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SERVICE BULLETIN
| Classification: | Reference: | Date: |
|---|---|---|
| EL16-021 | NTB16-063 | June 23, 2016 |
WORN IGNITION KEY WILL NOT TURN THE IGNITION SWITCH
| APPLIED VEHICLES: | 2007 – 2012 Versa Hatchback (C11) |
|---|---|
| 2007 – 2011 Versa Sedan (C11) | |
| 2012 – 2016 Versa Sedan (N17) | |
| 2014 – 2016 Versa NOTE (E12) | |
| 2013 – 2016 Sentra (B17) | |
| 2013 – 2015 NV200 (M20) | |
| 2014 – 2016 Taxi | |
| Without Intelligent Key | |
| APPLIED
VIN & DATE: | 2007 – 2015 Versa Hatchback & NOTE: All |
| 2007 – 2015 Versa Sedan: All | |
| 2013 – 2014 Sentra: All | |
| 2013 – 2014 NV200: All | |
| 2014 – 2015 Taxi: All | |
| 2016 Versa NOTE: Built before 3N1CE2CP(*)GL 373078 // Nov. 27, 2015 | |
| 2016 Versa Sedan: Built before 3N1CN7AP(*)GK 409337 // Nov. 27, 2015 Built before 3N1CN7AP(*)GL 847923 // Nov. 27, 2015 | |
| 2015 Sentra: If the 11th digit of the VIN is L – All If the 11th digit of the VIN is Y: Built before 3N1AB7AP(*)FY 379444 // Nov. 27, 2015 | |
| 2016 Sentra: If the 11th digit of the VIN is Y – None / Does not apply If the 11th digit of the VIN is L: Built before 3N1AB7AP(*)GL 633695 // Nov. 27, 2015 | |
| 2015 NV200: Built before 3N6CM0KN(*)FK 734443 // Nov. 27, 2015 | |
| 2016 Taxi: Built before 3N8CM0JT(*)GK 692875 // Feb. 3, 2016 |
IF YOU CONFIRM
A worn mechanical ignition key will not turn the ignition, feels rough while turning, or sticks while turning.
The customer confirms the mechanical ignition key had previously worked properly.
Replace all of the vehicle mechanical key cylinders (ignition and locks) with a new lock set.
- Refer to the Electronic Service Manual (ESM) for replacement information.
- Some vehicles may be equipped with NATS, which will require registration of the new keys.
PARTS INFORMATION
| DESCRIPTION | PART NUMBER | QUANTITY |
|---|---|---|
| KEY SET CYL LCK | Use the VIN and the electronic parts catalog to obtain the correct part number for your vehicle | 1 |
CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:
| OPERATION | PFP | OP CODE | SYM | DIAG | FRT |
|---|---|---|---|---|---|
| RPL STEERING LOCK ASS’Y | (1) | QA14AA | ZE | 32 | (2) |
| RPL COMPLETE LOCK SET | QA141A |
- Refer to the electronic parts catalog (FAST) and use the Lock set part number as the Primary Failed Part (PFP).
- Reference the current Warranty Flat Rate Manual and use the indicated flat rate time.
NTB16-063
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