PC994 – Incorrectly Adjusted Headlights – 2022-2024 Infiniti QX60

December 4, 2023 NHTSA CAMPAIGN NUMBER: 23V814000

Incorrectly Adjusted Headlights

Incorrectly adjusted headlights can reduce visibility, increasing the risk of a crash.

 

NHTSA Campaign Number: 23V814000

Manufacturer NissaneBay logo North America, Inc.

Components EXTERIOR LIGHTING

Potential Number of Units Affected 20,051

 

Summary

NissaneBay logo North America, Inc. (NissaneBay logo) is recalling certain 2022-2024 InfinitieBay logo QX60 vehicles. When driving at certain high speeds, the Adaptive Front-Light System (AFS) may incorrectly adjust the headlights downward.

 

Remedy

Dealers will reconfigure the Intelligent Power Distribution Module (IPDM) settings, free of charge. Owner notification letters are expected to be mailed January 12, 2024. Owners may contact NissaneBay logo customer service at 1-800-867-7669. NissaneBay logo’s number for this recall is PC994.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Infinity has a Recall

 


Description of the Defect:

On affected QX60 vehicles, the Adaptive Front-Light System (AFS) function was inadvertently configured using an incorrect tilt value. As a result, when vehicle speed is over 81 mph (130 km/h), if the headlights are in “AUTO” mode, the AFS configuration on affected vehicles will adjust the headlamps to their greatest downward angle once the target speed is hit and maintained until the speed is lowered below 81 mph (130 km/h). In this condition, the customer may experience reduced visibility potentially increasing the risk of a collision.

 

Chronology of Principal Events:

December 28, 2022 – NissaneBay logo received a customer complaint on a MY2022 INFINITIeBay logo QX60 alleging the headlamp aim adjusted downward automatically while driving at high speeds. NissaneBay logo initiated an investigation.

June 2023 through July 2023 – During the investigation, NissaneBay logo discovered the vehicle tilt offset of the Adaptive Front-Light System (AFS) feature was inadvertently mis-configured within the Intelligent Power Distribution Module (IPDM). While the headlamps are in AUTO mode, if the vehicle exceeds 81 mph (130 km/h), the IPDM switches the headlamp leveling system to highway mode but due to the incorrect configuration of the vehicle tilt, the headlamps are adjusted to the greatest downward angle. Changing the headlamp switch from “AUTO” to “ON” or reducing the vehicle speed to below 81 mph (130 km/h) returns the headlamp aim.

August 2023 through September 2023 – NissaneBay logo investigated the potential effect of the condition during in-vehicle testing during low ambient light conditions and in rural areas.

October 2023 through November 2023 – The in-vehicle testing found that reduced visibility may occur at highway speeds above 81 mph under certain low ambient light driving conditions.

November 27, 2023 – NissaneBay logo decided to conduct a Voluntary Safety Recall of all potentially affected vehicles.

NissaneBay logo is aware of fourteen (14) warranty claims from January 10, 2022 to October 26, 2023 related to the subject condition. No accidents or injuries have been reported.

 

Description of Corrective Action:

Retailers will be notified of the recall beginning December 12, 2023. Beginning on January 12, 2024, owners of all potentially affected vehicles will be notified to bring their QX60 to an INFINITIeBay logo retailer for repair. Retailers will be instructed to reconfigure the IPDM settings to the correct AFS parameters. All repairs will be performed free of charge for parts and labor and may take up to a half (0.5) hour to complete.

NissaneBay logo will not include a statement in the Part 577 owner notification concerning reimbursement for the cost of obtaining a pre-notification remedy since the subject vehicles are under warranty.

 


3 Affected Products

Vehicle

MAKEMODELYEAR
INFINITIeBay logoQX602022-2024

 


3 Associated Documents

Defect Notice 573 Report

RCLRPT-23V814-6790.PDF 214.438KB

 


Recall Acknowledgement

RCAK-23V814-7576.pdf 645.409KB

 


December 4, 2023 DEFECT INFORMATION REPORT

RMISC-23V814-7047.pdf 264.868KB

 


Latest Recalls Documents

For the Latest and Most recent Recall Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V814&docType=RCL

 


 

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