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March 30, 2020 NHTSA CAMPAIGN NUMBER: 20V188000
Driver Frontal Air Bag Inflator May Rupture
An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
NHTSA Campaign Number: 20V188
Manufacturer Nissan North America, Inc.
Components AIR BAGS
Potential Number of Units Affected 216,678
Summary
Nissan North America, Inc. (Nissan) is recalling certain 2012-2017 NV Cargo and NV Passenger Van, 2013-2015 Titan and Armada and 2011-2012 Infiniti QX56 vehicles. Due to a manufacturing issue, the air bag inflator may not function properly or may rupture during deployment.
Remedy
Nissan will notify owners, and dealers will replace the front driver air bag inflators, free of charge. The recall began May 7, 2020. Owners may contact Nissan customer service at 1-800-867-7669 or Infiniti customer service at 1-800-662-6200.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Nissan has a Recall
CAMPAIGN BULLETIN
Takata Driver Air Bag
Voluntary Safety Recall Campaign
Reference: R20A6
Date: January 22, 2021
Attention: Retailer Principal, Sales, Parts and Service Managers
IMPORTANT: It is a violation of Federal law for retailers to sell or deliver vehicles in their inventory covered by this notification until the campaign action is performed.
| UPDATE January 22, 2021 Please discard earlier versions of this bulletin. |
The announcement from March 31, 2020 has been revised to include:
|
| Affected Models/Years: | Affected Population: | Retailer Inventory: | SERVICE COMM Activation date: |
Stop Sale In Effect |
| MY2011-12 QX56 | 34,754 | NA | March 31, 2020 |
YES |
***** Campaign Summary *****
INFINITI has notified the National Highway Traffic Safety Administration (NHTSA) that it will conduct a Voluntary Safety Recall Campaign on specific MY2011-12 QX56 vehicles to replace the air bag inflator with a new Daicel supplied inflator or module kit.
Due to a manufacturing process anomaly, these inflators may not function properly or may potentially rupture during deployment. Overloading of the propellant, or asymmetric loading of the propellant, may lead to over-pressurization of the inflator housing during deployment. Over-pressurization of the inflator housing in the event of a crash may result in an inflator rupture. An inflator rupture may cause metal fragments to pass through the air bag and into the vehicle interior at high speed, which may result in injury or death to vehicle occupants. INFINITI is proactively conducting this recall out of an abundance of caution, and is not aware of any field incidents related to this condition.
NOTE: This issue is not related to the previous Takata air bag recalls. This is a unique manufacturing quality control issue with an unrelated root-cause, but similar outcome.
***** What Retailers Should Do *****
- Verify if vehicles are affected by this Voluntary Safety Recall Campaign using Service Comm or DBS National Service History – Open Campaign D. R20A6
- Retailers must not sell, lease, trade, rent or loan any vehicles in retailer inventory affected by this recall campaign until after the vehicle has been repaired.
- Retailers should use ITB20-015 to remedy any vehicles subject to this campaign.
- Once repaired, the service department should submit the applicable warranty claim for the action performed so it can be closed on SERVICE COMM.
***** Release Schedule *****
| Parts |
|
| Repair |
|
| Owner Notification |
INFINITI will begin notifying owners of all potentially affected vehicles in May 2020 via U.S. Mail. |
***** Retailer Responsibility *****
It is the retailer’s responsibility to check Service Comm or DBS National Service History – Open Campaign using the appropriate Campaign I.D. for the campaign status on each vehicle falling within the range of this voluntary safety recall campaign, which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in retailer inventory. If a VIN subject to this recall campaign was part of a retailer trade, the letter associated with that VIN should be forwarded to the appropriate retailer for service completion.
Frequently Asked Questions (FAQ):
Q: Is this a safety recall?
A. Yes.
Q. What is the reason for the recall?
A. Due to a manufacturing process anomaly, these inflators may not function properly or may potentially rupture during deployment.
Q. What is the possible effect of the condition?
A. Overloading of the propellant, or asymmetric loading of the propellant, may lead to overpressurization of the inflator housing during deployment. Over-pressurization of the inflator housing in the event of a crash may result in an inflator rupture. An inflator rupture may cause metal fragments to pass through the air bag and into the vehicle interior at high speed, which may result in injury or death to vehicle occupants. INFINITI is proactively conducting this recall out of an abundance of caution, and is not aware of any field incidents related to this condition.
Q. What will be the corrective action?
A. Retailers will replace the air bag inflator with a new Daicel supplied inflator or module kit.
Q. How long will the corrective action take?
A. This service, which is conducted at no charge to you for parts and labor, could take up to approximately one (1) hour to complete. However, your INFINITI retailer may require your vehicle for a longer period of time based upon their work schedule.
Q. When will vehicle owners be notified?
A. INFINITI will begin notifying owners of all potentially affected vehicles in May 2020 via U.S. Mail.
Q. Is my vehicle safe to drive?
A. If your vehicle is subject to this campaign, you will receive an Owner Notification letter from INFINITI, which will provide instructions on how to remedy your vehicle. Affected owners are encouraged to have their vehicle repaired as soon as possible upon notification.
Q. Is there anything owners can do to mitigate this condition?
A. No.
Q. Are parts readily available?
A. The following part has been placed on parts restriction. Retailers may place an SVC order for the part listed below via DBS. Orders will be fulfilled in the order they were received, once parts become available.
- K8510-1LA9D – Graphite
The following part is available and is orderable as needed via normal ordering process.
- K8510-1LA9E – Wheat
Q. Is there any charge for the repair?
A. No. The remedy will be performed for the client free of charge for parts and labor.
Q. Will I have to take my vehicle back to the selling retailer to have the service performed?
A. No, any authorized INFINITI retailer is able to perform the voluntary safety recall campaign.
For Consumer Affairs: Please inform us of the retailer where you would like to have the corrective action completed.
Q. Will a rental vehicle be provided while the retailer is servicing the vehicle?
A. Rental is available while replacement parts are or order or if you need transportation while your vehicle is being repaired.
| EXPENSE CODE | DESCRIPTION | AMOUNT |
| 502 | Rental Expense | $180 (Max) |
| Contact the Warranty Claims Call Center @ 800-933-3712 if additional expense is required | ||
Q. What do I do with used air bag inflators?
A. Used airbag inflators should be returned via XPO services. Retailers can contact TK Services (XPO) @ SCFieldAction.14305@xpo.com to schedule a pickup. Retailers should include the following information in their pickup request:
- Retailer ID #
- Full Retailer Name
- Retailer E-mail address
- Detail (# of pallets/weights/dimensions) of the pickup request
- Any special requirements (hours of operation/gate instructions/etc.)
Q. If the vehicle has been in an accident, or the air bag inflator has been previously replaced due to service need, does it need to have the campaign performed?
A. Yes. If the vehicle is identified in Service Comm or DBS National Service History under Open Campaigns, the campaign should be performed.
Q. I have lost confidence in the vehicle. Will INFINITI replace or repurchase the vehicle?
A. The remedy will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle.
Q. What model year vehicles are involved?
A. Certain INFINITI Model Year 2011-12 QX56 vehicles manufactured between October 27, 2009 and August 22, 2012 are affected.
Q. Are you experiencing this condition on any other INFINITI (or Nissan) models?
A. Yes. Certain Nissan Model Year 2012-17 NV Passenger and Cargo Van and Nissan Model Year 2013-15 Armada and Titan vehicles manufactured between November 1, 2010 and October 13, 2017 are affected.
Revision History:
| Date | Announcement | Purpose |
| March 31, 2020 | Voluntary Safety Recall | New campaign announcement |
| January 22, 2021 | REVISION 1 | Part K8510-1LA9D (Graphite) has been placed on parts restriction. |
RECALL CAMPAIGN BULLETIN
| Classification: | Reference: | Date: |
| RS20002 | ITB20-015 | March 30, 2020 |
VOLUNTARY SAFETY RECALL CAMPAIGN
2011-2012 QX56 DRIVER SIDE AIR BAG MODULE
| CAMPAIGN ID #: | R20A6 |
| APPLIED VEHICLES: | 2011-2012 QX56 (Z62) |
Check Service COMM or Dealer Business Systems (DBS)
National Service History to confirm campaign eligibility.
INTRODUCTION
Infiniti is conducting this voluntary safety recall campaign on certain specific model year 2011-2012 QX56 vehicles to replace the driver side air bag module. This service will be performed at no charge to the customer for parts or labor.
IDENTIFICATION NUMBER
Infiniti has assigned identification number R20A6 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign.
RETAILER RESPONSIBILITY
It is the retailer’s responsibility to check Service COMM or Dealer Business Systems (DBS) National Service History for the campaign status on each vehicle falling within the range of this voluntary safety recall which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in a retailer’s inventory. Federal law requires that new vehicles in retailer inventory which are the subject of a safety recall must be corrected prior to sale. Failure to do so can result in civil penalties by the National Highway Traffic Safety Administration. While federal law applies only to new vehicles, Infiniti strongly encourages retailers to correct any used vehicles in their inventory before they are retailed.
REQUIRED SPECIAL TOOL
Quick Scan Tool (J-52352)
- Each retailer has been shipped one Quick Scan Tool (J-52352).
- Additional tools can be obtained from TechMate by calling 1-800-662-2001 or visiting their website at infinititechmate.com.
SERVICE PROCEDURE
IMPORTANT: Follow all cautions, warnings, and notes in the Electronic Service Manual (ESM) when working on or near a Supplemental Restraint System (SRS), such as an air bag.
NOTICE Handle the interior trim carefully to avoid damage. Work with clean hands and clean tools to avoid dirt and stains. Use protective covers as needed.
- Write down the radio settings.
- Turn the ignition OFF.
- Disconnect both battery cables, negative cable first.
- Wait at least 3 minutes.
- Register the new air bag module serial number as follows:
- The new module is listed in the PARTS INFORMATION on page 8.
a. Attach the quick scan tool (J-52352) to your CONSULT PC USB port.
b. On the left side of the ASIST main menu, select Tech Support Info, then Inventory Vehicle Actions.
c. Select CLICK HERE (Air Bag to VIN Registration).
d. Use the quick scan tool to scan the bar code Vehicle Identification Number (VIN) on the B-pillar label.
- Wipe any dirt/debris from the bar code before scanning.
HINT:
- Some labels may not scan quickly.
- Hold the scan tool approximately 6 inches away from the label.
- Hold the trigger down until the label is read (this may take several seconds).
- The VIN will automatically populate (see Figure 6 on page 6).
- If needed, the VIN can be entered manually.
e. Use the quick scan tool to scan the bar code (serial number) on the new air bag module.
- The serial number will automatically populate (see Figure 6).
HINT: If needed, the serial number can be entered manually.
f. Select Submit on the ASIST screen (see Figure 6).
- Remove the driver’s air bag module (module) from the vehicle.
- Refer to the ESM, section RESTRAINTS > SRS AIR BAG > REMOVAL AND INSTALLATION > DRIVER AIR BAG MODULE, for module removal information.
Install New Module into Vehicle
- Install the new module into the vehicle in reverse order of removal.
- Refer to the ESM, section RESTRAINTS > SRS AIR BAG > REMOVAL AND INSTALLATION > DRIVER AIR BAG MODULE, for module installation information.
- Reconnect both battery cables, positive cable first.
- Perform the required procedures after battery disconnection.
- Refer to the ESM, section GENERAL INFORMATION > GENERAL INFORMATION > BASIC INSPECTION > INSPECTION AND ADJUSTMENT > ADDITIONAL SERVICE WHEN REMOVING BATTERY NEGATIVE TERMINAL.
- Turn the ignition from OFF to ON and observe the air bag warning light:
- The light should illuminate for 7 seconds and then go out.
NOTE: If the Air Bag Warning light does not operate as described above there may be an issue not covered by this service action. Refer to ASIST and the appropriate Service Manual for additional diagnostic and repair information.
- Return the removed (old / non-deployed) module in the box that the new module arrived in.
- Follow the return instructions attached to this bulletin on page 9.
PARTS INFORMATION
| DESCRIPTION | COLOR | PART NUMBER |
QUANTITY |
| MODULE ASSY – AIR BAG, DRIVER (Driver Side Air Bag Module) |
Wheat | K8510-1LA9E | 1 |
| MODULE ASSY – AIR BAG, DRIVER (Driver Side Air Bag Module) |
Graphite | K8510-1LA9D | 1 |
NOTE:
- Make sure to return the removed (old / non-deployed) module in the box that the new module came in.
- Follow the return instructions provided.
- Supplied return instructions are attached to this bulletin on page 9.
CLAIMS INFORMATION
Submit a “CM” line claim using the following claims coding:
| CAMPAIGN (“CM”) ID |
DESCRIPTION | OP CODE |
FRT |
| R20A6 | Replace Driver Side Air Bag Module | R20A60 | 0.5 hrs |
Takata Document
AMENDMENT HISTORY
| PUBLISHED DATE | REFERENCE | DESCRIPTION |
| March 30, 2020 | ITB20-015 | Original bulletin published |
March 30, 2020
Mr. Jeff Giuseppe
Associate Administrator for Enforcement
National Highway Traffic Safety Administration
Attn: Recall Management Division (NVS-215)
Room W48-302
1200 New Jersey Avenue, SE
Washington, D.C. 20590
Dear Mr. Giuseppe:
We are transmitting the enclosed Defect Information Report in accordance with 49 CFR Part 573. A voluntary recall campaign will be initiated and your office provided with the notices.
Very truly,
Derek Latta
Manager,
Technical Compliance
Encl.
DEFECT INFORMATION REPORT
- Manufacturer:
Nissan North America Inc., Canton plant
Nissan Shatai Co. Ltd., Kyushu plant
- Vehicles Potentially Involved:
The name, description and part number(s) of the recalled component(s) are below.
| Model | Part Name | Part Description | Part Number |
| Nissan Titan | MODULE ASSY – AIR BAG, DRIVER | PSDI-5D Inflator for Front Driver Air Bag Module | 98510 9GE0A
98510 9GE0B |
| Nissan Armada | MODULE ASSY – AIR BAG, DRIVER | PSDI-5D Inflator for Front Driver Air Bag Module | 98510 9GE0A
98510 9GE0B 98510 9GE0C |
| Nissan NV
Cargo/ Passenger Van |
MODULE ASSY – AIR BAG, DRIVER | PSDI-5D Inflator for Front Driver Air Bag Module | 98510 1PA0A |
| INFINITI QX56 | MODULE ASSY – AIR BAG, DRIVER | PSDI-5D Inflator for Front Driver Air Bag Module | 98510 9GE0A
98510 9GE0B 98510 9GE0C |
Production period of affected vehicles manufactured with Takata PSDI-5D front driver air bag inflators with 13X desiccant:
| Make/Model | Dates of Manufacture |
| MY 2013-2015 Nissan Titan | July 19, 2012 through August 22, 2015 |
| MY 2013-2015 Nissan Armada | July 19, 2012 through January 20, 2016 |
| MY 2012-2017 Nissan NV Cargo/ Passenger Van | November 1, 2010 through October 13, 2017 |
| MY 2011-2012 INFINITI QX56 | October 27, 2009 through August 22, 2012 |
This issue is unique to PSDI-5D front driver air bag inflators (containing 13X desiccant) manufactured using a specific propellant loading process according to supplier records. The manufacturing process issue does not affect any other Nissan or INFINITI vehicles.
The name and address of the driver air bag inflator supplier is:
TK HOLDINGS INC.
2500 Takata Drive
Auburn Hills, MI 48326
Brian Catlin
Vice President, Quality
(248) 340-7628
- Total Number of Vehicles Potentially Involved:
Approximately 216,678 vehicles shown in the table(s) below:
| Make/Model | Number of Vehicles | Inflator Type |
| MY 2013-2015 Nissan Titan | 37,977 | PSDI-5D |
| MY 2013-2015 Nissan Armada | 45,535 | PSDI-5D |
| MY 2012-2017 Nissan NV Cargo/ Passenger Van | 98,412 | PSDI-5D |
| MY 2011-2012 INFINITI QX56 | 34,754 | PSDI-5D |
- Percentage of Vehicles Estimated to Actually Contain the Defect:
1%[1]
To date, Nissan is not aware of any confirmed field incidents attributable to the subject condition in vehicles equipped with PSDI-5D inflators.
- Description of the Defect:
Due to a manufacturing process issue at the Takata Monclova, Mexico plant, the driver front air bag inflator may not function properly or may rupture during deployment, increasing the risk of injury. Based on the supplier’s investigation, the issue may be caused by overloading of the propellant or asymmetric loading of the propellant during manufacturing. Over-pressurization of the inflator housing in the event of a crash may result in an inflator rupture. An inflator rupture may cause metal fragments to pass through the air bag and into the vehicle interior at high speed, which may result in injury or death to vehicle occupants.
- Chronology of Principal Events:
Nissan will supplement this chronology of principal events.
Description of Corrective Action:
Nissan will issue an owner notification to vehicle owners by first class mail within 60 days of this letter. Dealers will be notified on March 31, 2020. Dealers will replace the front driver air bag inflator with a new (Daicel) supplied inflator or module kit at no cost to owners for parts or labor.
Your office will be provided with the Part 577 owner notification.
- Copy of Notices:
Copies of all notices will be provided to NHTSA as they become available.
[1] The estimated percentage of vehicles involved with defect is unknown, 1% is used here because submission within NHTSA’s safety portal will not allow a non‐numeric value.
April 29, 2020
Mr. Joshua Neff
Chief, Recall Management Division
National Highway Traffic Safety Administration
Attn: Recall Management Division (NVS-215)
Room W48-302
1200 New Jersey Avenue, SE
Washington, D.C. 20590
Re: Reporting Under the “Other” Category in Takata Campaigns ACRO 48(b)
Dear Mr. Neff:
Nissan has notified NHTSA of its intent to expand the use of the “other” category in reporting completions on quarterly reports pursuant to Paragraph 47 in the Third Amendment to the Coordinated Remedy Order (“ACRO”). The expansion applies to recall 20V-008. This communication provides an explanation as to financial resources saved and reallocation of such resources associated with the use of “Other” category.
In short, Nissan has not realized net financial savings associated with the use of “Other” category. Nissan has contracted with Harbor Business Partners, LLC (Harbor) to review un-remedied recall populations to assess the number of vehicles in operation and filter out vehicles determined to be no longer in use. Nissan’s primary objective in contracting with Harbor is not cost savings at all; but, rather, to gain a better understanding of the actual vehicles in operation that need to be recalled, and then to focus all its efforts to reach that population, rather than attempting to notify owners of vehicles that are not in operation.
While the cost of this activity is overall more expensive than the typical Part 577 recall notifications and certain other outreach efforts to the VINs in the “Other” category; Nissan firmly believes it is very important to the overriding goal of remedying vehicles and eliminating the hazards associated with the recalled Takata inflators by allowing Nissan to focus its outreach specifically where it has the most potential to have positive impact. To that end, Nissan thanks the agency staff for their suggestion that un-remedied vehicle data be filtered to ascertain which vehicles subject to the Takata recalls remain in use.
Very truly,
Derek Latta
Manager,
Technical Compliance
Cc Stephen Hench
April 29, 2020
Mr. Jeff Giuseppe
Associate Administrator for Enforcement
National Highway Traffic Safety Administration
Attn: Recall Management Division (NVS-215)
Room W48-302
1200 New Jersey Avenue, SE
Washington, D.C. 20590
Dear Mr. Giuseppe:
In accordance with the Third Amendment to the Coordinated Remedy Order (“ACRO”), paragraphs 47 and 48, this report amends Defect Information Report 20V-008 to notify NHTSA of Nissan’s intention to utilize the “Other” category in reporting Takata recall completion rates in quarterly reports to NHTSA and bi-weekly completion reports to NHTSA and the Takata Monitor. Additionally, Nissan will initiate reporting of vehicles determined to be removed due to scrap, theft and export, in accordance with Paragraph 45. Nissan will implement the use of the “Total Removed” categories (Scrapped, Stolen, Exported, Other) beginning with the May 8, 2020 dashboard submission and shortly thereafter in the Second Quarter 2020 quarterly report to NHTSA. “Total Removed” vehicles are not treated as remedied, but rather are removed from the vehicle population for purposes of calculating remedy completion under Paragraph 35 of the ACRO.
Out of an abundance of caution and consistent with Paragraph 48(d) of the ACRO, all unremedied vehicles (including those that Nissan believes no longer exist) that were subject to 20V-008 will remain active, or “live,” across Nissan’s data systems such that any search of VINs within the “Total Removed” category will return an open recall status.
While the initially reported number of potentially affected vehicles subject to 20V-008 remains the same (307,962), Nissan has contracted with Harbor Business Partners, LLC (Harbor) to review the entire un-remedied recall population and determine each vehicle’s in/out of service status. The baseline result of this effort is as follows:
| Removed Category | Vehicle Count |
| Scrapped | 40,436 |
| Stolen | 149 |
| Exported | 2,182 |
| Other | 47,132 |
Nissan’s use of these reporting criteria will more accurately reflect vehicles still in active service and will enable Nissan to focus its outreach effort on those vehicles that it believes are potentially still in existence, as opposed to vehicles that are no longer on the road.
All subsequent changes to overall counts in the “Total Removed” categories will be reflected in the next six (6) consecutive quarters of reporting.
Very truly,
Derek Latta
Manager,
Technical Compliance
Encl.
April 29, 2020
Mr. Jeff Giuseppe
Associate Administrator for Enforcement
National Highway Traffic Safety Administration
Attn: Recall Management Division (NVS-215)
Room W48-302
1200 New Jersey Avenue, SE
Washington, D.C. 20590
Dear Mr. Giuseppe:
We are transmitting the enclosed supplement to Defect Information Report 20V-008 submitted on January 9, 2020. This report amends Defect Information Report 20V-008 to notify NHTSA of Nissan’s intention to utilize the “Other” category in reporting Takata recall completion rates in quarterly reports to NHTSA and monthly dashboard completion reports to NHTSA and the Takata Monitor. This supplement updates section 5.
Very truly,
Derek Latta
Manager,
Technical Compliance
Encl.
DEFECT INFORMATION REPORT
- Manufacturer:
Nissan Motor Kyushu Co., Ltd.
Nissan Shatai Co., Ltd. Oppama plant
Nissan Motor Co., Ltd. Shonan plant
Nissan Shatai Co., Ltd. Tochigi plant
Nissan Mexicana, S.A. de C.V. Aguascalientes plant
- Vehicles Potentially Involved:
The name, description and part number(s) of the recalled component(s) are below.
| Model | Part Name | Part Description | Part
Number |
| Nissan Maxima | PSPI INFLATOR-AIR BAG ASST | PSPI Inflator for Front
Passenger Air Bag Module |
K8E617994D
|
| Nissan Sentra | SPI INFLATOR-AIR BAG ASST | SPI Inflator for Front
Passenger Air Bag Module |
985614Z60A
|
| Nissan | SPI INFLATOR-AIR BAG ASST | SPI Inflator for Front
Passenger Air Bag Module |
KH5FA7993D
|
| Nissan Versa Sedan | PSPI6 Inflator for Front Passenger Air Bag Module | PSPI6 Inflator for Front Passenger Air Bag Module | 98561EM38E
|
| Nissan Versa Hatchback | PSPI6 Inflator for Front Passenger Air Bag Module | PSPI6 Inflator for Front Passenger Air Bag Module | 98561EM38E
|
| INFINITI I30/I35 | PSPI INFLATOR-AIR BAG ASST | PSPI Inflator for Front
Passenger Air Bag Module |
K85617994D |
| INFINITI QX4 | SPI INFLATOR-AIR BAG ASST | SPI Inflator for Front
Passenger Air Bag Module |
KH5FA7993D
|
| INFINITI | PSPI INFLATOR-AIR BAG ASST | PSPI Inflator for Front
Passenger Air Bag Module |
K85617994D |
| INFINITI M35/M45 | PSPI INFLATOR-AIR BAG ASST | PSPI Inflator for Front
Passenger Air Bag Module |
K85FA7994D
|
Production period of affected vehicles involved:
| Model | Dates of Manufacture |
| MY 2001-2003 Nissan Maxima | June 26, 2000 to December 26, 2002 |
| MY 2002-2006 Nissan Sentra | January 1, 2001 to August 26, 2006 |
| MY 2002-2004 Nissan Pathfinder | July 23, 2001 to July 20, 2004 |
| MY 2007-2011 Nissan Versa Sedan | December 4, 2006 to May 7, 2011 |
| MY 2007-2011 Nissan Versa Hatchback | May 1, 2006 to June 30, 2011 |
| MY 2001-2004 INFINITI I30/I35 | June 2, 2000 to August 3, 2004 |
| MY 2002-2003 INFINITI QX4 | July 24, 2001 to November 1, 2002 |
| MY 2003-2008 INFINITI FX35/FX45 | November 22, 2002 to August 24, 2009 |
| MY 2006-2010 INFINITI M35/M45 | December 18, 2004 to December 2, 2009 |
The vehicles subject to this report are equipped with non-desiccated Takata front passenger air bag inflators, in accordance with the schedule set forth in Third Amendment to The Coordinated Remedy Order. More specifically, the subject vehicles are either equipped with PSPI6, PSPI or SPI non-desiccated front passenger air bag inflators previously used as replacement parts in prior Takata recalls.
The name and address of the front passenger air bag inflator supplier is:
TK Services Inc.
111 Peyerk Court
Romeo, MI 48065
- Total Number of Vehicles Potentially Involved:
Approximately 307,962 vehicles shown in the table(s) below:
| Model | Number of Vehicles | Inflator Type |
| MY 2001-2003 Nissan Maxima | 74,972 | PSPI |
| MY 2002-2006 Nissan Sentra | 130,143 | SPI |
| MY 2002-2004 Nissan Pathfinder | 44,076 | SPI |
| MY 2007-2011 Nissan Versa Sedan | 1,547 | PSPI6 |
| MY 2007-2011 Nissan Versa Hatchback | 3,859 | PSPI6 |
| MY 2001-2004 INFINITI I30/I35 | 29,192 | PSPI |
| MY 2002-2003 INFINITI QX4 | 8,236 | SPI |
| MY 2003-2008 INFINITI FX35/FX45 | 14,109 | PSPI |
| MY 2006-2010 INFINITI M35/M45 | 1,828 | PSPI |
- Percentage of Vehicles Estimated to Actually Contain the Defect:
1%[1]
To date, there are no inflator ruptures during ballistic testing of returned inflators or confirmed field incidents of Nissan vehicles equipped with PSPI, PSPI6 or SPI inflators in the population of inflators used as an interim remedy.
- Description of the Defect:
Updated April 29, 2020 – This submission is to inform of Nissan’s intent to implement the “Other” reporting category for removed vehicles in Quarterly Reporting as permitted in the Third Amendment to the Coordinated Remedy Order (ACRO),
Paragraphs 45 through 49. As a condition of the ACRO, all affected vehicles will remain active across Nissan’s data systems such that any search of “Other” removed VINs will return an open recall status. For this reason, the number of potentially involved vehicles in this report will remain the same. However, for reference, initial counts of vehicles in the “Other” reporting category are indicated in the amended Part 573 letter submitted on April 29, 2020. Note that these counts are current as of the first calendar quarter 2020. Future changes to overall Total Removed counts, including “Other,” will be reflected in quarterly reporting.
According to Takata Defect Report 20E-001, Takata has determined that a defect related to motor vehicle safety may arise in some of the subject non-desiccated ammonium nitrate inflators due to propellant degradation occurring after prolonged exposure to high absolute humidity, high temperatures and high temperature cycling. Activation of a non-desiccated ammonium nitrate inflator with degraded propellant may result in an inflator rupture. An inflator rupture may cause metal fragments to pass through the air bag and into the vehicle interior at high speed, which may result in injury or death to vehicle occupants.
- Chronology of Principal Events:
January 2, 2020 – As specified in the Amended Takata Consent Order, Takata submitted Defect Information Report 20E-001.
January 2, 2020 – Based on the information in the Takata Defect Information Report and out of abundance of caution, Nissan decided to conduct a safety recall on the subject vehicles in accordance with the schedule set forth in Paragraph 33 of the Third Amendment to The Coordinated Remedy Order.
- Description of Corrective Action:
Dealers will be notified on January 15, 2020. Nissan will begin notifying all affected vehicle owners by first class mail beginning February 10, 2020. The front passenger air bag inflators will be replaced with new desiccated inflators manufactured by a different supplier, at no cost to owners for parts or labor.
After Part 577 notification is completed, additional outreach efforts will be undertaken consistent with previous Takata Monitor recommendations.
Your office will be provided with the final Part 577 owner notification. Nissan will include a statement in the Part 577 owner notification concerning reimbursement for the cost of obtaining a pre-notification remedy.
- Copy of Notices:
Copies of all notices will be provided to NHTSA and Takata Monitor as they become available.
[1] The estimated percentage of vehicles involved with defect is unknown, 1% is used here because submission within NHTSA’s safety portal will not allow a non‐numeric value.
April 17, 2020
Mr. Jeff Giuseppe
Associate Administrator for Enforcement
National Highway Traffic Safety Administration
Attn: Recall Management Division (NVS-215)
Room W48-302
1200 New Jersey Avenue, SE
Washington, D.C. 20590
Dear Mr. Giuseppe:
We are transmitting the enclosed supplement to the Defect Information Report filed on March 30, 2020. This supplement updates section(s) 6 and 7: Chronology of Principal Events and Description of Corrective Action, respectively.
Very truly,
Derek Latta
Manager,
Technical Compliance
Encl.
DEFECT INFORMATION REPORT
- Manufacturer:
Nissan North America Inc., Canton plant
Nissan Shatai Co. Ltd., Kyushu plant
- Vehicles Potentially Involved:
The name, description and part number(s) of the recalled component(s) are below.
| Model | Part Name | Part Description | Part Number |
| Nissan Titan | MODULE ASSY – AIR BAG, DRIVER | PSDI-5D Inflator for Front Driver Air Bag Module | 98510 9GE0A
98510 9GE0B |
| Nissan Armada | MODULE ASSY – AIR BAG, DRIVER | PSDI-5D Inflator for Front Driver Air Bag Module | 98510 9GE0A
98510 9GE0B 98510 9GE0C |
| Nissan NV Cargo/ Passenger Van |
MODULE ASSY – AIR BAG, DRIVER | PSDI-5D Inflator for Front Driver Air Bag Module | 98510 1PA0A |
| INFINITI QX56 | MODULE ASSY – AIR BAG, DRIVER | PSDI-5D Inflator for Front Driver Air Bag Module | 98510 9GE0A
98510 9GE0B 98510 9GE0C |
Production period of affected vehicles manufactured with Takata PSDI-5D front driver air bag inflators with 13X desiccant:
| Make/Model | Dates of Manufacture |
| MY 2013-2015 Nissan Titan | July 19, 2012 through August 22, 2015 |
| MY 2013-2015 Nissan Armada | July 19, 2012 through January 20, 2016 |
| MY 2012-2017 Nissan NV Cargo/ Passenger Van | November 1, 2010 through October 13, 2017 |
| MY 2011-2012 INFINITI QX56 | October 27, 2009 through August 22, 2012 |
This issue is unique to PSDI-5D front driver air bag inflators (containing 13X desiccant) manufactured using a specific propellant loading process according to supplier records. The manufacturing process issue does not affect any other Nissan or INFINITI vehicles.
The name and address of the driver air bag inflator supplier is:
TK HOLDINGS INC.
2500 Takata Drive
Auburn Hills, MI 48326
Brian Catlin
Vice President, Quality
(248) 340-7628
- Total Number of Vehicles Potentially Involved:
Approximately 216,678 vehicles shown in the table(s) below:
| Make/Model | Number of Vehicles | Inflator Type |
| MY 2013-2015 Nissan Titan | 37,977 | PSDI-5D |
| MY 2013-2015 Nissan Armada | 45,535 | PSDI-5D |
| MY 2012-2017 Nissan NV Cargo/ Passenger Van | 98,412 | PSDI-5D |
| MY 2011-2012 INFINITI QX56 | 34,754 | PSDI-5D |
- Percentage of Vehicles Estimated to Actually Contain the Defect:
1%[1]
To date, Nissan is not aware of any confirmed field incidents attributable to the subject condition in vehicles equipped with PSDI-5D inflators.
- Description of the Defect:
Due to a manufacturing process issue at the Takata Monclova, Mexico plant, the driver front air bag inflator may not function properly or may rupture during deployment, increasing the risk of injury. Based on the supplier’s investigation, the issue may be caused by overloading of the propellant or asymmetric loading of the propellant during manufacturing. Over-pressurization of the inflator housing in the event of a crash may result in an inflator rupture. An inflator rupture may cause metal fragments to pass through the air bag and into the vehicle interior at high speed, which may result in injury or death to vehicle occupants.
- Chronology of Principal Events:
April 26, 2018 – Nissan received notification from the airbag inflator supplier about a field incident involving a driver airbag inflator rupture in another OEM’s vehicle. The supplier informed Nissan that the incident inflator was a PSDI-5D type manufactured at the same facility as PSDI-5D type inflators supplied to Nissan. The supplier further informed Nissan that the root-cause of the incident inflator rupture was under investigation in conjunction with NHTSA and the other OEM. Nissan confirmed it had no reports of rupture incidents for the subject inflators. Nissan requested the supplier to conduct a thorough investigation to determine any adverse quality effects on Nissan’s inflators and to notify Nissan immediately of any findings relevant to subject inflators supplied to Nissan and to provide periodic investigation updates.
May 2018 through early March 2019 – The supplier’s root-cause investigation continued into the inflator rupture incident involving the other OEM and potential impact to inflators supplied to Nissan. Nissan continued to monitor the field and did not identify any subject inflator rupture incidents. On March 6, 2019, the other OEM decided to conduct a safety recall of supplier’s PSDI-5D inflators in its vehicles.
March 8, 2019 – The supplier notified Nissan of the other OEM’s safety recall determination and shared that its investigation pointed toward a manufacturing process anomaly specific to the other OEM’s affected population. The supplier confirmed the other OEM incident inflator was manufactured on a different production line from inflators supplied to Nissan and design differences between the two OEM’s subject inflators. The supplier also provided an update on the healthy parts field collection and testing of subject inflators supplied to Nissan, which had found no ruptures or abnormal deployments. The supplier committed to continue to investigate any potential effects on inflators supplied to Nissan.
March 11, 2019 – Nissan discussed the supplier’s investigation with NHTSA to understand the other OEM’s determination with respect to inflators in its vehicles and also to consider plans for evaluating any potential field risk to the subject inflators supplied to Nissan.
March 28, 2019 – The supplier reported that testing of additional subject inflators recovered from Nissan vehicles again found no ruptures or abnormal deployments. The supplier advised that it was reviewing its manufacturing process records for Nissan inflators to ensure that no manufacturing process anomalies occurred.
July 9, 2019 – The supplier provided an investigation update into potential manufacturing process anomalies, specifically the propellant loading process. Because process control records could not conclusively rule out potential anomalies, a second healthy parts collection and testing of specific inflators was necessary to investigate any potential propellant loading anomalies.
Mid-July 2019 through early September 2019 – The supplier provided Nissan with specific inflator serial numbers for collection. Nissan matched the inflators to VINs and launched a parts collection activity on September 6, 2019.
October 2019 – The supplier presented materials to the affected OEM community and to NHTSA regarding its investigation and findings into the safety and/or service life of desiccated PSAN inflators. It was requested that the supplier continue its investigation into the potential impact of manufacturing anomalies.
Mid-March 2020 – The supplier provided Nissan with investigation results from a limited number of field parts returned through the second parts collection activity. The supplier concluded the collected inflators did not exhibit evidence of propellant being overloaded or asymmetrically loaded.
March 23, 2020 – Because Nissan was unable to rule out the potential for manufacturing process anomalies in the subject inflators, out of an abundance of caution, Nissan decided to conduct a voluntary recall to proactively replace the subject inflators. Nissan is not aware of any incidents of rupture or abnormal deployment of the subject inflators.
- Description of Corrective Action:
Nissan will issue an owner notification to vehicle owners by first class mail beginning May 4, 2020. Dealers were notified on March 31, 2020. Dealers will replace the front driver air bag inflator with a new (Daicel) supplied inflator or module kit at no cost to owners for parts or labor.
Your office will be provided with the Part 577 owner notification.
- Copy of Notices:
Copies of all notices will be provided to NHTSA as they become available.
[1] The estimated percentage of vehicles involved with defect is unknown, 1% is used here because submission within NHTSA’s safety portal will not allow a non‐numeric value.
14 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| INFINITI | QX56 | 2011-2012 |
| NISSAN | ARMADA | 2013-2015 |
| NISSAN | NV | 2012-2017 |
| NISSAN | TITAN | 2013-2015 |
20 Associated Documents
Miscellaneous Document – DEFECT INFORMATION REPORT
RMISC-20V188-4412.pdf 96.595KB
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Defect Notice 573 Report
RCLRPT-20V188-3543.PDF 215.894KB
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Recall Acknowledgement
RCAK-20V188-2289.pdf 297.556KB
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Recall 573 Report – AMENDMENT 1
RCLRPT-20V188-9442.PDF 215.881KB
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Manufacturer Notices(to Dealers,etc)
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Manufacturer Notices(to Dealers,etc)-PC740 Takata Driver Air Bag – Dealer Announcement
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Remedy Instructions and TSB
RCRIT-20V188-0801.pdf 1657.985KB
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Manufacturer Notices(to Dealers,etc)
RCMN-20V188-2343.pdf 265.995KB
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ISSUED Owner Notification Letter(Part 577)
RCONL-20V188-0274.pdf 237.737KB
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Remedy Instructions and TSB
RCRIT-20V188-7521.pdf 1958.906KB
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Remedy Instructions and TSB
RCRIT-20V188-6415.pdf 1500.3KB
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Miscellaneous Document
RMISC-20V188-7224.pdf 100.105KB
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Remedy Instructions and TSB
RCRIT-20V188-9297.pdf 2651.779KB
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Miscellaneous Document-Nissan Amended Recall 20V-008 _SSE Other
RMISC-20V188-5376.pdf 69.501KB
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Miscellaneous Document-Nissan Recall 20V-008 Financial Savings Explanation
RMISC-20V188-7008.pdf 38.624KB
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Miscellaneous Document-Nissan Recall 20V-008 Amended Part 573 Letter
RMISC-20V188-9900.pdf 21.048KB
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Manufacturer Notices(to Dealers,etc) – INFINITI CAMPAIGN BULLETIN Takata Driver Air Bag Voluntary Safety Recall Campaign Reference: R20A6 Date: January 22, 2021
RCMN-20V188-9314.pdf 269.937KB
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Recall Quarterly Report #2, 2020-3
RCLQRT-20V188-2403.PDF 211.243KB
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Recall Quarterly Report #3, 2020-4
RCLQRT-20V188-4411.PDF 211.333KB
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Recall Quarterly Report #1, 2020-2
RCLQRT-20V188-9839.PDF 211.141KB
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Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V188&docType=RCL
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