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March 4, 2021 NHTSA CAMPAIGN NUMBER: 21V139000
Front Passenger Air Bag Cushion May Tear
A tear in the air bag may decrease air bag performance, and increase the risk of injury.
NHTSA Campaign Number: 21V139
Manufacturer Nissan
North America, Inc.
Components AIR BAGS
Potential Number of Units Affected 26,156
Summary
Nissan North America, Inc. (INFINITI) is recalling certain 2006-2008 INFINITI FX35 and FX45 vehicles that previously received a replacement front passenger air bag assembly under recall number 20V-008. The air bag cushion was folded incorrectly, which could increase internal pressure and tear the air bag cushion during deployment.
Remedy
INFINITI will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began on April 19, 2021. Owners may contact INFINITI customer service at 1-800-662-6200. INFINITI’s number for this recall is R20C2.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Infinity has a Recall
| Affected Models/Years: | Affected Population: | Retailer Inventory: | SERVICE COMM Activation date: | Stop Sale In Effect |
| MY2006-2008 FX35/FX45 | 26,156 | NA | March 5, 2021 | YES |
***** Campaign Summary *****
INFINITI is committed to safety, security, and satisfaction of our clients and their passengers. INFINITI is conducting a Voluntary Safety Recall Campaign on certain INFINITI Model Year 20062008 FX35/FX45 vehicles identified in Service Comm to replace the passenger air bag module.
A supplier’s process change reduced the air bag cushion’s folding width, which could increase the cushion internal pressure during deployment. If this condition occurs, the cushion could tear and may increase the risk of injury to the front passenger-side occupant in the event of a crash if air bag deployment is warranted.
Owners of vehicles that have previously been repaired using module part number K8515-CL71A under the following campaign IDs are now being asked to return to the dealership for part replacement:
- R1622
- R1701
- R1704
***** Release Schedule *****
Parts
The part listed below may be ordered via normal ordering process beginning December 10, 2021.
| Part Number | Description | Quantity |
| K8515-CL72A | Module Assy-Air Bag, Assist | 1 |
K8515-CL71A is obsolete and should be returned via TK Services (XPO) @ SCFieldAction.14305@xpo.com.
Special Tools
- Retailers received these special tools via another campaign activity
- J-52352 USB Bar Code Scanner is required
Additional tools are available via TechMate @ 1-800-662-2001
Repair
Owner Notification
INFINITI will begin notifying owners of all potentially affected vehicles in April 2021, via U.S. Mail.
Frequently Asked Questions (FAQ):
Q: Is this a safety recall?
Yes.
Q: What is the reason for the recall?
A supplier’s process change reduced the air bag cushion’s folding width, which could increase the cushion internal pressure during deployment. If this condition occurs, the cushion could tear and may increase the risk of injury to the front passenger-side occupant in the event of a crash if air bag deployment is warranted.
Q: What is the possible effect of the condition?
If this condition occurs, it may increase the risk of injury to the front passenger-side occupant in the event of a crash, where air bag deployment is warranted.
Q: What will be the corrective action?
Retailers will replace the passenger air bag module.
Q: How long will the corrective action take?
This service, which is conducted at no charge to you for parts and labor, could take up to approximately one (1) hour to complete. However, your INFINITI retailer may require your vehicle for a longer period of time based upon their work schedule.
Q: Does this stop sale apply to previously owned vehicles?
INFINITI strongly recommends retailers not sell previously owned vehicles affected by these recalls until remedied. Certain states have laws preventing the sale of previously owned vehicles with open safety recalls. Retailers must comply with all federal, state, and local laws regarding vehicle sales as they relate to open safety recalls.
Q: These vehicles have already had parts replaced under a previous recall (R1622, R1701, R1704), do they need to be remedied again?
Yes. Although the vehicle has already been into the retailer to have the passenger airbag replaced under a previous recall (R1622, R1701, R1704), the supplier’s process change reduced the air bag cushion’s folding width, which could increase the cushion internal pressure during deployment. If this condition occurs, the cushion could tear and may increase the risk of injury to the front passenger-side occupant in the event of a crash if air bag deployment is warranted. Therefore, INFINITI is asking that retailers replace the prior recall repair part (passenger air bag module) with a new part under campaign ID R20C2.
Q: How do I know if my vehicle has a problem with the front passenger airbag?
If your vehicle is subject to this campaign, you will receive an Owner Notification letter from INFINITI. If you would like, I can check your vehicle identification number (VIN) right now to see if your vehicle is affected by a different recall. You may also search for open recall campaigns at safercar.gov.
Q: When will vehicle owners be notified?
INFINITI will begin notifying owners of all potentially affected vehicles in April 2021 via U.S. Mail.
Q: Is my vehicle safe to drive?
INFINITI strongly urges clients to have this safety recall remedy performed as soon as possible. Please contact your retailer as soon as possible to schedule an appointment. In the meantime, do not allow passengers to ride in the front passenger seat until a remedy is performed.
Q: Is there anything owners can do to mitigate this condition?
If you received a safety recall notice about the passenger front airbag, contact your retailer as soon as possible to schedule an appointment. In the meantime, do not allow passengers to ride in the front passenger seat until a remedy is performed.
Q: Are parts readily available?
No. Retailers may place SVC orders for parts via DBS.
Q: Will a rental vehicle be provided while the retailer is servicing the vehicle?
INFINITI may provide a courtesy vehicle for the client to use while their vehicle is being serviced. Courtesy vehicles are subject to availability and not guaranteed. Please check with your retailer for availability and further details. Rental is available while parts are on order if a courtesy vehicle is not available.
| EXPENSE CODE | DESCRIPTION | AMOUNT |
| 502 | Rental Expense | $180 (Max) |
| Contact the Warranty Claims Call Center @ 800-933-3712 if additional expense is required | ||
Q: Is there any charge for the repair?
No. The remedy will be performed for the client free of charge for parts and labor.
Q: Will I have to take my vehicle back to the selling retailer to have the service performed?
No, any authorized INFINITI retailer is able to perform the voluntary safety recall campaign.
For Consumer Affairs: Please inform us of the retailer where you would like to have the corrective action completed.
Q: I have lost confidence in the vehicle. Will INFINITI replace or repurchase the vehicle?
The remedy will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle.
Q: What model year vehicles are involved?
Certain Model Year 2006-2008 INFINITI FX35/FX45 vehicles manufactured from November 11, 2005 to March 1, 2008 at the Shonan, Japan plant.
Q: Are you experiencing this condition on any other INFINITI (or Nissan) models?
No.
DEFECT INFORMATION REPORT
- Manufacturer:
Nissan Shatai Co., Ltd. Shonan plant
The cushion kit supplier is:
Joyson Safety Systems
ONEST Ikebukuro East building 3F, 3-12-2
Higashiikebukuro, Toyoshima-ku,Tokyo
Motohiro Fujiwara
Phone +81 (0)3-5904-9130
Email Motohiro.Fujiwara@joysonsafety.com
- Vehicles Potentially Involved:
Certain Model Year 2003 INFINITI FX35 vehicles manufactured on December 21, 2002 and March 12, 2003 at the Shonan, Japan plant.
Certain Model Year 2006-2008 INFINITI FX35/FX45 vehicles manufactured from November 11, 2005 to March 1, 2008 at the Shonan, Japan plant.
This issue is unique to a specific subset of Model Year 2003, 2006-2008 INFINITI FX35/FX45 vehicles that received a (Daicel) front passenger-side air bag module as part of Takata air bag Recall Number 20V-008. As such, all FX35/FX45 vehicle repairs were recorded and tracked as part of the recall campaign repair procedure; therefore, no other Nissan or INFINITI vehicles are affected.
The name, description and part number of the recalled components are below:
| Part Name | Part Description | Part Number(s) |
| MODULE ASSY-AIR BAG, ASSIST | Passenger Air bag Module | K8515 CL71A |
| MODULE ASSY-AIR BAG, ASSIST | Passenger Air bag Module | K851E-CG68D |
- Total Number of Vehicles Potentially Involved:
Approximately 2 MY 2003 INFINITI FX35 vehicles
Approximately 26,156 MY 2006-2008 INFINITI FX35/FX45 vehicles
- Percentage of Vehicles Estimated to Actually Contain the Defect:
Unknown. The estimated percentage of vehicles involved with defect is unknown. However, 1% is used on NHTSA’s safety portal because it will not allow non-numeric values..
- Description of the Defect:
A Tier 1 supplier’s (JSS) process change reduced the air bag cushion’s folding width. As a result of the narrower cushion width, the inflator gas flow path could be limited during deployment, which could increase the cushion internal pressure. During a high temperature environment test (185 degrees F), the air bag module experienced a tear in the cushion during deployment due to the increased pressure. The air bag inflator performance was unaffected. If this condition occurs, it may increase the risk of injury to the front passenger-side occupant in the event of a crash, where air bag deployment is warranted.
This defect only affects certain FX35/FX45 vehicles that previously received a subject front passenger air bag assembly as a recall replacement under Recall Number 20V-008.
- Chronology of Principal Events:
December 2, 2020 – The Tier 1 supplier (JSS) notified Nissan of an issue with the front passenger-side air bag module that was discovered during a high temperature environment test. Nissan began an investigation into the issue.
December 2020 through January 2021 – During the investigation, Nissan worked with the supplier to study affected parts. It was determined that the front passenger-side air bag cushion folding width was reduced during a supplier process change. Subsequently, the inflator gas flow path was limited as a result of the narrower cushion width; resulting in an internal pressure increase that caused the cushion to tear during deployment in testing.
February 2021 – Nissan confirmed the production range of vehicles affected by the supplier issue and determined that the issue only affected FX35/FX45 vehicles that received a campaign repair part as a remedy for Takata air bag Recall Number 20V-008. Nissan also studied whether replacement service parts (P/N K8515 CL71A & K851E-CG68D) were affected and instructed all dealers to purge any remaining service parts from inventory and return any remaining or recovered parts to Nissan.
February 25, 2021 – Nissan decided to conduct a Safety Recall Campaign to repair the subject vehicles that received an affected module.
Nissan is not aware of any incidents or injuries related to the subject condition.
December 17, 2021 – Nissan discovered two (2) MY2003 INFINITI FX35 VINs had received airbag replacements prior to the subject service parts being purged from dealer inventory. Nissan added these two VINs to the affected vehicle population of certain FX35/FX45 vehicles that previously received a subject front passenger air bag assembly as a recall replacement under Recall Number 20V-008.
- Description of Corrective Action:
Owners of all potentially affected vehicles will be notified beginning on April 18, 2021 to take their vehicle to an INFINITI retailer where they will replace the front passenger air bag module with a new one. Retailers will be notified on March 5, 2021.
Nissan will include a statement in the Part 577 owner notification concerning reimbursement for the cost of obtaining a pre-notification remedy for the subject vehicles because they are no longer under warranty.
- Copy of Notices:
Copies of all notices will be provided to NHTSA as they become available.
SEOCONTENT-START
January 27, 2022
Mr. Jeff Giuseppe
Associate Administrator for Enforcement
National Highway Traffic Safety Administration
Attn: Recall Management Division (NVS-215)
Room W48-302
1200 New Jersey Avenue, SE
Washington, D.C. 20590
Dear Mr. Giuseppe:
We are transmitting the enclosed supplement to the Defect Information Report filed on
December 17, 2021. This supplement updates section(s) 2, 3 and 6: Vehicles Potentially Involved,
Total Number of Vehicles Potentially Involved and Chronology of Principal Events, respectively.
Very truly,
Derek Latta
Manager,
Technical Compliance
Encl.
Nissan North America, Inc.
One Nissan Way
Franklin, TN 37067
Mailing Address:
PO Box 685001
Franklin, TN 37068
DEFECT INFORMATION REPORT
1. Manufacturer:
Nissan Shatai Co., Ltd. Shonan plant
The cushion kit supplier is:
Joyson Safety Systems
ONEST Ikebukuro East building 3F, 3-12-2
Higashiikebukuro, Toyoshima-ku,Tokyo
Motohiro Fujiwara
Phone +81 (0)3-5904-9130
Email Motohiro.Fujiwara@joysonsafety.com
2. Vehicles Potentially Involved:
Certain Model Year 2003 INFINITI FX35 vehicles manufactured on December 21, 2002 and
March 12, 2003 at the Shonan, Japan plant.
Certain Model Year 2006-2008 INFINITI FX35/FX45 vehicles manufactured from November 11,
2005 to March 1, 2008 at the Shonan, Japan plant.
This issue is unique to a specific subset of Model Year 2003, 2006-2008 INFINITI FX35/FX45
vehicles that received a (Daicel) front passenger-side air bag module as part of Takata air
bag Recall Number 20V-008. As such, all FX35/FX45 vehicle repairs were recorded and
tracked as part of the recall campaign repair procedure; therefore, no other Nissan or
INFINITI vehicles are affected.
The name, description and part number of the recalled components are below:
Part Name Part Description Part Number(s)
MODULE ASSY-AIR BAG,
ASSIST
Passenger Air bag
Module
K8515 CL71A
MODULE ASSY-AIR BAG,
ASSIST
Passenger Air bag
Module
K851E-CG68D
3. Total Number of Vehicles Potentially Involved:
Approximately 2 MY 2003 INFINITI FX35 vehicles
Approximately 26,156 MY 2006-2008 INFINITI FX35/FX45 vehicles
4. Percentage of Vehicles Estimated to Actually Contain the Defect:
Unknown. The estimated percentage of vehicles involved with defect is unknown. However,
1% is used on NHTSA’s safety portal because it will not allow non-numeric values..
5. Description of the Defect:
A Tier 1 supplier’s (JSS) process change reduced the air bag cushion’s folding width. As a
result of the narrower cushion width, the inflator gas flow path could be limited during
deployment, which could increase the cushion internal pressure. During a high
temperature environment test (185 degrees F), the air bag module experienced a tear in the
cushion during deployment due to the increased pressure. The air bag inflator
performance was unaffected. If this condition occurs, it may increase the risk of injury to
the front passenger-side occupant in the event of a crash, where air bag deployment is
warranted.
This defect only affects certain FX35/FX45 vehicles that previously received a subject front
passenger air bag assembly as a recall replacement under Recall Number 20V-008.
6. Chronology of Principal Events:
December 2, 2020 – The Tier 1 supplier (JSS) notified Nissan of an issue with the front
passenger-side air bag module that was discovered during a high temperature
environment test. Nissan began an investigation into the issue.
December 2020 through January 2021 – During the investigation, Nissan worked with the
supplier to study affected parts. It was determined that the front passenger-side air bag
cushion folding width was reduced during a supplier process change. Subsequently, the
inflator gas flow path was limited as a result of the narrower cushion width; resulting in an
internal pressure increase that caused the cushion to tear during deployment in testing.
February 2021 – Nissan confirmed the production range of vehicles affected by the supplier
issue and determined that the issue only affected FX35/FX45 vehicles that received a
campaign repair part as a remedy for Takata air bag Recall Number 20V-008. Nissan also
studied whether replacement service parts (P/N K8515 CL71A & K851E-CG68D) were affected
and instructed all dealers to purge any remaining service parts from inventory and return
any remaining or recovered parts to Nissan.
February 25, 2021 – Nissan decided to conduct a Safety Recall Campaign to repair the
subject vehicles that received an affected module.
Nissan is not aware of any incidents or injuries related to the subject condition.
December 17, 2021 – Nissan discovered two (2) MY2003 INFINITI FX35 VINs had received
airbag replacements prior to the subject service parts being purged from dealer inventory.
Nissan added these two VINs to the affected vehicle population of certain FX35/FX45
vehicles that previously received a subject front passenger air bag assembly as a recall
replacement under Recall Number 20V-008.
7. Description of Corrective Action:
Owners of all potentially affected vehicles were notified beginning on April 18, 2021 to take
their vehicle to an INFINITI retailer where they will replace the front passenger air bag
module with a new one. Nissan will notify the two (2) additional VINs identified in this report.
Retailers were notified on March 5, 2021.
Nissan will include a statement in the Part 577 owner notification concerning
reimbursement for the cost of obtaining a pre-notification remedy for the subject vehicles
because they are no longer under warranty.
8. Copy of Notices:
Copies of all notices will be provided to NHTSA as they become available.
****************************************************************************************************************
OWNER NOTIFICATION NHTSA RECALL 21V-139
NOTIFICACIÓN PROPIETARIO
Dear INFINITI FX35 owner:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. INFINITI has
decided that a defect which relates to motor vehicle safety exists in certain 2008 Model Year INFINITI FX35
vehicles. Our records indicate that you own or lease the INFINITI vehicle identified by the VIN on the inside of this
notice.
Reason for Recall
Motivo del Retiro
This recall affects the front passenger air bag inside your INFINITI FX35 vehicle. A supplier’s process change reduced
the air bag cushion’s folding width, which could increase the cushion internal pressure during deployment. If this
condition occurs, the cushion could tear during air bag deployment, which may increase the risk of injury to the front
passenger-side occupant in the event of a crash where air bag deployment is warranted.
What INFINITI Will Do
Qué Hará INFINITI
Your INFINITI retailer will replace the front passenger airbag assembly with a new one. This free service could take
up to approximately one (1) hour to complete. However, your INFINITI retailer may require your vehicle for a longer
period of time based upon their work schedule.
What You Should Do
Qué Debes Hacer
Contact your INFINITI retailer at your earliest convenience in order to arrange an
appointment to have your vehicle repaired. Please bring this notice with you when you keep
your service appointment. For more information about the recall, please visit
https://nna.secure.force.com/recall?camp=R20C2.
Comunícate con cualquier concesionario INFINITI a la mayor brevedad para concertar una
cita de reparación para tu vehículo. Se requiere que traigas esta notificación el día de tu
cita. Para obtener más información sobre el retiro, visite
https://nna.secure.force.com/recall?camp=R20C2.
If the retailer fails to, or is unable to make the necessary repairs free of charge, you may contact the INFINITI
Consumer Affairs Department, P.O. Box 685003, Franklin, TN 37068-5003. The toll free number is 1-800-662-
6200.
Si el concesionario no cumple, o no le es posible realizar las reparaciones necesarias sin cargos, puedes contactar al
Departamento Nacional de Asuntos del Consumidor a: INFINITI Consumer Affairs Department, P.O. Box 685003,
Franklin, TN 37068-5003. El número libre de cargos es 1-800-662-6200.
You may also submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New
Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-
800-424-9153); or go to https://www.safercar.gov.
Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the
lessee within ten days.
Thank you for your cooperation. We appreciate your INFINITI ownership and apologize for any inconvenience this
may cause you.
Gracias por tu cooperación. Agradecemos tu patrocinio como dueño de un INFINITI y te ofrecemos nuestras
disculpas por cualquier inconveniente que esto pueda ocasionar.
****************************************************************************************************************
CAMPAIGN BULLETIN
Front Passenger Air Bag Module
Voluntary Safety Recall Campaign
Reference: R20C2
Date: December 10, 2021
Attention: Retailer Principal, Sales, Parts and Service Managers
CAMPAIGN ID: R20C2 | REVISION 1
SAFETY RECALL
IMPORTANT: It is a violation of Federal law for retailers to sell or deliver vehicles in their inventory covered by this notification until the campaign action is performed.
Affected Models/Years:
Affected Population:
Retailer Inventory:
SERVICE COMM Activation date:
Stop Sale
In Effect
MY2006-2008 FX35/FX45
26,156
NA
March 5, 2021
YES
***** Campaign Summary *****
INFINITI is committed to safety, security, and satisfaction of our clients and their passengers. INFINITI is conducting a Voluntary Safety Recall Campaign on certain INFINITI Model Year 2006-2008 FX35/FX45 vehicles identified in Service Comm to replace the passenger air bag module.
A supplier’s process change reduced the air bag cushion’s folding width, which could increase the cushion internal pressure during deployment. If this condition occurs, the cushion could tear and may increase the risk of injury to the front passenger-side occupant in the event of a crash if air bag deployment is warranted.
Owners of vehicles that have previously been repaired using module part number K8515-CL71A under the following campaign IDs are now being asked to return to the dealership for part replacement:
• R1622
• R1701
• R1704
UPDATE December 10, 2021
Please discard earlier versions of this bulletin.
The announcement from March 5, 2021 has been revised to include the following:
• The parts restriction will be removed and retailers can order parts, as needed, via normal ordering process beginning December 10, 2021.
o Parts currently on order in DBS will be fulfilled.
CAMPAIGN ID: R20C2 | REVISION 1
***** What Retailers Should Do *****
1. Verify if vehicles are affected by this Voluntary Safety Recall Campaign using Service Comm or DBS National Service History – Open Campaign I.D. R20C2.
2. Retailers must not sell, lease, trade, rent or loan any vehicles in retailer inventory affected by this recall campaign until after the vehicle has been remedied.
3. Retailers should use ITB21-003 to remedy any vehicles subject to this campaign.
4. Once repaired, the service department should submit the applicable warranty claim for the action performed so it can be closed on SERVICE COMM.
***** Release Schedule *****
Parts
The part listed below may be ordered via normal ordering process beginning December 10, 2021.
Part Number
Description
Quantity
K8515-CL72A
Module Assy-Air Bag, Assist
1
K8515-CL71A is obsolete and should be returned via TK Services (XPO) @ SCFieldAction.14305@xpo.com.
Special Tools
• Retailers received these special tools via another campaign activity
o J-52352 USB Bar Code Scanner is required
Additional tools are available via TechMate @ 1-800-662-2001
Repair
• ITB21-003
Owner Notification
INFINITI began notifying owners of all potentially affected vehicles in April 2021, via U.S. Mail.
***** Retailer Responsibility *****
It is the retailer’s responsibility to check Service Comm or DBS National Service History – Open Campaign using the appropriate Campaign I.D. for the campaign status on each vehicle falling within the range of this voluntary safety recall campaign, which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in retailer inventory. If a VIN subject to this recall campaign was part of a retailer trade, the letter associated with that VIN should be forwarded to the appropriate retailer for service completion.
CAMPAIGN ID: R20C2 | REVISION 1
Frequently Asked Questions (FAQ):
Q: Is this a safety recall?
A. Yes.
Q What is the reason for the recall?
A. A supplier’s process change reduced the air bag cushion’s folding width, which could increase the cushion internal pressure during deployment. If this condition occurs, the cushion could tear and may increase the risk of injury to the front passenger-side occupant in the event of a crash if air bag deployment is warranted.
Q What is the possible effect of the condition?
A If this condition occurs, it may increase the risk of injury to the front passenger-side occupant in the event of a crash, where air bag deployment is warranted.
Q. What will be the corrective action?
A. Retailers will replace the passenger air bag module.
Q. How long will the corrective action take?
A. This service, which is conducted at no charge to you for parts and labor, could take up to approximately one (1) hour to complete. However, your INFINITI retailer may require your vehicle for a longer period of time based upon their work schedule.
Q: Does this stop sale apply to previously owned vehicles?
A. INFINITI strongly recommends retailers not sell previously owned vehicles affected by these recalls until remedied. Certain states have laws preventing the sale of previously owned vehicles with open safety recalls. Retailers must comply with all federal, state, and local laws regarding vehicle sales as they relate to open safety recalls.
Q. These vehicles have already had parts replaced under a previous recall (R1622, R1701, R1704), do they need to be remedied again?
A. Yes. Although the vehicle has already been into the retailer to have the passenger airbag replaced under a previous recall (R1622, R1701, R1704), the supplier’s process change reduced the air bag cushion’s folding width, which could increase the cushion internal pressure during deployment. If this condition occurs, the cushion could tear and may increase the risk of injury to the front passenger-side occupant in the event of a crash if air bag deployment is warranted. Therefore, INFINITI is asking that retailers replace the prior recall repair part (passenger air bag module) with a new part under campaign ID R20C2.
CAMPAIGN ID: R20C2 | REVISION 1
Q. How do I know if my vehicle has a problem with the front passenger airbag?
A. If your vehicle is subject to this campaign, you will receive an Owner Notification letter from INFINITI. If you would like, I can check your vehicle identification number (VIN) right now to see if your vehicle is affected by a different recall. You may also search for open recall campaigns at safercar.gov.
Q. When will vehicle owners be notified?
A. INFINITI began notifying owners of all potentially affected vehicles in April 2021 via U.S. Mail.
Q. Is my vehicle safe to drive?
A. INFINITI strongly urges clients to have this safety recall remedy performed as soon as possible. Please contact your retailer as soon as possible to schedule an appointment. In the meantime, do not allow passengers to ride in the front passenger seat until a remedy is performed.
Q. Is there anything owners can do to mitigate this condition?
A. If you received a safety recall notice about the passenger front airbag, contact your retailer as soon as possible to schedule an appointment. In the meantime, do not allow passengers to ride in the front passenger seat until a remedy is performed.
Q. Are parts readily available?
A. Yes.
Q. Will a rental vehicle be provided while the retailer is servicing the vehicle?
A. INFINITI may provide a courtesy vehicle for the client to use while their vehicle is being serviced. Courtesy vehicles are subject to availability and not guaranteed. Please check with your retailer for availability and further details. Rental is available while parts are on order if a courtesy vehicle is not available.
EXPENSE CODE
DESCRIPTION
AMOUNT
502
Rental Expense
$180 (Max)
Contact the Warranty Claims Call Center @ 800-933-3712 if additional expense is required
Q. Is there any charge for the repair?
A. No. The remedy will be performed for the client free of charge for parts and labor.
CAMPAIGN ID: R20C2 | REVISION 1
Q. Will I have to take my vehicle back to the selling retailer to have the service performed?
A. No, any authorized INFINITI retailer is able to perform the voluntary safety recall campaign.
For Consumer Affairs: Please inform us of the retailer where you would like to have the corrective action completed.
Q. I have lost confidence in the vehicle. Will INFINITI replace or repurchase the vehicle?
A. The remedy will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle.
Q. What model year vehicles are involved?
A. Certain Model Year 2006-2008 INFINITI FX35/FX45 vehicles manufactured from November 11, 2005 to March 1, 2008 at the Shonan, Japan plant.
Q. Are you experiencing this condition on any other INFINITI (or Nissan) models?
A. No.
Revision History:
Date
Announcement
Purpose
March 5, 2021
Voluntary Safety Recall
New campaign announcement
December 10, 2021
REVISION 1
Parts restriction removal update
SEOCONTENT-END
6 Affected Products
Vehicles
11 Associated Documents
Recall Acknowledgement
RCAK-21V139-2083.pdf 645.237KB
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Defect Notice 573 Report
RCLRPT-21V139-5770.PDF 214.971KB
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Recall Quarterly Report #1, 2021-2
RCLQRT-21V139-8494.PDF 211.146KB
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March 4, 2021 DEFECT INFORMATION REPORT
RMISC-21V139-3527.pdf 44.706KB
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Remedy Instructions and TSB
RCRIT-21V139-4244.pdf 3360.921KB
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Owner Notification Letter(Part 577)
RCONL-21V139-1036.pdf 181.023KB
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Manufacturer Notices(to Dealers,etc) – INFINITI CAMPAIGN BULLETIN Front Passenger Air Bag Module Voluntary Safety Recall Campaign Reference: R20C2 Date: March 5, 2021
RCMN-21V139-8243.pdf 269.989KB
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Manufacturer Notices(to Dealers,etc) – INFINTI CAMPAIGN BULLETIN Front Passenger Air Bag Module Voluntary Safety Recall Campaign Reference: R20C2 Date: December 10, 2021
RCMN-21V139-8053.pdf 154.794KB
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Recall 573 Report – 12/17/2021
RCLRPT-21V139-6325.PDF 216.54KB
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January 27, 2022 DEFECT INFORMATION REPORT
RMISC-21V139-5145.pdf 56.118KB
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Recall Quarterly Report #2, 2021-3
RCLQRT-21V139-3419.PDF 211.244KB
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- [Pro OBD2 Scanner] - BlueDriver is the easiest way to scan and understand your vehicle like a professional mechanic. Read and clear your car’s trouble codes and check engine light.
- [Read & Clear All The Codes] - BlueDriver's enhanced vehicle diagnostics gives you access to information normally available only to mechanics on their OBD2 scan tools. Now you can read and clear ABS, Airbag, SRS, TPMS codes, and many more.
- [Get The Right Fix & View Live Data] - Much more than a car code reader, BlueDriver is a diagnostic tool. You’ll get unlimited repair reports with possible causes and fixes, plus real-time health monitoring while you drive with the live data feature.
- [Wireless & Bluetooth Enabled] - Say goodbye to wires. BlueDriver connects with Bluetooth via your phone/tablet to a sensor that plugs into your car's OBDII port. Get all of the capabilities of an expensive code reader & scan tool without any annoying wires.
- [User-Friendly App and Repair Videos] - BlueDriver gives you more ways to scan and fix your vehicle. Our iOS & Android app connects you to a large database of repair videos with step-by-step directions of repairs.
- [Easy to Use--Work out of box] + [FOXWELL 2025 New Version] FOXWELL NT604 Elite scan tool is the 2025 new version from FOXWELL, which is designed for those car owners who want to figure out the cause issue before fixing the car problem via scanning the most common systems like abs srs engine and transmission.The NT604 Elite diagnostic tool comes with latest software, which can be used out of box. No need to waste time to download the software first.
- [Affordable] + [Reliable Car Health Monitor] Will you be confused what happen when the warning light of abs/srs/transmission/check engine flashes? Instead of taking your cars to dealership, this foxwell scanner will help you do a thorough scanning and detection for your cars and pinpoint the root cause. It will t-urn off the warning light car after the problem is fixed.👉TIPS: Airbag crash/collision data can NOT be cleared even you replace the new airbag.
- [5 in 1 Diagnostic Scanner] Compared with those auto scanners (50-100), NT604 Elite code scanner not only includes their OBDII diagnosis but also it can be an abs/srs scanner, transmission and check engine code reader. When it’s an odb2 scanner, you can use it to check if your car is ready for annual test through I/M readiness menu. In addition, live data stream, built-in DTC library, data play back and print, all these features are a big plus for it. Note: doesn't support maintenance function.
- [Fantastic AUTOVIN] + [No extra software fee] Through the AUTOVIN menu, this NT604 Elite car scanner allows you to get your V-IN and vehicle info rapidly, no need to take time to find your V-IN and input one by one. What's more, the NT604 Elite abs srs scanner supports 60+ car makes from worldwide (America/Asia/Europe). You don’t need to pay extra software fee.
- [Solid protective case KO plastic carrying bag] + [Lifetime update] Almost all same price-level obd scanner diagnostic tool only offers plastic bag to hold on the scanner.However, NT604 Elite automotive scanner is equipped with solid protective case, preventing your obd2 scanner from damage. Then you don’t need to pay extra money to buy a solid toolbox.
- [Transform Your Car Care Experience] - With BLCKTEC, instantly become your own professional mechanic. Effortlessly read and clear your car’s trouble codes and check engine light, ensuring your vehicle stays in top condition.
- [Empower Yourself with Comprehensive Diagnostics] - Unlock the full potential of your vehicle with the BLCKTEC 430. Access detailed diagnostics previously exclusive to professional mechanics’ OBD2 scan tools, including ABS, Airbag, SRS, TPMS codes, and beyond, right at your fingertips.
- [Drive with Confidence] - The BLCKTEC 430 is more than just a car code reader; it's your personal vehicle health advisor. Receive tailored repair reports with potential causes and verified solutions for your specific make and model, guiding you to the right fix every time.
- [Seamless Connectivity, Ultimate Convenience] - Experience the freedom of wireless diagnostics with this portable car scanner. Easily connect via Bluetooth to our intuitive sensor and enjoy all the functionalities of high-end scan tools without the clutter of wires, directly from your smartphone or tablet. To connect the tool to the App, please DO NOT go to device's Bluetooth settings, instead, open RepairSolutions2 App and follow the instructions on the App to pair the BLCKTEC 430.
- [DIY Repairs Made Easy] - Navigate car maintenance with ease using our premium app. Access a vast library of easy-to-follow repair videos, guiding you through each step of the repair process, compatible with both iOS & Android devices.
- Pro-level ABS SRS OBD2 Scanner - Based on the NT301 FOXWELL Scanner, this car scanner takes OBD-II diagnostics to the next level by in-depth insights on reading ABS SRS Diagnostic Trouble Codes, display the Live Data: Wheel Speed Sensor, Airbag Issues, Wiring Faults, clear the ABS error codes after the car faults repaired, etc... NOTE: This code reader can only read SRS codes but CANNOT reset any Airbag crash codes. Please check the functions coverage BEFORE purchasing. NO Need to Register &Subscription.
- Full-Feature ABS Diagnostics - Real-time tracking of wheel speed sensor, brake force distribution, and brake pressure with dynamic graphs for easy analysis. Effortlessly read ABS trouble codes and access freeze frame data to identify and resolve system issues. This ABS scanner diagnostic tool also monitors ABS performance during emergency braking or on slippery surfaces, providing alerts for potential problems.
- Basic OBDII Scanner Functions - This obd2 scanner diagnostic tool also can Check Engine Fault Light, diagnose OBD-II modules instantly, display the Live Data with graph (engine RPM, coolant temperature, fuel trim, and sensor readings), locate bad sensors and indicate I/M readiness status before the annual inspection. Reducing the potential driving risk and keep a peak performance on the road.
- Top ABS Bleed Scan Tool - After replacing the ABS pump or adding brake fluid, air can enter the ABS module, causing the pedal to feel weak or slow to return. This OBD2 scanner with ABS auto bleed will restore your brake pedal’s firmness by efficiently removing air from the ABS module. For vehicle coverage, check the FOXWELL Diagnostic Coverage List under Support on the official site. NOTE: This feature is NOT compatible with vehicles that support manual bleed.
- User-Friendly & Budget-Friendly - Enjoy software updates without subscription for newer vehicle models(Any more issues about update, please let us know）. This car code reader comes with a sturdy case for easy carrying. The code reader for cars will also save diagnostic data to avoid unnecessary diagnostic costs when you must to find the professional mechanic to fix the car faults instead of addressing them by yourself.
- [ABS Diagnosis] - Quickly identify and resolve ABS-related issues, including sensor faults (such as wheel speed sensors), wiring problems (faulty circuits or connectors within the ABS system), or ABS pump failures (malfunctions in the ECU controlling the ABS). Ensure proper system operation, restore optimal braking performance, and clear any warning lights.
- [SRS Diagnosis] - Quickly detect the airbag ECU itself, airbag sensor failure, airbag system plug disconnection or poor contact, seat belt sensor failure, or system error, etc, to ensure that the SRS (Supplemental Restraint system) is working properly. After repair, reset the system to clear the warning light and restore full safety performance. NOTE: It cannot reset Airbag crash or transmission codes.
- [Full OBD2 Function] - Read and clear trouble codes for all OBD2 systems, including show real-time data, freeze frame data, I/M Readiness, DTC lookup, test results for o-xygen sensor, On-board monitor test, request vehicle information, component test, modules present and e-vap test. Allowing you to quickly identify and troubleshoot vehicle issues.
- [AutoVIN Technology] - It simplifies diagnostics by automatically identifying the vehicle’s model and configuration, eliminating the need for manual input, and ensures accurate diagnostics by applying the correct data and algorithms, reducing errors caused by manual entry. Improves efficiency and streamlines the diagnostic process.
- [ABS Auto Bleeding] - Helps bleed your vehicle's Anti-lock Braking System (ABS), removing air from the brake lines to ensure optimal brake performance. It helps prevent brake issues such as spongy pedals, inconsistent braking, and reduced stopping power, and enhances vehicle safety by ensuring the ABS system is working properly, especially during critical driving situations. NOTE: It’s not compatible with vehicles that only support manual bleeding.
- [Brand-New ArtiDiag500] We've got everything you're looking for! Forget basic OBD2 scanners; TOPDON's ArtiDiag500 car scanner offers more. The all-new ArtiDiag500 not only includes full OBD2 functions and 4-system diagnostics but also provides DIYers with 6 maintenance services. The brand-new, cost effective AD500 is back in full swing!
- [4-System Diagnostics] DIY enthusiasts, take notice! Will these 4-system diagnostics be the treasure you've been seeking? The ArtiDiag500 code reader offers in-depth testing for the engine, transmission, ABS, and SRS systems, reading fault codes and data streams. It also visualizes real-time data in chart form, simplifying complex data for storage and future playback, aiding DIY users in problem detection.
- [6 Reset Functions] Hey, hang tight for a moment. With these 6 reset functions, the ArtiDiag500 has got you covered. It offers throttle adaptation along with reset capabilities for Oil, SAS, TPMS, BMS, and EPB. Seamlessly aligning the throttle, battery, tires, and brake pads with your vehicle, it also adjusts the steering angle and turns off the oil light. Looking to restore your car to its original condition? Look no further than the ArtiDiag500.
- [Multiple Functions] The Smart AutoVIN of this TOPDON OBD2 scanner keeps track of your manual selections for vehicle make, model, and year and directs you to the suitable diagnostics. Max 4 Live Data streams integrated for much easier data processing. Diagnostic feedback online with this diagnostic tool to help you get tough repair operations well-completed. Real-time car battery voltage monitoring identifies probable vehicle defects.
- [Global Support] Rest assured about compatibility with your vehicle and language – ArtiDiag500 currently supports 67+ car brands, 10,000+ models, covering most vehicles worldwide, and is available in 12 languages. Whether it's for your car or preferred language, there's an ideal choice for you. Plus, it's fully compatible with Android 11 for smoother use.
- Comprehensive OBD2 Scanner with 15 Resets: The XTOOL D5S car code reader and vehicle reset tool provides an advanced diagnostic solution with 15 high demand reset functions, including Electronic Parking Brake Reset (EPB), SAS, BMS Reset, Throttle Body Relearn, TPMS Reset, ABS Bleeding, Injector Coding, Gearbox Match, Suspension Adjustment, Headlight, Window Initialization, Crank Sensor Relearn and more. Equipped with CAN FD Protocol and FAC AutoAuth, the D5S obdii scanner diagnostic tool ensures compatibility with a broad range of modern vehicles, allowing users to address common maintenance needs quickly.
- 4 Main System Car Diagnostic Scanner & Full OBD2 Diagnostics: The XTOOL D5S vehicle code reader is ideal for home mechanics, DIYers, and professionals, providing access to Transmission/Engine/ABS/SRS to read dtcs, and live data can be displayed in text or up to 4 pid data graphs, along with full OBD2 diagnostics to check the engine light on, other obd2 issues and routine maintenance. This scan tool ensures you can keep your vehicles in top condition, avoiding costly repairs or unexpected breakdowns. NOTE: Some vehicles display three systems after connection because the transmission and engine of some vehicles are integrated into one
- One-Tap W!Fi Updates + No Software Fees: Enjoy a 5.45” high-resolution touchscreen (1440x720) that’s easy to read, even in low light. Free lifetime software updates over Wi-Fi keep your D5S OBD2 Scanner Diagnostic Tool updated with the latest features—no hidden fees. Ample 32GB storage plus expandable memory ensures room for all your diagnostic data, while durable silicone grips provide comfortable, secure handling. This makes D5S a cost-effective, long-term investment for continuous diagnostic support, a reli~able automotive scanner diagnostic tool for your family
- Wide Compatibility Across 90+ Vehicle Brands: The XTOOL D5S Scanner for cars and trucks works with OBDII-equipped vehicles built after 1996, covering over 90 vehicle brands, including 12V diesel and SUVs, minivans, and light-duty trucks. It supports most of protocols include CAN FD for broad compatibility. For vehicle-specific compatibility, send us your vehicle information to check the compatibility before purchase
- Super Clear Navigation Display: The XTOOL D5S car scanner enhances your diagnostic workflow with a super clear navigation display, designed for convenience and speed. TOP Capability include a Voltage Display for real-time monitoring of your vehicle’s electrical system, a “My Vehicle” Menu for adding and managing vehicle information, and Quick Button Interfaces for both Auto Scan and OBD2 Diagnostics, ensuring you can quickly access the menu you need. These features streamline the diagnostic process, allowing you to focus on what matters most—Efficient vehicle maintenance
- 2025 FOXWELL Scanner NT716: New Bidirectional Scan Tool – Get active test capabilities for ABS, Airbag, Transmission, and Engine systems, easily perform various tests such as injectors, Cooling Fan, Fuel Pump, etc.The price of $ 200+ enjoys a $ 300-500 code reader service! With the NT716 Scanner Diagnostic Tool, You only need to plug in the device to accurately obtain real -time data information. To understand whether your car's system actuator is normal, prevent danger in advance, and drive with confidence. 👉P.S. The active test function needs to be upgraded before it can be used.
- 4-System Car Scanner for ABS, Airbag, Transmission, and Engine – Easily read error codes and ECU information, view 4-in-1 live data, and save or download data for later reference. The built-in DTC library explains fault codes clearly, and once issues are fixed, you can clear codes and turn off warning lights with just one tap. FOXWELL NT716 Code Scanner empowers you to handle most diagnostics on your own, saving you time and money instead of relying on an elusive mechanic.
- 9 Reset Functions – Unlike other obd2 scanner diagnostic tools in this price range that offer only 5–7 resets, FOXWELL NT716 scan tool supports 9 essential reset functions, including ABS Bleeding, SAS, Oil Light, EPB, BMS, DPF, Throttle Relearn, Injector Coding, and TPMS. You can monitor the running status of various systems of the car by live data flow, identify potential problems, reset system data, and extinguish the flashing oil lamp fault light! ❗Notice:This product does NOT have special functions for car k-ey p-rogramming.
- Full OBD2 Scanner with Plug-and-Play – Enjoy comprehensive OBDii functions, including AutoVIN for automatic vehicle info recognition, one-click I/M Readiness for emissions checks, real-time data, and freeze frame capture… Scanner FOXWELL NT716 makes it easy to prepare for annual inspections, helping you stay road-ready with confidence each year.
- 5.5" HD Touchscreen Tablet Diagnostic Scanner– Get rid of the confusion caused by the 2.8" scanner with multi - button operation; Built -in 4000mAh battery, the new version of the battery life is greatly enhanced; No subscription fee, no additional charges, share reports anytime, one - click free WiFi upgrade; Android 9.0 system, 24+language , support 100+ car brands from 1996 to 2025.
- 🎉【2025 Upgraded Ver. of AL519/ ML519/ ML619】Autel develops the brand-new AutoLink AL619 as the advanced ver. of Autel ML519, AL519, AL319, MS309. This AL619 OBD2 scanner can scan ABS & SRS systems, and support 10 Modes of OBD II Diagnostics Function on Worldwide Vehicles to read, erase codes and turn off the MIL, ABS, SRS warning lights so that you can better maintain your car when related malfunctions occur and make your vehicle ready for the annual test.🚦📢Kindly note: AL619 only supports 2015 or pre-2015 cars. And services are not universal, please send us your car VIN# to check the compatibility before ordering.📩AutelStoreOnline @ outlook . com📩.
- 🎉【Accurate ABS/ SRS Diagnostics Functions】The ABS/ SRS diagnostic function is used to retrieve and clear codes from the ABS/ SRS systems. It can read and clear DTCs, show definitions of each code, display live data of multiple sensors in the graph to locate fault causes, and assist home mechanics to do the proper repair and clear ABS & Airbag warning lights. Diagnoses ABS/ SRS system codes on most 1996 and newer major vehicle models. Please email 📩 AutelStoreOnline @ outlook . com 📩 for help.
- 🎉【All 10 Modes of OBD II Diagnostics Function】The OBD II Diagnostics function is a fast-access option that allows you to carry out a quick test on the engine system of OBD II vehicles. Read Codes, Erase Codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, DTC Lookup, Component Test, Viewing Vehicle Information, Modules Present.
- 🎉【Live Data and Freeze Frame Data】With Live Data functions, Autel AL619 OBD2 diagnostic code reader allows you to view the live PID (Parameter Identification Data) of the vehicle's computer module(s) in text, graph to check the status of various sensors. And Freeze Frame Data enables you to view the vehicle's operating parameters at the moment a DTC is detected. These information will aid the technician by allowing the parameters to be duplicated for diagnostic and repair purposes.
- 🎉【DTC Lookup Feature】Besides showing you the code’s definition while you are reading the diagnostic trouble codes, AL619 features comparably user-friendly DTC Lookup Function which enables you to retrieve the definitions of any error codes from the large database of AL619, saving you from the hassle of wasting time searching definition of every code via Google.
- 【UPGRADE OF NT604-POWERFUL 5 RESETS】Wanna to do maintenance service for your car however the basic 4 system scanner tool can't do it? Then FOXWELL NT614 Elite-the upgraded version of nt604, was born for providing you with 5 special functions-ABS Bleeding/Oil Reset/SAS Calibration/EPB Reset/Throttle Reset. These functions are enough for your daily needs. No need to buy those 300-600 dollors obd2 scanner. Saving your unnecessary repair fee with FOXWELL nt614 car scanner diagnostic tool!
- 【ENGINE/ABS/SRS/TRANSMISSION CODE READER】Don't know what's wrong with your car when the warning light of ABS, transmission, SRS, Engine flashes? NT614 Elite obd2 scanner can pinpoint the problem components. It boasts many functions of engine, abs, srs and transmission such as read & erase fault codes and grapgh live data like engine temp, wheel speed sensor, read transmission temperature, etc. Compared with car repairs, using foxwell nt614 elite is more convenient and a-ffordable.
- 【Best Bang For Your Buck!-FOXWELL NT614 Elite】1. 2025 New software-faster than old one. 2. One click lifetime WIFI f-ree update, no need to use the annoying Micro SD card. 3. New Update-No need to register on the FOXWELL website before use, more convenient! 4. More intuitive viewing with new interface, you can find I/M, Battery Test, DTC Lookup directly.
- 【ABS BLEEDING OBD SCANNER】Do you always feel the brake pedal was slowly sinking to floor or it's loose after doing a complete front & rear brake job? And then you need to take more time than normal to stop your car, which is very dangerous. That's because when you open the brake system to replace components, air gets inside. To get a firm brake pedal, the air need to be removed by bleeding the brakes. NT614 Elite odb2 scanner can do ABS BLEEDING perfectly for your cars.
- 【SMART AUTOVIN & LIFETIME F-REE WIFI UPDATE & PERFECT GIFT CHOICE】With the fantastic AUTOVIN function, this nt614 scan tool can get your VIN and vehicle info rapidly. No need to spend much time in finding your VIN and input it one by one. Also, the lifetime f-ree wifi update is provided for more vehicle coverage, bug fixes, newly added parameters. SAVE AT LEAST 1000+ PER YEAR. And this automotive scanner is a best gift for your Dad, Husband, Boyfriend and Handy Men.
Last update on 2025-04-17 / Affiliate links / Images from Amazon Product Advertising API
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