2023 Nissan Ariya; Steering Wheel Bolt

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Classification: Reference: Date:
ST23-001 NTB23-016 February 28, 2023
Bulletins are intended for use by qualified technicians, not ‘do-it-yourselfers’. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
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VOLUNTARY SAFETY RECALL CAMPAIGN
2023 ARIYA; STEERING WHEEL BOLT
CAMPAIGN ID #: PC956
APPLIED VEHICLES: 2023 ARIYA (FE0)
Check Service COMM or Dealer Business Systems (DBS)
National Service History to confirm campaign eligibility.
INTRODUCTION
Nissan is conducting this voluntary safety recall campaign on certain specific model year
2023 ARIYA vehicles to replace the steering wheel bolt. This service will be performed at
no charge to the customer for parts or labor.
IDENTIFICATION NUMBER
Nissan has assigned identification number PC956 to this campaign. This number must
appear on all communication and documentation of any nature dealing with this campaign.
DEALER RESPONSIBILITY
It is the dealer’s responsibility to check Service COMM or Dealer Business Systems (DBS)
National Service History for the campaign status on each vehicle falling within the range of
this voluntary safety recall which for any reason enters the service department. This
includes vehicles purchased from private parties or presented by transient (tourist) owners
and vehicles in a dealer’s inventory. Federal law requires that new vehicles in dealer
inventory which are the subject of a safety recall must be corrected prior to sale.
Failure to do so can result in civil penalties by the National Highway Traffic Safety
Administration. While federal law applies only to new vehicles, Nissan strongly
encourages dealers to correct any used vehicles in their inventory before they are retailed.
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SERVICE PROCEDURE
1. Remove the driver air bag module.
 Refer to the ESM: RESTRAINTS > SRS AIRBAG > REMOVAL AND
INSTALLATION > DRIVER AIR BAG MODULE > Removal and Installation
2. Remove the steering wheel bolt and install a new steering wheel bolt.
 Bolt torque: 44 N•m (4.5 kg-m, 32 ft-lb)
Figure 1
4. Was there any movement or looseness between the steering wheel and the steering
column?
 NO – Continue to step 5 on page 3.
 YES – Recheck the steering wheel bolt torque, and then perform step 3 again.
o Bolt torque: 44 N•m (4.5 kg-m, 32 ft-lb)
3. Check for looseness between the
steering wheel and the steering
column.
 Hold the steering wheel at the
3 o’clock and 9 o’clock position
(Figure 1).
 Rock the steering wheel back
and forth.
Steering wheel bolt
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Figure 2
6. Reinstall the driver air bag module.
 Refer to the ESM: RESTRAINTS > SRS AIRBAG > REMOVAL AND
INSTALLATION > DRIVER AIR BAG MODULE > Removal and Installation
7. Using CONSULT 4, perform the adjustment of the steering angle sensor neutral
position.
 Refer to the ESM: BRAKES > BRAKE CONTROL SYSTEM > WITH VDC >
BASIC INSPECTION > BRAKE CONTROL SYSTEM > ADJUSTMENT OF
STEERING ANGLE SENSOR NEUTRAL POSITION > Work Procedure
8. Using CONSULT 4, perform steering torque calibration in the ADAS 2 control unit.
 Refer to the ESM: CRUISE CONTROL & DRIVER ASSISTANCE > DRIVER
ASSISTANCE SYSTEM > ADAS CONTROL UNIT > BASIC INSPECTION >
STEERING TORQUE CALIBRATION > Work Procedure
9. Erase all DTCs set during the steering angle sensor neutral position adjustment and
the steering torque calibration.
HINT: In some instances, the vehicle will need to sit for several minutes with the
vehicle OFF, to allow DTCs to go to a past condition. After the wait period, set the
vehicle to “READY mode” and recheck DTC status. Once the DTCs are in a past
status, they can be cleared using CONSULT 4.
5. Using a suitable paint pen/marker,
place a match mark on the steering
wheel bolt and the steering wheel,
where they meet.
Match mark
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PARTS INFORMATION
DESCRIPTION PART NUMBER QUANTITY
BOLT 48935-3BA0A 1
CLAIMS INFORMATION
Submit a “CM” line claim using the following claims coding:
CAMPAIGN (“CM”) ID DESCRIPTION OP CODE FRT
PC956 Install New Steering Wheel Bolt PC9560 0.7
AMENDMENT HISTORY
PUBLISHED DATE REFERENCE DESCRIPTION
February 28, 2023 NTB23-016 Original bulletin published

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