March 4, 2021 NHTSA CAMPAIGN NUMBER: 21V139000
Front Passenger Air Bag Cushion May Tear
A tear in the air bag may decrease air bag performance, and increase the risk of injury.
NHTSA Campaign Number: 21V139
Manufacturer Nissan North America, Inc.
Components AIR BAGS
Potential Number of Units Affected 26,156
Summary
Nissan North America, Inc. (INFINITI) is recalling certain 2006-2008 INFINITI FX35 and FX45 vehicles that previously received a replacement front passenger air bag assembly under recall number 20V-008. The air bag cushion was folded incorrectly, which could increase internal pressure and tear the air bag cushion during deployment.
Remedy
INFINITI will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began on April 19, 2021. Owners may contact INFINITI customer service at 1-800-662-6200. INFINITI’s number for this recall is R20C2.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Infinity has a Recall
| Affected Models/Years: | Affected Population: | Retailer Inventory: | SERVICE COMM Activation date: | Stop Sale In Effect |
| MY2006-2008 FX35/FX45 | 26,156 | NA | March 5, 2021 | YES |
***** Campaign Summary *****
INFINITI is committed to safety, security, and satisfaction of our clients and their passengers. INFINITI is conducting a Voluntary Safety Recall Campaign on certain INFINITI Model Year 20062008 FX35/FX45 vehicles identified in Service Comm to replace the passenger air bag module.
A supplier’s process change reduced the air bag cushion’s folding width, which could increase the cushion internal pressure during deployment. If this condition occurs, the cushion could tear and may increase the risk of injury to the front passenger-side occupant in the event of a crash if air bag deployment is warranted.
Owners of vehicles that have previously been repaired using module part number K8515-CL71A under the following campaign IDs are now being asked to return to the dealership for part replacement:
- R1622
- R1701
- R1704
***** Release Schedule *****
Parts
The part listed below may be ordered via normal ordering process beginning December 10, 2021.
| Part Number | Description | Quantity |
| K8515-CL72A | Module Assy-Air Bag, Assist | 1 |
K8515-CL71A is obsolete and should be returned via TK Services (XPO) @ [email protected].
Special Tools
- Retailers received these special tools via another campaign activity
- J-52352 USB Bar Code Scanner is required
Additional tools are available via TechMate @ 1-800-662-2001
Repair
Owner Notification
INFINITI will begin notifying owners of all potentially affected vehicles in April 2021, via U.S. Mail.
Frequently Asked Questions (FAQ):
Q: Is this a safety recall?
Yes.
Q: What is the reason for the recall?
A supplier’s process change reduced the air bag cushion’s folding width, which could increase the cushion internal pressure during deployment. If this condition occurs, the cushion could tear and may increase the risk of injury to the front passenger-side occupant in the event of a crash if air bag deployment is warranted.
Q: What is the possible effect of the condition?
If this condition occurs, it may increase the risk of injury to the front passenger-side occupant in the event of a crash, where air bag deployment is warranted.
Q: What will be the corrective action?
Retailers will replace the passenger air bag module.
Q: How long will the corrective action take?
This service, which is conducted at no charge to you for parts and labor, could take up to approximately one (1) hour to complete. However, your INFINITI retailer may require your vehicle for a longer period of time based upon their work schedule.
Q: Does this stop sale apply to previously owned vehicles?
INFINITI strongly recommends retailers not sell previously owned vehicles affected by these recalls until remedied. Certain states have laws preventing the sale of previously owned vehicles with open safety recalls. Retailers must comply with all federal, state, and local laws regarding vehicle sales as they relate to open safety recalls.
Q: These vehicles have already had parts replaced under a previous recall (R1622, R1701, R1704), do they need to be remedied again?
Yes. Although the vehicle has already been into the retailer to have the passenger airbag replaced under a previous recall (R1622, R1701, R1704), the supplier’s process change reduced the air bag cushion’s folding width, which could increase the cushion internal pressure during deployment. If this condition occurs, the cushion could tear and may increase the risk of injury to the front passenger-side occupant in the event of a crash if air bag deployment is warranted. Therefore, INFINITI is asking that retailers replace the prior recall repair part (passenger air bag module) with a new part under campaign ID R20C2.
Q: How do I know if my vehicle has a problem with the front passenger airbag?
If your vehicle is subject to this campaign, you will receive an Owner Notification letter from INFINITI. If you would like, I can check your vehicle identification number (VIN) right now to see if your vehicle is affected by a different recall. You may also search for open recall campaigns at safercar.gov.
Q: When will vehicle owners be notified?
INFINITI will begin notifying owners of all potentially affected vehicles in April 2021 via U.S. Mail.
Q: Is my vehicle safe to drive?
INFINITI strongly urges clients to have this safety recall remedy performed as soon as possible. Please contact your retailer as soon as possible to schedule an appointment. In the meantime, do not allow passengers to ride in the front passenger seat until a remedy is performed.
Q: Is there anything owners can do to mitigate this condition?
If you received a safety recall notice about the passenger front airbag, contact your retailer as soon as possible to schedule an appointment. In the meantime, do not allow passengers to ride in the front passenger seat until a remedy is performed.
Q: Are parts readily available?
No. Retailers may place SVC orders for parts via DBS.
Q: Will a rental vehicle be provided while the retailer is servicing the vehicle?
INFINITI may provide a courtesy vehicle for the client to use while their vehicle is being serviced. Courtesy vehicles are subject to availability and not guaranteed. Please check with your retailer for availability and further details. Rental is available while parts are on order if a courtesy vehicle is not available.
| EXPENSE CODE | DESCRIPTION | AMOUNT |
| 502 | Rental Expense | $180 (Max) |
| Contact the Warranty Claims Call Center @ 800-933-3712 if additional expense is required | ||
Q: Is there any charge for the repair?
No. The remedy will be performed for the client free of charge for parts and labor.
Q: Will I have to take my vehicle back to the selling retailer to have the service performed?
No, any authorized INFINITI retailer is able to perform the voluntary safety recall campaign.
For Consumer Affairs: Please inform us of the retailer where you would like to have the corrective action completed.
Q: I have lost confidence in the vehicle. Will INFINITI replace or repurchase the vehicle?
The remedy will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle.
Q: What model year vehicles are involved?
Certain Model Year 2006-2008 INFINITI FX35/FX45 vehicles manufactured from November 11, 2005 to March 1, 2008 at the Shonan, Japan plant.
Q: Are you experiencing this condition on any other INFINITI (or Nissan) models?
No.
DEFECT INFORMATION REPORT
- Manufacturer:
Nissan Shatai Co., Ltd. Shonan plant
The cushion kit supplier is:
Joyson Safety Systems
ONEST Ikebukuro East building 3F, 3-12-2
Higashiikebukuro, Toyoshima-ku,Tokyo
Motohiro Fujiwara
Phone +81 (0)3-5904-9130
Email [email protected]
- Vehicles Potentially Involved:
Certain Model Year 2003 INFINITI FX35 vehicles manufactured on December 21, 2002 and March 12, 2003 at the Shonan, Japan plant.
Certain Model Year 2006-2008 INFINITI FX35/FX45 vehicles manufactured from November 11, 2005 to March 1, 2008 at the Shonan, Japan plant.
This issue is unique to a specific subset of Model Year 2003, 2006-2008 INFINITI FX35/FX45 vehicles that received a (Daicel) front passenger-side air bag module as part of Takata air bag Recall Number 20V-008. As such, all FX35/FX45 vehicle repairs were recorded and tracked as part of the recall campaign repair procedure; therefore, no other Nissan or INFINITI vehicles are affected.
The name, description and part number of the recalled components are below:
| Part Name | Part Description | Part Number(s) |
| MODULE ASSY-AIR BAG, ASSIST | Passenger Air bag Module | K8515 CL71A |
| MODULE ASSY-AIR BAG, ASSIST | Passenger Air bag Module | K851E-CG68D |
- Total Number of Vehicles Potentially Involved:
Approximately 2 MY 2003 INFINITI FX35 vehicles
Approximately 26,156 MY 2006-2008 INFINITI FX35/FX45 vehicles
- Percentage of Vehicles Estimated to Actually Contain the Defect:
Unknown. The estimated percentage of vehicles involved with defect is unknown. However, 1% is used on NHTSA’s safety portal because it will not allow non-numeric values..
- Description of the Defect:
A Tier 1 supplier’s (JSS) process change reduced the air bag cushion’s folding width. As a result of the narrower cushion width, the inflator gas flow path could be limited during deployment, which could increase the cushion internal pressure. During a high temperature environment test (185 degrees F), the air bag module experienced a tear in the cushion during deployment due to the increased pressure. The air bag inflator performance was unaffected. If this condition occurs, it may increase the risk of injury to the front passenger-side occupant in the event of a crash, where air bag deployment is warranted.
This defect only affects certain FX35/FX45 vehicles that previously received a subject front passenger air bag assembly as a recall replacement under Recall Number 20V-008.
- Chronology of Principal Events:
December 2, 2020 – The Tier 1 supplier (JSS) notified Nissan of an issue with the front passenger-side air bag module that was discovered during a high temperature environment test. Nissan began an investigation into the issue.
December 2020 through January 2021 – During the investigation, Nissan worked with the supplier to study affected parts. It was determined that the front passenger-side air bag cushion folding width was reduced during a supplier process change. Subsequently, the inflator gas flow path was limited as a result of the narrower cushion width; resulting in an internal pressure increase that caused the cushion to tear during deployment in testing.
February 2021 – Nissan confirmed the production range of vehicles affected by the supplier issue and determined that the issue only affected FX35/FX45 vehicles that received a campaign repair part as a remedy for Takata air bag Recall Number 20V-008. Nissan also studied whether replacement service parts (P/N K8515 CL71A & K851E-CG68D) were affected and instructed all dealers to purge any remaining service parts from inventory and return any remaining or recovered parts to Nissan.
February 25, 2021 – Nissan decided to conduct a Safety Recall Campaign to repair the subject vehicles that received an affected module.
Nissan is not aware of any incidents or injuries related to the subject condition.
December 17, 2021 – Nissan discovered two (2) MY2003 INFINITI FX35 VINs had received airbag replacements prior to the subject service parts being purged from dealer inventory. Nissan added these two VINs to the affected vehicle population of certain FX35/FX45 vehicles that previously received a subject front passenger air bag assembly as a recall replacement under Recall Number 20V-008.
- Description of Corrective Action:
Owners of all potentially affected vehicles will be notified beginning on April 18, 2021 to take their vehicle to an INFINITI retailer where they will replace the front passenger air bag module with a new one. Retailers will be notified on March 5, 2021.
Nissan will include a statement in the Part 577 owner notification concerning reimbursement for the cost of obtaining a pre-notification remedy for the subject vehicles because they are no longer under warranty.
- Copy of Notices:
Copies of all notices will be provided to NHTSA as they become available.
SEOCONTENT-START
January 27, 2022
Mr. Jeff Giuseppe
Associate Administrator for Enforcement
National Highway Traffic Safety Administration
Attn: Recall Management Division (NVS-215)
Room W48-302
1200 New Jersey Avenue, SE
Washington, D.C. 20590
Dear Mr. Giuseppe:
We are transmitting the enclosed supplement to the Defect Information Report filed on
December 17, 2021. This supplement updates section(s) 2, 3 and 6: Vehicles Potentially Involved,
Total Number of Vehicles Potentially Involved and Chronology of Principal Events, respectively.
Very truly,
Derek Latta
Manager,
Technical Compliance
Encl.
Nissan North America, Inc.
One Nissan Way
Franklin, TN 37067
Mailing Address:
PO Box 685001
Franklin, TN 37068
DEFECT INFORMATION REPORT
1. Manufacturer:
Nissan Shatai Co., Ltd. Shonan plant
The cushion kit supplier is:
Joyson Safety Systems
ONEST Ikebukuro East building 3F, 3-12-2
Higashiikebukuro, Toyoshima-ku,Tokyo
Motohiro Fujiwara
Phone +81 (0)3-5904-9130
Email [email protected]
2. Vehicles Potentially Involved:
Certain Model Year 2003 INFINITI FX35 vehicles manufactured on December 21, 2002 and
March 12, 2003 at the Shonan, Japan plant.
Certain Model Year 2006-2008 INFINITI FX35/FX45 vehicles manufactured from November 11,
2005 to March 1, 2008 at the Shonan, Japan plant.
This issue is unique to a specific subset of Model Year 2003, 2006-2008 INFINITI FX35/FX45
vehicles that received a (Daicel) front passenger-side air bag module as part of Takata air
bag Recall Number 20V-008. As such, all FX35/FX45 vehicle repairs were recorded and
tracked as part of the recall campaign repair procedure; therefore, no other Nissan or
INFINITI vehicles are affected.
The name, description and part number of the recalled components are below:
Part Name Part Description Part Number(s)
MODULE ASSY-AIR BAG,
ASSIST
Passenger Air bag
Module
K8515 CL71A
MODULE ASSY-AIR BAG,
ASSIST
Passenger Air bag
Module
K851E-CG68D
3. Total Number of Vehicles Potentially Involved:
Approximately 2 MY 2003 INFINITI FX35 vehicles
Approximately 26,156 MY 2006-2008 INFINITI FX35/FX45 vehicles
4. Percentage of Vehicles Estimated to Actually Contain the Defect:
Unknown. The estimated percentage of vehicles involved with defect is unknown. However,
1% is used on NHTSA’s safety portal because it will not allow non-numeric values..
5. Description of the Defect:
A Tier 1 supplier’s (JSS) process change reduced the air bag cushion’s folding width. As a
result of the narrower cushion width, the inflator gas flow path could be limited during
deployment, which could increase the cushion internal pressure. During a high
temperature environment test (185 degrees F), the air bag module experienced a tear in the
cushion during deployment due to the increased pressure. The air bag inflator
performance was unaffected. If this condition occurs, it may increase the risk of injury to
the front passenger-side occupant in the event of a crash, where air bag deployment is
warranted.
This defect only affects certain FX35/FX45 vehicles that previously received a subject front
passenger air bag assembly as a recall replacement under Recall Number 20V-008.
6. Chronology of Principal Events:
December 2, 2020 – The Tier 1 supplier (JSS) notified Nissan of an issue with the front
passenger-side air bag module that was discovered during a high temperature
environment test. Nissan began an investigation into the issue.
December 2020 through January 2021 – During the investigation, Nissan worked with the
supplier to study affected parts. It was determined that the front passenger-side air bag
cushion folding width was reduced during a supplier process change. Subsequently, the
inflator gas flow path was limited as a result of the narrower cushion width; resulting in an
internal pressure increase that caused the cushion to tear during deployment in testing.
February 2021 – Nissan confirmed the production range of vehicles affected by the supplier
issue and determined that the issue only affected FX35/FX45 vehicles that received a
campaign repair part as a remedy for Takata air bag Recall Number 20V-008. Nissan also
studied whether replacement service parts (P/N K8515 CL71A & K851E-CG68D) were affected
and instructed all dealers to purge any remaining service parts from inventory and return
any remaining or recovered parts to Nissan.
February 25, 2021 – Nissan decided to conduct a Safety Recall Campaign to repair the
subject vehicles that received an affected module.
Nissan is not aware of any incidents or injuries related to the subject condition.
December 17, 2021 – Nissan discovered two (2) MY2003 INFINITI FX35 VINs had received
airbag replacements prior to the subject service parts being purged from dealer inventory.
Nissan added these two VINs to the affected vehicle population of certain FX35/FX45
vehicles that previously received a subject front passenger air bag assembly as a recall
replacement under Recall Number 20V-008.
7. Description of Corrective Action:
Owners of all potentially affected vehicles were notified beginning on April 18, 2021 to take
their vehicle to an INFINITI retailer where they will replace the front passenger air bag
module with a new one. Nissan will notify the two (2) additional VINs identified in this report.
Retailers were notified on March 5, 2021.
Nissan will include a statement in the Part 577 owner notification concerning
reimbursement for the cost of obtaining a pre-notification remedy for the subject vehicles
because they are no longer under warranty.
8. Copy of Notices:
Copies of all notices will be provided to NHTSA as they become available.
****************************************************************************************************************
OWNER NOTIFICATION NHTSA RECALL 21V-139
NOTIFICACIÓN PROPIETARIO
Dear INFINITI FX35 owner:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. INFINITI has
decided that a defect which relates to motor vehicle safety exists in certain 2008 Model Year INFINITI FX35
vehicles. Our records indicate that you own or lease the INFINITI vehicle identified by the VIN on the inside of this
notice.
Reason for Recall
Motivo del Retiro
This recall affects the front passenger air bag inside your INFINITI FX35 vehicle. A supplier’s process change reduced
the air bag cushion’s folding width, which could increase the cushion internal pressure during deployment. If this
condition occurs, the cushion could tear during air bag deployment, which may increase the risk of injury to the front
passenger-side occupant in the event of a crash where air bag deployment is warranted.
What INFINITI Will Do
Qué Hará INFINITI
Your INFINITI retailer will replace the front passenger airbag assembly with a new one. This free service could take
up to approximately one (1) hour to complete. However, your INFINITI retailer may require your vehicle for a longer
period of time based upon their work schedule.
What You Should Do
Qué Debes Hacer
Contact your INFINITI retailer at your earliest convenience in order to arrange an
appointment to have your vehicle repaired. Please bring this notice with you when you keep
your service appointment. For more information about the recall, please visit
https://nna.secure.force.com/recall?camp=R20C2.
Comunícate con cualquier concesionario INFINITI a la mayor brevedad para concertar una
cita de reparación para tu vehículo. Se requiere que traigas esta notificación el día de tu
cita. Para obtener más información sobre el retiro, visite
https://nna.secure.force.com/recall?camp=R20C2.
If the retailer fails to, or is unable to make the necessary repairs free of charge, you may contact the INFINITI
Consumer Affairs Department, P.O. Box 685003, Franklin, TN 37068-5003. The toll free number is 1-800-662-
6200.
Si el concesionario no cumple, o no le es posible realizar las reparaciones necesarias sin cargos, puedes contactar al
Departamento Nacional de Asuntos del Consumidor a: INFINITI Consumer Affairs Department, P.O. Box 685003,
Franklin, TN 37068-5003. El número libre de cargos es 1-800-662-6200.
You may also submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New
Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-
800-424-9153); or go to https://www.safercar.gov.
Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the
lessee within ten days.
Thank you for your cooperation. We appreciate your INFINITI ownership and apologize for any inconvenience this
may cause you.
Gracias por tu cooperación. Agradecemos tu patrocinio como dueño de un INFINITI y te ofrecemos nuestras
disculpas por cualquier inconveniente que esto pueda ocasionar.
****************************************************************************************************************
CAMPAIGN BULLETIN
Front Passenger Air Bag Module
Voluntary Safety Recall Campaign
Reference: R20C2
Date: December 10, 2021
Attention: Retailer Principal, Sales, Parts and Service Managers
CAMPAIGN ID: R20C2 | REVISION 1
SAFETY RECALL
IMPORTANT: It is a violation of Federal law for retailers to sell or deliver vehicles in their inventory covered by this notification until the campaign action is performed.
Affected Models/Years:
Affected Population:
Retailer Inventory:
SERVICE COMM Activation date:
Stop Sale
In Effect
MY2006-2008 FX35/FX45
26,156
NA
March 5, 2021
YES
***** Campaign Summary *****
INFINITI is committed to safety, security, and satisfaction of our clients and their passengers. INFINITI is conducting a Voluntary Safety Recall Campaign on certain INFINITI Model Year 2006-2008 FX35/FX45 vehicles identified in Service Comm to replace the passenger air bag module.
A supplier’s process change reduced the air bag cushion’s folding width, which could increase the cushion internal pressure during deployment. If this condition occurs, the cushion could tear and may increase the risk of injury to the front passenger-side occupant in the event of a crash if air bag deployment is warranted.
Owners of vehicles that have previously been repaired using module part number K8515-CL71A under the following campaign IDs are now being asked to return to the dealership for part replacement:
• R1622
• R1701
• R1704
UPDATE December 10, 2021
Please discard earlier versions of this bulletin.
The announcement from March 5, 2021 has been revised to include the following:
• The parts restriction will be removed and retailers can order parts, as needed, via normal ordering process beginning December 10, 2021.
o Parts currently on order in DBS will be fulfilled.
CAMPAIGN ID: R20C2 | REVISION 1
***** What Retailers Should Do *****
1. Verify if vehicles are affected by this Voluntary Safety Recall Campaign using Service Comm or DBS National Service History – Open Campaign I.D. R20C2.
2. Retailers must not sell, lease, trade, rent or loan any vehicles in retailer inventory affected by this recall campaign until after the vehicle has been remedied.
3. Retailers should use ITB21-003 to remedy any vehicles subject to this campaign.
4. Once repaired, the service department should submit the applicable warranty claim for the action performed so it can be closed on SERVICE COMM.
***** Release Schedule *****
Parts
The part listed below may be ordered via normal ordering process beginning December 10, 2021.
Part Number
Description
Quantity
K8515-CL72A
Module Assy-Air Bag, Assist
1
K8515-CL71A is obsolete and should be returned via TK Services (XPO) @ [email protected].
Special Tools
• Retailers received these special tools via another campaign activity
o J-52352 USB Bar Code Scanner is required
Additional tools are available via TechMate @ 1-800-662-2001
Repair
• ITB21-003
Owner Notification
INFINITI began notifying owners of all potentially affected vehicles in April 2021, via U.S. Mail.
***** Retailer Responsibility *****
It is the retailer’s responsibility to check Service Comm or DBS National Service History – Open Campaign using the appropriate Campaign I.D. for the campaign status on each vehicle falling within the range of this voluntary safety recall campaign, which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in retailer inventory. If a VIN subject to this recall campaign was part of a retailer trade, the letter associated with that VIN should be forwarded to the appropriate retailer for service completion.
CAMPAIGN ID: R20C2 | REVISION 1
Frequently Asked Questions (FAQ):
Q: Is this a safety recall?
A. Yes.
Q What is the reason for the recall?
A. A supplier’s process change reduced the air bag cushion’s folding width, which could increase the cushion internal pressure during deployment. If this condition occurs, the cushion could tear and may increase the risk of injury to the front passenger-side occupant in the event of a crash if air bag deployment is warranted.
Q What is the possible effect of the condition?
A If this condition occurs, it may increase the risk of injury to the front passenger-side occupant in the event of a crash, where air bag deployment is warranted.
Q. What will be the corrective action?
A. Retailers will replace the passenger air bag module.
Q. How long will the corrective action take?
A. This service, which is conducted at no charge to you for parts and labor, could take up to approximately one (1) hour to complete. However, your INFINITI retailer may require your vehicle for a longer period of time based upon their work schedule.
Q: Does this stop sale apply to previously owned vehicles?
A. INFINITI strongly recommends retailers not sell previously owned vehicles affected by these recalls until remedied. Certain states have laws preventing the sale of previously owned vehicles with open safety recalls. Retailers must comply with all federal, state, and local laws regarding vehicle sales as they relate to open safety recalls.
Q. These vehicles have already had parts replaced under a previous recall (R1622, R1701, R1704), do they need to be remedied again?
A. Yes. Although the vehicle has already been into the retailer to have the passenger airbag replaced under a previous recall (R1622, R1701, R1704), the supplier’s process change reduced the air bag cushion’s folding width, which could increase the cushion internal pressure during deployment. If this condition occurs, the cushion could tear and may increase the risk of injury to the front passenger-side occupant in the event of a crash if air bag deployment is warranted. Therefore, INFINITI is asking that retailers replace the prior recall repair part (passenger air bag module) with a new part under campaign ID R20C2.
CAMPAIGN ID: R20C2 | REVISION 1
Q. How do I know if my vehicle has a problem with the front passenger airbag?
A. If your vehicle is subject to this campaign, you will receive an Owner Notification letter from INFINITI. If you would like, I can check your vehicle identification number (VIN) right now to see if your vehicle is affected by a different recall. You may also search for open recall campaigns at safercar.gov.
Q. When will vehicle owners be notified?
A. INFINITI began notifying owners of all potentially affected vehicles in April 2021 via U.S. Mail.
Q. Is my vehicle safe to drive?
A. INFINITI strongly urges clients to have this safety recall remedy performed as soon as possible. Please contact your retailer as soon as possible to schedule an appointment. In the meantime, do not allow passengers to ride in the front passenger seat until a remedy is performed.
Q. Is there anything owners can do to mitigate this condition?
A. If you received a safety recall notice about the passenger front airbag, contact your retailer as soon as possible to schedule an appointment. In the meantime, do not allow passengers to ride in the front passenger seat until a remedy is performed.
Q. Are parts readily available?
A. Yes.
Q. Will a rental vehicle be provided while the retailer is servicing the vehicle?
A. INFINITI may provide a courtesy vehicle for the client to use while their vehicle is being serviced. Courtesy vehicles are subject to availability and not guaranteed. Please check with your retailer for availability and further details. Rental is available while parts are on order if a courtesy vehicle is not available.
EXPENSE CODE
DESCRIPTION
AMOUNT
502
Rental Expense
$180 (Max)
Contact the Warranty Claims Call Center @ 800-933-3712 if additional expense is required
Q. Is there any charge for the repair?
A. No. The remedy will be performed for the client free of charge for parts and labor.
CAMPAIGN ID: R20C2 | REVISION 1
Q. Will I have to take my vehicle back to the selling retailer to have the service performed?
A. No, any authorized INFINITI retailer is able to perform the voluntary safety recall campaign.
For Consumer Affairs: Please inform us of the retailer where you would like to have the corrective action completed.
Q. I have lost confidence in the vehicle. Will INFINITI replace or repurchase the vehicle?
A. The remedy will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle.
Q. What model year vehicles are involved?
A. Certain Model Year 2006-2008 INFINITI FX35/FX45 vehicles manufactured from November 11, 2005 to March 1, 2008 at the Shonan, Japan plant.
Q. Are you experiencing this condition on any other INFINITI (or Nissan) models?
A. No.
Revision History:
Date
Announcement
Purpose
March 5, 2021
Voluntary Safety Recall
New campaign announcement
December 10, 2021
REVISION 1
Parts restriction removal update
SEOCONTENT-END
6 Affected Products
Vehicles
11 Associated Documents
Recall Acknowledgement
RCAK-21V139-2083.pdf 645.237KB
Defect Notice 573 Report
RCLRPT-21V139-5770.PDF 214.971KB
Recall Quarterly Report #1, 2021-2
RCLQRT-21V139-8494.PDF 211.146KB
March 4, 2021 DEFECT INFORMATION REPORT
RMISC-21V139-3527.pdf 44.706KB
Remedy Instructions and TSB
RCRIT-21V139-4244.pdf 3360.921KB
Owner Notification Letter(Part 577)
RCONL-21V139-1036.pdf 181.023KB
Manufacturer Notices(to Dealers,etc) – INFINITI CAMPAIGN BULLETIN Front Passenger Air Bag Module Voluntary Safety Recall Campaign Reference: R20C2 Date: March 5, 2021
RCMN-21V139-8243.pdf 269.989KB
Manufacturer Notices(to Dealers,etc) – INFINTI CAMPAIGN BULLETIN Front Passenger Air Bag Module Voluntary Safety Recall Campaign Reference: R20C2 Date: December 10, 2021
RCMN-21V139-8053.pdf 154.794KB
Recall 573 Report – 12/17/2021
RCLRPT-21V139-6325.PDF 216.54KB
January 27, 2022 DEFECT INFORMATION REPORT
RMISC-21V139-5145.pdf 56.118KB
Recall Quarterly Report #2, 2021-3
RCLQRT-21V139-3419.PDF 211.244KB
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- [Easy to Use—Work Out of the Box] + [FOXWELL 2026 New Version] FOXWELL NT604 Elite scan tool is the 2026 new version from FOXWELL, designed for car owners who want to figure out the cause of issues before fixing car problems by scanning common systems like ABS, SRS, engine, and transmission. The NT604 Elite obd2 scanner diagnostic tool comes with the latest software—no need to waste time downloading software first. Plug the scanner into the OBDII port with OBDII cable to start the diagnosis.
- [Affordable] + [Reliable Car Health Monitor] Will you be confused what happens when the warning light of ABS/SRS/transmission/check engine flashes? Instead of taking your cars to dealership, this FOXWELL scanner will help you do a thorough scanning and detection for your cars and pinpoint the root cause. Note：The device is a diagnostic tool, not a repair tool. To turn off a warning light, you must first physically repair the issue causing it. Only then can the scanner be used to clear the corresponding fault code.
- [5 in 1 Car Diagnostic Scanner] Compared with obd scanners (50-100), NT604 Elite code scanner not only includes their OBDII diagnosis but also serves as ABS/SRS scanner, transmission and check engine code reader. When it’s an odb2 scanner, you can use it to check if your car is ready for annual test through I/M readiness menu. In addition, live data stream, built-in DTC library, data play back and print, all these features are a big plus for it. Note: doesn't support maintenance functions like reset or relearn. For the SRS system, NT604 Elite can read and clear common fault codes not caused by a crash, but crash/collision data cannot be cleared.
- [Fantastic AUTOVIN] + [No extra software fee] Through the AUTOVIN menu, this NT604 Elite car scanner allows you to get your V-IN and vehicle info rapidly, no need to take time to find your V-IN and input one by one. What's more, the NT604 Elite ABS SRS scanner supports 60+ car brands from worldwide (America/Asia/Europe). You don’t need to pay extra software fee. AUTOVIN may not work on some older vehicles or certain vehicle brands. If AUTOVIN fails, please input the vin code manually or go to the Diagnostic Menu to select your vehicle model.
- [Solid protective case KO plastic carrying bag] + [Lifetime update] Almost all same price-level car scanner diagnostic tool only offers plastic bag to hold the scanner.However, NT604 Elite automotive scanner is equipped with solid protective case, preventing your obd2 scanner from damage. Then you don’t need to pay extra money to buy a solid toolbox.
- 【Reset ABS/SRS/Transmission/Engine Lights】 More than an check engine code reader, OBDMATE OM901 obd2 scanner performs comprehensive diagnostics for the 4 most-used systems (ABS/SRS/Engine/Transmission). It quickly clears fault codes, turns off warning lights, read data stream and auto VIN.
- 【3.5" Handheld Scanner with 4 System Diagnose】 3.5" Super large TFT screen equipped displays an intuitive menu and clear readings of various sensors from ABS, SRS, ECM and TCM systems. It arrived with a silicone protective case and hard-shell carrying case, ensuring long-lived durability and drop resistance. The car diagnostic tool is plug-to-play designed, plug it and get diagnosis started without any batteries or updates required.
- 【One-Click I/M Readines&Full OBD2 Functions】 Press F1 to get an intuitive corloured form about whether various emissions-related systems on the vehicle are operating properly. Help you get smog-check ready quickly. OM901 car scanner supports all essential OBD2 functions you need: read & clear codes, view freeze frame, read I/M readiness, retrieve VIN, live data stream (with graphing display), O2 sensor test, onboard monitoring mode, and EVAP leak test.
- 【Battery Voltage Check&DLC Pin Test】 It allows you to monitor battery health by testing current battery voltage. Plus, this obd2 diagnostic tool features DLC 16-PIN test to check current voltage of every pin.
- 【Automotive Scanner Diagnostic Kit】 The package comes with 1 car scanner, 1 USB-type c cable, 1 hard storage bag and 1 user manual(en). Free to update without any hidden fees. 5 languanges available in setting including English, French, Italian, German and Espanish. Valuable and Portable, making it a great tool kit for car owners, DIY enthusiasts, and professional mechanics.
- 【Full Systems Automotive Diagnostic】 More than checking engine, ABS and SRS, OBDMATE OM970 obd2 scanner performs comprehensive diagnostics on all electric modules. It quickly scans and clears fault codes, turns off warning lights, reads live data, and features Auto-VIN technology.
- 【Live Datastream&4-in-1 Graph】 Easily view live sensor data such as RPM, fuel trims, ATF temperature, wheel speed sensor, battery voltage and so on. OM970 scan tool also supports 4-in-1 trend graphing. Spend just 3 minutes to check – and you'll know exactly what's going wrong, helping you avoid hundreds in dealership diagnostic fees.
- 【One-Click I/M Readiness&Full OBD2 Functions】 Press F1 to get an intuitive corloured form about whether your vehicle's emissions-related systems are operating properly. Help you get smog-check ready quickly. OM970 obd2 diagnostic tool supports all essential OBD2 functions you need. Plus, it features battery voltage test and DLC 16-PIN test.
- 【Straightforward Menus with Easy Navigation】 All functions are easy to understand without obscure decriptions. 3.5" Large screen delivers clear readings while keeping one-hand operation. The car diagnostic tool comes with a silicone protective case and a hard-shell carrying case, ensuring long-lived durability and drop resistance.
- 【Budget-Friendly, No Subscriptions, Free Software Updates】 Plug and play: no bluetooth pairing, monthly fees, Wi-Fi connection, or any other troublesome initial settings. OM970 obd2 scanner works out of the box with the latest software. Lifetime free upgrade.
- OBD2 SCANNER FOR ALL SYSTEMS – The INNOVA SD35 is a tablet-based OBD2 scanner designed for advanced diagnostics. Read and clear check engine light, ABS, SRS, and TPMS codes, plus test your car battery and alternator to prevent unexpected failures. Vehicle coverage may vary. Please use Innova’s Coverage Checker to verify compatibility.
- ALL-SYSTEM DIAGNOSTICS & LIVE DATA – Unlike basic code readers, this OBD2 scanner for all vehicles scans engine, transmission, ABS, SRS, and more. Get real-time live data, including RPM, fuel trims, temperature readings, and oxygen sensor performance.
- OBD2 TABLET WITH USER-FRIENDLY INTERFACE – This automotive scan tool features a high-resolution display, making vehicle diagnostics faster and easier.
- ADVANCED TPMS, OIL RESET & SERVICE FUNCTIONS – Perform TPMS sensor checks, oil light reset, and other service resets with ease This professional diagnostic tool provides comprehensive vehicle maintenance capabilities in one device.
- WIDE VEHICLE COVERAGE (1996 & NEWER CARS & TRUCKS) – This OBD2 scanner Bluetooth tablet is compatible with Toyota, Ford, Honda, Chevrolet, Nissan, Dodge, and more. However, feature coverage may vary. Please use Innova's Coverage Checker to verify coverage.
- [All System Diagnostics, Professional-Level Scanner] - BLCKTEC 460T is the ultimate OBD2 diagnostic tool for home mechanics and professionals. It supports all 10 OBD2 modes, reads and clears Engine/Transmission/ABS/SRS codes, performs All-System Diagnostics, offers workshop reset tools, and provides real-time live data. It helps you pinpoint issues, assess your car's condition, and prepare for SMOG checks with ease. NOTE: Function availability depends on your vehicle. Before you buy, be sure to use the Compatibility Checker on BLCKTEC website or contact our customer support to verify that the features you need are supported for your vehicle’s specific year, make, and model.
- [12+ Most Popular Reset Functions] - BLCKTEC 460T OBD2 scanner offers 12+ dealer-level service functions, including Oil Maintenance Reset, ABS Bleeding, EPB Reset, SAS(Steering Angle Sensor) Recalibration, DPF(Diesel Particulate Filter) Reset, Throttle Body Relearn, Battery Reset/Initialization, TPMS Relearn, Transmission Reset, Fluid Change Reset, Maintenance Reset and more, enabling you to perform workshop services like a pro. NOTE: Function availability depends on your vehicle. Be sure to use the Compatibility Checker on BLCKTEC website to verify that the features you need are supported for your vehicle.
- [Real-Time OBD2 and OEM Live Data, Freeze Frame Data] - BLCKTEC 460T helps diagnose vehicle issues when warning lights like Check Engine Light or ABS/SRS Light appear. It offers detailed DTC info, ECU Freeze Frame Data, and real-time OBD2 and advanced OEM live data, including Engine, Transmission, ABS, SRS, and more, making it easy to diagnose and resolve vehicle problems. You can view, graph, record, replay, and overlay up to four live data streams in a single graph for better analysis.
- [AutoVIN, AutoReLink, AutoScan, 3X Faster] - Equipped with AutoVIN technology, 460T automatically retrieves the VIN to save you time. Its AutoScan and AutoReLink features scan all of the vehicle's ECUs and detect any fault codes immediately after you plug the scanner into the vehicle's OBD2 port - no button presses required. Additionally, it regathers DTC and I/M readiness information every 30 seconds, simplifying monitor tests. 460T's advanced technology makes it 3X faster than other products.
- [Get RepairSolutions2, the #1 Auto Repair App for Free] - When paired with RepairSolutions2(RS2) App, 460T becomes even more powerful. RS2's Verified Fix Database built by master technicians, provides the parts needed for the repair. Additionally, RS2 gives you access to OEM warranty info, maintenance schedules, TSB, and dealership recall info, making car care easier than ever. RS2 is free with no subscription fees and it stores your car scan reports in the cloud, allowing you to access, share, or print them anytime and anywhere.
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