R23B3 – Tie Rod May Bend – 2020-2022 Nissan Sentra

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~ NISSAN “–../ August 15, 2023 Dr. Cem Hatipoglu Acting Associate Administrator for Enforcement National Highway Traffic Safety Administration Attn: Recall Management Division (NVS-215) Room W48-302 1200 New Jersey Avenue, SE Washington, D.C. 20590 Dear Dr. Hatipoglu: Nissan North America, Inc. One Nissan Way Franklin, TN 37067 Mailing Address: PO Box 685001 Franklin, TN 37068 We are transmitting the enclosed Defect Information Report in accordance with 49 CFR Part 573. A voluntary recall campaign will be initiated and your office provided with the notices. Very truly, Will Swindell Manager, Technical Compliance Encl. . DEFECT INFORMATION REPORT 1 Manufacturer: Nissan Mexicana, SA de CV. Aguascalientes 2. Units Potentially Involved: Model Year 2020 – 2022 Nissan Sentra vehicles as shown in the table below: Model Dates of Manufacture MY 2020 – 2022 Nissan Sentra November 25, 2019 to March 31, 2022 Based on the production records, the issue is unique to MY 2020 – 2022 Sentra vehicles, manufactured during the specified time period outlined above. No other Nissan or INFINITI vehicles are affected. The name, description and part number of the recalled components are below: Part Name Part DescriRtion SOCKET l

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-581 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Nissan North America, Inc. Submission Date : AUG 15, 2023 NHTSA Recall No. : 23V-581 Manufacturer Recall No. : R23B3 Manufacturer Information : Manufacturer Name : Nissan North America, Inc. Address : P. O. BOX 685001 Franklin TN 37068-5009 Company phone : 800-647-7261 Population : Number of potentially involved : 236,238 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2020-2022 Nissan Sentra Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Based on the production records, the issue is unique to MY 2020 – 2022 Sentra vehicles, manufactured during the specified time period outlined above. No other Nissan or INFINITI vehicles are affected. Production Dates : NOV 25, 2019 – MAR 31, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : On affected vehicles, the left and/or right side tie rod’s strength may be insufficient under certain operating conditions. If the tie rod experiences a high input force (such as a curb impact) it may deform. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : A bent tie rod may impair the driver’s ability to steer the vehicle. Additionally, the steering wheel may be off-center and/or experience vibration. In the worst case scenario, if the tie rod breaks, it can lead to a partial loss of steering control which may increase the risk of a crash. Description of the Cause : NR Identification of Any Warning that can Occur : The customer may notice the steering wheel may be off-center and/or experience vibration. Involved Components : Part 573 Safety Recall Report 23V-581 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Tie Rod Component Description : SOCKET KIT – TIE ROD, INNER Component Part Number : D8521-6LB0A Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : See attached Part 573 for chronology details. Description of Remedy : Description of Remedy Program : The interim notification will instruct owners to contact dealers for diagnosis and transport instructions if they experience an off-center steering wheel or vibration. If a dealer confirms a tie rod is bent or broken, the dealer will replace the affected part with a new design part at no cost to the owner. When additional remedy parts are available, currently expected beginning in Winter 2023-24, owners will receive an invitation to repair letter instructing them to bring their vehicle to a dealer for remedy. Dealers will replace both the left and right side tie rods with the new design parts. This repair will be performed free of charge for parts and labor and may take up to two and a half (2.5) hours to complete. Nissan will include a statement in the Part 577 owner notification concerning reimbursement for the cost of obtaining a pre-notification remedy since some subject vehicles are no longer under warranty. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Part 573 Safety Recall Report 23V-581 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Recall Schedule : Description of Recall Schedule : Dealers will be notified on August 16, 2023. Owners of all potentially affected vehicles will be notified with an interim owner letter beginning October 5, 2023. Planned Dealer Notification Date : AUG 16, 2023 – NR Planned Owner Notification Date : OCT 05, 2023 – NR * NR – Not Reported

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CAMPAIGN ID: R23B3| Original Document CAMPAIGN BULLETIN Tie Rod Replacement Voluntary Safety Recall Campaign Reference: R23B3 Date: August 16, 2023 Attention: Dealer Principal, Sales, Service & Parts Managers SAFETY RECALL IMPORTANT: It is a violation of Federal law for dealers to sell or deliver vehicles in their inventory covered by this notification until the campaign action is performed. Affected Models/Years: Affected Population: Dealer Inventory: SERVICE COMM Activation date: Stop Sale In Effect 2020-2022 Sentra (B18) 236,238 88 August 16, 2023 YES ***** Campaign Summary ***** Nissan is committed to the safety and security of our customers and their passengers. Nissan has notified the National Highway Traffic Safety Administration (NHTSA) that it is recalling certain MY2020-2022 Sentra vehicles, manufactured from November 25, 2019 to March 31, 2022, to address a potential issue with the tie rods. Once the remedy and parts are available, Nissan dealers will replace both the left-hand and right-hand tie rod with a countermeasure part. The tie rod’s strength may be insufficient under certain real world conditions with high input force. This situation can lead to the left and right side tie rod becoming bent on the affected vehicles. A bent tie rod condition may impair the driver’s ability to steer the vehicle. The steering wheel may be off-center and/or experience vibration. In the worst case scenario, if the tie rod breaks, it can lead to a loss of control. Affected vehicles are subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer. ***** What Dealers Should Do**** 1. Verify if vehicles are affected by this Voluntary Safety Recall Campaign using Service Comm or DBS National Service History Campaign I.D. R23B3. • New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign).  Refer to NPSB 15-460 for additional information • Please continue to check newly arriving inventory for campaign applicability. 2. Dealers must not sell, lease, trade, rent or loan any vehicles in dealer inventory affected by this recall campaign until after the vehicle has been remedied. CAMPAIGN ID: R23B3 | Original Document ***** Release Schedule ***** Repair Nissan is currently developing its remedy plan. If a customer presents their vehicle to the Dealer with a tie rod issue, send pictures of the VIN and the bent/damaged tie rods to FQA for review at this time until further notice. The remedy and parts are NOT readily available. Ahead of publication of the campaign repair bulletin, please reach out to FQA for support by contacting FQA_Inspection_Support@nissan-usa.com. Nissan anticipates remedy availability in Winter 2023-24. Owner Notification Nissan will begin mailing interim notification letters to owners of affected vehicles in October 2023, via U.S. Mail. Once the remedy is available, owners will receive an invitation to repair letter instructing them to bring their vehicle to an authorized Nissan dealer to have the remedy work completed at no cost to the owner. ***** Dealer Responsibility ***** It is the dealer’s responsibility to check Service Comm or DBS National Service History using the appropriate Campaign I.D. for the campaign status on each vehicle falling within the range of this voluntary recall campaign, which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in dealer inventory. If a VIN subject to this recall campaign was part of a dealer trade, the letter associated with that VIN should be forwarded to the appropriate dealer for service completion. NISSAN NORTH AMERICA, INC. Total Customer Satisfaction Frequently Asked Questions (FAQ): Q. Is this a recall? A. Yes. Q. Is this a Stop Sale? A. Yes. Q. What is the reason for the recall? A. The tie rod’s strength may be insufficient under certain real world conditions with high input force. Q. What is the possible effect of the condition? A. A bent tie rod condition may impair the driver’s ability to steer the vehicle. The steering wheel may be off-center and/or experience vibration. In the worst case scenario, if the tie rod breaks, it can lead to a loss of control. CAMPAIGN ID: R23B3 | Original Document Q. What will be the corrective action for this voluntary recall campaign? A. Once the remedy and parts are available, dealers will replace both the left-hand and right-hand tie rods. Q. How long will the corrective action take? A. Once the remedy and parts are available, this service, which is conducted at no charge to you for parts and labor, could take up to two and one half (2.5) hours to complete. However, your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule. Q. When will vehicle owners be notified? A. Nissan will begin sending notifications to owners of all potentially affected vehicles in October 2023 via U.S. Mail. Q. Is my vehicle safe to drive? A. If the steering wheel is off-center and/or you experience vibration, please contact your local Nissan dealer for immediate inspection and instructions on how to transport your vehicle to the dealership. Q. Is there anything owners can do to mitigate this condition? A. If the steering wheel is off-center and/or you experience vibration, please contact your local Nissan dealer for immediate inspection and instructions on how to transport your vehicle to the dealership. Q. Are parts readily available? A. No. Nissan is currently developing a remedy. Q. Will a rental vehicle be provided while the dealer is servicing the vehicle? A. Please consult your dealer for alternate transportation availability while your vehicle is being serviced. Rental is available upon customer request, while parts are on order. EXPENSE CODE DESCRIPTION AMOUNT 502 Rental Expense $120 (Max) Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required. Please refer to the Goodwill Rental Guidelines in the APRM for detailed information regarding application of rental reimbursement. CAMPAIGN ID: R23B3 | Original Document Q. Is there any charge for this remedy? A. No. The remedy, once available, will be performed for the customer free of charge for parts and labor. Q. Will I have to take my vehicle back to the selling dealer to have the service performed? A. No, once the remedy is available, any authorized Nissan dealer is able to perform the recall campaign. For Consumer Affairs: Please inform us of the dealer where you would like to have the corrective action completed. Q. I have lost confidence in the vehicle. Will Nissan replace or repurchase the vehicle? A. Once available, the remedy will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle. Q. What model year vehicles are involved? A. Certain Model Year 2020-2022 Nissan Sentra vehicles manufactured from November 25, 2019 to March 31, 2022. Q. Are you experiencing this condition on any other Nissan (or INFINITI) models? A. No. Revision History: Date Announcement Purpose August 16, 2023 Voluntary Safety Recall New Campaign Announcement

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