Voluntary Safety Recall Campaign 2020 Nissan Murano; Transverse Link Inspection And Replacement

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Classification: Reference: Date:
FA21-003 NTB21-022 March 11, 2021

 

VOLUNTARY SAFETY RECALL CAMPAIGN 

2020 MURANO; TRANSVERSE LINK INSPECTION AND REPLACEMENT

 

CAMPAIGN ID #: PC797

APPLIED VEHICLES: 2020 Murano (Z52)

 

Check Service COMM or Dealer Business Systems (DBS)  National Service History to confirm campaign eligibility.

 

INTRODUCTION

Nissan is conducting this voluntary safety recall campaign, on certain specific model year 2020 Murano vehicles, to inspect and, if necessary, replace the transverse link. This service will be performed at no charge to the customer for parts or labor.

 

IDENTIFICATION NUMBER

Nissan has assigned identification number PC797 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign.

 

DEALER RESPONSIBILITY

It is the dealer’s responsibility to check Service COMM or Dealer Business Systems (DBS) National Service History for the campaign status on each vehicle falling within the range of this voluntary safety recall which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in a dealer’s inventory.  Federal law requires that new vehicles in dealer inventory which are the subject of a safety recall must be corrected prior to sale.  Failure to do so can result in civil penalties by the National Highway Traffic Safety Administration.  While federal law applies only to new vehicles, Nissan strongly encourages dealers to correct any used vehicles in their inventory before they are retailed.

 

SERVICE PROCEDURE

 

  1. Place the vehicle on a suitable lift.

 

  1. Remove both front wheel and tire assemblies from the vehicle.

 

  1. Locate the driver side and passenger side transverse (TV) link (Figure 3).

 

  1. Locate the 3-digit Forging Lot Code on the top side of the driver side and passenger side TV link (Figure 4 and Figure 5).

 

HINT: Use of a light source (flashlight) may be required to see the Forging Lot Code.

 

  • Are the first 2 digits of the Forging Lot Code one of the following listed below?

 

    • Driver Side: GF
    • Passenger Side: GH or GL
      • YES: Continue to step 5 to replace the affected TV link(s).
      • NO: Do NOT replace the TV link(s). Skip to step 6 on page 4 to install the wheel and tire assemblies.

 

  1. Replace the TV link(s).

 

  • For TV link replacement, refer to the ESM section below.

 

  • SUSPENSION > FRONT SUSPENSION > REMOVAL AND INSTALLATION > TRANSVERSE LINK > Removal and Installation.

 

 

  1. Reinstall the wheel and tire assemblies.

 

  • Wheel nut torque: 113 Nꞏm (12 kg-m, 83 ft-lb)

 

  1. Remove the vehicle from the lift.

 

  • If TV link(s) were replaced, perform an alignment on the vehicle.

 

  • If a TV link was not replaced, an alignment is not required. Proceed to CLAIMS INFORMATION on the next page.

 

PARTS INFORMATION

DESCRIPTION PART NUMBER QUANTITY
LINK COMPL – TRANSVERSE, RH (Passenger Side TV Link) 54500-5AA0C 1  (if needed)
LINK COMPL – TRANSVERSE, LH

(Driver Side TV Link)

54501-5AA0C 1  (if needed)
NUT 54588-JA060 2 per side

(4 max, if needed)

NUT – KNUCKLE SPINDLE 40262-JA000 1 per side

(2 max, if needed)

NUT – HEX 40262-2Y00A 1 per side

(2 max, if needed)

PIN – COTTER 40073-0L700 1 per side

(2 max, if needed)

 

 

 

 

 

 

 

CLAIMS INFORMATION

Submit a “CM” line claim using the following claims coding:

CAMPAIGN (“CM”) ID DESCRIPTION OP CODE FRT
PC797 Inspect Driver Side and Passenger Side TV links (OK Condition) PC7970 0.4 hr
Inspect Driver Side and Passenger Side

TV links and replace 1 TV link  (includes alignment)

PC7971 1.8 hrs
Inspect Driver Side and Passenger Side

TV links and replace both TV links  (includes alignment)

PC7972 2.4 hrs

 

AMENDMENT HISTORY

PUBLISHED DATE REFERENCE DESCRIPTION
March 11, 2021 NTB21-022 Original bulletin published

 


Remedy Instructions and TSB

RCRIT-21V170-6559.pdf 822.853KB

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