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January 9, 2020 NHTSA CAMPAIGN NUMBER: 20V008000
Frontal Passenger Air Bag Inflators May Explode
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
NHTSA Campaign Number: 20V008
Manufacturer Nissan North America, Inc.
Components AIR BAGS
Potential Number of Units Affected 307,962
Summary
Nissan North America, Inc. (Nissan) is recalling certain 2001-2003 Maxima, 2002-2006 Sentra, 2002-2004 Pathfinder, 2007-2011 Versa Sedan and Versa Hatchback, 2001-2004 Infiniti I30 and I35, 2002-2003 Inifiniti QX4, 2003-2008 Infiniti FX35 and FX45 and 2006-2010 M35 and M45 vehicles. The vehicles are equipped with non-desiccated, frontal passenger air bag inflators containing phase stabilized ammonium nitrate (PSAN) propellant that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Remedy
Nissan will notify owners, and dealers will replace the front passenger air bag inflators with alternate desiccated inflators, free of charge. The recall began February 12, 2020. Owners may contact Nissan customer service at 888-737-9511 or Infiniti customer service at 888-810-3715.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Nissan has a Recall
SAFETY RECALL
CAMPAIGN BULLETIN
Takata Passenger Airbag lnflator
Voluntary Safety Recall Campaign
Reference: PM657 /PM676, PM665, PM818, PM683, PM684, PM823, PM826, R1711, R1712
Date: December 3, 2020
Attention: Dealer Principal, Sales, Service & Parts Managers
REVISED December 3, 2020
Please discard previous versions of the associated campaign ID bulletins
The announcement from September 3, 2020 has been revised to include:
The instructions in repair bulletin (NTB17-055) for PM683 and PM684 been revised to include additional steps when vehicles are inspected and determined to not require a remedy.
IMPORTANT: It is a violation of Federal law for dealers to sell or deliver vehicles in their inventory covered by this notification until the campaign action is performed.
| Campaign IDs: | Affected Models/Years: | Affected Population: | Dealer Inventory: | SERVICE COMM Activation date: | Stop Sale In Effect: |
| PM826 | 2007-2008 Versa Hatchback and Versa Sedan |
233 | NA | July 13, 2018 |
YES |
| PM823 | 2010-2012 Versa Hatchback and 2010-11 Versa Sedan | 104,762 | June 15, 2018 | ||
| PM657 /PM676 | 2007-2011 Versa | 254,782 | January 28, 2017 | ||
| PM665 | 2007-2009 Versa Hatchback |
52,355 | |||
| 2007-2009 Versa Sedan | 22,030 | ||||
| 2012 Versa Hatchback | 35,686 | ||||
| PM818 | 2009-2012 Versa Hatchback | 34,575 | January 11, 2018 | ||
| 2009-2011 Versa Sedan | 18,039 | ||||
| PM683 | 2002-2006 Sentra | 445,227 | July 20, 2017 | ||
| Rl711 | 2002-2004 Pathfinder | 93,615 | |||
| 2001-2003 Maxima | 173,155 | ||||
| PM684 | 2002-2006 Sentra | 130,143 | January 15, 2020 | ||
| Rl712 | 2001-2003 Maxima | 74,972 | |||
| 2002-2004 Pathfinder | 44,076 |
***** Campaign Summary*****
As previously announced, Nissan has implemented the next phase of Takata inflator recalls on certain Nissan model and model year vehicles to replace front passenger airbags with remedy parts. Nissan is continuing to attempt to contact affected owners to remind them of the recall on their vehicle and encourage them to bring it to a dealer so it can be remedied.
Since the release of the original campaigns in 2013-2015, newer remedy parts have been made available and Nissan created new campaign IDs to allow the newest remedy parts to be used. Nissan strongly recommends customers with a vehicle that has NOT received any remedy to bring their vehicle to a Nissan dealer to be remedied as soon as possible.
Owners of vehicles that have previously been repaired using Takata non-desiccated inflators under the following campaign IDs are now being asked to return to the dealership for the final countermeasure part:
- PM358
- P4236
- PM458
- R1302
- PM459
- R1407
- PM558
- R1508
- PM559
As part of an ongoing effort to improve customer recall participation, all Nissan dealers have the option of performing their own mobile repairs.
***** What Dealers Should Do *****
- Verify if vehicles are affected by one of these Voluntary Safety Recall Campaigns using the following Service Comm IDs:
PM657, PM665, PM676, PM683, PM684, PM818, PM823, PM826, R1711, R1712
- Vehicles remedied under these campaign IDs previously do not require further repaired
- Dealers should not wholesale, sell, lease, trade, rent or loan any vehicles in dealer inventory affected by this recall campaign until after the vehicle is
- Dealers should use the appropriate campaign repair bulletins (listed in the repair section below) to remedy any vehicles subject to this campaign.
- Dealers should inform the owners of affected vehicles about the recall campaign and communicate parts are available.
- Nissan advises owners not to allow passengers to occupy the front passenger seat until a remedy is performed
- Dealers should stock parts to avoid placing the customer in a rental.
- If parts are temporarily out of stocl< at a rental is available while parts are on order. Expense code noted below can be claimed with the campaign repair:
| EXPENSE CODE | DESCRIPTION | AMOUNT |
| 502 | Rental Expense | $120 Max |
| Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required.
Please refer to the Goodwill Rental Guidelines in the APRM for detailed information regarding application of rental reimbursement including policy modifications outlined in WBP20-018. |
||
Towing is available, upon customer request, by contacting Nissan Consumer Affairs at 1 888-737-9511. Towing arranged through this number will be billed directly to Nissan and does not need to be included on your warranty claim submission.
- Dealers should have the customer fill out the SRS Light Release form (attached) when both the Supplemental Restraint System (“SRS”) warning light is non-operational, flashing, or illuminated and the customer refuses diagnosis and repair related to the SRS warning light
- Additionally, if the customer declines the recall repair or the vehicle is unrepairable, appropriately document the deferment reason as per NPSB19-530.
NOTE: There is no need for the customer to fill out the attached SRS Light Release form if the customer agrees and the dealer conducts the diagnosis and repair.
- Once repaired, dealers should submit the claim, using the claims coding provided, and release the vehicle.
NOTE: Some vehicles may be subject to multiple campaigns. Dealers should mal<e every effort to schedule customers so all repairs can be performed in one service visit.
***** Final Remedy Parts Matrix*****
| Model Year | Model | FINAL Campaign Repair ID | INFLATOR | HARNESS | MODULE | Module Kit Sub
(Requires |
Comments |
| 2002-
06 |
Sentra | PM683 PM684 | NA | NA | 98515-4260 E | NA | Use module for campaign or service replacement |
| 2007-2011 | Versa Sedan | PM657 PM665 PM676 PM818 PM823 PM826 | 98561-EM39A | NA |
98510-EM48C 98510-EM48D 98515-EM39A 98515-EM39B |
NA | Use inflator for campaign
Module is equivalent for service replacement |
| 2007-
2012 |
Versa Hatchback | ||||||
| 2001-2003 | Maxima | R1711 R1712 | 98561-7999E | NA | K8515-4V98A
K8515-4V98C K8515-4V98D K8515-4V98 E |
K8525-4V90C | Use module kit & inflator for campaign
Module is equivalent for service replacement |
| 2002-04 | Pathfinder | 98561-7998E | B4A67- 5W50D | K8515-5W59B
K8515-5W59C K8515-5W59E |
NA | Use inflator for campaign
Module is equivalent for service replacement |
***** Release Schedule *****
| Parts |
|
| Special Tool |
|
| Repair | |
| Owner Notification |
|
***** Claims Information*****
Warranty admins should use passenger side combination code when the passenger side airbag is repaired at the same time as a driver airbag due to repair overlap.
| Campaign ID | OP Code Passenger Only | FRT Passenger Only | OP Code Passenger+ Driver | FRT Passenger + Driver |
| PM657 | PM6570 | 0.9 hrs. | PM6573 | 0.7 hrs. |
| PM665 | PM6650 | 0.9 hrs. | PM6653 | 0.7 hrs. |
| PM676 | PM6760 | 0.9 hrs. | PM6763 | 0.7 hrs. |
| PM818 | PM8180 | 0.9 hrs. | PM8183 | 0.7 hrs. |
| PM823 | PM8230 | 0.9 hrs. | PM8231 | 0.7 hrs. |
| PM826 | PM8260 | 0.9 hrs. | PM8261 | 0.7 hrs. |
Refer to driver side airbag bulletin (PM685) for appropriate stand-alone or combination OP codes.
Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional component coverage is required.
******Mobile Repair*****
Nissan dealers have the option of providing mobile repair services to Takata affected customers.
Dealers can perform their own mobile repair and claim $100 sublet allowance in addition to parts and labor for the repair.
- It is the Dealer’s responsibility to ensure that its mobile repair services for airbag replacement are fully compliant with all applicable laws and regulations for such operations in the jurisdiction where they operate.
- If the dealer chooses to provide mobile services, they must have the customer sign the “Retailer Provided Mobile Service Invoice” form included with this announcement Dealers are advised to provide a copy of this invoice to the customer with their copy of the repair order and retain the signed copy along with the repair order for their records.
| EXPENSE CODE | DESCRIPTION | AMOUNT |
| 802 | Dealer Mobile Repair | $100 (Max) |
NOTE: It is important for dealers to apply the Expense Code when providing mobile service.
***** Dealer Responsibility*****
It is the dealer’s responsibility to check Service Comm or DBS National Service History- Open Campaign using the appropriate Campaign IDs for the campaign status on each vehicle falling within the range of these voluntary safety recall campaigns, which for any reason enter the service department This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in dealer inventory. If a VIN subject to these recall campaigns was part of a dealer trade, the letter associated with that VIN should be forwarded to the appropriate dealer for service completion.
NISSAN NORTH AMERICA, INC.
Aftersales DIVISION
Frequently Asked Questions (FAQ):
| Q: | Is this a safety recall campaign? | |||||||||
| A | Yes.
|
|||||||||
| Q: | Does this stop sale apply to previously owned vehicles? | |||||||||
| A | Nissan strongly recommends dealers not sell previously owned vehicles affected by these recalls until it is remedied. Certain states have laws preventing the sale of previously owned vehicles with open safety recalls. Dealers must comply with all federal, state, and local laws regarding vehicle sales as they relate to open safety recalls.
|
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| Q: | How do I know if my vehicle has a problem with the front passenger airbag inflator? | |||||||||
| A | If your vehicle is subject to one of these campaigns, you will receive an owner notification letter from Nissan. If you would like, I can check your vehicle identification number (VIN) right now to see if your vehicle is affected by a different recall. You may also search for open recall campaigns at www.safercar.gov
|
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| Q: | What is the problem? | |||||||||
| A | Due to Takata (the airbag supplier) inflator quality issues, it is possible that the front passenger airbag inflator housing in the subject vehicles could deploy abnormally in the event of a crash. An inflator rupture could result in metal fragments striking and potentially seriously injuring vehicle occupants.
|
|||||||||
| Q: | Have all affected owners already been notified? | |||||||||
| A | Nissan began notifying owners with vehicles subject to PM684 and R1712 in February 2020, via US Mail.
Nissan has made multiple attempts to notify owners subject to the other campaign IDs listed above and will continue to re-notify owners with un-remedied vehicles subject to these recalls.
|
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| Q: | I have not received a letter, but want to know if my vehicle is affected? | |||||||||
| A | Please give me your vehicle identification number (VIN) so that I can check if your vehicle is included in this recall. You may also search for open recall campaigns at safercar.gov
|
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| Q: | Is it safe to drive my vehicle? | |||||||||
| A | Nissan strongly urges customers to have this important safety recall remedy performed as soon as possible. In the meantime, do not allow passengers to ride in the front passenger seat until a remedy is performed.
|
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| Q: | Is there anything owners can do to avoid the risk/danger? | |||||||||
| A | If your vehicle is subject to this important safety recall, immediately contact your dealer to schedule an appointment to have the remedy performed. In the meantime, do not allow passengers to ride in the front passenger seat until the remedy is performed.
|
|||||||||
| Q: | Does my vehicle have Takata airbag inflators? | |||||||||
| A | Many vehicles are equipped with Takata airbag inflators. However, only certain vehicles are affected by these recalls. Let me check your VIN to confirm whether your vehicle is affected- if affected, it needs to be remedied as soon as possible. If your vehicle is not affected, no further action is needed at this time.
|
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| Q: | Are parts available for the recall repair? | |||||||||
| A | Yes.
|
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| Q: | Will alternate transportation be provided while the dealer is awaiting parts? | |||||||||
| A | Parts are available for the recall repair. However, Nissan has authorized alternate transportation upon customer request if parts are temporarily unavailable at certain Nissan dealers. Please check with your dealer for alternate transportation availability.
Rental is available while parts are on order:
|
|||||||||
| Q: | Will towing be provided if requested by the customer? | |||||||||
| A | Towing is available, upon customer request, by contacting Nissan Consumer Affairs at 7 888-737- 9511. Towing arranged through this number will be billed directly to Nissan and does not need to be included on your warranty claim submission.
|
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| Q: | Is there any charge for this repair? | |||||||||
| A | No. The remedy will be performed for the customer free of charge for parts and labor.
|
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| Q: | Will I have to take my vehicle back to the selling dealer to have the service performed? | |||||||||
| A | No, any authorized Nissan dealer is able to perform the recall campaign.
|
|||||||||
| Q: | How long will the corrective action take? | |||||||||
| A | This free service should take approximately one (1) hour to complete, but your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule.
|
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| Q: | All these vehicles are receiving a passenger airbag inflator replacement. Why are there so many campaign IDs and bulletins? | |||||||||
| A | The Takata recalls are very complex. Vehicles under each campaign ID are separated by various zones for the same make and model year. Nissan must track each group of vehicles using specific campaign IDs to ensure the repair was completed correctly. Additionally, interim and final repairs must also be tracked, including which vehicles received both interim and final repairs.
There may be some minor differences from one campaign to another, so it is very important for dealers to follow the instructions in each campaign bulletin and the assigned campaign ID for each VIN. Dealers should not deviate from published repair directions and assume that a part referenced for one group of vehicles for a campaign population will work for another.
|
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| Q: | Where can I find used airbag inflator parts return information? | |||||||||
| A | This information is available on Dealer 360 in the recalls & service campaigns forum: https://dealer360.nnanetcom/community/topics/8300/
|
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| Q: | I am a dealer and I have parts or technical questions related to vehicle condition or a notification an owner has received, whom do I talk to? | |||||||||
| A | Please contact the Nissan Campaigns and Recalls Team at campaignannouncements@nissan-usa.com. If your question pertains to an owner communication, please include a copy of the communication (if possible) with your email.
|
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| Q: | I am a dealer, what do I do if the vehicle’s Supplemental Restraint System (“SRS”) warning light is non-operational, flashing, or illuminated? | |||||||||
| A | If the customer will not obtain diagnosis and repair related to the SRS warning light, dealers should have the customer fill out the SRS Light Release form (attached) so that the campaign can be completed.
If the customer declines the recall repair or the vehicle is unrepairable, appropriately document the deferment reason as per NPSB19-530.
|
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| Q: | If the customer declines recommended repairs after diagnosis when a vehicle’s SRS warning light is non-operational, flashing or illuminated, how should the dealer proceed? | |||||||||
| A | Please contact the Nissan Campaigns and Recalls Team at campaignannouncements@nissan-usa.com.
The Nissan Campaigns and Recalls Team likely will advise you to obtain the SRS Light Release form from the customer and conduct the recall repair.
|
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| Q: | I have other concerns, whom do I talk to? | |||||||||
| A | Please contact Consumer Affairs at the numbers below
|
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| Q: | The media has contacted me with questions about Nissan’s recall campaigns. What should I do? | |||||||||
| A | Please direct all media inquiries to Nissan Corporate Communications.
Media Contacts Office: 615-725-1000
|
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Mobile Repair Specific – Frequently Asked Questions (FAQ):
| Q. | Can any dealer perform mobile repairs themselves? |
| A | Yes. Any dealer may choose to provide mobile repairs for Takata affected customers. It is the Dealer’s responsibility to ensure that its mobile repair services for airbag replacement are fully compliant with all applicable laws and regulations for such operations in the jurisdiction where they operate.
|
| Q. | Does the dealer need an individually signed form for each vehicle repaired if dealer is providing mobile services for multiple affected vehicles on behalf of a business, auction, etc. at one location? |
| A | No. If the dealer is performing multiple mobile repairs on Takata affected vehicles on behalf of a business, auction, etc the dealer may obtain one signed “Retailer Provided Mobile Service Invoice” and include a listing each of the VINs repaired for that specific entity. However, the dealer must attach a copy of the list to each RO submitted.
|
| Q. | Parts not listed in the campaign bulletin are damaged during the course of a mobile repair. How is this handled? |
| A | If additional parts are required and was not attributed to technician negligence, dealerships can request coverage for additional parts by contacting the warranty claims call center for direction at 1-800-258-7008 Option 7.
|
CAMPAIGN ID: PM657/PM676, PM665, PM818, PM823, PM826, PM683, PM684, R1711, R1712 | Consolidated Revision 9
| IMPORTANT SAFETY RECALL
PROGRAMA DE SEGURIDAD IMPORTANTE This is an important Safety Recall. The remedy will be performed for FREE. |
NHTSA Recall 20V-008
OWNER NOTIFICATION
NOTIFICACIÓN PROPIETARIO
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Nissan has decided that a defect which relates to motor vehicle safety exists in certain 2001 Model Year Nissan Maxima vehicles. Our records indicate that you own or lease the Nissan vehicle identified by the VIN on the inside of this notice.
Reason for Recall
Motivo del Retiro
This is important for your safety. The front passenger air bag inflator in your vehicle can rupture in a crash resulting in metal shrapnel striking the driver or passengers and causing serious injury or death.
What Nissan Will Do
Qué Hará Nissan
Our records indicate that Nissan replaced your front passenger air bag inflator as part of a previous recall. A final remedy is now available to repair your vehicle. Your Nissan dealer will replace your front passenger air bag inflator with new desiccated inflator manufactured by a different supplier, for FREE. This service should take around two (2) hours to complete, but your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule.
What You Should Do
Qué Debes Hacer
Contact your Nissan dealer at your earliest convenience in order to arrange an appointment to have your vehicle repaired. Please bring this notice with you when you keep your service appointment. For more information about the recall, please visit https://nna.secure.force.com/recall?camp=R1711.
Comunícate con cualquier concesionario Nissan a la mayor brevedad para concertar una cita de reparación para tu vehículo. Se requiere que traigas esta notificación el día de tu cita. Para obtener más información sobre el retiro, visite https://nna.secure.force.com/recall?camp=R1711.
If the dealer fails to, or is unable to make the necessary repairs free of charge, you may contact the National Consumer Affairs Department, Nissan North America, Inc. P.O. Box 685003, Franklin, TN 37068-5003. The toll free number is 888-737-9511.
Si el concesionario no cumple, o no le es posible realizar las reparaciones necesarias sin cargos, puedes contactar al Departamento Nacional de Asuntos del Consumidor a: National Consumer Affairs Department, Nissan North America, Inc. P.O. Box 685003, Franklin, TN 37068-5003. El número libre de cargos es 888-737-9511.
You may also submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.
Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
Thank you for your cooperation. We appreciate your Nissan ownership and apologize for any inconvenience this may cause you.
Gracias por tu cooperación. Agradecemos tu patrocinio como dueño de un Nissan y te ofrecemos nuestras disculpas por cualquier inconveniente que esto pueda ocasionar.
November 18, 2020
Mr. Stephen Hench
Trial Attorney, Litigation & Enforcement
National Highway Traffic Safety Administration
1200 New Jersey Avenue, SE
Washington, D.C. 20590
RE: Use of the Expanded Other Category for Takata Recalls
Dear Mr. Hench:
This communication serves to notify NHTSA of Nissan’s intent to expand utilization of the ‘Other’ category in reporting completion in the dashboard submission and quarterly reports pursuant to Paragraph 47 in the Third Amendment to the Coordinated Remedy Order (ACRO) and additional instructions provided by NHTSA in June 2019. Nissan intends to apply the expanded ‘Other’ category to the following Takata recall campaigns:
- Recall 15V-226
- Recall 15V-287
- Recall 16V-349
- Recall 17V-028
- Recall 17V-068
- Recall 17V-449
- Recall 18V-044
- Recall 18V-401
- Recall 18V-452
- Recall 20V-008
At this time, expanded utilization of the “Other’ category adds the following sub-categories, each described in more detail below.
- Deployed, missing, or incorrect airbag
- Retrieved through salvage
VIN counts for each sub-category provided in the discussion below are estimates and will be confirmed prior to final document submission by NHTSA recall ID. It is important to note that a particular VIN may qualify for accounting under multiple data sources and/or sub-categories in the breakdown below. In such a case, Nissan would select the most appropriate category based on all available information. For example, a Takata passenger airbag was recovered and destroyed through salvage yard collection in January 2020. Nissan received notice that the subject vehicle was seen at auction in March 2020 and has not been registered by a new owner yet. While the VIN shows recent in-commercial transit status, Nissan has evidence the recalled airbag has previously been removed from the vehicle and is no longer a safety risk. Therefore, Nissan will disposition the VIN as ‘Retrieved through salvage’.
For the purposes of this explanation, Nissan has attempted to remove the majority of VIN duplication across subcategories to illustrate the expected impact and distribution across each NHTSA recall ID. Upon implementation of the expanded ‘Other’ category, each VIN will receive a unique disposition based on the most recent data and analysis.
| Deployed, Missing, Incorrect | Retrieved through Salvage | |||||
| Recall ID | RAS | DRN/MS | Dealer Deferment | HBP | Incident reports (Deployment Claims) | RAS |
| 15V-226 | 10 | 0 | 0 | 20 | 0 | 166 |
| 15V-287 | 763 | 35 | 33 | 1,547 | 25 | 15,953 |
| 16V-349 | 134 | 4 | 0 | 789 | 2 | 4,574 |
| 17V-028 | 32 | 0 | 0 | 277 | 0 | 1,531 |
| 17V-068 | 0 | 0 | 0 | 0 | 0 | 0 |
| 17V-449 | 240 | 4 | 12 | 2,374 | 9 | 6,366 |
| 18V-044 | 13 | 0 | 0 | 246 | 0 | 589 |
| 18V-401 | 22 | 0 | 0 | 565 | 0 | 943 |
| 18V-452 | 0 | 0 | 0 | 0 | 0 | 1 |
| 20V-008 | 364 | 7 | 0 | 1,538 | 2 | 3,498 |
While this volume of VINs is relatively small in relation to the overall Takata affected population, Nissan believes it is important to accurately account for them. For applicable VINs in these sub-categories, Nissan intends to close the recall due to the fact that the affected Takata airbag is no longer a safety risk for the affected vehicle (VIN). Leaving the recall open when the Takata airbag is no longer present may create confusion and unintended consequences in the future. For example, the VIN look-up and CarFax report would continue to reflect an open recall for a VIN no longer affected. New owners, IRFs, insurers and other third parties could be frustrated by inaccurate notices of a need to replace an airbag inflator that is no longer with the vehicle, increasing the risk that recall notices will not be deemed credible. Additionally, as the industry is working with state legislators and DMVs to notify owners of open recalls or even restrict re-registration of vehicles with open recalls, the unnecessarily open recalls may hinder these important efforts.
Closing the recall after confirming the Takata airbag is no longer a risk will improve the reliability of recall data for all parties who reference it. In addition, Nissan is better able to focus outreach efforts on customers with vehicles still on the road and affected by the defective Takata airbags, prepare and allocate parts supply more efficiently, and report more accurate recall completions in accordance with ACRO Paragraph 45.
Deployed, missing, or incorrect airbag
These are vehicles for which Nissan has confirmed the affected Takata airbags have deployed or are missing, or are not the original equipment and therefore the affected Takata airbags no longer pose a safety risk to the affected vehicle (VIN). In our review of records to date, only six (6) vehicles eligible for this sub-category are due to incorrect airbag. Evidence of deployed, missing or incorrect airbag is collected from a variety of sources, including but not limited to, salvage yard engagement, auction records, incident investigation reports, canvas agent records and dealer records. Photo evidence and owner signatures are obtained whenever possible; however, if not available, Nissan will assess if available documentation is sufficient. For example, an authorized Nissan dealer submits a
Dealer Campaign deferment form indicating that upon inspection of the vehicle, it was confirmed the affected Takata passenger airbag is missing. Photo evidence and owner signature were not included with the form, but given the dealer record, Nissan will consider the form itself sufficient. Due to the fact that the affected Takata airbag is no longer a safety risk for the affected vehicle (VIN), Nissan will close the recall for this VIN, documenting the reason for closure as “Deployed, missing, or incorrect airbag”.
Potential data inclusion
- RAS – deployed, missing with photo evidence
- DRN/MS – agent report of deployed, missing with proper documentation
- Dealer Campaign deferment form – deployed, missing, incorrect
- HBP – deployed
- General Order rupture allegation reports, airbag incident claims – deployed
Retrieved through salvage
These are vehicles for which Nissan has confirmed the affected Takata airbags have been collected from salvage yards and subsequently destroyed, permanently removing them from the stream of commerce. Evidence of the airbag collection, inflator tie-in to VIN, and disposal are provided to Nissan through its engagement with Rebuilders Automotive Supply. Due to the fact that the affected Takata airbag is no longer a safety risk for the affected vehicle (VIN), Nissan will close the recall, documenting the reason for closure as “Retrieved through salvage”.
Potential data inclusion
RAS – recovered
Nissan intends to implement use of the expanded other category as defined above, beginning with the December 18, 2020 Takata Dashboard and subsequent quarterly completion reporting. If you have any questions, please feel free to contact me.
Very truly,
Tara Underwood
Senior Manager, Technical Compliance
Cc: Joshua Neff
January 9, 2020
Mr. Jeff Giuseppe
Associate Administrator for Enforcement
National Highway Traffic Safety Administration
Attn: Recall Management Division (NVS-215)
Room W48-302
1200 New Jersey Avenue, SE
Washington, D.C. 20590
Dear Mr. Giuseppe:
We are transmitting the enclosed Defect Information Report in accordance with the schedule set forth in the Third Amendment to The Coordinated Remedy Order. Nissan is recalling all non-desiccated front passenger air bag inflators previously used as replacement parts in prior Takata recalls to provide a final countermeasure replacement part.
Very truly,
Derek Latta
Manager,
Technical Compliance
Encl.
DEFECT INFORMATION REPORT
- Manufacturer:
Nissan Motor Kyushu Co., Ltd.
Nissan Shatai Co., Ltd. Oppama plant
Nissan Motor Co., Ltd. Shonan plant
Nissan Shatai Co., Ltd. Tochigi plant
Nissan Mexicana, S.A. de C.V. Aguascalientes plant
- Vehicles Potentially Involved:
The name, description and part number(s) of the recalled component(s) are below.
| Model | Part Name | Part Description | Part Number |
| Nissan Maxima | PSPI INFLATOR-AIR BAG ASST | PSPI Inflator for Front Passenger Air Bag Module | K8E617994D
|
| Nissan Sentra | SPI INFLATOR-AIR BAG ASST | SPI Inflator for Front Passenger Air Bag Module | 985614Z60A
|
| Nissan Pathfinder | SPI INFLATOR-AIR BAG ASST | SPI Inflator for Front Passenger Air Bag Module | KH5FA7993D
|
| Nissan Versa Sedan | PSPI6 Inflator for Front Passenger Air Bag Module | PSPI6 Inflator for Front Passenger Air Bag Module | 98561EM38E
|
| Nissan Versa Hatchback | PSPI6 Inflator for Front Passenger Air Bag Module | PSPI6 Inflator for Front Passenger Air Bag Module | 98561EM38E
|
| INFINITI I30/I35 | PSPI INFLATOR-AIR BAG ASST | PSPI Inflator for Front Passenger Air Bag Module | K85617994D |
| INFINITI QX4 | SPI INFLATOR-AIR BAG ASST | SPI Inflator for Front Passenger Air Bag Module | KH5FA7993D
|
| INFINITI | PSPI INFLATOR-AIR BAG ASST | PSPI Inflator for Front Passenger Air Bag Module | K85617994D |
| INFINITI | PSPI INFLATOR-AIR BAG ASST | PSPI Inflator for Front Passenger Air Bag Module | K85FA7994D
|
Production period of affected vehicles involved:
| Model | Dates of Manufacture |
| MY 2001-2003 Nissan Maxima | June 26, 2000 to December 26, 2002 |
| MY 2002-2006 Nissan Sentra | January 1, 2001 to August 26, 2006 |
| MY 2002-2004 Nissan Pathfinder | July 23, 2001 to July 20, 2004 |
| MY 2007-2011 Nissan Versa Sedan | December 4, 2006 to May 7, 2011 |
| MY 2007-2011 Nissan Versa Hatchback | May 1, 2006 to June 30, 2011 |
| MY 2001-2004 INFINITI I30/I35 | June 2, 2000 to August 3, 2004 |
| MY 2002-2003 INFINITI QX4 | July 24, 2001 to November 1, 2002 |
| MY 2003-2008 INFINITI FX35/FX45 | November 22, 2002 to August 24, 2009 |
| MY 2006-2010 INFINITI M35/M45 | December 18, 2004 to December 2, 2009 |
The vehicles subject to this report are equipped with non-desiccated Takata front passenger air bag inflators, in accordance with the schedule set forth in Third
Amendment to The Coordinated Remedy Order. More specifically, the subject vehicles are either equipped with PSPI6, PSPI or SPI non-desiccated front passenger air bag inflators previously used as replacement parts in prior Takata recalls.
The name and address of the front passenger air bag inflator supplier is:
TK Services Inc.
111 Peyerk Court
Romeo, MI 48065
- Total Number of Vehicles Potentially Involved:
Approximately 307,962 vehicles shown in the table(s) below:
| Model | Number of Vehicles | Inflator Type |
| MY 2001-2003 Nissan Maxima | 74,972 | PSPI |
| MY 2002-2006 Nissan Sentra | 130,143 | SPI |
| MY 2002-2004 Nissan Pathfinder | 44,076 | SPI |
| MY 2007-2011 Nissan Versa Sedan | 1,547 | PSPI6 |
| MY 2007-2011 Nissan Versa Hatchback | 3,859 | PSPI6 |
| MY 2001-2004 INFINITI I30/I35 | 29,192 | PSPI |
| MY 2002-2003 INFINITI QX4 | 8,236 | SPI |
| MY 2003-2008 INFINITI FX35/FX45 | 14,109 | PSPI |
| MY 2006-2010 INFINITI M35/M45 | 1,828 | PSPI |
- Percentage of Vehicles Estimated to Actually Contain the Defect:
1%[1]
To date, there are no inflator ruptures during ballistic testing of returned inflators or confirmed field incidents of Nissan vehicles equipped with PSPI, PSPI6 or SPI inflators in the population of inflators used as an interim remedy.
- Description of the Defect:
According to Takata Defect Report 20E-001, Takata has determined that a defect related to motor vehicle safety may arise in some of the subject non-desiccated ammonium nitrate inflators due to propellant degradation occurring after prolonged exposure to high absolute humidity, high temperatures and high temperature cycling. Activation of a non-desiccated ammonium nitrate inflator with degraded propellant may result in an inflator rupture. An inflator rupture may cause metal fragments to pass through the air bag and into the vehicle interior at high speed, which may result in injury or death to vehicle occupants.
- Chronology of Principal Events:
January 2, 2020 – As specified in the Amended Takata Consent Order, Takata submitted Defect Information Report 20E-001.
January 2, 2020 – Based on the information in the Takata Defect Information Report and out of abundance of caution, Nissan decided to conduct a safety recall on the subject vehicles in accordance with the schedule set forth in Paragraph 33 of the Third Amendment to The Coordinated Remedy Order.
- Description of Corrective Action:
Dealers will be notified on January 15, 2020. Nissan will begin notifying all affected vehicle owners by first class mail beginning February 10, 2020. The front passenger air bag inflators will be replaced with new desiccated inflators manufactured by a different supplier, at no cost to owners for parts or labor.
After Part 577 notification is completed, additional outreach efforts will be undertaken consistent with previous Takata Monitor recommendations.
Your office will be provided with the final Part 577 owner notification. Nissan will include a statement in the Part 577 owner notification concerning reimbursement for the cost of obtaining a pre-notification remedy.
- Copy of Notices:
Copies of all notices will be provided to NHTSA and Takata Monitor as they become available.
[1] The estimated percentage of vehicles involved with defect is unknown, 1% is used here because submission within NHTSA’s safety portal will not allow a non‐numeric value.
48 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| INFINITI | FX35 | 2003-2008 |
| INFINITI | FX45 | 2003-2008 |
| INFINITI | I30 | 2001-2004 |
| INFINITI | I35 | 2001-2004 |
| INFINITI | M35 | 2006-2010 |
| INFINITI | M45 | 2006-2010 |
| INFINITI | QX4 | 2002-2003 |
| NISSAN | MAXIMA | 2001-2003 |
| NISSAN | PATHFINDER | 2002-2004 |
| NISSAN | SENTRA | 2002-2006 |
| NISSAN | VERSA | 2007-2011 |
30 Associated Documents
Recall 573 Report – Amendment 1
RCLRPT-20V008-5320.PDF 221.279KB
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Miscellaneous Document – Dear Mr. Giuseppe: We are transmitting the enclosed Defect Information Report in accordance with the schedule set forth in the Third Amendment to The Coordinated Remedy Order. Nissan is recalling all non-desiccated front passenger air bag inflators previously used as replacement parts in prior Takata recalls to provide a final countermeasure replacement part. Very truly, Derek Latta Manager, Technical Compliance
RMISC-20V008-4118.pdf 494.911KB
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Defect Notice 573 Report
RCLRPT-20V008-2562.PDF 219.675KB
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Recall Acknowledgement
RCAK-20V008-2948.pdf 299.312KB
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ISSUED Owner Notification Letter(Part 577)
RCONL-20V008-2312.pdf 430.189KB
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Recall Quarterly Report #1, 2020-1
RCLQRT-20V008-0715.PDF 211.144KB
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Manufacturer Notices(to Dealers,etc) – INFINITI CAMPAIGN BULLETIN Takata Passenger Airbag Inflator Voluntary Safety Recall Campaign Reference: R1622, R1701, R1704, R1706, R1707, R1713, R1714 Date: September 3, 2020
RCMN-20V008-5327.pdf 332.285KB
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Manufacturer Notices(to Dealers,etc) – CUSTOMER RELEASE
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Remedy Instructions and TSB
RCRIT-20V008-1228.pdf 3613.47KB
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Remedy Instructions and TSB
RCRIT-20V008-1257.pdf 2123.597KB
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Remedy Instructions and TSB
RCRIT-20V008-7286.pdf 1364.418KB
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Manufacturer Notices(to Dealers,etc) – Revision 8 – INFINITI Consolidated Takata Retailer Announcement
RCMN-20V008-4547.pdf 371.212KB
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Manufacturer Notices(to Dealers,etc) – Revision 7 – Nissan Consolidated Takata Dealer Announcement
RCMN-20V008-8363.pdf 502.152KB
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Manufacturer Notices(to Dealers,etc) – Revision 7 – INFINITI Consolidated Takata Retailer Announcement
RCMN-20V008-0351.pdf 377.836KB
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Remedy Instructions and TSB
RCRIT-20V008-7442.pdf 80.045KB
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Remedy Instructions and TSB
RCRIT-20V008-6608.pdf 80.074KB
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Retailer Provided Mobile Service Invoice
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Remedy Instructions and TSB
RCRIT-20V008-1814.pdf 1666.654KB
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Remedy Instructions and TSB
RCRIT-20V008-5042.pdf 926.115KB
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Remedy Instructions and TSB
RCRIT-20V008-9443.pdf 80.087KB
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Remedy Instructions and TSB
RCRIT-20V008-6445.pdf 785.21KB
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Remedy Instructions and TSB
RCRIT-20V008-4362.pdf 1104.076KB
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Remedy Instructions and TSB
RCRIT-20V008-0377.pdf 1914.892KB
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Recall Quarterly Report #2, 2020-2
RCLQRT-20V008-9042.PDF 211.254KB
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Manufacturer Notices(to Dealers,etc) – Revision 8 – Nissan Consolidated Takata Dealer Announcement
RCMN-20V008-3361.pdf 2043.43KB
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Recall Quarterly Report #3, 2020-3
RCLQRT-20V008-1905.PDF 211.342KB
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Manufacturer Notices(to Dealers,etc) – Revision 9 – Nissan Consolidated Takata Dealer Announcement
RCMN-20V008-7276.pdf 2192.058KB
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Remedy Instructions and TSB
RCRIT-20V008-3057.pdf 845.705KB
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Recall 573 Report-Amendment 2
RCLRPT-20V008-4564.PDF 222.111KB
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November 18, 2020 RE: Use of the Expanded Other Category for Takata Recalls
RMISC-20V008-6226.pdf 135.746KB
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Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V008&docType=RCL
1 Associated Investigation
Air Bag Inflator Rupture
NHTSA ID: EA15001
Dated opened: February 24, 2015
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers. All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.
During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers. Nonetheless, at ODI’s insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation. The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures. As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.
Takata’s initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida. Accordingly ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas. Takata’s testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions. During PE14-016 four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.
Also during PE14-016 four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina. Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls. Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity. Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing. All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.
The investigation now includes all manufacturers and vehicles known to be affected at this time. ODI’s investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.
The five ODI reports cited above can be reviewed online at https://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492
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