SERVICE BULLETIN
| Classification: | Reference: | Date: |
| AT16-008 | NTB16-085 | August 25, 2016 |
ENHANCED DIAGNOSTIC LOGIC FOR CVT
| APPLIED VEHICLES: | 2015-2016 Pathfinder (R52) with V6 engine only 2015-2016 Altima Sedan (L33) with V6 engine only 2015-2016 Quest (E52) 2015-2016 Murano (Z52) 2016-2017 Maxima (A36) |
|---|
IF YOU CONFIRM
The customer reports a transmission judder (shake, shudder, single or multiple bumps or vibration).
NOTE: A new diagnostic logic has been established to enhance the diagnostic process by storing diagnostic trouble codes (DTCs) on Applied Vehicles.
The new DTCs are:
P17F1 (CVT_JUDDER [C/U INSPECTION])
P17F0 (CVT_JUDDER [T/M INSPECTION])
ACTION
- Refer to page 4, step 6 in the SERVICE PROCEDURE to confirm this bulletin applies to the vehicle you are working on.
- If this bulletin applies, reprogram the TCM (Transmission Control Module).
SERVICE PROCEDURE
NOTE:
- Most instructions for reprogramming with C-III plus are displayed on the CONSULT PC screen.
- If you are not familiar with the reprogramming procedure, click here. This will link you to the “CONSULT-III plus Reprogramming” general procedure.
CAUTION:
|
- Connect the CONSULT PC to the vehicle to begin the reprogramming procedure.
- Start C-III plus.
- Wait for the plus VI to be recognized.
- The serial number will display when the plus VI is recognized.
- Select Re/programming, Configuration.
Figure 1
- Follow the on-screen instructions and navigate the C-III plus to the screen shown in Figure 2 on the next page.
- When you get to the screen shown in Figure 2, confirm this bulletin applies as follows.
A. Find the TCM Part Number and write it on the repair order.
NOTE: This is the current TCM Part Number (P/N).
Figure 2
B. Compare the P/N you wrote down to the numbers in the Current TCM Part Number column in Table A on the next page.
- If there is a match, this reprogramming applies. Continue with the reprogramming procedure.
- If there is not a match, this bulletin does not apply.
Table A
| Model | Model Year | Current TCM Part Number Before Reprogramming: 31036 – |
|---|---|---|
| Pathfinder with V6 engine | 2015 | 9PB0A, 9PB0B, 9PB0C, 9PB0E, 9PB3A |
| 2016 | 9PF0A, 9PF1A, 9PF1B | |
| Altima with V6 engine | 2015 | 9HP0A, 9HP0B, 9HP0C |
| 2016 | 3TF0A, 3TF0B | |
| Murano | 2015 | 5AA0A, 5AA0D, 5AA0E 5AA1A, 5AA2A |
| 2016 | 5AG0A, 5AG0B | |
| Quest | 2015 | 4AY0A |
| 2016 | 6AX0A, 6AX0B | |
| Maxima | 2016 | 4RA0A, 4RA0B, 4RA0C, 4RA0D |
| 2017 | 9DD0A |
- Follow the on-screen instructions to navigate C-III plus and reprogram the TCM.
NOTE:
- In some cases, more than one new P/N for reprogramming is available.
- If more than one new P/N is available, the screen in Figure 3 displays.
- Select and use the reprogramming option that does not have the message “Caution! Use ONLY with NTBXX-XXX”.
- If you get this screen and it is blank (no reprogramming listed), it means there is no reprogramming available for this vehicle. This bulletin does not apply.
Figure 3
IMPORTANT: If C-III plus locks up or freezes at this point or displays “cannot complete reprogramming, the CONSULT PC is set up with User Rights. Reprogramming can be completed with Administrator log in”, the TOUGHBOOK settings need to be changed so that Users have full access rights. See your Dealership’s IT System Administrator for details.
- When the screen in Figure 4 displays, reprogramming is complete.
NOTE: If the screen in Figure 4 does not display (indicating that reprogramming did not complete), refer to the information on the next page.
- Disconnect the battery charger from the vehicle.
- Select Next.
Figure 4
NOTE:
- In the next step (page 9), you will perform Erase All DTCs.
- DTC erase is required before C-III plus will provide the final reprogramming confirmation report.
TCM Recovery
Do not disconnect plus VI or shut down C-III plus if reprogramming does not complete.
If reprogramming does not complete and the “!?” icon displays as shown in Figure 5:
- Check battery voltage (12.0–15.5 V).
- Ignition is ON, engine OFF.
- External Bluetooth® devices are OFF.
- All electrical loads are OFF.
- Select retry and follow the on screen instructions.
- “Retry” may not go through on first attempt and can be selected more than once.
Figure 5
If reprogramming does not complete and the “X” icon displays as shown in Figure 6:
- Check battery voltage (12.0 – 15.5 V).
- CONSULT A/C adapter is plugged in.
- Ignition is ON, engine OFF.
- Transmission is in Park.
- All C-III plus / plus VI cables are securely connected.
- All C-III plus updates are installed.
Figure 6
- Select Home, and restart the reprogram procedure from the beginning.
- Follow the on-screen instructions to Erase All DTCs.
- When the entire reprogramming process is complete, the screen in Figure 7 will display.
- Verify the before and after part numbers are different.
- Print a copy of this screen (Figure 7) and attach it to the repair order for warranty documentation.
- Select Confirm.
Figure 7
- Close C-III plus.
- Turn the ignition OFF.
- Disconnect the plus VI from the vehicle.
NOTE: The Information below is provided as Service Information and is not part of the Service Procedure in this bulletin.
DTC detection drive pattern for P17F0 / P17F1
- This new diagnostic logic will monitor conditions in the CVT while the customer is operating their vehicle in their usual daily drive patterns.
- Figure 8, on the next page, illustrate conditions under which judder can be reproduced.
- Specific drive conditions that can be used to test for judder (shake, shudder, single or multiple bumps or vibration) are:
- Slowly accelerate from a stop (zero mph), applying only slight accelerator pedal (0% – 10% throttle opening) until 40 mph is reached.
- During acceleration, torque converter engagement (full lock up) can occur between 20-35 mph.
- Prior to torque converter lock up, slowly modulate accelerator pedal:
A. Decrease accelerator pedal pressure slowly, approaching a closed throttle position.
B. Smoothly and slowly reapply accelerator pedal pressure back to approximately 10% throttle opening.
IMPORTANT:
- Slight grade (climbing hill) may aid in performing the above drive conditions.
- DTC detection logic will require three events before storing a DTC.
Figure 8 below illustrates conditions under which judder can be reproduced.
Figure 8
CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:
| DESCRIPTION | PFP | OP CODE | SYM | DIA | FRT |
|---|---|---|---|---|---|
| Reprogram Transmission Control Module | (1) | JE99AA | ZE | 32 | (2) |
(1) Refer to FAST and use the Transmission Control Module part number (31036-XXXXX) as the PFP.
(2) Reference the current Nissan
Warranty Flat Rate Manual and use the indicated Flat Rate Time.
NTB16-085
Reprogramming
J2534-1 Re/Programming
Tutorial for Purchasing NERS Software
Software updated April 26, 2019 to version # 04.03.00. It is recommended the latest version of NERS be installed before connecting to a vehicle.
This NERS software supports reprogrammable Engine and Transmission control units from 1999 to 2019 model year vehicles, and 2005 MY and later VIN writing into ECUs, when using a Nissan validated pass-through device. Click the Reprogramming Tab for additional information on reprogramming. This software only provides ECU reprogramming, blank programming and VIN writing capability. It does not provide diagnostic or key programming capability. For Engine and Transmission control unit reprogramming and VIN writing capability on 2020 MY & newer, please use CONSULT-III plus or CONSULT-III plus R2R software.
Vehicle reprogramming requires the use of the following:
- Nissan
validated J2534-1 device - Nissan ECU Reprogramming Software (NERS)
- Personal computer running Windows XP (SP2 or later) or Windows 7 or 10 64Bit
- Applicable reprogram file
Nissan tested and validated the below listed devices. Nissan does not recommend the use of any other J2534-1 device not listed here.
| Manufacturer | Models |
| Actia | PassThru +XS |
| Autel | MaxiFlash Elite (with firmware v3.01) |
| Bosch | Mastertech VCI (SFP v5.11.9) |
| Dearborn Group | VSI-2534 |
| Drew Technologies/OPUS IVS | CarDAQ Plus, CarDAQ M, Mongoose ISO/CAN |
| Hella Gutmann Solutions | Mega Macs 42 SE (DT VCI), Mega Macs 66 (DT66) |
| Texa | TEXA Navigator TXTs Series |
Click the below link to purchase NERS diagnostic software.
Download Purchased ECU Data File(s)
Once you have purchased ECU data file(s) and your order is completed, your ECU files can be downloaded. Please verify that you are logged in to your account before proceeding.
Purchase of ECU data enables file download access for a period of 24 hours, after which time the file will no longer appear in your list of purchased data files. Be sure to download all data files immediately following your purchase.
When you purchase a J-2534 reprogramming file, you will get a zip file containing a data file (.dat, .pdx, .xcal, .7z), a .csv or .xml file and a Reprog_readme.pdf. Please review the readme file for information on where to place the files in your PC.
Please Note that J2534-1 supports reprogramming on 1999 MY and later vehicles.
How to find the proper J-2534 Reprogramming ECU file:
In order for you to locate the proper ECU file, you will need to look up the applicable Technical Services Bulletin(TSB) for your vehicle. Instructions in the TSB will pinpoint and advise you of the ECU part # to enter below.
Download Purchased ECU Data File(s)
Once you have purchased ECU data file(s) and your order is completed, your ECU files can be downloaded. Please verify that you are logged in to your account before proceeding.
Purchase of ECU data enables file download access for a period of 24 hours, after which time the file will not longer appear in your list of purchased data files. Be sure to download all data files immediately following your purchase.
Special Note: Nissan and Infiniti vehicle uses a high level of security when Re/programming or Configuration is performed to the vehicle ECUs. With the release of NERS software version 04.00.01 or greater, technicians will be required to login with their Nissan or Infiniti Techinfo website user ID and password to perform Re/programming and Configuration in NERS.
Login Instruction Guide
September 2013, Nissan and Infiniti began the phase in of “Blank” Service Parts ECUs and TCMs. Depending upon the model and model year, replacement modules come WITHOUT software. When a replacement module is installed in an applicable vehicle for any reason, it will need to be programmed.
When you purchase a J-2534 Blank programming file, you will get a zip file containing a data file (.dat, .pdx, .xcal, .7z), a .csv or .xml file and a Reprog_readme.pdf. Please review the readme file for information on where to place the files in your PC.
How to find the proper J-2534 Blank Programming ECU file:
- Obtain the blank ECU part number when you purchase the replacement ECU. Nissan’s and Infiniti’s parts catalog provides both the blank ECU part number and the ROM-DATA ID part number (after programming part number) to be used. Enter this blank ECU part number in the field below.
or
- Using C-III plus software, retrieve the blank ECU part number from the new ECU. Enter this blank ECU part number in the field below.
Please note: Take care after making your selection that the listed vehicle information matches the vehicle you are programming.
- Special Note: NERS Version 03.08 or higher supports Blank RWD, 5 speed TCM programming.
Download Purchased ECU Data File(s)
Once you have purchased ECU data file(s) and your order is completed, your ECU files can be downloaded. Please verify that you are logged in to your account before proceeding.
Purchase of ECU data enables file download access for a period of 24 hours, after which time the file will not longer appear in your list of purchased data files. Be sure to download all data files immediately following your purchase.
Special Note: Nissan and Infiniti vehicle uses a high level of security when Re/programming or Configuration is performed to the vehicle ECUs. With the release of NERS software version 04.00.01 or greater, technicians will be required to login with their Nissan or Infiniti Techinfo website user ID and password to perform Re/programming and Configuration in NERS.
Login Instruction Guide
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