R22A2 – Hood Latch – 2013-2016 Nissan Pathfinder

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June 13, 2022 NHTSA CAMPAIGN NUMBER: 22V420000

Malfunctioning Hood Latch

An unsecured hood could unexpectedly open while driving, obstructing the driver’s view, and increasing the risk of a crash.

 

NHTSA Campaign Number: 22V420

Manufacturer Nissan North America, Inc.

Components LATCHES/LOCKS/LINKAGES

Potential Number of Units Affected 322,671

 

Summary

Nissan North America, Inc. (Nissan) is recalling certain 2013-2016 Pathfinder vehicles. On certain Pathfinder vehicles, the secondary hood latch may malfunction and remain in the unlatched, unsecured, position when the hood is closed.

 

Remedy

The remedy is in development. Interim owner notification letters were mailed July 18, 2022. The remedy is expected in Summer 2023. Owners may contact Nissan’s customer service at 1-800-867-7669. Nissan’s number for this recall are R22A2 and R22A3.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Nissan has a Recall

 


Hood Latch
Voluntary Safety Recall Campaign

Reference: R22A2
Date: June 24, 2022

 

Affected Models/Years: Affected Population: Dealer Inventory: SERVICE COMM Activation date: Stop Sale  In Effect
2013-2016 Pathfinder (R52) 282,671 NA June 24, 2022 YES

 

***** Campaign Summary *****

Nissan is committed to the safety and security of our customers and their passengers.  Nissan has notified the National Highway Traffic Safety Administration (NHTSA) and Transport Canada that it is recalling certain specific MY2013-2016 Nissan Pathfinder vehicles to address a hood opening while driving issue.

On certain Pathfinder vehicles, dust and dirt contamination may accumulate on and around the secondary latch release lever pivot joint.  Over time, the build-up of contamination, combined with a lack of proper inspection and maintenance of the secondary latch release lever (as described in the Owner’s Manual), can create mechanical binding that could cause the latch to remain in the open position after it has been disengaged.  In addition, this contamination can scratch the secondary latch’s protective anticorrosion coating, allowing corrosion of the bare metal in the pivot joint.

The secondary latch release lever actuates the secondary hood latch.  In such cases where the secondary hood latch remains in the open position, if the primary hood latch is inadvertently released or the hood is not closed properly after engine service, the secondary latch may not hold the hood closed, as designed, while the vehicle is in motion.  If this condition occurs, the hood may open without warning and obstruct the driver’s forward view, increasing the risk of crash.

Nissan will mail affected owners an Interim Owner Letter that will instruct the owners how to properly inspect the hood lock and the secondary latch for proper working condition (no sticking). If the hood lock and secondary latch move freely, the owner can clean and lubricate the hood lock and secondary latch per the Owner’s Manual general maintenance requirements in Section 8 “Maintenance and DIY”, or they may bring their vehicle to a dealer to perform the maintenance free of charge.

If the hood lock and/or secondary latch does not move freely, the customer will be instructed to take their vehicle to a Nissan dealer. The dealer will inspect the hood lock and the secondary latch and, if functioning properly, clean and condition by applying lubricant.  If either of these components do not function properly, the hood lock and/or secondary latch will be replaced.

 

Nissan is developing a final remedy.  Once the final remedy is available, owners will receive a second owner notification letter instructing them to bring their vehicle to an authorized Nissan dealer to have the final remedy work completed at no cost to the owner.

 

***** Release Schedule *****

Parts

If inspection results indicate that parts replacement is needed, parts are on restriction and may be ordered through DBS.

Part Number Description Quantity 
65601-3JA1A Hood  Lock Assembly 1 (If needed)
65603-9UA0A Crank-Bell, Hood Lock (Secondary Latch) 1  (If needed)

 

NOTE: Parts replaced under this activity will be collected through the Nissan Part Return Program. It is important for dealers to fasten together all parts replaced for each specific vehicle. If a Part Return Required Notification is received by the dealer, it is important for dealers to return parts applicable specifically to the VIN and repair order identified.

 

Repair

 

Owner Notification

Owners of affected vehicles are being mailed interim notification letters August 2022. The notice will remind owners of proper hood latch inspection and maintenance as outlined in the owner’s manual.

Once the final remedy is available, owners will receive a second notification letter instructing them to bring their vehicle to an authorized Nissan dealer to have the final remedy work completed at no cost to the owner.

 


Frequently Asked Questions (FAQ):

 

Q. Is this a Safety recall?

Yes.

 

Q. Is this a Stop Sale?

Yes.

 

Q. What is the reason for the Voluntary Safety Recall?

Dust or dirt contamination may accumulate around the secondary latch lever pivot joint. This build-up of contamination can cause the lever to stick or seize. This same contamination build up can scratch the secondary latch’s protective coating allowing corrosion of bare metal in the pivot joint.

 

Q. What is the possible effect of this condition?

The secondary latch lever actuates the secondary hood latch. In such cases where the secondary latch remains in the open position, if the primary hood latch is inadvertently released or the hood is not closed properly after engine service, the secondary latch may not hold the hood closed, as designed, while the vehicle is in motion.  If this condition occurs, the hood may open without warning and obstruct the driver’s forward view, increasing the risk of crash.

 

Q. What will be the corrective action for this voluntary recall campaign?

As part of an interim remedy, owners will be instructed to inspect the hood lock and secondary latch for proper working condition, and if no sticking is found, to clean and lubricate per the Owner’s Manual (Section 8 “Maintenance and DIY”). If customer finds sticking or is concerned, the customer is instructed to bring the vehicle to dealership for inspection.

Dealers will inspect the hood lock and secondary latch for freedom of movement and replace any parts that are found to be sticking.

A final remedy plan is currently under development.  Once the final remedy is available, owners will receive a second notification letter instructing them to bring their vehicle to an authorized Nissan dealer to have the final remedy work completed at no cost to the owner.

 

Q. What if the customer states a concern after they inspect the hood lock assembly per interim owner notification instructions?

The customer should bring their vehicle to an authorized Nissan dealer.

 

Q. How long will the interim inspection and, if necessary, parts replacement take?

The interim inspection and, and if necessary, parts replacement should take approximately one (1) hour to complete. The dealer may require the vehicle for a longer period of time based upon the dealer’s work schedule.

 

Q. When will the final remedy be available?

Nissan is currently developing its final remedy plan. Once the final remedy is available, owners will receive a second notification letter instructing them to bring their vehicle to an authorized Nissan dealer to have the final remedy work completed at no cost to the owner.

 

Q. When will vehicle owners be notified?

Owners of affected vehicles are being mailed interim notifications August 2022. The interim notification will instruct owners how to properly inspect hood lock and secondary latch for proper operation. If the lever moves freely, the owner can clean and condition the hood lock and secondary latch per the Owner’s Manual general maintenance requirements in Section 8 “Maintenance and DIY,” or they may bring their vehicle into a dealer to perform the maintenance free of charge.

If the lever does not move freely, the customer will be instructed to take their vehicle to a Nissan dealer.

Once the final remedy is available, owners will receive a second notification letter instructing them to bring their vehicle to an authorized Nissan dealer to have the final remedy work completed at no cost to the owner.

 

Q. Is my vehicle safe to drive?

If your vehicle is subject to this campaign, you will receive an interim Owner Notification letter with reminders for proper inspection and maintenance of the hood lock and secondary latch as outlined in the owner’s manual. If either is found to be sticking or customer has a concern, ensure your hood is securely closed and bring your vehicle to the nearest dealer for service. Nissan recommends drivers check to ensure the hood is fully closed and latched before driving their vehicle.

 

Q. Is there anything owners can do to mitigate this condition?

Yes.  If your vehicle is subject to this campaign, you will receive an interim Owner Notification letter with reminders for proper hood lock and secondary latch inspection and maintenance as outlined in the owner’s manual. If either is found to be sticking or customer has a concern, ensure your hood is securely closed and bring your vehicle to the nearest dealer for service. Nissan recommends drivers check to ensure the hood is fully closed and latched before driving their vehicle.   

 

Q. Can the customer identify the concern?

The customer may detect the condition if the following situations occur:

  • The hood may flutter or make noise before it opens while driving
  • The IKEY may reflect an error if equipped with remote engine start
  • The customer may observe the hood latch sticking while servicing or inspecting the hood latch assembly.

 

Q. Are parts readily available?

Yes, parts are currently on restriction and may be ordered through DBS.

 

Q. Will a rental vehicle be provided while the dealer is servicing the vehicle?

Please consult your dealer for alternate transportation availability while your vehicle is being serviced. Rental is available upon customer request, while parts are on order.

 

EXPENSE CODE DESCRIPTION AMOUNT
502 Rental Expense $156 (Max)
Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required. Please refer to the Goodwill Rental Guidelines in the APRM for detailed information regarding application of rental reimbursement.

 

Q. Is towing covered for vehicles outside of warranty that are no longer eligible for Nissan Roadside Assistance?

The campaign will cover the towing costs for affected vehicles that have experienced a hood open while driving occurrence.

 

EXPENSE CODE DESCRIPTION AMOUNT
501 Towing $200 (Max)
Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required.

 

Q. Will Nissan Roadside Assistance charge the customer if their vehicle is outside their roadside assistance coverage?

Yes, the customer will be charged. Reimbursement can be submitted via a warranty claim submission

 

Q. Is there any charge for the interim procedure?

No. The interim procedure will be performed for the customer free of charge for parts and labor.

 

Q. Is there any charge for the final repair?

No. The final remedy, once identified, will be performed for the customer free of charge for parts and labor.

 

Q. Will I have to take my vehicle back to the selling dealer to have either service performed?

No, any authorized Nissan dealer is able to perform the service.

For Consumer Affairs: Please inform us of the dealer where you would like to have the service completed.

 

Q. I have lost confidence in the vehicle. Will Nissan replace or repurchase the vehicle?

The final remedy, once identified, will fully correct this condition. As the condition will be corrected and an interim procedure is available, repurchase or replacement of the vehicle will not be necessary.

 

Q. What model year vehicles are involved?

Model Year 2013-2016 Nissan Pathfinder vehicles manufactured in the Smyrna, TN plant from June 20, 2012 to July 27, 2016 are potentially affected.

 

Q. Are you experiencing this condition on any other Nissan (or INFINITI) models?

No. This issue is unique to Model Year 2013-2016 Nissan Pathfinder vehicles due to a combination of the model front end design and anti-corrosion.  This issue does not affect any other Nissan or INFINITI vehicles.

 


 


Description of the Defect:

On certain Pathfinder vehicles, dust and dirt contamination may accumulate on and around the bell crank lever pivot joint.  Over time, the build-up of contamination combined with a lack of proper inspection and maintenance of the bell crank assembly (as described in the Owner’s Manual), can create mechanical binding that could cause the lever to remain in the open position after it has been disengaged.  In addition, this contamination can scratch the bell crank protective anti-corrosion coating, allowing corrosion of the bare metal in the pivot joint.

The bell crank lever actuates the secondary hood latch.  In such cases where the bell crank lever remains in the open position, if the primary hood latch is inadvertently released or the hood is not closed properly after engine service, the secondary hood latch may not hold the hood closed as designed while the vehicle is in motion.  If this condition occurs, the hood may open without warning and obstruct the driver’s forward view, increasing the risk of crash.

 

Description of Corrective Action:

A remedy plan for all affected vehicles is currently under development.  Dealers will be notified on June 24, 2022.  Nissan will mail interim notification letters to all affected owners as follows:

  • Nissan will mail interim notification letters to a selected sample of 40,000 owners of affected vehicles beginning on June 30, 2022. This interim letter will invite the sample vehicle owners to bring their vehicle to an authorized Nissan dealer where the dealer will inspect the bell crank and hood lock assembly and replace, if necessary, using a like-for-like part at no charge to the customer.  Nissan will be collecting and reviewing the replaced parts in connection with its further investigation and remedy preparation.
  • Nissan will mail interim notification letters to all other affected owners by August 3, 2022. This interim notification will instruct owners how to properly inspect the bell crank assembly and hood lock lever for proper operation.  If the levers move freely, the owner can clean and condition the lever per the Owner’s Manual general maintenance requirements in Section 8 “Maintenance and DIY,” or they may bring their vehicle into a dealer to perform the maintenance free of charge.

If the levers do not move freely, the customer will be instructed to take their vehicle to a Nissan dealer.  The dealer will inspect the bell crank assembly and hood lock lever for proper operation.  If functioning properly, the dealer will clean and condition by applying lubricant free of charge.  If either of these components do not function properly, the bell crank and/or hood lock assembly will be replaced with a new like-for-like part at no charge to the customer.

When the final remedy plan is available, Nissan will mail final remedy notification letters and include a statement concerning reimbursement for the cost of obtaining a pre-notification remedy for a subject vehicle that was no longer under warranty at the time of a repair.

 


4 Affected Products

Vehicle

MAKE MODEL YEAR
NISSAN PATHFINDER 2013-2016

 


14 Associated Documents

Defect Notice 573 Report

RCLRPT-22V420-4701.PDF 214.939KB

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Nissan – Recall Information – June 2022

RMISC-22V420-0039.pdf 73.532KB

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Recall Acknowledgement

RCAK-22V420-9649.pdf 828.662KB

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Recall 573 Report – June 30, 2022

RCLRPT-22V420-6713.PDF 214.956KB

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Recall 573 Report – June 30, 2022

RCLRPT-22V420-8324.PDF 214.956KB

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Nissan – Dealer Announcement – June 2022

RCMN-22V420-6347.pdf 139.962KB

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Remedy Instructions and TSB

RCRIT-22V420-8833.pdf 3808.225KB

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Remedy Instructions and TSB

RCRIT-22V420-7590.pdf 4000.441KB

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Nissan – Dealer Announcement – June 2022

RCMN-22V420-9594.pdf 384.759KB

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Remedy Instructions and TSB

RCRIT-22V420-0281.pdf 534.713KB

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ISSUED Interim Owner Notification Letter(Part 577)

RIONL-22V420-2193.pdf 281.213KB

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Recall 573 Report – December 13, 2022

RCLRPT-22V420-4409.PDF 214.953KB

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Nissan – Defect Information Report – December 2022

RMISC-22V420-2293.pdf 72.212KB

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Interim Owner Notification Letter(Part 577)

RIONL-22V420-0248.pdf 251.626KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V420&docType=RCL

 


 

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