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March 4, 2021 NHTSA CAMPAIGN NUMBER: 21V139000
Front Passenger Air Bag Cushion May Tear
A tear in the air bag may decrease air bag performance, and increase the risk of injury.
NHTSA Campaign Number: 21V139
Manufacturer Nissan North America, Inc.
Components AIR BAGS
Potential Number of Units Affected 26,156
Summary
Nissan North America, Inc. (INFINITI) is recalling certain 2006-2008 INFINITI FX35 and FX45 vehicles that previously received a replacement front passenger air bag assembly under recall number 20V-008. The air bag cushion was folded incorrectly, which could increase internal pressure and tear the air bag cushion during deployment.
Remedy
INFINITI will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began on April 19, 2021. Owners may contact INFINITI customer service at 1-800-662-6200. INFINITI’s number for this recall is R20C2.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Infinity has a Recall
Affected Models/Years: | Affected Population: | Retailer Inventory: | SERVICE COMM Activation date: | Stop Sale In Effect |
MY2006-2008 FX35/FX45 | 26,156 | NA | March 5, 2021 | YES |
***** Campaign Summary *****
INFINITI is committed to safety, security, and satisfaction of our clients and their passengers. INFINITI is conducting a Voluntary Safety Recall Campaign on certain INFINITI Model Year 20062008 FX35/FX45 vehicles identified in Service Comm to replace the passenger air bag module.
A supplier’s process change reduced the air bag cushion’s folding width, which could increase the cushion internal pressure during deployment. If this condition occurs, the cushion could tear and may increase the risk of injury to the front passenger-side occupant in the event of a crash if air bag deployment is warranted.
Owners of vehicles that have previously been repaired using module part number K8515-CL71A under the following campaign IDs are now being asked to return to the dealership for part replacement:
- R1622
- R1701
- R1704
***** Release Schedule *****
Parts
The part listed below may be ordered via normal ordering process beginning December 10, 2021.
Part Number | Description | Quantity |
K8515-CL72A | Module Assy-Air Bag, Assist | 1 |
K8515-CL71A is obsolete and should be returned via TK Services (XPO) @ SCFieldAction.14305@xpo.com.
Special Tools
- Retailers received these special tools via another campaign activity
- J-52352 USB Bar Code Scanner is required
Additional tools are available via TechMate @ 1-800-662-2001
Repair
Owner Notification
INFINITI will begin notifying owners of all potentially affected vehicles in April 2021, via U.S. Mail.
Frequently Asked Questions (FAQ):
Q: Is this a safety recall?
Yes.
Q: What is the reason for the recall?
A supplier’s process change reduced the air bag cushion’s folding width, which could increase the cushion internal pressure during deployment. If this condition occurs, the cushion could tear and may increase the risk of injury to the front passenger-side occupant in the event of a crash if air bag deployment is warranted.
Q: What is the possible effect of the condition?
If this condition occurs, it may increase the risk of injury to the front passenger-side occupant in the event of a crash, where air bag deployment is warranted.
Q: What will be the corrective action?
Retailers will replace the passenger air bag module.
Q: How long will the corrective action take?
This service, which is conducted at no charge to you for parts and labor, could take up to approximately one (1) hour to complete. However, your INFINITI retailer may require your vehicle for a longer period of time based upon their work schedule.
Q: Does this stop sale apply to previously owned vehicles?
INFINITI strongly recommends retailers not sell previously owned vehicles affected by these recalls until remedied. Certain states have laws preventing the sale of previously owned vehicles with open safety recalls. Retailers must comply with all federal, state, and local laws regarding vehicle sales as they relate to open safety recalls.
Q: These vehicles have already had parts replaced under a previous recall (R1622, R1701, R1704), do they need to be remedied again?
Yes. Although the vehicle has already been into the retailer to have the passenger airbag replaced under a previous recall (R1622, R1701, R1704), the supplier’s process change reduced the air bag cushion’s folding width, which could increase the cushion internal pressure during deployment. If this condition occurs, the cushion could tear and may increase the risk of injury to the front passenger-side occupant in the event of a crash if air bag deployment is warranted. Therefore, INFINITI is asking that retailers replace the prior recall repair part (passenger air bag module) with a new part under campaign ID R20C2.
Q: How do I know if my vehicle has a problem with the front passenger airbag?
If your vehicle is subject to this campaign, you will receive an Owner Notification letter from INFINITI. If you would like, I can check your vehicle identification number (VIN) right now to see if your vehicle is affected by a different recall. You may also search for open recall campaigns at safercar.gov.
Q: When will vehicle owners be notified?
INFINITI will begin notifying owners of all potentially affected vehicles in April 2021 via U.S. Mail.
Q: Is my vehicle safe to drive?
INFINITI strongly urges clients to have this safety recall remedy performed as soon as possible. Please contact your retailer as soon as possible to schedule an appointment. In the meantime, do not allow passengers to ride in the front passenger seat until a remedy is performed.
Q: Is there anything owners can do to mitigate this condition?
If you received a safety recall notice about the passenger front airbag, contact your retailer as soon as possible to schedule an appointment. In the meantime, do not allow passengers to ride in the front passenger seat until a remedy is performed.
Q: Are parts readily available?
No. Retailers may place SVC orders for parts via DBS.
Q: Will a rental vehicle be provided while the retailer is servicing the vehicle?
INFINITI may provide a courtesy vehicle for the client to use while their vehicle is being serviced. Courtesy vehicles are subject to availability and not guaranteed. Please check with your retailer for availability and further details. Rental is available while parts are on order if a courtesy vehicle is not available.
EXPENSE CODE | DESCRIPTION | AMOUNT |
502 | Rental Expense | $180 (Max) |
Contact the Warranty Claims Call Center @ 800-933-3712 if additional expense is required |
Q: Is there any charge for the repair?
No. The remedy will be performed for the client free of charge for parts and labor.
Q: Will I have to take my vehicle back to the selling retailer to have the service performed?
No, any authorized INFINITI retailer is able to perform the voluntary safety recall campaign.
For Consumer Affairs: Please inform us of the retailer where you would like to have the corrective action completed.
Q: I have lost confidence in the vehicle. Will INFINITI replace or repurchase the vehicle?
The remedy will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle.
Q: What model year vehicles are involved?
Certain Model Year 2006-2008 INFINITI FX35/FX45 vehicles manufactured from November 11, 2005 to March 1, 2008 at the Shonan, Japan plant.
Q: Are you experiencing this condition on any other INFINITI (or Nissan) models?
No.
DEFECT INFORMATION REPORT
- Manufacturer:
Nissan Shatai Co., Ltd. Shonan plant
The cushion kit supplier is:
Joyson Safety Systems
ONEST Ikebukuro East building 3F, 3-12-2
Higashiikebukuro, Toyoshima-ku,Tokyo
Motohiro Fujiwara
Phone +81 (0)3-5904-9130
Email Motohiro.Fujiwara@joysonsafety.com
- Vehicles Potentially Involved:
Certain Model Year 2003 INFINITI FX35 vehicles manufactured on December 21, 2002 and March 12, 2003 at the Shonan, Japan plant.
Certain Model Year 2006-2008 INFINITI FX35/FX45 vehicles manufactured from November 11, 2005 to March 1, 2008 at the Shonan, Japan plant.
This issue is unique to a specific subset of Model Year 2003, 2006-2008 INFINITI FX35/FX45 vehicles that received a (Daicel) front passenger-side air bag module as part of Takata air bag Recall Number 20V-008. As such, all FX35/FX45 vehicle repairs were recorded and tracked as part of the recall campaign repair procedure; therefore, no other Nissan or INFINITI vehicles are affected.
The name, description and part number of the recalled components are below:
Part Name | Part Description | Part Number(s) |
MODULE ASSY-AIR BAG, ASSIST | Passenger Air bag Module | K8515 CL71A |
MODULE ASSY-AIR BAG, ASSIST | Passenger Air bag Module | K851E-CG68D |
- Total Number of Vehicles Potentially Involved:
Approximately 2 MY 2003 INFINITI FX35 vehicles
Approximately 26,156 MY 2006-2008 INFINITI FX35/FX45 vehicles
- Percentage of Vehicles Estimated to Actually Contain the Defect:
Unknown. The estimated percentage of vehicles involved with defect is unknown. However, 1% is used on NHTSA’s safety portal because it will not allow non-numeric values..
- Description of the Defect:
A Tier 1 supplier’s (JSS) process change reduced the air bag cushion’s folding width. As a result of the narrower cushion width, the inflator gas flow path could be limited during deployment, which could increase the cushion internal pressure. During a high temperature environment test (185 degrees F), the air bag module experienced a tear in the cushion during deployment due to the increased pressure. The air bag inflator performance was unaffected. If this condition occurs, it may increase the risk of injury to the front passenger-side occupant in the event of a crash, where air bag deployment is warranted.
This defect only affects certain FX35/FX45 vehicles that previously received a subject front passenger air bag assembly as a recall replacement under Recall Number 20V-008.
- Chronology of Principal Events:
December 2, 2020 – The Tier 1 supplier (JSS) notified Nissan of an issue with the front passenger-side air bag module that was discovered during a high temperature environment test. Nissan began an investigation into the issue.
December 2020 through January 2021 – During the investigation, Nissan worked with the supplier to study affected parts. It was determined that the front passenger-side air bag cushion folding width was reduced during a supplier process change. Subsequently, the inflator gas flow path was limited as a result of the narrower cushion width; resulting in an internal pressure increase that caused the cushion to tear during deployment in testing.
February 2021 – Nissan confirmed the production range of vehicles affected by the supplier issue and determined that the issue only affected FX35/FX45 vehicles that received a campaign repair part as a remedy for Takata air bag Recall Number 20V-008. Nissan also studied whether replacement service parts (P/N K8515 CL71A & K851E-CG68D) were affected and instructed all dealers to purge any remaining service parts from inventory and return any remaining or recovered parts to Nissan.
February 25, 2021 – Nissan decided to conduct a Safety Recall Campaign to repair the subject vehicles that received an affected module.
Nissan is not aware of any incidents or injuries related to the subject condition.
December 17, 2021 – Nissan discovered two (2) MY2003 INFINITI FX35 VINs had received airbag replacements prior to the subject service parts being purged from dealer inventory. Nissan added these two VINs to the affected vehicle population of certain FX35/FX45 vehicles that previously received a subject front passenger air bag assembly as a recall replacement under Recall Number 20V-008.
- Description of Corrective Action:
Owners of all potentially affected vehicles will be notified beginning on April 18, 2021 to take their vehicle to an INFINITI retailer where they will replace the front passenger air bag module with a new one. Retailers will be notified on March 5, 2021.
Nissan will include a statement in the Part 577 owner notification concerning reimbursement for the cost of obtaining a pre-notification remedy for the subject vehicles because they are no longer under warranty.
- Copy of Notices:
Copies of all notices will be provided to NHTSA as they become available.
SEOCONTENT-START
January 27, 2022
Mr. Jeff Giuseppe
Associate Administrator for Enforcement
National Highway Traffic Safety Administration
Attn: Recall Management Division (NVS-215)
Room W48-302
1200 New Jersey Avenue, SE
Washington, D.C. 20590
Dear Mr. Giuseppe:
We are transmitting the enclosed supplement to the Defect Information Report filed on
December 17, 2021. This supplement updates section(s) 2, 3 and 6: Vehicles Potentially Involved,
Total Number of Vehicles Potentially Involved and Chronology of Principal Events, respectively.
Very truly,
Derek Latta
Manager,
Technical Compliance
Encl.
Nissan North America, Inc.
One Nissan Way
Franklin, TN 37067
Mailing Address:
PO Box 685001
Franklin, TN 37068
DEFECT INFORMATION REPORT
1. Manufacturer:
Nissan Shatai Co., Ltd. Shonan plant
The cushion kit supplier is:
Joyson Safety Systems
ONEST Ikebukuro East building 3F, 3-12-2
Higashiikebukuro, Toyoshima-ku,Tokyo
Motohiro Fujiwara
Phone +81 (0)3-5904-9130
Email Motohiro.Fujiwara@joysonsafety.com
2. Vehicles Potentially Involved:
Certain Model Year 2003 INFINITI FX35 vehicles manufactured on December 21, 2002 and
March 12, 2003 at the Shonan, Japan plant.
Certain Model Year 2006-2008 INFINITI FX35/FX45 vehicles manufactured from November 11,
2005 to March 1, 2008 at the Shonan, Japan plant.
This issue is unique to a specific subset of Model Year 2003, 2006-2008 INFINITI FX35/FX45
vehicles that received a (Daicel) front passenger-side air bag module as part of Takata air
bag Recall Number 20V-008. As such, all FX35/FX45 vehicle repairs were recorded and
tracked as part of the recall campaign repair procedure; therefore, no other Nissan or
INFINITI vehicles are affected.
The name, description and part number of the recalled components are below:
Part Name Part Description Part Number(s)
MODULE ASSY-AIR BAG,
ASSIST
Passenger Air bag
Module
K8515 CL71A
MODULE ASSY-AIR BAG,
ASSIST
Passenger Air bag
Module
K851E-CG68D
3. Total Number of Vehicles Potentially Involved:
Approximately 2 MY 2003 INFINITI FX35 vehicles
Approximately 26,156 MY 2006-2008 INFINITI FX35/FX45 vehicles
4. Percentage of Vehicles Estimated to Actually Contain the Defect:
Unknown. The estimated percentage of vehicles involved with defect is unknown. However,
1% is used on NHTSA’s safety portal because it will not allow non-numeric values..
5. Description of the Defect:
A Tier 1 supplier’s (JSS) process change reduced the air bag cushion’s folding width. As a
result of the narrower cushion width, the inflator gas flow path could be limited during
deployment, which could increase the cushion internal pressure. During a high
temperature environment test (185 degrees F), the air bag module experienced a tear in the
cushion during deployment due to the increased pressure. The air bag inflator
performance was unaffected. If this condition occurs, it may increase the risk of injury to
the front passenger-side occupant in the event of a crash, where air bag deployment is
warranted.
This defect only affects certain FX35/FX45 vehicles that previously received a subject front
passenger air bag assembly as a recall replacement under Recall Number 20V-008.
6. Chronology of Principal Events:
December 2, 2020 – The Tier 1 supplier (JSS) notified Nissan of an issue with the front
passenger-side air bag module that was discovered during a high temperature
environment test. Nissan began an investigation into the issue.
December 2020 through January 2021 – During the investigation, Nissan worked with the
supplier to study affected parts. It was determined that the front passenger-side air bag
cushion folding width was reduced during a supplier process change. Subsequently, the
inflator gas flow path was limited as a result of the narrower cushion width; resulting in an
internal pressure increase that caused the cushion to tear during deployment in testing.
February 2021 – Nissan confirmed the production range of vehicles affected by the supplier
issue and determined that the issue only affected FX35/FX45 vehicles that received a
campaign repair part as a remedy for Takata air bag Recall Number 20V-008. Nissan also
studied whether replacement service parts (P/N K8515 CL71A & K851E-CG68D) were affected
and instructed all dealers to purge any remaining service parts from inventory and return
any remaining or recovered parts to Nissan.
February 25, 2021 – Nissan decided to conduct a Safety Recall Campaign to repair the
subject vehicles that received an affected module.
Nissan is not aware of any incidents or injuries related to the subject condition.
December 17, 2021 – Nissan discovered two (2) MY2003 INFINITI FX35 VINs had received
airbag replacements prior to the subject service parts being purged from dealer inventory.
Nissan added these two VINs to the affected vehicle population of certain FX35/FX45
vehicles that previously received a subject front passenger air bag assembly as a recall
replacement under Recall Number 20V-008.
7. Description of Corrective Action:
Owners of all potentially affected vehicles were notified beginning on April 18, 2021 to take
their vehicle to an INFINITI retailer where they will replace the front passenger air bag
module with a new one. Nissan will notify the two (2) additional VINs identified in this report.
Retailers were notified on March 5, 2021.
Nissan will include a statement in the Part 577 owner notification concerning
reimbursement for the cost of obtaining a pre-notification remedy for the subject vehicles
because they are no longer under warranty.
8. Copy of Notices:
Copies of all notices will be provided to NHTSA as they become available.
****************************************************************************************************************
OWNER NOTIFICATION NHTSA RECALL 21V-139
NOTIFICACIÓN PROPIETARIO
Dear INFINITI FX35 owner:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. INFINITI has
decided that a defect which relates to motor vehicle safety exists in certain 2008 Model Year INFINITI FX35
vehicles. Our records indicate that you own or lease the INFINITI vehicle identified by the VIN on the inside of this
notice.
Reason for Recall
Motivo del Retiro
This recall affects the front passenger air bag inside your INFINITI FX35 vehicle. A supplier’s process change reduced
the air bag cushion’s folding width, which could increase the cushion internal pressure during deployment. If this
condition occurs, the cushion could tear during air bag deployment, which may increase the risk of injury to the front
passenger-side occupant in the event of a crash where air bag deployment is warranted.
What INFINITI Will Do
Qué Hará INFINITI
Your INFINITI retailer will replace the front passenger airbag assembly with a new one. This free service could take
up to approximately one (1) hour to complete. However, your INFINITI retailer may require your vehicle for a longer
period of time based upon their work schedule.
What You Should Do
Qué Debes Hacer
Contact your INFINITI retailer at your earliest convenience in order to arrange an
appointment to have your vehicle repaired. Please bring this notice with you when you keep
your service appointment. For more information about the recall, please visit
https://nna.secure.force.com/recall?camp=R20C2.
Comunícate con cualquier concesionario INFINITI a la mayor brevedad para concertar una
cita de reparación para tu vehículo. Se requiere que traigas esta notificación el día de tu
cita. Para obtener más información sobre el retiro, visite
https://nna.secure.force.com/recall?camp=R20C2.
If the retailer fails to, or is unable to make the necessary repairs free of charge, you may contact the INFINITI
Consumer Affairs Department, P.O. Box 685003, Franklin, TN 37068-5003. The toll free number is 1-800-662-
6200.
Si el concesionario no cumple, o no le es posible realizar las reparaciones necesarias sin cargos, puedes contactar al
Departamento Nacional de Asuntos del Consumidor a: INFINITI Consumer Affairs Department, P.O. Box 685003,
Franklin, TN 37068-5003. El número libre de cargos es 1-800-662-6200.
You may also submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New
Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-
800-424-9153); or go to https://www.safercar.gov.
Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the
lessee within ten days.
Thank you for your cooperation. We appreciate your INFINITI ownership and apologize for any inconvenience this
may cause you.
Gracias por tu cooperación. Agradecemos tu patrocinio como dueño de un INFINITI y te ofrecemos nuestras
disculpas por cualquier inconveniente que esto pueda ocasionar.
****************************************************************************************************************
CAMPAIGN BULLETIN
Front Passenger Air Bag Module
Voluntary Safety Recall Campaign
Reference: R20C2
Date: December 10, 2021
Attention: Retailer Principal, Sales, Parts and Service Managers
CAMPAIGN ID: R20C2 | REVISION 1
SAFETY RECALL
IMPORTANT: It is a violation of Federal law for retailers to sell or deliver vehicles in their inventory covered by this notification until the campaign action is performed.
Affected Models/Years:
Affected Population:
Retailer Inventory:
SERVICE COMM Activation date:
Stop Sale
In Effect
MY2006-2008 FX35/FX45
26,156
NA
March 5, 2021
YES
***** Campaign Summary *****
INFINITI is committed to safety, security, and satisfaction of our clients and their passengers. INFINITI is conducting a Voluntary Safety Recall Campaign on certain INFINITI Model Year 2006-2008 FX35/FX45 vehicles identified in Service Comm to replace the passenger air bag module.
A supplier’s process change reduced the air bag cushion’s folding width, which could increase the cushion internal pressure during deployment. If this condition occurs, the cushion could tear and may increase the risk of injury to the front passenger-side occupant in the event of a crash if air bag deployment is warranted.
Owners of vehicles that have previously been repaired using module part number K8515-CL71A under the following campaign IDs are now being asked to return to the dealership for part replacement:
• R1622
• R1701
• R1704
UPDATE December 10, 2021
Please discard earlier versions of this bulletin.
The announcement from March 5, 2021 has been revised to include the following:
• The parts restriction will be removed and retailers can order parts, as needed, via normal ordering process beginning December 10, 2021.
o Parts currently on order in DBS will be fulfilled.
CAMPAIGN ID: R20C2 | REVISION 1
***** What Retailers Should Do *****
1. Verify if vehicles are affected by this Voluntary Safety Recall Campaign using Service Comm or DBS National Service History – Open Campaign I.D. R20C2.
2. Retailers must not sell, lease, trade, rent or loan any vehicles in retailer inventory affected by this recall campaign until after the vehicle has been remedied.
3. Retailers should use ITB21-003 to remedy any vehicles subject to this campaign.
4. Once repaired, the service department should submit the applicable warranty claim for the action performed so it can be closed on SERVICE COMM.
***** Release Schedule *****
Parts
The part listed below may be ordered via normal ordering process beginning December 10, 2021.
Part Number
Description
Quantity
K8515-CL72A
Module Assy-Air Bag, Assist
1
K8515-CL71A is obsolete and should be returned via TK Services (XPO) @ SCFieldAction.14305@xpo.com.
Special Tools
• Retailers received these special tools via another campaign activity
o J-52352 USB Bar Code Scanner is required
Additional tools are available via TechMate @ 1-800-662-2001
Repair
• ITB21-003
Owner Notification
INFINITI began notifying owners of all potentially affected vehicles in April 2021, via U.S. Mail.
***** Retailer Responsibility *****
It is the retailer’s responsibility to check Service Comm or DBS National Service History – Open Campaign using the appropriate Campaign I.D. for the campaign status on each vehicle falling within the range of this voluntary safety recall campaign, which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in retailer inventory. If a VIN subject to this recall campaign was part of a retailer trade, the letter associated with that VIN should be forwarded to the appropriate retailer for service completion.
CAMPAIGN ID: R20C2 | REVISION 1
Frequently Asked Questions (FAQ):
Q: Is this a safety recall?
A. Yes.
Q What is the reason for the recall?
A. A supplier’s process change reduced the air bag cushion’s folding width, which could increase the cushion internal pressure during deployment. If this condition occurs, the cushion could tear and may increase the risk of injury to the front passenger-side occupant in the event of a crash if air bag deployment is warranted.
Q What is the possible effect of the condition?
A If this condition occurs, it may increase the risk of injury to the front passenger-side occupant in the event of a crash, where air bag deployment is warranted.
Q. What will be the corrective action?
A. Retailers will replace the passenger air bag module.
Q. How long will the corrective action take?
A. This service, which is conducted at no charge to you for parts and labor, could take up to approximately one (1) hour to complete. However, your INFINITI retailer may require your vehicle for a longer period of time based upon their work schedule.
Q: Does this stop sale apply to previously owned vehicles?
A. INFINITI strongly recommends retailers not sell previously owned vehicles affected by these recalls until remedied. Certain states have laws preventing the sale of previously owned vehicles with open safety recalls. Retailers must comply with all federal, state, and local laws regarding vehicle sales as they relate to open safety recalls.
Q. These vehicles have already had parts replaced under a previous recall (R1622, R1701, R1704), do they need to be remedied again?
A. Yes. Although the vehicle has already been into the retailer to have the passenger airbag replaced under a previous recall (R1622, R1701, R1704), the supplier’s process change reduced the air bag cushion’s folding width, which could increase the cushion internal pressure during deployment. If this condition occurs, the cushion could tear and may increase the risk of injury to the front passenger-side occupant in the event of a crash if air bag deployment is warranted. Therefore, INFINITI is asking that retailers replace the prior recall repair part (passenger air bag module) with a new part under campaign ID R20C2.
CAMPAIGN ID: R20C2 | REVISION 1
Q. How do I know if my vehicle has a problem with the front passenger airbag?
A. If your vehicle is subject to this campaign, you will receive an Owner Notification letter from INFINITI. If you would like, I can check your vehicle identification number (VIN) right now to see if your vehicle is affected by a different recall. You may also search for open recall campaigns at safercar.gov.
Q. When will vehicle owners be notified?
A. INFINITI began notifying owners of all potentially affected vehicles in April 2021 via U.S. Mail.
Q. Is my vehicle safe to drive?
A. INFINITI strongly urges clients to have this safety recall remedy performed as soon as possible. Please contact your retailer as soon as possible to schedule an appointment. In the meantime, do not allow passengers to ride in the front passenger seat until a remedy is performed.
Q. Is there anything owners can do to mitigate this condition?
A. If you received a safety recall notice about the passenger front airbag, contact your retailer as soon as possible to schedule an appointment. In the meantime, do not allow passengers to ride in the front passenger seat until a remedy is performed.
Q. Are parts readily available?
A. Yes.
Q. Will a rental vehicle be provided while the retailer is servicing the vehicle?
A. INFINITI may provide a courtesy vehicle for the client to use while their vehicle is being serviced. Courtesy vehicles are subject to availability and not guaranteed. Please check with your retailer for availability and further details. Rental is available while parts are on order if a courtesy vehicle is not available.
EXPENSE CODE
DESCRIPTION
AMOUNT
502
Rental Expense
$180 (Max)
Contact the Warranty Claims Call Center @ 800-933-3712 if additional expense is required
Q. Is there any charge for the repair?
A. No. The remedy will be performed for the client free of charge for parts and labor.
CAMPAIGN ID: R20C2 | REVISION 1
Q. Will I have to take my vehicle back to the selling retailer to have the service performed?
A. No, any authorized INFINITI retailer is able to perform the voluntary safety recall campaign.
For Consumer Affairs: Please inform us of the retailer where you would like to have the corrective action completed.
Q. I have lost confidence in the vehicle. Will INFINITI replace or repurchase the vehicle?
A. The remedy will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle.
Q. What model year vehicles are involved?
A. Certain Model Year 2006-2008 INFINITI FX35/FX45 vehicles manufactured from November 11, 2005 to March 1, 2008 at the Shonan, Japan plant.
Q. Are you experiencing this condition on any other INFINITI (or Nissan) models?
A. No.
Revision History:
Date
Announcement
Purpose
March 5, 2021
Voluntary Safety Recall
New campaign announcement
December 10, 2021
REVISION 1
Parts restriction removal update
SEOCONTENT-END
6 Affected Products
Vehicles
MAKE | MODEL | YEAR |
INFINITI | FX35 | 2006-2008 |
INFINITI | FX45 | 2006-2008 |
11 Associated Documents
Recall Acknowledgement
RCAK-21V139-2083.pdf 645.237KB
Defect Notice 573 Report
RCLRPT-21V139-5770.PDF 214.971KB
Recall Quarterly Report #1, 2021-2
RCLQRT-21V139-8494.PDF 211.146KB
March 4, 2021 DEFECT INFORMATION REPORT
RMISC-21V139-3527.pdf 44.706KB
Remedy Instructions and TSB
RCRIT-21V139-4244.pdf 3360.921KB
Owner Notification Letter(Part 577)
RCONL-21V139-1036.pdf 181.023KB
Manufacturer Notices(to Dealers,etc) – INFINITI CAMPAIGN BULLETIN Front Passenger Air Bag Module Voluntary Safety Recall Campaign Reference: R20C2 Date: March 5, 2021
RCMN-21V139-8243.pdf 269.989KB
Manufacturer Notices(to Dealers,etc) – INFINTI CAMPAIGN BULLETIN Front Passenger Air Bag Module Voluntary Safety Recall Campaign Reference: R20C2 Date: December 10, 2021
RCMN-21V139-8053.pdf 154.794KB
Recall 573 Report – 12/17/2021
RCLRPT-21V139-6325.PDF 216.54KB
January 27, 2022 DEFECT INFORMATION REPORT
RMISC-21V139-5145.pdf 56.118KB
Recall Quarterly Report #2, 2021-3
RCLQRT-21V139-3419.PDF 211.244KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V139&docType=RCL
- 2024 Top Choice for ABS Bleeder Scan Tool - Was the brake pedal always slowly sinking down or becoming loose? This abs brake bleeding scan tool will cycle the pump and valves to achieve a tight brake pedal. It's the most affordable obd2 scanner with abs auto bleed. Follow the instruction step by step, even a beginner can use it. Coverage check on FOXWELL official site: Support- Diagnostic Coverage List. Tips: If a vehicle lacks the auto bleed function, this service will not work on the car.
- More Than a Entry Level OBD Scanner, Ideal for Home Mechanics - Based on the NT301 FOXWELL Scanner, NT630 Plus takes OBD diagnostics to the next level by customizing all functions for ABS and SRS system. This srs abs scanner provides in-depth insights on error code diagnosis, wheel speed sensor, airbag circuits, cable connectors monitor and etc. Note: Scanner can not work on Airbag crash data. If the scanner can not connect to the car unit, please check if there is a good connection of them.
- No More Higher End Service than You Needed - One NT630 Plus is enough! This obd2 scanner with abs and srs takes depth diagnosis on Anti-Lock Brake System & SRS/Airbag, and also performs daily reset services. Like Airbag light reset/ SAS(Steering Angle Sensor) adjustment/ Oil light reset functions. The issued parts will operate normally with this car scanner after the faults repaired. Note: Some classic vehicles without the electronic control system can not support reset service.
- Also can Work like NT301 - The NT630 Plus abs code reader connect to the OBD2 port directly. It will diagnose all obd2 modules instantly, displays the live data, locates bad sensors and I/M readiness status before the annual inspection. Guides you to do the maintenance work, reduces the potential driving risk and keep a peak performance on the road.
- Complicate? Unreadable? - Intuitive LCD display with clear operate instructions, even a beginner can diagnose the car faults with the NT630 Plus. Ergonomic Touch with anti-collision and anti-slip cover design, comfortable for daily car diagnose work. Unique button press sound will provide the overall tactile and visual experience to notice you a task has been completed or a command has been executed.
- 🎄【Easy to Use--Work out of box】+【FOXWELL 2024 New Version】 FOXWELL NT604 Elite scan tool is the 2024 new version from FOXWELL, which is designed for those car owners who want to figure out the cause issue before fixing the car problem via scanning the most common systems like abs srs engine and transmission.The NT604 Elite diagnostic tool comes with latest software, which can be used out of box. No need to waste time to download the software first.
- 🎅【Affordable】+【Reliable Car Health Monitor】 Will you be confused what happen when the warning light of abs/srs/transmission/check engine flashes? Instead of taking your cars to dealership, this foxwell scanner will help you do a thorough scanning and detection for your cars and pinpoint the root cause. It will t-urn off the warning light car after the problem is fixed.👉TIPS: Airbag crash/collision data can NOT be cleared even you replace the new airbag.
- 🎄【5 in 1 Diagnostic Scanner】Compared with those auto scanners (50-100), NT604 Elite code scanner not only includes their OBDII diagnosis but also it can be an abs/srs scanner, transmission and check engine code reader. When it’s an odb2 scanner, you can use it to check if your car is ready for annual test through I/M readiness menu. In addition, live data stream, built-in DTC library, data play back and print, all these features are a big plus for it.
- 🎅【Fantastic AUTOVIN】+【No extra software fee】Through the AUTOVIN menu, this NT604 Elite car scanner allows you to get your V-IN and vehicle info rapidly, no need to take time to find your V-IN and input one by one. What's more, the NT604 Elite abs srs scanner supports 60+ car makes from worldwide (America/Asia/Europe). You don’t need to pay extra software fee.
- 🎄【Solid protective case KO plastic carrying bag】+ 【Lifetime update】Almost all same price-level obd scanner diagnostic tool only offers plastic bag to hold on the scanner.However, NT604 Elite automotive scanner is equipped with solid protective case, preventing your obd2 scanner from damage. Then you don’t need to pay extra money to buy a solid toolbox.
- 🎉【2024 Upgraded Ver. of AL519/ ML519/ ML619】Autel develops the brand-new AutoLink AL619 as the advanced ver. of Autel ML519, AL519, AL319, MS309. This AL619 OBD2 scanner can scan ABS & SRS systems, and support 10 Modes of OBD II Diagnostics Function on Worldwide Vehicles to read, erase codes and turn off the MIL, ABS, SRS warning lights so that you can better maintain your car when related malfunctions occur and make your vehicle ready for the annual test.
- 🎉【Accurate ABS/ SRS Diagnostics Functions】The ABS/ SRS diagnostic function is used to retrieve and clear codes from the ABS/ SRS systems. It can read and clear DTCs, show definitions of each code, display live data of multiple sensors in the graph to locate fault causes, and assist home mechanics to do the proper repair and clear ABS & Airbag warning lights. Diagnoses ABS/ SRS system codes on most 1996 and newer major vehicle models. Please email 📩 immoautel @ outlook. com 📩 for help.
- 🎉【All 10 Modes of OBD II Diagnostics Function】The OBD II Diagnostics function is a fast-access option that allows you to carry out a quick test on the engine system of OBD II vehicles. Read Codes, Erase Codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, DTC Lookup, Component Test, Viewing Vehicle Information, Modules Present.
- 🎉【Live Data and Freeze Frame Data】With Live Data functions, Autel AL619 OBD2 diagnostic code reader allows you to view the live PID (Parameter Identification Data) of the vehicle's computer module(s) in text, graph to check the status of various sensors. And Freeze Frame Data enables you to view the vehicle's operating parameters at the moment a DTC is detected. These information will aid the technician by allowing the parameters to be duplicated for diagnostic and repair purposes.
- 🎉【DTC Lookup Feature】Besides showing you the code’s definition while you are reading the diagnostic trouble codes, AL619 features comparably user-friendly DTC Lookup Function which enables you to retrieve the definitions of any error codes from the large database of AL619, saving you from the hassle of wasting time searching definition of every code via Google.
- 💻Note: (About UPDATE) ANCEL FX2000 car scanner diasgnostic tool can be used directly as it comes with existed software, You don't need to register or update beforethe first use. It's recommended to update your scanner only when it fails to work on your car, or it's slow to load all menus or if you need newer software version. 📢Software update supports WIN XP, 7, 8, 10 operation systems only., but not for Mac and ios system.
- 🔧【PLUG AND PLAY - EASY TO USE】 : ANCEL FX2000 car scanner only takes 3 steps to connect to the car for diagnosis without cumbersome operations. The latest FX2000 scan tool is equipped with a one-key diagnosis function, which can automatically identify the model and year of your car, and automatically diagnose the car. Even beginners can use it to read the data and find out what the fault codes mean.
- 🚗【FULL OBD-LEVEL DIAGNOSTICS TOOL】: Quickly determines the cause of engine system faults, reads current, permanent and pending codes. After the repair, clears the codes and turns off the warning light. In addition, the FX2000 engine code reader also displays important OBD II advanced data such as fuel, live data and other manufacturer-specific parameters in real time to ensure that the engine ECU is operating correctly and safely, saving vehicle owners a lot of time and money in maintenance.
- 🚙【TRANSMISSION FAULT DIAGNOSTIC TOOL】: Some noises come from the transmission? Ancel obd2 scanner will read fault codes, display live transmission system data (fluid temperature, fluid pump, clutch actuation, pressure, etc.), and ensures transmission performance is optimal for vehicle speed and load. It provides detailed TCM data of the vehicle, so you can quickly and accurately find existing or potential problems.
- 🚐【FIND OUT SRS WRONG】: ANCEL FX2000 automotive scanner is able to read and clear fault codes in the SRS (airbag) and turn off the warning light to make sure the system is working correctly and safely. This odb2 scanner also displays a live graphical data stream of the supplemental restraint system (air bag), which allows you to analyze and verify that the air bag system is working properly.
- 5 IN 1 DIAGNOSTIC SCANNER: This is an OBDII scanner and 4 systems diagnostic tool. The AUTOPHIX 3210 PRO Bluetooth Auto Scanner not only has OBDII diagnostic function, but can also be used as an ABS/SRS/transmission scanner and check engine code reader. When it is an OBD2 scanner, you can use it to check if your car is ready for annual test via I/M preparation menu. In addition, the built-in DTC library, live data stream, data playback, performance testing and many more such functions are supported by it.
- RELIABLE CAR HEALTH MONITOR: Are you confused when the ABS/SRS/Transmission/Check Engine warning light is blinking? The AUTOPHIX 3210 PRO Bluetooth Scanner will help you to do a thorough scanning and inspecting of your car and find out the root cause, which saves your time and money. Tip:The warning light will be turned off after the problem is solved. Airbag crash/collision data cannot be cleared, even if you replace the airbag with a new one.
- QUICK DIAGNOSIS: The 3210 PRO is the newest 2024 Enhanced 4-System Bluetooth Code Reader that retrieves vehicle information, reads/clears trouble codes, and displays a 4-in-1 live data stream. You'll easily find out what's wrong with your car. In just a few minutes, you'll be in control of your car!
- EXCLUSIVE APP: Are you tired of the following with third party apps? For example: 1.need to download different apps for different cars? 2. require extra download fees? 3. only support a few functions? 4. can only use one of Android and iOS? Now!One AUTOPHIX 3210 PRO Scanner is enough to solve all the above problems. The must-have wireless/bluetooth automotive diagnostic tool/code reader for today's car owners. iPhone iOS, iPad, Android can be downloaded for free without any additional subscription fees.
- ADVANCED DATA FLOW DISPLAY:AUTOPHIX 3210 PRO Bluetooth code reader allows you to graphically display your vehicle's data flow instead of boring text, including engine coolant temperature, engine RPM, vehicle speed, absolute throttle position, control module voltage, etc. You can view different parameter values corresponding to different times. The advanced data streams provide useful information for entry-level professionals and diyers who can troubleshoot vehicle problems quickly and efficiently.
- 【Updated New Version AD600】Discover the improved version of TOPDON AD600 OBD2 scanner. Now immerse yourself in a seamlessly diagnostic experience with Android 11.0 OS. With an upgraded 32G ROM, this scan tool offers ample storage and faster performance. The 5-inch display with 1280x720 resolution offers high-definition clarity, ensuring easy readability for every diagnostic detail.
- 【Professional 4 Systems Diagnostics】For car owners dealing with common issues such as engine, transmission, ABS, and SRS, the TOPDON AD600 code scanner delivers professional diagnostic services. It easily reads and clears fault codes, analyzes data streams and more, ensuring a quick identification of problems. Additionally, the DTC Lookup function provides corresponding fault code analysis.
- 【8 Hot Reset Functions】Say goodbye to costly trips to the repair shop for resetting after routine maintenance such as changing oil, replacing tires, or installing new brake pads. The AD600 diagnostic tool effortlessly tackles common automotive challenges with just one click. Cut costs and cut the hassle with its 8 reset functions: Oil/BMS/ABS/SAS/EPB/DPF/TPMS/Throttle.
- 【Support for 10,000+ Car Models】The upgraded AD600 car scanner now supports 67+ global brands and 10,000+ models, ensuring compatibility with a diverse range of vehicles. Whether American, German, French, or Japanese, the AD600 diagnostic scanner has you covered. (Note: Contact TOPDON customer service for vehicle compatibility inquiries before purchase).
- 【Lifetime Free Updates】The AD600 diagnostic tool offers a lifetime of free upgrades with convenient one-click updates via Wi-Fi. Our dedicated TOPDON technical team continuously enhances our product's software, providing users with expanded vehicle support and an improved user experience through regular updates.
- [ABS & SRS Scanner with Active Test] The ABS/ SRS diagnostic tool Read & clear DTCs, displays live data in a graph to locate the cause of faults and assists the home mechanic with repairs and clearing ABS and airbag warning lights. Active test sensors, valves or solenoids etc. and tracks any threats in real time. It is invaluable to have a diagnostic tool with Active Test feature that you will never find on similar ABS/ SRS scanners.
- 【3 HOP Reset Services 】Easy to set up 3 regular reset services for Oil Light, Battery Management System, and Steering Angle Position. With this obd2 scanner, you can reset the oil service light and reset pre-programmed mileage intervals for energy efficiency; adjust or reset the steering angle position to keep steering aligned; and clear the original low battery fault information. No need to leave home for shop-quality car maintenance.
- 【All OBD2 Test Modes 】 This ABS & SRS scan tool is also a full featured obd2 code reader, allowing a quick test of the engine system of OBD II vehicles, can Read/Clear engine light codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, Evap Test, Read Vehicle Information, and help pass smog test for most post-1996 OBD2/CAN vehicles.
- [DTC LookUp Library] Can't read the code? Go to the DTC LookUp Library. The Topdon AL600 OBD2 scanner offers a wealth of code definitions so you don't have to look them up in a list or database, and the HELP function takes you to diagnostic tips for possible fixes, saving time searching for repair materials online. No other scan tool or code reader under $100 offers this level of assistance.
- [User-Oriented] You'll love the feel of this automotive scanner, with black rubber grips all around the outer edges for durability and to withstand accidental drops. With its easy access menu, you can operate all functions in minutes with just a few button presses. The 3-color LEDs give you a intuitive indication of the OBD2 test results in a second. 3 shortcut keys, one key to read/clear DTCs and a one-touch smoke status check make it easy to use even for beginners.
- 【Great Ideal For Every Car Owner】Prefect choice for your father, husband, brother or boyfriend. EVERY CAR OWNER WILL NEED IT! It comes with h-igh-quality host with a strong box. Get LAUNCH CRP123 Elite car diagnostic scanner and give your lover a surprise!
- 【 Read & Clear/Reset Engine/ABS/SRS/Transmission Diagnostic Scan Tool 】LAUNCH CRP123 OBD2 Scanner can test Engine, Transmission, ABS and Airbag four systems, also reads and resets code, displays data stream graphic, stores and playbacks dynamic data stream,helps to quick analysis and diagnosis.
- 【 Error Fault Code Reader】Except the full 10 modes OBD2 diagnostic functions like, retrieving I/M readiness, Freeze Frame Data, Read Dynamic Data stream and V-ehicle Information, O2 Sensor Test, EVAP Test of F-uel Tank System (Mode 8) and Advanced On-board Monitoring (Mode 6), launch crp123 obd2 scanner can not only reveal what error codes your car is producing, but also erase your v-ehicle’s check engine light after problem fixed, the DTC help and explanation also tell you the exact problem.
- 【 Live Data Graphing + Read/Record/Playback Data stream + Print diagnostic data 】Live Data Graphing,more intuitive to know your vehicle’s problem.Large size Color Screen ;Print Function:Print the diagnose result easily; with user manual and register & update tutorial video uploaded in the link by us,you can Look up it anytime by ONE-CLICK.
- 【 Find Your Vehicles Here】Launch CRP123 obd2 scanner Supports mainstream vehicles on the world,fit for ACURA VW AUDI AUST FORD BENZ BMW CHRYSLER FIAT GM HOLDEN HONDA HYUNDAI INFINITI JAGUAR ISUZU KIA LANDROVER LEXUS MAZDA MITSUBISHI NISSAN OPEL PORSCHE SAAB SEAT SKODA SMART MERCEDES SPRINTER SUBARU SUZUKI SCION TOYOTA USA FORD VOLVO PEUGEOT CITROEN RENAULT EUROFORD.Etc.
- [Transform Your Car Care Experience] - With BLCKTEC, instantly become your own professional mechanic. Effortlessly read and clear your car’s trouble codes and check engine light, ensuring your vehicle stays in top condition.
- [Empower Yourself with Comprehensive Diagnostics] - Unlock the full potential of your vehicle with the BLCKTEC 430. Access detailed diagnostics previously exclusive to professional mechanics’ OBD2 scan tools, including ABS, Airbag, SRS, TPMS codes, and beyond, right at your fingertips.
- [Drive with Confidence] - The BLCKTEC 430 is more than just a car code reader; it's your personal vehicle health advisor. Receive tailored repair reports with potential causes and verified solutions for your specific make and model, guiding you to the right fix every time.
- [Seamless Connectivity, Ultimate Convenience] - Experience the freedom of wireless diagnostics with this portable car scanner. Easily connect via Bluetooth to our intuitive sensor, and enjoy all the functionalities of high-end scan tools without the clutter of wires, directly from your smartphone or tablet.
- [DIY Repairs Made Easy] - Navigate car maintenance with ease using our premium app. Access a vast library of easy-to-follow repair videos, guiding you through each step of the repair process, compatible with both iOS & Android devices.
- [Pro OBD2 Scanner] - BlueDriver is the easiest way to scan and understand your vehicle like a professional mechanic. Read and clear your car’s trouble codes and check engine light.
- [Read & Clear All The Codes] - BlueDriver's enhanced vehicle diagnostics gives you access to information normally available only to mechanics on their OBD2 scan tools. Now you can read and clear ABS, Airbag, SRS, TPMS codes, and many more.
- [Get The Right Fix] - Much more than a car code reader, BlueDriver is a diagnostic tool. Get unlimited specific repair reports containing possible causes, reported fixes, and more for virtually every vehicle make and model.
- [Wireless & Bluetooth Enabled] - Say goodbye to wires. BlueDriver connects with Bluetooth via your phone/tablet to a sensor that plugs into your car's OBDII port. Get all of the capabilities of an expensive code reader & scan tool without any annoying wires.
- [User-Friendly App and Repair Videos] - BlueDriver gives you more ways to scan and fix your vehicle. Our iOS & Android app connects you to a large database of repair videos with step-by-step directions of repairs.
Last update on 2024-05-01 / Affiliate links / Images from Amazon Product Advertising API
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