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April 22, 2021 NHTSA CAMPAIGN NUMBER: 21V286000
Missing Internal Bushing In Brake Caliper
A loss of brake fluid may reduce braking performance, increasing the risk of crash.
NHTSA Campaign Number: 21V286
Manufacturer Nissan North America, Inc.
Components
Potential Number of Units Affected 14,054
Summary
Nissan North America, Inc. (Nissan
) is recalling certain 2021 Rogue vehicles. The rear left and/or right brake caliper assemblies may be missing an internal bushing, allowing the O-ring seal to move and brake fluid to leak.
Remedy
Dealers will inspect and replace the left and/or right rear brake calipers, as necessary, free of charge. Owner notification letters were mailed June 10, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan
’s number for this recall is PC804.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Nissan has a Recall
Affected Models/Years: | Affected Population: | Dealer Inventory: | SERVICE COMM Activation date: | Stop Sale In Effect |
2021 Rogue | 2,845 | 3,646 | April 23, 2021 |
YES |
***** Campaign Summary *****
Nissan is conducting a Voluntary Safety Recall Campaign on 14,054 specific 2021 Rogue vehicles identified in Service Comm Nissan
dealers will use a barcode scan tool (J-52352) to scan the VIN and also scan the QR code on both left and right rear brake calipers. If a caliper serial number is confirmed to be affected, they will replace it
Due to a manufacturing error at the supplier, certain Rogue vehicles may be missing an internal bushing in the rear left and/or right brake caliper assembly. The brake caliper bushing serves as a guide for the bolt nut shaft and keeps the O-ring seal in place. Without the bushing in place, the O-ring seal can move and become deformed between the cast surface and the bolt nut, resulting in a brake fluid leak path. Normal application of the brakes can lead to an external brake fluid leak that may cause an electrical short of the Motor Gear Unit components, resulting in the illumination of the red brake warning light in the center of the dash meter. The brake fluid leak can cause reduced braking performance without warning, which could increase the risk of crash.
Affected vehicles are subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer.
***** Release Schedule *****
Parts
Parts are on restriction. If inspection results indicate that parts replacement is necessary, dealers may place an SVC order for the part number(s) provided (by ASIST), via DBS.
- Parts may be ordered via normal process beginning May 21, 2021
Parts replaced under this activity will be placed on parts collection. Parts requested are VIN and repair order specific. It is important for dealers to return parts applicable to the VIN and repair order identified.
Special Tools
- CONSULT III
- Scan tool (J-52352)
Repair
Owner Notification
Nissan will begin sending notifications to owners of all potentially affected vehicles in June 2021 via US Mail.
Frequently Asked Questions (FAQ):
Q. Is this a Stop Sale?
Yes.
Q. Is this a recall?
Yes.
Q. What is the reason for this recall?
Due to a manufacturing error at the supplier, certain Rogue vehicles may be missing an internal bushing in the rear left and/or right brake caliper assembly.
Q. What is the possible effect of the condition?
The brake caliper bushing serves as a guide for the bolt nut shaft and keeps the 0-ring seal in place. Without the bushing in place, the 0-ring seal can move and become deformed between the cast surface and the bolt nut, resulting in a brake fluid leak path. Normal application of the brakes can lead to an external brake fluid leak that may cause an electrical short of the Motor Gear Unit components, resulting in the illumination of the red brake warning light in the center of the dash meter. The brake fluid leak can cause reduced braking performance without warning, which could increase the risk of crash
Q. What will be the corrective action for this voluntary recall campaign?
Nissan dealers will use a barcode scan tool to scan the VIN and also scan the QR code on both left and right rear brake calipers. If a caliper serial number is confirmed to be affected, they will replace it.
Q. How long will the corrective action take?
The inspection and/or remedy could take up to two (2) hours depending on rear caliper serial number applicability (none, left-rear, right-rear, or both) identified in the inspection. The dealer may require the vehicle for a longer period of time based upon the dealers work schedule.
Q. When will vehicle owners be notified?
Nissan will begin sending notifications to owners of all potentially affected vehicles in June 2021, via US Mail.
Q. Is my vehicle safe to drive?
If your vehicle is subject to this campaign, you will receive an Owner Notification letter from Nissan, which will provide instructions on how to remedy your vehicle. Affected owners are encouraged to have their vehicles inspected, and, if necessary, repaired as soon as possible upon notification.
If the red brake warning light in the center of the dash meter, please contact your local Nissan dealer for immediate inspection and instructions on how to transport your vehicle to the dealership. If Inspection indicates rear caliper serial number applicability, rental is available under the campaign until parts are available.
Q. Is there anything owners can do to mitigate this condition?
No.
Q. Are parts readily available?
Parts are currently on restriction. If inspection results indicate that parts replacement is necessary, dealers may place orders for parts.
Q. Will a rental vehicle be provided while the dealer is servicing the vehicle?
Yes. If inspection indicates rear caliper serial number applicability, rental is available upon customer request, while parts are on order.
EXPENSE CODE | DESCRIPTION | AMOUNT |
502 | Rental Expense | $120 (Max) |
Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required. Please refer to the Goodwill Rental Guidelines in the APRM for detailed information regarding application of rental reimbursement. |
Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required. Please refer to the Goodwill Rental Guidelines in the APRM for detailed information regarding application of rental reimbursement.
Q. Is towing covered for vehicles outside of warranty that are no longer eligible for Nissan Roadside Assistance?
Yes, the campaign will cover the towing costs for affected vehicles that are no longer eligible for Roadside Assistance (out of warranty):
EXPENSE CODE | DESCRIPTION | AMOUNT |
501 | Towing | $100 (Max) |
Contact the Warranty claims call center 7-800-258-7008 Option 7, if additional expense is required. |
Q. Is there any charge for the repair?
No. The remedy, once available, will be performed for the customer free of charge for parts and labor.
Q. Will I have to take my vehicle back to the selling dealer to have the service performed?
No, any authorized Nissan dealer is able to perform the recall campaign.
For Consumer Affairs: Please inform us of the dealer where you would lil<e to have the corrective action completed.
Q. I have lost confidence in the vehicle. Will Nissan replace or repurchase the vehicle?
The remedy, once available, will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle.
Q. What model year vehicles are involved?
Certain Model Year 2021 Nissan Rogue vehicles manufactured in the Smyrna, TN plant from January 9, 2021 to February 24, 2021.
Q. Are you experiencing this condition on any other Nissan (or INFINITI
) models?
No.
DEFECT INFORMATION REPORT
- Manufacturer:
Nissan North America, Inc., Smyrna Plant
Manufacturer of the subject equipment:
ADVICS Manufacturing
1784003 Avenida Cazcanes 2210
Parque Industrial Colinas de Lagos
Zip Code: 47515, Lagos de Moreno, Jalisco, México
Ron Bogan
Director of Operation
Email: Ron.Bogan@advics.com
Phone: +1 (812)244-9695
- Vehicles Potentially Involved:
Certain Model Year 2021 Nissan Rogue vehicles manufactured in the Smyrna, TN plant from January 9, 2021 to February 24, 2021.
Based on production records, this issue is unique to Model Year 2021 Nissan Rogue vehicles manufactured during the timeframe that the technician error occurred.
ADVICS also assembles brake calipers for upcoming MY2022 Nissan Pathfinder and MY2022 INFINITI
QX60 vehicles. Because these new models are currently in production trials, all new model suspect parts were collected prior to outflow. No other Nissan
or INFINITI
vehicles are affected.
The name, description and part number of the subject components are below:
Part Name | Part Description | Part Number(s) |
Caliper Assy Disc Brake W/EPB (RH) | Right Hand Brake Caliper Assembly | 44000-6RA0C |
Caliper Assy Disc Brake W/EPB (LH) | Left Hand Brake Caliper Assembly | 44010-6RA0C |
- Total Number of Vehicles Potentially Involved:
Approximately 14,054 Nissan Rogue vehicles may be affected.
- Percentage of Vehicles Estimated to Actually Contain the Defect:
Approximately 0.37%
- Description of the Defect:
Due to a manufacturing error at the supplier (ADVICS), certain Rogue vehicles may be missing an internal bushing in the rear left and/or right brake caliper assembly. A technician at the supplier did not initiate the automatic cycle for inserting the bushing in production. The Programmable Logic Controller (PLC) did not detect the missing bushing because the process verification logic had been inadvertently deleted due to a 4M change. As a result, the brake caliper parts continued through the production line without the bushing inserted.
The brake caliper bushing serves as a guide for the bolt nut shaft and keeps the O-ring seal in place. Without the bushing in place, the O-ring seal can move and become deformed in-between the cast surface and the bolt nut, resulting in a brake fluid leak path. Normal application of the brakes can lead to an external brake fluid leak that may cause an electrical short of the Motor Gear Unit components, resulting in a dash warning light. The brake fluid leak can cause reduced braking performance without warning, which could increase the risk of crash.
- Chronology of Principal Events:
February 18, 2021 – Nissan received notification from ADVICS about a brake caliper leak during high pressure testing. Subsequent investigation of the part by ADVICS revealed that a bushing was missing on the bolt nut shaft.
Nissan worked with the ADVICS to identify the cause and consequence of the issue. As a precaution, Nissan
initiated a yard hold on all potentially affected vehicles at the Smyrna, TN plant while- ADVICS conducted their investigation.
March 2021 through April 2021 – ADVICS determined that the issue was due to a technician error. The technician did not initiate the automatic cycle for inserting the bushing in production. The PLC did not detect the missing bushing because the process verification logic was inadvertently deleted due to a 4M change.
Based on the suspect window information provided by ADVICS, Nissan conducted a plant audit to inspect 80 units and found 28 brake caliper assemblies with missing bushings.
April 15, 2021 – Nissan decided to conduct a safety recall to remedy the issue.
Nissan is not aware of any warranty claims attributed to the subject condition mentioned above.
- Description of Corrective Action:
Dealers will be notified beginning April 23, 2021. Owners of all potentially affected vehicles will be notified beginning on June 10, 2021, to bring their vehicle to the dealer for inspection and, if necessary, repair. Dealers will use a barcode scanner to scan the VIN and also scan the QR code on both left and right rear brake calipers. If the caliper serial number is confirmed to be affected, they will replace it.
Nissan will not include a statement in the Part 577 owner notification concerning reimbursement for the cost of obtaining a pre-notification remedy for the subject vehicles because they are still under warranty.
- Copy of Notices:
Copies of all notices will be provided to NHTSA as they become available.
Chronology of Principal Events:
February 18, 2021 – Nissan received notification from ADVICS about a brake caliper leak during high pressure testing. Subsequent investigation of the part by ADVICS revealed that a bushing was missing on the bolt nut shaft.
Nissan worked with the ADVICS to identify the cause and consequence of the issue. As a precaution, Nissan
initiated a yard hold on all potentially affected vehicles at the Smyrna, TN plant while- ADVICS conducted their investigation.
March 2021 through April 2021 – ADVICS determined that the issue was due to a technician error. The technician did not initiate the automatic cycle for inserting the bushing in production. The PLC did not detect the missing bushing because the process verification logic was inadvertently deleted due to a 4M change.
Based on the suspect window information provided by ADVICS, Nissan conducted a plant audit to inspect 80 units and found 28 brake caliper assemblies with missing bushings.
April 15, 2021 – Nissan decided to conduct a safety recall to remedy the issue.
Nissan is not aware of any warranty claims attributed to the subject condition mentioned above.
SEOCONTENT-START
OWNER NOTIFICATION NHTSA RECALL 21V-286
NOTIFICACIÓN PROPRIETARIO
Dear Rogue Owner:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Nissan has
decided that a defect which relates to motor vehicle safety exists in certain Model Year 2021 Nissan Rogue
vehicles. Our records indicate that you own or lease the Nissan vehicle subject to this recall as identified by the
VIN on the inside of this notice.
Reason for Recall
Motivo del Retiro
Due to a manufacturing error at the supplier, certain Rogue vehicles may be missing an internal bushing in the
rear left and/or right brake caliper assembly. Without the bushing in place, the O-ring seal can move and
become deformed, resulting in a brake fluid leak path. In this condition, normal application of the brakes can
lead to a brake fluid leak that may cause an electrical short. . The brake fluid leak can cause reduced braking
performance without warning, which could increase the risk of crash. When a leak occurs, the red brake
warning light in the center of the dash meter may illuminate.
What Nissan Will Do
Qué Hará Nissan
Your Nissan dealer will use a barcode scan tool to scan the VIN and also scan the QR code on both left and right
rear brake calipers. If a caliper serial number is confirmed to be affected, they will replace it. The inspection
and/or remedy will be completed at no cost for parts or labor and could take up to two (2) hours depending on
rear caliper serial number applicability (none, left-rear, right-rear, or both) identified in the inspection. The dealer
may require the vehicle for a longer period of time based upon the dealer’s work schedule.
What You Should Do
Qué Debes Hacer
Contact your Nissan dealer at your earliest convenience in order to arrange an appointment to have your
vehicle inspected, and if necessary, repaired. Please bring this notice with you when you keep your service
appointment.
Comunícate con cualquier concesionario Nissan a la mayor brevedad para concertar una cita de reparación
para tu vehículo. Se requiere que traigas esta notificación el día de tu cita.
For more information about the recall, please visit
https://nna.secure.force.com/recall?camp=PC804.
Para obtener más información sobre el retiro, visite
https://nna.secure.force.com/recall?camp=PC804.
If the dealer fails to, or is unable to make the necessary repairs free of charge, you may contact the National
Consumer Affairs Department, Nissan North America, Inc. P.O. Box 685003, Franklin, TN 37068-5003. The toll free
number is 1-800-867-7669.
Si el concesionario no cumple, o no le es posible realizar las reparaciones necesarias sin cargos, puedes
contactar al Departamento Nacional de Asuntos del Consumidor a: National Consumer Affairs Department,
Nissan North America, Inc. P.O. Box 685003, Franklin, TN 37068-5003. El número libre de cargos es 1-800-867-
7669.
You may also submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New
Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-
800-424-9153); or go to https://www.safercar.gov.
Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice
to the lessee within ten days.
Thank you for your cooperation. We appreciate your Nissan ownership and apologize for any inconvenience
this may cause you.
Gracias por tu cooperación. Agradecemos tu patrocinio como dueño de un Nissan y te ofrecemos nuestras
disculpas por cualquier inconveniente que esto pueda ocasionar.
*******************************************************************************************************************
CAMPAIGN ID: PC804| Original Document
1.
2.
~
NISSAN
~
SAFETY RECALL CAMPAIGN
BULLETIN
Rear Brake Caliper Inspection
Voluntary Safety Recall Campaign
Attention: Dealer Principal, Sales, Service & Parts Managers
Reference: PC804
Date: April 23, 2021
IMPORTANT: It is a violation of Federal law for dealers to sell or deliver vehicles in their inventory
covered by this notification until the campaign action is performed.
Affected Models/Years:
2021 Rogue
***** Campaign Summary *****
Affected
Population:
14,054
Dealer SERVICE COMM
Inventory: Activation date:
3,646 -April 23, 2021
Stop Sale
In Effect
Nissan is conducting a Voluntary Safety Recall Campaign on 14,054 specific 2021 Rogue vehicles
identified in Service Comm Nissan dealers will use a barcode scan tool (J-52352) to scan the VIN and also
scan the QR code on both left and right rear brake calipers. If a caliper serial number is confirmed to be
affected, they will replace it
Due to a manufacturing error at the supplier, certain Rogue vehicles may be missing an internal bushing
in the rear left and/or right brake caliper assembly. The brake caliper bushing serves as a guide for the
bolt nut shaft and keeps the O-ring seal in place. Without the bushing in place, the O-ring seal can move
and become deformed between the cast surface and the bolt nut, resulting in a brake fluid leak path.
Normal application of the brakes can lead to an external brake fluid leak that may cause an electrical
short of the Motor Gear Unit components, resulting in the illumination of the red brake warning light in the
center of the dash meter. The brake fluid leak can cause reduced braking performance without warning,
which could increase the risk of crash.
Affected vehicles are subject to stop sale and are either currently in dealer inventory or assigned and in
transit to the dealer.
***** What Dealers Should Do****
Verify campaign applicability using Service Comm or DBS National Service History – Open
Campaign ID. PC8O4.
New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle
Inventory, and filter by Open Campaign).
Refer to NPSB 75-460 for additional information
Please continue to check newly arriving inventory for campaign applicability.
Dealers must not sell, lease, trade, rent or loan any vehicles in dealer inventory affected by this
recall campaign until after the vehicle has been repaired
CAMPAIGN ID: PC804 | Original Document
3.
4.
Dealers should use NTB21-033 to remedy any vehicles subject to this campaign.
Once remedied, dealers should submit the claim, using the claims coding provided, and release
the vehicle.
***** Release Schedule *****
Parts
Special
Tools
Repair
Owner
Notification
Parts are on restriction. If inspection results indicate that parts replacement is
necessary, dealers may place an SVC order for the part number(s) provided (by
ASIST), via DBS.
Parts may be ordered via normal process beginning May 21, 2021.
Parts replaced under this activity will be placed on parts collection. Parts
requested are VIN and repair order specific. It is important for dealers to return
parts applicable to the VIN and repair order identified.
CONSULT Ill
Scan tool (J-52352)
NTB21-033
Nissan will begin sending notifications to owners of all potentially affected vehicles in
June 2021 via US Mail.
***** Dealer Responsibility*****
It is the dealer’s responsibility to check Service Comm or DBS National Service History using the
appropriate Campaign ID. for the campaign status on each vehicle falling within the range of this
voluntary recall campaign, which for any reason enters the service department This includes vehicles
purchased from private parties or presented by transient (tourist) owners and vehicles in dealer
inventory. If a VIN subject to this recall campaign was part of a dealer trade, the letter associated with
that VIN should be forwarded to the appropriate dealer for service completion.
NISSAN NORTH AMERICA, INC.
Aftersales DIVISION
Frequently Asl<ed Questions (FAQ):
Q. Is this a Stop Sale?
A. Yes.
Q. Is this a recall?
A. Yes.
CAMPAIGN ID: PC804 | Original Document
Q. What is the reason for this recall?
A Due to a manufacturing error at the supplier, certain Rogue vehicles may be missing an internal
bushing in the rear left and/or right brake caliper assembly.
Q. What is the possible effect of the condition?
A The brake caI·Iper bushing serves as a guide for the bolt nut shaft and keeps the 0-ring seal in
place. Without the bushing in place, the 0-ring seal can move and become deformed between
the cast surface and the bolt nut, resulting in a brake fluid leak path. Normal application of the
brakes can lead to an external brake fluid leak that may cause an electrical short of the Motor
Gear Unit components, resulting in the illumination of the red brake warning light in the center of
the dash meter. The brake fluid leak can cause reduced bral<ing performance without warning,
w hich could increase the risk of crash
Q. What will be the corrective action for this voluntary recall campaign?
A Nissan dealers will use a barcode scan tool to scan the VIN and also scan the OR code on both left
and right rear brake calipers. If a caliper serial number is confirmed to be affected, they will
replace it
Q. How long will the corrective action take?
A The inspection and/or remedy could take up to two (2) hours depending on rear caliper serial
number applicability (none, left-rear, right -rear, or both) ident ified in the inspection. The dealer
may require the vehicle for a longer period of time based upon the dealer’s worl< schedule.
Q. When will vehicle owners be notified?
A Nissan will begin sending notifications to owners of all potentially affected vehicles in June 2021,
via US Mail.
Q. Is my vehicle safe to drive?
A If your vehicle is subject to this campaign, you will receive an Owner Notification letter from Nissan,
w hich will provide instructions on how to remedy your vehicle. Affected owners are encouraged
to have their vehicles inspected, and, if necessary, repaired as soon as possible upon notification.
If the red brake warning light in the center of the dash meter, please contact your local Nissan
dealer for immediate inspection and instructions on how to transport your vehicle to the
dealership. If Inspection 1nd1cates rear caliper serial number applicability, rental is available under
the campaign until parts are available.
CAMPAIGN ID: PC804 | Original Document
Q. Is there anything owners can do to mitigate this condition?
A No.
Q. Are parts readily available?
A Parts are currently on restriction. If inspection results indicate that parts replacement is
necessary, dealers may place orders for parts.
Q. Will a rental vehicle be provided while the dealer is servicing the vehicle?
A Yes. If inspection indicates rear caliper serial number applicability, rental is available upon
customer request, while parts are on order.
Contact the Warranty claims call center 7-800-258-7008 Option 7, if additional
expense is required. Please refer to the Goodwill Rental Guidelines in the APRM for
detailed information regarding application of rental reimbursement
Q. Is towing covered for vehicles outside of warranty that are no longer eligible for Nissan
Roadside Assistance?
A Yes, the campaign will cover the towing costs for affected vehicles that are no longer eligible for
Roadside Assistance (out of warranty):
Towin
Contact the Warranty claims call center 7-800-258-7008 Option 7, if additional
expense is required.
Q. Is there any charge for the repair?
A No. The remedy, once available, will be performed for the customer free of charge for parts and
labor.
Q. Will I have to take my vehicle back to the selling dealer to have the service performed?
A No, any authorized Nissan dealer is able to perform the recall campaign.
For Consumer Affairs: Please inform us of the dealer where you would like to have the corrective
action completed
CAMPAIGN ID: PC804 | Original Document
Q. I have lost confidence in the vehicle. Will Nissan replace or repurchase the vehicle?
A The remedy, once available, will fully correct this condition. As the condition will be corrected,
there is no basis for repurchasing or replacing your vehicle.
Q. What model year vehicles are involved?
A Certain Model Year 2021 Nissan Rogue vehicles manufactured in the Smyrna, TN plant from
January 9, 2021 to February 24, 2021.
Q. Are you experiencing this condition on any other Nissan (or INFINITI
) models?
A No.
Revision History:
*******************************************************************************************************************
April 22, 2021
Mr. Jeff Giuseppe
Associate Administrator for Enforcement
National Highway Traffic Safety Administration
Attn: Recall Management Division (NVS-215)
Room W48-302
1200 New Jersey Avenue, SE
Washington, D.C. 20590
Dear Mr. Giuseppe:
We are transmitting the enclosed Defect Information Report in accordance with 49
CFR Part 573. A voluntary recall campaign will be initiated and your office provided
with the notices.
Very truly,
Derek Latta
Manager,
Technical Compliance
Encl.
Nissan North America, Inc.
One Nissan Way
Franklin, TN 37067
Mailing Address:
PO Box 685001
Franklin, TN 37068
DEFECT INFORMATION REPORT
1. Manufacturer:
Nissan North America, Inc., Smyrna Plant
Manufacturer of the subject equipment:
ADVICS Manufacturing
1784003 Avenida Cazcanes 2210
Parque Industrial Colinas de Lagos
Zip Code: 47515, Lagos de Moreno, Jalisco, México
Ron Bogan
Director of Operation
Email: Ron.Bogan@advics.com
Phone: +1 (812)244-9695
2. Vehicles Potentially Involved:
Certain Model Year 2021 Nissan Rogue vehicles manufactured in the Smyrna, TN
plant from January 9, 2021 to February 24, 2021.
Based on production records, this issue is unique to Model Year 2021 Nissan
Rogue vehicles manufactured during the timeframe that the technician error
occurred.
ADVICS also assembles brake calipers for upcoming MY2022 Nissan Pathfinder
and MY2022 INFINITI QX60 vehicles. Because these new models are currently in
production trials, all new model suspect parts were collected prior to outflow. No
other Nissan or INFINITI
vehicles are affected.
The name, description and part number of the subject components are below:
Part Name Part Description Part
Number(s)
Caliper Assy Disc Brake W/EPB (RH) Right Hand Brake Caliper
Assembly
44000-6RA0C
Caliper Assy Disc Brake W/EPB (LH) Left Hand Brake Caliper
Assembly
44010-6RA0C
3. Total Number of Vehicles Potentially Involved:
Approximately 14,054 Nissan Rogue vehicles may be affected.
4. Percentage of Vehicles Estimated to Actually Contain the Defect:
Approximately 0.37%
5. Description of the Defect:
Due to a manufacturing error at the supplier (ADVICS), certain Rogue vehicles
may be missing an internal bushing in the rear left and/or right brake caliper
assembly. A technician at the supplier did not initiate the automatic cycle for
inserting the bushing in production. The Programmable Logic Controller (PLC)
did not detect the missing bushing because the process verification logic had
been inadvertently deleted due to a 4M change. As a result, the brake caliper
parts continued through the production line without the bushing inserted.
The brake caliper bushing serves as a guide for the bolt nut shaft and keeps the
O-ring seal in place. Without the bushing in place, the O-ring seal can move and
become deformed in-between the cast surface and the bolt nut, resulting in a
brake fluid leak path. Normal application of the brakes can lead to an external
brake fluid leak that may cause an electrical short of the Motor Gear Unit
components, resulting in a dash warning light. The brake fluid leak can cause
reduced braking performance without warning, which could increase the risk of
crash.
7. Description of Corrective Action:
Dealers will be notified beginning April 23, 2021. Owners of all potentially affected
vehicles will be notified beginning on June 10, 2021, to bring their vehicle to the
dealer for inspection and, if necessary, repair. Dealers will use a barcode scanner
to scan the VIN and also scan the QR code on both left and right rear brake
calipers. If the caliper serial number is confirmed to be affected, they will replace
it.
Nissan will not include a statement in the Part 577 owner notification concerning
reimbursement for the cost of obtaining a pre-notification remedy for the subject
vehicles because they are still under warranty.
8. Copy of Notices:
Copies of all notices will be provided to NHTSA as they become available.
SEOCONTENT-END
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
NISSAN![]() | ROGUE | 2021 |
12 Associated Documents
Manufacturer Notices(to Dealers,etc) – Nissan PC804 2021 Rogue Rear Brake Caliper Inspection – Dealer Announcement – VSRC
RCMN-21V286-2890.pdf 1292.103KB
Recall Acknowledgement
RCAK-21V286-7546.pdf 645.207KB
Defect Notice 573 Report
RCLRPT-21V286-6911.PDF 214.668KB
Remedy Instructions and TSB
RCRIT-21V286-6689.pdf 1707.114KB
Recall Quarterly Report #1, 2021-2
RCLQRT-21V286-5959.PDF 211.146KB
April 22, 2021 DEFECT INFORMATION REPORT
RMISC-21V286-5325.pdf 44.866KB
Remedy Instructions and TSB
RCRIT-21V286-5234.pdf 1707.378KB
Remedy Instructions and TSB
RCRIT-21V286-0908.pdf 1705.129KB
ISSUED Owner Notification Letter(Part 577)
RCONL-21V286-4136.pdf 54.647KB
Recall Reminder In-Vehicle Message
RMISC-21V286-6253.pdf 559.546KB
Recall Quarterly Report #2, 2021-3
RCLQRT-21V286-1833.PDF 211.247KB
Recall Quarterly Report #3, 2021-4
RCLQRT-21V286-0207.PDF 211.333KB
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- PREMIUM QUALITY: The brake tools is made of carbon steel, featuring high strength and resistance to deformation. And the handle has blue cushion, skid resistance and feel good, will not hurt your hand while using.
- 360° RATCHETING: The ratchet technology gives a full 360 degree swing, making brake caliper tool easy to position and use from any direction without causing fatigue to your hands due to constant pressing.
- APPLICATION: Brake caliper compression tool is suitable for disc brake system with twin and quad pistons fixed calipers, or single and twin pistons floating calipers. This item is for disc barke, not for drum brake.
- EASY TO USE: Swing the handle of the caliper piston compressor tool to expand and retract the spreading plates, and the positive and negative regulation is realized by flipping the reversing switch in the ratchet.
- 2 BRAKE CALIPER HOOKS: Included are 2 brake caliper hooks for hanging brake calipers, brake hoses, and other components. If you are not 100% satisfied, please feel free to contact with us, we will find a solution together and make it a great shopping experience.
- Ideal for 4 wheel drive cars/trucks
- Includes left and right handed thrust bolt assemblies
- The kit includes 18 adapters which fit a variety of modern car brands
- 24Pc kits rotates piston back into caliper for fitting of new brake shoes and pads
- Storage case and a pair of gloves included.
- 【Fit for Disc Brake】 The brake caliper press tool is equipped with two groups of push boards: 7.01x2.36 inches and 4.53x2.17 inches, Suitable for most single and twin pistons floating calipers, twin and quad pistons fixed calipers or some sextuplet pistons fixed calipers (Just make sure the piston calipers space can accommodate the spreader)
- 【Working Principle】The spreader can spreading to push the boards or retracting when finished it. (Ajust by the switch). In expanded mode, the centrally located ratchet screw creates uniform thrust to the push boards that can quickly push several pistons in the caliper at the same time. Effectively save energy and greatly improve efficiency.
- 【How to use】Make the push boards both sides Centralized Alignment the pistons, let both sides of the push boards be forced at the same time (press both sides to assist in starting until push boards press the pistons), swing the handle until the push boards press the pistons to the suitable position, last, ajust the switch, retract the boards to remove the spreader.
- 【Size Reference】Two groups of push boards size: 7.01x2.36 inches and 4.53x2.17 inches; Telescopic range: fully retracted: 1.88”, fully expanded: 3.03”.
- Six - Months Customer Service for Five Bananas Brake Caliper Tool. Pls email us first when you have any problem, we promise will provide the best solutions.
- COMPLETE SET: Orion Motor Tech's 10 pc. brake tool kit includes all the necessary accessories for servicing your drum brakes: pliers, installers, removers, compressors, retainers, hooks, and standard, angled, and mini adjustment spoons
- PREMIUM MATERIAL: The metallic components are made of structural-grade 45# steel to offer good ductility as well as outstanding strength, durability, and longevity; black oxide and chromate coatings ensure all parts are wear and corrosion resistant
- STURDY HANDLES: The 4 brake spring tools feature reinforced ergonomic handles to save you time and spare you effort and aggravation during use
- CUSTOM CASE: The rugged blow-molded case keeps everything well organized and easy to store or transport between jobs
- WIDE APPLICATION: This brake tool set is designed to fit hundreds of domestic and import vehicle makes and models in the market, covering your automotive servicing needs
- 【High Quality】: Made of 45# steel, long service life, high hardness, not easy to deformation. It has been wrought by fine work and is more resistant to impact and wear than ordinary steel. If you want to change your brake pads, this is a must.
- 【Easy to Operate】: The retracting tool for the rear brake pads of the car is easy to use, and the retracting piston is available on the left and right screw piston calipers, so you can operate it easily. It made things quick, easy and painless.
- 【Size】: Screw size is 5.4*3.7in, top piece size is 3.5*1.8in, please confirm the size before purchase. If you just started using it, it's a bit time consuming, please don't rush it.
- 【Practical and Efficient】: Brake caliper piston winding tool, used to install brake pads of domestic and imported cars and trucks with return air piston calipers.
- 【Applicable】: This handle set brake caliper winding tool is ideal for removing or installing press fittings such as ball joints, universal joints, automotive brake fixing pins, etc.
- Remove & Install Shoe Return Springs on Most Drum Brakes
- Socket End Removes Spring from Anchor Stud
- Notched End Installs Spring on Anchor
- Rust Resistant
- Chrome Plated
- Effortless Brake Pad Replacement: Simplify brake pad changing like never before with Orion Motor Tech's brake pad spreader tool! Quickly compress inner brake pads and reset pistons for easy pad replacement
- Smooth & Secure Operation: Experience smooth operation with the 0.4" thick solid steel rod featuring precision threading, while the ergonomic knob provides nonslip performance for seamless compression
- Even Compression: This swivel-designed brake caliper compression tool features a large contact surface, ensuring easy compression & damage-free performance for your brake maintenance tasks
- One for All Your Needs: Whether you're working on cars or light trucks, this brake piston compressor tool seamlessly fits a wide range of vehicles, ensuring broad compatibility for all your brake pad changing needs
- Built to Withstand Tough Use: Constructed from high quality structural steel, this brake caliper compression tool offers outstanding strength, and the electrophoretic coating provides long-lasting corrosion resistance
- Material: our brake caliper hangers are made of 1/4 inch durable steel, with sturdy construction, not easy to break.
- Package : 2pcs brake caliper hangers with rubber tips,which are suitable for a variety of automotive work, such as tasks related to brakes, wheel bearings, axle shafts and suspension servicing .
- Rubber tips: each brake caliper hanger features a rubber coated tip at each end of the hook, which can effectively prevent the scratching of your painted suspension components, hold your brake caliper safely, and reducing the possible damage to brake hoses .
- Use Of dedicated tool makes repair jobs quicker for added productivity .
- Easy to find: each brake caliper hanger is powder coated in yellow, bright color is easy for you to find when you need them, and never worry about misplacing these brake caliper hooks or forgetting them on a car again.
- 【Compatible with】: The brake caliper tool compresses brake pistons simultaneously, works well on most cars and light trucks brake calipers.(PS:We are suitable for disc brake, not for drum brake, please confirm before Purchsing).
- 【Take No Time at All】: Squeeze the compression tool handle until the plunger contacts the inboard brake pad, continue squeezing to compress all pistons. Makes brake piston pad replacement a simple job.
- 【Effortless to Use】: Compared with the knob handle and swing handle, the squeezing handle can easily adjust and reduce the hand pressure and fatigue during the use process.
- 【Lasting and Reliable】: Caliper compressor is made of high quality metal material for strength, durability and resistance to corrosion, ensuring performance for long-term repetitive work.
- 【Highly Recommended】: No matter if you are a beginner or a pro, the spreader allows you to change brakes quickly and easily. If you are a professional mechanic / amateur racer / auto technician / track junkies, then this brake caliper tool will surprise and satisfy you more than others.
Last update on 2025-04-17 / Affiliate links / Images from Amazon Product Advertising API
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