R22A2 – Hood Latch – 2013-2016 Nissan Pathfinder

NTB22-053 – Hood Lock Assembly – 2013-2016 Nissan Pathfinder

NTB22-053 – Hood Lock Assembly – 2013-2016 Nissan Pathfinder

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December 12, 2022 Ms. Anne Collins Associate Administrator for Enforcement National Highway Traffic Safety Administration Attn: Recall Management Division (NVS-215) Room W48-302 1200 New Jersey Avenue, SE Washington, D.C. 20590 Dear Ms. Collins: We are transmitting the enclosed amendment to the Defect Information Report filed on June 13, 2022. This amendment updates sections 6 and 7: Chronology of Principle Events and Description of Corrective Action, respectively. Very truly, Will Swindell Manager, Technical Compliance Encl. Nissan North America, Inc. One Nissan Way Franklin, TN 37067 Mailing Address: PO Box 685001 Franklin, TN 37068 DEFECT INFORMATION REPORT 1. Manufacturer: Nissan North America Inc., Smyrna Plant 2. Vehicles Potentially Involved: Certain Model Year 2013-2016 Nissan Pathfinder vehicles manufactured from June 20, 2012 (SOP) to July 27, 2016 (EOP) at the Smyrna, TN plant. The subject vehicle range was determined based on the production range of vehicles that might have been manufactured with the subject bell crank assembly. The name, description and part number of the recalled components are below: Part Name Part Description Part Number(s) BELL CRANK-HOOD LOCK Bell Crank Assembly 65603 9UA0A MALE HOOD LOCK Hood Latch 65601 3JA1A COMPLETE CABLE ASSEMBLY Release Cable Lever Assembly 65621 3KA2A 3. Total Number of Vehicles Potentially Involved: Approximately 322,671 vehicles may be affected as shown in the table below: Model Year / Model Number of Vehicles MY 2013 Nissan Pathfinder 79,910 MY 2014 Nissan Pathfinder 95,520 MY 2015 Nissan Pathfinder 91,823 MY 2016 Nissan Pathfinder 54,418 4. Percentage of Vehicles Estimated to Actually Contain the Defect: 0.44% 5. Description of the Defect: On certain Pathfinder vehicles, dust and dirt contamination may accumulate on and around the bell crank lever pivot joint. Over time, the build-up of contamination combined with a lack of proper inspection and maintenance of the bell crank assembly (as described in the Owner’s Manual), can create mechanical binding that could cause the lever to remain in the open position after it has been disengaged. In addition, this contamination can scratch the bell crank protective anti-corrosion coating, allowing corrosion of the bare metal in the pivot joint. The bell crank lever actuates the secondary hood latch. In such cases where the bell crank lever remains in the open position, if the primary hood latch is inadvertently released or the hood is not closed properly after engine service, the secondary hood latch may not hold the hood closed as designed while the vehicle is in motion. If this condition occurs, the hood may open without warning and obstruct the driver’s forward view, increasing the risk of crash. 6. Chronology of Principal Events: January 2015 – Nissan decided to conduct a safety recall on a population of MY 2013-2014 Nissan Pathfinder vehicles to remedy a hood release cable issue (Recall Number 15V-033). Specifically, analysis showed that the hood release cable was too short in certain circumstances preventing the secondary hood latch from engaging properly. This hood latch failure resulted in the hood becoming unlatched, or partially unlatched, while driving in a portion of the subject vehicles. The remedy for this recall involved modification of the angle of the hood release mechanism to provide additional length to the release cable. Subsequent reports of the alleged defect in certain subject vehicles have led Nissan to continue its investigation. Initial efforts in this investigation focused on failure modes similar to Recall Number 15V-033 or a stuck latch due to corrosion. Nissan did not find significant evidence of an issue with the Recall Number 15V-033 repair or population, nor did we find evidence of substantial corrosion on hood latches in the parts collected from incident vehicles. July 2021 through December 2021 – Nissan reviewed Vehicle Owner Questionnaires (VOQs) NHTSA had received alleging hood latch failures on MY 2013-2016 Pathfinder vehicles, while being driven, resulting in the hood opening and obstructing vision of the driver. Nissan began an investigation into the claims and initiated a field parts collection activity to assess the alleged failure of the hood latch. Nissan determined the reported failures did not appear to be related to the defect or remedy under Recall Number 15V-033, and broadened its parts collection and investigation. Nissan had ongoing discussions with NHTSA concerning its investigation progress. December 9, 2021 – NHTSA opened Preliminary Evaluation (PE21-022). January 2022 through March 2022 – Nissan conducted an analysis of the subject Pathfinder vehicles and expanded its parts collection activity. The initial analysis showed that the unique front-end design on the subject Pathfinder vehicles could potentially create airflow around the hood locking system such that dust/dirt contamination may accumulate around the bell crank lever pivot. If not properly maintained, over time this build-up of contamination could cause the lever to stick/seize and compromise the anti-corrosion coating allowing long term corrosion of bare metal in the pivot joint. April 2022 – Nissan replied to the Information Request for PE21-022 with its analysis in the on-going investigation and explained that it had not found any incidents of the subject condition where a customer had a vehicle accident or fatality and only one instance of an alleged injury (whiplash) which had not been substantiated. June 6, 2022 – After further consultation with NHTSA, Nissan decided to conduct a Safety Recall Campaign and submitted its reporting in accordance with the defect notification requirements specified in 49 CFR Part 573. June 2022 – December 2022: Nissan provided interim notification letters to all affected customers as described below. Nissan is continuing to collect and review the parts to further inform its final remedy development and preparation. 7. Description of Corrective Action: A remedy plan for all affected vehicles is currently under development. Dealers were notified on June 24, 2022. Nissan mailed interim notification letters to all affected owners as follows:  Nissan mailed interim notification letters to a selected sample of 40,000 owners of affected vehicles on June 30, 2022. This interim letter invited the sample vehicle owners to bring their vehicle to an authorized Nissan dealer where the dealer would inspect the bell crank and hood lock assembly and replace, if necessary, using a likefor- like part at no charge to the customer. Nissan collected and reviewed the replaced parts in connection with its ongoing investigation and remedy preparation.  Nissan mailed interim notification letters to all other affected owners on August 3, 2022. This interim notification instructed owners how to properly inspect the bell crank assembly and hood lock lever for proper operation. If the levers moved freely, the owner could clean and condition the lever per the Owner’s Manual general maintenance requirements in Section 8 “Maintenance and DIY,” or they could bring their vehicle into a dealer to perform the maintenance free of charge. If the levers did not move freely, the customer was instructed to take their vehicle to a Nissan dealer. The dealer would inspect the bell crank assembly and hood lock lever for proper operation. If functioning properly, the dealer cleaned and conditioned by applying lubricant free of charge. If either of these components did not function properly, the bell crank and/or hood lock assembly would be replaced with a new like-for-like part at no charge to the customer. Nissan’s part investigation and remedy development and preparation is ongoing. When the final remedy plan is available, Nissan will mail final remedy notification letters and include a statement concerning reimbursement for the cost of obtaining a pre-notification remedy for a subject vehicle that was no longer under warranty at the time of a repair. 8. Copy of Notices: Copies of all notices will be provided to NHTSA as they become available.

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June 13, 2022 Mr. Jeff Giuseppe Associate Administrator for Enforcement National Highway Traffic Safety Administration Attn: Recall Management Division (NVS-215) Room W48-302 1200 New Jersey Avenue, SE Washington, D.C. 20590 Dear Mr. Giuseppe: We are transmitting the enclosed Defect Information Report in accordance with 49 CFR Part 573. A voluntary recall campaign will be initiated and your office provided with the notices. Very truly, Will Swindell Manager, Technical Compliance Encl. Nissan North America, Inc. One Nissan Way Franklin, TN 37067 Mailing Address: PO Box 685001 Franklin, TN 37068 DEFECT INFORMATION REPORT 1. Manufacturer: Nissan North America Inc., Smyrna Plant 2. Vehicles Potentially Involved: Certain Model Year 2013-2016 Nissan Pathfinder vehicles manufactured from June 20, 2012 (SOP) to July 27, 2016 (EOP) at the Smyrna, TN plant. The subject vehicle range was determined based on the production range of vehicles that might have been manufactured with the subject bell crank assembly. The name, description and part number of the recalled components are below: Part Name Part Description Part Number(s) BELL CRANK-HOOD LOCK Bell Crank Assembly 65603 9UA0A MALE HOOD LOCK Hood Latch 65601 3JA1A COMPLETE CABLE ASSEMBLY Release Cable Lever Assembly 65621 3KA2A 3. Total Number of Vehicles Potentially Involved: Approximately 322,671 vehicles may be affected as shown in the table below: Model Year / Model Number of Vehicles MY 2013 Nissan Pathfinder 79,910 MY 2014 Nissan Pathfinder 95,520 MY 2015 Nissan Pathfinder 91,823 MY 2016 Nissan Pathfinder 54,418 4. Percentage of Vehicles Estimated to Actually Contain the Defect: 0.44% 5. Description of the Defect: On certain Pathfinder vehicles, dust and dirt contamination may accumulate on and around the bell crank lever pivot joint. Over time, the build-up of contamination combined with a lack of proper inspection and maintenance of the bell crank assembly (as described in the Owner’s Manual), can create mechanical binding that could cause the lever to remain in the open position after it has been disengaged. In addition, this contamination can scratch the bell crank protective anti-corrosion coating, allowing corrosion of the bare metal in the pivot joint. The bell crank lever actuates the secondary hood latch. In such cases where the bell crank lever remains in the open position, if the primary hood latch is inadvertently released or the hood is not closed properly after engine service, the secondary hood latch may not hold the hood closed as designed while the vehicle is in motion. If this condition occurs, the hood may open without warning and obstruct the driver’s forward view, increasing the risk of crash. 6. Chronology of Principal Events: The Chronology will be supplemented. 7. Description of Corrective Action: A remedy plan for all affected vehicles is currently under development. Dealers will be notified on June 24, 2022. Nissan will mail interim notification letters to all affected owners as follows:  Nissan will mail interim notification letters to a selected sample of 40,000 owners of affected vehicles beginning on June 30, 2022. This interim letter will invite the sample vehicle owners to bring their vehicle to an authorized Nissan dealer where the dealer will inspect the bell crank and hood lock assembly and replace, if necessary, using a like-for-like part at no charge to the customer. Nissan will be collecting and reviewing the replaced parts in connection with its further investigation and remedy preparation.  Nissan will mail interim notification letters to all other affected owners by August 3, 2022. This interim notification will instruct owners how to properly inspect the bell crank assembly and hood lock lever for proper operation. If the levers move freely, the owner can clean and condition the lever per the Owner’s Manual general maintenance requirements in Section 8 “Maintenance and DIY,” or they may bring their vehicle into a dealer to perform the maintenance free of charge. If the levers do not move freely, the customer will be instructed to take their vehicle to a Nissan dealer. The dealer will inspect the bell crank assembly and hood lock lever for proper operation. If functioning properly, the dealer will clean and condition by applying lubricant free of charge. If either of these components do not function properly, the bell crank and/or hood lock assembly will be replaced with a new likefor- like part at no charge to the customer. When the final remedy plan is available, Nissan will mail final remedy notification letters and include a statement concerning reimbursement for the cost of obtaining a pre-notification remedy for a subject vehicle that was no longer under warranty at the time of a repair. 8. Copy of Notices: Copies of all notices will be provided to NHTSA as they become available.

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INTERIM OWNER NOTIFICATION NHTSA RECALL 22V-420 NOTIFICACIÓN PROVISIONAL AL PROPIETARIO Dear Nissan Pathfinder owner: This interim notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Nissan has decided that a defect which relates to motor vehicle safety exists in certain 2013-2016 Model Year Pathfinder vehicles. Our records indicate you own or lease a Nissan vehicle subject to this recall as identified by the VIN on the inside of this notice. Reason for Recall Motivo del Retiro Over time, dirt contamination may accumulate on and around the hood lock assembly and/or secondary latch (release lever). Over time, the build-up of contamination can create mechanical binding that could cause the secondary latch to remain in the open position after it has been disengaged. In such cases where the secondary latch remains in the open position, if the primary hood lock is inadvertently released or the hood is not closed properly, the secondary latch may not hold the hood closed as designed while the vehicle is in motion. If this condition occurs, the hood may open without warning and obstruct the driver’s forward view, increasing the risk of crash. What Nissan Will Do Qué Hará Nissan Nissan is currently preparing a remedy for your vehicle. The final remedy for this recall is anticipated to be available in February or March 2023. When the final remedy is available, Nissan will send you a second letter asking you to bring your vehicle to a Nissan dealer for repair, which will be free of charge for parts and labor. If your vehicle experiences sticking of the hood lock assembly and/or secondary latch (release lever) in the interim, a Nissan dealer will inspect and, if necessary, replace the hood lock assembly and/or secondary latch with a new part free of charge. What You Should Do Qué Debes Hacer Until the remedy is available, Nissan recommends that you inspect and maintain the hood lock assembly and secondary latch for proper operation as prescribed in your Owner’s Manual at Page [8-2] General Maintenance – EXPLANATION OF GENERAL MAINTENANCE ITEMS – Doors and Engine Hood and as further illustrated in Figure 1 below. Move the release lever on the secondary latch to the left and Nissan North America, Inc. One Nissan Way Franklin, TN 37067 Mailing Address: PO Box 685001 Franklin, TN 37068 release it five (5) times (yellow arrow highlighted below). Upon each release, both the lever itself and the hood lock (areas circled in red) should snap back quickly to the fully closed position without sticking. If you prefer, you may bring your vehicle to a Nissan dealer to perform the maintenance free of charge [insert Spanish translation] If either the hood lock assembly or release lever do not move freely, please bring your vehicle to a Nissan dealer where they will inspect the hood lock assembly and secondary latch (release lever) for proper operation. If functioning properly, the dealer will clean and condition by applying lubricant. If these components do not function properly, the hood lock assembly and/or secondary latch will be replaced with a new part free of charge. This free repair should take about xxx hours to perform. [insert Spanish translation] For more information about the recall and additional guidance on how to inspect and lubricate the levers, please visit https://nna.secure.force.com/recall?camp=R22A2. Para obtener más información sobre el retiro del mercado y orientación adicional sobre cómo inspeccionar y lubricar el cerrojo del capó, por favor visite https://nna.secure.force.com/recall?camp=R22A2. If the recommended actions do not allow full functionality of the secondary latch lever and hood lock assembly, contact your local dealer for further diagnosis. Si las acciones recomendadas no permiten la funcionalidad completa del cerrojo secundario del capó, comuníquese con su distribuidor local para obtener un diagnóstico adicional. QR CODE Figure 1 – Hood Lock Assembly and Secondary Latch Hood Lock Assembly Secondary Latch (Release Lever) Until the remedy is available, Nissan recommends that you press firmly on the front center of the hood to ensure it is fully closed and latched with the primary hood latch each time before driving your [2013 2014 2015 2016] Pathfinder. Hasta que una reparación adecuada esté disponible, Nissan recomienda presionar firmemente el centro delantero del capó (cofre) para asegurarse de que esté completamente cerrado y enganchado con el cerrojo primario del capó (cofre) cada vez antes de conducir su Pathfinder [2013 2014 2015 2016]. If you have any questions that are not answered by the website above, you may contact the National Consumer Affairs Department, Nissan North America, Inc. P.O. Box 685003, Franklin, TN 37068-5003. The toll free number is 1-800-867-7669. Si tiene alguna pregunta que el sitio web no haya respondido anteriormente, puedes contactar al Departamento Nacional de Asuntos del Consumidor a: National Consumer Affairs Department, Nissan North America, Inc. P.O. Box 685003, Franklin, TN 37068-5003. El número libre de cargos es 1-800-867- 7669. You may also submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888- 327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. Thank you for your cooperation. We appreciate your Nissan ownership and apologize for any inconvenience this may cause you. Gracias por tu cooperación. Agradecemos tu patrocinio como dueño de un Nissan y te ofrecemos nuestras disculpas por cualquier inconveniente que esto pueda ocasionar.

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R22A2_Pathfinder Bell Crank Hood Lock Interim #2 Owner Letter – FINAL INTERIM OWNER NOTIFICATION NHTSA RECALL 22V-420 NOTIFICACIÓN PROVISIONAL AL PROPIETARIO Dear Nissan Pathfinder owner: This second interim notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Nissan has decided that a defect which relates to motor vehicle safety exists in certain 2013-2016 Model Year Pathfinder vehicles. Our records indicate you own or lease a Nissan vehicle subject to this recall as identified by the VIN on the inside of this notice. Reason for Recall Motivo del Retiro Over time, dirt contamination may accumulate on and around the hood lock assembly and/or secondary latch (release lever). Over time, the build-up of contamination can create mechanical binding that could cause the secondary latch to remain in the open position after it has been disengaged. In such cases where the secondary latch remains in the open position, if the primary hood lock is inadvertently released or the hood is not closed properly, the secondary latch may not hold the hood closed as designed while the vehicle is in motion. If this condition occurs, the hood may open without warning and obstruct the driver’s forward view, increasing the risk of crash. What Nissan Will Do Qué Hará Nissan Nissan is continuing to prepare remedy parts for your vehicle. The final remedy for this recall is now anticipated to be available in Summer 2024. When the final remedy is available, Nissan will send you another letter asking you to bring your vehicle to a Nissan dealer for repair, which will be free of charge for parts and labor. If your vehicle experiences sticking of the hood lock assembly and/or secondary latch (release lever) in the interim, a Nissan dealer will inspect and, if necessary, replace the hood lock assembly and/or secondary latch with a new part free of charge. What You Should Do Qué Debes Hacer Until the remedy is available, Nissan continues to recommend that you inspect and maintain the hood lock assembly and secondary latch for proper operation as prescribed in your Owner’s Manual at Page [8-2] General Maintenance – EXPLANATION OF GENERAL MAINTENANCE ITEMS – Doors and Engine Hood and as further illustrated in Figure 1 below. Move the release lever on the secondary latch to the left and release it five (5) times (yellow arrow highlighted below). Upon each release, both the lever itself and the hood lock (areas circled in red) should snap back quickly to the fully closed position without sticking. If you prefer, you may bring your vehicle to a Nissan dealer to perform the maintenance free of charge Hasta que una solución esté disponible, Nissan recomienda que inspeccione y mantenga el conjunto de cerradura del cofre y pasador secundario para que funcionen correctamente según lo prescrito en el Manual del Propietario en la página [8-2] Mantenimiento General – EXPLICACIÓN DE LOS PUNTOS DE MANTENIMIENTO GENERAL – Puertas y cofre del motor y como se ilustra con más detalle a continuación en la Figura 1. Mueva la palanca de liberación del pasador secundario hacia la izquierda y suéltela cinco (5) veces (flecha amarilla resaltada a continuación). Cada vez que se suelte, tanto la palanca como la cerradura del cofre (áreas marcadas con un círculo rojo) deben regresar rápidamente a la posición completamente cerrada sin atascarse. Si lo prefieres, puedes llevar tu vehículo a un concesionario Nissan para realizar el mantenimiento libre de cargo. R22A2_Pathfinder Bell Crank Hood Lock Interim #2 Owner Letter – FINAL If either the hood lock assembly or release lever do not move freely, please bring your vehicle to a Nissan dealer where they will inspect the hood lock assembly and secondary latch (release lever) for proper operation. If functioning properly, the dealer will clean and condition by applying lubricant. If these components do not function properly, the hood lock assembly and/or secondary latch will be replaced with a new part free of charge. This free repair should take about one (1) hour to perform. Si el conjunto de cerradura de cofre o la palanca de liberación no se mueven libremente, lleve su vehículo a un concesionario Nissan donde inspeccionarán el conjunto de cerradura de cofre y pasador secundario (palanca de liberación) para ver si funcionan correctamente. Si funciona correctamente, el distribuidor limpiará y acondicionará aplicando lubricante. Si estos componentes no funcionan correctamente, el conjunto de cerradura de cofre y/o el pasador secundario se reemplazarán con una pieza nueva sin cargo. Esta reparación gratuita debería tardar unas (1) horas en realizarse. For more information about the recall and additional guidance on how to inspect and lubricate the levers, please visit https://nna.secure.force.com/recall?camp=R22A2. Para obtener más información sobre el retiro del mercado y orientación adicional sobre cómo inspeccionar y lubricar el cerrojo del capó, por favor visite https://nna.secure.force.com/recall?camp=R22A2. If the recommended actions do not allow full functionality of the secondary latch lever and hood lock assembly, contact your local dealer for further diagnosis. Si las acciones recomendadas no permiten la funcionalidad completa del cerrojo secundario del capó, comuníquese con su distribuidor local para obtener un diagnóstico adicional. Until the remedy is available, Nissan recommends that you press firmly on the front center of the hood to ensure it is fully closed and latched with the primary hood latch each time before driving your [2013 2014 2015 2016] Pathfinder. Hasta que una reparación adecuada esté disponible, Nissan recomienda presionar firmemente el centro delantero del capó (cofre) para asegurarse de que esté completamente cerrado y enganchado con el cerrojo primario del capó (cofre) cada vez antes de conducir su Pathfinder [2013 2014 2015 2016]. Figure 1 – Hood Lock Assembly and Secondary Latch Push here Hood Lock Assembly Secondary Latch (Release Lever) R22A2_Pathfinder Bell Crank Hood Lock Interim #2 Owner Letter – FINAL If you have any questions that are not answered by the website above, you may contact the National Consumer Affairs Department, Nissan North America, Inc. P.O. Box 685003, Franklin, TN 37068-5003. The toll free number is 1-800-867-7669. Si tiene alguna pregunta que el sitio web no haya respondido anteriormente, puedes contactar al Departamento Nacional de Asuntos del Consumidor a: National Consumer Affairs Department, Nissan North America, Inc. P.O. Box 685003, Franklin, TN 37068-5003. El número libre de cargos es 1-800-867-7669. You may also submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. If you have paid previously to have your hood lock assembly and/or secondary latch repaired, you may be eligible for reimbursement of the related expense. For more information or to submit a request, please visit https://nissanassist.com. Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. Thank you for your cooperation. We appreciate your Nissan ownership and apologize for any inconvenience this may cause you. Gracias por tu cooperación. Agradecemos tu patrocinio como dueño de un Nissan y te ofrecemos nuestras disculpas por cualquier inconveniente que esto pueda ocasionar.

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CAMPAIGN BULLETIN Hood Latch Voluntary Safety Recall Campaign Reference: R22A2 Date: June 24, 2022 Attention: Dealer Principal, Sales, Service & Parts Managers SAFETY RECALL CAMPAIGN ID: R22A2 | Original Document IMPORTANT: It is a violation of Federal law for dealers to sell or deliver new vehicles in their inventory covered by this notification until the campaign’s final remedy action is performed. Affected Models/Years: Affected Population: Dealer Inventory: SERVICE COMM Activation date: Stop Sale In Effect 2013-2016 Pathfinder (R52) 282,671 NA June 24, 2022 YES ***** Campaign Summary ***** Nissan is committed to the safety and security of our customers and their passengers. Nissan has notified the National Highway Traffic Safety Administration (NHTSA) and Transport Canada that it is recalling certain specific MY2013-2016 Nissan Pathfinder vehicles to address a hood opening while driving issue. On certain Pathfinder vehicles, dust and dirt contamination may accumulate on and around the secondary latch release lever pivot joint. Over time, the build-up of contamination, combined with a lack of proper inspection and maintenance of the secondary latch release lever (as described in the Owner’s Manual), can create mechanical binding that could cause the latch to remain in the open position after it has been disengaged. In addition, this contamination can scratch the secondary latch’s protective anti-corrosion coating, allowing corrosion of the bare metal in the pivot joint. The secondary latch release lever actuates the secondary hood latch. In such cases where the secondary hood latch remains in the open position, if the primary hood latch is inadvertently released or the hood is not closed properly after engine service, the secondary latch may not hold the hood closed, as designed, while the vehicle is in motion. If this condition occurs, the hood may open without warning and obstruct the driver’s forward view, increasing the risk of crash. Nissan will mail affected owners an Interim Owner Letter that will instruct the owners how to properly inspect the hood lock and the secondary latch for proper working condition (no sticking). If the hood lock and secondary latch move freely, the owner can clean and lubricate the hood lock and secondary latch per the Owner’s Manual general maintenance requirements in Section 8 “Maintenance and DIY”, or they may bring their vehicle to a dealer to perform the maintenance free of charge. If the hood lock and/or secondary latch does not move freely, the customer will be instructed to take their vehicle to a Nissan dealer. The dealer will inspect the hood lock and the secondary latch and, if functioning properly, clean and condition by applying lubricant. If either of these components do not function properly, the hood lock and/or secondary latch will be replaced. CAMPAIGN ID: R22A2 | Original Document Nissan is developing a final remedy. Once the final remedy is available, owners will receive a second owner notification letter instructing them to bring their vehicle to an authorized Nissan dealer to have the final remedy work completed at no cost to the owner. ***** What Dealers Should Do**** 1. Verify if vehicles are affected by this Voluntary Recall Campaign using Service Comm or DBS National Service History Campaign I.D. R22A2. 2. Dealers must not sell, lease, trade, rent, or loan any vehicles in dealer inventory affected by this recall campaign until after the vehicle has been repaired. 3. Dealers should use NTB22-053 to remedy any vehicles subject to this campaign. 4. Once remedied, dealers should submit the claim, using the claims coding provided, and release the vehicle. ***** Release Schedule ***** Parts If inspection results indicate that parts replacement is needed, parts are on restriction and may be ordered through DBS. Part Number Description Quantity 65601-3JA1A Hood Lock Assembly 1 (If needed) 65603-9UA0A Crank-Bell, Hood Lock (Secondary Latch) 1 (If needed) NOTE: Parts replaced under this activity will be collected through the Nissan Part Return Program. It is important for dealers to fasten together all parts replaced for each specific vehicle. If a Part Return Required Notification is received by the dealer, it is important for dealers to return parts applicable specifically to the VIN and repair order identified. Repair • NTB22-053 Owner Notification Owners of affected vehicles are being mailed interim notification letters August 2022. The notice will remind owners of proper hood latch inspection and maintenance as outlined in the owner’s manual. Once the final remedy is available, owners will receive a second notification letter instructing them to bring their vehicle to an authorized Nissan dealer to have the final remedy work completed at no cost to the owner. ***** Body Damage Claims Information ***** If the vehicle has incurred damage due to the hood opening while in motion, preapproval is required before initiating body repairs. CAMPAIGN ID: R22A2 | Original Document • Contact the Warranty claims call center 1-800-258-7008 Option 7 Additionally, please send an email with the following information to: paint.inspections@nissan-usa.com. Please include R22A2, your dealer code, and VIN in the subject line of the email. • Photos of the VIN plate and odometer reading • Photos of the damage (include all parts requiring repair) • Estimate to repair the vehicle (including rental while body repairs are being performed) ***** Dealer Responsibility ***** It is the dealer’s responsibility to check Service Comm or DBS National Service History using the appropriate Campaign I.D. for the campaign status on each vehicle falling within the range of this voluntary safety recall campaign, which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in dealer inventory. If a VIN subject to this recall campaign was part of a dealer trade, the letter associated with that VIN should be forwarded to the appropriate dealer for service completion. NISSAN NORTH AMERICA, INC. Total Customer Satisfaction Frequently Asked Questions (FAQ): Q. Is this a Safety recall? A. Yes. Q. Is this a Stop Sale? A. Yes. Q. What is the reason for the Voluntary Safety Recall? A. Dust or dirt contamination may accumulate around the secondary latch lever pivot joint. This build-up of contamination can cause the lever to stick or seize. This same contamination build up can scratch the secondary latch’s protective coating allowing corrosion of bare metal in the pivot joint. Q. What is the possible effect of this condition? A. The secondary latch lever actuates the secondary hood latch. In such cases where the secondary latch remains in the open position, if the primary hood latch is inadvertently released or the hood is not closed properly after engine service, the secondary latch may not hold the hood closed, as designed, while the vehicle is in motion. If this condition occurs, the hood may open without warning and obstruct the driver’s forward view, increasing the risk of crash. CAMPAIGN ID: R22A2 | Original Document Q. What will be the corrective action for this voluntary recall campaign? A. As part of an interim remedy, owners will be instructed to inspect the hood lock and secondary latch for proper working condition, and if no sticking is found, to clean and lubricate per the Owner’s Manual (Section 8 “Maintenance and DIY”). If customer finds sticking or is concerned, the customer is instructed to bring the vehicle to dealership for inspection. Dealers will inspect the hood lock and secondary latch for freedom of movement and replace any parts that are found to be sticking. A final remedy plan is currently under development. Once the final remedy is available, owners will receive a second notification letter instructing them to bring their vehicle to an authorized Nissan dealer to have the final remedy work completed at no cost to the owner. Q. What if the customer states a concern after they inspect the hood lock assembly per interim owner notification instructions? A. The customer should bring their vehicle to an authorized Nissan dealer. Q. How long will the interim inspection and, if necessary, parts replacement take? A. The interim inspection and, and if necessary, parts replacement should take approximately one (1) hour to complete. The dealer may require the vehicle for a longer period of time based upon the dealer’s work schedule. CAMPAIGN ID: R22A2 | Original Document Q. When will the final remedy be available? A. Nissan is currently developing its final remedy plan. Once the final remedy is available, owners will receive a second notification letter instructing them to bring their vehicle to an authorized Nissan dealer to have the final remedy work completed at no cost to the owner. Q. When will vehicle owners be notified? A. Owners of affected vehicles are being mailed interim notifications August 2022. The interim notification will instruct owners how to properly inspect hood lock and secondary latch for proper operation. If the lever moves freely, the owner can clean and condition the hood lock and secondary latch per the Owner’s Manual general maintenance requirements in Section 8 “Maintenance and DIY,” or they may bring their vehicle into a dealer to perform the maintenance free of charge. If the lever does not move freely, the customer will be instructed to take their vehicle to a Nissan dealer. Once the final remedy is available, owners will receive a second notification letter instructing them to bring their vehicle to an authorized Nissan dealer to have the final remedy work completed at no cost to the owner. Q. Is my vehicle safe to drive? A. If your vehicle is subject to this campaign, you will receive an interim Owner Notification letter with reminders for proper inspection and maintenance of the hood lock and secondary latch as outlined in the owner’s manual. If either is found to be sticking or customer has a concern, ensure your hood is securely closed and bring your vehicle to the nearest dealer for service. Nissan recommends drivers check to ensure the hood is fully closed and latched before driving their vehicle. Q. Is there anything owners can do to mitigate this condition? A. Yes. If your vehicle is subject to this campaign, you will receive an interim Owner Notification letter with reminders for proper hood lock and secondary latch inspection and maintenance as outlined in the owner’s manual. If either is found to be sticking or customer has a concern, ensure your hood is securely closed and bring your vehicle to the nearest dealer for service. Nissan recommends drivers check to ensure the hood is fully closed and latched before driving their vehicle. Q. Can the customer identify the concern? A. The customer may detect the condition if the following situations occur: • The hood may flutter or make noise before it opens while driving CAMPAIGN ID: R22A2 | Original Document • The IKEY may reflect an error if equipped with remote engine start • The customer may observe the hood latch sticking while servicing or inspecting the hood latch assembly. Q. Are parts readily available? A. Yes, parts are currently on restriction and may be ordered through DBS. Q. Will a rental vehicle be provided while the dealer is servicing the vehicle? A. Please consult your dealer for alternate transportation availability while your vehicle is being serviced. Rental is available upon customer request, while parts are on order. EXPENSE CODE DESCRIPTION AMOUNT 502 Rental Expense $156 (Max) Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required. Please refer to the Goodwill Rental Guidelines in the APRM for detailed information regarding application of rental reimbursement. Q. Is towing covered for vehicles outside of warranty that are no longer eligible for Nissan Roadside Assistance? A. The campaign will cover the towing costs for affected vehicles that have experienced a hood open while driving occurrence. EXPENSE CODE DESCRIPTION AMOUNT 501 Towing $200 (Max) Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required. Q. Will Nissan Roadside Assistance charge the customer if their vehicle is outside their roadside assistance coverage? A. Yes, the customer will be charged. Reimbursement can be submitted via a warranty claim submission Q. Is there any charge for the interim procedure? A. No. The interim procedure will be performed for the customer free of charge for parts and labor. CAMPAIGN ID: R22A2 | Original Document Q. Is there any charge for the final repair? A. No. The final remedy, once identified, will be performed for the customer free of charge for parts and labor. Q. Will I have to take my vehicle back to the selling dealer to have either service performed? A. No, any authorized Nissan dealer is able to perform the service. For Consumer Affairs: Please inform us of the dealer where you would like to have the service completed. Q. I have lost confidence in the vehicle. Will Nissan replace or repurchase the vehicle? A. The final remedy, once identified, will fully correct this condition. As the condition will be corrected and an interim procedure is available, repurchase or replacement of the vehicle will not be necessary. Q. What model year vehicles are involved? A. Model Year 2013-2016 Nissan Pathfinder vehicles manufactured in the Smyrna, TN plant from June 20, 2012 to July 27, 2016 are potentially affected. Q. Are you experiencing this condition on any other Nissan (or INFINITI) models? A. No. This issue is unique to Model Year 2013-2016 Nissan Pathfinder vehicles due to a combination of the model front end design and anti-corrosion. This issue does not affect any other Nissan or INFINITI vehicles. Revision History: Date Announcement Purpose June 24, 2022 Original Document New campaign announcement

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-420 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Nissan North America, Inc. Submission Date : JUN 30, 2022 NHTSA Recall No. : 22V-420 Manufacturer Recall No. : R22A2 R22A3 Manufacturer Information : Manufacturer Name : Nissan North America, Inc. Address : P. O. BOX 685001 Franklin TN 37068-5009 Company phone : 800-647-7261 Population : Number of potentially involved : 322,671 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2013-2016 Nissan Pathfinder Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : The subject vehicle range was determined based on the production range of vehicles that might have been manufactured with the subject bell crank assembly. Production Dates : JUN 20, 2012 – JUL 27, 2016 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : On certain Pathfinder vehicles, dust and dirt contamination may accumulate on and around the bell crank lever pivot joint. Over time, the build-up of contamination combined with a lack of proper inspection and maintenance of the bell crank assembly (as described in the Owner’s Manual), can create mechanical binding that could cause the lever to remain in the open position after it has been disengaged. In addition, this contamination can scratch the bell crank protective anti-corrosion coating, allowing corrosion of the bare metal in the pivot joint. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : The bell crank lever actuates the secondary hood latch. In such cases where the bell crank lever remains in the open position, if the primary hood latch is inadvertently released or the hood is not closed properly after engine service, the secondary hood latch may not hold the hood closed as designed while the vehicle is in motion. If this condition occurs, the hood may open without warning and obstruct the driver’s forward view, increasing the risk of crash. Description of the Cause : NR Part 573 Safety Recall Report 22V-420 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Identification of Any Warning that can Occur : There is no preceding warning. Involved Components : Component Name 1 : BELL CRANK-HOOD LOCK Component Description : Bell Crank Assembly Component Part Number : 65603 9UA0A Component Name 2 : MALE HOOD LOCK Component Description : Hood Latch Component Part Number : 65601 3JA1A Component Name 3 : COMPLETE CABLE ASSEMBLY Component Description : Release Cable Lever Assembly Component Part Number : 65621 3KA2A Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : The Chronology will be supplemented. Part 573 Safety Recall Report 22V-420 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : A remedy plan for all affected vehicles is currently under development. Nissan will mail interim notification letters to all affected owners as follows: Nissan will mail interim notification letters to a selected sample of 40,000 owners of affected vehicles beginning on June 30, 2022. This interim letter will invite the sample vehicle owners to bring their vehicle to an authorized Nissan dealer where the dealer will inspect the bell crank and hood lock assembly and replace, if necessary, using a like-for-like part at no charge to the customer. Nissan will be collecting and reviewing the replaced parts in connection with its further investigation and remedy preparation. Nissan will mail interim notification letters to all other affected owners by August 3, 2022. This interim notification will instruct owners how to properly inspect the bell crank assembly and hood lock lever for proper operation. If the levers move freely, the owner can clean and condition the lever per the Owner’s Manual general maintenance requirements in Section 8 “Maintenance and DIY,” or they may bring their vehicle into a dealer to perform the maintenance free of charge. If the levers do not move freely, the customer will be instructed to take their vehicle to a Nissan dealer. The dealer will inspect the bell crank assembly and hood lock lever for proper operation. If functioning properly, the dealer will clean and condition by applying lubricant free of charge. If either of these components do not function properly, the bell crank and/or hood lock assembly will be replaced with a new like-for-like part at no charge to the customer. When the final remedy plan is available, Nissan will mail final remedy notification letters and include a statement concerning reimbursement for the cost of obtaining a pre-notification remedy for a subject vehicle that was no longer under warranty at the time of a repair. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Dealers will be notified on June 24, 2022. Part 573 Safety Recall Report 22V-420 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Nissan will mail interim notification letters to a selected sample of 40,000 owners of affected vehicles beginning on July 18, 2022. Nissan will mail interim notification letters to all other affected owners by August 3, 2022 Planned Dealer Notification Date : JUN 24, 2022 – NR Planned Owner Notification Date : JUL 18, 2022 – AUG 03, 2022 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-420 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Nissan North America, Inc. Submission Date : JUN 13, 2022 NHTSA Recall No. : 22V-420 Manufacturer Recall No. : PC895 PC896 Manufacturer Information : Manufacturer Name : Nissan North America, Inc. Address : P. O. BOX 685001 Franklin TN 37068-5009 Company phone : 800-647-7261 Population : Number of potentially involved : 322,671 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2013-2016 Nissan Pathfinder Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : The subject vehicle range was determined based on the production range of vehicles that might have been manufactured with the subject bell crank assembly. Production Dates : JUN 20, 2012 – JUL 27, 2016 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : On certain Pathfinder vehicles, dust and dirt contamination may accumulate on and around the bell crank lever pivot joint. Over time, the build-up of contamination combined with a lack of proper inspection and maintenance of the bell crank assembly (as described in the Owner’s Manual), can create mechanical binding that could cause the lever to remain in the open position after it has been disengaged. In addition, this contamination can scratch the bell crank protective anti-corrosion coating, allowing corrosion of the bare metal in the pivot joint. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : The bell crank lever actuates the secondary hood latch. In such cases where the bell crank lever remains in the open position, if the primary hood latch is inadvertently released or the hood is not closed properly after engine service, the secondary hood latch may not hold the hood closed as designed while the vehicle is in motion. If this condition occurs, the hood may open without warning and obstruct the driver’s forward view, increasing the risk of crash. Description of the Cause : NR Part 573 Safety Recall Report 22V-420 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Identification of Any Warning that can Occur : There is no preceding warning. Involved Components : Component Name 1 : BELL CRANK-HOOD LOCK Component Description : Bell Crank Assembly Component Part Number : 65603 9UA0A Component Name 2 : MALE HOOD LOCK Component Description : Hood Latch Component Part Number : 65601 3JA1A Component Name 3 : COMPLETE CABLE ASSEMBLY Component Description : Release Cable Lever Assembly Component Part Number : 65621 3KA2A Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : The Chronology will be supplemented. Part 573 Safety Recall Report 22V-420 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : A remedy plan for all affected vehicles is currently under development. Nissan will mail interim notification letters to all affected owners as follows: Nissan will mail interim notification letters to a selected sample of 40,000 owners of affected vehicles beginning on June 30, 2022. This interim letter will invite the sample vehicle owners to bring their vehicle to an authorized Nissan dealer where the dealer will inspect the bell crank and hood lock assembly and replace, if necessary, using a like-for-like part at no charge to the customer. Nissan will be collecting and reviewing the replaced parts in connection with its further investigation and remedy preparation. Nissan will mail interim notification letters to all other affected owners by August 3, 2022. This interim notification will instruct owners how to properly inspect the bell crank assembly and hood lock lever for proper operation. If the levers move freely, the owner can clean and condition the lever per the Owner’s Manual general maintenance requirements in Section 8 “Maintenance and DIY,” or they may bring their vehicle into a dealer to perform the maintenance free of charge. If the levers do not move freely, the customer will be instructed to take their vehicle to a Nissan dealer. The dealer will inspect the bell crank assembly and hood lock lever for proper operation. If functioning properly, the dealer will clean and condition by applying lubricant free of charge. If either of these components do not function properly, the bell crank and/or hood lock assembly will be replaced with a new like-for-like part at no charge to the customer. When the final remedy plan is available, Nissan will mail final remedy notification letters and include a statement concerning reimbursement for the cost of obtaining a pre-notification remedy for a subject vehicle that was no longer under warranty at the time of a repair. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Dealers will be notified on June 24, 2022. Part 573 Safety Recall Report 22V-420 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Nissan will mail interim notification letters to a selected sample of 40,000 owners of affected vehicles beginning on June 30, 2022. Nissan will mail interim notification letters to all other affected owners by August 3, 2022 Planned Dealer Notification Date : JUN 24, 2022 – NR Planned Owner Notification Date : JUN 30, 2022 – AUG 03, 2022 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-420 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Nissan North America, Inc. Submission Date : DEC 13, 2022 NHTSA Recall No. : 22V-420 Manufacturer Recall No. : R22A2 R22A3 Manufacturer Information : Manufacturer Name : Nissan North America, Inc. Address : P. O. BOX 685001 Franklin TN 37068-5009 Company phone : 800-647-7261 Population : Number of potentially involved : 322,671 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2013-2016 Nissan Pathfinder Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : The subject vehicle range was determined based on the production range of vehicles that might have been manufactured with the subject bell crank assembly. Production Dates : JUN 20, 2012 – JUL 27, 2016 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : On certain Pathfinder vehicles, dust and dirt contamination may accumulate on and around the bell crank lever pivot joint. Over time, the build-up of contamination combined with a lack of proper inspection and maintenance of the bell crank assembly (as described in the Owner’s Manual), can create mechanical binding that could cause the lever to remain in the open position after it has been disengaged. In addition, this contamination can scratch the bell crank protective anti-corrosion coating, allowing corrosion of the bare metal in the pivot joint. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : The bell crank lever actuates the secondary hood latch. In such cases where the bell crank lever remains in the open position, if the primary hood latch is inadvertently released or the hood is not closed properly after engine service, the secondary hood latch may not hold the hood closed as designed while the vehicle is in motion. If this condition occurs, the hood may open without warning and obstruct the driver’s forward view, increasing the risk of crash. Description of the Cause : NR Part 573 Safety Recall Report 22V-420 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Identification of Any Warning that can Occur : There is no preceding warning. Involved Components : Component Name 1 : BELL CRANK-HOOD LOCK Component Description : Bell Crank Assembly Component Part Number : 65603 9UA0A Component Name 2 : MALE HOOD LOCK Component Description : Hood Latch Component Part Number : 65601 3JA1A Component Name 3 : COMPLETE CABLE ASSEMBLY Component Description : Release Cable Lever Assembly Component Part Number : 65621 3KA2A Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : See attached Part 573 report for chronology. Part 573 Safety Recall Report 22V-420 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : A remedy plan for all affected vehicles is currently under development. Nissan mailed interim notification letters to all affected owners as follows: Nissan mailed interim notification letters to a selected sample of 40,000 owners of affected vehicles on June 30, 2022. This interim letter invited the sample vehicle owners to bring their vehicle to an authorized Nissan dealer where the dealer would inspect the bell crank and hood lock assembly and replace, if necessary, using a like-for-like part at no charge to the customer. Nissan collected and reviewed the replaced parts in connection with its ongoing investigation and remedy preparation. Nissan mailed interim notification letters to all other affected owners on August 3, 2022. This interim notification instructed owners how to properly inspect the bell crank assembly and hood lock lever for proper operation. If the levers moved freely, the owner could clean and condition the lever per the Owner’s Manual general maintenance requirements in Section 8 “Maintenance and DIY,” or they could bring their vehicle into a dealer to perform the maintenance free of charge. If the levers did not move freely, the customer was instructed to take their vehicle to a Nissan dealer. The dealer would inspect the bell crank assembly and hood lock lever for proper operation. If functioning properly, the dealer cleaned and conditioned by applying lubricant free of charge. If either of these components did not function properly, the bell crank and/or hood lock assembly would be replaced with a new like-forlike part at no charge to the customer. Nissan’s part investigation and remedy development and preparation is ongoing. When the final remedy plan is available, Nissan will mail final remedy notification letters and include a statement concerning reimbursement for the cost of obtaining a pre-notification remedy for a subject vehicle that was no longer under warranty at the time of a repair. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Dealers were notified on June 24, 2022. Nissan mailed interim notification letters to a selected sample of 40,000 Part 573 Safety Recall Report 22V-420 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 owners of affected vehicles beginning on July 18, 2022. Nissan mailed interim notification letters to all other affected owners by August 3, 2022 Planned Dealer Notification Date : JUN 24, 2022 – NR Planned Owner Notification Date : JUL 18, 2022 – AUG 03, 2022 * NR – Not Reported

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