“This site contains affiliate links for which OEMDTC may be compensated” |
NHTSA Campaign Number: 18V915
Manufacturer Nissan North America, Inc.
Components LATCHES/LOCKS/LINKAGES, STRUCTURE
Potential Number of Units Affected 341,003
If the rear passenger door opens while the vehicle is moving, the rear passengers have an increased risk of injury.
Summary
Nissan North America, Inc. (Nissan) is recalling certain 2015-2017 Altima vehicles, previously remedied under recall number 17V-040. The door latch-lock cable may not have been routed properly in the rear door when the remedy was applied. As a result, the cable may interfere with the window regulator causing the rear passenger door to unlatch and inadvertently open without warning when the window is lowered.
Remedy
Nissan will notify owners, and dealers will secure the latch-lock cables in the correct position using the new remedy procedure, free of charge. The recall began February 5, 2019. Owners may contact Nissan customer service at 1-800-647-7669.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Nissan has a Recall
CAMPAIGN BULLETIN
SAFETY RECALL |
Rear Door Latch/Lock Cable Routing
Voluntary Safety Recall Campaign
Reference: PC675
Date: February 1, 2019
Attention: Dealer Principal, Sales, Service & Parts Managers
IMPORTANT: It is a violation of Federal law for dealers to sell or deliver vehicles in their inventory covered by this notification until the campaign action is performed.
UPDATE February 1, 2019 |
The announcement from January 11, 2019 has been revised to include:
|
Affected Models/Years: | Affected Population: | Dealer Inventory: | SERVICE COMM Activation date: |
Stop Sale In Effect |
---|---|---|---|---|
MY2015-17 Altima (L33) | 341,003 | NA | December 20, 2018 |
YES |
Previous recall campaign (PC540) is superseded and replaced by PC675 in Service Comm.
***** Campaign Summary *****
Nissan is revising the remedy procedure for the rear door latch-lock cable recall I.D. PC540 (NHTSA I.D. 17V-040) on certain Model Year 2015-2017 Nissan Altima (L33) vehicles, and is issuing a new Recall Campaign I.D. PC675. Previous Recall Campaign PC540 is superseded. All affected owners will be notified to have the updated remedy performed.
On some previously remedied vehicles, the latch-lock cable may not have been routed properly in the rear door during the original recall repair process. The new remedy procedure includes steps to perform or verify correct latch-lock cable routing and additional steps to secure the door latch-lock cable to prevent interference with the window regulator.
Nissan is committed to a high level of customer safety, service, and satisfaction and are working with dealers to provide an outstanding ownership experience.
***** What Dealers Should Do****
- Verify if vehicles are affected by this Voluntary Safety Recall Campaign using Service Comm or DBS National Service History Campaign I.D. PC675.
- New vehicles in dealer inventory can be also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign).
- Refer to NPSB 15-460 for additional information
- New vehicles in dealer inventory can be also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign).
- Dealers must not sell, lease, trade, rent or loan any vehicles in dealer inventory affected by this recall campaign until after the vehicle has been repaired.
- Dealers should use NTB17-012a to correct any vehicles subject to this campaign.
- If the vehicle was previously remedied under campaign I.D. PC540, the technician will verify the door latch-lock cable is routed properly, and if necessary, correct the routing of the cable before securing it using the additional steps.
- If the vehicle was not previously remedied under PC540 (~43,700 vehicles), the technician will use the revised procedure to properly route and secure the door latchlock cable to prevent interference with the window regulator.
- Once repaired, dealers should submit the claim, using the claims coding provided, and release the vehicle.
Parts |
NOTE: Dealers should follow the procedure to identify if additional parts are necessary.
|
Repair |
|
Owner Notification |
Nissan will begin notifying owners of all potentially affected vehicles in February, 2019 via U.S. Mail. |
***** Dealer Responsibility *****
It is the dealer’s responsibility to check Service Comm or DBS National Service History using the appropriate Campaign I.D. for the campaign status on each vehicle falling within the range of this voluntary safety recall campaign, which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in dealer inventory. If a VIN subject to this recall campaign was part of a dealer trade, the letter associated with that VIN should be forwarded to the appropriate dealer for service completion.
NISSAN NORTH AMERICA, INC.
Aftersales DIVISION
Frequently Asked Questions (FAQ):
Q. | Is this a safety recall? | |||||||||
A. | Yes, a Stop Sale is in effect.
|
|||||||||
Q. | What is the reason for safety recall? | |||||||||
A. | Nissan is revising the remedy procedure for the ongoing rear door latch-lock cable recall I.D. PC540 (NHTSA I.D. 17V-040) on certain Model Year 2015-2017 Nissan Altima (L33) vehicles sold in the USA, Canada, Mexico and other countries. All affected owners will be notified to have the updated remedy performed.
|
|||||||||
Q. | What is the possible effect of the condition? | |||||||||
A. | If the door lock cable interferes with the window regulator, the rear passenger doors may unlatch and inadvertently open when the rear power windows are lowered. If the rear passenger doors inadvertently open while the vehicle is in motion, it may increase the risk of injury to the rear passengers.
|
|||||||||
Q. | What will be the corrective action for this voluntary safety recall campaign? | |||||||||
A. | If the vehicle was previously remedied under campaign I.D. PC540, the technician will verify the door latch-lock cable is routed properly, and if necessary, correct the routing of the cable before securing it using the additional steps.
If the vehicle was not previously remedied under PC540 (~43,700 vehicles), the technician will use the revised procedure to properly route and secure the door latch-lock cable to prevent interference with the window regulator.
|
|||||||||
Q. | How long will the corrective action take? | |||||||||
A. | This service, which is conducted at no charge to you for parts and labor, should take less than one (1) hour to complete. However, the Nissan dealer may require your vehicle for a longer period of time based upon their work schedule. All services will be provided at no cost for parts and labor.
|
|||||||||
Q. | When will vehicle owners be notified? | |||||||||
A. | Nissan will begin notifying owners of all potentially affected vehicles in February, 2019 via U.S. Mail.
|
|||||||||
Q. | Are parts readily available? | |||||||||
A. | Yes. Required parts may be ordered via normal process. If sealing-screens require replacement, dealers can place SVC orders on DBS.
|
|||||||||
Q. | Is my vehicle safe to drive? | |||||||||
A. | Owners may drive the vehicle at their discretion. However, if the vehicle is subject to the recall, you should make arrangements to have your vehicle remedied as soon as possible.
|
|||||||||
Q. | Will a rental vehicle be provided while the dealer is servicing the vehicle? | |||||||||
A. | Rental is available at customer request while replacement parts are on order.
|
|||||||||
Q. | I have lost confidence in the vehicle. Will Nissan replace or repurchase the vehicle? | |||||||||
A. | The repair will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle.
|
|||||||||
Q. | Is there anything owners can do to mitigate the condition? | |||||||||
A. | Nissan recommends owners engage the child safety lock feature on each rear door and avoid lowering the rear windows in the vehicle until after the vehicle can be remedied. See section 3 of your owner’s manual
|
|||||||||
Q. | Is there any charge for the repair? | |||||||||
A. | No, the repair will be performed for the customer free of charge for parts and labor.
|
|||||||||
Q. | Will I have to take my vehicle back to the selling dealer to have the service performed? | |||||||||
A. | No, any authorized Nissan dealer is able to perform the recall campaign.
For Consumer Affairs: Please inform us of the dealer where you would like to have the corrective action completed.
|
|||||||||
Q. | What model year vehicles are involved? | |||||||||
A. | Certain 2015-17 Nissan Altima (L33) vehicles manufactured between September 17, 2015 and October 6, 2016 at the Smyrna, TN and Canton, MS plants in the USA.
|
|||||||||
Q. | Are you experiencing this condition on any other Nissan (or Infiniti) models? | |||||||||
A. | No.
|
Revision History:
Date | Announcement | Purpose |
---|---|---|
December 20, 2018 | Original | New campaign announcement |
January 11, 2019 | REVISION 1 | Parts Update |
February 1, 2019 | REVISION 2 | Partial part restriction lift (sealing-screens remain restricted) |
Reference: PC675
Date: February 1, 2019
https://static.nhtsa.gov/odi/rcl/2018/RCMN-18V915-3637.pdf
Reference: PC675
Date: January 11, 2019
https://static.nhtsa.gov/odi/rcl/2018/RCMN-18V915-7230.pdf
Reference: PC675
Date: December 20, 2018
https://static.nhtsa.gov/odi/rcl/2018/RCMN-18V915-8470.pdf
Owner Notification Letter
https://static.nhtsa.gov/odi/rcl/2018/RCONL-18V915-7181.pdf
Owner Notification Letter
https://static.nhtsa.gov/odi/rcl/2018/RCONL-18V915-0322.pdf
DEFECT INFORMATION REPORT
December 19, 2018
https://static.nhtsa.gov/odi/rcl/2018/RMISC-18V915-3597.pdf
Recall Acknowledgement
February 11, 2019
https://static.nhtsa.gov/odi/rcl/2018/RCAK-18V915-7210.pdf
Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=18V915&docType=RCL
- Streak-Free Shine
- Removes Tough Stains
- Outperforms the Competition
- THE GO TO GLASS CLEANER - Streak Free is the gentle, tint safe glass cleaner that removes dirt, dust, fingerprints, grease, oil, and grime with no left over residue, no streaking, and no fuss.
- A TRUELY CLEAN EXPERIENCE - Streak Free leaves no streaks, spots, or stains and truly makes your glass disappear; containing static inhibiting agents that help resist dust that is attracted to the surface due to the charge generated by rubbing surface with a towel.
- AMMONIA FREE - Streak Free is the gentle ammonia free formula safe for any window tint film; Other cheaper glass cleaners work by using harsh and toxic chemicals that stain, bubble, and degrade your tint.
- NO HARSH CHEMICALS - Streak Free is mixed without volatile chemicals, harsh cleaners, or caustic ingredients, ensuring your expensive tint gets the most delicate yet thorough cleansing experience possible.
- NOT JUST FOR YOUR CAR - Perfect for auto, home, and office; works on glass, mirrors, screens, lenses, & more; Professional grade results anyone can achieve
- 100% RESIDUE FREE: There’s no streaks, no drips, and no mess thanks to the Invisible Glass formula. This unique formula contains no streaky soaps, scents, or dyes. Absolutely zero residue is left behind on your glass.
- CONVENIENT SPRAY-THRU CAP: This 15 oz. aerosol is easy to use and store with its capless design for a brilliant shine on all glass surfaces. Remove road grease and grim, dirt, fingerprints, salt, mud and more from your windshield and mirrors for a striking shine.
- FINE MIST CLEAN: This fine mist sprays evenly and fully clings to glass without drips and dribbles, so you get a deep clean that shines from within. It’s safe to use both indoors and outdoors!
- TINT SAFE: Our unique Invisible Glass formula contains no ammonia, so it’s perfect for use on tinted and non-tinted glass. Use it at home, on stainless steel appliances, in the car, on the boat, at the office, and more.
- MADE IN USA: Proudly American-made, you can trust the quality and superior formula of this glass cleaner and window spray. It’s the best super window cleaner you can buy.
- Country Of Origin: United States
- Model Number: 50
- Item Package Dimension: 13.779527545" L x 7.87401574" W x 7.87401574" H
- Item Package Weight: 9.259415004 lb
- TOUGH ON GRIME - Signature Series Glass Cleaner cuts through tough grime, grease, dirt, and filth to restore perfect streak-free clarity to glass inside and outside any automobile without using noxious chemicals.
- PROFESSIONAL STRENGTH FORMULA - With a few sprays of Signature Series Glass Cleaner, dirt and debris simply disappear; the advanced glass cleaner decontaminates the area fast, and reduces static cling to help repel future dirt and dust.
- STREAK FREE - While generic window cleaners leave streaks and harm window tint, the advanced Signature Series formula restores streak-free clarity without staining or damaging tint films or clear plastics.
- SAFE FOR ALL GLASS SURFACES - The unique formula works on any glass surface, window tint film, computer screens, LCD televisions, household windows, and even plastic windows and windscreens like plexiglas parts.
- IMPROVE CLARITY - There are enough distractions while driving; take any dirt, grime, or debris out of the equation, and use Signature Series Glass Cleaner for improved clarity and safety when driving out on the road!
- Intimate Combination: The car windshield cleaner with a detachable handle, can be disassembled into halves for storage. It comes with 4 pcs washer towels (one more than others) and one 60ml spray bottles.
- Fast and Easy to Clean Auto Windshield: Clean car window interiors and exteriors without straining. No more hurting your back. With the extra long extension handle(longer than others) and bigger pivoting head getting to those hard-to-reach car window bases is simple.The twist lock on the handle is tight and it stays extended all the way.
- Multiple Applications: Works well as a fog and moisture removal tool. Use the cleaning brush set in your car, hard to reach windows in your house, television, glass screens, glass mirrors, and even floors. Good for all size cars, trucks, SUVs, and RVs.
- Great Design Car Window Cleaner: A washable microfiber pad with good water absorbability.There is absolutely no streaking nor lint left behind.
- A safety hammer at the joint of handle and panel shall be a choice to get through an emergency, which is made of high-grade carbon steel.
- RESIDUE FREE: The Invisible Glass ClearDry formula contains no streaky soaps, scents, or dyes leaving absolutely ZERO residue on your glass.
- AMMONIA-FREE: This unique formula contains no ammonia, so it’s perfect for use on tinted and non-tinted glass.
- CONVENIENT SPRAY BOTTLE: The Invisible Glass 16-Ounce trigger spray bottle makes it easy to squeeze out every drop of glass cleaner for a brilliant shine on all glass surfaces in your car, truck, boat and RV. Perfect for use at home and the office too.
- SURFACES: Easily remove dirt, pet slobber, grease, fingerprints, sap, and more from glass surfaces such as windshields, windows, and mirrors
- MADE IN USA: Proudly American-made, you can trust the quality and superior formula of this glass cleaner and window spray. It’s the best super window cleaner you can buy.
- PRO-STRENGTH: Pro-Strength glass cleaner spray to easily clean
- GENTLE AND SAFE: safe on window tint
- QUICK CLEANING: Quickly cleans
- STREAK-FREE: anti-hazing auto window cleaner is streak-free for perfect clarity
- SUPERIOR CLEANING: Auto glass cleaner spreads and wipe off quickly, with superior cleaning ability to tackle even the dirtiest glass
- Professional Grade
- Dissolves Dirt, Grease & Grime
- Streak Free
- Ammonia Free
- Pleasant Smelling
- This Item Armor All Auto Glass Cleaner 22 Oz.
- Used for Building Materials & Ladders, Flooring
- The Product is manufactured inUnited States
Last update on 2024-04-16 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.