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December 1, 2020 NHTSA CAMPAIGN NUMBER: 20V747000
Frontal Passenger Air Bag Inflators May Explode
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
NHTSA Campaign Number: 20V747
Manufacturer Nissan
North America, Inc.
Components AIR BAGS
Potential Number of Units Affected 3,930
Summary
Nissan North America, Inc. (Nissan) is recalling certain 2002-2006 Sentra vehicles whose passenger air bags were previously inspected and may have been released without replacing the Takata air bag inflator. In the event of a crash, Takata frontal passenger air bag inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Remedy
Nissan will notify owners, and dealers will re-inspect the vehicle and, if necessary, replace the air bag inflator, free of charge. The recall began January 22, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan’s number for this recall is PM964.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Nissan has a Recall
***** Campaign Summary *****
Nissan is issuing a Voluntary Safety Recall to recall certain model year 2002-2006 Nissan Sentra (B15) vehicles identified in Service Comm to re-inspect and, if necessary, replace the non-desiccated front passenger airbag inflator with a final countermeasure part.
The subject Sentra (B15) vehicles were previously recalled and inspected under one of the previous recalls (PM683 or PM684) to replace a specific type of Takata Serial Peripheral Interface (SPI) non-desiccated passenger airbag inflator; however, they may have been misdiagnosed as having another type of airbag and released without countermeasure part replacement.
***** Release Schedule *****
Parts
Parts are not on restriction. However, dealers must inspect the vehicle to
determine parts applicability:
If nut is not present replace with Daicel module 98515-4Z60E
Warranty Claims Call Center Pre-call form completion is not necessary
If nut is present dealers should write the date and time on the inflator, take pictures with the airbag module date visible, and complete the pre-call form, which can be found at ASIST>Tech Support lnfo>Warranty Call Center Pre-Call Forms, and submit to Warranty Claims Call Center (WCCC)
WCCC will be proactively reviewing and will contact dealers to provide direction within the same business day
Special Tool
Dealers received these special tools via another campaign activity
J-52352 USB Bar Code Scanner
Additional tools are available via TechMate @1-800-662-2001
Repair
Owner Notification
Nissan will begin sending notifications to owners of all potentially affected vehicles in January 2021 via US Mail.
Frequently Asked Questions (FAQ):
Q. Is this a recall?
A Yes.
Q. Is this a Stop Sale?
A Yes.
Q: Does this stop sale apply to previously owned vehicles?
A Nissan strongly recommends dealers not sell a previously owned vehicle affected by these recalls until it is remedied. Certain states have laws preventing the sale of previously owned vehicles with open safety recalls. Dealers must comply with all federal, state, and local laws regarding vehicle sales as they relate to open safety recalls.
Q. How do I know if my vehicle has a problem with the front passenger airbag inflator?
A If your vehicle is subject to one of these campaigns, you will receive an owner notification letter from Nissan. If you would like, I can check your vehicle identification number (VIN) right now to see if your vehicle is affected. You may also search for open recall campaigns at safercar.gov
Q. What is the reason for the recall?
A The subject Sentra (815) vehicles were previously recalled and inspected under one of the previous recalls (PM683 or PM684) to replace a specific type of Takata Serial Peripheral Interface (SPI) non-desiccated passenger airbag inflator; however, they may have been misdiagnosed as having another type of airbag and released without countermeasure part replacement
Q. What is the possible effect of the condition?
A Due to Takata (the airbag supplier) 1nflator quality issues, It is possible that the front passenger airbag inflator housing in the subject vehicles could deploy abnormally in the event of a crash. An inflator rupture could result in metal fragments striking and potentially seriously injuring vehicle occupants.
Q. What will be the corrective action for this voluntary recall campaign?
A Dealers will re-inspect and, if necessary, replace the non-desiccated front passenger airbag inflator w·1th a final countermeasure part
Q. When will vehicle owners be notified?
A Nissan will begin sending notifications to owners of all potentially affected vehicles in January 2021 via US Mail.
Q. Is my vehicle safe to drive?
A Nissan strongly urges customers to have this important safety recall campaign performed as soon as possible. In the meantime, do not allow passengers to ride in the front passenger seat until an inspection and, if necessary, remedy is performed.
Q. Is there anything owners can do to avoid the risk/danger?
A If your vehicle is subject to this important safety recall, immediately contact your dealer to schedule an appointment to have the campaign performed. In the meantime, do not allow passengers to ride in the front passenger seat until the inspection and, if necessary, remedy is performed.
Q. Does my vehicle have Takata airbag inflators?
A Many vehicles are equipped with Takata airbag inflators. However, only certain vehicles are affected by these recalls. Let me check your VIN to confirm whether your vehicle is affected – if affected, it needs to be remedied as soon as possible. If your vehicle is not affected, no further action is needed at this time.
Q. Are parts available for the recall repair?
A Yes. However, dealers must inspect the vehicle to determine parts applicability.
Q. Will alternate transportation be provided while the dealer is awaiting parts?
A Parts are available for the recall repair. However, Nissan has authorized alternate transportation upon customer request if parts are temporarily unavailable at certain Nissan dealers. Please check with your dealer for alternate transportation availability.
Rental is available while parts are on order:
| EXPENSE CODE | DESCRIPTION | AMOUNT |
| 502 | Rental Expense | $120 (Max) |
| Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required. Please refer to the Goodwill Rental Guidelines in the APRM for detailed information regarding application of rental reimbursement including policy modifications outlined in WBP20-018 | ||
Q. Will towing be provided if requested by the customer?
A Towing is available, upon customer request, by contacting Nissan Consumer Affairs at 1 888-737-9511. Towing arranged through this number will be billed directly to Nissan and does not need to be included on your warranty claim submission.
Q. Is there any charge for the repair?
A No. The remedy will be performed for the customer free of charge for parts and labor.
Q. Will I have to take my vehicle back to the selling dealer to have the service performed?
A No, any authorized Nissan dealer is able to perform the recall campaign.
For Consumer Affairs: Please inform us of the dealer where you would like to have the corrective action completed.
Q. How long will the corrective action take?
A This free service should take approximately one (1) hour to complete, but your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule.
Q. Where can I find used airbag inflator parts return information?
A This information is available on Dealer 360 in the recalls & service campaigns forum:
https://dealer360.nnanetcom/community/topics/8300/
Q. I am a dealer and I have parts or technical questions related to vehicle condition or a notification an owner has received, whom do I talk to?
A If you are a dealer and have parts or technical questions related to the condition of a vehicle or a recall notification, please contact the Nissan Campaigns and Recalls Team at campaignannouncements@nissan-usa.com. If your question pertains to an owner communication, please include a copy of the communication (if possible) with your email.
Q. I am a dealer, what do I do if the vehicle’s Supplemental Restraint System (“SRS”) warning light is non-operational, flashing, or illuminated?
A If the customer will not obtain diagnosis and repair related to the SRS warning light, dealers should have the customer fill out the SRS Light Release form (attached) so that the campaign can be completed.
If the customer declines the recall repair or the vehicle is unrepairable, appropriately document the deferment reason as per NPSB19-530.
Q. If the customer declines recommended repairs after diagnosis when a vehicle’s SRS warning light is non-operational, flashing or illuminated, how should the dealer proceed?
A Please contact the Nissan Campaigns and Recalls Team at campaignannouncements@nissan-usa.com. The Nissan Campaigns and Recalls Team likely will advise you to obtain the SRS Light Release form from the customer and conduct the recall repair.
Q. I have other concerns, whom do I talk to?
A Please contact Consumer Affairs at the numbers below.
| Region | Division | Number |
| United States | Nissan North America | 1-800-867-7669 |
Q. The media has contacted me with questions about Nissan’s recall campaigns. What should I do?
A Please direct all media inquiries to Nissan Corporate Communications.
Media Contacts Office: 615-725-1000
Q. What model year vehicles are involved?
A Certain model year 2002-2006 Nissan Sentra (B15) vehicles manufactured in the Aguascalientes,
Mexico plant from July 19, 2001 to August 24, 2006 are affected.
DEFECT INFORMATION REPORT
Manufacturer:
Nissan Mexicana, S.A. de C.V. Aguascalientes plant
Vehicles Potentially Involved:
The vehicles subject to this report were previously recalled to replace a Takata SPI nondesiccated passenger airbag inflator, in accordance with the coordinated remedy schedule set by NHTSA. The production period of affected vehicles involved are in the table below:
| Model | Dates of Manufacture |
| MY 2002-2006 Nissan Sentra | January 19, 2001 to August 24, 2006 |
The name and address of the front passenger air bag inflator supplier is:
TK Services Inc.
111 Peyerk Court
Romeo, MI 48065
The name, description and part number(s) of the recalled component(s) are below.
| Part Name | Part Description | Part Number |
| SPI INFLATOR-AIR BAG ASST | SPI Inflator for Front Passenger Air Bag Module | 985614Z60A
|
Total Number of Vehicles Potentially Involved:
Approximately 3,930 Nissan Sentra vehicles.
Percentage of Vehicles Estimated to Actually Contain the Defect:
1%[1]
Description of the Defect:
Sentra vehicles in scope of this recall may be equipped with a Takata SPI non-desiccated passenger airbag inflator and were inspected under previous NHTSA Recall 15V-287 (superseded by 20V-008); however, affected vehicles may have been mis-diagnosed as having another type of airbag inflator and incorrectly released without replacing a Takata SPI inflator. Mis-diagnosis of the passenger airbag inflator type may increase the risk of occupant injury in a crash.
Previously, Takata (TK Services, Inc.) determined that a defect related to motor vehicle safety may arise in some of the subject Takata SPI non-desiccated passenger airbag inflators due to propellant degradation occurring after prolonged exposure to high absolute humidity, high temperatures and high temperature cycling. Activation of a non-desiccated ammonium nitrate inflator with degraded propellant may result in an inflator rupture. An inflator rupture may cause metal fragments to pass through the air bag and into the vehicle interior at high speed, which may result in injury or death to vehicle occupants.
Chronology of Principal Events:
July 2020 – Nissan became aware of an alleged inflator rupture claim via the Takata Settlement Trust. The incident allegedly occurred in 2018. Nissan began an investigation into the allegation and submitted its Initial Incident Report to NHTSA under General Order 2015-01A.
Nissan’s investigation confirmed that Sentra vehicles subject to NHTSA Recall 15V-287 (superseded by recall 20V-008) required a dealer inspection to determine whether they were equipped with a Takata non-sodium azide passenger inflator (NAPI) or a recalled nondesiccated SPI inflator. Sentra vehicles with a NAPI inflator did not require replacement; however, Sentra vehicles equipped with a Takata SPI non-desiccated inflator required replacement.
Vehicle service records indicated that in 2017, a dealer had inspected the alleged incident vehicle’s inflator and determined it was not equipped with an SPI inflator at that time. According to a CARFAX history report for the incident vehicle, it had been involved in three prior accidents (2005, 2014, and 2016) before the claim incident, but it was not clear if the passenger airbag had been deployed in two of these accidents.
September 20, 2020 – Nissan received access to inspect fragments of the alleged ruptured inflator. Nissan was not immediately able to conclude the inflator type from the fragments provided.
September 2020 through October 2020 – Nissan’s investigation confirmed the incident vehicle had been crushed in 2019 and was unavailable for inspection. Nissan continued efforts to identify the inflator type from the fragments presented for inspection.
October 2020 –TK Services reviewed photographs from the inspection and provided confirmation that the inflator type was an SPI non-desiccated passenger inflator. Nissan reviewed TK Services findings and continued investigating to determine root cause and scope of the potential issue based on the information provided by the supplier.
November 2020 – Based on the root cause analysis, Nissan determined that certain Sentra vehicles containing a Takata SPI non-desiccated passenger inflator may have been misdiagnosed at the dealer during inspection; and incorrectly identified as having a NAPI inflator that did not need replacing.
Nissan is aware of one (1) confirmed incident where the dealer recall inspection apparently mis-diagnosed the passenger airbag inflator type and released the vehicle without countermeasure part replacement. There was one (1) alleged injury associated with this incident and no fatalities.
November 23, 2020 – Nissan decided to conduct a recall campaign out of an abundance of caution to re-inspect all Sentra vehicles that were previously inspected and closed without inflator replacement under Recall 15V-287 (superseded by Recall 20V-008). If necessary, the dealer will replace the front passenger Takata SPI airbag inflator.
Description of Corrective Action:
Dealers will re-inspect and, if necessary, replace a non-desiccated Takata SPI front passenger air bag inflator with a final countermeasure part manufactured by a different supplier at no cost for parts and labor. If the dealer determines the inflator is not an SPI inflator, they are now required to submit photographic evidence of inflator type and get pre-approval from Nissan’s Warranty Call Center to close the recall.
Dealers were notified on December 3, 2020. Nissan will begin notifying all affected vehicle owners by first class mail beginning January 5, 2021. Your office will be provided with the final Part 577 owner notification. Nissan will include a statement in the Part 577 owner notification concerning reimbursement for the cost of obtaining a pre-notification remedy.
[1] The estimated percentage of vehicles involved with defect is unknown, 1% is used here because submission within NHTSA’s safety portal will not allow a non‐numeric value.
SEOCONTENT-START
December 10, 2020
Mr. Jeff Giuseppe
Associate Administrator for Enforcement
National Highway Traffic Safety Administration
Attn: Recall Management Division (NVS-215)
Room W48-302
1200 New Jersey Avenue, SE
Washington, D.C. 20590
Dear Mr. Giuseppe:
We are transmitting the enclosed supplement to the Defect Information Report filed on
December 1, 2020. This supplement updates section(s) 6 and 7: Chronology of Principal Events
and Description of Corrective Action, respectively.
Very truly,
Derek Latta
Manager,
Technical Compliance
Encl.
Nissan North America, Inc.
One Nissan Way
Franklin, TN 37067
Mailing Address:
PO Box 685001
Franklin, TN 37068
DEFECT INFORMATION REPORT
1. Manufacturer:
Nissan Mexicana, S.A. de C.V. Aguascalientes plant
2. Vehicles Potentially Involved:
The vehicles subject to this report were previously recalled to replace a Takata SPI nondesiccated
passenger airbag inflator, in accordance with the coordinated remedy schedule
set by NHTSA. The production period of affected vehicles involved are in the table below:
Model Dates of Manufacture
MY 2002-2006 Nissan Sentra January 19, 2001 to August 24, 2006
The name and address of the front passenger air bag inflator supplier is:
TK Services Inc.
111 Peyerk Court
Romeo, MI 48065
The name, description and part number(s) of the recalled component(s) are below.
3. Total Number of Vehicles Potentially Involved:
Approximately 3,930 Nissan Sentra vehicles.
4. Percentage of Vehicles Estimated to Actually Contain the Defect:
1%1
5. Description of the Defect:
Sentra vehicles in scope of this recall may be equipped with a Takata SPI non-desiccated
passenger airbag inflator and were inspected under previous NHTSA Recall 15V-287
(superseded by 20V-008); however, affected vehicles may have been mis-diagnosed as
1 The estimated percentage of vehicles involved with defect is unknown, 1% is used here because submission within NHTSA’s safety
portal will not allow a non‐numeric value.
Part Name Part Description Part Number
SPI INFLATOR-AIR
BAG ASST
SPI Inflator for Front Passenger
Air Bag Module
985614Z60A
having another type of airbag inflator and incorrectly released without replacing a Takata
SPI inflator. Mis-diagnosis of the passenger airbag inflator type may increase the risk of
occupant injury in a crash.
Previously, Takata (TK Services, Inc.) determined that a defect related to motor vehicle safety
may arise in some of the subject Takata SPI non-desiccated passenger airbag inflators due
to propellant degradation occurring after prolonged exposure to high absolute humidity,
high temperatures and high temperature cycling. Activation of a non-desiccated
ammonium nitrate inflator with degraded propellant may result in an inflator rupture. An
inflator rupture may cause metal fragments to pass through the air bag and into the
vehicle interior at high speed, which may result in injury or death to vehicle occupants.
6. Chronology of Principal Events:
July 2020 – Nissan became aware of an alleged inflator rupture claim via the Takata
Settlement Trust. The incident allegedly occurred in 2018. Nissan began an investigation
into the allegation and submitted its Initial Incident Report to NHTSA under General Order
2015-01A.
Nissan’s investigation confirmed that Sentra vehicles subject to NHTSA Recall 15V-287
(superseded by recall 20V-008) required a dealer inspection to determine whether they
were equipped with a Takata non-sodium azide passenger inflator (NAPI) or a recalled nondesiccated
SPI inflator. Sentra vehicles with a NAPI inflator did not require replacement;
however, Sentra vehicles equipped with a Takata SPI non-desiccated inflator required
replacement.
Vehicle service records indicated that in 2017, a dealer had inspected the alleged incident
vehicle’s inflator and determined it was not equipped with an SPI inflator at that time.
According to a CARFAX history report for the incident vehicle, it had been involved in three
prior accidents (2005, 2014, and 2016) before the claim incident, but it was not clear if the
passenger airbag had been deployed in two of these accidents.
September 20, 2020 – Nissan received access to inspect fragments of the alleged ruptured
inflator. Nissan was not immediately able to conclude the inflator type from the fragments
provided.
September 2020 through October 2020 – Nissan’s investigation confirmed the incident
vehicle had been crushed in 2019 and was unavailable for inspection. Nissan continued
efforts to identify the inflator type from the fragments presented for inspection.
October 2020 –TK Services reviewed photographs from the inspection and provided
confirmation that the inflator type was an SPI non-desiccated passenger inflator. Nissan
reviewed TK Services findings and continued investigating to determine root cause and
scope of the potential issue based on the information provided by the supplier.
November 2020 – Based on the root cause analysis, Nissan determined that certain Sentra
vehicles containing a Takata SPI non-desiccated passenger inflator may have been misdiagnosed
at the dealer during inspection; and incorrectly identified as having a NAPI
inflator that did not need replacing.
Nissan is aware of one (1) confirmed incident where the dealer recall inspection apparently
mis-diagnosed the passenger airbag inflator type and released the vehicle without
countermeasure part replacement. There was one (1) alleged injury associated with this
incident and no fatalities.
November 23, 2020 – Nissan decided to conduct a recall campaign out of an abundance of
caution to re-inspect all Sentra vehicles that were previously inspected and closed without
inflator replacement under Recall 15V-287 (superseded by Recall 20V-008). If necessary, the
dealer will replace the front passenger Takata SPI airbag inflator.
7. Description of Corrective Action:
Dealers will re-inspect and, if necessary, replace a non-desiccated Takata SPI front
passenger air bag inflator with a final countermeasure part manufactured by a different
supplier at no cost for parts and labor. If the dealer determines the inflator is not an SPI
inflator, they are now required to submit photographic evidence of inflator type and get
pre-approval from Nissan’s Warranty Call Center to close the recall.
Dealers were notified on December 3, 2020. Nissan will begin notifying all affected vehicle
owners by first class mail beginning January 5, 2021. Your office will be provided with the
final Part 577 owner notification. Nissan will include a statement in the Part 577 owner
notification concerning reimbursement for the cost of obtaining a pre-notification remedy.
8. Copy of Notices:
Copies of all notices will be provided to NHTSA and the Takata Monitor as they become
available.
***********************************************************************************************************
OWNER NOTIFICATION NHTSA Recall 20V-747
NOTIFICACIÓN PROPIETARIO
Dear Nissan Sentra Owner:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Nissan has decided that a defect which relates to motor vehicle safety exists in certain 2002-
2006 Model Year Nissan Sentra vehicles. Our records indicate that you own or lease the Nissan
vehicle identified by the VIN on the inside of this notice.
Reason for Recall
Motivo del Retiro
Our records indicate that your Sentra vehicle was recalled and inspected under an earlier recall.
If your vehicle is still equipped with a recalled front passenger airbag inflator, it could rupture in
the event of a crash. An inflator rupture could result in metal fragments striking and potentially
seriously injuring vehicle occupants.
What Nissan Will Do
Qué Hará Nissan
Your Nissan dealer will inspect and, if necessary, replace the Takata front passenger air bag
inflator with a final countermeasure part for FREE. This free service should take approximately
one (1) hour to complete, but your Nissan dealer may require your vehicle for a longer period of
time based upon their work schedule.
What You Should Do
Qué Debes Hacer
Even if a previous Takata airbag recall has been completed for your
vehicle, please contact your Nissan dealer in order to arrange an
appointment to have your vehicle inspected as soon as possible. Please
bring this notice with you when you keep your service appointment. For
Your Nissan Sentra vehicle is subject to a new Safety Recall.
The front passenger air bag inflator in your vehicle can rupture in a crash resulting in metal
fragments striking the driver or passengers and causing serious injury or death.
Even though you may have had a previous Takata airbag recall repair performed,
please bring your vehicle to a dealer to be inspected right away.
Your Nissan dealer will re-inspect and, if necessary, replace the Takata front passenger air
bag inflator with a final countermeasure part for FREE.
IMPORTANT SAFETY RECALL OWNER NOTIFICATION
PROGRAMA DE SEGURIDAD IMPORTANTE NOTIFICACIÓN AL PROPIETARIO
more information about the recall, please visit https://nna.secure.force.com/recall?camp=PM964.
Por favor, póngase en contacto con su concesionario Nissan para concertar una cita para
inspeccionada su vehículo lo antes posible. Se requiere que traigas esta notificación el día de tu
cita. Para obtener más información sobre el retiro, visite
https://nna.secure.force.com/recall?camp=PM964.
If the dealer fails to, or is unable to make the necessary repairs free of charge, you may contact
the National Consumer Affairs Department, Nissan North America, Inc. P.O. Box 685003, Franklin,
TN 37068-5003. The toll free number is 1-800-867-7669.
Si el concesionario no cumple, o no le es posible realizar las reparaciones necesarias sin cargos,
puedes contactar al Departamento Nacional de Asuntos del Consumidor a: National Consumer
Affairs Department, Nissan North America, Inc. P.O. Box 685003, Franklin, TN 37068-5003. El
número libre de cargos es 1-800-867-7669.
You may also submit a complaint to the Administrator, National Highway Traffic Safety
Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle
Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.
Federal law requires that any vehicle lessor receiving this recall notice must forward a
copy of this notice to the lessee within ten days.
Thank you for your cooperation. We appreciate your Nissan ownership and apologize for any
inconvenience this may cause you.
Gracias por tu cooperación. Agradecemos tu patrocinio como dueño de un Nissan y te
ofrecemos nuestras disculpas por cualquier inconveniente que esto pueda ocasionar.
***********************************************************************************************************
OWNER NOTIFICATION NHTSA Recall 20V-747
NOTIFICACIÓN PROPIETARIO
Dear Nissan Sentra Owner:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Nissan has decided that a defect which relates to motor vehicle safety exists in certain 2002-
2006 Model Year Nissan Sentra vehicles. Our records indicate that you own or lease the Nissan
vehicle identified by the VIN on the inside of this notice.
Reason for Recall
Motivo del Retiro
Our records indicate that your Sentra vehicle was recalled and inspected under an earlier recall.
If your vehicle is still equipped with a recalled front passenger airbag inflator, it could rupture in
the event of a crash. An inflator rupture could result in metal fragments striking and potentially
seriously injuring vehicle occupants.
What Nissan Will Do
Qué Hará Nissan
Your Nissan dealer will inspect and, if necessary, replace the Takata front passenger air bag
inflator with a final countermeasure part for FREE. This free service should take approximately
one (1) hour to complete, but your Nissan dealer may require your vehicle for a longer period of
time based upon their work schedule.
What You Should Do
Qué Debes Hacer
Even if a previous Takata airbag recall has been completed for your
vehicle, please contact your Nissan dealer in order to arrange an
appointment to have your vehicle inspected as soon as possible. Please
bring this notice with you when you keep your service appointment. For
Your Nissan Sentra vehicle is subject to a new Safety Recall.
The front passenger air bag inflator in your vehicle can rupture in a crash resulting in metal
fragments striking the driver or passengers and causing serious injury or death.
Even though you may have had a previous Takata airbag recall repair performed,
please bring your vehicle to a dealer to be inspected right away.
Your Nissan dealer will re-inspect and, if necessary, replace the Takata front passenger air
bag inflator with a final countermeasure part for FREE.
IMPORTANT SAFETY RECALL OWNER NOTIFICATION
PROGRAMA DE SEGURIDAD IMPORTANTE NOTIFICACIÓN AL PROPIETARIO
more information about the recall, please visit https://nna.secure.force.com/recall?camp=PM964.
Por favor, póngase en contacto con su concesionario Nissan para concertar una cita para
inspeccionada su vehículo lo antes posible. Se requiere que traigas esta notificación el día de tu
cita. Para obtener más información sobre el retiro, visite
https://nna.secure.force.com/recall?camp=PM964.
If the dealer fails to, or is unable to make the necessary repairs free of charge, you may contact
the National Consumer Affairs Department, Nissan North America, Inc. P.O. Box 685003, Franklin,
TN 37068-5003. The toll free number is 1-800-867-7669.
Si el concesionario no cumple, o no le es posible realizar las reparaciones necesarias sin cargos,
puedes contactar al Departamento Nacional de Asuntos del Consumidor a: National Consumer
Affairs Department, Nissan North America, Inc. P.O. Box 685003, Franklin, TN 37068-5003. El
número libre de cargos es 1-800-867-7669.
You may also submit a complaint to the Administrator, National Highway Traffic Safety
Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle
Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.
Federal law requires that any vehicle lessor receiving this recall notice must forward a
copy of this notice to the lessee within ten days.
Thank you for your cooperation. We appreciate your Nissan ownership and apologize for any
inconvenience this may cause you.
Gracias por tu cooperación. Agradecemos tu patrocinio como dueño de un Nissan y te
ofrecemos nuestras disculpas por cualquier inconveniente que esto pueda ocasionar.
***********************************************************************************************************
CAMPAIGN ID: PM964| Original Document
1.
.
2.
3.
4.
~ SAFETY RECALL CAMPAIGN
NISSAN BULLETIN
~ Takata Passenger Airbag
Voluntary Safety Recall Campaign
Reference: PM964
Date: December 3, 2020
Attention: Dealer Principal, Sales, Service & Parts Managers
IMPORTANT: It is a violation of Federal law for retailers to sell or deliver vehicles in their inventory
covered by this notification until the campaign action is performed.
Affected
Models/Years:
2002-06 Sentra (B15)
Affected Dealer
Population: Inventory: – 3,930 N/A
SERVICE COMM
Activation date:
December 3, 2020
Stop Sale
In Effect
***** What Dealers Should Do****
Verify if vehicles are affected by this Voluntary Safety Recall Campaign using Service Comm or
DBS National Service History Campaign ID. PM964
Dealers must not wholesale, sell, lease, trade, rent or loan any vehicles in dealer inventory
affected by this recall campaign until after the vehicle has been inspected and, if necessary,
repaired.
Dealers should use NTB17-055 to inspect and, if necessary, remedy any vehicles subject to this
campaign.
Dealers should have the customer fill out the SRS Light Release form (attached) when both the
Supplemental Restraint System (“SRS”) warning light is non-operational, flashing, or illuminated
and the customer refuses diagnosis and repair related to the SRS warning light
Additionally, if the customer declines the recall repair or the vehicle is unrepairable,
appropriately document the deferment reason as per NPSB19-530.
NOTE: There is no need for the customer to fill out the attached SRS Light Release form if the
customer agrees and the dealer conducts the diagnosis and repair.
CAMPAIGN ID: PM964 | Original Document
Once repaired, dealers should submit the claim, using the claims coding provided, and release the
vehicle.
***** Dealer Responsibility*****
It is the dealer’s responsibility to check Service Comm or DBS National Service History using the
appropriate Campaign ID. for the campaign status on each vehicle falling within the range of this
voluntary recall campaign, which for any reason enters the service department This includes vehicles
purchased from private parties or presented by transient (tourist) owners and vehicles in dealer
inventory. If a VIN subject to this recall campaign was part of a dealer trade, the letter associated with
that VIN should be forwarded to the appropriate dealer for service completion.
NISSAN NORTH AMERICA, INC.
Aftersales DIVISION
Revision History:
***********************************************************************************************************
***********************************************************************************************************
SEOCONTENT-END
5 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| NISSAN | SENTRA | 2002-2006 |
13 Associated Documents
ISSUED Owner Notification Letter(Part 577)
RCONL-20V747-2603.pdf 189.274KB
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ISSUED Owner Notification Letter(Part 577)
RCONL-20V747-8876.pdf 189.274KB
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Recall Quarterly Report #2, 2021-2
RCLQRT-20V747-6241.PDF 211.25KB
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Recall 573 Report-Amendment 1
RCLRPT-20V747-2214.PDF 213.933KB
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Updated Chronology
RMISC-20V747-3022.pdf 45.934KB
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Defect Notice 573 Report
RCLRPT-20V747-7004.PDF 213.925KB
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Recall Acknowledgement
RCAK-20V747-6656.pdf 244.104KB
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December 1, 2020 DEFECT INFORMATION REPORT
RMISC-20V747-7187.pdf 46.095KB
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Recall Quarterly Report #1, 2021-1
RCLQRT-20V747-8400.PDF 211.153KB
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Remedy Instructions and TSB
RCRIT-20V747-9378.pdf 845.705KB
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CUSTOMER RELEASE
RMISC-20V747-4053.pdf 334.74KB
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Manufacturer Notices(to Dealers,etc) – PM964 2002-06 Sentra Takata Passenger Airbag – Dealer Announcement – VSRC
RCMN-20V747-4280.pdf 1626.269KB
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Recall Quarterly Report #3, 2021-3
RCLQRT-20V747-6708.PDF 211.331KB
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Latest Recalls Documents
- [Pro OBD2 Scanner] - BlueDriver is the easiest way to scan and understand your vehicle like a professional mechanic. Read and clear your car’s trouble codes and check engine light.
- [Read & Clear All The Codes] - BlueDriver's enhanced vehicle diagnostics gives you access to information normally available only to mechanics on their OBD2 scan tools. Now you can read and clear ABS, Airbag, SRS, TPMS codes, and many more.
- [Get The Right Fix & View Live Data] - Much more than a car code reader, BlueDriver is a diagnostic tool. You’ll get unlimited repair reports with possible causes and fixes, plus real-time health monitoring while you drive with the live data feature.
- [Wireless & Bluetooth Enabled] - Say goodbye to wires. BlueDriver connects with Bluetooth via your phone/tablet to a sensor that plugs into your car's OBDII port. Get all of the capabilities of an expensive code reader & scan tool without any annoying wires.
- [User-Friendly App and Repair Videos] - BlueDriver gives you more ways to scan and fix your vehicle. Our iOS & Android app connects you to a large database of repair videos with step-by-step directions of repairs.
- [Easy to Use--Work out of box] + [FOXWELL 2025 New Version] FOXWELL NT604 Elite scan tool is the 2025 new version from FOXWELL, which is designed for those car owners who want to figure out the cause issue before fixing the car problem via scanning the most common systems like abs srs engine and transmission.The NT604 Elite diagnostic tool comes with latest software, which can be used out of box. No need to waste time to download the software first.
- [Affordable] + [Reliable Car Health Monitor] Will you be confused what happen when the warning light of abs/srs/transmission/check engine flashes? Instead of taking your cars to dealership, this foxwell scanner will help you do a thorough scanning and detection for your cars and pinpoint the root cause. It will t-urn off the warning light car after the problem is fixed.👉TIPS: Airbag crash/collision data can NOT be cleared even you replace the new airbag.
- [5 in 1 Diagnostic Scanner] Compared with those auto scanners (50-100), NT604 Elite code scanner not only includes their OBDII diagnosis but also it can be an abs/srs scanner, transmission and check engine code reader. When it’s an odb2 scanner, you can use it to check if your car is ready for annual test through I/M readiness menu. In addition, live data stream, built-in DTC library, data play back and print, all these features are a big plus for it. Note: doesn't support maintenance function.
- [Fantastic AUTOVIN] + [No extra software fee] Through the AUTOVIN menu, this NT604 Elite car scanner allows you to get your V-IN and vehicle info rapidly, no need to take time to find your V-IN and input one by one. What's more, the NT604 Elite abs srs scanner supports 60+ car makes from worldwide (America/Asia/Europe). You don’t need to pay extra software fee.
- [Solid protective case KO plastic carrying bag] + [Lifetime update] Almost all same price-level obd scanner diagnostic tool only offers plastic bag to hold on the scanner.However, NT604 Elite automotive scanner is equipped with solid protective case, preventing your obd2 scanner from damage. Then you don’t need to pay extra money to buy a solid toolbox.
- [Brand-New ArtiDiag500] We've got everything you're looking for! Forget basic OBD2 scanners; TOPDON's ArtiDiag500 car scanner offers more. The all-new ArtiDiag500 not only includes full OBD2 functions and 4-system diagnostics but also provides DIYers with 6 maintenance services. The brand-new, cost effective AD500 is back in full swing!
- [4-System Diagnostics] DIY enthusiasts, take notice! Will these 4-system diagnostics be the treasure you've been seeking? The ArtiDiag500 code reader offers in-depth testing for the engine, transmission, ABS, and SRS systems, reading fault codes and data streams. It also visualizes real-time data in chart form, simplifying complex data for storage and future playback, aiding DIY users in problem detection.
- [6 Reset Functions] Hey, hang tight for a moment. With these 6 reset functions, the ArtiDiag500 has got you covered. It offers throttle adaptation along with reset capabilities for Oil, SAS, TPMS, BMS, and EPB. Seamlessly aligning the throttle, battery, tires, and brake pads with your vehicle, it also adjusts the steering angle and turns off the oil light. Looking to restore your car to its original condition? Look no further than the ArtiDiag500.
- [Multiple Functions] The Smart AutoVIN of this TOPDON OBD2 scanner keeps track of your manual selections for vehicle make, model, and year and directs you to the suitable diagnostics. Max 4 Live Data streams integrated for much easier data processing. Diagnostic feedback online with this diagnostic tool to help you get tough repair operations well-completed. Real-time car battery voltage monitoring identifies probable vehicle defects.
- [Global Support] Rest assured about compatibility with your vehicle and language – ArtiDiag500 currently supports 67+ car brands, 10,000+ models, covering most vehicles worldwide, and is available in 12 languages. Whether it's for your car or preferred language, there's an ideal choice for you. Plus, it's fully compatible with Android 11 for smoother use.
- [Transform Your Car Care Experience] - With BLCKTEC, instantly become your own professional mechanic. Effortlessly read and clear your car’s trouble codes and check engine light, ensuring your vehicle stays in top condition.
- [Empower Yourself with Comprehensive Diagnostics] - Unlock the full potential of your vehicle with the BLCKTEC 430. Access detailed diagnostics previously exclusive to professional mechanics’ OBD2 scan tools, including ABS, Airbag, SRS, TPMS codes, and beyond, right at your fingertips.
- [Drive with Confidence] - The BLCKTEC 430 is more than just a car code reader; it's your personal vehicle health advisor. Receive tailored repair reports with potential causes and verified solutions for your specific make and model, guiding you to the right fix every time.
- [Seamless Connectivity, Ultimate Convenience] - Experience the freedom of wireless diagnostics with this portable car scanner. Easily connect via Bluetooth to our intuitive sensor and enjoy all the functionalities of high-end scan tools without the clutter of wires, directly from your smartphone or tablet. To connect the tool to the App, please DO NOT go to device's Bluetooth settings, instead, open RepairSolutions2 App and follow the instructions on the App to pair the BLCKTEC 430.
- [DIY Repairs Made Easy] - Navigate car maintenance with ease using our premium app. Access a vast library of easy-to-follow repair videos, guiding you through each step of the repair process, compatible with both iOS & Android devices.
- Comprehensive OBD2 Scanner with 15 Resets: The XTOOL D5S car code reader and vehicle reset tool provides an advanced diagnostic solution with 15 high demand reset functions, including Electronic Parking Brake Reset (EPB), SAS, BMS Reset, Throttle Body Relearn, TPMS Reset, ABS Bleeding, Injector Coding, Gearbox Match, Suspension Adjustment, Headlight, Window Initialization, Crank Sensor Relearn and more. Equipped with CAN FD Protocol and FAC AutoAuth, the D5S obdii scanner diagnostic tool ensures compatibility with a broad range of modern vehicles, allowing users to address common maintenance needs quickly.
- 4 Main System Car Diagnostic Scanner & Full OBD2 Diagnostics: The XTOOL D5S vehicle code reader is ideal for home mechanics, DIYers, and professionals, providing access to Transmission/Engine/ABS/SRS to read dtcs, and live data can be displayed in text or up to 4 pid data graphs, along with full OBD2 diagnostics to check the engine light on, other obd2 issues and routine maintenance. This scan tool ensures you can keep your vehicles in top condition, avoiding costly repairs or unexpected breakdowns. NOTE: Some vehicles display three systems after connection because the transmission and engine of some vehicles are integrated into one
- One-Tap W!Fi Updates + No Software Fees: Enjoy a 5.45” high-resolution touchscreen (1440x720) that’s easy to read, even in low light. Free lifetime software updates over Wi-Fi keep your D5S OBD2 Scanner Diagnostic Tool updated with the latest features—no hidden fees. Ample 32GB storage plus expandable memory ensures room for all your diagnostic data, while durable silicone grips provide comfortable, secure handling. This makes D5S a cost-effective, long-term investment for continuous diagnostic support, a reli~able automotive scanner diagnostic tool for your family
- Wide Compatibility Across 90+ Vehicle Brands: The XTOOL D5S Scanner for cars and trucks works with OBDII-equipped vehicles built after 1996, covering over 90 vehicle brands, including 12V diesel and SUVs, minivans, and light-duty trucks. It supports most of protocols include CAN FD for broad compatibility. For vehicle-specific compatibility, send us your vehicle information to check the compatibility before purchase
- Super Clear Navigation Display: The XTOOL D5S car scanner enhances your diagnostic workflow with a super clear navigation display, designed for convenience and speed. TOP Capability include a Voltage Display for real-time monitoring of your vehicle’s electrical system, a “My Vehicle” Menu for adding and managing vehicle information, and Quick Button Interfaces for both Auto Scan and OBD2 Diagnostics, ensuring you can quickly access the menu you need. These features streamline the diagnostic process, allowing you to focus on what matters most—Efficient vehicle maintenance
- ✨NT604 includes all features of FOXWELL NT201/NT301 and adds deep diagnostics for the 4 most-used systems (ABS/SRS/Engine/Transmission) beyond their 10 basic OBD2 functions. FOXWELL NT604 is capable of conducting in-depth diagnostics on these 4 systems, thoroughly checking for potential faults one by one. It also supports the printing of diagnostic reports, allowing you to directly take the report to an auto repair shop for repairs and thus saving on inspection costs.
- 【Easy to use and friendly】+【Faster diagnostic speed】 FOXWELL NT604 is the 2025 newest enhanced 4 system code reader, which is capable of reading/clearing fault codes, retrieving vehicle information and displaying 4-in-1 live data stream. You will easily find what's wrong with your car to avoid expensive trip to dealership. At the same time, this car scanner will directly tell you what the corresponding code means, avoiding the hassle of searching for information.
- 【OBD2 Full Function】+【Check Engine/ABS/SRS/Transmission】 This scan tool will allow you to perform full OBDII diagnostic for all cars with OBDII protocols. You can use it to check if your car is ready for annual testing through the I/M Readiness menu. In addition, the device also has value-added functions such as real-time data flow, DTC Lookup, data playback, and printing. Turn off Check Engine/ABS/SRS/Transmission Light. Tips: the fault code can be only erased after the problem is fixed.
- 【Cover 10000+ Cars ＆60+ Car Makes】 and 【AUTOVIN】 Compared with Other scanner which only supports 40 car makes, NT604 car diagnostic scanner for all cars contains more than 60 car brands and 10000+ cars for almost all OBDII cars sold worldwide like passenger car, SUVs, minivans, light-duty trucks, etc. produced by Asian, European, American with the supported year differing from 1996 to 2025. It allows you to get your VIN and vehicle info rapidly, no need to take time input one by one.
- 【Battery Voltage Checker】+【Lifetime Free Update, No Subscription fee, No Micro SD Cards, No registration required】 It monitors the real-time voltage of the vehicle battery and displays it in graphical and textual form, informing you of the health status of the battery. Also monitor the health of your car. NT604 is equipped with the latest software directly, so you don't need to download a bunch of updated software after unboxing to use it. Lifetime no subscription fee for upgrading software.
- 🎉【2025 Upgraded Ver. of AL519/ ML519/ ML619】Autel develops the brand-new AutoLink AL619 as the advanced ver. of Autel ML519, AL519, AL319, MS309. This AL619 OBD2 scanner can scan ABS & SRS systems, and support 10 Modes of OBD II Diagnostics Function on Worldwide Vehicles to read, erase codes and turn off the MIL, ABS, SRS warning lights so that you can better maintain your car when related malfunctions occur and make your vehicle ready for the annual test.🚦📢Kindly note: AL619 only supports 2015 or pre-2015 cars. And services are not universal, please send us your car VIN# to check the compatibility before ordering.📩AutelStoreOnline @ outlook . com📩.
- 🎉【Accurate ABS/ SRS Diagnostics Functions】The ABS/ SRS diagnostic function is used to retrieve and clear codes from the ABS/ SRS systems. It can read and clear DTCs, show definitions of each code, display live data of multiple sensors in the graph to locate fault causes, and assist home mechanics to do the proper repair and clear ABS & Airbag warning lights. Diagnoses ABS/ SRS system codes on most 1996 and newer major vehicle models. Please email 📩 AutelStoreOnline @ outlook . com 📩 for help.
- 🎉【All 10 Modes of OBD II Diagnostics Function】The OBD II Diagnostics function is a fast-access option that allows you to carry out a quick test on the engine system of OBD II vehicles. Read Codes, Erase Codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, DTC Lookup, Component Test, Viewing Vehicle Information, Modules Present.
- 🎉【Live Data and Freeze Frame Data】With Live Data functions, Autel AL619 OBD2 diagnostic code reader allows you to view the live PID (Parameter Identification Data) of the vehicle's computer module(s) in text, graph to check the status of various sensors. And Freeze Frame Data enables you to view the vehicle's operating parameters at the moment a DTC is detected. These information will aid the technician by allowing the parameters to be duplicated for diagnostic and repair purposes.
- 🎉【DTC Lookup Feature】Besides showing you the code’s definition while you are reading the diagnostic trouble codes, AL619 features comparably user-friendly DTC Lookup Function which enables you to retrieve the definitions of any error codes from the large database of AL619, saving you from the hassle of wasting time searching definition of every code via Google.
- Updated New Version AD600S: Discover the improved version of TOPDON AD600S OBD2 scanner. Now immerse yourself in a seamlessly diagnostic experience with Android 11.0 OS. With an upgraded 32G ROM, this scan tool offers ample storage and faster performance. The 5-inch display with 1280x720 resolution offers high-definition clarity, ensuring easy readability for every diagnostic detail
- Professional 4 Systems Diagnostics: For car owners dealing with common issues such as engine, transmission, ABS, and SRS, the TOPDON AD600S code scanner delivers professional diagnostic services. It easily reads and clears fault codes, analyzes data streams and more, ensuring a quick identification of problems. Additionally, the DTC Lookup function provides corresponding fault code analysis
- 9 Hot Reset Functions: Say goodbye to costly trips to the repair shop for resetting after routine maintenance such as changing oil, replacing tires, or installing new brake pads. The AD600S diagnostic tool effortlessly tackles common automotive challenges with just one click. Cut costs and cut the hassle with its 9 reset functions: Oil/BMS/ABS/SAS/EPB/DPF/TPMS/Throttle/injector coding
- Support for 10,000+ Car Models: The upgraded AD600S car scanner now supports 67+ global brands and 10,000+ models, ensuring compatibility with a diverse range of vehicles. Whether American, German, French, or Japanese, the AD600S diagnostic scanner has you covered. (Note: Contact TOPDON customer service for vehicle compatibility inquiries before purchase)
- Life time Free Updates: The AD600S diagnostic tool offers free upgrades with convenient one-click updates via Wi-Fi. Our dedicated TOPDON technical team continuously enhances our product's software, providing users with expanded vehicle support and an improved user experience through regular updates
- 【ENHANCED DIAGNOSTIC SCAN TOOL WITH ABS/SRS/ECM/TCM SYSTEMS】 The XpertAuto S515 OBD2 scan diagnostic tool helps diagnose issues with ABS, SRS, ECM, and TCM systems. This car diagnostic scan tool reads and clears error codes, reads data streams, retrieves ECU info,and quickly locates ABS, SRS, ECM, TCM problems
- 【8 HOT RESET SERVICES】The XpertAuto S515 professional level car code reader and reset tool offers 8 hot reset services, including oil, airbag, SAS, EPB, ETS, ABS bleed, DPF regeneration and battery reset. This car code reader is perfect for thoughtful and attentive service, covering everything from routine maintenance and warning light removal to auto part replacement and more
- 【PROFESSIONAL-GRADE OBD2 SCANNER】 The car scanner diagnostic tool delivers professional-grade functionality at a consumer price. It covers all the essentials: Read Codes, Erase Fault Codes, MIL Fault Indicator Light, Live Data, EVAP System Test, View Freeze-Frame, Vehicle Info, I/M Readiness, and DTCs Look-up, ensuring accurate diagnosis and peace of mind
- 【AUTOSEARCH VIN - SCREENSHOT & RECORDING】 The Vehicle Code Reader features intelligent Auto VIN technology for fast and accurate one-touch vehicle identification. It scans ECUs, collects vehicle information and performs diagnostics on selected systems. This car diagnostic tool comes with unique screenshot and video recording function, allowing you to save extensive data effortlessly
- 【MULTIPLE DISPLAY OF LIVE DATA】 The car diagnostic tool can display data streams through numbers, images, and a combination of both. It also allows comparison with historical data for a comprehensive view of your car's condition and changes at a glance. Car diagnostic reports can be easily saved, shared, printed, and emailed
- 【Designed for Volkswagen(VAG) Cars Diagnostics】The VD500 OBD2 scanner is specifically designed to diagnose Volkswagen Group (Fits for VW/Audi/Skoda/ SEAT) 12-volt 16-pin vehicles, but can also be used with other 12-volt (non-Volkswagen) and light trucks (non-electric) vehicles manufactured in 1996 or later that are OBD II -compliant with standard 16-pin OBD II protocols (J1850 VPM, J1850PWM, ISO9141, KWP 2000 and CAN)
- 【Basic + Special Advanced Functions for VAG Vehicle】The ANCEL VD500 scan tool for vw can not only read and clear codes on engine, ABS, transmission, SAS (not all cars), ESP, TPMS and other systems, but also reset the oil, brake pad(epb service) and throttle position adaption. If you don't know how to do it, please con-tact us in time. Include your car model, year and the function you want to do
- 【Plug and Play, No Complex Connection】The ANCEL VD500 is truly plug-and-play—no complicated networking or batteries required. Simply connect it and use it anywhere in your car, anytime. Fast, easy, and convenient
- 【Full Access, No Hidden Costs】Unlike other detectors that charge extra for features, the ANCEL VD500 is 100% no extra additional charges, with no hidden costs. The full functionality is accessible, and the system upgrade is included, a favorite choice among customers
- 【Wide Compatibility for Volkswagen Cars】The VD500 diagnostic scanner for audi offering for Volkswagen vehicles covers the following vehicles: fits for VW (CC, EOS, Golf, GTI, Jetta, Passat, Phaeton, Polo, Rabbit, Sharan, Tiguan, Touran, Touareg); fits for Audi (A3, A4, A6, A7, A8, A5, Q3, Q5, Q7, R8, RS3, TT, RS, RS5, S4, S6); fits for Skoda (Octavia, Rapid, Yeti, Kodiaq, Fabio, Superb); fits for SEAT (Leon, Ateca, Ibiza, Altea, Cushion, Cord, Alhambra) Diagnostics
Last update on 2025-05-08 / Affiliate links / Images from Amazon Product Advertising API
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