December 1, 2020 NHTSA CAMPAIGN NUMBER: 20V747000
Frontal Passenger Air Bag Inflators May Explode
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
NHTSA Campaign Number: 20V747
Manufacturer Nissan
North America, Inc.
Components AIR BAGS
Potential Number of Units Affected 3,930
Summary
Nissan
North America, Inc. (Nissan
) is recalling certain 2002-2006 Sentra vehicles whose passenger air bags were previously inspected and may have been released without replacing the Takata air bag inflator. In the event of a crash, Takata frontal passenger air bag inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Remedy
Nissan
will notify owners, and dealers will re-inspect the vehicle and, if necessary, replace the air bag inflator, free of charge. The recall began January 22, 2021. Owners may contact Nissan
customer service at 1-800-867-7669. Nissan
’s number for this recall is PM964.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Nissan has a Recall
***** Campaign Summary *****
Nissan
is issuing a Voluntary Safety Recall to recall certain model year 2002-2006 Nissan
Sentra (B15) vehicles identified in Service Comm to re-inspect and, if necessary, replace the non-desiccated front passenger airbag inflator with a final countermeasure part.
The subject Sentra (B15) vehicles were previously recalled and inspected under one of the previous recalls (PM683 or PM684) to replace a specific type of Takata Serial Peripheral Interface (SPI) non-desiccated passenger airbag inflator; however, they may have been misdiagnosed as having another type of airbag and released without countermeasure part replacement.
***** Release Schedule *****
Parts
Parts are not on restriction. However, dealers must inspect the vehicle to
determine parts applicability:
If nut is not present replace with Daicel module 98515-4Z60E
Warranty Claims Call Center Pre-call form completion is not necessary
If nut is present dealers should write the date and time on the inflator, take pictures with the airbag module date visible, and complete the pre-call form, which can be found at ASIST>Tech Support lnfo>Warranty Call Center Pre-Call Forms, and submit to Warranty Claims Call Center (WCCC)
WCCC will be proactively reviewing and will contact dealers to provide direction within the same business day
Special Tool
Dealers received these special tools via another campaign activity
J-52352 USB Bar Code Scanner
Additional tools are available via TechMate @1-800-662-2001
Repair
Owner Notification
Nissan
will begin sending notifications to owners of all potentially affected vehicles in January 2021 via US Mail.
Frequently Asked Questions (FAQ):
Q. Is this a recall?
A Yes.
Q. Is this a Stop Sale?
A Yes.
Q: Does this stop sale apply to previously owned vehicles?
A Nissan
strongly recommends dealers not sell a previously owned vehicle affected by these recalls until it is remedied. Certain states have laws preventing the sale of previously owned vehicles with open safety recalls. Dealers must comply with all federal, state, and local laws regarding vehicle sales as they relate to open safety recalls.
Q. How do I know if my vehicle has a problem with the front passenger airbag inflator?
A If your vehicle is subject to one of these campaigns, you will receive an owner notification letter from Nissan
. If you would like, I can check your vehicle identification number (VIN) right now to see if your vehicle is affected. You may also search for open recall campaigns at safercar.gov
Q. What is the reason for the recall?
A The subject Sentra (815) vehicles were previously recalled and inspected under one of the previous recalls (PM683 or PM684) to replace a specific type of Takata Serial Peripheral Interface (SPI) non-desiccated passenger airbag inflator; however, they may have been misdiagnosed as having another type of airbag and released without countermeasure part replacement
Q. What is the possible effect of the condition?
A Due to Takata (the airbag supplier) 1nflator quality issues, It is possible that the front passenger airbag inflator housing in the subject vehicles could deploy abnormally in the event of a crash. An inflator rupture could result in metal fragments striking and potentially seriously injuring vehicle occupants.
Q. What will be the corrective action for this voluntary recall campaign?
A Dealers will re-inspect and, if necessary, replace the non-desiccated front passenger airbag inflator w·1th a final countermeasure part
Q. When will vehicle owners be notified?
A Nissan
will begin sending notifications to owners of all potentially affected vehicles in January 2021 via US Mail.
Q. Is my vehicle safe to drive?
A Nissan
strongly urges customers to have this important safety recall campaign performed as soon as possible. In the meantime, do not allow passengers to ride in the front passenger seat until an inspection and, if necessary, remedy is performed.
Q. Is there anything owners can do to avoid the risk/danger?
A If your vehicle is subject to this important safety recall, immediately contact your dealer to schedule an appointment to have the campaign performed. In the meantime, do not allow passengers to ride in the front passenger seat until the inspection and, if necessary, remedy is performed.
Q. Does my vehicle have Takata airbag inflators?
A Many vehicles are equipped with Takata airbag inflators. However, only certain vehicles are affected by these recalls. Let me check your VIN to confirm whether your vehicle is affected – if affected, it needs to be remedied as soon as possible. If your vehicle is not affected, no further action is needed at this time.
Q. Are parts available for the recall repair?
A Yes. However, dealers must inspect the vehicle to determine parts applicability.
Q. Will alternate transportation be provided while the dealer is awaiting parts?
A Parts are available for the recall repair. However, Nissan
has authorized alternate transportation upon customer request if parts are temporarily unavailable at certain Nissan
dealers. Please check with your dealer for alternate transportation availability.
Rental is available while parts are on order:
| EXPENSE CODE | DESCRIPTION | AMOUNT |
| 502 | Rental Expense | $120 (Max) |
| Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required. Please refer to the Goodwill Rental Guidelines in the APRM for detailed information regarding application of rental reimbursement including policy modifications outlined in WBP20-018 | ||
Q. Will towing be provided if requested by the customer?
A Towing is available, upon customer request, by contacting Nissan
Consumer Affairs at 1 888-737-9511. Towing arranged through this number will be billed directly to Nissan
and does not need to be included on your warranty claim submission.
Q. Is there any charge for the repair?
A No. The remedy will be performed for the customer free of charge for parts and labor.
Q. Will I have to take my vehicle back to the selling dealer to have the service performed?
A No, any authorized Nissan
dealer is able to perform the recall campaign.
For Consumer Affairs: Please inform us of the dealer where you would like to have the corrective action completed.
Q. How long will the corrective action take?
A This free service should take approximately one (1) hour to complete, but your Nissan
dealer may require your vehicle for a longer period of time based upon their work schedule.
Q. Where can I find used airbag inflator parts return information?
A This information is available on Dealer 360 in the recalls & service campaigns forum:
https://dealer360.nnanetcom/community/topics/8300/
Q. I am a dealer and I have parts or technical questions related to vehicle condition or a notification an owner has received, whom do I talk to?
A If you are a dealer and have parts or technical questions related to the condition of a vehicle or a recall notification, please contact the Nissan
Campaigns and Recalls Team at campaignannouncements@nissan
-usa.com. If your question pertains to an owner communication, please include a copy of the communication (if possible) with your email.
Q. I am a dealer, what do I do if the vehicle’s Supplemental Restraint System (“SRS”) warning light is non-operational, flashing, or illuminated?
A If the customer will not obtain diagnosis and repair related to the SRS warning light, dealers should have the customer fill out the SRS Light Release form (attached) so that the campaign can be completed.
If the customer declines the recall repair or the vehicle is unrepairable, appropriately document the deferment reason as per NPSB19-530.
Q. If the customer declines recommended repairs after diagnosis when a vehicle’s SRS warning light is non-operational, flashing or illuminated, how should the dealer proceed?
A Please contact the Nissan
Campaigns and Recalls Team at campaignannouncements@nissan
-usa.com. The Nissan
Campaigns and Recalls Team likely will advise you to obtain the SRS Light Release form from the customer and conduct the recall repair.
Q. I have other concerns, whom do I talk to?
A Please contact Consumer Affairs at the numbers below.
| Region | Division | Number |
| United States | Nissan | 1-800-867-7669 |
Q. The media has contacted me with questions about Nissan
’s recall campaigns. What should I do?
A Please direct all media inquiries to Nissan
Corporate Communications.
Media Contacts Office: 615-725-1000
Q. What model year vehicles are involved?
A Certain model year 2002-2006 Nissan
Sentra (B15) vehicles manufactured in the Aguascalientes,
Mexico plant from July 19, 2001 to August 24, 2006 are affected.
DEFECT INFORMATION REPORT
Manufacturer:
Nissan
Mexicana, S.A. de C.V. Aguascalientes plant
Vehicles Potentially Involved:
The vehicles subject to this report were previously recalled to replace a Takata SPI nondesiccated passenger airbag inflator, in accordance with the coordinated remedy schedule set by NHTSA. The production period of affected vehicles involved are in the table below:
| Model | Dates of Manufacture |
| MY 2002-2006 Nissan | January 19, 2001 to August 24, 2006 |
The name and address of the front passenger air bag inflator supplier is:
TK Services Inc.
111 Peyerk Court
Romeo, MI 48065
The name, description and part number(s) of the recalled component(s) are below.
| Part Name | Part Description | Part Number |
| SPI INFLATOR-AIR BAG ASST | SPI Inflator for Front Passenger Air Bag Module | 985614Z60A
|
Total Number of Vehicles Potentially Involved:
Approximately 3,930 Nissan
Sentra vehicles.
Percentage of Vehicles Estimated to Actually Contain the Defect:
1%[1]
Description of the Defect:
Sentra vehicles in scope of this recall may be equipped with a Takata SPI non-desiccated passenger airbag inflator and were inspected under previous NHTSA Recall 15V-287 (superseded by 20V-008); however, affected vehicles may have been mis-diagnosed as having another type of airbag inflator and incorrectly released without replacing a Takata SPI inflator. Mis-diagnosis of the passenger airbag inflator type may increase the risk of occupant injury in a crash.
Previously, Takata (TK Services, Inc.) determined that a defect related to motor vehicle safety may arise in some of the subject Takata SPI non-desiccated passenger airbag inflators due to propellant degradation occurring after prolonged exposure to high absolute humidity, high temperatures and high temperature cycling. Activation of a non-desiccated ammonium nitrate inflator with degraded propellant may result in an inflator rupture. An inflator rupture may cause metal fragments to pass through the air bag and into the vehicle interior at high speed, which may result in injury or death to vehicle occupants.
Chronology of Principal Events:
July 2020 – Nissan
became aware of an alleged inflator rupture claim via the Takata Settlement Trust. The incident allegedly occurred in 2018. Nissan
began an investigation into the allegation and submitted its Initial Incident Report to NHTSA under General Order 2015-01A.
Nissan
’s investigation confirmed that Sentra vehicles subject to NHTSA Recall 15V-287 (superseded by recall 20V-008) required a dealer inspection to determine whether they were equipped with a Takata non-sodium azide passenger inflator (NAPI) or a recalled nondesiccated SPI inflator. Sentra vehicles with a NAPI inflator did not require replacement; however, Sentra vehicles equipped with a Takata SPI non-desiccated inflator required replacement.
Vehicle service records indicated that in 2017, a dealer had inspected the alleged incident vehicle’s inflator and determined it was not equipped with an SPI inflator at that time. According to a CARFAX history report for the incident vehicle, it had been involved in three prior accidents (2005, 2014, and 2016) before the claim incident, but it was not clear if the passenger airbag had been deployed in two of these accidents.
September 20, 2020 – Nissan
received access to inspect fragments of the alleged ruptured inflator. Nissan
was not immediately able to conclude the inflator type from the fragments provided.
September 2020 through October 2020 – Nissan
’s investigation confirmed the incident vehicle had been crushed in 2019 and was unavailable for inspection. Nissan
continued efforts to identify the inflator type from the fragments presented for inspection.
October 2020 –TK Services reviewed photographs from the inspection and provided confirmation that the inflator type was an SPI non-desiccated passenger inflator. Nissan
reviewed TK Services findings and continued investigating to determine root cause and scope of the potential issue based on the information provided by the supplier.
November 2020 – Based on the root cause analysis, Nissan
determined that certain Sentra vehicles containing a Takata SPI non-desiccated passenger inflator may have been misdiagnosed at the dealer during inspection; and incorrectly identified as having a NAPI inflator that did not need replacing.
Nissan
is aware of one (1) confirmed incident where the dealer recall inspection apparently mis-diagnosed the passenger airbag inflator type and released the vehicle without countermeasure part replacement. There was one (1) alleged injury associated with this incident and no fatalities.
November 23, 2020 – Nissan
decided to conduct a recall campaign out of an abundance of caution to re-inspect all Sentra vehicles that were previously inspected and closed without inflator replacement under Recall 15V-287 (superseded by Recall 20V-008). If necessary, the dealer will replace the front passenger Takata SPI airbag inflator.
Description of Corrective Action:
Dealers will re-inspect and, if necessary, replace a non-desiccated Takata SPI front passenger air bag inflator with a final countermeasure part manufactured by a different supplier at no cost for parts and labor. If the dealer determines the inflator is not an SPI inflator, they are now required to submit photographic evidence of inflator type and get pre-approval from Nissan
’s Warranty Call Center to close the recall.
Dealers were notified on December 3, 2020. Nissan
will begin notifying all affected vehicle owners by first class mail beginning January 5, 2021. Your office will be provided with the final Part 577 owner notification. Nissan
will include a statement in the Part 577 owner notification concerning reimbursement for the cost of obtaining a pre-notification remedy.
[1] The estimated percentage of vehicles involved with defect is unknown, 1% is used here because submission within NHTSA’s safety portal will not allow a non‐numeric value.
SEOCONTENT-START
December 10, 2020
Mr. Jeff Giuseppe
Associate Administrator for Enforcement
National Highway Traffic Safety Administration
Attn: Recall Management Division (NVS-215)
Room W48-302
1200 New Jersey Avenue, SE
Washington, D.C. 20590
Dear Mr. Giuseppe:
We are transmitting the enclosed supplement to the Defect Information Report filed on
December 1, 2020. This supplement updates section(s) 6 and 7: Chronology of Principal Events
and Description of Corrective Action, respectively.
Very truly,
Derek Latta
Manager,
Technical Compliance
Encl.
Nissan
North America, Inc.
One Nissan
Way
Franklin, TN 37067
Mailing Address:
PO Box 685001
Franklin, TN 37068
DEFECT INFORMATION REPORT
1. Manufacturer:
Nissan
Mexicana, S.A. de C.V. Aguascalientes plant
2. Vehicles Potentially Involved:
The vehicles subject to this report were previously recalled to replace a Takata SPI nondesiccated
passenger airbag inflator, in accordance with the coordinated remedy schedule
set by NHTSA. The production period of affected vehicles involved are in the table below:
Model Dates of Manufacture
MY 2002-2006 Nissan
Sentra January 19, 2001 to August 24, 2006
The name and address of the front passenger air bag inflator supplier is:
TK Services Inc.
111 Peyerk Court
Romeo, MI 48065
The name, description and part number(s) of the recalled component(s) are below.
3. Total Number of Vehicles Potentially Involved:
Approximately 3,930 Nissan
Sentra vehicles.
4. Percentage of Vehicles Estimated to Actually Contain the Defect:
1%1
5. Description of the Defect:
Sentra vehicles in scope of this recall may be equipped with a Takata SPI non-desiccated
passenger airbag inflator and were inspected under previous NHTSA Recall 15V-287
(superseded by 20V-008); however, affected vehicles may have been mis-diagnosed as
1 The estimated percentage of vehicles involved with defect is unknown, 1% is used here because submission within NHTSA’s safety
portal will not allow a non‐numeric value.
Part Name Part Description Part Number
SPI INFLATOR-AIR
BAG ASST
SPI Inflator for Front Passenger
Air Bag Module
985614Z60A
having another type of airbag inflator and incorrectly released without replacing a Takata
SPI inflator. Mis-diagnosis of the passenger airbag inflator type may increase the risk of
occupant injury in a crash.
Previously, Takata (TK Services, Inc.) determined that a defect related to motor vehicle safety
may arise in some of the subject Takata SPI non-desiccated passenger airbag inflators due
to propellant degradation occurring after prolonged exposure to high absolute humidity,
high temperatures and high temperature cycling. Activation of a non-desiccated
ammonium nitrate inflator with degraded propellant may result in an inflator rupture. An
inflator rupture may cause metal fragments to pass through the air bag and into the
vehicle interior at high speed, which may result in injury or death to vehicle occupants.
6. Chronology of Principal Events:
July 2020 – Nissan
became aware of an alleged inflator rupture claim via the Takata
Settlement Trust. The incident allegedly occurred in 2018. Nissan
began an investigation
into the allegation and submitted its Initial Incident Report to NHTSA under General Order
2015-01A.
Nissan
’s investigation confirmed that Sentra vehicles subject to NHTSA Recall 15V-287
(superseded by recall 20V-008) required a dealer inspection to determine whether they
were equipped with a Takata non-sodium azide passenger inflator (NAPI) or a recalled nondesiccated
SPI inflator. Sentra vehicles with a NAPI inflator did not require replacement;
however, Sentra vehicles equipped with a Takata SPI non-desiccated inflator required
replacement.
Vehicle service records indicated that in 2017, a dealer had inspected the alleged incident
vehicle’s inflator and determined it was not equipped with an SPI inflator at that time.
According to a CARFAX history report for the incident vehicle, it had been involved in three
prior accidents (2005, 2014, and 2016) before the claim incident, but it was not clear if the
passenger airbag had been deployed in two of these accidents.
September 20, 2020 – Nissan
received access to inspect fragments of the alleged ruptured
inflator. Nissan
was not immediately able to conclude the inflator type from the fragments
provided.
September 2020 through October 2020 – Nissan
’s investigation confirmed the incident
vehicle had been crushed in 2019 and was unavailable for inspection. Nissan
continued
efforts to identify the inflator type from the fragments presented for inspection.
October 2020 –TK Services reviewed photographs from the inspection and provided
confirmation that the inflator type was an SPI non-desiccated passenger inflator. Nissan![]()
reviewed TK Services findings and continued investigating to determine root cause and
scope of the potential issue based on the information provided by the supplier.
November 2020 – Based on the root cause analysis, Nissan
determined that certain Sentra
vehicles containing a Takata SPI non-desiccated passenger inflator may have been misdiagnosed
at the dealer during inspection; and incorrectly identified as having a NAPI
inflator that did not need replacing.
Nissan
is aware of one (1) confirmed incident where the dealer recall inspection apparently
mis-diagnosed the passenger airbag inflator type and released the vehicle without
countermeasure part replacement. There was one (1) alleged injury associated with this
incident and no fatalities.
November 23, 2020 – Nissan
decided to conduct a recall campaign out of an abundance of
caution to re-inspect all Sentra vehicles that were previously inspected and closed without
inflator replacement under Recall 15V-287 (superseded by Recall 20V-008). If necessary, the
dealer will replace the front passenger Takata SPI airbag inflator.
7. Description of Corrective Action:
Dealers will re-inspect and, if necessary, replace a non-desiccated Takata SPI front
passenger air bag inflator with a final countermeasure part manufactured by a different
supplier at no cost for parts and labor. If the dealer determines the inflator is not an SPI
inflator, they are now required to submit photographic evidence of inflator type and get
pre-approval from Nissan
’s Warranty Call Center to close the recall.
Dealers were notified on December 3, 2020. Nissan
will begin notifying all affected vehicle
owners by first class mail beginning January 5, 2021. Your office will be provided with the
final Part 577 owner notification. Nissan
will include a statement in the Part 577 owner
notification concerning reimbursement for the cost of obtaining a pre-notification remedy.
8. Copy of Notices:
Copies of all notices will be provided to NHTSA and the Takata Monitor as they become
available.
***********************************************************************************************************
OWNER NOTIFICATION NHTSA Recall 20V-747
NOTIFICACIÓN PROPIETARIO
Dear Nissan
Sentra Owner:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Nissan
has decided that a defect which relates to motor vehicle safety exists in certain 2002-
2006 Model Year Nissan
Sentra vehicles. Our records indicate that you own or lease the Nissan![]()
vehicle identified by the VIN on the inside of this notice.
Reason for Recall
Motivo del Retiro
Our records indicate that your Sentra vehicle was recalled and inspected under an earlier recall.
If your vehicle is still equipped with a recalled front passenger airbag inflator, it could rupture in
the event of a crash. An inflator rupture could result in metal fragments striking and potentially
seriously injuring vehicle occupants.
What Nissan
Will Do
Qué Hará Nissan![]()
Your Nissan
dealer will inspect and, if necessary, replace the Takata front passenger air bag
inflator with a final countermeasure part for FREE. This free service should take approximately
one (1) hour to complete, but your Nissan
dealer may require your vehicle for a longer period of
time based upon their work schedule.
What You Should Do
Qué Debes Hacer
Even if a previous Takata airbag recall has been completed for your
vehicle, please contact your Nissan
dealer in order to arrange an
appointment to have your vehicle inspected as soon as possible. Please
bring this notice with you when you keep your service appointment. For
Your Nissan
Sentra vehicle is subject to a new Safety Recall.
The front passenger air bag inflator in your vehicle can rupture in a crash resulting in metal
fragments striking the driver or passengers and causing serious injury or death.
Even though you may have had a previous Takata airbag recall repair performed,
please bring your vehicle to a dealer to be inspected right away.
Your Nissan
dealer will re-inspect and, if necessary, replace the Takata front passenger air
bag inflator with a final countermeasure part for FREE.
IMPORTANT SAFETY RECALL OWNER NOTIFICATION
PROGRAMA DE SEGURIDAD IMPORTANTE NOTIFICACIÓN AL PROPIETARIO
more information about the recall, please visit https://nna.secure.force.com/recall?camp=PM964.
Por favor, póngase en contacto con su concesionario Nissan
para concertar una cita para
inspeccionada su vehículo lo antes posible. Se requiere que traigas esta notificación el día de tu
cita. Para obtener más información sobre el retiro, visite
https://nna.secure.force.com/recall?camp=PM964.
If the dealer fails to, or is unable to make the necessary repairs free of charge, you may contact
the National Consumer Affairs Department, Nissan
North America, Inc. P.O. Box 685003, Franklin,
TN 37068-5003. The toll free number is 1-800-867-7669.
Si el concesionario no cumple, o no le es posible realizar las reparaciones necesarias sin cargos,
puedes contactar al Departamento Nacional de Asuntos del Consumidor a: National Consumer
Affairs Department, Nissan
North America, Inc. P.O. Box 685003, Franklin, TN 37068-5003. El
número libre de cargos es 1-800-867-7669.
You may also submit a complaint to the Administrator, National Highway Traffic Safety
Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle
Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.
Federal law requires that any vehicle lessor receiving this recall notice must forward a
copy of this notice to the lessee within ten days.
Thank you for your cooperation. We appreciate your Nissan
ownership and apologize for any
inconvenience this may cause you.
Gracias por tu cooperación. Agradecemos tu patrocinio como dueño de un Nissan
y te
ofrecemos nuestras disculpas por cualquier inconveniente que esto pueda ocasionar.
***********************************************************************************************************
OWNER NOTIFICATION NHTSA Recall 20V-747
NOTIFICACIÓN PROPIETARIO
Dear Nissan
Sentra Owner:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Nissan
has decided that a defect which relates to motor vehicle safety exists in certain 2002-
2006 Model Year Nissan
Sentra vehicles. Our records indicate that you own or lease the Nissan![]()
vehicle identified by the VIN on the inside of this notice.
Reason for Recall
Motivo del Retiro
Our records indicate that your Sentra vehicle was recalled and inspected under an earlier recall.
If your vehicle is still equipped with a recalled front passenger airbag inflator, it could rupture in
the event of a crash. An inflator rupture could result in metal fragments striking and potentially
seriously injuring vehicle occupants.
What Nissan
Will Do
Qué Hará Nissan![]()
Your Nissan
dealer will inspect and, if necessary, replace the Takata front passenger air bag
inflator with a final countermeasure part for FREE. This free service should take approximately
one (1) hour to complete, but your Nissan
dealer may require your vehicle for a longer period of
time based upon their work schedule.
What You Should Do
Qué Debes Hacer
Even if a previous Takata airbag recall has been completed for your
vehicle, please contact your Nissan
dealer in order to arrange an
appointment to have your vehicle inspected as soon as possible. Please
bring this notice with you when you keep your service appointment. For
Your Nissan
Sentra vehicle is subject to a new Safety Recall.
The front passenger air bag inflator in your vehicle can rupture in a crash resulting in metal
fragments striking the driver or passengers and causing serious injury or death.
Even though you may have had a previous Takata airbag recall repair performed,
please bring your vehicle to a dealer to be inspected right away.
Your Nissan
dealer will re-inspect and, if necessary, replace the Takata front passenger air
bag inflator with a final countermeasure part for FREE.
IMPORTANT SAFETY RECALL OWNER NOTIFICATION
PROGRAMA DE SEGURIDAD IMPORTANTE NOTIFICACIÓN AL PROPIETARIO
more information about the recall, please visit https://nna.secure.force.com/recall?camp=PM964.
Por favor, póngase en contacto con su concesionario Nissan
para concertar una cita para
inspeccionada su vehículo lo antes posible. Se requiere que traigas esta notificación el día de tu
cita. Para obtener más información sobre el retiro, visite
https://nna.secure.force.com/recall?camp=PM964.
If the dealer fails to, or is unable to make the necessary repairs free of charge, you may contact
the National Consumer Affairs Department, Nissan
North America, Inc. P.O. Box 685003, Franklin,
TN 37068-5003. The toll free number is 1-800-867-7669.
Si el concesionario no cumple, o no le es posible realizar las reparaciones necesarias sin cargos,
puedes contactar al Departamento Nacional de Asuntos del Consumidor a: National Consumer
Affairs Department, Nissan
North America, Inc. P.O. Box 685003, Franklin, TN 37068-5003. El
número libre de cargos es 1-800-867-7669.
You may also submit a complaint to the Administrator, National Highway Traffic Safety
Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle
Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.
Federal law requires that any vehicle lessor receiving this recall notice must forward a
copy of this notice to the lessee within ten days.
Thank you for your cooperation. We appreciate your Nissan
ownership and apologize for any
inconvenience this may cause you.
Gracias por tu cooperación. Agradecemos tu patrocinio como dueño de un Nissan
y te
ofrecemos nuestras disculpas por cualquier inconveniente que esto pueda ocasionar.
***********************************************************************************************************
CAMPAIGN ID: PM964| Original Document
1.
.
2.
3.
4.
~ SAFETY RECALL CAMPAIGN
NISSAN
BULLETIN
~ Takata Passenger Airbag
Voluntary Safety Recall Campaign
Reference: PM964
Date: December 3, 2020
Attention: Dealer Principal, Sales, Service & Parts Managers
IMPORTANT: It is a violation of Federal law for retailers to sell or deliver vehicles in their inventory
covered by this notification until the campaign action is performed.
Affected
Models/Years:
2002-06 Sentra (B15)
Affected Dealer
Population: Inventory: – 3,930 N/A
SERVICE COMM
Activation date:
December 3, 2020
Stop Sale
In Effect
***** What Dealers Should Do****
Verify if vehicles are affected by this Voluntary Safety Recall Campaign using Service Comm or
DBS National Service History Campaign ID. PM964
Dealers must not wholesale, sell, lease, trade, rent or loan any vehicles in dealer inventory
affected by this recall campaign until after the vehicle has been inspected and, if necessary,
repaired.
Dealers should use NTB17-055 to inspect and, if necessary, remedy any vehicles subject to this
campaign.
Dealers should have the customer fill out the SRS Light Release form (attached) when both the
Supplemental Restraint System (“SRS”) warning light is non-operational, flashing, or illuminated
and the customer refuses diagnosis and repair related to the SRS warning light
Additionally, if the customer declines the recall repair or the vehicle is unrepairable,
appropriately document the deferment reason as per NPSB19-530.
NOTE: There is no need for the customer to fill out the attached SRS Light Release form if the
customer agrees and the dealer conducts the diagnosis and repair.
CAMPAIGN ID: PM964 | Original Document
Once repaired, dealers should submit the claim, using the claims coding provided, and release the
vehicle.
***** Dealer Responsibility*****
It is the dealer’s responsibility to check Service Comm or DBS National Service History using the
appropriate Campaign ID. for the campaign status on each vehicle falling within the range of this
voluntary recall campaign, which for any reason enters the service department This includes vehicles
purchased from private parties or presented by transient (tourist) owners and vehicles in dealer
inventory. If a VIN subject to this recall campaign was part of a dealer trade, the letter associated with
that VIN should be forwarded to the appropriate dealer for service completion.
NISSAN
NORTH AMERICA, INC.
Aftersales DIVISION
Revision History:
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SEOCONTENT-END
5 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| NISSAN | SENTRA | 2002-2006 |
13 Associated Documents
ISSUED Owner Notification Letter(Part 577)
RCONL-20V747-2603.pdf 189.274KB
ISSUED Owner Notification Letter(Part 577)
RCONL-20V747-8876.pdf 189.274KB
Recall Quarterly Report #2, 2021-2
RCLQRT-20V747-6241.PDF 211.25KB
Recall 573 Report-Amendment 1
RCLRPT-20V747-2214.PDF 213.933KB
Updated Chronology
RMISC-20V747-3022.pdf 45.934KB
Defect Notice 573 Report
RCLRPT-20V747-7004.PDF 213.925KB
Recall Acknowledgement
RCAK-20V747-6656.pdf 244.104KB
December 1, 2020 DEFECT INFORMATION REPORT
RMISC-20V747-7187.pdf 46.095KB
Recall Quarterly Report #1, 2021-1
RCLQRT-20V747-8400.PDF 211.153KB
Remedy Instructions and TSB
RCRIT-20V747-9378.pdf 845.705KB
CUSTOMER RELEASE
RMISC-20V747-4053.pdf 334.74KB
Manufacturer Notices(to Dealers,etc) – PM964 2002-06 Sentra Takata Passenger Airbag – Dealer Announcement – VSRC
RCMN-20V747-4280.pdf 1626.269KB
Recall Quarterly Report #3, 2021-3
RCLQRT-20V747-6708.PDF 211.331KB
Latest Recalls Documents
- [Easy to Use—Work Out of the Box] + [FOXWELL 2026 New Version] FOXWELL NT604 Elite scan tool is the 2026 new version from FOXWELL, designed for car owners who want to figure out the cause of issues before fixing car problems by scanning common systems like ABS, SRS, engine, and transmission. The NT604 Elite obd2 scanner diagnostic tool comes with the latest software, ready to use out of the box—no need to waste time downloading software first.
- [Affordable] + [Reliable Car Health Monitor] Will you be confused what happens when the warning light of ABS/SRS/transmission/check engine flashes? Instead of taking your cars to dealership, this FOXWELL scanner will help you do a thorough scanning and detection for your cars and pinpoint the root cause. Note:The device is a diagnostic tool, not a repair tool. To turn off a warning light, you must first physically repair the issue causing it. Only then can the scanner be used to clear the corresponding fault code.
- [5 in 1 Car Diagnostic Scanner] Compared with obd scanners (50-100), NT604 Elite code scanner not only includes their OBDII diagnosis but also serves as ABS/SRS scanner, transmission and check engine code reader. When it’s an odb2 scanner, you can use it to check if your car is ready for annual test through I/M readiness menu. In addition, live data stream, built-in DTC library, data play back and print, all these features are a big plus for it. Note: doesn't support maintenance functions like reset or relearn. For the SRS system, NT604 Elite can read and clear common fault codes not caused by a crash, but crash/collision data cannot be cleared.
- [Fantastic AUTOVIN] + [No extra software fee] Through the AUTOVIN menu, this NT604 Elite car scanner allows you to get your V-IN and vehicle info rapidly, no need to take time to find your V-IN and input one by one. What's more, the NT604 Elite ABS SRS scanner supports 60+ car makes from worldwide (America/Asia/Europe). You don’t need to pay extra software fee. AUTOVIN may not work on some older vehicles or certain vehicle brands. If AUTOVIN fails, please input the vin code manually or go to the Diagnostic Menu to select your vehicle model.
- [Solid protective case KO plastic carrying bag] + [Lifetime update] Almost all same price-level car scanner diagnostic tool only offers plastic bag to hold the scanner.However, NT604 Elite automotive scanner is equipped with solid protective case, preventing your obd2 scanner from damage. Then you don’t need to pay extra money to buy a solid toolbox.
- [Pro OBD2 Scanner] - BlueDriver is the easiest way to scan and understand your vehicle like a professional mechanic. Read and clear your car’s trouble codes and check engine light.
- [Read & Clear The Codes] - BlueDriver's enhanced vehicle diagnostics gives you access to information normally available only to mechanics on their OBD2 scan tools. Now you can read and clear ABS, Airbag, SRS, TPMS codes, and many more.
- [Get The Right Fix & View Live Data] - Much more than a car code reader, BlueDriver is a diagnostic tool. You’ll get unlimited repair reports with possible causes and fixes, plus real-time health monitoring while you drive with the live data feature.
- [Wireless & Bluetooth Enabled] - Say goodbye to wires. BlueDriver connects with Bluetooth via your phone/tablet to a sensor that plugs into your car's OBDII port. Get all of the capabilities of an expensive code reader & scan tool without any annoying wires.
- [User-Friendly App and Repair Videos] - BlueDriver gives you more ways to scan and fix your vehicle. Our iOS & Android app connects you to a large database of repair videos with step-by-step directions of repairs.
- 【Reset ABS/SRS/Transmission/Engine Lights】 More than an check engine code reader, OBDMATE OM901 obd2 scanner performs comprehensive diagnostics for the 4 most-used systems (ABS/SRS/Engine/Transmission). It quickly clears fault codes, turns off warning lights, read data stream and auto VIN.
- 【3.5" Handheld Scanner with 4 System Diagnose】 3.5" Super large TFT screen equipped displays an intuitive menu and clear readings of various sensors from ABS, SRS, ECM and TCM systems. It arrived with a silicone protective case and hard-shell carrying case, ensuring long-lived durability and drop resistance. The car diagnostic tool is plug-to-play designed, plug it and get diagnosis started without any batteries or updates required.
- 【One-Click I/M Readines&Full OBD2 Functions】 Press F1 to get an intuitive corloured form about whether various emissions-related systems on the vehicle are operating properly. Help you get smog-check ready quickly. OM901 car scanner supports all essential OBD2 functions you need: read & clear codes, view freeze frame, read I/M readiness, retrieve VIN, live data stream (with graphing display), O2 sensor test, onboard monitoring mode, and EVAP leak test.
- 【Battery Voltage Check&DLC Pin Test】 It allows you to monitor battery health by monitoring current battery voltage. Plus, this obd2 diagnostic tool features DLC 16-PIN test to check current voltage of every pin.
- 【Automotive Scanner Diagnostic Kit】 The package comes with 1 car scanner, 1 USB-type c cable, 1 hard storage bag and 1 user manual(en). Free to update without any hidden fees. 5 languanges available in setting including English, French, Italian, German and Espanish. Valuable and Portable, making it a great tool kit for car owners, DIY enthusiasts, and professional mechanics.
- [All System Diagnostics, Professional-Level Scanner] - BLCKTEC 460T is the ultimate OBD2 diagnostic tool for home mechanics and professionals. It supports all 10 OBD2 modes, reads and clears Engine/Transmission/ABS/SRS codes, performs All-System Diagnostics, offers workshop reset tools, and provides real-time live data. It helps you pinpoint issues, assess your car's condition, and prepare for SMOG checks with ease. NOTE: Function availability depends on your vehicle. Before you buy, be sure to use the Compatibility Checker on BLCKTEC website or contact our customer support to verify that the features you need are supported for your vehicle’s specific year, make, and model.
- [12+ Most Popular Reset Functions] - BLCKTEC 460T OBD2 scanner offers 12+ dealer-level service functions, including Oil Maintenance Reset, ABS Bleeding, EPB Reset, SAS(Steering Angle Sensor) Recalibration, DPF(Diesel Particulate Filter) Reset, Throttle Body Relearn, Battery Reset/Initialization, TPMS Relearn, Transmission Reset, Fluid Change Reset, Maintenance Reset and more, enabling you to perform workshop services like a pro. NOTE: Function availability depends on your vehicle. Be sure to use the Compatibility Checker on BLCKTEC website to verify that the features you need are supported for your vehicle.
- [Real-Time OBD2 and OEM Live Data, Freeze Frame Data] - BLCKTEC 460T helps diagnose vehicle issues when warning lights like Check Engine Light or ABS/SRS Light appear. It offers detailed DTC info, ECU Freeze Frame Data, and real-time OBD2 and advanced OEM live data, including Engine, Transmission, ABS, SRS, and more, making it easy to diagnose and resolve vehicle problems. You can view, graph, record, replay, and overlay up to four live data streams in a single graph for better analysis.
- [AutoVIN, AutoReLink, AutoScan, 3X Faster] - Equipped with AutoVIN technology, 460T automatically retrieves the VIN to save you time. Its AutoScan and AutoReLink features scan all of the vehicle's ECUs and detect any fault codes immediately after you plug the scanner into the vehicle's OBD2 port - no button presses required. Additionally, it regathers DTC and I/M readiness information every 30 seconds, simplifying monitor tests. 460T's advanced technology makes it 3X faster than other products.
- [Get RepairSolutions2, the #1 Auto Repair App for Free] - When paired with RepairSolutions2(RS2) App, 460T becomes even more powerful. RS2's Verified Fix Database built by master technicians, provides the parts needed for the repair. Additionally, RS2 gives you access to OEM warranty info, maintenance schedules, TSB, and dealership recall info, making car care easier than ever. RS2 is free with no subscription fees and it stores your car scan reports in the cloud, allowing you to access, share, or print them anytime and anywhere.
- Professional ABS & SRS Diagnostics - WiFi upgrade your NT630 Plus with no subscription. Access professional-level ABS & SRS diagnostics. Read and clear ABS and Airbag codes, access live wheel speed sensor data, detect wiring faults, and perform accurate troubleshooting. Save $200–$500 on dealer visits, save you a trip to the Mechanic with this DIY-friendly tool. Note: Compatibility varies by vehicle brand, model, and year—please confirm before purchasing
- Full ABS Functions with Bidirectional Control - Unlike basic scanners, the FOXWELL NT630 Plus offers a comprehensive ABS diagnosis with full ABS module active test. This ABS scanner diagnostic tool goes beyond basic code reading—it performs full ABS functions, detecting control module faults, low or contaminated brake fluid, sensor and hydraulic imbalances. Cost less to own a bidirectional abs scanner that activate pumps and valves, you get accurate, real-time troubleshooting. Plus, dynamic graphs with real-time wheel speed, brake force, and hydraulic pressure monitoring, along with freeze frame and live data, help you spot hidden ABS issues early
- Perform the ABS Auto Bleed By Yourself - Note: Your vehicle must support an automatic bleeding function. Please follow the step-by-step instructions. If the device indicates that your vehicle is not supported, please perform manual bleeding instead. After replacing the ABS pump or adding brake fluid, air can enter the ABS module, causing the pedal to feel weak or slow to return. This OBD2 ABS bleed scan tool will restore firm brake pedals after maintenance. NOTE: The ABS auto bleed function is NOT compatible with all vehicles. Please provide your vehicle's VIN, engine size to verify ABS bleed support before purchase
- Check Engin Light with Live Data & Error Code Definitions - Diagnose CEL, read OBD-II modules error code instantly, display live engine data with graph (RPM, coolant temp, fuel trim, sensors reading), and locate faulty components. Built-in DTC Lookup library provides Plain English definitions for each code, telling you what is wrong and giving you an idea if you can fix it yourself. Standard OBD-II 16-pin interface for 12V vehicles. NOTE: Only supports universal OBD-II functions for e-m-ission-related codes; does NOT support advanced engine system diagnostics
- Know Before You Buy - Only compatible with vehicles supporting ABS auto bleed itself; SRS airbag module reset or crash data clearing not supported. 24V vehicles, motorcycles, CCD protocol, or V12/DB11 engines not supported. NO BMS, EPS, transmission, coding, or other systems scan. Always verify with your vehicle’s VIN, model, and year before purchase
Last update on 2026-05-11 / Affiliate links / Images from Amazon Product Advertising API
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