Rear O2 Sensor Voluntary Emissions Recall Campaign – 2015-2016 Nissan

NISSAN

BULLETIN

 

Rear O2 Sensor Voluntary Emissions Recall Campaign

 

Reference: R1620
Date: July 29, 2016

Attention: Dealer Principal, Sales, Service & Parts Managers

 

Affected Models/Years:	Affected Population:	Dealer Inventory:	SERVICE COMM Activation date:
MY2016 Maxima	39,695	9,328	July 29, 2016
MY2015-2016 Altima – VQ35 only MY2015-2016 Juke – excluding NISMO RS MY2015-2016 Murano – VQ35 only MY2015-2016 Pathfinder – VQ35 only MY2015-2016 Quest	239,769

 

 

***** Campaign Summary *****

Nissan is conducting a Voluntary Emissions Recall Campaign to update the Electronic Control

Module (ECM) software on certain Model Year 2016 Nissan Maxima (A36), and Model Year 2015-16 Altima (L33), Juke (F15), Pathfinder (R52), Murano (Z52) and Quest (E52) vehicles. Under certain conditions, the rear oxygen (O2) sensor signal could fail, resulting in the rear oxygen (O2) sensor OBD monitor being disabled without the customer being alerted.

Nissan plans to begin notifying owners of affected vehicles in August, asking them to bring their vehicles to an authorized Nissan dealership.

 

***** What Dealers Should Do****

1. Verify if vehicles are affected by this Voluntary Emission Recall Campaign using Service Comm I.D.

NOTE:  New vehicles in dealer inventory can be also be identified using DCS (Sales-> Vehicle Inventory, and filter by Open Campaign).

• Refer to NPSB 15-460 for additional information

2. The subject vehicles are not on sales hold, but for customer convenience, dealers are encouraged to perform this campaign on any affected vehicles in their inventory prior to sale, lease, or trade. 
3. Dealers should use NTB16-073 to correct any vehicles subject to this campaign.
4. Once repaired, dealer should submit a warranty claim and release the vehicle.

             

***** Release Schedule ***** 

Parts	Updated ECM software is now available on ASIST No other parts are required for this campaign Additional campaign coverage is available in the event the ECM fails during reprogramming.  Dealers should contact the Warranty Claims Call Center (800-258-7008, option 7) for additional information.
Repair	NTB16-073
Owner Notification	Nissan will begin notifying owners of all potentially affected vehicles in August, 2016 via U.S. Mail.

 

 

***** Dealer Responsibility *****

It is the dealer’s responsibility to check Service Comm using the appropriate Campaign I.D. for the campaign status on each vehicle falling within the range of this voluntary emissions recall campaign which for any reason enters the service department.  This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in dealer inventory.  If a VIN subject to this recall campaign was part of a dealer trade, the letter associated with that VIN should be forwarded to the appropriate dealer for remedy.

 

NISSAN NORTH AMERICA, INC.

Aftersales DIVISION

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Frequently Asked Questions (FAQ): 

 

Q.	Is there a stop sale in effect?
A.	The subject vehicles are not on sales hold, but for customer convenience, dealers are encouraged to perform this campaign on any affected vehicles in their inventory prior to sale, lease, or trade.
Q.	What is the reason for this campaign?
A.	Under certain conditions, the rear oxygen (O2) sensor signal could fail, resulting in the rear oxygen (O2) sensor OBD monitor being disabled without the customer being alerted. In this case, the vehicle may not meet local OBD regulation standards.
Q.	What will be the corrective action?
A.	Nissan dealers will update the Electronic Control Module (ECM) software in the vehicle.
Q.	How long will the corrective action take?
A.	This service, which is conducted at no charge to you for parts and labor, should take approximately 1 hour to complete. However, your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule.
Q.	When will vehicle owners be notified?
A.	Nissan will begin notifying owners in August, asking them to bring their vehicles to an authorized Nissan dealer to have ECM software on the vehicle updated.
Q.	Are parts readily available?
A.	No parts are required. The updated software is available on ASIST.
Q.	Is my vehicle safe to drive?
A.	Yes. This is not a safety issue.  However, if your vehicle is subject to the voluntary emissions recall campaign, you should make arrangements to have your vehicle remedied as soon as possible.
Q.	Will a rental vehicle be provided while the dealer is servicing the vehicle?
A.	No, this service, which is conducted at no charge to you for parts and labor, should take approximately 1 hour to complete.
Q.	I have lost confidence in the vehicle. Will Nissan replace or repurchase the vehicle?
A.	The service will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle.
Q.	Is there anything owners can do to mitigate the condition?
A.	No.
Q.	Is there any charge for the repair?
A.	No, the repair will be performed for the customer free of charge for parts and labor.
Q.	Will I have to take my vehicle back to the selling dealer to have the service performed?
A.	No, any authorized Nissan dealer is able to perform the voluntary emissions recall campaign. For Consumer Affairs: Please inform us of the dealer where you would like to have the corrective action completed.
Q.	What model year vehicles are involved?
A.	Certain Model Year 2016 Nissan Maxima (A36), and Model Year 2015-16 Altima (L33), Juke (F15), Pathfinder (R52), Murano (Z52) and Quest (E52) vehicles sold in North America, Canada, Mexico and other markets and produced within a particular time period.
Q.	How many vehicles are involved in the campaign?
A.	The potentially affected vehicles in the U.S. are as follows: Country Maxima Quest Juke Altima Pathfinder Murano Total AMERICAN SAMOA 0 0 0 0 3 0 3 GUAM 9 76 34 3 58 23 203 USA 39,646 16,451 36,257 14,481 91,650 79,817 278,302 PUERTO RICO 35 0 96 0 135 647 913 SAIPAN 5 23 0 0 5 10 43 Total 39,695 16,550 36,387 14,484 91,851 80,497 279,464
Q.	Are you experiencing this condition on any other Nissan (or Infiniti) models?
A.	Yes. Certain Model Year 2015-16 Infiniti QX60 vehicles are also affected. Country QX60 AMERICAN SAMOA 0 GUAM 26 USA 48,050 PUERTO RICO 156 SAIPAN 0 Total 48,232

 

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R1620

https://www.nhtsa.gov/recalls?nhtsaId=10091072

https://static.nhtsa.gov/odi/tsbs/2016/MC-10091072-2280.pdf

 

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Reprogramming

J2534-1 Re/Programming

• J2534-1

• Reprogramming

• Blank Programming

 

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Tutorial for Purchasing NERS Software

Software updated April 26, 2019 to version # 04.03.00. It is recommended the latest version of NERS be installed before connecting to a vehicle.

This NERS software supports reprogrammable Engine and Transmission control units from 1999 to 2019 model year vehicles, and 2005 MY and later VIN writing into ECUs, when using a Nissan validated pass-through device. Click the Reprogramming Tab for additional information on reprogramming. This software only provides ECU reprogramming, blank programming and VIN writing capability. It does not provide diagnostic or key programming capability. For Engine and Transmission control unit reprogramming and VIN writing capability on 2020 MY & newer, please use CONSULT-III plus or CONSULT-III plus R2R software.

Vehicle reprogramming requires the use of the following:

• Nissan validated J2534-1 device
• Nissan ECU Reprogramming Software (NERS)
• Personal computer running Windows XP (SP2 or later) or Windows 7 or 10 64Bit
• Applicable reprogram file

 

Nissan tested and validated the below listed devices. Nissan does not recommend the use of any other J2534-1 device not listed here.

Manufacturer	Models
Actia	PassThru +XS
Autel	MaxiFlash Elite (with firmware v3.01)
Bosch	Mastertech VCI (SFP v5.11.9)
Dearborn Group	VSI-2534
Drew Technologies/OPUS IVS	CarDAQ Plus, CarDAQ M, Mongoose ISO/CAN
Hella Gutmann Solutions	Mega Macs 42 SE (DT VCI), Mega Macs 66 (DT66)
Texa	TEXA Navigator TXTs Series

Click the below link to purchase NERS diagnostic software.

Purchase NERS Software

 

Download Purchased ECU Data File(s)

Once you have purchased ECU data file(s) and your order is completed, your ECU files can be downloaded. Please verify that you are logged in to your account before proceeding.

• Visit the ECU File Downloads Page

Purchase of ECU data enables file download access for a period of 24 hours, after which time the file will no longer appear in your list of purchased data files. Be sure to download all data files immediately following your purchase.

 

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When you purchase a J-2534 reprogramming file, you will get a zip file containing a data file (.dat, .pdx, .xcal, .7z), a .csv or .xml file and a Reprog_readme.pdf. Please review the readme file for information on where to place the files in your PC.

Please Note that J2534-1 supports reprogramming on 1999 MY and later vehicles.

 

How to find the proper J-2534 Reprogramming ECU file:

In order for you to locate the proper ECU file, you will need to look up the applicable Technical Services Bulletin(TSB) for your vehicle. Instructions in the TSB will pinpoint and advise you of the ECU part # to enter below.

•  Search for TSB.

 

Download Purchased ECU Data File(s)

Once you have purchased ECU data file(s) and your order is completed, your ECU files can be downloaded. Please verify that you are logged in to your account before proceeding.

• Visit the ECU File Downloads Page

Purchase of ECU data enables file download access for a period of 24 hours, after which time the file will not longer appear in your list of purchased data files. Be sure to download all data files immediately following your purchase.

Special Note: Nissan and Infiniti vehicle uses a high level of security when Re/programming or Configuration is performed to the vehicle ECUs. With the release of NERS software version 04.00.01 or greater, technicians will be required to login with their Nissan or Infiniti Techinfo website user ID and password to perform Re/programming and Configuration in NERS.
Login Instruction Guide

 

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September 2013, Nissan and Infiniti began the phase in of “Blank” Service Parts ECUs and TCMs. Depending upon the model and model year, replacement modules come WITHOUT software. When a replacement module is installed in an applicable vehicle for any reason, it will need to be programmed.

When you purchase a J-2534 Blank programming file, you will get a zip file containing a data file (.dat, .pdx, .xcal, .7z), a .csv or .xml file and a Reprog_readme.pdf. Please review the readme file for information on where to place the files in your PC.

 

How to find the proper J-2534 Blank Programming ECU file:

• Obtain the blank ECU part number when you purchase the replacement ECU. Nissan’s and Infiniti’s parts catalog provides both the blank ECU part number and the ROM-DATA ID part number (after programming part number) to be used. Enter this blank ECU part number in the field below.

or

• Using C-III plus software, retrieve the blank ECU part number from the new ECU. Enter this blank ECU part number in the field below.

Please note: Take care after making your selection that the listed vehicle information matches the vehicle you are programming.

• Special Note: NERS Version 03.08 or higher supports Blank RWD, 5 speed TCM programming.

 

Download Purchased ECU Data File(s)

Once you have purchased ECU data file(s) and your order is completed, your ECU files can be downloaded. Please verify that you are logged in to your account before proceeding.

• Visit the ECU File Downloads Page

Purchase of ECU data enables file download access for a period of 24 hours, after which time the file will not longer appear in your list of purchased data files. Be sure to download all data files immediately following your purchase.

Special Note: Nissan and Infiniti vehicle uses a high level of security when Re/programming or Configuration is performed to the vehicle ECUs. With the release of NERS software version 04.00.01 or greater, technicians will be required to login with their Nissan or Infiniti Techinfo website user ID and password to perform Re/programming and Configuration in NERS.
Login Instruction Guide

 

www.nissan-techinfo.com

 

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