PMA10 – Steering Column – 2021 Nissan Versa & Kicks

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~ NISSAN ‘-…./ April 13, 2023 Ms. Anne Collins Associate Administrator for Enforcement National Highway Traffic Safety Administration Attn: Recall Management Division (NVS-275) Room W48-302 7200 New Jersey Avenue, SE Washington, D.C. 20590 Dear Ms. Collins: Nissan North America, Inc. One Nissan Way Franklin, TN 37067 Mailing Address: PO Box 685001 Franklin, TN 37068 We are transmitting the enclosed amendment to the Defect Information Report filed on September 75, 2022. This amendment updates sections 2: Vehicles Potentially Involved; specifically adding in supplier contact information. Very truly, Will Swindell Manager, Technical Compliance Encl. DEFECT INFORMATION REPORT 1. Manufacturer: Nissan Mexicana, S.A, De CV., Aguascalientes plant. 2. Vehicles Potentially Involved: Certain Model Year 2021 Nissan Versa and Nissan Kicks vehicles manufactured from July 19, 2021 to September 27, 2021 at the Aguascalientes plant. This issue (as described in Section 5 below) is specific to Nissan Versa and Kicks vehicles produced on a specific production line during the specified production period. No other Nissan or INFINITI vehicles are affected. The name, description and part number of the subject components are below: Part Name Part DescriRtion COLUMN ASSY – STEERING Upper Steering Column The steering column supplier for the affected vehicles: NAME: JTEKT AUTOMOTIVE MEXICO Supplier Code: 3547 Part Number 48810-5EE0A Street Address: Avenida Montecillo #700 Parque Industrial Colinas, Villa de Pozos, 78423, San Luis Potosi Name, Department: Gabriel Castillo, Quality Manager Phone number: +52 {444) 188-9938 Email.com: [email protected] 3. Total Number of Vehicles Potentially Involved: Approximately 20,040 vehicles may be affected as shown in the table below: Model Vear l Model Number of Vehicles MY 2021 Nissan versa 6,076 MY 2021 Nissan Kicks 13,964 4. Percentage of Vehicles Estimated to Actually Contain the Defect: Approximately 0.75%. 1% is used here because submission within NHTSA ’s safety portal will not allow a non-numeric value. 5. Description of the Defect: In some of the affected vehicles, an intermittent electrical connection in the electric power steering (EPS) torque sensor can disable the EPS assist. In the event of an EPS failure, a Power Steering Warning Light will illuminate in the instrument cluster to alert the driver and the steering system will default to manual steering mode. The mechanical steering linkage is maintained at all times. However, loss of EPS will require higher steering effort, especially at low speeds, which may increase the risk of a crash. 6. Chronology of Principal Events: December 2021 – Nissan opened an investigation a field incident alleging sudden loss of EPS assist, on a Model Year 2021 Nissan Versa vehicle. This incident appeared to be similar to an incident that occurred in Mexico market on a Nissan Kicks in September 2021. Nissan launched an investigation, together with the supplier, into the issue. January 2022 – During the investigation, it was unclear if this was the same issue that caused the EPS failure in Mexico market. In order to better understand the issue, Nissan launched a dealer action on January 31, 2022 to collect parts. In parallel, Nissan launched a study to investigate the effect of EPS loss on steering effort. February 2022 -As part of the study, Nissan collected 7 parts for analysis. Initial examination pointed to a potential issue with the torque sensor. March 2022 through May 2022 – The supplier’s investigation confirmed poor weld penetration at the terminal within the torque sensor that may have led to a disconnection of the terminal welds within the affected steering column torque sensor. The supplier worked to identify the potentially affected population based on internal production records. The supplier identified lot codes for potentially affected torque sensors. Nissan initiated a pre-delivery inspection on in-transit vehicles and within dealer inventory to check for the potentially affected torque sensors. These parts were collected and sent to the supplier for analysis. June 2022 through August 2022 – Nissan worked with the supplier to identify potentially affected vehicles. September 8, 2022 – In an abundance of caution, Nissan decided to conduct a Voluntary Safety Recall Campaign to inspect all potentially affected vehicles and replace the steering column if an affected lot code is identified on the torque sensor. 7. Description of Corrective Action: Dealers will be notified beginning September 16, 2022. Owners of all potentially affected vehicles will be notified beginning on November 9, 2022, to bring their vehicle to the dealer for repair. The dealer will inspect the steering column torque sensor lot code and replace the steering column assembly as needed. All inspections and repairs will be performed free of charge for parts and labor. Nissan will not include a statement in the Part 577 owner notification concerning reimbursement for the cost of obtaining a pre-notification remedy for the subject vehicles because they are still under warranty. 8. Copy of Notices: Copies of all notices will be provided to NHTSA as they become available.

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September 15, 2022 Ms. Anne Collins Associate Administrator for Enforcement National Highway Traffic Safety Administration Attn: Recall Management Division (NVS-215) Room W48-302 1200 New Jersey Avenue, SE Washington, D.C. 20590 Dear Ms. Collins: We are transmitting the enclosed Defect Information Report in accordance with 49 CFR Part 573. A voluntary recall campaign will be initiated and your office provided with the notices. Very truly, Will Swindell Manager, Technical Compliance Encl. Nissan North America, Inc. One Nissan Way Franklin, TN 37067 Mailing Address: PO Box 685001 Franklin, TN 37068 DEFECT INFORMATION REPORT 1. Manufacturer: Nissan Mexicana, S.A, De C.V., Aguascalientes plant. 2. Vehicles Potentially Involved: Certain Model Year 2021 Nissan Versa and Nissan Kicks vehicles manufactured from July 19, 2021 to September 27, 2021 at the Aguascalientes plant. This issue (as described in Section 5 below) is specific to Nissan Versa and Kicks vehicles produced on a specific production line during the specified production period. No other Nissan or INFINITI vehicles are affected. The name, description and part number of the subject components are below: Part Name Part Description Part Number COLUMN ASSY – STEERING Upper Steering Column 48810-5EE0A 3. Total Number of Vehicles Potentially Involved: Approximately 20,040 vehicles may be affected as shown in the table below: Model Year / Model Number of Vehicles MY 2021 Nissan Versa 6,076 MY 2021 Nissan Kicks 13,964 4. Percentage of Vehicles Estimated to Actually Contain the Defect: Approximately 0.75%. 1% is used here because submission within NHTSA’s safety portal will not allow a non-numeric value. 5. Description of the Defect: In some of the affected vehicles, an intermittent electrical connection in the electric power steering (EPS) torque sensor can disable the EPS assist. In the event of an EPS failure, a Power Steering Warning Light will illuminate in the instrument cluster to alert the driver and the steering system will default to manual steering mode. The mechanical steering linkage is maintained at all times. However, loss of EPS will require higher steering effort, especially at low speeds, which may increase the risk of a crash. 6. Chronology of Principal Events: December 2021 – Nissan opened an investigation a field incident alleging sudden loss of EPS assist, on a Model Year 2021 Nissan Versa vehicle. This incident appeared to be similar to an incident that occurred in Mexico market on a Nissan Kicks in September 2021. Nissan launched an investigation, together with the supplier, into the issue. January 2022 – During the investigation, it was unclear if this was the same issue that caused the EPS failure in Mexico market. In order to better understand the issue, Nissan launched a dealer action on January 31, 2022 to collect parts. In parallel, Nissan launched a study to investigate the effect of EPS loss on steering effort. February 2022 – As part of the study, Nissan collected 7 parts for analysis. Initial examination pointed to a potential issue with the torque sensor. March 2022 through May 2022 – The supplier’s investigation confirmed poor weld penetration at the terminal within the torque sensor that may have led to a disconnection of the terminal welds within the affected steering column torque sensor. The supplier worked to identify the potentially affected population based on internal production records. The supplier identified lot codes for potentially affected torque sensors. Nissan initiated a pre-delivery inspection on in-transit vehicles and within dealer inventory to check for the potentially affected torque sensors. These parts were collected and sent to the supplier for analysis. June 2022 through August 2022 – Nissan worked with the supplier to identify potentially affected vehicles. September 8, 2022 – In an abundance of caution, Nissan decided to conduct a Voluntary Safety Recall Campaign to inspect all potentially affected vehicles and replace the steering column if an affected lot code is identified on the torque sensor. 7. Description of Corrective Action: Dealers will be notified beginning September 16, 2022. Owners of all potentially affected vehicles will be notified beginning on November 9, 2022, to bring their vehicle to the dealer for repair. The dealer will inspect the steering column torque sensor lot code and replace the steering column assembly as needed. All inspections and repairs will be performed free of charge for parts and labor. Nissan will not include a statement in the Part 577 owner notification concerning reimbursement for the cost of obtaining a pre-notification remedy for the subject vehicles because they are still under warranty. 8. Copy of Notices: Copies of all notices will be provided to NHTSA as they become available.

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FINAL – Versa Kicks Steering Column Owner Letter – PMA10 OWNER NOTIFICATION NOTIFICACION PROPRIETARIO NHTSA RECALL 22V-693 Dear Nissan [Versa l<icks] owner, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Nissan has decided that a defect which relates to motor vehicle safety exists in some 2027 Model Year Nissan [Versa l<icks] vehicles. Our records indicate that you own or lease the Nissan vehicle subject to this recall as identified by the VIN on the inside of this notice. Reason for Recall Motivo del Retiro The driver may experience a sudden loss of Electric Power Steering (EPS) with a warning message and audible chime. When power steering is disabled, the system defaults to manual steering. Greater steering effort is needed to steer the vehicle, especially in sharp turns and at low speeds, increasing the risk of a crash. What Nissan Will Do Que Hara Nissan Your Nissan dealer will inspect the lot code on the torque sensor and, if necessary will replace the steering column assembly. This service, which is conducted at no charge to you for parts and labor, could take up to one and a half (7.5) hours to complete, but your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule. What You Should Do Que Debes Hacer Contact your Nissan dealer at your earliest convenience in order to arrange an appointment to have your steering column torque sensor inspected. Please bring this notice with you when you keep your service appointment. Comunfcate con cualquier concesionario Nissan a la mayor brevedad para concertar una cita de reparaci6n para tu vehfculo. Se requiere que traigas esta notificaci6n el dfa de tu cita. For more information about the recall, please scan the QR code or visit https://nna.secure.force.com/recall?camp=PMAl0. Para obtener mas informaci6n sobre el retiro, por favor escanee el c6digo QR o visite https:/ /nna.secure.force.com/recall?camp=PMAl0. If the dealer fails to, or is unable to make the necessary repairs free of charge, you may contact the National Consumer Affairs Department, Nissan North America, Inc. P.O. Box 685003, Franklin, TN 37068-5003. The toll free number is 7-800-867-7669. Si el concesionario no cum pie, o no le es posible realizar las reparaciones necesarias sin cargos, puedes contactar al Departamento Nacional de Asuntos del Consumidor a: National Consumer Affairs Department, FINAL – Versa Kicks Steering Column Owner Letter – PMA10 Nissan North America, Inc. P.O. Box 685003, Franklin, TN 37068-5003. El numero libre de cargos es 1-800-867- 7669. You may also submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1- 800-424-9153); or go to http:/ /www.safercar.gov. Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. Thank you for your cooperation. We appreciate your Nissan ownership and apologize for any inconvenience this may cause you. Gracias por tu cooperaci6n. Agradecemos tu patrocinio como duefio de un Nissan y te ofrecemos nuestras disculpas por cualquier inconveniente que esto pueda ocasionar.

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CAMPAIGN BULLETIN Steering Column Voluntary Safety Recall Campaign Reference: PMA10 Date: March 1, 2023 Attention: Dealer Principal, Sales, Service & Parts Managers SAFETY RECALL CAMPAIGN ID: PMA10 | REVISION 2 IMPORTANT: It is a violation of Federal law for dealers to sell or deliver new vehicles in their inventory covered by this notification until the campaign’s final remedy action is performed. ***** Campaign Summary ***** Nissan is committed to the safety and security of our customers and their passengers. Nissan has notified the National Highway Traffic Safety Administration (NHTSA) and Transport Canada that it is recalling certain specific MY2021 Nissan Versa and MY2021 Nissan Kicks vehicles to address a potential power steering issue. Due to a supplier manufacturing concern, which since has been corrected, an intermittent electrical connection in the electric power steering (EPS) torque sensor can disable the EPS assist. In the event of an EPS failure, the Power Steering Warning Light will illuminate in the instrument cluster to alert the driver and the steering system will default to manual steering mode. The mechanical steering linkage is maintained at all times. However, loss of EPS will require higher steering effort, especially at low speeds, which may increase the risk of a crash. Dealers will inspect the lot code on the torque sensor and, if necessary will replace the steering column assembly. Affected Models/Years: Affected Population: Dealer Inventory: SERVICE COMM Activation date: Stop Sale In Effect MY2021 Versa (N18) 6,076 NA September 16, 2022 YES MY2021 Kicks (P15) 13,964 NA UPDATE March 1, 2023 Please discard earlier versions of this bulletin. The announcement from January 10, 2023 has been revised to include the following change: • The following part will be placed on restriction and can be ordered, as needed, via DBS beginning March 1, 2023:  48935-3BA0A BOLT (Steering Wheel) CAMPAIGN ID: PMA10 | REVISION 2 ***** What Dealers Should Do**** 1. Verify if vehicles are affected by this Voluntary Recall Campaign using Service Comm or DBS National Service History Campaign I.D. PMA10. 2. Dealers must not sell, lease, trade, rent, or loan any vehicles in dealer inventory affected by this recall campaign until after the vehicle has been repaired. 3. Dealers should use NTB22-079 to remedy any vehicles subject to this campaign. 4. Once remedied, dealers should submit the claim, using the claims coding provided, and release the vehicle. ***** Release Schedule ***** Parts Part number 48935-3BA0A BOLT (Steering Wheel) is being placed on restriction and dealers will be able to order, as needed, via DBS beginning March 1, 2023. Part Number Description Quantity 01125-N6061 BOLT (Knee Air Bag Module) 2 48935-3BA0A BOLT (Steering Wheel) 1 (If Needed) 48810-5EE0A COLUMN ASSY – STEERING, UPPER 1 (If Needed) NOTE: Parts replaced under this activity may be collected through the Nissan Part Return Program. If a Part Return Required Notification is received by the dealer, it is important for dealers to return parts applicable specifically to the VIN and repair order identified. Special Tools • White Crayon Repair • NTB22-079 Owner Notification Nissan will begin sending notifications to owners of all potentially affected vehicles in November 2022, via U.S. Mail. ***** Dealer Responsibility ***** It is the dealer’s responsibility to check Service Comm or DBS National Service History using the appropriate Campaign I.D. for the campaign status on each vehicle falling within the range of this voluntary safety recall campaign, which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in dealer inventory. If a VIN subject to this recall campaign was part of a dealer trade, the letter associated with that VIN should be forwarded to the appropriate dealer for service completion. CAMPAIGN ID: PMA10 | REVISION 2 NISSAN NORTH AMERICA, INC. Total Customer Satisfaction Frequently Asked Questions (FAQ): Q. Is this a Safety recall? A. Yes. Q. Is this a Stop Sale? A. Yes. Q. What is the reason for the Voluntary Safety Recall? A. Due to a supplier manufacturing concern, which since has been corrected, an intermittent electrical connection in the electric power steering (EPS) torque sensor can disable the EPS assist. In the event of an EPS failure, the Power Steering Warning Light will illuminate in the instrument cluster to alert the driver and the steering system will default to manual steering mode. The mechanical steering linkage is maintained at all times. However, loss of EPS will require higher steering effort, especially at low speeds, which may increase the risk of a crash. Q. What is the possible effect of this condition? A. If this condition occurs, the Power Steering Warning Light will illuminate in the instrument cluster to alert the driver and the steering system will default to manual steering mode. The mechanical steering linkage is maintained at all times. However, loss of EPS will require higher steering effort, especially at low speeds, which may increase the risk of a crash. Q. What will be the corrective action for this voluntary recall campaign? A. Dealers will inspect the lot code on the torque sensor and, if necessary will replace the steering column assembly. Q. How long will the corrective action take? A. This free service could take up to one and a half (1.5) hours to complete but your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule. Q. When will vehicle owners be notified? A. Nissan will begin sending notifications to owners of all potentially affected vehicles in November 2022, via U.S. Mail. CAMPAIGN ID: PMA10 | REVISION 2 Q. Is my vehicle safe to drive? A. If your vehicle is subject to this campaign, you will receive an Owner Notification letter from Nissan, which will provide instructions on how to remedy your vehicle. Affected owners are encouraged to have their vehicles repaired as soon as possible upon notification. Q. Is there anything owners can do to mitigate this condition? A. No. Q. Are parts readily available? A. Yes, the steering wheel bolt will be on restriction effective March 1, 2023 and can be ordered via DBS. Q. Will a rental vehicle be provided while the dealer is servicing the vehicle? A. Please consult your dealer for alternate transportation availability while your vehicle is being serviced. Rental is available upon customer request, while parts are on order. EXPENSE CODE DESCRIPTION AMOUNT 502 Rental Expense $156 (Max) Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required. Please refer to the Goodwill Rental Guidelines in the APRM for detailed information regarding application of rental reimbursement. Q. Is there any charge for the repair? A. No. The remedy will be performed for the customer free of charge for parts and labor. Q. Will I have to take my vehicle back to the selling dealer to have the service performed? A. No, any authorized Nissan dealer is able to perform the service. For Consumer Affairs: Please inform us of the dealer where you would like to have the service completed. Q. I have lost confidence in the vehicle. Will Nissan replace or repurchase the vehicle? A. The remedy will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle. CAMPAIGN ID: PMA10 | REVISION 2 Q. What model year vehicles are involved? A. Certain MY2021 Nissan Versa and Kicks vehicles manufactured between July 19, 2021 to September 27, 2021. Q. Are you experiencing this condition on any other Nissan (or INFINITI) models? A. No. Revision History: Date Announcement Purpose September 16, 2022 Original Document New campaign announcement January 10, 2023 REVISION 1 Parts restriction lift March 1, 2023 REVISION 2 Parts placed on restriction

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-693 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Nissan North America, Inc. Submission Date : APR 12, 2023 NHTSA Recall No. : 22V-693 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Nissan North America, Inc. Address : P. O. BOX 685001 Franklin TN 37068-5009 Company phone : 800-647-7261 Population : Number of potentially involved : 20,040 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2021-2021 Nissan Versa Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : This issue is specific to Nissan Versa and Kicks vehicles produced on a specific production line during the specified production period. No other Nissan or INFINITI vehicles are affected. Production Dates : JUL 19, 2021 – SEP 27, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2021-2021 Nissan Kicks Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : This issue is specific to Nissan Versa and Kicks vehicles produced on a specific production line during the specified production period. No other Nissan or INFINITI vehicles are affected. Production Dates : JUL 19, 2021 – SEP 27, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : In some of the affected vehicles, an intermittent electrical connection in the electric power steering (EPS) torque sensor can disable the EPS assist. In the event of an EPS failure, a Power Steering Warning Light will illuminate in the instrument cluster to alert the driver and the steering system will default to manual steering mode. The mechanical steering linkage is maintained at all times. Part 573 Safety Recall Report 22V-693 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Even though the mechanical steering linkage is maintained at all times, the loss of EPS will require higher steering effort, especially at low speeds, which may increase the risk of a crash. Description of the Cause : NR Identification of Any Warning that can Occur : There is no preceding warning. Involved Components : Component Name 1 : COLUMN ASSY – STEERING Component Description : Upper Steering Column Component Part Number : 48810-5EE0A Supplier Identification : Component Manufacturer Name : JTEKT AUTOMOTIVE MEXICO Address : Avenida Montecillo #100 Parque Industria Villa de Pozos Foreign States 78423 Country : Mexico Chronology : December 2021 – Nissan opened an investigation a field incident alleging sudden loss of EPS assist, on a Model Year 2021 Nissan Versa vehicle. This incident appeared to be similar to an incident that occurred in Mexico market on a Nissan Kicks in September 2021. Nissan launched an investigation, together with the supplier, into the issue. January 2022 – During the investigation, it was unclear if this was the same issue that caused the EPS failure in Mexico market. In order to better understand the issue, Nissan launched a dealer action on January 31, 2022 to collect parts. In parallel, Nissan launched a study to investigate the effect of EPS loss on steering effort. February 2022 – As part of the study, Nissan collected 7 parts for analysis. Initial examination pointed to a potential issue with the torque sensor. March 2022 through May 2022 – The supplier’s investigation confirmed poor weld penetration at the terminal Part 573 Safety Recall Report 22V-693 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 within the torque sensor that may have led to a disconnection of the terminal welds within the affected steering column torque sensor. The supplier worked to identify the potentially affected population based on internal production records. The supplier identified lot codes for potentially affected torque sensors. Nissan initiated a pre-delivery inspection on in-transit vehicles and within dealer inventory to check for the potentially affected torque sensors. These parts were collected and sent to the supplier for analysis. June 2022 through August 2022 – Nissan worked with the supplier to identify potentially affected vehicles. September 8, 2022 – In an abundance of caution, Nissan decided to conduct a Voluntary Safety Recall Campaign to inspect all potentially affected vehicles and replace the steering column if an affected lot code is identified on the torque sensor. Description of Remedy : Description of Remedy Program : The dealer will inspect the steering column torque sensor lot code and replace the steering column assembly as needed. All inspections and repairs will be performed free of charge for parts and labor. Nissan will not include a statement in the Part 577 owner notification concerning reimbursement for the cost of obtaining a pre-notification remedy for the subject vehicles because they are still under warranty. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Dealers will be notified beginning September 16, 2022. Owners of all potentially affected vehicles will be notified beginning on November 9, 2022, to bring their vehicle to the dealer for repair. Planned Dealer Notification Date : SEP 16, 2022 – NR Planned Owner Notification Date : NOV 09, 2022 – NR * NR – Not Reported

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