- SUPERIOR NIGHT VISION & IMAGE QUALITY - The G840S mirror dash camera is equipped with an upgraded low-reflectivity LCD to reduce daytime reflections. With incorporated WDR & HDR technology for balanced lighting, and a professional-grade sensor paired with a 6-glass lens for superior image quality, nighttime driving or challenging lighting conditions are handled with ease.
- GPS TRACKING ALL THE TIME - The included external GPS antenna enables real-time GPS data display directly on the dash cam. Easily playback recordings to relive your journey and analyze driving data with precision.
- 24-HOUR PARKING MONITOR - Beyond on-the-road safety with loop recording, the WOLFBOX camera also features a 24-hour parking monitor. Time-lapse mode records at a low frame rate to conserve power and storage while ensuring continuous surveillance of your vehicle. (A hardwire kit is required for parking monitoring.)
- Super HD Day& Night Vision: Our HD Reverse Camera with new upgrade chips and glass lens, supply you HD true color, real time image at day and night. 9 Led lights will be Auto turn off in bright light areas
- Front/Rear View Camera & Guide Line On/Off: You can choose install the backup camera in front or back of your car, keep or move guide line. More flexible. Please Restart your radio again after you cut wire loops, then the image should be correct. IMPORTAT: Please Restart your radio again after you cut wire loops, then the image should be correct
- IP 69K Waterproof : Excellent waterproof design, better sealing technology, so that the backup camera can work good in extreme weather, no matter in Rain/Fog/Snow
- 149° Wide View Angle & Adjustable Lens: 149° wide view angle can meet your vision needs when driving or parking, adjustable camera lens allows you to find the best position, makes you drive safely
- Easy to Install: Easy to install, no need drilling in your car. 8M/26.2ft Long Video cable, also fit for long car, don’t need to buy a extra cable, save money. Fit for 12V Cars, Such as Pickup Truck, SUV, Minivan, Sedans, RV, Trailer and Sedans etc. Not include Screen
- Backup camera with IP69k waterproof IP rate. It designed with fully sealed glue filling craft, you no need to worry about water, fog or mist inside. Caution: please separately order a suitable harness to complete installation if connect it to a factory radio/screen
- Rear view camera with a latest HD 600TVL 1/2.7inch image sensor and horizontal 135 degree super wide viewing angle lens, that's great for you to check the invisible blind spot clearly and make parking safe and simple
- Reverse camera housing is metal,small size and OEM style design(OEM look). Also it is built in multifunctional switching loops function,you can switch it to be front view, also support guide line on/off switching and cut the purple loop to choose a vertical down-ward view from like a tailgate down view(tailgate mounting)
- Backup camera can fit most types of DC 12-24V different length vehicles. Such as Cars, Pickup Trucks, SUVs, Vans, RVs, etc. It with great low light performance (low illumination level: 0.01Lux)
- Customer satisfaction is our top priority. NATIKA offer 24 months replacement warranty,lifetime support guarantee and 7 days-24 hours professional customer service and technical support
- 【Wide-Angle View】 Featuring a 170-degree horizontal field of view, it offers an expansive perspective, broadening the monitoring range and reducing blind spots. This enhances situational awareness, enabling drivers to make more accurate judgments. When assisting with parking in tight spaces, the wide-angle view provides a clearer display of the vehicle's surroundings. Additionally, a single wide-angle camera can replace multiple standard cameras, simplifying installation and wiring.
- 【Panoramic Display】 Through image processing technology, the fisheye lens can correct distorted images into a panoramic view, offering a more intuitive and easier-to-understand visual representation.
- 【High-Definition Imaging】With 600TVL, it delivers excellent performance in low-light conditions, providing clear images even in extremely dim environments, thereby enhancing nighttime driving safety.
- LED Night Vision Car Vehicle Front /Rear View / Side View Camera. Eliminating dangerous blind spots. Protect your car around of Kids and little pets.
- High-definition HD color image camera. Angle adjustable parking aid, 12 night vision LEDs, waterproof, universal mounting. Perfect to install on all sorts of vehicles. perfect clarity and functionality during the rainy day.
- Power supply: DC 12V - video cable connection. A wide camera lens viewing angle makes sure that you can see enough to park and reverse safely.
- You will never have to worry about taking your camera on a bad day as it is very weather resistant and will support you through storms.
- The cable length about 6m(20ft), so it is perfect for most cars. Easy to operate.
- The standout feature of the AHD 1080P Backup Camera is its superior image quality. The AHD (Analog High Definition) technology offers more vibrant colors and sharper contrasts compared to traditional backup cameras, helping you achieve a better view of your surroundings.the camera provides a clear and detailed view of the area behind your vehicle. This ensures that you can easily spot obstacles, pedestrians, or other vehicles while reversing, making parking and maneuvering much safer.
- Designed for durability and practicality, this Backup Camera features a rugged alloy housing, nano waterproof glue filling and high sealing to ensure internal components are isolated from the outside world. Whether you’re driving through a downpour or washing your vehicle, this camera will continue to function reliably, making it a great choice for all seasons. The durable construction also protects the camera from dust, dirt, and other debris that may accumulate on your vehicle.
- The uses a dedicated upgraded chip. The default output of the camera is HD (fit all screens withRCA interface), It can be switched to AHD signal by cutting the control coil.Before switching to AHD, please confirm whether your screensupports AHD (because only a few screens support AHD).
- Wide Viewing Angle/Starlight Night Vision-The backup camera offers a wide-angle lens, allowing you to see a larger area behind your vehicle. This increased visibility helps reduce blind spots, making it easier to detect obstacles or people who may be behind your vehicle that you might not otherwise notice. This is especially beneficial for larger vehicles like SUVs and RVs, where the rear view can be obstructed.
- IMPORTANT NOTICE-This License Plate Backup Camera has a RCA connector, it issuitable for the car original screenwith RCA connector or othermonitor with RCA connectorIt doesn't fit dash cam、mirrorcam、GPS
- 【Significant Upgradation】RAAYOO L002 Backup camera with a LATEST 6pcs FULL glasses large-aperture optical system, you will get crystal realistic view when you backing up in bright or dark light. 170-degree wide angle view for maximum visibility behind your vehicle. Back up with confidence knowing that you are getting the whole picture. No more uncertainties
- 【Metal Housing,Remarkable Waterproof IP69】RAAYOO back up camera for car adopts a sturdy metal housing, support IP69 waterproof IP rate. It designed with fully sealed glue filling craft, so the waterproof effect is better than IP67 and IP68, you absolutely no need to worry about water, fog or mist inside
- 【Effortless Installation】RAAYOO reverse camera comes with 2 brackets supporting 2 installation options, bracket mounting or 18.5mm flush mounting. The cable of our car rear view camera has mini size 4 Pin connector, it is easier to pass through the vehicle body compared to the pervious bigger connector. Our power cord uses very thick copper core wire, it is easier to connect. Installation tools and accessories are included in the package
- 【Removable Guide Lines, Optional Rear/Front View】This rear view camera Built in 2 multifunctional switching loops, default setting is rear view with guide lines. Cut the Green loop: cancel the guide line; Cut the White loop: convert rear view to front view
- 【Installation Tools & Accessories Included】 1 x 26ft Double Shielded Video Wire;1 x 5ft Camera Power Wire; 1 x Camera Mount and Screws; 1 x Panel Removal Tool; 4 x Wire Clamps; 1 x Electrical Tape; 1 x 18.5mm Hole Saw; 5 x Zip ties; 1 x RAAYOO Camera; 1 x COLOR User Manual with Pics
SEOCONTENT-START
Classification: Reference: Date: DA23-006 NTB23-070 September 11, 2023 Bulletins are intended for use by qualified technicians, not ‘do-it-yourselfers’. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. 1/18 VOLUNTARY SAFETY RECALL CAMPAIGN 2019-2021 ALTIMA AND 2020-2021 SENTRA; REAR CAMERA CAMPAIGN ID #: R23C3 APPLIED VEHICLES: 2019-2021 Altima (L34) – Platinum 2020-2021 Sentra (B18) – All Check Service COMM or Dealer Business Systems (DBS) National Service History to confirm campaign eligibility. INTRODUCTION Nissan
is conducting this voluntary safety recall campaign on certain specific model year 2019-2021 Altima and 2020-2021 Sentra vehicles to inspect the rear camera operation, and if necessary, replace the rear camera. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan
has assigned identification number R23C3 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY It is the dealer’s responsibility to check Service COMM or Dealer Business Systems (DBS) National Service History for the campaign status on each vehicle falling within the range of this voluntary safety recall which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in a dealer’s inventory. Federal law requires that new vehicles in dealer inventory which are the subject of a safety recall must be corrected prior to sale. Failure to do so can result in civil penalties by the National Highway Traffic Safety Administration. While federal law applies only to new vehicles, Nissan
strongly encourages dealers to correct any used vehicles in their inventory before they are retailed. 2/18 NTB23-070 REPAIR OVERVIEW Use Service COMM or Dealer Business Systems (DBS) National Service History to confirm this campaign applies (Campaign ID # R23C3) Secure the rear camera wiring harness following the SERVICE PROCEDURE in this campaign End Rear camera image displays normally and is not blurry, distorted or multi-colored Inspect the rear camera image Rear camera image does NOT display normally, is blurry, distorted or multicolored Replace the rear camera following the SERVICE PROCEDURE in this campaign Does the rear camera image display normally and is not blurry, distorted or multicolored? YES NO 3/18 NTB23-070 SERVICE PROCEDURE 1. Clean the rear camera lens using a suitable soft cloth and glass cleaner. 2. Set the parking brake. 3. Turn the ignition ON with the engine OFF. 4. While depressing the brake pedal, shift the transmission to Reverse and check that the camera image is NOT blurry, distorted or multi-colored. Does the rear camera image display normally? (NOT blurry, distorted or multi colored) YES: Rear camera image is displayed normally (NOT blurry, distorted or multi colored). For Altima, perform steps 5-20 on pages 4-12 to secure the rear camera wiring harness. For Sentra, perform steps 21-30 on pages 13-17 to secure the rear camera wiring harness. NO: The rear camera image does not display normally: Replace the rear camera. On Altima, refer to the ESM: DRIVER INFORMATION & MULTIMEDIA > AUDIO, VISUAL & NAVIGATION SYSTEM > REAR VIEW MONITOR SYSTEM > WITH NAVIGATION SYSTEM > REMOVAL AND INSTALLATION > REAR CAMERA > REAR CAMERA: Removal & Installation On Sentra, refer to the ESM: DRIVER INFORMATION & MULTIMEDIA > AUDIO, VISUAL & NAVIGATION SYSTEM > REAR VIEW MONITOR WITH 7” COLOR DISPLAY OR WITH 8” COLOR DISPLAY > REMOVAL AND INSTALLATION > REAR VIEW CAMERA > Removal & Installation 4/18 NTB23-070 Altima Platinum Models HINT: Steps 5-20 on pages 4-12 apply only to Altima Platinum models. Figure 1 Figure 2 Figure 3 5. Remove the trunk lid finisher. a. Using a suitable tool, remove the trunk lid pull handle. b. Release the ten (10) trunk lid finisher clips. c. Release the emergency trunk release cable from the trunk lid finisher and remove the trunk lid finisher. Trunk lid finisher clips (10) Trunk lid pull handle Emergency trunk release cable 5/18 NTB23-070 Figure 4 Figure 5 6. Locate the rear camera wiring harness. 7. Measure 30 mm from the white rear camera wiring harness connector, as shown in Figure 5. Rear camera wiring harness Rear lamp wiring harness White rear camera wiring harness connector 6/18 NTB23-070 Figure 6 Figure 7 8. Starting at approximately 30 mm from the white rear camera wiring harness connector, wrap tape around the rear camera wiring harness and the rear lamp wiring harness to secure them together, for a width of 20 mm. Wrap tape here Rear camera wiring harness and rear lamp wiring harness taped together here 7/18 NTB23-070 Figure 8 Figure 9 9. Measure 35 mm down from where the rear camera wiring harness connects to the rear camera, as shown in Figure 8 and Figure 9. Rear camera wiring harness Wrap tape here Rear camera wiring harness 8/18 NTB23-070 Figure 10 Figure 11 10. Grasp the rear camera wiring harness and the rear lamp wiring harness, and hold them together, as shown in Figure 10. 11. Starting at the 35 mm measurement that was taken in step 9, wrap tape around the rear camera wiring harness and the rear lamp wiring harness to secure them together, for a width of 20 mm. Rear lamp wiring harness Wrap tape here Rear camera wiring harness 9/18 NTB23-070 Figure 12 Figure 13 12. Locate the gray wiring harness retainer shown in Figure 12. 13. Measure approximately 15 mm from the gray wiring harness retainer, as shown in Figure 13. Gray wiring harness retainer Gray wiring harness retainer 10/18 NTB23-070 Figure 14 Figure 15 14. Starting at approximately 15 mm from the gray wiring harness retainer, wrap tape around the rear camera wiring harness and the rear lamp wiring harness to secure them together, for a width of 20 mm. 15. Place one (1) wire tie securely around the wiring harnesses where they were taped together in step 8 on page 6, as shown in Figure 15. Wire tie Wrap tape here 11/18 NTB23-070 Figure 16 Figure 17 16. Place one (1) wire tie securely around the wiring harnesses where they were taped together in step 11 on page 8, as shown in Figure 16. 17. Place one (1) wire tie securely around the wiring harnesses where they were taped together in step 14 on page 10, as shown in Figure 17. Wire tie Wire tie 12/18 NTB23-070 Figure 18 19. Reinstall the trunk lid finisher in the reverse order of removal. 20. Check the rear camera operation by repeating steps 2–4 on page 3. If the rear camera image displays normally, continue to CLAIMS INFORMATION on the last page. If the rear camera image does not display normally, replace the rear camera. o Refer to the ESM: DRIVER INFORMATION & MULTIMEDIA > AUDIO, VISUAL & NAVIGATION SYSTEM > REAR VIEW MONITOR SYSTEM > WITH NAVIGATION SYSTEM > REMOVAL AND INSTALLATION > REAR CAMERA > REAR CAMERA: Removal & Installation 18. Cut the excess off from the wire ties using a suitable tool. 13/18 NTB23-070 Sentra Models HINT: Steps 21-30 on pages 13-17 apply only to Sentra models. Figure 19 Figure 20 21. Remove the trunk lid finisher. a. Release the twelve (12) trunk lid finisher clips. b. Release the emergency trunk release cable from the trunk lid finisher and remove the trunk lid finisher. 22. Remove the four (4) trunk lid dampener bolts, and then remove the trunk lid dampener. Trunk lid finisher clips (12) Trunk lid dampener 14/18 NTB23-070 Figure 21 Figure 22 23. Locate the rear camera wiring harness. 24. Measure 40 mm down from the top of the rear camera wiring harness foam. Rear camera wiring harness Rear camera wiring harness foam (top) 15/18 NTB23-070 Figure 23 Figure 24 25. Starting at the top of the rear camera wiring harness foam, wrap tape around the rear camera wiring harness and the rear lamp wiring harness for a length of 40 mm, as shown in Figure 23 and Figure 24. Rear camera wiring harness foam (top) Rear camera wiring harness and rear lamp wiring harness taped together 16/18 NTB23-070 Figure 25 Figure 26 26. Place two (2) wire ties securely around the taped section, as shown in Figure 25. 27. Cut the excess off from the wire ties using a suitable tool. Wire ties Wire ties 17/18 NTB23-070 28. Reinstall the trunk lid dampener. Trunk lid dampener bolt torque: 8.0 N•m (0.82 kg-m, 71 in-lb) 29. Reinstall the trunk lid finisher in the reverse order of removal. 30. Check the rear camera operation by repeating steps 2–4 on page 3. If the rear camera image displays normally, continue to CLAIMS INFORMATION on the last page. If the rear camera image does not display normally, replace the rear camera. o Refer to the ESM: DRIVER INFORMATION & MULTIMEDIA > AUDIO, VISUAL & NAVIGATION SYSTEM > REAR VIEW MONITOR WITH 7” COLOR DISPLAY OR WITH 8” COLOR DISPLAY > REMOVAL AND INSTALLATION > REAR VIEW CAMERA > Removal & Installation 18/18 NTB23-070 PARTS INFORMATION DESCRIPTION MODEL PART NUMBER QUANTITY CAMERA ASSY-BACK VIEW Altima 284426CA3B 1 As needed Sentra 28442-***** (1) 1 As needed (1) Use the EPC and the VIN of the vehicle you are working on to obtain the correct part number. CLAIMS INFORMATION Submit a “CM” line claim using the following claims coding: CAMPAIGN (“CM”) ID DESCRIPTION OP CODE FRT R23C3 Inspect camera image and secure wiring harness (camera image OK) R23C30 0.3 Inspect camera image and replace camera (camera image NG) R23C31 0.6 EXPENSE CODE EXPENSE CODE DESCRIPTION MAX AMOUNT 041 Supplies $2.00 AMENDMENT HISTORY PUBLISHED DATE REFERENCE DESCRIPTION September 11, 2023 NTB23-070 Original bulletin published
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