RT049 & RT050 – Seat Belt Locking Retractor Malfunction/FMVSS 208 – 2021 Nissan Rogue Sport

July 21, 2021 NHTSA CAMPAIGN NUMBER: 21V555000

Seat Belt Locking Retractor Malfunction/FMVSS 208

A seat belt retractor that does not function as intended can increase the risk of injury during a crash.

 

NHTSA Campaign Number: 21V555

Manufacturer NissaneBay logo North America, Inc.

Components SEAT BELTS

Potential Number of Units Affected 4,083

 

Summary

NissaneBay logo North America, Inc. (NissaneBay logo) is recalling certain 2021 Rogue Sport vehicles. The seat belt automatic locking retractor (ALR) may deactivate early, reducing the protection offered to an installed child seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, “Occupant Crash Protection.”

 

Remedy

Dealers will replace the front passenger seat belt and as necessary both outer rear seat belts, free of charge. Owner notification letters were mailed on September 14, 2021. Owners may contact NissaneBay logo customer service at 1-800-867-7669. NissaneBay logo’s number for this recall is RT049 & RT050.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Nissan has a Recall

 


 

Affected Models/Years: Affected Population: Dealer Inventory: SERVICE COMM Activation date:Stop Sale  In Effect
2021 Rogue Sport (J11)4,083120 July 23, 2021YES

 

***** Campaign Summary *****

NissaneBay logo is committed to the safety and security of our customers and their passengers.  NissaneBay logo has notified the National Highway Traffic Safety Administration (NHTSA) and Transport Canada that it is recalling certain MY2021 NissaneBay logo Rogue Sport and MY21 Qashqai vehicles in the US and Canada to address a concern with the Automatic Locking Retractor (ALR) function of the vehicle’s passenger seatbelt retractor assemblies.

Due to a supplier manufacturing concern that has since been corrected, the affected seat belt assemblies may not comply with S7.1.1.5 of FMVSS No. 208; Occupant crash protection.  In order to secure certain child seats using only the seat belt, the seat belt must be put in Automatic Locking Retractor (ALR) mode to remove extra seat belt slack.  The lever inside affected seat belts may unintentionally switch from ALR mode to Emergency Locking Retractor (ELR) mode, which could allow the seat belt to become loose.  If the vehicle owner uses the seat belt to secure the child restraint seat and the seat belt should become loose, there is increased risk of injury in a crash or sudden stop.

On some affected vehicles, dealers will replace the front passenger seatbelt and, on other affected vehicles, dealers will replace the front passenger and both outer rear seatbelts.

Affected vehicles are subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer.

 

***** Release Schedule *****

Parts  

  • The following parts have been placed on parts restriction. Dealers may place an SVC order for the parts listed below via DBS beginning October 8, 2021. Orders will be fulfilled in the order they were received.
Part Number Description Quantity 
86884-6MR0ABelt Assy – Frt Pass Retractor Assy1
88884-6MR2ABelt Assy – Rear Retractor Assy2

 

Repair

 

Owner Notification

NissaneBay logo will begin sending notifications to owners of all potentially affected vehicles in September 2021 via U.S. Mail.

 


Frequently Asked Questions (FAQ):

 

Is this a Stop Sale?

Yes.

 

Is this a recall?

Yes.

 

What is the reason for this recall?

Due to a supplier manufacturing concern that has since been corrected, the affected seat belt assemblies may not comply with S7.1.1.5 of FMVSS No. 208; Occupant crash protection. In order to secure certain child seats using only the seat belt, the seat belt must be put in Automatic Locking Retractor (ALR) mode to remove extra seat belt slack.  The lever inside affected seat belts may unintentionally switch from ALR mode to Emergency Locking Retractor (ELR) mode, which could allow the seat belt to become loose.

 

What is the possible effect of the condition?

If the vehicle owner uses the seat belt to secure the child restraint seat and the seat belt should become loose, there is increased risk of injury in a crash or sudden stop.

 

What will be the corrective action for this voluntary recall campaign?

On some affected vehicles, NissaneBay logo dealers will replace the front passenger seatbelt and, on other affected vehicles, dealers will replace the front passenger and both outer rear seatbelts.

 

How long will the corrective action take?

This service, which is conducted at no charge to you for parts and labor, could take up to two (2) hours to complete. However, your NissaneBay logo dealer may require the vehicle for a longer period of time based upon their work schedule.

 

When will vehicle owners be notified?

NissaneBay logo will begin sending notifications to owners of all potentially affected vehicles in September 2021, via U.S. Mail.

 

Is my vehicle safe to drive?

If you are using, or will install, a child seat using the seat belt Automatic Locking Retractor (ALR) mode, contact your local NissaneBay logo dealer for immediate replacement before using the child seat.

 

Is there anything owners can do to mitigate this condition?

No.

 

Are parts readily available?

Parts are currently on restriction and may be ordered via DBS.

 

Will a rental vehicle be provided while the dealer is servicing the vehicle?

Please consult your dealer for alternate transportation availability while your vehicle is being serviced. Rental is available upon customer request, while parts are on order.

EXPENSE CODEDESCRIPTIONAMOUNT
502 Rental Expense $120 (Max)
Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required. Please refer to the Goodwill Rental Guidelines in the APRM for detailed information regarding application of rental reimbursement.

 

 

Is there any charge for the repair?

No. The remedy will be performed for the customer free of charge for parts and labor.

 

Will I have to take my vehicle back to the selling dealer to have the service performed?

No, any authorized NissaneBay logo dealer is able to perform the recall campaign.

For Consumer Affairs: Please inform us of the dealer where you would like to have the corrective action completed.

 

I have lost confidence in the vehicle. Will NissaneBay logo replace or repurchase the vehicle?

The remedy will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle.

 

What model year vehicles are involved?

Certain Model Year 2021 NissaneBay logo Rogue Sport and Model Year 2021 NissaneBay logo Qashqai vehicles manufactured from February 24, 2021 to March 15, 2021 at the Kyushu, Japan plant are affected.

 

Are you experiencing this condition on any other NissaneBay logo (or INFINITIeBay logo) models?

No.

 


NONCOMPLIANCE INFORMATION REPORT

 

  1. Manufacturer:

NissaneBay logo Motor Kyushu Co., Ltd. (NMK)

 

The seat belt assembly supplier is:

Autoliv, Inc. (Autoliv)
Klarabergsviadukten 70, World Trade Center
Stockholm, Sweden 00 28326

 

Maryann Perttunen
Vice President Legal
Email: [email protected]
Phone number: (248) 276-0713

 

For additional details on the equipment manufacturer, please see Autoliv Noncompliance Information Report filed on June 14, 2021.

 

  1. Vehicles Potentially Involved:

Certain Model Year 2021 NissaneBay logo Rogue Sport vehicles manufactured from February 24, 2021 to March 15, 2021.  Based on supplier production records, the subject seat belt assemblies (described in section 5 below) are installed in MY21 NissaneBay logo Rogue Sport vehicles produced at the NMK plant during the specified time period.

 

The name, description and part number of the subject component is below:

Part Number Part Name Part Description
868846MR0ABELT ASSY-TONGUE,PRETENSIONER FRONT RHFront Right-Hand Seat Belt Assembly
888846MR2ABELT ASSY- TONGUE,PRETENSIONER REARRear Seat Belt Assembly

 

  1. Total Number of Vehicles Potentially Involved:

Approximately 4,083 NissaneBay logo Rogue Sport vehicles may be affected

 

  1. Percentage of Vehicles Estimated to Actually Contain the Noncompliance:

4.1%

 

  1. Description of the Noncompliance:

According to Autoliv, the affected seat belt assemblies may not comply with S7.1.1.5 of FMVSS 208; Occupant crash protection.  The affected Rogue Sport vehicles may be equipped with the subject seat belt assemblies.  In order to secure certain child seats using only the seat belt, the seat belt must be put in Automatic Locking Retractor (ALR) mode to remove extra seat belt slack.  Due to a subcomponent supplier manufacturing issue, the ALR lever inside affected seat belts may unintentionally deactivate early and switch to Emergency Locking Retractor (ELR) mode; which could allow the seat belt to become loose.  If the vehicle owner uses an affected seat belt to secure a child restraint seat and the seat belt should become loose, there is increased risk of injury in the event of a sudden stop or crash.

 

Please see Autoliv Noncompliance Information Report filed on June 14, 2021 for additional information.

 

  1. Basis for Determination of the Existence of a Noncompliance

On April 7, 2021, NMK discovered performance issues with the ALR function on certain seat belts on specific Rogue Sport vehicles at the Kyushu, Japan plant.

 

April 2021 – NissaneBay logo and the seat belt assembly supplier (Autoliv) began an investigation into the issue.  Specifically, NissaneBay logo initiated a plant audit and conducted pre-delivery modifications on vehicles.

 

May 2021 – NissaneBay logo met multiple times with Autoliv to evaluate the issue.  NissaneBay logo also reviewed the supplier’s investigation and evaluated the scope of potentially affected seat belt assemblies.  NissaneBay logo was also notified by Autoliv that they initiated a safety assessment.  Subsequently, it was determined that a subcomponent supplier manufacturing issue could cause the ALR lever inside the affected seatbelts to unintentionally deactivate early, and switch to ELR mode.

 

On June 7, 2021, Autoliv determined that a non-compliance could not be ruled out for affected seat belts.

 

On June 14, 2021, Autoliv submitted a Noncompliance Information Report concerning the subject seat belt assemblies and subsequently provided additional information concerning the potentially affected seat belts shipped to NissaneBay logoNissaneBay logo then identified the production period of potentially affected vehicles based on the information provided by Autoliv.

 

July 15, 2021 – Based on the foregoing, NissaneBay logo decided to conduct a noncompliance recall to remedy affected vehicles.  NissaneBay logo is not aware of any claims or injuries related to this condition.

 

  1. Description of Corrective Action:

NissaneBay logo will notify all owners of potentially affected vehicles beginning September 14, 2021.   Dealers will be notified July 23, 2021.  On certain vehicles, Dealers will replace the front passenger seatbelt and, on other affected vehicles, dealers will replace the front passenger and both outer rear seatbelts.

 

We will not include a statement in the Part 577 owner notification concerning reimbursement for the cost of obtaining a pre-notification remedy as the subject vehicles are under warranty.

 

  1. Copy of Notices:

Copies of all notices will be provided to NHTSA as they become available.

 



1 Affected Product

Vehicle

MAKEMODELYEAR
NISSANeBay logoROGUE SPORT2021

 


10 Associated Documents

Remedy Instructions and TSB

RCRIT-21V555-4521.pdf 884.45KB

 


Remedy Instructions and TSB

RCRIT-21V555-4484.pdf 1090.498KB

 


Recall Acknowledgement

RCAK-21V555-5610.pdf 702.322KB

 


July 22, 2021 NONCOMPLIANCE INFORMATION REPORT

RMISC-21V555-9932.pdf 66.045KB

 


Noncompliance Notice 573 Report

RCLRPT-21V555-5217.PDF 214.703KB

 


Manufacturer Notices(to Dealers,etc) – NissaneBay logo RT049_RT050 2021 Rogue Sport Passenger Seatbelt Replacement – NCIR – Dealer Announcement

RCMN-21V555-8167.pdf 184.631KB

 


ISSUED Owner Notification Letter(Part 577)

RCONL-21V555-1761.pdf 73.821KB

 


Manufacturer Notices(to Dealers,etc) – NissaneBay logo REVISION 1 RT049_RT050 2021 Rogue Sport Passenger Seatbelt Replacement – NCIR – Dealer Announcement

RCMN-21V555-9053.pdf 207.069KB

 


Recall Quarterly Report #1, 2021-3

RCLQRT-21V555-9804.PDF 211.152KB

 


Recall Quarterly Report #2, 2021-4

RCLQRT-21V555-7690.PDF 211.258KB

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V555&docType=RCL

 


 

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