NTB22-079 – 2021 Nissan Kicks & Versa; Steering Column

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Classification: Reference: Date: ST22-001B NTB22-079B July 25, 2023 Bulletins are intended for use by qualified technicians, not ‘do-it-yourselfers’. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. 1/24 VOLUNTARY SAFETY RECALL CAMPAIGN 2021 KICKS AND 2021 VERSA; STEERING COLUMN CAMPAIGN ID #: PMA25, PMA26 APPLIED VEHICLES: 2021 Kicks (P15) 2021 Versa (N18) Check Service COMM or Dealer Business Systems (DBS) National Service History to confirm campaign eligibility. INTRODUCTION Nissan is conducting these voluntary safety recall campaigns, on certain specific model year 2021 Kicks and 2021 Versa vehicles, to inspect and, if necessary, replace the steering column. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification numbers PMA25 and PMA26 to these campaigns. These numbers must appear on all communication and documentation of any nature dealing with these campaigns. DEALER RESPONSIBILITY It is the dealer’s responsibility to check Service COMM or Dealer Business Systems (DBS) National Service History for the campaign status on each vehicle falling within the range of this voluntary safety recall which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in a dealer’s inventory. Federal law requires that new vehicles in dealer inventory which are the subject of a safety recall must be corrected prior to sale. Failure to do so can result in civil penalties by the National Highway Traffic Safety Administration. While federal law applies only to new vehicles, Nissan strongly encourages dealers to correct any used vehicles in their inventory before they are retailed. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. 2/24 NTB22-079B REQUIRED TOOLS  A white crayon will be required to perform this action (Figure 1).  Crayons are widely available and can be obtained from local or online retailers. Figure 1 3/24 NTB22-079B SERVICE PROCEDURE To avoid the risk of serious personal injury or death, be sure to observe the following:  Before servicing the SRS, turn the ignition OFF, disconnect both battery terminals and then wait at least 3 minutes.  Always work from the side of the driver (LH) side knee air bag module. Do not work in front of it.  Do not use air tools or electric tools for servicing the LH side knee air bag module.  Always place the LH side knee air bag module with the pad side facing upward.  Do not cause impact to the LH side knee air bag module by dropping, etc.  Replace the LH side knee air bag module if it has been dropped or sustained an impact.  Do not allow oil, grease, detergent, or water to come in contact with the LH side knee air bag module.  Do not insert any foreign objects (screwdriver, etc.) into the LH side knee air bag module.  Do not disassemble the LH side knee air bag module.  Do not expose the LH side knee air bag module to temperatures exceeding 93°C (199°F). 4/24 NTB22-079B EPS Control Unit Data Saving To avoid damage to the EPS control unit during replacement, the EPS control unit vehicle specifications must be saved from the original EPS control unit and written to the replacement EPS control unit using Consult. 1. Turn the ignition ON with the engine OFF. 2. Turn the hazard warning lights ON. 3. Connect the VI to the vehicle. 4. Start CONSULT-III plus on the CONSULT PC. 5. If prompted, select USA/CANADA Dealers from the drop-down menu, and then select OK. 6. Login using your NNAnet credentials. IMPORTANT: If not prompted to enter your username and password, the CONSULT PC may not be connected to Wi-Fi. Close C-III plus, confirm the CONSULT PC is connected to Wi-Fi, and then reopen C-III plus. 5/24 NTB22-079B 7. Wait for the VI to be recognized (Figure 2).  The serial number will be displayed when the VI is recognized. 8. Select Re/programming, Configuration. Figure 2 9. Check the box to confirm the precaution instructions have been read, and then select Next. HINT: Use the arrows (if needed) to view and read all precautions. Figure 3 6/24 NTB22-079B 10. Select Automatic Selection(VIN). Figure 4 11. Confirm the VIN is correct for the vehicle, and then select Confirm. Figure 5 XXXXXXXXXXXXXXXXX 7/24 NTB22-079B 12. Select EPS/DAST 3. Figure 6 13. Select Before ECU Replacement. Figure 7 8/24 NTB22-079B 14. On the Save ECU Data screen, write the EPS Part Number on the repair order, and then select Save. Figure 8 15. Select Next. Figure 9 XXXXXXXXXXXX XXXXXXXXXXXX 28504-XXXXX XXXXXXXXXXXX XXXXXXXXXXXX XXXXXXXXXXXX XXXXXXXXXXXX XXXXXXXXXXXX XXXXXXXXXXXX 28504-XXXXX 9/24 NTB22-079B Vehicle Disassembly 16. Write down the radio settings. Presets 1 2 3 4 5 6 AM FM 1 FM 2 XM 1 XM 2 XM 3 Bass Treble Balance Fade Speed Sen. Vol. 17. If equipped, write down the customer settings for the ATC (Automatic Temperature Control) system. 18. Turn the ignition OFF. 19. Disconnect the negative and positive battery terminals, negative battery terminal first.  Wait at least 3 minutes. 20. Remove the driver (LH) side knee air bag module.  For Kicks, refer to the ESM: RESTRAINTS > SRS AIRBAG > REMOVAL AND INSTALLATION > LEFT KNEE AIR BAG MODULE > Removal and Installation  For Versa, refer to the ESM: RESTRAINTS > SRS AIRBAG > REMOVAL AND INSTALLATION > KNEE AIR BAG MODULE LH > Removal and Installation o To avoid serious personal injury and/or death in the event of unintended deployment, always place the LH side knee air bag module with the pad side facing upward. o To prevent damage to the LH side knee air bag module, place it in a safe place. o To avoid personal injury, do not reuse the LH side knee air bag module bolts. 10/24 NTB22-079B Steering Column Inspection 21. Locate the steering column torque sensor (Figure 10).  The torque sensor lot code is located on the back side of the torque sensor and is visible by looking upward at the torque sensor. IMPORTANT: DO NOT remove or disconnect the steering column torque sensor. Figure 10 Figure 11 22. Highlight the lot code of the steering column torque sensor.  Using a white crayon, with light pressure, rub the crayon over the lot code until the lot code is legible. To avoid damage to the torque sensor, the torque sensor harness, and the torque sensor harness connector, do NOT apply force when applying the crayon markings. Steering column torque sensor View lot code on back of torque sensor White crayon Steering column torque sensor 11/24 NTB22-079B Figure 12 Figure 13 24. Review the first five (5) characters of the lot code obtained in step 23 and compare to the LOT CODES listed in Table A. Table A MODEL MODEL YEAR LOT CODES Kicks, Versa 2021 21624, 21625, 21628, 21705, 21708, 21709  If the first five (5) characters of the lot code matches one of the sets of numbers in Table A, replace the steering column assembly. o Refer to the ESM: STEERING > STEERING SYSTEM > REMOVAL AND INSTALLATION > STEERING COLUMN > Removal and Installation  Continue to step 25 on page 12.  If the first five (5) characters of the lot code do NOT match one of the sets of numbers in Table A, steering column replacement is not necessary. o Continue to step 25 on page 12. 23. Write down the first five (5) characters of the lower line of the lot code on the repair order in the Technician Comments section (Figure 12). HINT: Taking a photo of the lot code with a cell phone can assist with reading the lot code.  After documenting the lot code, using a dry shop rag, wipe the crayon markings off of the steering column torque sensor with light pressure. To avoid damage to the torque sensor, the torque sensor harness, and the torque sensor harness connector, do NOT apply force when wiping the crayon markings off. Lower line of lot code Breakdown of first 5 characters of Lower Lot Code: YYMDD YY = 20 = 2020 M = 8 Month = August DD = Day = 26 12/24 NTB22-079B Vehicle Reassembly 25. Reassemble the vehicle in the reverse order.  Replace the LH side knee air bag module bolts with the bolts listed in PARTS INFORMATION on the last page. o LH side knee air bag module bolt torque: 10.8 N•m (1.1 kg-m, 8 ft-lb) 26. Connect both battery terminals, negative battery terminal last.  Battery terminal bolt torque: 5.5 N•m (0.6 kg-m, 49 in-lb) 27. Perform ADDITIONAL SERVICE WHEN REMOVING BATTERY NEGATIVE TERMINAL.  Refer to the ESM: ELECTRICAL & POWER CONTROL > POWER SUPPLY, GROUND & CIRCUIT ELEMENTS > BASIC INSPECTION > INSPECTION AND ADJUSTMENT > ADDITIONAL SERVICE WHEN REMOVING BATTERY NEGATIVE TERMINAL o If the steering column was replaced, continue to step 28. o If the steering column was not replaced, skip to CLAIMS INFORMATION on the last page. 13/24 NTB22-079B EPS Control Unit Data Writing 28. Turn the ignition ON with the engine OFF. 29. Connect the VI to the vehicle, if not currently connected. 30. Start CONSULT-III plus on the CONSULT PC. 31. If prompted, select USA/CANADA Dealers from the drop-down menu, and then select OK. 32. Login using your NNAnet credentials. IMPORTANT: If not prompted to enter your username and password, the CONSULT PC may not be connected to Wi-Fi. Close C-III plus, confirm the CONSULT PC is connected to Wi-Fi, and then reopen C-III plus. 33. Wait for the VI to be recognized. 34. Select Re/programming, Configuration. Figure 14 14/24 NTB22-079B 35. Check the box to confirm the precaution instructions have been read, and then select Next. HINT: Use the arrows (if needed) to view and read all precautions. Figure 15 36. Select Automatic Selection(VIN). Figure 16 15/24 NTB22-079B 37. Confirm the selected information is correct for the vehicle, and then select Confirm. Figure 17 38. Allow System call to complete. Figure 18 XXXXXXXXXXXX XXXXXXXXX XXXXXX 16/24 NTB22-079B 39. Verify the VIN, and then select Confirm. Figure 19 40. Wait for the Operation Log Selection screen to populate. 41. Touch and select the data in Saved Data List (left side). 42. If the Saved Data Detail is OK, select Confirm. Figure 20 XXXXXXXXXXXXXXXXX XXXXXXXXXXXX XXXXXXXXX 28504-XXXXX 17/24 NTB22-079B 43. Select Yes. Figure 21 44. Check the box to confirm the precaution instructions have been read, and then select Next. HINT: Use the arrows (if needed) to view and read all precautions. Figure 22 XXXXXXXXXXXX 18/24 NTB22-079B 45. Confirm the Select Program Data is correct, and then select Next. Figure 23 46. Follow the screen prompts to ensure the vehicle condition is OK, and then select Next. Figure 24 XXXXXXXXXXXX XXXXXXXXX 28504XXXXX 19/24 NTB22-079B 47. Confirm all Judgement items are GREEN, and then select Start to write the EPS control unit data. Figure 25 48. Allow Transfer Data to complete. Figure 26 20/24 NTB22-079B 49. When the screen in Figure 27 displays, select Next (reprogramming is complete).  If the screen in Figure 27 does not display (which indicates reprogramming did not complete), skip to Control Unit Recovery on page 23. Figure 27 50. Follow the on-screen prompts, and then select Next. Figure 28 21/24 NTB22-079B 51. Allow System call to complete, and then select Next. Figure 29 52. Follow the on-screen prompts to Erase All DTCs. Figure 30 22/24 NTB22-079B 53. After completing Erase All DTCs, print a copy of the CONSULT screen showing the before and after part numbers of the control unit and attach it to the repair order, and then select Confirm. Figure 31 54. Follow the on-screen prompts. Figure 32 55. Close the C-III plus application. 56. Remove the VI from the vehicle. 28504-XXXXX XXXXXXXXXXXXXXXXX XXXXX 28504-XXXXX 23/24 NTB22-079B Control Unit Recovery Do not disconnect the VI or shut down C-III plus if reprogramming does not complete. If reprogramming does not complete and the “!?” icon displays as shown in Figure 33: Figure 33 If reprogramming does not complete and the “X” icon displays as shown in Figure 34: Figure 34  Check battery voltage (12.0–15.5 V).  Ignition is ON, engine OFF.  External Bluetooth® devices are OFF.  All electrical loads are OFF.  Select retry and follow the on screen instructions.  “Retry” may not go through on first attempt and can be selected more than once.  Check battery voltage (12.0–15.5 V).  CONSULT A/C adapter is plugged in.  Ignition is ON, engine OFF.  Transmission is in Park.  All C-III plus / VI cables are securely connected.  All C-III plus updates are installed.  Select Home, and restart the reprogram procedure from the beginning. xxxxxxxxxxxxxxxxx xxxxxx xxxxxx xxxxxxxxxxxxxxxxx xxxxxx xxxxxxxxxxxxxxxxx xxxxxx xxxxxxxxxxxxxxxxx 24/24 NTB22-079B PARTS INFORMATION DESCRIPTION PART NUMBER QUANTITY BOLT (Knee Air Bag Module) 01125-N6061 2 BOLT (Steering Wheel) 48935-3BA0A If Needed (1) COLUMN ASSY – STEERING, UPPER 48810-5EE0A If Needed (1) (1) Only to be used if the steering column requires replacement. CLAIMS INFORMATION Submit a “CM” line claim using the following claims coding: CAMPAIGN (“CM”) ID DESCRIPTION OP CODE FRT PMA25 Inspect Torque Sensor – OK Condition PMA250 0.7 Inspect Torque Sensor and Replace Steering Column PMA251 1.8 PMA26 Inspect Torque Sensor – OK Condition PMA260 0.7 Inspect Torque Sensor and Replace Steering Column PMA261 1.8 EXPENSE CODE EXPENSE CODE DESCRIPTION MAX AMOUNT 061 Crayons $2.00 AMENDMENT HISTORY PUBLISHED DATE REFERENCE DESCRIPTION September 15, 2022 NTB22-079 Original bulletin published November 30, 2022 NTB22-079A Changes throughout July 25, 2023 NTB22-079B Page 1 revised, Steps 5 and 6 added, Step 23 revised, Figure 13 added, Table A updated, Steps 31 and 32 added, CLAIMS INFORMATION updated

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