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Classification: | Reference: | Date: |
DA23-006 | NTB23-070 | September 11, 2023 |
VOLUNTARY SAFETY RECALL CAMPAIGN
2019-2021 ALTIMA AND 2020-2021 SENTRA; REAR CAMERA
CAMPAIGN ID #: | R23C3 |
APPLIED VEHICLES: | 2019-2021 Altima (L34) – Platinum
2020-2021 Sentra (B18) – All |
INTRODUCTION
Nissan is conducting this voluntary safety recall campaign on certain specific model year 2019-2021 Altima and 2020-2021 Sentra vehicles to inspect the rear camera operation, and if necessary, replace the rear camera. This service will be performed at no charge to the customer for parts or labor.
IDENTIFICATION NUMBER
Nissan has assigned identification number R23C3 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign.
SERVICE PROCEDURE
In PDF Bellow…
PARTS INFORMATION
DESCRIPTION | MODEL | PART NUMBER | QUANTITY |
CAMERA ASSY-BACK VIEW | Altima | 284426CA3B | 1
As needed |
Sentra | 28442-***** (1) | 1
As needed |
(1) Use the EPC and the VIN of the vehicle you are working on to obtain the correct part number.
R23C3 – Rearview Camera Image May Not Display – 2019-2021 Nissan Altima & 2020-2021 Sentra
R23C3 – Rearview Camera Image May Not Display – 2019-2021 Nissan Altima & 2020-2021 Sentra
Remedy Instructions and TSB
RCRIT-23V628-7506.pdf 4729.143KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V628&docType=RCL
- 【Plug and Play】The backup camera for car takes only 15 minutes from start to finish installation, just 2 steps: ① First connect the camera and monitor through the 4-pin video power cable made of 3.0MM pure copper that comes with the camera. ② Then plug the reverse camera system into the cigarette lighter or USB plug (not included), manual switch, plug and play. Or you can also connect it to the reversing lights only as a reversing use, automatically triggering the reversing image when reversing.
- 【Stable Signal Transmission】 The wired backup camera kit is superior in signal stability compared to the wireless backup camera. The backup camera for truck will automatically minimize energy loss during transmission, not only will there be no signal delays, interference, fluctuations or intermittent problems, but also realize the transmission of real-time data, providing you with HD 1080P color images at all times, to ensure safer driving.
- 【100% Waterproof】The back up camera for cars housing is made of ABS-TC material and also utilizes the latest nano-coating sealing technology with IP69 level waterproof performance, which is able to work perfectly and provide clear images in extreme environments from -22°F to 176°F. This back up camera is like a brave guardian, not eroded by any water or fine particles, tenaciously resisting the baptism of wind/rain/dust/high and low temperatures, enhancing the safety index and service life.
- 【Ultra HD Picture Quality & Night Vision】The truck backup camera adopts advanced optical anti-shaking technology with SC1346 color image sensor chip to avoid the problem of shaky and blurred images when driving on bumpy roads. The rear view camera has 6 built-in white LEDs, anti-halo chip and 650 filter chip, which will automatically switch to night vision function according to the intensity of the light, providing HD 1080P resolution color images both day and night to ensure your driving safer.
- 【Latest Design】The car backup camera housing is made of ABS+PC metal raw material with 4.3 inch LCD display, easier to use than 7 inch and 5 inch, image is more focused and clearer, the weight won't look bulky and won't block the driver's view in front. The reverse camera for car suction cup bracket is made of ABS+TPU material, 360° rotating design, more stable than normal bracket to mount the display on dashboard or windshield, won't melt and fall off even after long time use and sunlight.
- [ Easy to Install ]: S01 back up camera systems for car only takes 30 minutes from start to finish for installation with our plug-and-play system, saving you time and cost.
- [ Stable Signal ]: As a wired backup camera kit, there are no issues with signal instability like other backup camera for car may have, ensuring real-time transmission.
- [ HD 1080P Image ]: The backup camera for truck with 4.3inch screen features HD 1080P pixels and performs exceptionally well during both daytime and nighttime, delivering crystal-clear images.
- [ 100% Waterproof reverse camera for car ]: With an IP69 waterproof certification, this back up camera systems for truck can withstand even the harshest weather conditions and continue to function perfectly.
- [ DIY Guidelines ]: The backup cameras for vehicles can adjust the guidelines both vertically and horizontally in terms of width and narrowness to suit the camera's installation location, ensuring precise reversing security.
- Excellent License Plate Wired Backup Camera: Designed for car,Pickup Truck,SUV,Minivan and Sedans. Work well on old cars,new cars or used cars.
- Universal Rear View Camera: Suit for 12-24V DC Power, 26ft RCA video cable. Support connectivity with radios, DVD players, OEM navigators, or any display with RCA video inputs.
- Crystal Clear Image & Nice Night Vision: 6 glass lenses, 100% true color reproduction, the latest upgraded chip, generate clear real-time video. 10 LED lights automatically fill the light when powered, get a great color image in the dark for safe reversing and driving.
- Easy to Install: Suit for 12-24V DC Power. Just need to connect camera's power to reversing light, then connect the camera to your radio, screen or monitor by 26ft AV cable. Complete accessories and easy installation save our time.
- IP69K Waterproof Camera: The camera is made of hard metal housing high-density impermeable material with efficient dustproof, shockproof and waterproof performance to ensure the camera lasts for a long time.
- Backup camera with IP69K waterproof IP rate.It designed with fully sealed glue filling craft, so it waterproof function is better than IP67 and IP68, you absolutely no need to worry about water, fog or mist inside. NOTE: please separately order a suitable harness to complete installation if connect it to a factory radio/screen.
- Rear view camera with a latest HD 600TVL 1/2.7inch image sensor and 170 degree super wide viewing angle lens, that's great for you to check the invisible blind spot clearly and make parking safe and simple.
- Reverse camera housing is metal,small size and OEM style design. Also it is built in multifunctional switching loops function,you can switch it to be front view, also support guide line on/off switching and cut the purple loop to choose a vertical down-ward view from like a tailgate down view(tailgate mounting).
- Backup camera can fit most types of DC 12-24V different length vehicles. Such as Cars, Pickup Trucks, SUVs, Vans, RVs, etc. It with great night vision (low illumination level: 0.01Lux).
- Customer satisfaction is our top priority. NATIKA offer 30 days money back guarantee,24 months replacement warranty,lifetime support guarantee and 7 days-24 hours professional customer service and technical support.
- 【Ultra HD Screen & Accurate Color】The backup camera is designed to eliminate blind spots and avoid obstacles when reversing. 680P Ultra HD picture shows a clear image for the driver. No more annoying blurry discoloration screen and picture, and displays the most ideal road condition.
- 【12 LED & Superior Night Version】12 LED super bright lights illuminates the images when daylight is low, and greatly enhances night vision with sharp images. The sensor will turn on the light automatically when you activate the reverse gear, which gives you the best view for parking.
- 【IP68 Waterproof & 140° View Adjustable Angle】The camera will be protected from powerful jets of water from any direction, such as rain and a car wash. Works well in extreme weather. Adjustable vertical 140° perfect viewing angle, which allows you to adjust the camera to a position that’s best for you, effectively reducing the accident rate.
- 【2 in1 Installation & Tools Included】Camera can be installed on license plate frame, or mounted on back, front, and side based on your preference. The camera or its mounting bracket will not take a lot of space on your license plate. Suitable for most 12V-24V vehicles, such as Jeeps, SUV, RV, VAN, etc.
- 【Best Customer Service】INCLAKE backup camera is guaranteed to provide a safe road trip.Feel free to contact us if you have any issues with the item.
- 【Continuous Upgraded 1080P AHD Backup Camera】After launching three car backup cameras, PixelMan further upgrade and launch the new reversing camera PMD2A-S. This car camera use the latest chip special for reversing camera made in Japan, this chip not only has excellent image output, but also has stunning performance under strong light and dark light. Strict in details and only make the best products is what PixelMan pursues. It is also essential to you, isn't it?
- 【Support HD and AHD switching】This upgraded back up camera even supports HD and AHD switching. Each optimization improves the definition, signal stability, waterproof performance, durability, installation, etc. Our vehicle backup camera can be switched to AHD signal output to achieve 1080P display (Under the premise that the screen supports AHD signal).
- 【1/2.7in AHD 1080P Large Chip Adopted in This Reverse Cam】The chip size determines the amount of reversing camera output pixels, compared with 1/4in chip used in ordinary backup cam, the most apparent feature is the enhanced brightness and color saturation besides of the sufficient clarity. The colors become more vivid and true, the increased brightness makes the images more clearly, meanwhile, the night vision effect also be enhanced, you can back the car easily without extra light at night.
- 【170° Wide Angle Optical Glass HD Lens】The lens is the core component of the reverse camera for car. The HD lens used in PMD2A-S wide angle backup camera is very different from ordinary lens in appearance, it has a larger aperture and a stronger sense of technology. High transmittance glass, fish eye appearance, F1.4 aperture, all these features directly determine the wide angle, maximum output pixels and night vision performance of the license plate camera.
- 【Back Up The Car Easily】Whether it is day or night, you can see almost everything behind the car when reversing, PixelMan camera for car reverse will let your driving easier and safer. Isn’t it what you need?
- 2K Clear Iamge: 7'' High Resolution monitor with built-in CMOS upgrade chip provides vivid images. Designed for Car, Pickup Truck, SUV, RVs, Minivan, Sedans etc.
- Easy Installation: Camera system is powered by car charger - a simple plug and play. The screen is mounted on the windshield or desktop for easy viewing, and camera can be hidden under the license plate.
- Night Vision Camera: 10 LED lights of the upgraded reversing camera automatically light up at night, equipped with 6 glass lens, continuously provide high-definition images to ensure night-time driving safety.
- IP69K Waterproof: The camera housing is made of high-density impermeable material with efficient dustproof, shockproof and waterproof performance to ensure the camera longevity and durability.
- Powerful System: Used as a front or rear camera, camera equipped with DIY reversing line and mir-flip function. Also with adjustable brightness, contrast, saturation, tint and language for a perfect viewing experience.
- ►【Easy Installation in 8 Mins】The waterproof camera and HD monitor are powered by one power supply, No need to power the camera and monitor separately, just connect the monitor to a cigarette lighter adapter/Acc/fuse etc, then wire the camera and monitor. Plug and Play - Much less installation effort than wireless rear camera systems.
- ►【Wired Back up Camera, Stable Signal Transmission】The wired reversing camera kit has more stable transmission and will not lose signal at any time. If your wireless backup camera is always intermittent and delayed, a wired camera is a reliable companion for every drive. The rv backup camera connects directly to the monitor via a 66ft cable and is widely used on trailer, truck, tractor, bus, rv, van, suv and more.
- ►【Clear Night Vision & 150° Non-fisheye distortion camera】True IR night vision greatly enhances the image, and the back up camera works even with minimal light around, allowing you to identify objects in the dark. 150 Degree Wide Viewing Angle - Non-fisheye distortion camera, great for lane changing and nighttime backing up and parking in narrow alleys.
- ►【7 inch IPS HD Monitor & Anti-Glare Sunshade】The 7" IPS display offers clearer and more vibrant color images, along with a wider viewing angle that maintains image consistency from various directions. Compare other screens, it reduces glare and flicker during long drives, making it easier on the eyes. Additionally, the backup camera for truck includes a sunshade for improved visibility in strong sunlight.
- ►【"Real Neck Saver" with Parking Guidelines and Image Flip】Reliable parking lines and image flip for fast and perfect reversing without having to turn around all the time, no more neck pain. Even if you sometimes have trouble figuring out the steering, just switch to the "mirror" view on the monitor, making you at ease when reversing.
- Wide Angle - 170-degree wide angle view for maximum visibility behind your vehicle. Back up with confidence knowing that you are getting the whole picture. No more uncertainties!
- Resolution - With a resolution of 640 x 480, you will be sure to see everything in crisp, clear detail
- Guide Distance - Unique distance guide lines on the image repeat object’s distortion and help to control the distance to obstacles from any angle
- Visibility - The LPCB40 Has a Lux rating of 0.5 so that the camera can see better in the dark. For example, a camera with a 0.5 Lux rating is much better in low light conditions than a camera with a 1.0 Lux rating
- Weatherproof - Specially outfitted for the elements with an IP68 rating, this backup camera laughs at a forecast with a rainy outlook. The internal parts are protected against water and moisture, making it a great choice for peace of mind driving
- 【Significant Upgradation】When we design this car backup camera, we not only require the outstanding images, but also the stunning performance in bright or dark light. Signal stability, waterproofness, durability, installation,etc. are all greatly improved.PixelMan back up camera will assist you get a pleasant drive, this car rear camera is indispensable for you,isn't it?
- 【Powerful Sensor Chip and Precise Lens】PixelMan car rear camera adopts superb 1/2.7 inch large sensor chip made in Japan,170 degree wide view angle fisheye lens,1.4mm aperture,plus the noise reduction and powerful image processing capability,all this ensure excellent images in various light environment. PixelMan rearview camera for car uses pure copper shielded cable which enhances the signal stability during long-distance transmission.
- 【Metal Housing,Remarkable Waterproof IP69】PixelMan reversing camera for license plate adopts a sturdy metal housing,and Nano sealant infusion, our rear camera can be even immersed into water for one year without worrying about, this is unmatched by backup camera with plastic housing, because the plastic will age more speedy due to thermal expansion and contraction.
- 【Effortless Installation】PixelMan reverse backup camera comes with 2 brackets supporting 2 installation options. The license plate bracket can realize the hidden installation. The cable of our car rear view camera has mini size 4 Pin connector, it is easier to pass through the vehicle body compared to the bigger RCA connector. Our power cord uses very thick copper core wire, it is easier to connect. Installation tools and accessories are included in the package.
- 【Three Years After-sales Support】Each of our license plate backup cameras has been tested, any question after receiving this rear view camera, contact our Customer Care according to your user manual, and we will respond fast. 30 days refund and 36 months replacement, we never let you has any loss, please order it with confidence!
Last update on 2024-04-24 / Affiliate links / Images from Amazon Product Advertising API
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SEOCONTENT-START
Classification: Reference: Date: DA23-006 NTB23-070 September 11, 2023 Bulletins are intended for use by qualified technicians, not ‘do-it-yourselfers’. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. 1/18 VOLUNTARY SAFETY RECALL CAMPAIGN 2019-2021 ALTIMA AND 2020-2021 SENTRA; REAR CAMERA CAMPAIGN ID #: R23C3 APPLIED VEHICLES: 2019-2021 Altima (L34) – Platinum 2020-2021 Sentra (B18) – All Check Service COMM or Dealer Business Systems (DBS) National Service History to confirm campaign eligibility. INTRODUCTION Nissan is conducting this voluntary safety recall campaign on certain specific model year 2019-2021 Altima and 2020-2021 Sentra vehicles to inspect the rear camera operation, and if necessary, replace the rear camera. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification number R23C3 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY It is the dealer’s responsibility to check Service COMM or Dealer Business Systems (DBS) National Service History for the campaign status on each vehicle falling within the range of this voluntary safety recall which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in a dealer’s inventory. Federal law requires that new vehicles in dealer inventory which are the subject of a safety recall must be corrected prior to sale. Failure to do so can result in civil penalties by the National Highway Traffic Safety Administration. While federal law applies only to new vehicles, Nissan strongly encourages dealers to correct any used vehicles in their inventory before they are retailed. 2/18 NTB23-070 REPAIR OVERVIEW Use Service COMM or Dealer Business Systems (DBS) National Service History to confirm this campaign applies (Campaign ID # R23C3) Secure the rear camera wiring harness following the SERVICE PROCEDURE in this campaign End Rear camera image displays normally and is not blurry, distorted or multi-colored Inspect the rear camera image Rear camera image does NOT display normally, is blurry, distorted or multicolored Replace the rear camera following the SERVICE PROCEDURE in this campaign Does the rear camera image display normally and is not blurry, distorted or multicolored? YES NO 3/18 NTB23-070 SERVICE PROCEDURE 1. Clean the rear camera lens using a suitable soft cloth and glass cleaner. 2. Set the parking brake. 3. Turn the ignition ON with the engine OFF. 4. While depressing the brake pedal, shift the transmission to Reverse and check that the camera image is NOT blurry, distorted or multi-colored. Does the rear camera image display normally? (NOT blurry, distorted or multi colored) YES: Rear camera image is displayed normally (NOT blurry, distorted or multi colored). For Altima, perform steps 5-20 on pages 4-12 to secure the rear camera wiring harness. For Sentra, perform steps 21-30 on pages 13-17 to secure the rear camera wiring harness. NO: The rear camera image does not display normally: Replace the rear camera. On Altima, refer to the ESM: DRIVER INFORMATION & MULTIMEDIA > AUDIO, VISUAL & NAVIGATION SYSTEM > REAR VIEW MONITOR SYSTEM > WITH NAVIGATION SYSTEM > REMOVAL AND INSTALLATION > REAR CAMERA > REAR CAMERA: Removal & Installation On Sentra, refer to the ESM: DRIVER INFORMATION & MULTIMEDIA > AUDIO, VISUAL & NAVIGATION SYSTEM > REAR VIEW MONITOR WITH 7” COLOR DISPLAY OR WITH 8” COLOR DISPLAY > REMOVAL AND INSTALLATION > REAR VIEW CAMERA > Removal & Installation 4/18 NTB23-070 Altima Platinum Models HINT: Steps 5-20 on pages 4-12 apply only to Altima Platinum models. Figure 1 Figure 2 Figure 3 5. Remove the trunk lid finisher. a. Using a suitable tool, remove the trunk lid pull handle. b. Release the ten (10) trunk lid finisher clips. c. Release the emergency trunk release cable from the trunk lid finisher and remove the trunk lid finisher. Trunk lid finisher clips (10) Trunk lid pull handle Emergency trunk release cable 5/18 NTB23-070 Figure 4 Figure 5 6. Locate the rear camera wiring harness. 7. Measure 30 mm from the white rear camera wiring harness connector, as shown in Figure 5. Rear camera wiring harness Rear lamp wiring harness White rear camera wiring harness connector 6/18 NTB23-070 Figure 6 Figure 7 8. Starting at approximately 30 mm from the white rear camera wiring harness connector, wrap tape around the rear camera wiring harness and the rear lamp wiring harness to secure them together, for a width of 20 mm. Wrap tape here Rear camera wiring harness and rear lamp wiring harness taped together here 7/18 NTB23-070 Figure 8 Figure 9 9. Measure 35 mm down from where the rear camera wiring harness connects to the rear camera, as shown in Figure 8 and Figure 9. Rear camera wiring harness Wrap tape here Rear camera wiring harness 8/18 NTB23-070 Figure 10 Figure 11 10. Grasp the rear camera wiring harness and the rear lamp wiring harness, and hold them together, as shown in Figure 10. 11. Starting at the 35 mm measurement that was taken in step 9, wrap tape around the rear camera wiring harness and the rear lamp wiring harness to secure them together, for a width of 20 mm. Rear lamp wiring harness Wrap tape here Rear camera wiring harness 9/18 NTB23-070 Figure 12 Figure 13 12. Locate the gray wiring harness retainer shown in Figure 12. 13. Measure approximately 15 mm from the gray wiring harness retainer, as shown in Figure 13. Gray wiring harness retainer Gray wiring harness retainer 10/18 NTB23-070 Figure 14 Figure 15 14. Starting at approximately 15 mm from the gray wiring harness retainer, wrap tape around the rear camera wiring harness and the rear lamp wiring harness to secure them together, for a width of 20 mm. 15. Place one (1) wire tie securely around the wiring harnesses where they were taped together in step 8 on page 6, as shown in Figure 15. Wire tie Wrap tape here 11/18 NTB23-070 Figure 16 Figure 17 16. Place one (1) wire tie securely around the wiring harnesses where they were taped together in step 11 on page 8, as shown in Figure 16. 17. Place one (1) wire tie securely around the wiring harnesses where they were taped together in step 14 on page 10, as shown in Figure 17. Wire tie Wire tie 12/18 NTB23-070 Figure 18 19. Reinstall the trunk lid finisher in the reverse order of removal. 20. Check the rear camera operation by repeating steps 2–4 on page 3. If the rear camera image displays normally, continue to CLAIMS INFORMATION on the last page. If the rear camera image does not display normally, replace the rear camera. o Refer to the ESM: DRIVER INFORMATION & MULTIMEDIA > AUDIO, VISUAL & NAVIGATION SYSTEM > REAR VIEW MONITOR SYSTEM > WITH NAVIGATION SYSTEM > REMOVAL AND INSTALLATION > REAR CAMERA > REAR CAMERA: Removal & Installation 18. Cut the excess off from the wire ties using a suitable tool. 13/18 NTB23-070 Sentra Models HINT: Steps 21-30 on pages 13-17 apply only to Sentra models. Figure 19 Figure 20 21. Remove the trunk lid finisher. a. Release the twelve (12) trunk lid finisher clips. b. Release the emergency trunk release cable from the trunk lid finisher and remove the trunk lid finisher. 22. Remove the four (4) trunk lid dampener bolts, and then remove the trunk lid dampener. Trunk lid finisher clips (12) Trunk lid dampener 14/18 NTB23-070 Figure 21 Figure 22 23. Locate the rear camera wiring harness. 24. Measure 40 mm down from the top of the rear camera wiring harness foam. Rear camera wiring harness Rear camera wiring harness foam (top) 15/18 NTB23-070 Figure 23 Figure 24 25. Starting at the top of the rear camera wiring harness foam, wrap tape around the rear camera wiring harness and the rear lamp wiring harness for a length of 40 mm, as shown in Figure 23 and Figure 24. Rear camera wiring harness foam (top) Rear camera wiring harness and rear lamp wiring harness taped together 16/18 NTB23-070 Figure 25 Figure 26 26. Place two (2) wire ties securely around the taped section, as shown in Figure 25. 27. Cut the excess off from the wire ties using a suitable tool. Wire ties Wire ties 17/18 NTB23-070 28. Reinstall the trunk lid dampener. Trunk lid dampener bolt torque: 8.0 N•m (0.82 kg-m, 71 in-lb) 29. Reinstall the trunk lid finisher in the reverse order of removal. 30. Check the rear camera operation by repeating steps 2–4 on page 3. If the rear camera image displays normally, continue to CLAIMS INFORMATION on the last page. If the rear camera image does not display normally, replace the rear camera. o Refer to the ESM: DRIVER INFORMATION & MULTIMEDIA > AUDIO, VISUAL & NAVIGATION SYSTEM > REAR VIEW MONITOR WITH 7” COLOR DISPLAY OR WITH 8” COLOR DISPLAY > REMOVAL AND INSTALLATION > REAR VIEW CAMERA > Removal & Installation 18/18 NTB23-070 PARTS INFORMATION DESCRIPTION MODEL PART NUMBER QUANTITY CAMERA ASSY-BACK VIEW Altima 284426CA3B 1 As needed Sentra 28442-***** (1) 1 As needed (1) Use the EPC and the VIN of the vehicle you are working on to obtain the correct part number. CLAIMS INFORMATION Submit a “CM” line claim using the following claims coding: CAMPAIGN (“CM”) ID DESCRIPTION OP CODE FRT R23C3 Inspect camera image and secure wiring harness (camera image OK) R23C30 0.3 Inspect camera image and replace camera (camera image NG) R23C31 0.6 EXPENSE CODE EXPENSE CODE DESCRIPTION MAX AMOUNT 041 Supplies $2.00 AMENDMENT HISTORY PUBLISHED DATE REFERENCE DESCRIPTION September 11, 2023 NTB23-070 Original bulletin published
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