Continental Procontact TX Tire Inspection – 2020 Nissan Altima

Technical Bulletin

RECALL CAMPAIGN BULLETIN

 

Classification:	Reference:	Date:
WT20-002	NTB20-078a	December 16, 2020

 

VOLUNTARY SAFETY RECALL CAMPAIGN 

2020 ALTIMA; CONTINENTAL PROCONTACT TX TIRE INSPECTION

 

CAMPAIGN ID #:	PC764
APPLIED VEHICLES:	2020 Altima (L34) – S Grade

 

Check Service COMM or Dealer Business Systems (DBS)  National Service History to confirm campaign eligibility.

 

INTRODUCTION

Nissan is conducting this voluntary safety recall campaign, on certain specific model year 2020 S Grade Altima’s with Continental ProContact TX tires, size 215/60R16 H, to inspect all four tires and, if necessary, replace the tires that match the inspection result criteria. This service will be performed at no charge to the customer for parts or labor.

 

IDENTIFICATION NUMBER

Nissan has assigned identification number PC764 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign.

 

DEALER RESPONSIBILITY

It is the dealer’s responsibility to check Service COMM or Dealer Business Systems (DBS) National Service History for the campaign status on each vehicle falling within the range of this voluntary safety recall which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in a dealer’s inventory.  Federal law requires that new vehicles in dealer inventory which are the subject of a safety recall must be corrected prior to sale.  Failure to do so can result in civil penalties by the National Highway Traffic Safety Administration.  While federal law applies only to new vehicles, Nissan strongly encourages dealers to correct any used vehicles in their inventory before they are retailed.

 

SERVICE PROCEDURE

1. Locate and identify the DOT Week Code of each tire (Figure 1 and Figure 2).

 

•  If the DOT Week Code is 3320, proceed to step 2.

 

• If the DOT Week Code is not 3320, the inspection result is OK and the vehicle may be released.

 

2. Locate and identify the tire mold ID of each tire (Figure 3 and Figure 4).

 

NOTE: Some tire mold numbers have a “S-“ and some mold numbers do not. Tire mold numbers without an “S-“ will show the number 228723 (Figure 5).

 

• If the tire mold ID is S-419149 and the DOT Week Code is 3320, proceed to step 3 on page 3.

 

• If the tire mold ID is not S-419149, the inspection result is OK and the vehicle may be released.

 

3. Replace each tire that has DOT Week Code 3320 and Mold ID S-419149 on the side of it.

 

• For tire replacement, refer to the Electronic Service Manual, section SUSPENSION > ROAD WHEELS & TIRES > REMOVAL AND INSTALLATION > WHEEL AND TIRE.

 

• Wheel nut torque: 113 Nꞏm (12 kg-m, 83 ft-lb.)

 

4. Using a 1/2” drill bit, drill two holes through the sidewall of the removed tire(s) and dispose of the tire(s) per local regulations.

 

5. Return the removed tire(s) using the shipping forms on pages 5 and 6.

 

PARTS INFORMATION

DESCRIPTION	PART NUMBER	QUANTITY
Replacement Tire (1)	OETIR-03035	As needed

 

(1)     Order this item through the Nissan Maintenance Advantage program: Phone  877-NIS-NMA1 (877-647-6621). Website order via link on the dealer portal; www.NNAnet.com and click on the “Maintenance Advantage-Tire/Battery/Chemical” link.

 

NOTE:

• Return all tires to Nissan North America Inc. using (only) YRC shipping documents found on pages 5 and 6.

• Label each individual tire with a shipping label containing the information below.

• • VIN #

• • Part #

• • Dealer Code

• • RO Date

• Return all tires within ten (10) calendar days of claim payment.

• For questions, use the contact information below.

• • Email Address: nnawarrantypartsreturn@nissan-usa.com

 

EXPENSE CODE

EXPENSE CODE *	DESCRIPTION	MAX AMOUNT
812	Replacement Tire	$800.00

 

*Use this expense code for tire(s) reimbursement. DO NOT claim the Dealer Tire part number on the claim. This expense code should only be used when the replacement tire(s) is replaced.

 

NOTE: MAX AMOUNT includes local and state tax as well as disposal fees.

 

CLAIMS INFORMATION

Submit a “CM” line claim using the following claims coding:

CAMPAIGN (“CM”) ID	DESCRIPTION	OP CODE	FRT
PC764	Inspect Four (4) Tires	PC7640	0.2
	Inspect Four (4) Tires and  Replace One (1) Tire	PC7641	0.7
	Inspect Four (4) Tires and  Replace Two (2) Tires	PC7642	1.0
	Inspect Four (4) Tires and  Replace Three (3) Tires	PC7643	1.3
	Inspect Four (4) Tires and  Replace Four (4) Tires	PC7644	1.6

 

AMENDMENT HISTORY

PUBLISHED DATE	REFERENCE	DESCRIPTION
November 5, 2020	NTB20-078	Original bulletin published
December 16, 2020	NTB20-078a	SERVICE PROCEDURE revised. PARTS INFORMATION updated. YRC shipping documents added.

 

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Remedy Instructions and TSB

NTB20-078a
December 16, 2020

RCRIT-20V685-7845.pdf 1605.88KB

 

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Remedy Instructions and TSB

NTB20-078
November 5, 2020

RCRIT-20V685-7293.pdf 617.387KB

 

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V685&docType=RCL

 

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