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SERVICE BULLETIN
| Classification: | Reference: | Date: |
|---|---|---|
| BT16-004 | NTB16-092 | September 27, 2016 |
NISSAN
; DOORS DIFFICULT TO CLOSE WITH TEMPERATURE BELOW FREEZING
| APPLIED VEHICLES: | 2013-2016 Pathfinder (R52) |
|---|---|
| 2014 Pathfinder Hybrid (R52) | |
| 2013-2016 Altima (L33) | |
| 2013-2016 Sentra (B17) | |
| 2014-2016 Versa Note (E12) | |
| 2013-2016 NV200 (M20) | |
| 2014-2016 Taxi | |
| 2014-2016 Rogue (T32) | |
| 2013-2016 LEAF (ZE0) |
IF YOU CONFIRM:
The following incident, or the customer reports this incident:
- The vehicle has been setting (not running) in temperatures below 14°F (-10°C) for an extended period (such as overnight).
Then
- A side door is opened.
Then
- The door is difficult to close/latch, will not close/latch with normal pressure; requires additional effort to close/latch, or the door may only latch half way.
Then
- The door will close/latch normally when the vehicle has warmed up (vehicle left in the sun, moved indoors, or driven for several minutes).
NOTE:
- The above incident does not apply to sliding side doors or a rear hatch (back door).
- The above incident, if it should occur, could be confirmed or reported for one or more side doors.
ACTION
Replace the door lock for the affected door.
- Do not replace all side door locks automatically. Replace only the door lock of the door(s) with the incident as described under IF YOU CONFIRM.
- Refer to the Electronic Service Manual (ESM), section DLK – Door & Lock for replacement procedure.
PARTS INFORMATION
| DESCRIPTION | PART NUMBER | QUANTITY |
|---|---|---|
| LOCK & REMOTE CONTROL ASSY (Door Lock) | (1) | 1 |
| Door Lock Screw | 80599-AX00E  | 3 per Door Lock |
(1) Use the VIN and the electronic parts Catalog (FAST or equivalent) to obtain the correct part number for the vehicle and door you are working on.
View of example door mechanism (your door mechanism may not match exactly)
Figure 1
CLAIMS INFORMATION
Front Door
Submit a Primary Part (PP) type line claim using the following claims coding:
| DESCRIPTION | PFP | OP CODE | SYM | DIA | FRT |
|---|---|---|---|---|---|
| RPL ONE DOOR LOCK ASS’Y (3) | (1) | UH26AA | ZE | 32 | (2) |
- Use the VIN and the electronic parts Catalog (FAST or equivalent) to obtain the correct part number for the vehicle and door you are working on.
- Reference the current Nissan Warranty Flat Rate Manual and use the indicated flat rate time.
- If both sides are needed claim on separate repair lines.
Rear Door
Submit a Primary Part (PP) type line claim using the following claims coding:
| DESCRIPTION | PFP | OP CODE | SYM | DIA | FRT |
|---|---|---|---|---|---|
| RPL ONE DOOR LOCK ASS’Y (3) | (1) | UK26AA | ZE | 32 | (2) |
(1) Use the VIN and the electronic parts Catalog (FAST or equivalent) to obtain the correct part number for the vehicle and door you are working on.
(2) Reference the current Nissan Warranty Flat Rate Manual and use the indicated flat rate time.
(3) If both sides are needed claim on separate repair lines.
NTB16-092
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