23E012 – Driver’s Side Air Bag Cover Emblem May Detach – Nissan

SEOCONTENT-START

February 9, 2023 Ms. Anne Collins Associate Administrator for Enforcement National Highway Traffic Safety Administration Attn: Recall Management Division (NVS-215) Room W48-302 1200 New Jersey Avenue, SE Washington, D.C. 20590 Dear Ms. Collins: Nissan North America, Inc. One Nissan Way Franklin, TN 37067 Mailing Address: PO Box 685001 Franklin, TN 37068 We are transmitting the enclosed Defect Information Report in accordance with 49 CFR Part 573. A voluntary recall campaign will be initiated and your office provided with the notices. Very truly, Will Swindell Manager, Technical Compliance Encl. DEFECT INFORMATION REPORT 1. Manufacturer: Nissan North America, Inc., Smyrna Plant Nissan North America, Inc., Canton Plant 2. Equipment Potentially Involved: Part Number DescriDtion 98510-ZC08A Driver’s Airbag Assembly 98510-ZC08B Driver’s Airbag Assembly 98510-ZM40A Driver’s Airbag Assembly 98510-ZM40B Driver’s Airbag Assembly Driver’s Airbag 98510-ZM40C Assembly 98510-ZM78A Driver’s Airbag Assembly 98510-ZM78B Driver’s Airbag Assembly 98510-ZQ08A Driver’s Airbag Assembly 98510-ZQ08B Driver’s Airbag Assembly Driver’s Airbag 98510-ZV08C Assembly 98510-ZP51A Driver’s Airbag Assembly 98510-ZP51C Driver’s Airbag Assembly 98510-ZP51D Driver’s Airbag Assembly 98510-ZP61C Driver’s Airbag Assembly 98510-ZP61D Driver’s Airbag Assembly 98510-ZS08A Driver’s Airbag Assembly 98510-ZS18A Driver’s Airbag Assembly Production Dates Sept 25, 2007- Mar 1, 2011 Sept 27, 2007- April 27, 2011 Sept 25, 2007- Mar 1, 2011 Sept 13, 2007- Aug 11, 2010 A~~lied Model Vear l Model Model Year 2004 – 2008, 2011 – 2012 Nissan Titan; Model Year 2004 – 2008, 2011 – 2012 Nissan Armada Model Year 2004 – 2008 Nissan Quest Model Year 2004 – 2008, 2011 – 2012 Nissan Titan; Model Year 2004 – 2008, 2011 – 2012 Nissan Armada Model Year 2005 – 2008, 2011 -2013 Nissan Frontier; Model Year 2005 – 2008, 2011 -2013 Nissan Xterra; Model Year 2005 – 2008, 2011 -2012 Nissan Pathfinder Part Number Description Quantity Applied Model The driver’s airbag assembly parts listed may contain the defect described in Section 5 below. The date range was determined using the start and end of part production dates. Service parts were available for repair for the applicable models. The potentially affected driver’s airbag assemblies may have been installed on vehicles as part of a subsequent theft or collision repair. Driver’s airbag assembly parts produced before or after the dates above are not affected. Nissan confirmed that no affected parts remain in service inventory. The name and address of the driver’s air bag assembly supplier is: Autoliv ASP, Inc. 1320 Pacific Drive Auburn Hills, Ml 48326 United States Maryann Pierce Perttunen Vice President Legal [email protected] Direct: +1-248-276-0713 3. Total Number of Parts Potentially Involved: 98510-ZC08A Driver’s Airbag Assembly 98510-ZC08B Driver’s Airbag Assembly 98510-ZM40A Driver’s Airbag Assembly 98510-ZM40B Driver’s Airbag Assembly 98510-ZM40C Driver’s Airbag Assembly 98510-ZM78A Driver’s Airbag Assembly 98510-ZM78B Driver’s Airbag Assembly 98510-ZQ08A Driver’s Airbag Assembly 98510-ZQ08B Driver’s Airbag Assembly 98510-ZV08C Driver’s Airbag Assembly 98510-ZP51A Driver’s Airbag Assembly 98510-ZP51C Driver’s Airbag Assembly 98510-ZP51D Driver’s Airbag Assembly 815 Nissan Titan; 1350 Nissan Armada 177 22 146 Nissan Quest 201 86 459 1229 Nissan Titan; Nissan Armada 74 1159 Nissan Frontier; 2769 Nissan Xterra; Nissan Pathfinder 1259    98510-ZP61C Driver’s Airbag Assembly 242 98510-ZP61D Driver’s Airbag Assembly 278 98510-Z508A Driver’s Airbag Assembly 572 98510-Z518A Driver’s Airbag Assembly 8 Approximately 10,846 parts are affected. A breakdown of airbag assembly type by model is shown in the table below. 4. Percentage of Equipment Estimated to Actually Contain the Defect: Approximately 0.03%. 1% is used here because submission within NHTSA’s safety portal will not allow a non-numeric value. 5. Description of the Defect: The resin emblem on the driver’s airbag module cover in affected vehicles may have reduced durability due to potential Tier 2 supplier production process variation. In this condition, the posts of the emblem may develop cracks over time, and the emblem and retainer components could detach in the event of an airbag deployment. A detached emblem and/or retainer component may become a projectile during an airbag deployment, increasing the risk of injury to vehicle occupants. 6. Chronology of Principal Events: January 2022 – Nissan received a customer Vehicle Owner Questionnaire (VOQ) from NHTSA related to an alleged injury reportedly caused by emblem detachment during a driver’s airbag deployment on a Model Year 2008 Nissan Titan vehicle. Nissan launched an investigation into the issue. Nissan identified three previous allegations of injury caused by detached emblems related to an airbag deployment event. At the time, based on the analysis Nissan conducted on the one (1) available part, Nissan believed it was an isolated incident. February 2019 lawsuit – Analysis of Model Year 2010 Titan identified contaminant residue on the broken emblem December 2020 Takata Trust Claim – Nissan has been unable to inspect the Model Year 2010Armada December 2020 VOQ – Nissan was unable to inspect the Model Year 2009 Armada because it was salvaged March 2022 – Nissan inspected the January 2022 VOQ incident vehicle but was not permitted to collect the incident part for further analysis. Nissan expanded its search to look for broken emblems. Additionally, Nissan initiated a parts return activity to retrieve any broken emblem field parts. April 29, 2022 through August 2022 – Nissan shared their findings from the January 2022 VOQ vehicle inspection with NHTSA, including evidence of unknown liquid residue at the emblem location and on the emblem. Nissan continued attempts to collect the January 2022 VOQ incident part for analysis. Additionally, Nissan collected two (2) field parts with the same emblem design produced within 3 months (November 2007) of the January 2022 VOQ incident part and which had allegedly broken off from the steering wheel cover (but not during an airbag deployment). September 2022 through December 2022 – Nissan worked together with the airbag supplier (Autoliv) and conducted an emblem traceability study that linked the potential emblem quality issues to the Tier 2 supplier (Douglas) production. Data suggested review was needed of the Tier 2 supplier’s procedures for sorting, molding or chroming of material at the start of production. As part of the investigation, Nissan conducted a search for claims related to the subject condition. Nissan refined its search criteria multiple times to identify claims of broken or detached emblems. After extensive analysis, Nissan identified one hundred seventeen (117) reports of cracked or detached emblems. However, not one of them was related to airbag deployment. A majority of the identified claims were related to cosmetic concerns about the emblem. Nissan continued updates to NHTSA on its field collection activity and attempts to collect the January 2022 VOO incident part. Initial analysis of the other two (2) collected field parts showed broken emblem posts and revealed degradation that may have been due to melt flow rate variation during production. There was also evidence of material degradation potentially caused by the chrome plating process. January 2023 – Nissan received the January 2022 VOQ incident part and began analysis. Nissan shared the results of its investigation of the 2 collected field parts with NHTSA during a call on January 19, 2023. The majority of the instances of broken emblems come from an 8- month production period in 2007-2008 when Douglas supplied the emblem and was found to have used resin with non-optimized melt flow parameters in the injection molding process. Breaking of emblems was likely caused by a combination of material quality, quality of chrome plating of emblem, and customer usage. Subsequent analysis of the January 2022 VOO incident part confirmed that it also had a lower tensile strength, similar to the two (2) collected field parts. Nissan also worked with Autoliv to identify the potentially affected vehicle population based on internal production records. February 2, 2023 – Based on the results of the investigation, and out of an abundance of caution, Nissan decided to conduct a Voluntary Safety Recall Campaign. 7. Description of Corrective Action: 8. Dealers will be notified beginning February 70, 2023. Owners of all potentially affected vehicles will receive an interim letter by April, 70 2023. The repair is under study at this time. When the repair is ready, customers will receive a final invitation to repair letter. All inspections and repairs will be performed free of charge for parts and labor. Nissan will include a statement in the Part 577 owner notification concerning reimbursement for the cost of obtaining a pre-notification remedy for a subject part that is no longer under warranty at time of repair. Copy of Notices: Copies of all notices will be provided to NHTSA as they become available.

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23E-012 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Nissan North America, Inc. Submission Date : FEB 09, 2023 NHTSA Recall No. : 23E-012 Manufacturer Recall No. : PC944/5/6/7/8/9 Manufacturer Information : Manufacturer Name : Nissan North America, Inc. Address : P. O. BOX 685001 Franklin TN 37068-5009 Company phone : 800-647-7261 Population : Number of potentially involved : 10,846 Estimated percentage with defect : 1 % Equipment Information : Brand / Trade 1 : Nissan Service Part Model : Model Year 2004 – 2008, 2011 – 2012 Nissan Titan; Armada Part No. : 98510-ZC08A Size : NR Function : NR Descriptive Information : This issue is specific to the emblems on certain driver’s airbag assemblies provided by the supplier (Autoliv), that were used during the production periods for the models listed above. No other Nissan or INFINITI vehicles are affected. Production Dates : SEP 25, 2007 – MAR 01, 2011 Brand / Trade 2 : Nissan Service Part Model : Model Year 2004 – 2008, 2011 – 2012 Nissan TItan; Armada Part No. : 98510-ZC08B Size : NR Function : Driver’s Airbag Descriptive Information : The driver’s airbag assembly parts listed may contain the defect described in Section 5 below. The date range was determined using the start and end of part production dates. Service parts were available for repair for the applicable models. The potentially affected driver’s airbag assemblies may have been installed on vehicles as part of a subsequent theft or collision repair. Driver’s airbag assembly parts produced before or after the dates above are not affected. Nissan confirmed that no affected parts remain in service inventory. Production Dates : SEP 25, 2007 – MAR 01, 2011 Part 573 Safety Recall Report 23E-012 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Brand / Trade 3 : Nissan Service Part Model : Model Year 2004 – 2008 Nissan Quest Part No. : 98510-ZM40A Size : NR Function : Driver’s Airbag Descriptive Information : The driver’s airbag assembly parts listed may contain the defect described in Section 5 below. The date range was determined using the start and end of part production dates. Service parts were available for repair for the applicable models. The potentially affected driver’s airbag assemblies may have been installed on vehicles as part of a subsequent theft or collision repair. Driver’s airbag assembly parts produced before or after the dates above are not affected. Nissan confirmed that no affected parts remain in service inventory. Production Dates : SEP 27, 2007 – APR 27, 2011 Brand / Trade 4 : Nissan Service Part Model : Model Year 2004 – 2008 Nissan Quest Part No. : 98510-ZM40B Size : NR Function : Driver’s Airbag Descriptive Information : The driver’s airbag assembly parts listed may contain the defect described in Section 5 below. The date range was determined using the start and end of part production dates. Service parts were available for repair for the applicable models. The potentially affected driver’s airbag assemblies may have been installed on vehicles as part of a subsequent theft or collision repair. Driver’s airbag assembly parts produced before or after the dates above are not affected. Nissan confirmed that no affected parts remain in service inventory. Production Dates : SEP 27, 2007 – APR 27, 2011 Part 573 Safety Recall Report 23E-012 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Brand / Trade 5 : Nissan Service Part Model : Model Year 2004 – 2008 Nissan Quest Part No. : 98510-ZM40C Size : NR Function : Driver’s Airbag Descriptive Information : The driver’s airbag assembly parts listed may contain the defect described in Section 5 below. The date range was determined using the start and end of part production dates. Service parts were available for repair for the applicable models. The potentially affected driver’s airbag assemblies may have been installed on vehicles as part of a subsequent theft or collision repair. Driver’s airbag assembly parts produced before or after the dates above are not affected. Nissan confirmed that no affected parts remain in service inventory. Production Dates : SEP 27, 2007 – APR 27, 2011 Brand / Trade 6 : Nissan Service Part Model : Model Year 2004 – 2008 Nissan Quest Part No. : 98510-ZM78A Size : NR Function : Driver’s Airbag Descriptive Information : The driver’s airbag assembly parts listed may contain the defect described in Section 5 below. The date range was determined using the start and end of part production dates. Service parts were available for repair for the applicable models. The potentially affected driver’s airbag assemblies may have been installed on vehicles as part of a subsequent theft or collision repair. Driver’s airbag assembly parts produced before or after the dates above are not affected. Nissan confirmed that no affected parts remain in service inventory. Production Dates : SEP 27, 2007 – APR 27, 2011 Part 573 Safety Recall Report 23E-012 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Brand / Trade 7 : Nissan Service Part Model : Model Year 2004 – 2008 Nissan Quest Part No. : 98510-ZM78B Size : NR Function : Driver’s Airbag Descriptive Information : The driver’s airbag assembly parts listed may contain the defect described in Section 5 below. The date range was determined using the start and end of part production dates. Service parts were available for repair for the applicable models. The potentially affected driver’s airbag assemblies may have been installed on vehicles as part of a subsequent theft or collision repair. Driver’s airbag assembly parts produced before or after the dates above are not affected. Nissan confirmed that no affected parts remain in service inventory. Production Dates : SEP 27, 2007 – APR 27, 2011 Brand / Trade 8 : Nissan Service Part Model : Model Year 2004 – 2008, 2011 – 2012 Nissan Titan, Armada Part No. : 98510-ZQ08A Size : NR Function : Driver’s Airbag Descriptive Information : The driver’s airbag assembly parts listed may contain the defect described in Section 5 below. The date range was determined using the start and end of part production dates. Service parts were available for repair for the applicable models. The potentially affected driver’s airbag assemblies may have been installed on vehicles as part of a subsequent theft or collision repair. Driver’s airbag assembly parts produced before or after the dates above are not affected. Nissan confirmed that no affected parts remain in service inventory. Production Dates : SEP 25, 2007 – MAR 01, 2011 Part 573 Safety Recall Report 23E-012 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Brand / Trade 9 : Nissan Service Part Model : Model Year 2004 – 2008, 2011 – 2012 Nissan Titan, Armada Part No. : 98510-ZQ08B Size : NR Function : Driver’s Airbag Descriptive Information : The driver’s airbag assembly parts listed may contain the defect described in Section 5 below. The date range was determined using the start and end of part production dates. Service parts were available for repair for the applicable models. The potentially affected driver’s airbag assemblies may have been installed on vehicles as part of a subsequent theft or collision repair. Driver’s airbag assembly parts produced before or after the dates above are not affected. Nissan confirmed that no affected parts remain in service inventory Production Dates : SEP 25, 2007 – MAR 01, 2011 Brand / Trade 10 : Nissan Service Part Model : Model Year 2005 – 2008, 2011 -2013 Nissan Frontier; Xterra; Model Year 2005 – 2008, 2011 -2012 Nissan Pathfinder Part No. : 98510-ZP51A Size : NR Function : Driver’s Airbag Descriptive Information : The driver’s airbag assembly parts listed may contain the defect described in Section 5 below. The date range was determined using the start and end of part production dates. Service parts were available for repair for the applicable models. The potentially affected driver’s airbag assemblies may have been installed on vehicles as part of a subsequent theft or collision repair. Driver’s airbag assembly parts produced before or after the dates above are not affected. Nissan confirmed that no affected parts remain in service inventory. Production Dates : SEP 13, 2007 – AUG 11, 2010 Part 573 Safety Recall Report 23E-012 Page 6 The information contained in this report was submitted pursuant to 49 CFR §573 Brand / Trade 11 : Nissan Service Part Model : Model Year 2005 – 2008, 2011 -2013 Nissan Frontier; Xterra; Model Year 2005 – 2008, 2011 -2012 Nissan Pathfinder Part No. : 98510-ZP51C Size : NR Function : Driver’s Airbag Descriptive Information : The driver’s airbag assembly parts listed may contain the defect described in Section 5 below. The date range was determined using the start and end of part production dates. Service parts were available for repair for the applicable models. The potentially affected driver’s airbag assemblies may have been installed on vehicles as part of a subsequent theft or collision repair. Driver’s airbag assembly parts produced before or after the dates above are not affected. Nissan confirmed that no affected parts remain in service inventory. Production Dates : SEP 13, 2007 – AUG 11, 2010 Brand / Trade 12 : Nissan Service Part Model : Model Year 2005 – 2008, 2011 -2013 Nissan Frontier; Xterra; Model Year 2005 – 2008, 2011 -2012 Nissan Pathfinder Part No. : 98510-ZP51D Size : NR Function : Driver’s Airbag Descriptive Information : The driver’s airbag assembly parts listed may contain the defect described in Section 5 below. The date range was determined using the start and end of part production dates. Service parts were available for repair for the applicable models. The potentially affected driver’s airbag assemblies may have been installed on vehicles as part of a subsequent theft or collision repair. Driver’s airbag assembly parts produced before or after the dates above are not affected. Nissan confirmed that no affected parts remain in service inventory Production Dates : SEP 13, 2007 – AUG 11, 2010 Part 573 Safety Recall Report 23E-012 Page 7 The information contained in this report was submitted pursuant to 49 CFR §573 Brand / Trade 13 : Nissan Service Part Model : Model Year 2005 – 2008, 2011 -2013 Nissan Frontier; Xterra; Model Year 2005 – 2008, 2011 -2012 Nissan Pathfinder Part No. : 98510-ZP61C Size : NR Function : Driver’s Airbag Descriptive Information : The driver’s airbag assembly parts listed may contain the defect described in Section 5 below. The date range was determined using the start and end of part production dates. Service parts were available for repair for the applicable models. The potentially affected driver’s airbag assemblies may have been installed on vehicles as part of a subsequent theft or collision repair. Driver’s airbag assembly parts produced before or after the dates above are not affected. Nissan confirmed that no affected parts remain in service inventory. Production Dates : SEP 13, 2007 – AUG 11, 2010 Brand / Trade 14 : Nissan Service Part Model : Model Year 2005 – 2008, 2011 -2013 Nissan Frontier; Xterra; Model Year 2005 – 2008, 2011 -2012 Nissan Pathfinder Part No. : 98510-ZP61D Size : NR Function : Driver’s Airbag Descriptive Information : The driver’s airbag assembly parts listed may contain the defect described in Section 5 below. The date range was determined using the start and end of part production dates. Service parts were available for repair for the applicable models. The potentially affected driver’s airbag assemblies may have been installed on vehicles as part of a subsequent theft or collision repair. Driver’s airbag assembly parts produced before or after the dates above are not affected. Nissan confirmed that no affected parts remain in service inventory. Production Dates : SEP 13, 2007 – AUG 11, 2010 Part 573 Safety Recall Report 23E-012 Page 8 The information contained in this report was submitted pursuant to 49 CFR §573 Brand / Trade 15 : Nissan Service Part Model : Model Year 2005 – 2008, 2011 -2013 Nissan Frontier; Xterra; Model Year 2005 – 2008, 2011 -2012 Nissan Pathfinder Part No. : 98510-ZS08A Size : NR Function : Driver’s Airbag Descriptive Information : The driver’s airbag assembly parts listed may contain the defect described in Section 5 below. The date range was determined using the start and end of part production dates. Service parts were available for repair for the applicable models. The potentially affected driver’s airbag assemblies may have been installed on vehicles as part of a subsequent theft or collision repair. Driver’s airbag assembly parts produced before or after the dates above are not affected. Nissan confirmed that no affected parts remain in service inventory. Production Dates : SEP 13, 2007 – AUG 11, 2010 Brand / Trade 16 : Nissan Service Part Model : Model Year 2005 – 2008, 2011 -2013 Nissan Frontier; Xterra; Model Year 2005 – 2008, 2011 -2012 Nissan Pathfinder Part No. : 98510-ZS18A Size : NR Function : Driver’s Airbag Descriptive Information : The driver’s airbag assembly parts listed may contain the defect described in Section 5 below. The date range was determined using the start and end of part production dates. Service parts were available for repair for the applicable models. The potentially affected driver’s airbag assemblies may have been installed on vehicles as part of a subsequent theft or collision repair. Driver’s airbag assembly parts produced before or after the dates above are not affected. Nissan confirmed that no affected parts remain in service inventory. Production Dates : SEP 13, 2007 – AUG 11, 2010 Part 573 Safety Recall Report 23E-012 Page 9 The information contained in this report was submitted pursuant to 49 CFR §573 Brand / Trade 17 : Nissan Service Part Model : Model Year 2004 – 2008, 2011 – 2012 Nissan Titan, Armada Part No. : 98510-ZV08C Size : NR Function : Driver’s Airbag Descriptive Information : The driver’s airbag assembly parts listed may contain the defect described in Section 5 below. The date range was determined using the start and end of part production dates. Service parts were available for repair for the applicable models. The potentially affected driver’s airbag assemblies may have been installed on vehicles as part of a subsequent theft or collision repair. Driver’s airbag assembly parts produced before or after the dates above are not affected. Nissan confirmed that no affected parts remain in service inventory. Production Dates : SEP 25, 2007 – MAR 01, 2011 Description of Defect : Description of the Defect : The resin emblem on the driver’s airbag module cover in affected vehicles may have reduced durability due to potential Tier 2 supplier production process variation. In this condition, the posts of the emblem may develop cracks over time, and the emblem and retainer components could detach in the event of an airbag deployment. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : A detached emblem and/or retainer component may become a projectile during an airbag deployment, increasing the risk of injury to vehicle occupants. Description of the Cause : NR Identification of Any Warning that can Occur : There is no preceding warning. Involved Components : Component Name : Driver’s Airbag Assembly Component Description : Model Year 2004 – 2008, 2011 – 2012 Nissan Titan; Armada Component Part Number : 98510-ZC08A Part 573 Safety Recall Report 23E-012 Page 10 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name : Driver’s Airbag Assembly Component Description : Model Year 2004 – 2008, 2011 – 2012 Nissan Titan; Armada Component Part Number : 98510-ZC08B Component Name : Driver’s Airbag Assembly Component Description : Model Year 2004 – 2008 Nissan Quest Component Part Number : 98510-ZM40A Component Name : Driver’s Airbag Assembly Component Description : Model Year 2004 – 2008 Nissan Quest Component Part Number : 98510-ZM40B Component Name : Driver’s Airbag Assembly Component Description : Model Year 2004 – 2008 Nissan Quest Component Part Number : 98510-ZM40C Component Name : Driver’s Airbag Assembly Component Description : Model Year 2004 – 2008 Nissan Quest Component Part Number : 98510-ZM78A Component Name : Driver’s Airbag Assembly Component Description : Model Year 2004 – 2008 Nissan Quest Component Part Number : 98510-ZM78B Component Name : Driver’s Airbag Assembly Component Description : Model Year 2004 – 2008, 2011 – 2012 Nissan Titan; Armada Component Part Number : 98510-ZQ08A Part 573 Safety Recall Report 23E-012 Page 11 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name : Driver’s Airbag Assembly Component Description : Model Year 2004 – 2008, 2011 – 2012 Nissan Titan; Armada Component Part Number : 98510-ZQ08B Component Name : Driver’s Airbag Assembly Component Description : Model Year 2004 – 2008, 2011 – 2012 Nissan Titan; Armada Component Part Number : 98510-ZV08C Component Name : Driver’s Airbag Assembly Component Description : Model Year 2005 – 2008, 2011 -2013 Nissan Frontier; Xterra; Model Year 2005 – 2008, 2011 -2012 Nissan Pathfinder Component Part Number : 98510-ZP51A Component Name : Driver’s Airbag Assembly Component Description : Model Year 2005 – 2008, 2011 -2013 Nissan Frontier; Xterra; Model Year 2005 – 2008, 2011 -2012 Nissan Pathfinder Component Part Number : 98510-ZP51C Component Name : Driver’s Airbag Assembly Component Description : Model Year 2005 – 2008, 2011 -2013 Nissan Frontier; Xterra; Model Year 2005 – 2008, 2011 -2012 Nissan Pathfinder Component Part Number : 98510-ZP51D Component Name : Driver’s Airbag Assembly Component Description : Model Year 2005 – 2008, 2011 -2013 Nissan Frontier; Xterra; Model Year 2005 – 2008, 2011 -2012 Nissan Pathfinder Component Part Number : 98510-ZP61C Part 573 Safety Recall Report 23E-012 Page 12 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name : Driver’s Airbag Assembly Component Description : Model Year 2005 – 2008, 2011 -2013 Nissan Frontier; Xterra; Model Year 2005 – 2008, 2011 -2012 Nissan Pathfinder Component Part Number : 98510-ZP61D Component Name : Driver’s Airbag Assembly Component Description : Model Year 2005 – 2008, 2011 -2013 Nissan Frontier; Model Year 2005 – 2008, 2011 -2013 Nissan Xterra; Model Year 2005 – 2008, 2011 -2012 Nissan Pathfinder Component Part Number : 98510-ZS08A Component Name : Driver’s Airbag Assembly Component Description : Model Year 2005 – 2008, 2011 -2013 Nissan Frontier; Xterra; Model Year 2005 – 2008, 2011 -2012 Nissan Pathfinder Component Part Number : 98510-ZS18A Supplier Identification : Component Manufacturer Name : Autoliv ASP, Inc. Address : 1320 Pacific Drive Auburn Hills Michigan 48326 Country : United States Chronology : See attached Part 573 report for chronology. Part 573 Safety Recall Report 23E-012 Page 13 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : The repair is under study at this time. Nissan will include a statement in the Part 577 owner notification concerning reimbursement for the cost of obtaining a pre-notification remedy for a subject vehicle that is no longer under warranty at time of repair. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Dealers will be notified beginning February 10, 2023. Owners of all potentially affected vehicles will receive an interim letter by April, 10 2023. Planned Dealer Notification Date : FEB 10, 2023 – NR Planned Owner Notification Date : APR 10, 2023 – NR Purchaser Information : The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment: Name : NR Address : NR NR Country : NR Company Phone : NR * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23E-012 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Nissan North America, Inc. Submission Date : FEB 13, 2023 NHTSA Recall No. : 23E-012 Manufacturer Recall No. : PC947 PC948 PC949 Manufacturer Information : Manufacturer Name : Nissan North America, Inc. Address : P. O. BOX 685001 Franklin TN 37068-5009 Company phone : 800-647-7261 Population : Number of potentially involved : 10,846 Estimated percentage with defect : 1 % Equipment Information : Brand / Trade 1 : Nissan Service Part Model : Model Year 2004 – 2008, 2011 – 2012 Nissan Titan; Armada Part No. : 98510-ZC08A Size : NR Function : NR Descriptive Information : This issue is specific to the emblems on certain driver’s airbag assemblies provided by the supplier (Autoliv), that were used during the production periods for the models listed above. No other Nissan or INFINITI vehicles are affected. Production Dates : SEP 25, 2007 – MAR 01, 2011 Brand / Trade 2 : Nissan Service Part Model : Model Year 2004 – 2008, 2011 – 2012 Nissan TItan; Armada Part No. : 98510-ZC08B Size : NR Function : Driver’s Airbag Descriptive Information : The driver’s airbag assembly parts listed may contain the defect described in Section 5 below. The date range was determined using the start and end of part production dates. Service parts were available for repair for the applicable models. The potentially affected driver’s airbag assemblies may have been installed on vehicles as part of a subsequent theft or collision repair. Driver’s airbag assembly parts produced before or after the dates above are not affected. Nissan confirmed that no affected parts remain in service inventory. Production Dates : SEP 25, 2007 – MAR 01, 2011 Part 573 Safety Recall Report 23E-012 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Brand / Trade 3 : Nissan Service Part Model : Model Year 2004 – 2008 Nissan Quest Part No. : 98510-ZM40A Size : NR Function : Driver’s Airbag Descriptive Information : The driver’s airbag assembly parts listed may contain the defect described in Section 5 below. The date range was determined using the start and end of part production dates. Service parts were available for repair for the applicable models. The potentially affected driver’s airbag assemblies may have been installed on vehicles as part of a subsequent theft or collision repair. Driver’s airbag assembly parts produced before or after the dates above are not affected. Nissan confirmed that no affected parts remain in service inventory. Production Dates : SEP 27, 2007 – APR 27, 2011 Brand / Trade 4 : Nissan Service Part Model : Model Year 2004 – 2008 Nissan Quest Part No. : 98510-ZM40B Size : NR Function : Driver’s Airbag Descriptive Information : The driver’s airbag assembly parts listed may contain the defect described in Section 5 below. The date range was determined using the start and end of part production dates. Service parts were available for repair for the applicable models. The potentially affected driver’s airbag assemblies may have been installed on vehicles as part of a subsequent theft or collision repair. Driver’s airbag assembly parts produced before or after the dates above are not affected. Nissan confirmed that no affected parts remain in service inventory. Production Dates : SEP 27, 2007 – APR 27, 2011 Part 573 Safety Recall Report 23E-012 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Brand / Trade 5 : Nissan Service Part Model : Model Year 2004 – 2008 Nissan Quest Part No. : 98510-ZM40C Size : NR Function : Driver’s Airbag Descriptive Information : The driver’s airbag assembly parts listed may contain the defect described in Section 5 below. The date range was determined using the start and end of part production dates. Service parts were available for repair for the applicable models. The potentially affected driver’s airbag assemblies may have been installed on vehicles as part of a subsequent theft or collision repair. Driver’s airbag assembly parts produced before or after the dates above are not affected. Nissan confirmed that no affected parts remain in service inventory. Production Dates : SEP 27, 2007 – APR 27, 2011 Brand / Trade 6 : Nissan Service Part Model : Model Year 2004 – 2008 Nissan Quest Part No. : 98510-ZM78A Size : NR Function : Driver’s Airbag Descriptive Information : The driver’s airbag assembly parts listed may contain the defect described in Section 5 below. The date range was determined using the start and end of part production dates. Service parts were available for repair for the applicable models. The potentially affected driver’s airbag assemblies may have been installed on vehicles as part of a subsequent theft or collision repair. Driver’s airbag assembly parts produced before or after the dates above are not affected. Nissan confirmed that no affected parts remain in service inventory. Production Dates : SEP 27, 2007 – APR 27, 2011 Part 573 Safety Recall Report 23E-012 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Brand / Trade 7 : Nissan Service Part Model : Model Year 2004 – 2008 Nissan Quest Part No. : 98510-ZM78B Size : NR Function : Driver’s Airbag Descriptive Information : The driver’s airbag assembly parts listed may contain the defect described in Section 5 below. The date range was determined using the start and end of part production dates. Service parts were available for repair for the applicable models. The potentially affected driver’s airbag assemblies may have been installed on vehicles as part of a subsequent theft or collision repair. Driver’s airbag assembly parts produced before or after the dates above are not affected. Nissan confirmed that no affected parts remain in service inventory. Production Dates : SEP 27, 2007 – APR 27, 2011 Brand / Trade 8 : Nissan Service Part Model : Model Year 2004 – 2008, 2011 – 2012 Nissan Titan, Armada Part No. : 98510-ZQ08A Size : NR Function : Driver’s Airbag Descriptive Information : The driver’s airbag assembly parts listed may contain the defect described in Section 5 below. The date range was determined using the start and end of part production dates. Service parts were available for repair for the applicable models. The potentially affected driver’s airbag assemblies may have been installed on vehicles as part of a subsequent theft or collision repair. Driver’s airbag assembly parts produced before or after the dates above are not affected. Nissan confirmed that no affected parts remain in service inventory. Production Dates : SEP 25, 2007 – MAR 01, 2011 Part 573 Safety Recall Report 23E-012 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Brand / Trade 9 : Nissan Service Part Model : Model Year 2004 – 2008, 2011 – 2012 Nissan Titan, Armada Part No. : 98510-ZQ08B Size : NR Function : Driver’s Airbag Descriptive Information : The driver’s airbag assembly parts listed may contain the defect described in Section 5 below. The date range was determined using the start and end of part production dates. Service parts were available for repair for the applicable models. The potentially affected driver’s airbag assemblies may have been installed on vehicles as part of a subsequent theft or collision repair. Driver’s airbag assembly parts produced before or after the dates above are not affected. Nissan confirmed that no affected parts remain in service inventory Production Dates : SEP 25, 2007 – MAR 01, 2011 Brand / Trade 10 : Nissan Service Part Model : Model Year 2005 – 2008, 2011 -2013 Nissan Frontier; Xterra; Model Year 2005 – 2008, 2011 -2012 Nissan Pathfinder Part No. : 98510-ZP51A Size : NR Function : Driver’s Airbag Descriptive Information : The driver’s airbag assembly parts listed may contain the defect described in Section 5 below. The date range was determined using the start and end of part production dates. Service parts were available for repair for the applicable models. The potentially affected driver’s airbag assemblies may have been installed on vehicles as part of a subsequent theft or collision repair. Driver’s airbag assembly parts produced before or after the dates above are not affected. Nissan confirmed that no affected parts remain in service inventory. Production Dates : SEP 13, 2007 – AUG 11, 2010 Part 573 Safety Recall Report 23E-012 Page 6 The information contained in this report was submitted pursuant to 49 CFR §573 Brand / Trade 11 : Nissan Service Part Model : Model Year 2005 – 2008, 2011 -2013 Nissan Frontier; Xterra; Model Year 2005 – 2008, 2011 -2012 Nissan Pathfinder Part No. : 98510-ZP51C Size : NR Function : Driver’s Airbag Descriptive Information : The driver’s airbag assembly parts listed may contain the defect described in Section 5 below. The date range was determined using the start and end of part production dates. Service parts were available for repair for the applicable models. The potentially affected driver’s airbag assemblies may have been installed on vehicles as part of a subsequent theft or collision repair. Driver’s airbag assembly parts produced before or after the dates above are not affected. Nissan confirmed that no affected parts remain in service inventory. Production Dates : SEP 13, 2007 – AUG 11, 2010 Brand / Trade 12 : Nissan Service Part Model : Model Year 2005 – 2008, 2011 -2013 Nissan Frontier; Xterra; Model Year 2005 – 2008, 2011 -2012 Nissan Pathfinder Part No. : 98510-ZP51D Size : NR Function : Driver’s Airbag Descriptive Information : The driver’s airbag assembly parts listed may contain the defect described in Section 5 below. The date range was determined using the start and end of part production dates. Service parts were available for repair for the applicable models. The potentially affected driver’s airbag assemblies may have been installed on vehicles as part of a subsequent theft or collision repair. Driver’s airbag assembly parts produced before or after the dates above are not affected. Nissan confirmed that no affected parts remain in service inventory Production Dates : SEP 13, 2007 – AUG 11, 2010 Part 573 Safety Recall Report 23E-012 Page 7 The information contained in this report was submitted pursuant to 49 CFR §573 Brand / Trade 13 : Nissan Service Part Model : Model Year 2005 – 2008, 2011 -2013 Nissan Frontier; Xterra; Model Year 2005 – 2008, 2011 -2012 Nissan Pathfinder Part No. : 98510-ZP61C Size : NR Function : Driver’s Airbag Descriptive Information : The driver’s airbag assembly parts listed may contain the defect described in Section 5 below. The date range was determined using the start and end of part production dates. Service parts were available for repair for the applicable models. The potentially affected driver’s airbag assemblies may have been installed on vehicles as part of a subsequent theft or collision repair. Driver’s airbag assembly parts produced before or after the dates above are not affected. Nissan confirmed that no affected parts remain in service inventory. Production Dates : SEP 13, 2007 – AUG 11, 2010 Brand / Trade 14 : Nissan Service Part Model : Model Year 2005 – 2008, 2011 -2013 Nissan Frontier; Xterra; Model Year 2005 – 2008, 2011 -2012 Nissan Pathfinder Part No. : 98510-ZP61D Size : NR Function : Driver’s Airbag Descriptive Information : The driver’s airbag assembly parts listed may contain the defect described in Section 5 below. The date range was determined using the start and end of part production dates. Service parts were available for repair for the applicable models. The potentially affected driver’s airbag assemblies may have been installed on vehicles as part of a subsequent theft or collision repair. Driver’s airbag assembly parts produced before or after the dates above are not affected. Nissan confirmed that no affected parts remain in service inventory. Production Dates : SEP 13, 2007 – AUG 11, 2010 Part 573 Safety Recall Report 23E-012 Page 8 The information contained in this report was submitted pursuant to 49 CFR §573 Brand / Trade 15 : Nissan Service Part Model : Model Year 2005 – 2008, 2011 -2013 Nissan Frontier; Xterra; Model Year 2005 – 2008, 2011 -2012 Nissan Pathfinder Part No. : 98510-ZS08A Size : NR Function : Driver’s Airbag Descriptive Information : The driver’s airbag assembly parts listed may contain the defect described in Section 5 below. The date range was determined using the start and end of part production dates. Service parts were available for repair for the applicable models. The potentially affected driver’s airbag assemblies may have been installed on vehicles as part of a subsequent theft or collision repair. Driver’s airbag assembly parts produced before or after the dates above are not affected. Nissan confirmed that no affected parts remain in service inventory. Production Dates : SEP 13, 2007 – AUG 11, 2010 Brand / Trade 16 : Nissan Service Part Model : Model Year 2005 – 2008, 2011 -2013 Nissan Frontier; Xterra; Model Year 2005 – 2008, 2011 -2012 Nissan Pathfinder Part No. : 98510-ZS18A Size : NR Function : Driver’s Airbag Descriptive Information : The driver’s airbag assembly parts listed may contain the defect described in Section 5 below. The date range was determined using the start and end of part production dates. Service parts were available for repair for the applicable models. The potentially affected driver’s airbag assemblies may have been installed on vehicles as part of a subsequent theft or collision repair. Driver’s airbag assembly parts produced before or after the dates above are not affected. Nissan confirmed that no affected parts remain in service inventory. Production Dates : SEP 13, 2007 – AUG 11, 2010 Part 573 Safety Recall Report 23E-012 Page 9 The information contained in this report was submitted pursuant to 49 CFR §573 Brand / Trade 17 : Nissan Service Part Model : Model Year 2004 – 2008, 2011 – 2012 Nissan Titan, Armada Part No. : 98510-ZV08C Size : NR Function : Driver’s Airbag Descriptive Information : The driver’s airbag assembly parts listed may contain the defect described in Section 5 below. The date range was determined using the start and end of part production dates. Service parts were available for repair for the applicable models. The potentially affected driver’s airbag assemblies may have been installed on vehicles as part of a subsequent theft or collision repair. Driver’s airbag assembly parts produced before or after the dates above are not affected. Nissan confirmed that no affected parts remain in service inventory. Production Dates : SEP 25, 2007 – MAR 01, 2011 Description of Defect : Description of the Defect : The resin emblem on the driver’s airbag module cover in affected vehicles may have reduced durability due to potential Tier 2 supplier production process variation. In this condition, the posts of the emblem may develop cracks over time, and the emblem and retainer components could detach in the event of an airbag deployment. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : A detached emblem and/or retainer component may become a projectile during an airbag deployment, increasing the risk of injury to vehicle occupants. Description of the Cause : NR Identification of Any Warning that can Occur : There is no preceding warning. Involved Components : Component Name : Driver’s Airbag Assembly Component Description : Model Year 2004 – 2008, 2011 – 2012 Nissan Titan; Armada Component Part Number : 98510-ZC08A Part 573 Safety Recall Report 23E-012 Page 10 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name : Driver’s Airbag Assembly Component Description : Model Year 2004 – 2008, 2011 – 2012 Nissan Titan; Armada Component Part Number : 98510-ZC08B Component Name : Driver’s Airbag Assembly Component Description : Model Year 2004 – 2008 Nissan Quest Component Part Number : 98510-ZM40A Component Name : Driver’s Airbag Assembly Component Description : Model Year 2004 – 2008 Nissan Quest Component Part Number : 98510-ZM40B Component Name : Driver’s Airbag Assembly Component Description : Model Year 2004 – 2008 Nissan Quest Component Part Number : 98510-ZM40C Component Name : Driver’s Airbag Assembly Component Description : Model Year 2004 – 2008 Nissan Quest Component Part Number : 98510-ZM78A Component Name : Driver’s Airbag Assembly Component Description : Model Year 2004 – 2008 Nissan Quest Component Part Number : 98510-ZM78B Component Name : Driver’s Airbag Assembly Component Description : Model Year 2004 – 2008, 2011 – 2012 Nissan Titan; Armada Component Part Number : 98510-ZQ08A Part 573 Safety Recall Report 23E-012 Page 11 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name : Driver’s Airbag Assembly Component Description : Model Year 2004 – 2008, 2011 – 2012 Nissan Titan; Armada Component Part Number : 98510-ZQ08B Component Name : Driver’s Airbag Assembly Component Description : Model Year 2004 – 2008, 2011 – 2012 Nissan Titan; Armada Component Part Number : 98510-ZV08C Component Name : Driver’s Airbag Assembly Component Description : Model Year 2005 – 2008, 2011 -2013 Nissan Frontier; Xterra; Model Year 2005 – 2008, 2011 -2012 Nissan Pathfinder Component Part Number : 98510-ZP51A Component Name : Driver’s Airbag Assembly Component Description : Model Year 2005 – 2008, 2011 -2013 Nissan Frontier; Xterra; Model Year 2005 – 2008, 2011 -2012 Nissan Pathfinder Component Part Number : 98510-ZP51C Component Name : Driver’s Airbag Assembly Component Description : Model Year 2005 – 2008, 2011 -2013 Nissan Frontier; Xterra; Model Year 2005 – 2008, 2011 -2012 Nissan Pathfinder Component Part Number : 98510-ZP51D Component Name : Driver’s Airbag Assembly Component Description : Model Year 2005 – 2008, 2011 -2013 Nissan Frontier; Xterra; Model Year 2005 – 2008, 2011 -2012 Nissan Pathfinder Component Part Number : 98510-ZP61C Part 573 Safety Recall Report 23E-012 Page 12 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name : Driver’s Airbag Assembly Component Description : Model Year 2005 – 2008, 2011 -2013 Nissan Frontier; Xterra; Model Year 2005 – 2008, 2011 -2012 Nissan Pathfinder Component Part Number : 98510-ZP61D Component Name : Driver’s Airbag Assembly Component Description : Model Year 2005 – 2008, 2011 -2013 Nissan Frontier; Model Year 2005 – 2008, 2011 -2013 Nissan Xterra; Model Year 2005 – 2008, 2011 -2012 Nissan Pathfinder Component Part Number : 98510-ZS08A Component Name : Driver’s Airbag Assembly Component Description : Model Year 2005 – 2008, 2011 -2013 Nissan Frontier; Xterra; Model Year 2005 – 2008, 2011 -2012 Nissan Pathfinder Component Part Number : 98510-ZS18A Supplier Identification : Component Manufacturer Name : Autoliv ASP, Inc. Address : 1320 Pacific Drive Auburn Hills Michigan 48326 Country : United States Chronology : See attached Part 573 report for chronology. Part 573 Safety Recall Report 23E-012 Page 13 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : The repair is under study at this time. Nissan will include a statement in the Part 577 owner notification concerning reimbursement for the cost of obtaining a pre-notification remedy for a subject vehicle that is no longer under warranty at time of repair. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Dealers will be notified beginning February 10, 2023. Owners of all potentially affected vehicles will receive an interim letter by April, 10 2023. Planned Dealer Notification Date : FEB 10, 2023 – NR Planned Owner Notification Date : APR 10, 2023 – NR Purchaser Information : The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment: Name : NR Address : NR NR Country : NR Company Phone : NR * NR – Not Reported

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CAMPAIGN ID: PC947, PC948, PC949| REVISION 1 CAMPAIGN BULLETIN Driver Airbag Cover Emblem Service Parts Voluntary Safety Recall Campaign Reference: PC947, PC948, PC949 Date: February 16, 2023 Attention: Dealer Principal, Sales, Service & Parts Managers SAFETY RECALL IMPORTANT: It is a violation of Federal law for dealers to sell or deliver vehicles in their inventory covered by this notification until the campaign action is performed. ***** Campaign Summary ***** Nissan is committed to the safety and security of our customers and their passengers. Nissan has notified the National Highway Traffic Safety Administration (NHTSA) that it is recalling certain driver’s airbag assembly service parts that may have been installed in vehicles as part of a theft or collision repair to address a potential issue with the driver airbag cover emblem. The parts include driver’s airbag assemblies for the model years and models listed above. The resin emblem on the affected driver’s airbag module covers may have reduced durability due to potential Tier 2 supplier production process variation. In this condition, over time, the posts of the emblem may develop cracks, and the emblem and retainer components could detach in the event of an airbag deployment. A detached emblem and/or retainer component may become a projectile during an airbag deployment, increasing the risk of injury to vehicle occupants. Nissan is currently developing its remedy plan. Nissan anticipates remedy availability in Fall 2023. A campaign announcement and repair information will be distributed once the remedy is available. Affected Models/Years: Affected Population: Campaign ID: Dealer Inventory: SERVICE COMM Activation date: Stop Sale In Effect 2004-2012 Titan (A60) 360,945 PC947 N/A February 10, 2023 YES 2004-2012 Armada (TA60) 187,163 2005-2012 Pathfinder (R51) 288,124 2005-2013 Frontier (D40) 328,197 PC948 2005-2013 Xterra (N50) 208,624 2004-2008 Quest (V42) 165,572 PC949 REVISED February 16, 2023 Please discard earlier versions of this bulletin. The announcement from February 10, 2023 has been revised to include the following: • Towing is covered for vehicles outside of warranty that are no longer eligible for Nissan Roadside Assistance (out of warranty) and are experiencing one or more of the applicable conditions of this campaign. The FAQ section has been revised to reflect this change. CAMPAIGN ID: PC947, PC948, PC949 | REVISION 1 Owners of potentially affected vehicles will receive an interim owner letter explaining that when a remedy is available, they will be invited to bring their vehicle to a dealer for inspection if the vehicle has had an airbag replacement. The remedy will be performed for the customer free of charge for parts and labor. ***** What Dealers Should Do**** 1. Verify if vehicles are affected by this Voluntary Safety Recall Campaign using Service Comm or DBS National Service History Campaign I.D. PC947, PC948, PC949. 2. Dealers must not wholesale, sell, lease, trade, rent or loan any vehicles in dealer inventory affected by this recall campaign until after the vehicle has been inspected and, if necessary, repaired. ***** Release Schedule ***** Repair Nissan is currently developing its remedy plan. Owners with a loose, cracked or missing emblem should contact their local authorized Nissan dealer for diagnosis. Ahead of publication of the campaign repair bulletin, please reach out to FQA for support [email protected] . Nissan anticipates remedy availability in Fall 2023. Owner Notification Nissan will begin mailing interim notification letters to owners of potentially affected vehicles in March 2023, via U.S. Mail. Once the remedy is available, owners will receive an invitation to repair letter instructing them to bring their vehicle to an authorized Nissan dealer if the driver’s airbag was previously replaced to have the remedy work completed at no cost to the owner. ***** Dealer Responsibility ***** It is the dealer’s responsibility to check Service Comm or DBS National Service History using the appropriate Campaign I.D. for the campaign status on each vehicle falling within the range of this voluntary recall campaign, which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in dealer inventory. If a VIN subject to this recall campaign was part of a dealer trade, the letter associated with that VIN should be forwarded to the appropriate dealer for service completion. NISSAN NORTH AMERICA, INC. Total Customer Satisfaction Frequently Asked Questions (FAQ): Q. Is this a recall? A. Yes. CAMPAIGN ID: PC947, PC948, PC949 | REVISION 1 Q. Is this a Stop Sale? A. Yes. Q: Does this stop sale apply to previously owned vehicles? A. Nissan strongly recommends dealers not sell a previously owned vehicle affected by this recall until it is remedied. Certain states have laws preventing the sale of previously owned vehicles with open safety recalls. Dealers must comply with all federal, state, and local laws regarding vehicle sales as they relate to open safety recalls. Q. How do I know if my vehicle has a problem with the driver airbag cover emblem? A. If your vehicle is subject to this campaign, you will receive an owner notification letter from Nissan. If you would like, I can check your vehicle identification number (VIN) right now to see if your vehicle is affected. You may also search for open recall campaigns at https://www.nissanusa.com/recalls-vin.html Q. What is the reason for the recall? A. The resin emblem on affected driver’s airbag module covers may have reduced durability due to potential Tier 2 supplier production process variation. In this condition, over time the posts of the emblem may develop cracks, and the emblem and retainer components could detach in the event of an airbag deployment. Q. What is the possible effect of the condition? A. A detached emblem and/or retainer component may become a projectile during an airbag deployment, increasing the risk of injury to vehicle occupants. Q. What will be the corrective action for this voluntary recall campaign? A. Nissan is currently developing a remedy plan. Q. When will vehicle owners be notified? A. Nissan will begin sending interim notifications to owners of all potentially affected vehicles in March 2023 via U.S. Mail. CAMPAIGN ID: PC947, PC948, PC949 | REVISION 1 Q. Is my vehicle safe to drive? A. Owners with a loose, cracked or missing emblem should contact their local authorized Nissan dealer for diagnosis. If inspection deems remedy is needed, a limited number of parts or alternative transportation may be available. Q. Is there anything owners can do to avoid the risk/danger? A. Owners with a loose, cracked or missing emblem should contact their local authorized Nissan dealer for diagnosis. If inspection deems remedy is needed, a limited number of parts or alternative transportation may be available. Q. Are parts available for the recall repair? A. Nissan is currently developing a remedy plan. Owners with a loose, cracked or missing emblem should contact their local authorized Nissan dealer for diagnosis. If inspection deems remedy is needed, a limited number of parts or alternative transportation may be available. Q. Will alternate transportation be provided while the dealer is awaiting parts? A. Please consult your dealer for alternate transportation availability while your vehicle is being serviced. Rental is available upon customer request. EXPENSE CODE DESCRIPTION AMOUNT 502 Rental Expense $156 (Max) Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required. Please refer to the Goodwill Rental Guidelines in the APRM for detailed information regarding application of rental reimbursement including policy modifications outlined in WBP20-018. Q. Is towing covered for vehicles outside of warranty that are no longer eligible for Nissan Roadside Assistance? A. Yes, the campaign will cover the towing costs for affected vehicles that are no longer eligible for Roadside Assistance (out of warranty) and are experiencing one or more of the applicable conditions of this campaign. EXPENSE CODE DESCRIPTION AMOUNT 501 Towing $200 (Max) Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required. Q. Is there any charge for the repair? A. No. Once the remedy and parts are available, the repair will be performed for the customer free of charge for parts and labor. CAMPAIGN ID: PC947, PC948, PC949 | REVISION 1 Q. Will I have to take my vehicle back to the selling dealer to have the service performed? A. No, once the remedy and parts are available, any authorized Nissan dealer is able to perform the recall campaign. For Consumer Affairs: Please inform us of the dealer where you would like to have the corrective action completed. Q. How long will the corrective action take? A. Nissan is currently developing a remedy plan. Q. Where can dealers find used airbag inflator parts return information? A. This information is available on Dealer 360 in the recalls & service campaigns forum: https://dealer360.nnanet.com/community/topics/8300/ Q. I am a dealer and I have parts or technical questions related to vehicle condition or a notification an owner has received, whom do I talk to? A. If you are a dealer and have parts or technical questions related to the condition of a vehicle or a recall notification, please contact the Nissan Campaigns and Recalls Team at [email protected]. If your question pertains to an owner communication, please include a copy of the communication (if possible) with your email. Q. I am a dealer, what do I do if the vehicle’s Supplemental Restraint System (“SRS”) warning light is non-operational, flashing, or illuminated? A. If the customer will not obtain diagnosis and repair related to the SRS warning light, dealers should have the customer fill out the SRS Light Release form so that the campaign can be completed. If the customer declines the recall repair or the vehicle is unrepairable, appropriately document the deferment reason as per NPSB19-530. Q. I have other concerns, whom do I talk to? A. Please contact Consumer Affairs at the numbers below. Region Division Number United States Nissan North America 1-800-867-7669 CAMPAIGN ID: PC947, PC948, PC949 | REVISION 1 Q. What model year vehicles are involved? A. Certain model year 2004-2012 Nissan Titan vehicles, 2004-2012 Nissan Armada vehicles, 2005-2012 Nissan Pathfinder vehicles, 2005-2013 Nissan Frontier vehicles, 2005-2013 Nissan Xterra vehicles, and 2004-2008 Nissan Quest vehicles which have had a driver’s airbag replacement. Q. Are you experiencing this condition on any other Nissan (or INFINITI) models? A. Certain model year 2008-2011 Nissan Titan vehicles, 2008-2011 Nissan Armada vehicles, 2008-2011 Nissan Pathfinder vehicles, 2008-2011 Nissan Frontier vehicles, 2008-2011 Nissan Xterra vehicles, and 2008-2009 Nissan Quest vehicles. These vehicles may have been manufactured with the subject driver airbag assemblies and are under vehicle recall. Revision History: Date Announcement Purpose February 10, 2023 Voluntary Safety Recall Campaign New Campaign Announcement February 16, 2023 REVISION 1 Towing coverage updated

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CAMPAIGN ID: PC947, PC948, PC949| REVISION 2 CAMPAIGN BULLETIN Driver Airbag Cover Emblem Service Parts Voluntary Safety Recall Campaign Reference: PC947, PC948, PC949 Date: February 22, 2023 Attention: Dealer Principal, Sales, Service & Parts Managers SAFETY RECALL IMPORTANT: It is a violation of Federal law for dealers to sell or deliver service parts in their inventory covered by this notification. ***** Campaign Summary ***** Nissan is committed to the safety and security of our customers and their passengers. Nissan has notified the National Highway Traffic Safety Administration (NHTSA) that it is recalling certain driver’s airbag assembly service parts that may have been installed in vehicles as part of a theft or collision repair to address a potential issue with the driver airbag cover emblem. The parts include driver’s airbag assemblies for the model years and models listed above. The resin emblem on the affected driver’s airbag module covers may have reduced durability due to potential Tier 2 supplier production process variation. In this condition, over time, the posts of the emblem may develop cracks, and the emblem and retainer components could detach in the event of an airbag deployment. A detached emblem and/or retainer component may become a projectile during an Affected Models/Years: Affected Population: Campaign ID: Dealer Inventory: SERVICE COMM Activation date: Stop Sale In Effect 2004-2012 Titan (A60) 360,945 PC947 N/A February 10, 2023 YES 2004-2012 Armada (TA60) 187,163 2005-2012 Pathfinder (R51) 288,124 PC948 2005-2013 Frontier (D40) 328,197 2005-2013 Xterra (N50) 208,624 2004-2008 Quest (V42) 165,572 PC949 REVISED February 22, 2023 Please discard earlier versions of this bulletin. The announcement from February 16, 2023 has been revised to include the following: • A “Service Parts Return” section has been added to this campaign dealer announcement. Nissan is requesting dealers to check their parts inventories for any of the part numbers listed in the table below under the “Service Parts Return” section. Nissan North America is requesting dealers to return these parts immediately using the instructions provided in this dealer announcement. If any of these parts are found in inventory, do not sell this part or install this part on any vehicle. CAMPAIGN ID: PC947, PC948, PC949 | REVISION 2 airbag deployment, increasing the risk of injury to vehicle occupants. Nissan is currently developing its remedy plan. Nissan anticipates remedy availability in Fall 2023. A campaign announcement and repair information will be distributed once the remedy is available. Owners of potentially affected vehicles will receive an interim owner letter explaining that when a remedy is available, they will be invited to bring their vehicle to a dealer for inspection if the vehicle has had an airbag replacement. The remedy will be performed for the customer free of charge for parts and labor. ***** What Dealers Should Do**** 1. Verify if vehicles are affected by this Voluntary Safety Recall Campaign using Service Comm or DBS National Service History Campaign I.D. PC947, PC948, PC949. 2. Dealers must not wholesale, sell, lease, trade, rent or loan any vehicles in dealer inventory affected by this recall campaign until after the vehicle has been inspected and, if necessary, repaired. ***** Release Schedule ***** Repair Nissan is currently developing its remedy plan. Owners with a loose, cracked or missing emblem should contact their local authorized Nissan dealer for diagnosis. Ahead of publication of the campaign repair bulletin, please reach out to FQA for support [email protected] . Nissan anticipates remedy availability in Fall 2023. Owner Notification Nissan will begin mailing interim notification letters to owners of vehicles with potentially affected airbag modules in March 2023, via U.S. Mail. Once the remedy is available, owners will receive an invitation to repair letter instructing them to bring their vehicle to an authorized Nissan dealer if the driver’s airbag was previously replaced to have the remedy work completed at no cost to the owner. *****Service Parts Return***** The airbag assembly part numbers listed in the table below may have been shipped to dealer service inventory between September 13, 2007 and April 28, 2011, and may contain the defect described in this dealer announcement. Nissan is requesting dealers to check their parts inventories for all of the part numbers listed in the table below. If a listed part is found in your parts inventory, do not sell this part, or install this part on any vehicle. Nissan North America is requesting Dealers to return the listed parts no later than March 16, 2023 using the following instructions: 1. Create an I-Code RFC, an invoice# is not necessary 2. Be sure to use these specific comments: “PLEASE ACCEPT THIS RETURN AS PART OF THE NNA REQUIRED PART RETURN ACTION”. 3. Upon RFC acceptance notification, send parts back to your facing PDC CAMPAIGN ID: PC947, PC948, PC949 | REVISION 2 If you have any questions, please email: [email protected] Part Number Description Applied Model 98510-ZC08A Driver’s Airbag Assembly Titan / Armada 98510-ZC08B Driver’s Airbag Assembly 98510-ZM40A Driver’s Airbag Assembly Quest 98510-ZM40B Driver’s Airbag Assembly 98510-ZM40C Driver’s Airbag Assembly 98510-ZM78A Driver’s Airbag Assembly 98510-ZM78B Driver’s Airbag Assembly 98510-ZQ08A Driver’s Airbag Assembly Titan / Armada 98510-ZQ08B Driver’s Airbag Assembly 98510-ZV08C Driver’s Airbag Assembly 98510-ZP51A Driver’s Airbag Assembly Frontier / Xterra / Pathfinder 98510-ZP51C Driver’s Airbag Assembly 98510-ZP51D Driver’s Airbag Assembly 98510-ZP61C Driver’s Airbag Assembly 98510-ZP61D Driver’s Airbag Assembly 98510-ZS08A Driver’s Airbag Assembly 98510-ZS18A Driver’s Airbag Assembly ***** Dealer Responsibility ***** It is the dealer’s responsibility to check Service Comm or DBS National Service History using the appropriate Campaign I.D. for the campaign status on each vehicle falling within the range of this voluntary recall campaign, which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in dealer inventory. If a VIN subject to this recall campaign was part of a dealer trade, the letter associated with that VIN should be forwarded to the appropriate dealer for service completion. NISSAN NORTH AMERICA, INC. Total Customer Satisfaction Frequently Asked Questions (FAQ): Q. Is this a recall? A. Yes. CAMPAIGN ID: PC947, PC948, PC949 | REVISION 2 Q. Is this a Stop Sale? A. Yes. Q: Does this stop sale apply to previously owned vehicles? A. Nissan strongly recommends dealers not sell a previously owned vehicle affected by this recall until it is remedied. Certain states have laws preventing the sale of previously owned vehicles with open safety recalls. Dealers must comply with all federal, state, and local laws regarding vehicle sales as they relate to open safety recalls. Q. How do I know if my vehicle has a problem with the driver airbag cover emblem? A. If your vehicle is subject to this campaign, you will receive an owner notification letter from Nissan. If you would like, I can check your vehicle identification number (VIN) right now to see if your vehicle is affected. You may also search for open recall campaigns at https://www.nissanusa.com/recalls-vin.html Q. What is the reason for the recall? A. The resin emblem on affected driver’s airbag module covers may have reduced durability due to potential Tier 2 supplier production process variation. In this condition, over time the posts of the emblem may develop cracks, and the emblem and retainer components could detach in the event of an airbag deployment. Q. What is the possible effect of the condition? A. A detached emblem and/or retainer component may become a projectile during an airbag deployment, increasing the risk of injury to vehicle occupants. Q. What will be the corrective action for this voluntary recall campaign? A. Nissan is currently developing a remedy plan. Q. When will vehicle owners be notified? A. Nissan will begin sending interim notifications to owners of all potentially affected vehicles in March 2023 via U.S. Mail. CAMPAIGN ID: PC947, PC948, PC949 | REVISION 2 Q. Is my vehicle safe to drive? A. Owners with a loose, cracked or missing emblem should contact their local authorized Nissan dealer for diagnosis. If inspection deems remedy is needed, a limited number of parts or alternative transportation may be available. Q. Is there anything owners can do to avoid the risk/danger? A. Owners with a loose, cracked or missing emblem should contact their local authorized Nissan dealer for diagnosis. If inspection deems remedy is needed, a limited number of parts or alternative transportation may be available. Q. Are parts available for the recall repair? A. Nissan is currently developing a remedy plan. Owners with a loose, cracked or missing emblem should contact their local authorized Nissan dealer for diagnosis. If inspection deems remedy is needed, a limited number of parts or alternative transportation may be available. Q. Will alternate transportation be provided while the dealer is awaiting parts? A. Please consult your dealer for alternate transportation availability while your vehicle is being serviced. Rental is available upon customer request. EXPENSE CODE DESCRIPTION AMOUNT 502 Rental Expense $156 (Max) Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required. Please refer to the Goodwill Rental Guidelines in the APRM for detailed information regarding application of rental reimbursement including policy modifications outlined in WBP20-018. Q. Is towing covered for vehicles outside of warranty that are no longer eligible for Nissan Roadside Assistance? A. Yes, the campaign will cover the towing costs for affected vehicles that are no longer eligible for Roadside Assistance (out of warranty) and are experiencing one or more of the applicable conditions of this campaign. EXPENSE CODE DESCRIPTION AMOUNT 501 Towing $200 (Max) Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required. Q. Is there any charge for the repair? A. No. Once the remedy and parts are available, the repair will be performed for the customer free of charge for parts and labor. CAMPAIGN ID: PC947, PC948, PC949 | REVISION 2 Q. Will I have to take my vehicle back to the selling dealer to have the service performed? A. No, once the remedy and parts are available, any authorized Nissan dealer is able to perform the recall campaign. For Consumer Affairs: Please inform us of the dealer where you would like to have the corrective action completed. Q. How long will the corrective action take? A. Nissan is currently developing a remedy plan. Q. Where can dealers find used airbag inflator parts return information? A. This information is available on Dealer 360 in the recalls & service campaigns forum: https://dealer360.nnanet.com/community/topics/8300/ Q. I am a dealer and I have parts or technical questions related to vehicle condition or a notification an owner has received, whom do I talk to? A. If you are a dealer and have parts or technical questions related to the condition of a vehicle or a recall notification, please contact the Nissan Campaigns and Recalls Team at [email protected]. If your question pertains to an owner communication, please include a copy of the communication (if possible) with your email. Q. I am a dealer, what do I do if the vehicle’s Supplemental Restraint System (“SRS”) warning light is non-operational, flashing, or illuminated? A. If the customer will not obtain diagnosis and repair related to the SRS warning light, dealers should have the customer fill out the SRS Light Release form so that the campaign can be completed. If the customer declines the recall repair or the vehicle is unrepairable, appropriately document the deferment reason as per NPSB19-530. Q. I have other concerns, whom do I talk to? A. Please contact Consumer Affairs at the numbers below. Region Division Number United States Nissan North America 1-800-867-7669 CAMPAIGN ID: PC947, PC948, PC949 | REVISION 2 Q. What model year vehicles are involved? A. Certain model year 2004-2012 Nissan Titan vehicles, 2004-2012 Nissan Armada vehicles, 2005-2012 Nissan Pathfinder vehicles, 2005-2013 Nissan Frontier vehicles, 2005-2013 Nissan Xterra vehicles, and 2004-2008 Nissan Quest vehicles which have had a driver’s airbag replacement. Q. Are you experiencing this condition on any other Nissan (or INFINITI) models? A. Certain model year 2008-2011 Nissan Titan vehicles, 2008-2011 Nissan Armada vehicles, 2008-2011 Nissan Pathfinder vehicles, 2008-2011 Nissan Frontier vehicles, 2008-2011 Nissan Xterra vehicles, and 2008-2009 Nissan Quest vehicles. These vehicles may have been manufactured with the subject driver airbag assemblies and are under vehicle recall. Revision History: Date Announcement Purpose February 10, 2023 Voluntary Safety Recall Campaign New Campaign Announcement February 16, 2023 REVISION 1 Towing coverage updated February 22, 2023 REVISION 2 Inventory parts return update

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