Voluntary Safety and Emissions Recall Campaign PC773 – Engine Control (EGI) Harness 2020 Nissan Titan & Titan XD

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December 8, 2020 NHTSA CAMPAIGN NUMBER: 20V759000

Exposed Wire in Engine Harness Can Cause Stall

An electrical short can impair the performance of the engine, transmission, or fuel pump, increasing the risk of an engine stall and a crash. An electrical short or arcing increases the risk of a fire.

 

NHTSA Campaign Number: 20V759

Manufacturer Nissan North America, Inc.

Components ELECTRICAL SYSTEM, ENGINE

Potential Number of Units Affected 7,583

 

Summary

Nissan North America, Inc. (Nissan) is recalling certain 2020 Titan and Titan XD pickup trucks. The engine wiring harness could contain an exposed wire that can cause an electrical short or arcing if it contacts another wire.

 

Remedy

Nissan will notify owners, and dealers will inspect the engine harness, replacing it if necessary, free of charge. The recall began January 27, 2021. Owners may contact Nissan customer service at 1-800-647-7261

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Nissan has a Recall

 


***** Campaign Summary *****

Nissan is issuing a Voluntary Safety and Emissions Recall to inspect specific 2020 Titan (A61) vehicles identified in Service Comm to inspect and remedy the engine control (EGI) harness. Due to a manufacturing issue at the supplier, the EGI harness may have been assembled incorrectly and may have left an exposed wire. If visible damage is found, during the remedy, the entire harness must be replaced.

If the transmission power wire is exposed it may contact the copper wire from the shielded transmission power wire and cause an electrical short or arcing. An electrical short from an exposed wire may cause the customer to experience abnormal engine and transmission performance. A short might also affect the fuel pump power supply, resulting in engine stall while driving without the ability to restart or cause thermal damage and the possibility of a thermal incident.

Affected vehicles are subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer.

 

***** Release Schedule *****

Parts

Parts may be ordered via normal ordering process beginning February 19, 2021.

  • Parts currently on order in DBS will be fulfilled.
    • 240R2-9FV0B – EGI Harness Repair Kit

If visible damage is identified, and harness replacement is needed, contact the Warranty Claims Call Center (WCCC) at 1-800-258-7008 (Option 7).

NOTE: Parts replaced under this campaign activity will be collected. Parts requested are VIN and repair order specific. It is important for dealers to return parts applicable to the VIN and repair order identified.

 

Repair

 

Owner Notification

Nissan began sending notifications to owners of all potentially affected vehicles in January 2021 via U.S. Mail.

 


Frequently Asked Questions (FAQ):

Q. Is this a safety recall?

A. Yes. This campaign is also classified as an Emissions recall.

 

Q. Is this a Stop Sale?

A. Yes.

 

Q. What is the reason for the recall?

A. Due to a manufacturing issue at the supplier, the EGI harness may have been assembled incorrectly and may have left an exposed wire.

 

Q. What is the possible effect of the condition?

A. If the transmission power wire is exposed it may contact the copper wire from the shielded transmission power wire and cause an electrical short or arcing. An electrical short from an exposed wire may cause the customer to experience abnormal engine and transmission performance. A short might also affect the fuel pump power supply, resulting in engine stall while driving without the ability to restart or cause thermal damage and the possibility of a thermal incident.

 

Q. What will be the corrective action?

A. Dealers will to inspect and remedy the engine control (EGI) harness. If visible damage is found, during the remedy, the entire harness must be replaced.

 

Q. How long will the corrective action take?

A. This free service should take up to one and a half (1.5) hours to complete but your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule.

 

Q. When will vehicle owners be notified?

A. Nissan began sending notifications to owners of all potentially affected vehicles in January 2021 via U.S. Mail.

 

Q. Is my vehicle safe to drive?

A. If your vehicle is subject to this campaign, you received an Owner Notification letter from Nissan, which will provide instructions on how to remedy your vehicle. Affected owners are encouraged to have their vehicles remedied as soon as possible upon notification.

 

Q. Is there anything owners can do to mitigate this condition?

A. No.

 

Q. Are parts readily available?

A. Yes.

 

Q. Will a rental vehicle be provided while the dealer is servicing the vehicle?

A. Yes. Complimentary alternate transportation is available, upon customer request, while parts are on order.

EXPENSE CODE DESCRIPTION AMOUNT
502 Rental Expense $120 (Max)
Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required. Please refer to the Goodwill Rental Guidelines in the APRM for detailed information regarding application of rental reimbursement including policy modifications outlined in WBP20-018.

 

Q. Is there any charge for this remedy?

A. No. The remedy will be performed for the customer free of charge for parts and labor.

 

Q. Will I have to take my vehicle back to the selling dealer to have the service performed?

A. No, any authorized Nissan dealer is able to perform the recall and emissions campaign.

For Consumer Affairs: Please inform us of the dealer where you would like to have the corrective action completed.

 

Q. I have lost confidence in the vehicle. Will Nissan replace or repurchase the vehicle?

A. The remedy will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle.

 

Q. What model year vehicles are involved?

A. Certain MY2020 Nissan Titan (A61) vehicles with gasoline engines manufactured in the Canton, MS plant from December 13, 2019 to June 3, 2020 are potentially affected.

 

Q. Are you experiencing this condition on any other Nissan (or INFINITI) models?

A. No.

 


 

DEFECT INFORMATION REPORT

 

Manufacturer:

Nissan North America, Inc., Canton Plant

 

Vehicles Potentially Involved:

Certain Model Year 2020 Nissan Titan and Titan XD vehicles equipped with gasoline engines manufactured from December 13, 2019 to June 3, 2020 at the Canton, Mississippi plant.

No other Nissan (or Infiniti) vehicles are affected by this issue because this report applies only to certain vehicles produced during a defined time period.  Vehicles manufactured outside the above production ranges are unaffected, based on manufacturing production records.

The name and address of the Engine Gas Ignition (EGI) harness supplier is:

Aptiv Contract Services Noreste Guadalupe III
Ave. Maestro Israel Cavazos # 300 Col. Ninos Heroes.
Guadalupe, Nuevo Leon, Mexico CP 67190

Pablo Escoto
Phone: +52 8283356725
Email: Pablo.Escoto@Aptiv.com

The name, description and part number of the recalled component is below:

Part Name Part Description Part Number(s)
HARNESS ASSY-EGI EGI HARNESS 24011 9FV0C
HARNESS ASSY-EGI EGI HARNESS 24011 9FV1B
HARNESS ASSY-EGI EGI HARNESS 24011 9FV0B

 

Total Number of Vehicles Potentially Involved:

Approximately 7,583 vehicles total are subject to this recall.

Model Volume of Production
MY 2020 Nissan Titan 7061
MY 2020 Nissan Titan XD 522

 

Percentage of Vehicles Estimated to Actually Contain the Defect:

0.8%[1]

 

Description of the Defect:

On certain Model Year 2020 Nissan Titan and Titan XD vehicles, the EGI harness may have been assembled incorrectly by the supplier, which may have left an exposed wire.  If this occurs, the exposed wire may contact the copper wire from the shielded transmission power wire and cause an electrical short or arcing.

An electrical short may cause the vehicle to experience abnormal engine and transmission performance.  This short might affect the fuel pump power supply, potentially causing an engine stall while driving without the ability to restart; which may increase risk of a crash.  In addition, the short may cause harness thermal damage that could potentially cause a thermal incident, which may increase risk of injury.

 

Chronology of Principal Events:

March 12, 2020 – Certain Nissan Titan vehicles reportedly experienced an electrical issue upon connecting the batteryNissan immediately began to investigate the issue.

 

March 2020 through July 2020 – Nissan experienced business interruptions of U.S. operations due to COVID-19 public health concerns.  The Canton, MS plant was shut down during March 30, 2020 to June 8, 2020.  During the shutdown, the investigation process was slowed due to disruptions while complying with stayat-home orders.  Nissan attempted to work with the supplier to investigate the issue; however, the supplier also experienced business interruptions until the end of July 2020.

 

August 2020 through September 2020 – Upon resuming operations, the supplier initiated an internal investigation to determine the cause of the incident.  As part of the investigation process, the supplier began bench testing to recreate the condition and assess the failure modes.

 

October 2020 – The supplier investigation revealed that on certain Titan vehicles, the splice-making process during EGI harness manufacturing might have left an exposed wire.  If the transmission power wire is exposed, then it may contact the copper wire from the shielded transmission power wire and cause an electrical short or arcing on some of the affected vehicles.

During this period, on October 5, 2020, Nissan received a field report of a thermal incident occurring under the hood that appeared to be related to the subject condition.  Nissan investigated the alleged incident and initiated further study of the recovered components to analyze the root cause of the thermal incident.

 

November 2020 – Nissan’s investigation of the recovered components revealed that a damaged EGI harness was the cause of the thermal event.  No injuries were reported.  Nissan also confirmed that the subject condition only affects Titan and Titan XD models equipped with gasoline engines due to the unique frame design and manufacturing process.

 

December 1, 2020 – Based on the results of the investigation, Nissan decided to conduct a safety recall campaign.

 

Description of Corrective Action:

Owners of the subject vehicles will be notified beginning on January 27, 2021.  Dealers were notified on December 9, 2020.  The dealer will inspect the EGI harness and replace with a new one if damaged.  If no damage, the harness will be re-assembled.

Nissan will not include a statement in the Part 577 owner notification concerning reimbursement for the cost of obtaining a pre-notification remedy for the subject vehicles as they are under warranty.  Your office will be provided with a copy of the Part 577 owner notification for approval.

 

Copy of Notices:

Copies of all notices will be provided to NHTSA as they become available.

[1] The estimated percentage of vehicles involved with defect is 0.8%.  However, 1% is used on NHTSA’s safety portal because it will not allow decimal values.

 



1 Affected Product

Vehicle

MAKE MODEL YEAR
NISSAN TITAN 2020

 


14 Associated Documents

Recall Quarterly Report #2, 2021-2

RCLQRT-20V759-7241.PDF 211.242KB

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Manufacturer Notices(to Dealers,etc) – Nissan CAMPAIGN BULLETIN Engine Control (EGI) Harness Voluntary Safety and Emissions Recall Campaign Reference: PC773 Date: April 22, 2021

RCMN-20V759-7998.pdf 189.901KB

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DEFECT INFORMATION REPORT December 14, 2020

RMISC-20V759-4352.pdf 45.848KB

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Manufacturer Notices(to Dealers,etc) – NISSAN PC773 2020 Titan EGI Harness – Dealer Announcement

RCMN-20V759-5155.pdf 1230.027KB

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Recall Acknowledgement

RCAK-20V759-4535.pdf 243.981KB

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December 8, 2020 DEFECT INFORMATION REPORT

RMISC-20V759-2044.pdf 43.832KB

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Defect Notice 573 Report

RCLRPT-20V759-8134.PDF 213.912KB

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Remedy Instructions and TSB

RCRIT-20V759-6213.pdf 5287.485KB

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Recall 573 Report-Amendment 1

RCLRPT-20V759-6251.PDF 213.915KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-20V759-4165.pdf 58.187KB

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Manufacturer Notices(to Dealers,etc) – NISSAN REVISION 1 – PC773 2020 Titan EGI Harness – Dealer Announcement

RCMN-20V759-9658.pdf 1271.645KB

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Remedy Instructions and TSB

RCRIT-20V759-1875.pdf 5459.047KB

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Recall Quarterly Report #1, 2021-1

RCLQRT-20V759-8425.PDF 211.142KB

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Recall Quarterly Report #3, 2021-3

RCLQRT-20V759-3617.PDF 211.324KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V759&docType=RCL

 


 

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