PM752, PM753, PM754 – Voluntary Safety Recall Campaign – Side Curtain Air Bag – 2018 Nissan Versa Note

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NHTSA Campaign Number: 17V837 PM752, PM753, PM754
Manufacturer Nissan North America, Inc.
Components AIR BAGS
Potential Number of Units Affected 111

 

Inflator Component may Detach/FMVSS 214, 226

If the component detaches during deployment, it may enter the passenger compartment and be a projectile within the vehicle cabin, increasing the risk of injury.

 

Summary

Nissan North America, Inc. (Nissan) is recalling certain 2018 Nissan Versa Note vehicles. During deployment of the side curtain air bag, a component of the air bag inflator may detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 214, “Side Impact Protection,” and 226, “Ejection Mitigation.”

 

Remedy

Nissan will notify owners, and dealers will replace the side curtain air bags, free of charge. The recall began February 13, 2018. Owners may contact Nissan customer service at 1-800-647-7261.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Nissan has a Recall

 


CAMPAIGN
BULLETIN

SAFETY RECALL

 

Side Curtain Air Bag
Voluntary Safety Recall Campaign

 

Reference: PM752, PM753, PM754
Date: February 9, 2018

 

Attention: Dealer Principal, Sales, Service & Parts Managers

UPDATE February 9, 2018
Please discard earlier versions of this bulletin
The announcement from December 22, 2017 has been revised to include:

  • Campaign repair bulletins NTB18-010, NTB18-011 and NTB18-012 have been developed and are now available on NNAnet, ASIST, and Dealer360.
  • Dealers may place an SVC order on DBS to obtain parts as needed beginning February 9, 2018 at 9:00 AM CST.

 

IMPORTANT:  It is a violation of Federal law for retailers to sell or deliver vehicles in their inventory covered by this notification until the campaign action is performed. 

Campaign
ID/Repair
Affected
Models/Years:
Affected
Population:
Dealer
Inventory:
SERVICE COMM
Activation date:
Stop Sale
In Effect
PM752
(LH Only)
 

2018 Versa Note (E12)

46 14 December 22, 2017 YES
PM753
(RH Only)
44 13
PM754
(Both RH & LH)
21 11

 

 

***** Campaign Summary *****

Nissan is conducting a voluntary safety recall campaign to replace the right, left, or both side curtain air bag assemblies on specific MY2018 Nissan Versa Note (E12) vehicles.  Due to a supplier manufacturing issue that has been corrected, a small number of vehicles may have been equipped with side curtain air bag assemblies containing inflators that do not meet specification.  The top hat diffuser may detach from the inflator, resulting in an improper deployment during a crash.

 

Note:  This recall is not related to the Takata Air Bag Inflator Recall.  

 

***** What Dealers Should Do**** 

  1. Verify if vehicles are affected by this Voluntary Safety Recall Campaign using the following Service Comm I.D. :
    • PM752 (LH replacement required only)
    • PM753 (RH replacement required only)
    • PM754 (Both RH and LH replacement required)
      • New vehicles in dealer inventory can be also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign).
        • Refer to NPSB 15-460 for additional information 
  1. Dealers should not sell, lease, trade, rent or loan any vehicles in dealer inventory affected by this recall campaign until after the vehicle has been repaired.
  1. If a retailed vehicle affected by any of the listed campaign IDs visits the dealer for service, the dealer should inform the customer about the recall campaign and communicate that remedy parts are not yet available.
    • After the customer is informed, retail customers can continue to drive their vehicle at their discretion.
    • Rental is covered under the campaign until parts become available for those customers that are uncomfortable continuing to drive their vehicle until parts are available. Nissan will provide rental claims information by January 20, 2018.
  2. Dealers should use the appropriate campaign repair bulletin to remedy any vehicles subject
    to this campaign:

    • PM752 – NTB18-011
    • PM753 – NTB18-012
    • PM754 – NTB18-010
  3. Once repaired, dealers should submit the claim, using the claims coding provided, and release the vehicle.

 

***** Release Schedule *****

Parts
  • Dealers may place an SVC order on DBS to obtain parts as needed beginning February 9, 2018 at 9:00 AM CST.

NOTE: Not all affected vehicles will require both right and left hand curtain air bag replacement. Order parts as directed by applicable campaign ID (see table on page 1).

DESCRIPTION PART NUMBER QTY
Module Assembly – Curtain Air Bag in packaging
(necessary bolts included in packaging with module assembly)
985P1-9ME8A (LH) 1
985P0-9ME8A (RH)
Garnish- Center Pillar 76914-9ME0A (Upper LH) 1
76913-9ME0A (Upper RH)
Headlining Assembly 73910-9ME2A* 1
73910-9MF3A*

 

* Please use the VIN in FAST or the electronic parts catalog to determine which Headlining Assembly is needed. Do NOT order both for the same VIN.

**Order (999MP-57302NP) Betaseal 57302N through the Nissan Maintenance Advantage program: Phone: 877-NIS-NMA1 (877-647-6621) or via website link on dealer portal www.NNAnet.com and click on the “Maintenance Advantage” link.

Special Tool
  • J-46534 – Panel Popper Tool (essential already provided)
  • J-52352 – USB Bar Code Scanner (already provided)

NOTE:  Dealers have already been sent this special tool via another campaign activity.  Additional tools are available via TechMate @ 1-800-662-2001

Repair
  • PM752 – NTB18-011
  • PM753 – NTB18-012
  • PM754 – NTB18-010
Owner Notification Nissan will begin notifying owners of all potentially affected vehicles in February 2018 via U.S. Mail.   

 

 

***** Dealer Responsibility *****

It is the dealer’s responsibility to check Service Comm or DBS National Service History using the appropriate Campaign I.D. for the campaign status on each vehicle falling within the range of this voluntary safety recall campaign, which for any reason enters the service department.  This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in dealer inventory.  If a VIN subject to this recall campaign was part of a dealer trade, the letter associated with that VIN should be forwarded to the appropriate dealer for service completion.


NISSAN NORTH AMERICA, INC.

Aftersales DIVISION

 

Frequently Asked Questions (FAQ): 

Q Is this a safety recall?
A Yes, a Stop Sale is in effect.
Q What is the reason for safety recall?
A Due to a supplier manufacturing issue that has been corrected, a small number of vehicles may have been equipped with side curtain air bag assemblies containing inflators that do not meet specification. The top hat diffuser may detach from the inflator, resulting in an improper deployment during a crash.
Q What will be the corrective action for this voluntary safety recall campaign?
A Dealers will replace the right, left, or both right and left side curtain air bag assemblies with new ones. Dealers will be able to determine which side curtain air bag assemblies to replace based on the campaign ID assigned to each VIN.
Q How long will the corrective action take?
A This free service should take up to three (3) hours to complete, but your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule.
Q When will vehicle owners be notified?
A Nissan will begin notifying owners of all potentially affected vehicles in February 2018 via U.S. Mail.
Q Are parts available?
A Yes. Dealers may place an SVC order on DBS to obtain parts as needed beginning February 9, 2018 at 9:00 AM CST.
Q Will a rental vehicle be provided while the dealer is awaiting parts for this recall?
A Rental is available if requested by the customer while parts are on order.

EXPENSE CODE DESCRIPTION
502 Rental Expense $600 (Max)
Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required.
Please refer to WBI17-011 for additional information on application of rental reimbursement.

 

Q Is my vehicle safe to drive?
A Owners may continue to drive their vehicles at their discretion. If your vehicle is subject to this campaign, you will receive an Owner Notification letter from Nissan, which will provide instructions on how to remedy your vehicle.
Q Is there anything owners can do in the meantime?
A If your vehicle is subject to this campaign, you will receive an Owner Notification letter from Nissan, which will provide instructions on how to remedy your vehicle.
Q Is there any charge for the inspection, and if necessary, repair?
A No. The remedy will be performed for the customer free of charge for parts and labor.
Q Will I have to take my vehicle back to the selling dealer to have the service performed?
A No, any authorized Nissan dealer is able to perform the recall campaign once parts and instructions are available.

For Consumer Affairs: Please inform us of the dealer where you would like to have the corrective action completed.

Q I have lost confidence in the vehicle. Will Nissan replace or repurchase the vehicle?
A The remedy will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle.
Q What model year vehicles are involved?
A Certain 2018 Nissan Versa Note (E12) vehicles manufactured between specific production ranges are affected.
Q Are any other countries or regions affected by the same issue?
A The number of vehicles potentially affected is as follows:

Region   Versa Note
(E12)
USA 97
CAN 136
PRT 14
TOTAL 247

 

Make/Model Dates of Manufacture
MY2018 Versa Note (E12) November 13, 2017 to November 29, 2017

 

Q  Are you experiencing this condition on any other Nissan (or Infiniti) models?
A  No.

 


NTB18-011

PM752

February 8, 2018

https://static.nhtsa.gov/odi/rcl/2017/RCRIT-17V837-2691.pdf

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NTB18-012

PM753

February 8, 2018

https://static.nhtsa.gov/odi/rcl/2017/RCRIT-17V837-3594.pdf

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NTB18-010

PM754

https://static.nhtsa.gov/odi/rcl/2017/RCRIT-17V837-9970.pdf

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February 9, 2018

https://static.nhtsa.gov/odi/rcl/2017/RCMN-17V837-6781.pdf

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January 24, 2018

https://static.nhtsa.gov/odi/rcl/2017/RCMN-17V837-5084.pdf

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December 22, 2017

https://static.nhtsa.gov/odi/rcl/2017/RCMN-17V837-7021.pdf

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December 20, 2017

https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V837-4568.pdf

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https://static.nhtsa.gov/odi/rcl/2017/RCONL-17V837-4959.pdf

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https://static.nhtsa.gov/odi/rcl/2017/RCONL-17V837-4959.pdf

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January 10, 2018

https://static.nhtsa.gov/odi/rcl/2017/RCAK-17V837-9222.pdf

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  • 3 Most Needed Service Functions > This OBD2 scanner guides you through step by step procedures to reset oil service light and programmed mileage intervals for engine efficiency (Oil Reset); to calibrate steering wheel position for vehicle’s traveling in a straight line (SAS Reset); to clear the original low battery fault information against coming battery failures or damage (BMS Reset); saving your needless visits to mechanics. NOTE: Not suitable for all models, please reach us for compatibility.
  • Full OBD2 Diagnostics > Say goodbye to the hassle of manual check-ups via this srs code reader. Quickly correct Check Engine Light warning on most OBD2/CAN compatible vehicles. Easily access to your smog status with one simple click I/M Readiness; and being filled with features for live data readings, freeze frame data, plus EVAP system, onboard monitor test means this scan tool checks all daily car care boxes.
  • Work Easier > Red-Yellow-Green LEDs in this OBD2 scanner quickly show the overall DTC status without toggling through menu selections. HELP hotkey takes you directly to detailed descriptions/tips. Read/Erase DTC, I/M readiness shortcuts are added for optimized operation, along with DTC Lookup library for interpreting codes, designing the SRS OBD2 code reader a pleasure to use right out of the package even for beginners.
  • Helpful Service > Get instant, free lifetime access to the most recent updates to add new car models and troubleshooting bugs making the OBD2 scanner a long-term investment for any home mechanics. The extended 1 years of quality assurance sweetens the worry-free deal even further. Multilingual Menu: EN, FR, ES, DE, IT, RU, PT, and JP. NOTE: Only support upgrade on windows.
Bestseller No. 10
ANCEL FX2000 OBD2 Scanner Diagnostic Tool, ABS SRS Transmission Airbag Car Scanner, Check Engine Car Code Reader, Automotive Scan Tool for All Cars
  • 🔧【PLUG AND PLAY - EASY TO USE】 : ANCEL FX2000 car scanner only takes 3 steps to connect to the car for diagnosis without cumbersome operations. The latest FX2000 scan tool is equipped with a one-key diagnosis function, which can automatically identify the model and year of your car, and automatically diagnose the car. Even beginners can use it to read the data and find out what the fault codes mean.
  • 🚗【FULL OBD-LEVEL DIAGNOSTICS TOOL】: Quickly determines the cause of engine system faults, reads current, permanent and pending codes. After the repair, clears the codes and turns off the warning light. In addition, the FX2000 engine code reader also displays important OBD II advanced data such as fuel, live data and other manufacturer-specific parameters in real time to ensure that the engine ECU is operating correctly and safely, saving vehicle owners a lot of time and money in maintenance.
  • 🚙【TRANSMISSION FAULT DIAGNOSTIC TOOL】: Some noises come from the transmission? Ancel obd2 scanner will read fault codes, display live transmission system data (fluid temperature, fluid pump, clutch actuation, pressure, etc.), and ensures transmission performance is optimal for vehicle speed and load. It provides detailed TCM data of the vehicle, so you can quickly and accurately find existing or potential problems.
  • 🚐【FIND OUT SRS WRONG】: ANCEL FX2000 automotive scanner is able to read and clear fault codes in the SRS (airbag) and turn off the warning light to make sure the system is working correctly and safely. This odb2 scanner also displays a live graphical data stream of the supplemental restraint system (air bag), which allows you to analyze and verify that the air bag system is working properly.
  • 🚌【ABS OBD2 SCANNER】:The FX2000 diagnostic scanner for all vehicles can read and clear the Diagnostic Trouble Codes (DTC) data stream transmitted from the ABS. By retrieving the ABS code data, the obd scanner can check the various brake components and accurately diagnose problems.

Last update on 2024-03-02 / Affiliate links / Images from Amazon Product Advertising API

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